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THE AUSTRALIAN ONLINE LANDSCAPE REVIEW JULY 2014

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Nielsen Online Landscape Review for July 2014. Can also be downloaded from the Nielsen Australia website.

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Page 1: Nielsen Online Landscape Review July 2014

THE AUSTRALIAN ONLINE LANDSCAPE REVIEW JULY 2014

Page 2: Nielsen Online Landscape Review July 2014

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Welcome to the July 2014 edition of Nielsen’s Online Landscape Review. The online landscape in July saw Australians spend 39 hours online over 64 sessions. With nearly 41 billion minutes spent online with 33 billion pages viewed. For July; we focus on the two areas – News and the Finance / Insurance / Investment categories. Financial Services sites had a huge month of growth – influenced by the end of financial year. Please note the updates for this month – Nielsen Market Intelligence Data update and Google accepting OCR tags. If you’d like to know more about any of the insights presented within this report, contact your Nielsen Account Manager directly or email [email protected].

STATE OF THE ONLINE LANDSCAPE

Source: Nielsen Online Ratings – Hybrid, July 2014; Nielsen Market Intelligence, July 2014

July 2014

Page 3: Nielsen Online Landscape Review July 2014

Highlights Nielsen Online Ratings: Hybrid

July 2014

Page 4: Nielsen Online Landscape Review July 2014

Since 2007, online Australians have spent more time accessing the internet than any other media in a given week. They now spend 23 hours and 56 minutes online per week, across all connected devices and screens.

Source: Nielsen Connected Consumers Report 2014

Page 5: Nielsen Online Landscape Review July 2014

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AT A GLANCE: THE ONLINE LANDSCAPE July 2014

32 billion viewed pages.

41 billion minutes spent.

39 hours spent online, across 64 sessions.

Source: Nielsen Online Ratings – Hybrid, July 2014 Indicates growth or decline based on the previous month

17,491,000 people were actively surfing online.

Page 6: Nielsen Online Landscape Review July 2014

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July 2014 – Unique Audience (000s)

TOP BRANDS COMPARISON - SURFING

11,152

11,109

9,616

8,782

7,424

7,290

7,178

5,996

4,657

GOOGLE

MI9

FACEBOOK

YOUTUBE

MICROSOFT

YAHOO!7

EBAY

WIKIPEDIA

APPLE

SKYPE

AUSTRALIA

110,246

99,558

77,195

75,976

72,529

57,248

47,984

GOOGLE

FACEBOOK

YAHOO

MSN

YOUTUBE

AOL MEDIA NETWORK

MICROSOFT

AMAZON

WIKIPEDIA

APPLE

UNITED STATES

147,739

112,402

113,744

+2%

+3%

+2%

-2%

-7%

-3%

-5%

-3%

-2%

+10%

1

2

3

4

5

6

7

8

9

10

15,103

% growth on last month

(Jun/July – AU)

Page 7: Nielsen Online Landscape Review July 2014

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0

10

20

30

40

50

60

70

80

90

100

0 5 10 15 20 25 30 35 40

Act

ive

Rea

ch (

%)

Sessions per Person

Google

Mi9

Facebook

YouTube

Microsoft

Yahoo!7

eBay

Wikipedia

Apple

Skype

TOP 10 BRANDS AND THEIR ENGAGEMENT

Bubble Size = Time per Person

Source: Nielsen Online Ratings – Hybrid, July 2014

July 2014

Skype had nearly 4.7 million Australians surfing their site – this was a 10% increase. Female Audiences had the biggest influence on this jump – 2.3 million female Australians; up 20%, compared to last month.

