next steps and training evaluation
TRANSCRIPT
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SHOCAPSerious Habitual Offender
ComprehensiveAction Program
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Introductions
• Name• Community your team
represents• Your role on the team
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SHOCAP It is a comprehensive and
cooperative case management process that enables the juvenile justice system to focus informed additional attention on youth who repeatedly commit serious crimes.
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Training PurposeTo prepare jurisdictional teams to draft
new or strengthen existing Serious Habitual Offender Comprehensive
Action Program (SHOCAP) development plans for the
implementation of a SHOCAP within their community.
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SHOCAP Team Goals
• Commit to a comprehensive approach for working with serious habitual juvenile offenders
• Define SHOCAP for your community• Participate in a systems approach for
SHOCAP planning
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Goals – cont’d.
• Draft materials and plans to begin implementation
• Enhance leadership, problem-solving and collaboration skills
• Build team motivation• Benefit from lessons learned• Use available resources
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Performance Objectives• Become familiar with other training
participants.• Begin identifying and working with your
jurisdictional group as a “team”.• Respond to the program goals and
agenda.
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Performance Objectives
• Identify your team’s needs and expectations for this training and how they can be met.
• Begin establishing ground rules for your team.
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Agenda – Day 1
• Introductions• What is SHOCAP?• The SHOCAP Team –
Roles & Responsibilities
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Agenda - Day 2
• The SHOCAP Team cont’d
• Customizing SHOCAP• Marketing your SHOCAP
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Agenda – Day 3
• Marketing your SHOCAP Cont’d.
• Evaluating your SHOCAP• Resource and Development
Planning• Wrap-Up
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Team Expectations
Discuss in teams:• What questions do you still
have about this training?• What are your team’s priority
needs or expectations?
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Facilitator Expectations• We’re here to help your teams• Time management to complete the
training• Rotate facilitator, recorder and reporter
roles in your teams• Be concise, stay on subject• Be kind and respectful
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•Parking Lot•Ground Rules
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Performance Objectives• Become familiar with other training
participants.• Begin identifying and working with your
jurisdictional group as a “team”.• Respond to the program goals and
agenda.
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Performance Objectives
• Identify your team’s needs and expectations for this training and how they can be met.
• Begin establishing ground rules for your team.
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What is SHOCAP?
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6% to 8% of male juveniles account for approximately 60% of
the serious crimes committed by juveniles
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Team Exercise1. Review the information on Appendix
pp. 62-682. Discuss:
– Challenges and successes working with habitual juvenile offenders in your community
– Impact of SHO’s on your community, the offenders and other youth
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Performance Objectives• Given different forms of media,
examine issues associated with juvenile crime and relate how it impacts society.
• Examine a SHOCAP concept and speculate on the benefits associated with its success.
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Performance Objectives• Given the typical outcome of
SHO’s, determine how SHOCAP can impact the offender’s future.
• Given the components of a SHOCAP, outline how it is similar to and how it differs from current community programs.
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What is SHOCAP? It is a comprehensive and
cooperative case management process that enables the juvenile justice system to focus informed additional attention on youth who repeatedly commit serious crimes.
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SHOCAP Focus• Case information• Avoiding duplication & gaps• Reintegration• Preventing recidivism• Individualized case management
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SHOCAP brings together:
• Law enforcement• Schools• Juvenile Corrections• Courts• Community PartnersTo utilize all available resources to enable
youth to become productive citizens.8
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SHOCAP Concept• Its foundation• Alternatives to incarceration• Community approach• Cooperation• Children can change
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Program Management
• Goals and Objectives• Memorandums of Understanding• Definition of SHO• Roles & Responsibilities of
Partners• Program Evaluation• Media Relations
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Program Management
• Committee Structure/Documentation
• Resource Development• Meetings
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Case Management• Assessing Resource Needs• Identifying/Linking to Needs• Data Collection and Analysis• Selection Criteria• JIIS Management
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Collaboration/Partnership
• Community Outreach• Knowledge of Existing Resources• Monitoring Capability• Community Oriented Policing
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Teams• Selection• Training• Development• Sustainability
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In your teams…• Compare these points to what
your community is doing now – similarities and differences.
