Nicole Elyse Johnson1703 Varsity Drive Woodbridge, VA 22191|Telephone No.: (703)-565-8210

Email: njohns19@gmu.eduLinkedin.com/in/njohns19

INTELLIGENCE ANALYSTCareer Profile

A dynamic Criminal Justice graduate with extensive knowledge in criminology, homeland security, and intelligence analysis. Equipped with effective research and analytical skills with the ability to utilize research results in order to identify risks. Focused and experienced in conducting research in order to identify and mitigate risks. Highly efficient in sustaining projects and coordinating with teams. Competent in being a leader and applying managerial skills within a work environment.__________________________________________________________________________________________Education

George Mason University, Fairfax, VA, August 2013 – December 2015Bachelor of Science, Criminology, and School of HumanitiesMajor: Criminal Justice Minor: Intelligence Analysis Concentration: Homeland Security

Related Courses

Capstone in Criminology (Fall of 2015)This course provided an in-depth examination of historical and contemporary

issues facing criminology, law, and society scholars. Focuses on the philosophies, practices, and procedures used by individuals and organizations and uses a variety of materials, experiences and resources.

Research Methods and Analysis I Criminology (Fall of 2015)Introduced research design, methods, and analysis in the field of criminology.

Students learn to understand, interpret, and analyze quantitative and qualitative research approaches, and become intelligent consumers of research.

Intro to Geographic Information Systems (Fall of 2015)This course focuses on the following themes: modern spatial data processing, development,

implementation, and functions of geographic information systems; relations between GIS and other geotechnology; and applications of geographic information systems to a variety of human and environmental applications. By the end of this course, I am able to define key concepts related to spatial data, basic analysis, and spatial data representation, demonstrate these key concepts using GIS software applications.

Intro to Computer Science (Fall 2015)Introduces basic computer concepts in hardware, software, networking, computer security,

programming, database, e-commerce, decision support systems, and other emerging technologies such as blogs, wiki, RSS, podcasting, and Google applications. Widely used applications including word processing, spreadsheets, databases, presentation, and web development software are studied. Ensures an essential understanding of information technology infrastructure encompassing systems and devices.

Nicole Elyse Johnson1703 Varsity Drive Woodbridge, VA 22191|Telephone No.: (703)-565-8210

Email: njohns19@gmu.eduLinkedin.com/in/njohns19

Students will be able to use technology to locate, access, evaluate, use information, and appropriately cite resources from digital/electronic media. Due to this course, I understand the core IT concepts in a range of current and emerging technologies and learn to apply appropriate technologies to a range of tasks. Employment Experience

Kitchen Collection, Woodbridge, VA, November 2010 – January 2016ASSISTANT MANAGER

Responsible for all aspects of store operation including maintaining high-level customer service standards, generating sales and profit while controlling expenses and inventory. Identify concerns and risks by analyzing reports and gathering data within the store’s database. Determine the accuracy of the data gathered by conducting in-depth assessments. Implement proper solutions to address regulatory and compliance issues.

Increased revenue by revamping store interior Managed over 72 feet of inventory Operated the Point of Sale system to process transactions Implemented store sales goals to staff Excelled in customer service which resulted in accolades and an award

Coffee Club Cafe, Woodbridge, VA, April 2012– September 2013CUSTOMER SERVICE REPRESENTATIVE Responded to clients' inquiries and contributed to the store’s success by providing exemplary customer service, quality beverages and products, and maintaining a clean and comfortable store environment. Assisted with new employment training by reinforcing successful performance and giving encouraging coaching as needed. Followed operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.

Represented great organizational and communication skills amongst staff and management Delivered strong interpersonal skills within a fast-paced environment Addressed and resolved issues to increase customer satisfaction

Technical Skills

Operating Environments: Microsoft WindowsBusiness Tools: Microsoft Office, Geographic Information Systems