Page 8: Nielsen Online Landscape Review July 2014

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TOP 10 BRANDS AND THEIR ENGAGEMENT

Source: Nielsen Online Ratings – Hybrid, July 2014

July 2014

Including web-based applications

Unique Audience

Rank Brands

Unique Audience (000s)

Page Views (000s)

Active Reach (%)

Sessions Per Person

Time Per Person

1 Google 15,103 4,192,586 86.35 29.91 03:08:31

2 Mi9 11,152 1,407,093 63.75 19.01 02:16:43

3 Facebook 11,109 2,993,855 63.51 27.21 09:13:44

4 YouTube 9,616 876,513 54.98 10.98 03:37:13

5 Microsoft 8,782 47,635 50.21 8.81 01:18:27

6 Yahoo!7 7,424 413,733 42.45 11.89 01:18:45

7 eBay 7,290 1,141,264 41.68 10.69 02:10:48

8 Wikipedia 7,178 184,214 41.04 6.45 00:36:48

9 Apple 5,996 33,259 34.28 7.71 00:53:54

10 Skype 4,657 27,845 26.62 20.83 01:57:04

Page 9: Nielsen Online Landscape Review July 2014

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Average Time Per Person*

Average Page Views

2-17 18-24 25-34 35-49 50+

Percentage of Online Australians

HYBRID SURFING: AGE DEMOGRAPHICS ONLINE

1,640

37:03

*HH:MM Source: Nielsen Online – Hybrid, July 2014

July 2014

2,188

43:16

19.6%

2,290

44:19

27.4%

1,969

41:09

32.9%

322

8:48

8.7%

1,496

36:51

11.4%

Indicates growth or decline based on the previous month

Page 10: Nielsen Online Landscape Review July 2014

8,939,000 UA 8,553,000 UA

GENDER BREAKDOWN – ACTIVE UNIVERSE

32%

29%

19%

12%

8% 50+

35-49

25-34

18-24

2-17

34%

26%

20%

11%

10% 50+

35-49

25-34

18-24

2-17

The 2-17 age group saw a significant increase in online consumption in July which is common during school holidays. Specifically there were 52% more female kids surfing the web.

The decrease in male audiences consuming online content came from the absence of male Australians in the 35-49 age group – a 13% drop. Also – this decrease could be a normalisation, coming off a peak in June; where there were a lot of major sports events.

Page 11: Nielsen Online Landscape Review July 2014

Category Spotlight: News – Current Events &

Global News

July 2014

Page 12: Nielsen Online Landscape Review July 2014

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NEWS – AUSTRALIA VS. UNITED STATES

Source: Nielsen Online Ratings – Hybrid, June 2014

Interestingly, when comparing how Australians and Americans* engage with the News category - Australians were spending up to 56 percent more time per person and 11 percent more sessions per person.

Furthermore, the top 10 news sites in Australia and the United States show a surprising similarity. The top 10 News sites in Australia reached anywhere from 9 percent - 22 percent of the online population for July while the top 10 News sites in the United States reached between 8 percent – 19 percent of the online population for June.

*Please note that NetView US uses a panel only methodology while Nielsen Online Ratings combines both Panel & Tagging.

+56% more

Time Per Person

+11% more

Sessions Per

Person

Page 13: Nielsen Online Landscape Review July 2014

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TOP 10 NEWS SITES – AUDIENCE

Source: Nielsen Online Ratings – Hybrid, June & July 2014

News Sites in July saw a significant increase in engagement from Australians. Looking at the overall category – there was a 7 percent increase in total time and a 5 percent increase for time per person, compared to last month. Also, investigating within the Top 10 News Sites: • 6 out of the top 10 sites had growth in Sessions Per Person – Yahoo!7 News Websites was the most

noteworthy with a 35 percent increase, compared to June. • 7 out of the top 10 sites had Australians spending more Time Per Person surfing their news sites – Daily

Mail Australia and The Guardian had increases of 113 percent and 40 percent, respectively.

Sites Unique Audience

(000) Time Per Person

(hh:mm:ss) Sessions Per

Person Sessions Per

Person Growth

July July June July (%)

News.com.au 3,937 01:12:22 11.45 11.24 -2 Smh.com.au 3,453 01:06:31 9.83 10.34 5

Ninemsn News Websites 3,033 00:38:17 10.36 10.91 5

ABC News Websites 2,509 00:39:13 8.70 8.90 2 Daily Mail Australia 2,357 00:46:55 6.86 6.65 -3

Yahoo!7 News Websites 2,327 00:26:58 5.87 7.90 35 The Age 1,954 01:10:42 11.24 12.28 9