• What challenges do you expect for your community?
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Benefits of SHOCAP
In your teams:• Develop a list of potential benefits
that SHOCAP might provide for:–Agencies–Community–Offenders and their families
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Performance Objectives• Given different forms of media,
examine issues associated with juvenile crime and relate how it impacts society.
• Examine a SHOCAP concept and speculate on the benefits associated with its success.
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Performance Objectives• Given the typical outcome of
SHO’s, determine how SHOCAP can impact the offender’s future.
• Given the components of a SHOCAP, outline how it is similar to and how it differs from current community programs.
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The SHOCAP Team
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Performance Objectives• Determine the roles and responsibilities
of the community team; • Conduct a community partnership
analysis and establish the combined community team’s assets;
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Performance Objectives• Given a case study, determine how
cross-agency cooperation can impact the effectiveness of SHO management;
• Facilitate the dynamics of the community partnership, according to the information in this module.
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Travis – Case StudyReview the Case Study:• Determine what your own agency
would have done, using only that information.
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Travis – A Case StudyReview the full case in the Appendix:• With your team, decide how your
response would change with the combined information.
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SHOCAP Partners• Law Enforcement• Courts• Prosecution• Juvenile Corrections• Social Services• Schools
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SHOCAPSHOCAP
Police
Community
School
Human
Services
Prosecution
Courts
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Phase I• In pairs:
– Introduce yourselves -- name, position and background
– Discuss your agency’s goals and philosophies as they apply to SHOCAP
– Identify at least three ways to improve cooperation between your agencies and other partners
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Phase II• In your entire team:
– Re-introduce yourselves -- name, position and background
– Discuss your agency’s goals and philosophies as they apply to SHOCAP
– Identify at least three additional ways to improve cooperation between your agencies and other partners
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Phase III• In your teams:
– Discuss your own agency’s goals and philosophies as they apply to SHOCAP
– Identify at least three ways to improve cooperation between your agency and other partners
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Preparing for a Meeting
•Purpose•Agenda•Logistics
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Role of the Facilitator• Agenda• Introductions• Be positive• Remain neutral• Keep the focus
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Role of Facilitator cont’d
• Encourage participation• Protect ideas• Do not evaluate• Work with a recorder
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Making Decisions• What are you going to decide?• Who will make the decision?• What criteria will you use?• Who is affected by your decision?• When must you make your decision?• What tool will you use?• What is your decision this time?
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Problem-Solving Process• Accurate description• Gather information• Describe - if things were going well• Brainstorm• Criteria and priority• Assessment• Pick the best and implement
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Memos of Understanding Identifies which agencies will be
involved and specifies that they will work in cooperation with the
members of the SHOCAP to coordinate and promote:
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Memos of Understanding• Communication• Information Sharing• Responses to public
safety• Rehabilitation
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Roles and Responsibilities
• In your functional groups, review the roles and responsibilities identified in the example:– Identify any responsibilities that may not
apply to your agency and any concerns– Add any new responsibilities that you feel
may apply (with an explanation)
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Roles and Responsibilities
• In your teams:– Each member should share suggestions on
his/her own agency’s roles and responsibilities for SHOCAP. Record these.
– Discuss responsibilities that are not addressed.– Discuss who will be involved from each agency
and any concerns about how agencies will work together.
– Begin to draft your MOU, including identifying the lead agency, and specific roles in the SHOCAP for team members.
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Lessons Learned• Don’t have one strong leader• Leadership in community is key to
success• MOU’s are essential• Bring partners in up front to be part
of initial decisions• Involve the community• SRO’s can be partners
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Remembered Benefits• Diminishes duplication of effort • Helps address limited staff and budget • Coordinated effort of case management
and service delivery• Better information = better decisions• Complete profiles for prosecution
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Performance Objectives• Determine the roles and
responsibilities of the community team;
• Conduct a community partnership analysis and establish the combined community teams assets;
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Performance Objectives• Given a case study, determine how
cross-agency cooperation can impact the effectiveness of SHO management;
• Facilitate through the dynamics of the community partnership, according to the information in this module.
