Nick Fewings, Director

‘eNgaging Your TeamFor Success’

Leading Change Effectively

Ngagementworks exists to partner with organisations to deliver cutting-edge, experiential learning programmes that engage individuals and motivate teams and in doing so transform them and enable them to

achieve greater success.

Fact: 70% of business change fails to achieve desired goals

2. Lack of team skills and proven approach to change

3. Lack of effective engagement with stakeholders

1. Lack of strong leadership

Source: NAO/OGC

Psychological Preferences

There are 3 pairs of preferences:

Introversion – Extraversionhow we react to inner & outer experiences

Thinking – Feelinghow we make decisions

Sensation – Intuitionhow we take in & process information

Carl Gustav Jung1875-1961

The Insights - Colour Energies

CompetitiveDemandingDeterminedStrong-willedPurposefulDriver

SociableDynamicDemonstrativeEnthusiasticPersuasiveExpressive

CaringEncouraging

SharingPatient

RelaxedAmiable

CautiousPrecise

DeliberateQuestioning

FormalAnalytical

WeaknessesMay lack detail and focus

Too casual for somePoor planner

Can lose interest

StrengthsKnowledgeable and detailedHas an air of competenceAsks lots of questionsVery thorough right to the end

Complementary Styles

StrengthsQuick to build relationships

Friendly and sociableAdaptable, imaginativeCan see the big picture

WeaknessesA bit reserved at firstOverlook others’ feelings May be rigid & unimaginativeCan focus on unimportant details

Sunshine Yellow Cool Blue

WeaknessesSlow to adapt to change

Seem to lack enthusiasmUnsure of themselves

Reliant on others

StrengthsLove challengesWant to get things doneConfident of their abilityInfluence others

Fiery Red

StrengthsBuilds deep relationships

Natural listenerSincere and warm

Patient

WeaknessesCan be seen as arrogant Poor listenerCan be too cold and pushyMay not let others finish speaking

Earth Green

Complementary Styles

eNgage!

Defining TaskClear VisionGoal SettingTimescales

DrivingResponsibilities

Innovation“How Can

We..?”Motivation

IdeasOptimism

Impact: - People- Teams

ConsultationInclusion

Bringing people along

Risk assessmentProcessesMonitoringChecking

EvaluationDetail

Action

InspirationPeopleValues

Planning

Profiles

Personal Profile

Foundation ChapterManagement Chapter

Effective Selling ChapterPersonal Achievement Chapter

Interview Chapter

Nick Fewings27th January 2014

Measuring our preferences

BLUE GREENYELLOW RED

Persona(Conscious)

1.0417%

3.2454%

4.8881%

4.7279%

37.2%

6

3

0

BLUE GREENYELLOW RED

Persona(Less conscious)

1.1219%

1.2821%

4.9683%

2.7646%

6

3

0

Preference Flow

100

0

100

50

50

Team Dynamic

s

Name Pos'n Blue Green Yellow Red        

Jeremy 23 2.60 1.92 3.01 5.36        

Danny 23 2.84 0.68 4.96 5.44        

Jane 23 2.64 1.72 3.76 5.20        

Gus 43 3.08 2.12 3.52 4.56        

Gary 24 1.64 2.72 4.36 4.64        

Lucy 47 1.16 3.68 5.08 3.16        

Marc 32 4.28 4.76 0.88 2.40        

Rachel 34 5.48 3.56 1.88 2.44        

Joe 34 5.36 4.32 1.60 2.36        

Project Team WheelDetermination

Monitors PerformanceProduct Knowledge

Results FocusDecisiveAssertive

DriveEnthusiasm

Positive Thinking

PersuasiveCreative

People Skills

Helps OthersFlexible

Shares Ideas

SupportiveListens, Loyal

Team Approach

PlanningOrganisation

Time Management

Sets StandardsProduct Knowledge

Analysis

Team Average Scores

4.74 2.52 5.32

6

3

0

Blue Green Yellow Red

2.86

Engaging Stakeholders

“People do not resist change – people

change all the time. What people resist is having others impose

change on them”

Margaret WheatleyHarvard University

The Golden Rule

Vision Skills FeedbackIncentives Action Plan+ +++ = CHANGE

Thousand (2000) adapted from Knoster, T. (1991)

Leading Complex Change

Skills FeedbackIncentives Action Plan+++ = Confusion

Vision FeedbackIncentives Action Plan+ ++ = Anxiety

Vision Skills Feedback Action Plan+ ++ = Resistance

Vision Skills Incentives Action Plan+ ++ = Frustration

Vision Skills FeedbackIncentives+ ++ = Treadmill

+

+

+

+

‘The Famous Five’

Clarify The Change – The Vision

Communicate - Feedback

Involve Staff – Right Skills

Manage Resistance - Incentives

Track Progress – Action Plan

4. Communicate - Feedback

Formal & InformalF2F with Senior ExecsEngage surveys and forumsQ&A sessions/working lunchesRegular communication available for all instantly

Face 2 FaceAs an adultRegular comms/updatesOpportunities for feedback/discussionQ&A sessionsOpen-door policy (genuine)Positive but realistic

Regular reviewsNewsletters

WebsiteBlogs

Consistent with VisionValidityTimely

Regular updatesPertinent information

to meNot concerned about

detailProximity to change

(timeline)Number of support

options post changeAcknowledgement of feedback/comments

TeamExcellence

Audit

Team Excellence Diagnostic

A High-Performing Team?

A Team with Issues?

Areas Run 1 Run 2 Run 3 % diffParticipation 4.56 5.06 5.53 9%Acceptance 4.67 5.22 5.47 5%Objectives 4.87 5.33 5.40 1%Accountability & Commitment 4.25 4.83 5.33 10%Roles & Responsibilities 4.01 4.83 5.33 10%Atmosphere 4.76 5.11 5.20 2%Diversity 4.30 4.67 5.20 11%Direction 5.00 5.11 5.20 2%Review 4.20 4.56 5.07 11%Communication 4.68 5.00 5.07 1%Trust 4.43 5.00 5.00 0%Innovation 4.20 4.44 4.87 10%Decisions 4.10 4.83 4.87 1%Meetings 3.68 4.28 4.73 11%Process 3.95 4.39 4.73 8%Planning & Follow-through 3.87 4.44 4.60 4%

nick@ngagementworks.com07966 306903

LinkedIn: Nick FewingsTwitter: NgageingNick

Facebook: Ngagementworks

gagementworksgagementworksEngaging Individuals, Motivating Teams

Keep Ngaged

Brian HayesGeneral Manager

My Introduction in COLOURS

• 10 years of working with Nick

• Ease of use

• Clarity

• Engagement from all levels

• Motivates

What was I looking for

• Team development

• Personal development

• Bring teams together

• Help break down barriers

• Create something

• Working together, to create successful outcomes in the best way

What has it given me

• Changed my approach

• Taught and teaches me everyday

• Fabulous unique

• Rapport (understand your impact and influence on others)

• Rapport how to understand others and have a positive impact

Who benefits and why

• Everyone Benefits

• Tangible and Non-Tangible

• Exchanging ideas

• Relate

• Influence

• Collaboration

How will it help

• Unlock the potential of people (gain 10% more engagement, productivity, team)

• People are wonderfully different

• Help yourself (get the best out of yourself)

• Common language

• Effective communication

• Adapt to connect, take responsibility for communication