nextgen government 2016 · building effective, user-centric digital services focused on the...

Register TODAY! +61 (0) 2 9977 0565 +61 (0) 2 9977 0567 [email protected] www.questevents.com.auRegister TODAY! +61 (0) 2 9977 0565 +61 (0) 2 9977 0567 [email protected] www.questevents.com.au

David BartlettFormer Premier Tasmania and ChairmanFuture Industries Fund Ministerial Advisory Council

Cameron Gough General Manager, Digital Delivery Centre Trusted eCommerce Solutions Australia Post

Nic Moore Director Digital Service NSW

Jacob Suidgeest Director, Regulation & Strategy Office of the AustralianInformationCommissioner

Maree AdsheadChief Executive OfficerOpen Data Institute of Queensland

Martin Stewart-WeeksDirector Centre for Policy Development

Marek KowalkiewiczPwC Chair in Digital EconomyQueensland Universityof Technology,Brisbane Marketing andQueensland Departmentof Science, IT andInnovation

Ben BildsteinManager, VANguard Product DevelopmentDepartment ofIndustry, Innovation and Science

Delivering digital transformationEmbracing disruptionTranslating user needs into simple and intuitive services

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National Convention Centre Canberra | Australia

NextGen Government 201623-25 February 2016

Speaking for the first time in Australia to share their digital transformation journey:

Yoonkee ChungMinistry of the Interior (MOI) Republic of Korea

Uuno VallnerSenior Expert, e-Governance Academy and former Director eGovernment Government of Estonia

Mandy SmithHead of Agency Services and RealMeNew Zealand Post Group

Addressing the key challenges facing the public sector in their digital transformation:

Improving productivity and service delivery to make government /public interactions easier Building effective, user-centric digital services focused on the interaction between

government, the people and the businesses it serves Identifying which priority areas must be addressed in the next 12 months, to transform by 2020 Measuring the impact new technologies are having on enterprise operations in terms of

efficiency gains, staff and customer satisfaction, and bottom line performance Reducing the barriers to citizen online engagement and embracing social networking Selecting the right tools and technologies to create and support more sustainable and vibrant

communities

Register online at www.questevents.com.au or call +61 (0) 2 9977 0565

PLUS! Full day in-depth learning session on Tuesday 23 FebruaryIn-depth Learning Session: Designing digital services for government

Leisa ReicheltHead of Service Design and User ResearchDigital TransformationOffice

See inside for more…

Organised by:

Delivering key experts at the heart of digital transformation in government :

Sharyn ClarksonAssistant Secretary - Online Services BranchDepartment of Finance

Charles McHardieChief Technology OfficerDepartment of Human Services

Jon CummingChief Digital OfficerACT Government

Allan HennDirector, OneGovNSW Department of Finance, Services and Innovation

John Dardo Acting Deputy Commissioner, Customer and Service Solutions and Chief Digital OfficerAustralian Taxation Office

Anne LyonsAssistant Director-General, Government Information Assurance and PolicyNational Archives of Australia

Tim NealSenior Adviser, Public Data Branch Department of Prime Minister and Cabinet

Supporting bodies: Media partners:

Digital transformation partners: IOT and analytics partners: CMS partners: Digital experiences partners: Exhibitors:

Register TODAY! +61 (0) 2 9977 0565 +61 (0) 2 9977 0567 [email protected] www.questevents.com.au

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Delivering digital transformation Embracing disruption Translating user needs into simple and intuitive service

23-25 February 2016 National Convention Centre Canberra

Australia

08:15 Registration and welcome coffee

08:50 Opening remarks from the Chair Rob Thomas

Communications Manager – Public Sector Innovation Department of Industry and Science