Herald Sun 1,908 00:35:33 8.44 8.23 -3

The Guardian 1,870 00:46:24 6.41 6.98 9

The Daily Telegraph 1,604 00:29:47 7.34 6.41 -13

Page 14: Nielsen Online Landscape Review July 2014

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NEWS – AUDIENCE PROFILE

Unique Audience (000) Time Per Person

(hh:mm:ss)

Sessions Per Person

Active Reach (%)

July July July July

5,050 03:08:14 25.81 59.05

Unique Audience (000) Time Per Person

(hh:mm:ss)

Sessions Per Person

Active Reach (%)

July July July July

5,017 02:04:56 18.70 56.12

Source: Nielsen Online Ratings – Hybrid June & July 2014

Comparing Male and Female consumption of News content: • News sites reached 5 percent more male Australians than females. • Males spend 50 percent more time per person on News content than their female counterparts and nearly

40 percent more sessions per person. • Even though there is a male skew for the News category; July saw a 6 % growth in female Australians on

News content compared to last month. • One of the biggest contributors to this growth in Unique Audience were from the female audiences in the

21 – 34 age group. This group saw an increase of 240,000 in July.`

Page 15: Nielsen Online Landscape Review July 2014

Highlights Nielsen Online Ratings: Hybrid Streaming

July 2014

Page 16: Nielsen Online Landscape Review July 2014

Males still spend more time online each week than females, though females spend more time online via tablets and smartphones than males. Time on mobile (phone) internet among women has increased the most (4.1hrs up to 5hrs per week) as has their time watching video on a tablet computer.

Source: Nielsen Connected Consumers Report 2014

Page 17: Nielsen Online Landscape Review July 2014

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7 hours and 57 minutes spent streaming per person.

13,576,000 people were actively streaming online.

HYBRID STREAMING KEY ONLINE STATISTICS July 2014

2.7 billion streams watched.

6.5 billion minutes streamed.

Source: Nielsen Online Ratings – Hybrid, July 2014 Indicates growth or decline based on the previous month

Page 18: Nielsen Online Landscape Review July 2014

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July 2014

TOP BRANDS COMPARISON - STREAMING

11,486

5,959

4,030

2,595

2,579

1,747

1,436

1,302

1,109

930

YOUTUBE

FACEBOOK

VEVO

MI9

THE COLLEGE HUMOR NETWORK

NEWS.COM.AU

SMH.COM.AU

YAHOO!7

ABC ONLINE NETWORK

TELSTRA MEDIA

July

11,560

5,600

3,553

2,962

2,678

1,685

1,386

1,283

1,276

1,129

YOUTUBE

FACEBOOK

VEVO

THE COLLEGEHUMOR NETWORK

MI9

NEWS.COM.AU

SMH.COM.AU

ABC ONLINE NETWORK

YAHOO!7

DAILYMOTION

June

-1%

+6%

+13%

-3%

-13%

+4%

+4%

+2%

-14%

1

2

3

4

5

6

7

8

9

10 +7%

Page 19: Nielsen Online Landscape Review July 2014

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HYBRID STREAMING: TOP 10 BRANDS BY AUDIENCE

Source: Nielsen Online Ratings – Hybrid, July 2014

July 2014

Including web-based applications

Unique Audience

Rank Brand Unique Audience (000s) Total Streams Time Per Person

1 YouTube 11,486 1,532,513 04:51:25

2 Facebook 5,959 185,130 01:40:37

3 VEVO 4,030 81,998 00:41:20

4 Mi9 2,595 30,564 00:19:24

5 The CollegeHumor

Network 2,579 8,093 00:17:10

6 news.com.au 1,747 12,820 00:11:55

7 smh.com.au 1,436 5,988 00:05:07

8 Yahoo!7 1,302 12,080 00:45:20

9 ABC Online

Network 1,109 9,082 02:24:40

10 Telstra Media 930 6,879 00:34:01

Page 20: Nielsen Online Landscape Review July 2014

GENDER BREAKDOWN – HYBRID STREAMING

6,868,000 Number of Streaming Australians

1,150,998

168

7:27:19 Time Per Person (HH:MM:SS)

Total Streams Viewed (000s)

Streams per person

6,728,000

1,535,648

228

8:29:14

Female Australians in July had a noteworthy month of Streaming – 8% increase in Total Streams Viewed, compared to last month.

