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11/1/2018 5:19 PM 1 Ninth Annual Native American Human Resources Conference January 27 th - 29 th , 2019 The Westin Mission Hills Golf Resort & Spa Rancho Mirage, CA

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Page 1: Ninth Annual Native American Human Resources …...11/1/2018 5:19 PM 1 Ninth Annual Native American Human Resources Conference January 27th-29th, 2019 The Westin Mission Hills Golf

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Ninth Annual

Native American

Human Resources

Conference

January 27th - 29th, 2019

The Westin Mission Hills Golf Resort & Spa

Rancho Mirage, CA

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Human Resources Advisory Board

Native Nation Events would like to recognize and thank our Human Resources

Advisory Board for their support and help in putting together our Ninth Annual Native

American Human Resources Conference agenda.

Pat Jewell

Lead Consultant

Tribal First

Elise Campbell

Executive Director of

Human Resources

Navajo Nation Gaming

Enterprises

Dr. Thomas Dullien

Executive Director, Human

Relations and Development

Barona Resort & Casino

Freddie Harmon

Vice President of Human

Resources

Viejas Casino & Resort

Joan Jackson-Deal

Human Resources Director

Ak-Chin Indian

Community

LaTosha Mayo

Human Resource Manager

Paiute Indian Tribe of

Utah

Nick Nicolls

CEO/Owner

GITW Benefits

Mariella Platner

Director of Human

Resources

United Auburn Indian

Community

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Sunday, January 27th

Native Nation Events recognizes that learning tangible and practical skills to take back into the workplace

is of value to our audience. At this moderator-lead interactive workshop, you will be able to participate

and listen to other top-level HR executives from around the country offer ideas and suggestions on specific

topics that are critical for organizational success. This workshop is designed to bring together forward-

thinking HR leaders and will allow for the exchange of ideas and solutions that can help you successfully

guide your enterprise into the future.

Some leadership topics to be discussed include:

• How leaders can shape culture and make it a force for competitive advantage

• Behavior Driven Leadership

• Neuro leadership as an alternative to behavioristic leadership

• Authentic Leadership

• Becoming a Transformational Leader

This pre-conference workshop is exclusively designed for HR Directors/Executives with a minimum of five years of

HR management experience, specifically within a Tribal-owned enterprise who have been assigned the responsibility

to help shape the strategic direction of their enterprise.

*All registrations for this pre-conference workshop are subject to review, and you must sign-up ahead of time.

1:00—5:00 PM Executive Human Resource Summit - Leading Your Organization into

the Future

Pre-Conference Workshop

Presenter:

Dr. Thomas Dullien

Executive Director, Human Relations and Development

Barona Resort & Casino

This program has been submitted to the HR Certification Institute for review.

Native Nation Events is a recognized provider of recertification credits. HR Certification

Institute® preapproved this program for HR (General) credit towards aPHR™, aPHRi™,

PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification.

For more information about certification or recertification, please visit the HR

Certification Institute website at www.hrci.org.

The use of this seal is not an endorsement by HR Certification Institute of the quality of the program. The use of this seal confirms that this activity has

met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.

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Registration & Breakfast in Celebrity Ballroom D&E

Justin O’Connor

President

Native Nation Events

7:30-8:30 AM

8:30-8:45 AM

8:45-9:00 AM

9:00-10:00 AM

General Sessions in Celebrity Ballroom F-H

Opening Prayer/Welcoming Remarks in Celebrity Ballroom F-H

Conference Co-Chair Remarks

Pat Jewell

Lead Consultant

Tribal First

Leadership Training: Managing Personal Conflict in the Workplace

Monday, January 28th

Nick Nicolls

CEO/Owner

GITW Benefits

10:00—10:30 AM Morning Break in Celebrity Ballroom D&E

• Learn to respond to conflict in a professional and productive manner.

• The Path of a Peacemaker will help you to reduce defensiveness and regain your leadership role with those you

oversee.

• As a peacemaking leader, you will be respected by those you lead because you embrace your organization's core

values and model a healthy response to differences, limited resources, and poor communication.

Presenters:

Nick Nicolls

CEO/Owner

GITW Benefits

Brian Noble

Executive Director

Peacemaker Ministries

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• Since its passage seven years ago, the ACA has constantly come under scrutiny.

• Currently, with a Republican White House and control in the U.S. House and Senate, Repeal & Replace is still

being echoed throughout Congress.

• What are the latest proposed realistic changes being discussed to the ACA and what kind of impact may it have

on health plan design funding and the future of healthcare reform in the U.S.?

10:30—11:30 AM The Affordable Care Act Update

General Session in Celebrity Ballroom F-H

Liliana Salazar

Chief Compliance Officer –Western Region

HUB International Insurance Services, Inc.