USHERING IN THE NEW ERA OF DIGITAL GOVERNMENT TO MAKE PUBLIC SERVICES SUSTAINABLE AND FUTURE-PROOF

09:00 Resetting and re-imagining the government business model of the digital age • ThecriticalroleofAustralia’sdigitalgovernmentroadmaptodevelopanddelivercitizen-centrice-services • Adoptingacoordinated,whole-of-governmentapproachtoservicedelivery,movingbeyondthecurrent

model of operating in silos • Changingthemindsettobecomeagileandintuitive-redefiningnewwaysofworkingandbringingnew

skills to government Leisa Reichelt

Head of Service Design and User Research Digital Transformation Office

09:30 Implementing entrepreneurial agility in government • Howtotransformfromantiquated,bureaucraticandwastefulsystemsintoacustomer-driven,creative,

sustainable and data-oriented government • Implementingnewwaysofcollaboratingacrossteamstomeetthedemandofthepublicservice • Collaborationwiththebusinesssector-howcanagovernmententityactasaconnectorandconvener? Sharyn Clarkson

Assistant Secretary - Online Services Branch Department of Finance

10:00 How open government drives citizen engagement • Howgovernmentagencieshaveanincreasedopportunitytoengagetheircitizensbyadoptingopen

source solutions • Howagenciescanremoveblockersandenablemoreengagingdigitalservices • Leveragingopengovernmentplatformstofosterbetterdialogandengagecitizensatafardeeperlevel

than is currently possible David Peterson

Team Lead Acquia Asia Pacific and Japan

10:30 Morning tea

FROM STRATEGY TO EXECUTION - IMPLEMENTING THE ROADMAP TO DELIVER STREAMLINED, ACCESSIBLE DIGITAL SERVICES

International Keynote11:00 The challenge for successful e-government – how to re-engineer and distribute the

administration’s knowledge assets • Buildingthesingledomainplatformforpublishingwithaseamlessuserexperienceacrossalltouchpoints • Howtoestablishasustainablemulti-disciplinaryteamthatcandesign,buildandoperatetheservicesthat

citizens demand • Thebenefitsofbuildinggovernmentservicesusingagileanduser-centredservices • Evaluatingthedata,toolsandsystemstobeusedtobuild,host,operateandmeasureservices Yoonkee Chung

Ministry of the Interior (MOI) Republic of Korea (Video presentation)

Transformation At Work In Federal Government: 11:30 How the Department of Human Services is transitioning to a more unified and integrated

organisation • Recreating an organisation where its ‘services are shaped’ around the public • Simplifying the way the Department delivers customers’ service expectations - multiple transactions from

one venue versus single transactions from multiple venues • Gettingemployeebuy-inchangingtheidentityofemployeesfromsingleagenciesto‘weareHuman

Services employees’ • Howweareestablishingbenchmarkstomeasureusersatisfaction,digitaltakeup,andhowweare

quantifying the results • Addressingthebarrierstodigitalinclusion Charles McHardie

Chief Technology Officer Department of Human Services

Transformation At Work In Nsw Government:12:00 Getting the right information and services to people when and where they need it –

lessons from OneGov • Leadingawhole-of-governmentapproachtotransactionservicesthatmovesbeyonddepartmentalsilos

to deliver connected and seamless services focused on customer needs • HowthesmallbutagileteamatOneGovreplaced46oldandunconnectedsystemswithoneplatform

supporting agencies from most NSW departments • Creatingaseamlessuserexperienceforthepublicacrossmultiplechannelsanddevices Allan Henn Lisa Asquith

Director, OneGov OneGov Relationship Manager, NSW Department of Finance, ICT Strategic Delivery Services and Innovation NSW Department of Finance, Services and Innovation

12:30 Networking lunch

13:30 How to actually deliver a customer-centric digital strategy across whole of government • Applyingdesignthinkingandco-designtechniquestodevelopbusinesstransformationsolutions • Buildingthetechnologytostreamlineoperationsthataligntothecustomerstrategy • Advantagesofapplyingthepilotingapproachtonewservices–“testandlearn”technique • Whatkeyfactorsensurethatagencieschangetoalignwiththe“One-Stop-Shop”Program? Nic Moore