Page 21: Nielsen Online Landscape Review July 2014

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Average Time Per Person*

Average Streams

2-17 18-24 25-34 35-49 50+

Percentage of Online Australians

HYBRID STREAMING: AGE DEMOGRAPHICS ONLINE

1,640

37:03

Source: Nielsen Online – Hybrid, July 2014

July 2014

230

9:47

19.8%

225

8:07

27.6%

142

6:08

34.0%

147

5:24

7.7%

280

11:45

10.9%

*HH:MM

Indicates growth or decline based on the previous month

Page 22: Nielsen Online Landscape Review July 2014

Device Highlights Nielsen Online Ratings: Market Intelligence

July 2014

Page 23: Nielsen Online Landscape Review July 2014

Internet TV or IPTV (also known as ‘online catch-up TV’, ‘TV on-demand’ or ‘downloaded TV’) expanded to a significantly larger Australian audience during 2013 – now 50 percent of online Australians watch TV from internet sources.

Source: Nielsen Connected Consumers Report 2014

Page 24: Nielsen Online Landscape Review July 2014

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47%

37%

15% 1%

TOTAL AVERAGE DAILY UNIQUE BROWSERS

DESKTOP

MOBILE

TABLET

OTHER

July 2014 – Market Domain – Domestic Traffic

DEVICE TYPE COMPARISON (EXCLUDING APPLICATIONS)

* Other is a sum of Console, Others and Unclassified devices Source: Nielsen Online Ratings - Market Intelligence July 2014

53% of Total

Average Daily Unique Browsers came from portable devices.

Compared to June, the proportion of domestic traffic coming from each device remained constant.

Page 25: Nielsen Online Landscape Review July 2014

Category Spotlight: Finance / Insurance /

Investment

July 2014

Page 26: Nielsen Online Landscape Review July 2014

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TOP 10 FINANCE/INSURANCE/INVESTMENT SITES

Source: Nielsen Online Ratings – Hybrid, June & July 2014

July was a huge month for financial services sites – mostly influenced by the end of the financial year. The Full Service Banks & Credit Unions category had growth across Unique Audience, Sessions Per Person and Time Per Person; 5 percent, 7 percent and 8 percent, respectively. Month-on-month comparisons: • 8 of 10 Top Financial Services sites had growth in Unique Audience, 9 of 10 sites saw audiences having

more sessions per person and 7 of 10 sites showed Australian audiences spending more time per person. • Commonwealth Bank lead this category across all three metrics – 9 percent, 15 percent and 18 percent

increases in Unique Audience, Time Per Person and Sessions Per Person, respectively. • There was also a spike for the ATO – 3 million people visiting the site in July – a 134 percent increase.

Sites Unique Audience (000) Growth Time Per Person

(hh:mm:ss) Sessions Per

Person

June July % July July

Commonwealth Bank 3,277 3,561 9 00:43:16 9.59 Commonwealth NetBank 2,904 3,235 11 00:42:18 9.93

National Australia Bank 2,221 2,276 2 00:56:07 9.09

Westpac Banking 1988 2,131 7 00:58:06 9.18 ANZ 1,845 2,010 9 00:44:27 8.45

National Online Services 1,741 1,796 3 00:37:25 9.50 Westpac Online Banking 1,602 1,716 7 00:26:02 9.37

ANZ Internet Banking 1,108 988 -11 00:05:06 9.44

ING Direct 819 855 4 00:17:57 4.19

Commonwealth Personal 887 818 -8 00:03:43 3.41

Page 27: Nielsen Online Landscape Review July 2014

PRODUCT UPDATES FOR THIS MONTH

Page 28: Nielsen Online Landscape Review July 2014

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Australia July 2014 – PRODUCT NOTICE An issue was discovered in the way HTML5 local storage was being handled by Apple and Nielsen in July which has resulted in undercounting of UBs and cookie related metrics predominantly from tablets and mobiles. This has resulted in Daily UB numbers being underrepresented on an average by about 9%. Nielsen has put a fix in place on 29th of July to address this issue. The July data cannot be retrospectively corrected and impacts all entities within MI only for the month of July. This does not impact hybrid data. If you have any questions please contact your Account Manager or email [email protected]

