nfusion digital marketing methodologies
DESCRIPTION
nFusion is a digital agency that helps marketers create change and provide consistent digital experiences for their customers.TRANSCRIPT
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NFUSION METHODOLOGIES
John Ellett ([email protected]) MARCH 2014
Partner with
MARKETING CHANGE AGENTS to help make an immediate and measureable impact.
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MARKETING IN A DIGITAL AGE
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B R AN DEXPE R I E NC ES
PAI D
OWN E DE ARN E D
CUSTOMER ENGAGEMENT FRAMEWORK
INSIGHTS ANDSTRATEGY
PAIDDisplay Advertising Mobile Advertising
Traditional AdvertisingPaid SearchPaid Social
OWNEDOrganic Search
Content MarketingE-mail
EARNEDSocial Platforms
Product Review SitesBloggers / Vloggers
Forums
IN-CHANNELPromotional Displays
Partner Enablement ToolsDigital POS
BR AND.COMSocial.com/Brand
Landing PagesEngagement Content
Multi-device
NURTURE PROGRAMS
SA LE SSALES ENABLEMENT TOOLS
MA/CRM SYSTEMS
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OUR CLIENTS
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HEALTHC ARE RETAIL TELECOMDUR ABLES RESTAUR ANTFOOD ANDBEVER AGE
FINANCIALSERVICES
CONSUMERELECTRONICS
B2BTECHNOLOGY
®
®
WORK EXPERIENCE
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SAMSUNG: SMART TV
To create buzz for the introduction of the first Samsung Smart TV, nFusion recruited tech-enthusiast and YouTube sensation iJustine to act as the spokesperson for a socially integrated launch campaign.
The campaign took advantage of her enthusiasm and street-cred for a series of videos on the Samsung Smart TV Facebook Page that introduced Smart TV innovation — Smart Interaction, Smart Content and Smart Evolution — to technology-savvy consumers, movie lovers and sports fanatics.
The Smart TV campaign proved to be Samsung Consumer Business Division’s most successful launch to date in terms of user clicks and video engagement.
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WEBSITE View the site
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ONLINE VIDEO
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FACEBOOK APPLICATION: APP RECOMMENDATION
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RICH MEDIA
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SANDISK: TELLING LIFE STORIES FROM MEMORY
To make a connection with the millennial consumer and drive preference for SanDisk’s retail products, nFusion developed an online experience that reminds us that every moment matters.
“Telling Life’s Stories From Memory” reaches the new generation of storytellers who share their stories via photos and videos and want the confidence to capture and preserve them at a moment’s notice.
The campaign, which includes dynamic paid, owned and earned components, has been extended to multiple SanDisk regions and has gained enough traction to be rolled out globally.
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THEMES
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HOME PAGE View the site
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STORY PAGE STORYTELLER PAGE
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SOCIAL INTEGRATION
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RICH MEDIA
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MOBILE AND TABLET CUSTOM RICH MEDIA UNITS
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BACARDI SILVER: SOCIAL STAR
To realign with shifts in the consumption experience and reach consumers where they hang out, nFusion created the “Social Star” concept to remind our audience that a party isn’t a party without Bacardi Silver.
Bacardi Silver fans were equipped with a Party Like a Pro “tool kit,” which included everything he/she needs to be a rock star in every social situation.
The extended campaign connected with the Social Sipper on multiple communications touch points and, most effectively, on Facebook where the brand was able to build its fan base dramatically.
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HOME PAGE
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SOCIAL INTEGRATION AND LOCATION BASED SERVICES
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BANNERS
METHODOLOGIES
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INTEGRATED EXPERIENCE PLANNING
STR ATEGIC PLANNING EXECUTION
C L A R I F YBusiness goals and organizational constraints
ASS E SSCurrent situation relative to best practices and competition
D ETE R M I N E Project scope, timing and budgets
A LI G N Key stakeholders on goals, approach and requirements
Frame OppportunityEXEC UTEPaid campaigns (creative and media)
BU I LDOwned experiences optimized for key devices
E N GAG ECustomers on prioritized social platforms
I NTEG R ATEActivities across paid, owned and earned experiences
Create ExperiencesM ON ITO RResults against predefined goals
FAC I LITATEMulti-disciplinary review and action planning
R E F I N EPaid, owned and earned activities based on action planning
Optimize SystemA RC H ITEC TIdeal customer experience across touch points
D ETE R M I N EOptimal mix of paid, owned and earned media
D E SI G NCreative concept and content strategy
PL ANInterconnected paid, owned and earned experiences
Define StrategyD ETE R M I N ECustomer segments to engage
D E VE LO PPersonas for key customers
M A PCustomer journey and identify key touch points
I D E NTI F YMeaningful intersections between brand and customer
Develop Insights
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STR ATEG IC D ESI G N D E VE LO PM E NTEXPE R I E N C E
M AN AG E M E NT
AC TI ON S
WEB STRATEGY
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ASSESSM E NTS Assess Current Situation (Strategy, Platforms, Competitors)
PL AN N I N G AN D PL AYBOOKS Social Media Marketing Strategy Development
POLIC I ES AN D PROTOCOLS Develop Social Media Engagement Policies
C A M PA I G N / PROG R A M EXEC UTI ON
M E ASU R E M E NT AN D I N SI G HTS Ongoing Reporting to Inform Strategy, Attribution
BLOGGER AND INFLUENCEROUTREACH
SOCIAL CAMPAIGNSConcepting and management
BRAND LOCKDOWNSecure brand across platforms
BRANDED CONTENTDEVELOPMENT
SOCIAL LISTENING/MONITORING
SOCIAL ADVERTISINGPPC, display, advocate amplification
SOCIAL MEDIA TRAININGCOMMUNITY MANAGEMENTFacebook, LinkedIn, Twitter,YouTube, Google+, SlideShare
SOCIAL MEDIA MARKETING
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MOBILE MARKETING
MARKETER CONSIDER ATIONSUSE C ASECUSTOMER EXPECTATIONS
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EARNED
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THANK YOU!