Director Digital Service NSW

BUILDING DIGITAL CAPABILITY IN AUSTRALIA’S PUBLIC SECTOR TO DELIVER RELEVANT MODERN SERVICES14:00 Enabling the delivery of improved services to citizens in an increasingly

resourceconstrained environment • Reviewinginfrastructuretransformationrequirementstodelivercriticalsupportandcoreapplications • Howchangingthevendorengagementmodeltoacollaborativerelationshipwithprovidersandafocus

on outcomes for customers can impact your KPIs • EvaluatingIToutsourcingmodelsandmigrationtocloud • IncreasingITskillsandfrontlinecapabilitiestosupportthebusinesspriorities Jon Cumming

Chief Digital Officer ACT Government

Panel Discussion14:30 Building the digital capability framework for Australia’s future cities • Overcomingthemajorchallengesinraisingthedigitalcapabilityofacity • Choosingtherighttypeofdigitalstrategytocreatetheultimatedigitalpropositionforacity • Whatcriticalfactorsmustyoutakeintoconsiderationtoensureyourdigitalframeworkiseffective? Panel Moderator: Panellists: Rob Thomas Uuno Vallner

Communications Manager – Senior Expert Public Sector Innovation e-Governance Academy and Department of Industry and Science former Director eGovernment, Government of Estonia

Panellists: Stephen Tait Jon Cumming

Chief Executive Officer Chief Digital Officer Chamber of Commerce and ACT Government Industry Queensland

15:10 Afternoon tea

OPEN GOVERNMENT AND OPEN DATA - PROGRESSING FROM INDIVIDUAL CHAMPIONS TO STANDARDS

Panel Discussion15:40 Bridging the disconnect between what the public sector is capable of doing with its own

data and what the private sector is accomplishing with similar datasets • HowisgovernmentworkingwithvolunteeropendatagroupssuchasGovHackandCodeforAustraliato

crystallisepublicproblems,identifygaps,andimproveservices? • Bestexamplesofhowopendataisprovidingnewwaystothinkaboutenhancingtwo-way

communication between governments and residents • ShouldAPIsbethedefaultmethodforpublishingopendata? • Managingthestandards–establishingregularandsustainablepracticesofdatacollection,review,and

release in order to ensure the quality of the information being delivered Panel Moderator: Panellists: Rob Thomas Tim Neal

Communications Manager – Senior Adviser, Public Data Branch Public Sector Innovation Department of Prime Minister and Department of Industry and Science Cabinet

Panellists: Maree Adshead Alvaro Maz

Chief Executive Officer Director Open Data Institute Queensland Code for Australia

Steve DeCosta David Peterson Board Member Team Lead Open Knowledge Foundation - Acquia Asia Pacific and Japan Australia Chapter

16:20 A digital first and digital self-service future – leveraging innovation and digital transformation to benefit citizens

What part can open standards and common solutions play in helping the public sector to take the necessarystepstorealisethevisionofadigitalfirstanddigitalself-servicefuture?

Bryan Cheung Founder & Chief Executive Officer Liferay

APPLYING THE LESSONS THAT THE PRIVATE SECTOR HAS LEARNT FROM THE NEW DIGITAL AGE Transformation At Work In A Government Owned Entity: 16:50 How Australia Post has been transforming to drive growth in a digital economy • LeadingtransformationatAustraliaPost–lessonslearnt • Howapplyinganewwayofworkingprovidesapathforproductinnovation • Howorganisationscanrespondtodigitaldisruptionandbuildmodelsforsuccess Cameron Gough

General Manager Digital Delivery Centre, Trusted eCommerce Solutions Australia Post

17:20 Closing remarks from the Chair17:30 Close of Day One and networking drinks

Conference Day One - Wednesday 24 February

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Conference Day Two - Thursday 25 FebruaryNNNNG…G…G…G…LOLOADADININ



