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Employee Benefits May 2016 eProfile and Mobile App – How to- setup?

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Page 1: NFU - Mobile App and eProfile Presentation...Microsoft PowerPoint - NFU - Mobile App and eProfile Presentation [Compatibility Mode] Author: jRochat Created Date: 6/4/2018 10:36:40

Employee Benefits

May 2016

eProfile and Mobile App – How to- setup?

Page 2: NFU - Mobile App and eProfile Presentation...Microsoft PowerPoint - NFU - Mobile App and eProfile Presentation [Compatibility Mode] Author: jRochat Created Date: 6/4/2018 10:36:40

It’s only 4 easy steps to resister

� First register for an eProfile claims account using a Personal Computer or on your Smart Phone

� Then you can download the GroupSource Mobile App and submit your claims with a Photo

Here’s How……

Page 3: NFU - Mobile App and eProfile Presentation...Microsoft PowerPoint - NFU - Mobile App and eProfile Presentation [Compatibility Mode] Author: jRochat Created Date: 6/4/2018 10:36:40

Creating Your GroupSource eProfile on a PC

Log on to www.groupsource.ca

Select Plan Member LoginSelect Plan Member Login

Page 4: NFU - Mobile App and eProfile Presentation...Microsoft PowerPoint - NFU - Mobile App and eProfile Presentation [Compatibility Mode] Author: jRochat Created Date: 6/4/2018 10:36:40

• Or Click Register now using your Smart Phone

• You will need your OneCard and a valid email

address to create your account

Page 5: NFU - Mobile App and eProfile Presentation...Microsoft PowerPoint - NFU - Mobile App and eProfile Presentation [Compatibility Mode] Author: jRochat Created Date: 6/4/2018 10:36:40

It’s only 4 easy steps to resister

Page 6: NFU - Mobile App and eProfile Presentation...Microsoft PowerPoint - NFU - Mobile App and eProfile Presentation [Compatibility Mode] Author: jRochat Created Date: 6/4/2018 10:36:40

Once you submit your

direct deposit

information, you will

receive a confirmation

email with your

temporary password.

You will have 15 days

to activate your

account

Page 7: NFU - Mobile App and eProfile Presentation...Microsoft PowerPoint - NFU - Mobile App and eProfile Presentation [Compatibility Mode] Author: jRochat Created Date: 6/4/2018 10:36:40

Click for

Drop Down

Menu

Enter your

username

and

Password

Page 8: NFU - Mobile App and eProfile Presentation...Microsoft PowerPoint - NFU - Mobile App and eProfile Presentation [Compatibility Mode] Author: jRochat Created Date: 6/4/2018 10:36:40

Options under the Drop

Down Menu

View Claims History

View Plan Coverage

Add/Change Direct

Deposit

Submit NEW Claim

You can only

use

PhotoClaimsSubmit NEW Claim

OneCard Information

Frequently Asked

Questions

PhotoClaims

if Direct

Deposit is set

up!

Page 9: NFU - Mobile App and eProfile Presentation...Microsoft PowerPoint - NFU - Mobile App and eProfile Presentation [Compatibility Mode] Author: jRochat Created Date: 6/4/2018 10:36:40

View Coverage Information

Examples

Page 10: NFU - Mobile App and eProfile Presentation...Microsoft PowerPoint - NFU - Mobile App and eProfile Presentation [Compatibility Mode] Author: jRochat Created Date: 6/4/2018 10:36:40

Submit a NEW Photo Claim

1) Will be asked to select type of claim:

Dental, Drug, EHC or HSSA

2) Can take a photo or you can select to

choose a photo already on your phone

3) Can attach multiple photos

4) Ensure Photo(s) looks clear/crisp prior to

selecting “Submit”

Page 11: NFU - Mobile App and eProfile Presentation...Microsoft PowerPoint - NFU - Mobile App and eProfile Presentation [Compatibility Mode] Author: jRochat Created Date: 6/4/2018 10:36:40

Questions or Inquiries?

Phone Calgary’s GroupSource Claims Department at:

1-866-862-5246