NIELSEN – MARKET INTELLIGENCE DATA

Page 29: Nielsen Online Landscape Review July 2014

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GOOGLE TAG ACCEPTANCE

Beginning July 1 2014, Google will accept OCR tags

on ads running in select regions

Areas of Google Countries Platform

YouTube US, Canada, Australia Desktop

Google Display Network (GDN) – display only ad network

US, Canada, Australia Desktop

AdX - Google’s ad exchange US, CA, AU, IT, DE, FR, UK, BR Desktop

• Placements must start on or after July 1, 2014 • Timing for additional countries for YouTube and GDN is TBD • YouTube TrueView is included • Doubleclick integration still slated for end of 2014 • Initially desktop only; mobile acceptance TBD

Google Update

Page 30: Nielsen Online Landscape Review July 2014

IAB/NIELSEN MOBILE PILOT UPDATE

Page 31: Nielsen Online Landscape Review July 2014

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MOBILE AUDIENCE MEASUREMENT PILOT TAKING THE FIRST STEPS TO UNDERSTAND MOBILE AUDIENCES IN AUSTRALIA…

+

+ + WEB APP

AGE, GENDER, INCOME

DEMOGRAPHICS

MORE MONEY TO

MOBILE

ADVERTISING

CONSUMPTION VIA

MOBILE DEVICES IS

AT A TIPPING

POINT

FIRST MOBILE

PANEL PILOTED IN

AUSTRALIA WILL

PROVIDE UNIQUE

AUDIENCE INSIGHTS

28% OF PAGE

IMPRESSIONS

50% OF AVERAGE

DAILY UBS

Source: Nielsen Market

Intelligence, January 2014

Page 32: Nielsen Online Landscape Review July 2014

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MOBILE DEVICE OWNERSHIP WILL OVERTAKE COMPUTERS BY 2016

Source: Nielsen Australian Connected Consumer Report, 2014

Page 33: Nielsen Online Landscape Review July 2014

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MOBILE DEVICES

GENERATE SIGNIFICANT

ENGAGEMENT

93 HOURS WATCHING BROADCAST TV

38 HOURS USING THE INTERNET ON A COMPUTER

29 HOURS USING INTERNET / APPS ON A SMARTPHONE

24 HOURS USING INTERNET / APPS ON A TABLET

95%

83%

73%

53% Source: Nielsen Online Ratings, June 2014; IAB

/ Nielsen Mobile Pilot, June 2014; Australian Multi-Screen Report Q1, 2014

MA

RK

ET PEN

ETRA

TION

TIM

E P

ER M

ON

TH

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52% OF DIGITAL

TIME NOW COMES FROM MOBILE & TABLET DEVICES

Total Time

PC

Mobile Web

Mobile App

Tablet Web

Tablet App

Source: Nielsen Online Ratings, June 2014; IAB / Nielsen Mobile

Pilot, June 2014; Nielsen Online Ratings Enumeration Survey, Feb –

Apr 2014

Page 35: Nielsen Online Landscape Review July 2014

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APPS GENERATE THE HIGHEST ENGAGEMENT –

PARTICULARLY ON SMARTPHONES

Source: IAB / Nielsen Mobile Pilot , July 2014

[ 27:28] [ 04:44]

[ 06:05] [ 20:07]

Time per Person in

[HH:MM]

Page 36: Nielsen Online Landscape Review July 2014

ONLINE CAMPAIGN RATINGS Hear from John Miskelly, GroupM, and Ben McInerney, Mediacom, as they share their stories on creating outcomes with Nielsen Online Campaign Ratings. Please follow the link below: http://nielsen.wistia.com/medias/kveo8g33u4

Campaign Collaboration Busts Video Myths

http://www.nielsen.com/au/en/insights/news/2014/accelerating-digital-video-campaign-effectiveness.html

Page 37: Nielsen Online Landscape Review July 2014

CONTACT

[email protected] www.nielsen.com/au/

(02) 8873 7000