Australia

12:30 Networking lunch

Panel Discussion:13:30 Security without borders - taming the cloud and mobile frontier • Howcanweintegratetheworkagenciesaredoingwithdigitalidentityacrossjurisdictions? • HowisthedigitalidentityframeworkbeingimpactedbytheIoT? • Howaremassiveplatformsandmassivescalebringingmassiveidentitychallenges? • Bridgingthedigitaldividethroughdigitalidentity-howtechnologyadvancesarebeingharnessed

to better connect with the socially disadvantaged and excluded groups Panel Moderator: Panellists: Paul Chandley John Dardo

Principal Digital Strategist, Service Strategy Assitant Commissioner Digital Strategy Reform, Department of Justice & Regulation & Design Victorian Government Australian Taxation Office

Panellists: Allan Henn Cameron Gough

Director, OneGov General Manager, Digital Delivery Centre, NSW Department of Finance, Trusted eCommerce Solutions, Services and Innovation Australia Post

Jacob Suidgeest Director, Regulation & Strategy Officer of the Australian Information Commissioner

LEVERAGING TECHNOLOGY TO IMPROVE EXPERIENCE AND ENGAGEMENT WITH CITIZENS AND STAKEHOLDERS14:10 The acceleration of the Internet of Everything and how it’s enabling a connected

government • WhatisIoTandwhatdoesitmeanforthepublicsector? • Howtogeneratevalue(andreducerisk)inahighlyconnectedworld • WhatgovernmentdepartmentsandagenciescandonowtobetterpositionthemselvesforIoT

technology • Casestudy:HowScancamIndustriesistacklingtheglobalfueltheftproblem Anthony Schmidt Joshua Boys

Co-Founder Director Scancam Industries Ignia

Mobile In Action: 14:30 Building a technologically smarter city providing more digital services to the community • Designingandbuildinglocation-basedreal-timemobileapplicationsforgovernmentservices • Performanceandsecurityconsiderations • Selectingyourmobileapplicationdeliveryinfrastructure • Integratingthemobileapplicationswithgovernmentsystems Karl Alderson

Deputy Director-General Policy and Cabinet ACT Government

15:00 Afternoon tea

Social Media In Action: 15:30 Citizen engagement: using digital to increase your relevance in a crowded marketplace • Implementingeffectivedigitalstrategiestoengagewiththepubliconline • Howtofostersupportfordigitalcitizenengagementstrategiesthroughincreasingbothemployee

and management participation • How‘PartyforYourRights’gamifiedconsumerrightstoengageayouthaudience • Successfullyintegratingsocialmediaandappsintocommunications Roz Howe Fiona Symmons

General Manager Education & Strategic Planning Manager, Online Services at Consumer Affairs Victoria Education and Online Services Department of Justice Consumer Affairs Victoria

16:00 Moving from digital transition to digital continuity - what organisations need to do to ensure a sustainable digital framework

• WhatstandardsshouldgovernmententitiesensureareembeddedintheirITsystemstoprotect thedata?

• Developingtheautomatedworkflowsfordigitaldecisionmaking • Makingdataandmetadatainteroperableacrossgovernment • Governanceandbuildingtheinformationandrecordsmanagementcapabilitiesineachagency Anne Lyons

Assistant Director-General, Government Information Assurance and Policy National Archives of Australia

16:30 THOUGHT LEADERSHIP: Overcoming the fear of failure and promoting a ‘fail fast, fail cheaply’ culture - living the Innovation Program at AMP

• Deployingalphasandbetasandbuildingminimumviableproductratherthanperfectsolutions • Howlargeorganisationsareshiftingtobuildinginternaldesigncapabilities • Howtorigorouslydevelopnewideasintoprototypesandaportfolioofminimumviableoffers(MVOs)

that allow for speed-to-market, mitigate risk, protect the idea’s integrity, and convert to scale to drive results in the market

• Designingaframeworkforbuildingandrunninganinnovationimplementationengine Marek Kowalkiewicz