Presenter:

Monday, January 28th

12:30—1:30 PM Lunch in Celebrity Ballroom D&E

11:30—12:30 PM New Day, New Innovative But Expensive Treatment- What’s Coming

and What You Can Do About It

Rapid innovation in healthcare is increasing the flow of new therapies and drugs to the market. These therapies can

offer great promise to patients but often come at exceptionally high prices that have the potential to bankrupt your

health plan. Smart plan design is critical to ensure you balance availability of ground breaking therapies with

sustainability of your health plan for the long term. Join our to learn about:

• What’s happening with specialty drugs, including FDA fast tracking, and how you can manage this in your

health plan.

• What the new “Right to Try” law means for your members and your health plan.

• Looking ahead at market trends and how to determine how it fits with your health plan strategy.

• What all this means in the context of your PRC program and Medicare Like Rates for Native health plan

members.

Presenter:

Jessica Rothe

Manager, Compliance

HMA—Healthcare Management

Administrators, Inc.

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Monday, January 28th

Track B in Celebrity Ballroom B&C

Optimizing & Creating a Benefits Strategy for Your Enterprise

• How does an HR professional make the decision when choosing a benefits broker?

• Hear first hand about the latest trends in benefits and what would be considered sustained as a fad.

• Employee benefits are easily one of an enterprise's highest expenses and will continue to rise at a greater rate than

inflation. As an HR professional, how do you know when a new product or program that has huge cost savings is

in fact genuine?

• What are some tools and resources available in the market to assist in developing a planned strategy?

• How critical is it for you to be aware of what drives the cost within your plan and to have a general knowledge of

the market?

• Discover how a good employee benefits strategy helps organizations attract and retain top talent.

• Learn why it is also important to have strong employee benefits compliance programs and how it can protect you

and your enterprise.

• How do you best communicate your total compensation package across generational lines as well as make sure

you are hitting on what is important to them? Social media?

• With employer-sponsored insurance covering 56% of the U.S. population what are the advantages, and is this a

direction your enterprise should look into going?

• Could it be costing you more by not supporting employee caregivers in the long run?

1:30—2:15 PM Breakout Sessions

Track A in Celebrity Ballroom F-H

Employee Engagement

• Are your benefits communications driving the level of engagement you are seeking as an organization?

• How can social media be used to deliver effective engaging communications across multiple locations and

departments?

• Engagement Surveys/Action Plans

• Onboarding

• Stay Interviews

• Succession Planning

• Job shadowing

• Mentorship program/ Training Plans

• What tribal gaming facility employees want and need to know about their employers in order to feel more

engaged. Can information about a tribe's history, culture and use of funds raise employee engagement?

Presenter: Brett Corrigan

National Sales Executive

BlueLink TPA

Presenters:

Elise Campbell

Executive Director of Human Resources

Navajo Nation Gaming Enterprise

Dr. Katherine Spilde

Associate Professor -School of Hospitality &

Tourism Management

San Diego State University

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Monday, January 28th

2:15—3:00 PM Breakout Sessions

Cyber Issues: Tribal Leadership’s Evolving Exposures

Track A in Celebrity Ballroom F-H

Compensation & Performance Management

• What are the current trends in compensation and performance management, and how can they impact your

organization?

• What are the key factors that are driving organizations to consider transforming their performance

management approaches?

• How to use job descriptions to drive performance alignment and establish performance goals.

• How does a company assess their own performance management process and determine if a more effective and

value-adding PMP is needed?

• The critical importance of aligning performance management with total compensation and the ramifications of

not.

• How to design and implement a strategic employee performance assessment and reward methodology.

• How to “brand” your performance management program within your organization while developing the right

mindset within managers and employees, and developing new insights to improve the quality of what could be

a tenuous conversation.

• How to incorporate your guest service strategy into performance management.

Track B in Celebrity Ballroom B&C

Mindy Iverson

Human Resources Director

Shooting Star Casino, Hotel and Entertainment

Presenter:

Pat Jewell

Lead Consultant

Tribal First

Presenter:

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Monday, January 28th

3:30—5:00 PM

3:00—3:30 PM Afternoon Break in Celebrity Ballroom D&E

General Sessions in Celebrity Ballroom F-H

5:30—7:00 PM

Remember When Hiring Happened with a Newspaper, Resumes

Received by Mail & Onboarding was Handing an Employee a

Handbook? Think again.

• How improving your candidate’s experience can increase your talent pool and longevity.

• How employee orientation can be used as a relationship builder and not simply a program to help retain

employees.

• What you need to know about hiring and managing the emerging workforce.

• How to create a diversity sourcing strategy.

• Employer brand and what a candidate may think vs. what you do.

• What are some insights we can share to empower interviewers in hopes of raising the bar within our corporate

culture?

• Why employee referrals tend to work out more and how to initiate an employee referral program.

• A hard look at soft skills and incorporating them in to your recruiting process and the overall success of your

enterprise.

5:00 PM Monday’s Sessions Conclude

HR Awards Reception

Sandy Bartlett

Director of Human Resources

Avi Resort & Casino

Presenters:

Ronald Vargas

Vice President of Human Resources

Cache Creek Casino Resort

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Tuesday, January 29th

8:30—9:30 AM

General Sessions in Celebrity Ballroom F-H

Employee Law & Legislative Forecast

• What every HR manager should know about employment law.

