nicer dicer slides finalized
TRANSCRIPT
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Kitchiehelp Sdn
BhdNicer Dicer product
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Intro
A start up kitchen appliance supplier
A trading company
Imports directly from manufacturer inChina
Nicer Dicer Interchangeable kitchen
blades attached to a container Reduces the time to slice egetables !
fruits greatly
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"#isting Strategies Stance
$ision
%o be the best Kitchen Appliances &roider in the 'orld(
)ission
%o al'ays proide e#cellent serice to our customer 'ith*uality kitchen appliances(
+b,ectie-ocus on selling kitchen tools and machineries(
)arket and selling all range of products related to kitchenappliances in order to achiee the ma#imum margin(
"#panding the market share continuously(
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Current Challenges andIssues
Challenges andIssues
.imited
Retailers
Imitations and-rauds
&roduct
Safety
No$ersatil
ity
&roduct
Durability
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S/+% Analysis
Strengths 0ni*ue product /ide range of
sales channel 1igh2*uality
components( Instruction and
demonstration(
/eaknesses Dangerous( Retailers in
3ermany( &roduct design
0nclearinstructions anddemonstrations(
+pportunities Improe safety
features /orld'ide openmarket
After salesserices(
-ace2to2facedemonstrations(
%hreats Imitations and
similar products( +nline frauds 1ard to get
spare parts( Not all users are
'ell informed
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%+/S Analysis"#ternal -actors4Internal -actors
Strengths
S5 Kitchiehelp introduces Nicer Dicer 'hich is a kitchen appliance
that oercomes the natural cooking problems and uni*ue(
S6 2 %he company has 'ide range of sales channel including retailers
and online shops(
S7 2 %he product uses high2*uality components(
S8 2 %he company proides instruction manuals and online
demonstration clips for their products(
/eaknesses
/5 2 %he product is ery dangerous and full of
sharp blades(
/6 2 Retailers only aailable in 3ermany(
/7 2 %he product design is ery fragile and
easily broken(
/8 2 0nclear instructions and fast
demonstrations of product(
+pportunities
+5 2 improe safety features onthe product(
+6 2 /orld'ide open market
including retail shops(
+7 2 Increase the e9ecties of
after sales serices(
+8 2-ace2to2face demonstrations
through public e#hibitions and
fast online troubleshooting
replies(
S+ Strategies
S7+5 0se high *uality products that is safe and high durability(S6+6+7+8 %he 'ide range of sales channel can be used as a
platform to :nd good retailers 'orld'ide( 1ence; it 'ill be easy for
the company to gie after sales serices in respectie countries and
easy to demonstrate in 'orld'ide e#hibitions; plus; fast
troubleshooting replies(
/+ Strategies
/5+5 %he products safety features can beimproed from time to time in the upcoming
product ersions(
/6+6 -ind good retailers 'orld'ide outside of
3ermany(
/7+7 %he company should proide good after
sales serices due to the 'eakness in product
design(
/8+8 %he company should make road sho's in
order to present clear use instructions(%hreats
%5 2 %oo many imitations and
similar products(
%6 2 &rone to online frauds and
faulty products(
%7 2 1ard to get spare parts(
%8 2 Not all users are 'ell
informed in ho' to use and
online reie's let other users
in
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&lace =DistributionStrategy>
Direct to Corporate Customer
Kitchiehelp Retail Store
"2Commerce
.ogistics
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&romotional Strategy
Demonstrate the product and enhance theretail store
"ngage local artist
Non %raditional marketing
Kitchiehelp %our
Attend Bicycling and Rock climbing competitions
Kitchiehelp design contest
Social )edia
Adertisement in Ne'spapers
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Recommendation %o achiee more success in the kitchen appliances industry; Kithchiehelp should realign
the Vision, Mission and Objective in the future 'ithout compromising the core aluesof the original purposes?