PwC Chair in Digital Economy Queensland University of Technology, Brisbane Marketing, and Queensland Department of Science, IT and Innovation

17:00 Closing remarks from Chair and drawing of the lucky door prize!17:10 End of Day Two and close of conference

08:30 Welcome coffee

08:50 Opening remarks from the Chair Paul Chandley

Principal Digital Strategist, Service Strategy Reform, Department of Justice & Regulation Victorian Government

LAYING THE FOUNDATIONS FOR AN EGOVERNMENT ECOSYSTEM

International Keynote 09:00 Estonia’s X-Road: How a nation redesigned its entire information infrastructure from the

ground up with openness, privacy, security and future proofing in mind • Creatingthebackboneofapaperlessgovernmentthatenablestrulyintegratede-services • Applyingdesignthinkingduringtheplanningstagetocreatesolutionsthatarenotonlyinnovative

but viable, fit for purpose and desirable to use • Futureproofingforthegrowthofe-servicesandtheirvariousplatforms • Ensuringsecurityfordigitalcontinuity Uuno Vallner

Senior Expert e-Governance Academy and former Director eGovernment, Government of Estonia

09:30 Enabling the technological capacity for government agencies and enterprises to begin their transformation and create new business value

Gavin Jones Managing Director, Australia and New Zealand Pivotal Inc.

Panel Discussion09:50 Challenges, issues and complexities involving the implementation of transformational

government • Whatcanpolicymakersdotospureffectiveandmoreopen,innovativeandparticipatorygovernments? • Centralisedvs.de-centralised–whichwayfore-governancestrategies? • Cooperation,coordinationandcommunication–bestpracticesinorchestratinge-governance • Howtoensurecoherentuseofdigitaltechnologiesacrosspolicyareasandlevelsofgovernment • Cancybersecuritymakeor“brake”asuccessfule-society? Panel Moderator: Paul Chandley

Principal Digital Strategist, Service Strategy Reform, Department of Justice & Regulation Victorian Government

Panellists: Uuno Vallner Charles McHardie

Senior Expert Chief Technology Officer e-Governance Academy Department of Human Services and former Director eGovernment, Government of Estonia

Mandy Smith Head of Agency Services and RealMe New Zealand Post Group

10:30 Morning tea

LAUNCHING A DIGITAL IDENTITY FOR GOVERNMENT TO ACHIEVE A CENTRAL ACCESS POINT FOR CITIZEN INFORMATION

INTERNATIONAL KEYNOTE11:00 RealMe – enabling digital identity and privacy in a connected world In 2013 New Zealand launched its igovt identity verification service, RealMe, operated by the Department

of Internal Affairs and New Zealand Post, to make it easier for citizens and organisations to get things done online. Today, it is used in 63 services across 21 organisations, and has created 2.11 million accounts, 66,330verifiedidentitiesand34.8milliontransactions.

• DigitalidentityandtrustedinformationasakeyenablerofNewZealand’sdigitaleconomy • Addressingthechallengesofcreatingtrust • Wheredocustomerswanttousedigitalidentity? • Identifyingthebusinessopportunities-howcollaborationbetweendigitalidentityandpayments

improves both customer experience and security of payment transactions Mandy Smith

Head of Agency Services and RealMe New Zealand Post Group

11:30 Transforming service delivery through secure digital content exchange across the government ecosystem

• Howidentity,cloudandemergingtechisrevolutionisingsecurityautomation • ImplementinganIAM(IdentityAccessManagement)programinyourdepartment–whatcangowrong? • Whatlessonscanbelearntfromthegovernmentidentitymanagementprojectsthathave

successfullybeenimplemented? • Whatgapsdoorganisationsneedtoaddressintrainingandintechnology? Ben Bildstein

Manager, VANguard Product Development Department of Industry, Innovation and Science

12:00 INNOVATION AT WORK: Deploying voice biometrics to build stronger customer relationships with taxpayers

• Howvoicebiometricsisboostingcallcompletionrates,streamliningoperationsandimproving security for customers using the ATO contact centre

