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Fall 2008, Vol. 5 Issue 3

Your donations go right to work.SM

GOODNEWSGoodwill of Delaware & DE County, Inc.

President’s Message . . . . . . .2

Kirkwood Job Fair . . . . . . . . . .3

“Can-Do” Spirit . . . . . . . . . . . . .3

Communications TechnologyGraduation . . . . . . . . . . . . . . .3

Promotions . . . . . . . . . . . . . . .4

Just Smile . . . . . . . . . . . . . . . .4

Comcast Honors Goodwill . . .4

Goodwill Advocates UrgeCongress to Invest in theAmerican Worker . . . . . . . . . .5

Goodwill celebratesKirkwood Grand Re-OpeningGoodwill of Delaware and Delaware County celebrated the Grand Re-Opening ofour Kirkwood Highway Store on Thursday, July 31st. The New Castle CountyChamber of Commerce Ambassadors were in attendance and Karl Kalbacher,NCC Director of Redevelopment, presented Goodwill President and CEO Ted VanName with a tribute from County Executive Chris Coons.

The popular Kirkwood Highway Goodwill Store had been closed since the end ofMay for renovations. Updates include, among other things, a new floor, newlighting, new layout, fixtures and fresh paint. Kirkwood customers were delightedwith the new look – along with the lower prices - and ready to shop.

The remodeling of the Kirkwood store comes a little less than a year after theopening of one of Goodwill’s newest stores in Bridgeville, Sussex County. A designtemplate for the remodel of existing Goodwill stores throughout the Delaware andDelaware County region, the fresh layout, lighting, colors and visual elementsprovide a new perspective on the pre-owned retail market.

“Our new and renovated stores are designed with the customer in mind.” said TinaDaniels, Goodwill Director of Marketing, “They are bright, spacious – and give thecustomer a sense of familiarity and consistency from store to store. Basically, wewant everyone who walks through the doors to have an overwhelmingly positiveexperience.”

Remodeling plans for other Goodwill stores are in the works – beginning with theClaymont location on Philadelphia Pike.

This premier, family-friendly eventwill feature a day filled with livemusic from a host of local bandsincluding Ange&Ris, LoveSeed Mama Jump, PlasticParts and The Gritzz. Pleasejoin us and support our efforts toimprove the quality of life for somany people in our community byempowering them to thrivethrough the power of work.

www.goodwillLIVE.com

Sat. October 25th1-8 p.m. at the TubmanGarrett Riverfront Park

Front: Julie Fitzsimmons, Bridget Denara, Ted Van Name, Merrily SchiavoneBack: Edd Connor, Teresa DeVries, Karl Kalbacher, Amy Eschenbrenner,

LaBarre Everette

INSIDE THIS ISSUE

CORPORATE OFFICESTThhee GGooooddwwiillll CCeenntteerr300 East Lea BoulevardWilmington, DE 19802(302) 761-4640

KKeenntt CCoouunnttyy OOffffiiccee1678 South Governors AvenueDover, DE 19904Career Services (302) 741-0456Janitorial Services (302) 741-2083

SSuusssseexx CCoouunnttyy OOffffiicceeStore and Donation CenterRoute 13, Bridgeville(302)377-8561

RETAIL LOCATIONSBBeeaarr,, DDEEFox Run Shopping Center334 Fox Hunt Drive(302) 834-6780

BBrriiddggeevviillllee,, DDEERoute 1318178 Sussex Highway(302) 337-8561

BBooootthhwwyynn,, PPAAWillowbrook Shopping Center3294 Chichester Avenue(610) 494-8412

CChhaaddddss FFoorrdd,, PPAARoute 202 North(610) 558-3722

CCllaayymmoonntt,, DDEE2701 Philadelphia Pike(302) 798-9047

DDoovveerr,, DDEEGateway West Shopping CenterRt. 8 and Saulsbury Road(302) 678-4602Rodney Village Shopping CenterRt. 13 South(302) 674-9071

HHoollmmeess,, PPAAMacDade Plaza Shopping Center2137 MacDade Boulevard(610) 586-6360

MMiiddddlleettoowwnn,, DDEEMiddletown Square Shopping Center801 North Broad Street(302) 376-6258

MMiillllssbboorroo,, DDEERoute 113339 E. Dupont HighwayMid-Sussex Shopping Center(302) 934-9146