Vision
%o be the number one preferred kitchen appliances provider in the South "ast AsiaRegion
Mission
Excellent services and in depth understanding of our customers needs 'ill enable
us to delier *uality and alue to our customer(
Objective
Shifting business focus on high quality and user friendly kitchen appliances
-ocus on selling our core products to improve on margins
Explore opportunitiesin oerseas market for home users and culinary sector(
Retain on current market share and increase shares reenues of kitchen appliances inother region
"#panding market share by introducing ne products(
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Recommendation Simpli:ed and straightfor'ard sales strategies
Decentralied marketing department to cater speci:callyfor S"A market and 'ill embark on the follo'ingstrategies(
-ocus on core products(
2focus on the current product nicer dicer and t'o moreproduct lines for our business(
2sales team shall initiate an adertisement 'hich 'ill
make users to understand on ho' to use the productcorrectly(
2 &roduct manual also 'ill be printed and aailable in locallanguages
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7((6 Recommendation Sell deep into each account
2Based on e#isting Kitchiehelp customer base; the sales teamshall introduce to them the companys products 4 solutions inkitchen and culinary(
2Sales person to conduct direct demonstration on all products
Business Deelopment
2Sales team 'ill be encouraged to deelop pro,ects for the longerterm and address the immediate needs of the customer(
2deelop further understanding on the customers perceptionto'ards our products(
2Sales team to e#pand their relationship to coer the home usersas 'ell as culinary department of restaurants and hotels(
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7((7 Recommendation Distribution Channels
2%o reduce the initial operational cost; 'e start selling ia +nlinechannels or "2 Commerce portals such as other discounted channelsat a later stage(
2As the company gro's; the company needs to look at e#pandingthe market a'areness by promoting the products in hypermarkets
)arket Segmentation =Demographic and 3eographic>
2In the beginning to target middle to lo' family households(
2Eoung families 'hich consist of a 'orking couple and theiryoung children; to middle2sied e#tended families of up to F2G people(
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7((8 Recommendation
&ricing
2target middle to lo'er income families
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8( Implementation
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!"# $ction plans for focusingon core product %&icer 'icer(
Sales sta9 training
Deelop product manual and sales kit inseeral languages =)alay; "nglish;Chinese; %amil>
Deelop an integrated marketing
communication plan including onlinemarketing strategies
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!") $ction plans for sellingdeep into each account
0se an account management
information system to track actiitiesand deelopment in each account
0nderstand customers business anddeelop speci:c proposals to introducethem to other product lines andsolutions aailable from Kitchiehelp(
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!"* $ction plans for+usiness 'evelopment
Deelop long term business 'ith ma,or
customers in the ne#t 56 to 5G monthsafter initial purchase
"#pand to coer the home users as 'ellas to target culinary department ofrestaurants and mid2sied hotels(
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!"! $ction plans for'istribution hannels
Initial
Aggressiely deelop and build online distribution channels
such as )udah; .elong; .aada(for the core products( 0se online marketing and promotions 3oogle Ad'ords;
-acebook; Eou%ube and targeted adertisement strategies toattract customers to product and redirect customers toonline purchase sites(
After F months Deelop retail distribution channels ia ma,or hypermarkets
and chain stores; such as Aeon; %esco; 3iant(
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!"- Marketing.egmentation
Online/Align online marketing strategies and targetedadertisement to the needs and behaiours of the identi:ed
market segments of middle to lo' income households(
Retail distribution/ %o deelop suitable promotions andon2the ground eents targeted at middle to lo' incomehouseholds; at hypermarket located in geographical ones'ith high population of middle and lo'er income
households
0eographic focus/City suburbs like Cheras; Ka,ang;Kepong; &uchong and Setapak(
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+rand &ame1111123itchie 4elp &icer 'icer
5uality111111124igh Moulded plastic and .tainless steel cutting +lade
.cope of product line111112utting, 'icing, 0rating, .licing
6arranty11112# year
7ackaging11112$ttractive colour 8green environment9
&roduct
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)arket penetration pricing strategy
Suppliers 222HR)5F
Direct selling4online2222HR)6 =belo' range of competitor prices>
:inancial plan
a>Start2up Costs
b>Break2een analysis2 Direct sellingc>&ro,ected Cash -lo' statement =56 month>2Directselling
d>Return on inestment =R+I>2Direct selling
&rice
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.tart1up costs +udgeted *;-*