• Quantifyingtheimpactonthebottomline–thecostofPINs,passwords,andsecurityquestions • Measuringtheimpactoncustomerexperience John Dardo

Assitant Commissioner Digital Strategy & Design Australian Taxation Office

Register TODAY! +61 (0) 2 9977 0565 +61 (0) 2 9977 0567 [email protected] www.questevents.com.au Register TODAY! +61 (0) 2 9977 0565 +61 (0) 2 9977 0567 [email protected] www.questevents.com.au

For details on your session facilitator’s credentials please visit the speaker page on the event website www.questevents.com.au

Pre-conference full-day in-depth learning session – Tuesday 23 FebruaryRegistration and morning coffee for the session is at 08:30 and it will conclude at 17:00. Lunch, morning and afternoon tea provided

In-depth learning session : Designing digital services for government

Thispracticalandinteractivesessionistailoredforanyoneinvolvedindigitaltransformationandchannelshiftprojectsinthepublicsector.Theworkshopwillbeledbytheneedsofthose attending, focusing in on key areas of strategy, leadership, delivery and capability that have been identified as of critical importance.




Australia

Want to develop business at the event? Speaking, sponsorship and exhibition opportunities available

TheNextGenGovernment2016conferencewillbeanin-depthfocusonthe“howto”delivercustomer centric digital strategies in government organisations, bringing together Chief IT, Digital and Service Delivery executives, customer experience strategists, design-led thinkers, heads of HR and Innovation, to engage in critical discussions on leadership, culture, strategy, and implementation.

If you have solutions or services for the Australian public sector and if you want to meet senior IT, Digital and Service Delivery managers of the Australian government departments and agencies, then you can’t afford not to sponsor or exhibit at the NextGen Government 2016 conference.

It’s where the industry will meet. Can you afford not to be there?

Potential sponsors please note:

In designing this event we have researched extensively with IT executives leading their digital transformation strategy about their challenges and we have designed an agenda specifically for them to discuss these at the event. By sponsoring this event you have a prime opportunity to demonstrate that you have their solutions at a time and place where they are actively looking.

For speaking, sponsorship or exhibition opportunities at the NextGen Government conference, please contact Jon Treherne on +61(0)2 8188 7536 or e-mail [email protected]

Visit www.questevents.com.au to download the sponsorship prospectus

Who should attend this workshop?• Managers leading change programs within their organisations

• Managers who are working on digital capability programs

• Managers delivering channel shift to encourage services users to switch to more efficient ways of delivery

• Those wanting to understand better the role senior managers can play in digital and transformation

Topics that will be covered include:• How to design and deliver an effective digital strategy for your organisation

• Designing online services people actually want to use

• Managing technology projects in an agile fashion to reduce risk and increase user satisfaction

• How to design capability programs to provide people with the digital skills and confidence they need

What you will take away:• How to push a digital strategy forward in an organization

• What is needed for a cultural shift in perspectives to be more digitally focused

• How you can evolve to the next step of your digital maturity to implement real digital value

Facilitator:

Jeni Oye Head of Design and Innovation The Customer Experience Company

Separately

bookable


PLUS! The three pillars of any Quest event:Meet: Senior IT, Digital and Service Delivery Managers from right across Australia’s public sectorLearn: From 25+ high profile speakers over 3 days – delivering you premium content and value that is second to noneGrow: Your professional network and create business development opportunities through face to face interaction

It’s what our events are all about….