NNeewwaarrkk,, DDEE311 Newark Shopping Center(302) 453-1430

SSwwaarrtthhmmoorree,, PPAASwarthmorewood Shopping Center752 South Chester Road(610) 543-4399

WWiillmmiinnggttoonn,, DDEE Gordy Plaza Shopping Center 4317 Kirkwood Highway(302) 993-0413

OUTLET STORECOMPUTER RECYCLING CENTERCAR AUCTIONWWiillmmiinnggttoonn,, DDEEThe Goodwill Center300 East Lea Boulevard(302) 504-1723

ATTENDED DONATION CENTERHHoocckkeessssiinn,, DDEEWachovia Bank7270 Lancaster Pike

LOCATIONS

Edward F. Connor, Jr. , Board ChairTed Van Name, President/CEO

Hello all:

As we begin our planning for 2009, I can’t help but think “wherehas the time gone?” It seems that we were just catching ourbreath from the end of the year donation surge and dealing withthis challenging economy and here it is fall.

Two weeks ago we had a day-long retreat to identify the 2009Corporate Goals while integrating them with our Strategic Goals.Participants were the Goodwill Leadership Team, Board members,Edd Connor, Sarah DiLuzio and Chris Quintenila and facilitator, RobCook. Jack Markell, Gubernatorial Candidate for Delaware, and Dr.Ira Wolfe, author of The Perfect Storm 2.0, spoke to us of the state

and regional trends for business, workforce, economy and service needs. Frank and opendiscussions transpired as the day wore on and consensus was achieved by the close for our

2009 Corporate Goals.

The 2009 Goal Categories for Goodwill are:

Mission Services Safety and the Environment

Marketing Goodwill Financial Management

Performance Excellence Employee Development

Retail Management

Each year we also select a Corporate Initiative. This is something that we recognize asimportant to serving our mission but not at a point that we can make it a goal due to ourknowledge of the subject. This year’s Corporate Initiative is Family Strengthening: Goodwillrecognizes that in order to be successful in advancing our Mission we must provideeducation and support services to strengthen families. Strategies: Implement Educationand Scholarship Programs, provide financial education and assistance, enhance ourbenefit programs and connect with community resources.

As someone once said “A goal without a plan is just a wish.” Our task now is to assign plansand measurements to each of these goals and present them to the Board of Directors forapproval in September.

Take care and be safe

Respectfully,

Ted Van Name

Ted Van NamePresident/CEO

President’s Message ...

2 GOODNEWS Spring 2008

3

Customers of Goodwill storesthroughout Delaware and DelawareCounty showed their generosity bycontributing over $9,500 to feed thehungry during Goodwill’s Spring “Can-Do” drive during May. Customers inall fourteen stores were asked todonate a dollar with each purchase,earning them a heartfelt thank you

….and their name on a paper “can” –displayed in a prominent spot in the store.

Along with dollars, many customersalso donated non-perishable fooditems including pasta, canned goods,dried milk…and more to the GoodwillFood Closet.

“We’ve really been hit hard withrequests for food this year,” saidRegina Jones, Director of CareerDevelopment Services. “We are sograteful to our customers forresponding to our call. Because oftheir generosity, families who arereally hurting will rest a little easierknowing they won’t go hungry.”

Goodwill of Delaware & Delaware County Graduates First Communications Technology ClassGoodwill of Delaware and Delaware County celebrated thegraduation of our inaugural Communications TechnologyTraining class on June 12th. The graduates, TaeseanWeathers, Jaquell Sudler and Kevin Fitzgerald, all studentsat Chester YouthBuild in Chester, PA, were presented withnational certifications incopper wiring, fiber-opticsand smart home electronicinstallation.

Goodwill of Delaware andDelaware County - the firstGoodwill to offer thisportable, low-voltage,technology-based training,launched the newC o m m u n i c a t i o n sTechnology TrainingProgram earlier this yearthanks, in part, to a grantfrom The WelfareFoundation, Inc.

The mission of Goodwill is to improve the quality of life forpeople with barriers to employment through vocationalservices and job opportunities. Chester YouthBuild offerseconomically and socially vulnerable young adults theopportunity to become self-sufficient, responsible,contributing members of the community by providing theopportunity to develop academic, trade, leadership andemployment search skills. As such, Goodwill’s newCommunications Training program was a perfect fit.