• FMLA update

• Sexual harassment

Registration & Breakfast in Celebrity Ballroom D&E 7:30-8:30 AM

9:30—10:30 AM How Leaders Help Employees Navigate Through Conflict in the

Workplace

Luis Avila

Attorney

Varnum, LLP

Presenter:

• Do you feel others dump their problems and conflicts in their departments on you?

• Learn a simple, direct, response to handling the squabbles between employees?

• Teach others to walk the Path of a Peacemaker.

• Learn some simple coaching techniques to guide them go back to the other person to bring resolution to issues

and privately and productively.

Presenters:

Nick Nicolls

CEO/Owner

GITW Benefits

Brian Noble

Executive Director

Peacemaker Ministries

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Tuesday, January 29th

10:30—11:00 AM

Employee Wellness

• Has what you have been sold in the past worked?

• Why should your enterprise invest in the well-being of its employees, and how does it show returns for the

enterprise in the form of employee effectiveness?

• What are the realities of traditional employee wellness programs vs. what contributes to your healthcare costs?

• The evidence is clear: Well-being is good for people, good for the organization and essential for building a

winning team.

• How well-being can play a role in your overall talent management strategy, and how today’s top talent use

well-being when evaluating the culture and work-life balance.

• How a wellness plan can help your enterprise bend the cost curve by utilizing innovative strategies for high cost

and high-risk members.

• Understanding a successful wellness plan can never be a one size fits all and requires localized programming,

cross-departmental collaboration, intelligent incentive design, proper integration into the workplace environment

and peer to peer support.

• What are some of the tools employers have available to them to help create a paradigm shift when it comes to

employee health and financial wellness?

Breakout Sessions

Morning Break in Celebrity Ballroom D&E

11:00—11:45 AM

Track A in Celebrity Ballroom F-H

Retirement

• As life expectancy continues to increase, how have employee benefits been altered to help their employees

become financially ready when they retire?

• Research reveals how financial stress varies by generation. How are employers using financial tools to help their

employees alleviate some stress over their financial wellness?

Track B in Celebrity Ballroom B&C

Presenter:

Jacob Qualls

Group Account Representative

Mutual of America

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Tuesday, January 29th

Breakout Sessions 11:45—12:30 PM

Track A in Celebrity Ballroom F-H

How Have Rx Costs on Some Prescriptions Increased by as Much as

20% in Two Years?

• How can you get specialty pharmacists, which are the top driver of healthcare cost under control?

Track B in Celebrity Ballroom B&C

12:30—1:30 PM Lunch in Celebrity Ballroom D&E

The Impact Mental Health is Having in the Workplace

• Challenges and solutions to what many are calling an epidemic.

• It’s estimated that it is costing U.S. corporations more than $100 billion a year in medical costs, lower

productivity, absenteeism, and turnover.

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Tuesday, January 29th

Breakout Sessions 1:30—2:15 PM

Track B in Celebrity Ballroom B&C

Track A in Celebrity Ballroom F-H

Workplace Violence & Building a Prevention Program

Innovations in Workplace Flexibility

• What are some emerging trends in parental and family care leave as well as flexible PTO plans?

• How does the mentality of a millennial vs. a baby boomer factor in when a corporation design an employee

benefits package to attract and retain top talent?

• Over 700 people a year are murdered at work and up to 2 million more are victims of workplace violence

annually.

• Most employees do not know what to do if an unsafe incident or violence occurs at the workplace.

• What are the benefits of participating in onsite training, such as an Active Shooter simulation?

• How to conduct a safe employee termination.

2:15—2:30 PM Afternoon Break in Celebrity Ballroom D&E

Presenter:

Maria Boggs

Director of Human Resources

Snoqualmie Casino

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Tuesday, January 29th

2:30—3:30 PM

Roundtable: Millennials, the Largest Demographic to Ever Enter

the Workforce!

• How to attract, retain and keep talented millennials engaged.

• How must a work environment adapt to satisfy their needs?

• What is an effective benefits strategy that makes millennials thrive?

• In this new age of six generations, the workplace needs a focus on communication, reward and recognition and

creating a culture of patience.

General Sessions in Celebrity Ballroom F-H

Tribal Politics: How do You Balance Tribal Council & Get Them on Your

Side While at the Same Time Create an HR Department that is Not Just

Looked at as a Cost Center by Your CEO?

3:30—4:30 PM

4:30 PM EXHIBITOR RAFFLE DRAWING

Followed by

***GRAND PRIZE DRAWING***

***Winner must be Present to win***

4:30 PM Tuesday’s Sessions Conclude

Presenters:

Samantha Hendricks

Human Resources Director

Cherokee Nation Businesses

Jacob Qualls

Group Account Representative

Mutual of America

Andee Houser, PHR

Human Resources Executive

TEDA, Inc.

The Tuolumne Band of Me-Wuk Indians