Official Event Advisory Panel:




Australia

The 6 key benefits of attending:

1. Move beyond the strategy and begin your tactical implementation plans for successful execution

2. Discover the most effective, efficient and appropriate leverage of digital capability for your department

3. Learn how to ensure your online transactions deliver end to end capability

4. Hear from other government agencies how they are engaging citizens, users and stakeholders early in the service design and delivery process to ensure the user experience is at the heart of their digital service

5. Gain insights into how leading digital minds are adopting a data driven approach, including across agency boundaries, to ensure efficiencies are achieved and the customer experience optimal

6. Learn how to reduce complexity by adopting platforms and technologies that support agility and dynamic change

Who should attend:

Senior IT, Digital and Service Delivery executives from right across Australia’s public sector. NextGen Government 2016 will be attended by key stakeholders and decision makers with an interest in the digital transformation of government services. You will have the opportunity to network with key decision makers from federal and state government departments and agencies, local governments, government business enterprises, and other non-governmental publicly owned organisations.

Hear what the speakers are saying about the event:“NextGen Government 2016 is a great opportunity to connect with your federal, state and local government peers while learning from the best-of-the-best in the government IT world. I’m very excited for this event, and am looking forward to seeing you there!”

Lisa Asquith OneGov Relationship Manager, ICT Strategic Delivery NSW Department of Finance, Services and Innovation

“Technology is the comfort zone, leadership is the battle zone. Organisations must decide what type of digital strategy is right for them before deciding what type of digital leadership they need. The digital economy has grown too large to accommodate a one-size-fits-all approach to digital strategy so a number of different variants have emerged. NextGen Government 2016 provides a timely forum for digital leaders to share insight and reflection.”

Kieran O’Hea Former Chief Digital Officer City of Brisbane

“The divide between government, digital technology and small businesses still has work to be done. I look forward to bringing the critical issues into the conversations at NextGen Government 2016.”

Stephen Tait Chief Executive Officer Chamber of Commerce and Industry Queensland, CCIQ

“Australia’s three levels of Government face a major challenge, to respond to an increasing demand for public services at a time where resources are under increased pressure. Government leaders agree that a fundamental change to become more digital is necessary. NextGen Government 2016 presents at this tipping point to provide an invaluable forum of digital thought leadership and government innovators to share their roadmap on how they are delivering against this critical transformation.”

Jim Wyatt Former General Manager of the Digital Economy Branch WA Department of Commerce

Quest Events would like to take this opportunity to sincerely thank the official event advisory panel who contributed their valuable time and expertise to ensure the agenda for this event is timely and relevant for all public sector IT, Digital and Service Delivery professionals.

Charles McHardie Chief Technology Officer Department of Human Services

Lisa Asquith Relationship Manager, OneGov ICT Strategic Delivery NSW Department of Finance, Services and Innovation Andrew Walduck Executive General Manager Trusted Services Australia Post

Jon Cumming Chief Digital Officer ACT Government

David Bartlett Former Premier of Tasmania and Chairman Future Industries Fund Ministerial Advisory CouncilJim Wyatt Former General Manager of the Digital Economy Branch WA Department of Commerce

Kieran O’Hea Former Chief Digital Officer City of Brisbane

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* Group Discounts apply for bookings made simultaneously and on one invoice only. **Government pricing is only available to direct employees of a government department, agency or statutory body. All other participants are required to pay the standard prices quoted above. ***The event dinner is available to registered attendees of the conference only



Australia

Registration Items Dates Book and pay Number of delegates Total

Local Government**3 Day Package 23-25 Feb AUD $2,795 incl. GST (2 day conference plus in-depth learning session) 2 Day Package 24-25 Feb AUD $1,995 incl. GST (2 day conference only)

Federal & State Governments, Departments and Agencies**3 Day Package 23-25 Feb AUD $3,495 incl. GST (2 day conference plus in-depth learning session)2 Day Package 24-25 Feb AUD $2,495 incl. GST (2 day conference only) Standard3 Day Package 23-25 Feb AUD $4,995 incl. GST (2 day conference plus in-depth learning session) 2 Day Package 24-25 Feb AUD $4,495 incl. GST (2 day conference only) In-depth Learning Session Only 23 Feb AUD $1,995 incl. GST

Official Event Dinner*** 24 Feb AUD $195 incl. GST

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nextgen government 2016 · building effective, user-centric digital services focused on the...

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