PROCESS OF COMMUNICATION

STUDENTS-

The Communication Process

Purpose of Communication

Sharing our ideas, thoughts

Making ourselves understood

Reaching decisions Engaging in discussions

The Elements of Communication Process

Sender Encode Channel Decode Receiver Feedback

Changing ideas into symbols + organizing into a message

Encoding

An effective communicator ensures that his target recipient understands what is being communicated.

Words, tone and actions that you choose to encode your idea represent specific content meaning … therefore, choose them wisely.

Keep the target recipient in mind. Does the recipient understand the words used?

Does the recipient have the maturity and enough experience to understand what is

being communicated?

TRANSMISSION CHANNAL

Often noises distort messages in transmission and decoding External noises along the channel of communication are sights, sounds

and other stimuli in the environment that draw a recipient’s attention away from what is being communicated

Internal noises. In this case, the internal noises (the recipient's attitude and feelings) interfere with the "decoding" process so much so that the message decoded is NOT the message received.

Then there are semantic noises, the unintended meanings aroused by certain symbols inhibiting the accuracy of decoding. We need to maintain an empty closet where there are no unsettled grievances in the recipient's mind

Message received is NOT the message transmitted.

Decoding

Decoding is the reverse of encoding, which is the process of transforming information from one format into another. Information about decoding can be found in the following:

Successful Communication

FEEDBACK

• Feedback is a verbal or nonverbal process in which a team member shares his or her feelings or perceptions about another team member's behavior, action, or words.

• The process of giving and receiving feedback is one of the most important ways for learning new behaviors and determining the impact of our behavior on others.

• Feedback is crucial for effective communication – Effective communication will only come if communicators at all organizational levels seek out feedback and take appropriate action to ensure that the intended meaning is passed on to the relevant audience.

THANK YOU