nhs services seven days a week - levers and incentives workstream

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NHS Services, seven Days a Week Levers and incentives workstream Dr Mark Spencer NHS England, October 2013

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NHS services seven days a week - Levers and incentives workstream Dr Mark Spencer NHS England Presentation from the 'NHS services open seven days a week: every day counts' event on Saturday 16 November at The Metropole Hotel, Birmingham. This event was hosted by NHS Improving Quality and NHS England to share the views and ideas of public, patients, carers, NHS England and health and social care staff on how to improve access to services for patients across the seven day week. More information at http://www.nhsiq.nhs.uk/improvement-programmes/acute-care/seven-day-services.aspx or #7DayServices

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Page 1: NHS services seven days a week - Levers and incentives workstream

NHS Services, seven Days a WeekLevers and incentives workstream

Dr Mark Spencer

NHS England, October 2013

Page 2: NHS services seven days a week - Levers and incentives workstream

Commissioning 7DS – How ?

The main levers fall into the following categories:

Commissioners – CCG, H&WBB, Senate

Contractual mechanisms – standards, PBR

Payment system mechanisms – tariff, CQUIN, Litig Auth

Inspection and assurance - CQC

Measurement and transparency

Education commissioning and revalidation

Engagement – heart, mind, courage, leadership

Community – General Practice and Social Services

Page 3: NHS services seven days a week - Levers and incentives workstream

GP Standards

• NW London – Shaping a Healthier Future – Out of Hosp

– Individual Empowerment and self care

– Care planning and Multidisciplinary Support

– Information and Communication

– Access, Convenience and Responsiveness

• Telephone access 24/7

• Urgent and Routine appointments

• Development of London Standards for consultation in Spring

– Access

– Continuity and Co-ordination

– Proactive Care

– Safety