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Customizing SHOCAP for
your Community
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Performance Objectives• Outline the goals, objectives and
guidelines for their SHOCAP;• Given examples and parameters of
the SHO, community partners will contour specifications that identify the SHO’s in their neighborhood;
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Performance Objectives• Given the roles and
responsibilities of the community participants, create an organizational structure that will reinforce the SHOCAP concept;
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Performance Objectives• Examine information sharing
practices and determine how to increase communication flow between community partners, while still remaining within legal parameters.
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Mission• Who are you?• What business are you in?• Who are your customers?• Who, inside and outside of the
organization, do you serve?• What do you provide your
customers?
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Mission statements are brief, general statements
of where the organization is going.
They should have a long duration.
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Sample Mission:The aim of the SHOCAP is to
enable juvenile-related professionals to use the
system more effectively to respond to serious juvenile
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Goals
• Few in number;• Critical outcomes;• Doable in one to two years;• General for creativity;• Have a target date;
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Goals• Consider:
>customer’s requirements,>organizations expectations, and
>needs of the partners.
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Sample Goal:To reduce serious juvenile crime by
10% over the next two years.
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Objectives• Specific• Measurable• Understandable• Accountability• Realistic• Timely
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Sample Objectives:• Establish a SHOCAP Steering
Committee that represents varied perspectives by 11/30/2002;
• Develop a local SHOCAP plan by 3/31/2003;
• Set up interagency communication systems that improve SHO monitoring by 6/30/2003.
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In Your Teams:• Draft a Mission statement for
your SHOCAP• Draft at least one Goal• Draft at least three
Objectives that will lead to that goal
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Organizational Structure• You all have a role• Your own or existing committee• Your agency’s role• Additional representative • Program Coordinator or Chair
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Chair/Program Coordinator
• Develop task force agendas and plan meetings
• Facilitate meetings• Act as a liaison
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All SHOCAP Members• Update the SHO files• Task forces to:
–Review collected information–Analyze near SHO/SHO profiles–Review case files
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Policy can address:• MOU’s• Methods of early identification• Proper placement of SHO• Prevent inappropriate pretrial
release• Design and implement Case
Management system
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Policy…• Data collection and dissemination • Sharing information• Individual SHO plans• Ensure detention • Supervision plan • Provide placement and aftercare• Community based services
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In Your Teams…• Outline an organizational
structure for your SHOCAP
• Describe roles and responsibilities
• Identify policies you may need to develop
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Who is the SHO in Your Community?
There is no hard and fast rule governing the SHO criteria. You have to build the SHOCAP based on the needs of your
community.
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Sample SHO Criteria
• Collier County, Florida• Davis County and Salt Lake County,
Utah• Howard County, Indiana• “Near SHO”
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In Your Teams• Consider the community
you live in and the needs of this community;
• Create SHO criteria based on these needs.
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SHO Profiles
• INDEPENDENTLY, read the case studies and decide if each youth meets your SHO criteria
• AS A TEAM, discuss your decisions and agree on which are SHOs
• Answer the questions at the end of the case studies
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Racial ProfilingRacial and ethnic profiling, real or imagined, strikes at the heart of any truly effective community policing strategy – public trust.
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Racial ProfilingThe targeting of people based on their race or ethnic background is
illegal profiling.
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IF:Most SHO’s belong to one
racial or ethnic group (disproportionate to your
community’s population)…
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Reconsider
your SHO definition and
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Disproportionate Minority ConfinementThe overrepresentation of minority youth in juvenile
detention and correctional facilities is the most visible
manifestation of this problem.
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Suggestions to reduce the likelihood or appearance of Racial Profiling or
disparate treatment• Have minority representation on your team• Include minority communities in the process early• Eliminate subjective criteria for SHOs• Use collective decision-making rather than single
decision makers• Work with local communities to determine fair
responses and positive interventions to change SHOs behaviors
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Sharing Information vs.
Confidentiality
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Group exercise:• Discuss information sharing
practices in your agencies• Compare it to legal allowances
(pp.37-44)• How can your community
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Team Reports• What information-sharing ideas might
be useful to other teams?
• What questions do you still have?
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Performance Objectives• Outline the goals, objectives and
guidelines for their SHOCAP;• Given examples and parameters of
the SHO, community partners will identify the SHO’s in their neighborhood;
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Performance Objectives• Given the roles and
responsibilities of the community participants, create an organizational structure that will reinforce the SHOCAP concept;
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Performance Objectives• Examine information sharing
practices and determine how to increase communication flow between community partners, while still remaining within legal parameters.
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Marketing Your
SHOCAP11
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Positive Change• Set the stage• Provide information• Discuss impacts• Analyze change• Reach agreement• Celebrate
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Performance Objectives
• Using the guidelines presented in this module, develop strategies to promote internal cooperation and buy-in
• Using ideas from successful SHOCAP communities, develop strategies for marketing your SHOCAP to the community.
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In your functional teams:• Identify who is affected by this
change.• Identify potential benefits for
each group.• List things you can do to assist
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SHOCAP Stakeholders• Law Enforcement• Courts – judge, PD, probation• Prosecution• Juvenile corrections & detention• Social Services & CBO’s• Schools• Others in the community
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Marketing Strategies• Community forums• Engaging public officials and
community leaders • Working with media representatives • Newsletter• Making presentations
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In Your Teams:• Begin identifying the external
“target” groups you want to reach;
• Identify the message(s) you want to send to each group,
and the best strategies to reach them.
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In your teams
Create a brief “commercial” for your SHOCAP project
• Base it what will appeal to the community or group you are targeting
• It can take the form of a print advertisement, a TV skit, a radio ad, etc.
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Performance Objectives
• Used the guidelines presented in this module to develop strategies to promote internal cooperation and buy-in.
• Used ideas from successful SHOCAP communities to develop strategies for marketing SHOCAP to the community.
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Evaluating Your
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Your vision:What will be happening in your
community that will be a result ofyour SHOCAP efforts in:
• 6 months• 1 year• 2 years
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Performance Objective• Using the guidelines presented in
this module, develop strategies to evaluate the SHOCAP plan and program.
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BenchmarksMeasurable indicators of what
you’ve accomplished
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In your teams:Agree on a set of realistic Benchmarks for
your SHOCAP development process for:
• 6 months• 1 year• 2 years
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In your teams:• Identify evaluation
methods you will use to measure your progress on the benchmarks
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Red Flags• A youth falls through the cracks of the
system• One agency stops participating in
information sharing• An important team member leaves• SHO’s are predominantly from one
racial or ethnic group
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In your teams• Agree on “red flags” you’ll
keep an eye out for to be sure the process is moving forward
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Performance Objective• Using the guidelines presented in
this module, develop strategies to evaluate the SHOCAP plan and program.
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Resource and Development
Planning
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Performance Objective• Given a Resource List, identify
local and national resources they will need to complete their implementation plans, and determine how to locate and access them.
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National Resource List• Office of Juvenile Justice and Delinquency
Prevention• International Association of Chiefs of Police• Commonwealth of Virginia Dept. of Criminal
Justice Services• Grant County (Indiana) Community
Corrections
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In your teams:• Brainstorm local resources you might
use• Record them on chart paper and post
them on the wall near your table• When all the teams are finished, you’ll
go around to each other team’s chart and pick up ideas that might work for your own community.
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Performance Objective• Given a Resource List, identified
local and national resources they will need to complete their implementation plans, and determined how to locate and access them.
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Next Steps and Training
Evaluation
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Performance Objectives• Identify first steps they will take
upon returning to their own communities.
• In writing, provide feedback on the training program regarding its content, methods, usefulness and completeness.
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In your teams:• Identify the things that need to be done
and write each one one on an index card
• As a team, lay out and organize the cards the way your team sees best (e.g. by type, by who’s responsible, in chronological order)
• You should end up with some next steps and team member assignments
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Thank you for your participation and
feedback!
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