“This was a terrific opportunity for Goodwill and ChesterYouthBuild to join forces for a common cause,” said courseinstructor and Senior Goodwill Career DevelopmentSpecialist Rich Peyton. “Since the program is portable, wewere able to actually bring everything we needed – manuals,instruction materials, etc to them. The students reallyworked hard – and now they can continue on their way with

nationally-recognized certifications in-hand.”

The Goodwill Communications Technology Training Programemploys a unique, hands-on approach to training throughthe use of a project-based learning environment. Studentslearn industry-demanded skills in the areas of Copper

Cabling, Fiber OpticCabling and HomeE n t e r t a i n m e n tthrough the use oftelecommunicationmanuals andsimulated workstations. Training labsare portable andclasses can be taughtin a variety ofenvironments.

“We are excited by theopportunity to offersuch high-calibertechnical training to

clients throughout Delaware and Delaware County,” saidColleen Morrone, Goodwill Chief Mission Officer. “This reallyexpands our capabilities and allows us to serve the needs ofeven more people by providing quality technical training toconsumers; and qualified, skilled job candidates to localbusinesses.”

The low-voltage electric background taught inCommunications Technology programs are highly sought-after by telephone system wiring, computer/data wiring,satellite communications and cable TV companies – as wellas contractors who work with those technologies andelectricians interested in expanding their businessesopportunities. The U.S. Department of Labor has identifiedelectricians as an in-demand occupation with higher thanaverage growth rates through 2012.

Rich Peyton, Communications Instructor, proudly stands with thefirst Communications Technology Training class

Goodwill Customers’ “Can-Do” Spirit Feeds the Hungry

4 GOOD NEWS Spring 2008

Goodwill Promotes Sherman and Kee

Comcast formallyrecognized Goodwillof Delaware andDelaware County, Inc.for demonstratingc o n s i s t e n tleadership in thecommunity bypresenting theorganization withthe celebratedComcast Cares in

the Community Award at BlueRocks Stadium in August.

Comcast Vice President of Government andCommunity Affairs Bo Sanders presented thisdistinguished award to Goodwill President andCEO Ted Van Name just prior to the start of theBlue Rocks game against the Myrtle BeachPelicans. Lucky Goodwill employee Jevon Younghad the honor of throwing out the first pitch whileGoodwill staff, friends and family memberscheered him on from the stands.

“Thanks so much to Comcast for thisrecognition,” remarked Van Name. “I appreciatethis opportunity to represent Goodwill – andfurther our mission to help people in need.”

“What a great night!” commented Tina Daniels,Director of Marketing. “We’re so honored toreceive this award…and with this enthusiasticcrowd, you couldn’t ask for a better venue tospread the word about Goodwill!”

Goodwill of Delaware & Delaware County, Inc. announces thepromotion of Marshall Sherman, CPCU, from Director of LossPrevention & Safety to Vice President of Facilities and RiskManagement. Sherman, who has over 25 years of safetymanagement experience, will manage Operations,Transportation, Bale and Car Auctions – in addition to Safetyand Facilities. Sherman joined the Goodwill of Delaware andDelaware County team in 2006.

Karen Kee, formerly Associate Vice President of Sales andOperations, has been promoted to Vice President of Sales.Kee, who has over 14 years of retail management experience,oversees 14 retail stores and Goodwill’s on-line auction site.Kee has been a member of the Goodwill of Delaware andDelaware County team since 1995.

Marshall Sherman, Vice President of Facilities and Risk Management

Karen Kee,Vice President of Sales

On August 29th, Goodwill of Delaware and Delaware Countycelebrated the graduation of the 27th ShopRite cashier trainingclass. During the ceremony, graduate speaker Rashidah Roanerecited the following motivational poem titled “Just smile”.

What a bad day I’m having and I just got to work .... just smile.

I get to the store and signed onto my register and my firstcustermer is a jerk... oh my... just smile.

“Hello, thank you for choosing ShopRite, Do you have a pricePlus Card, any coupons or rain checks?”... just smile.

Of course, 15 coupons, 2 rain checks and an order totaling$250; and this one here wrote a bad check... just smile.

My manager and I noticed the card said one thing and the checksaid something else andtogether we turned to thecustomer and just smiled.

“Mamm, do you have anotherfrom of payment? We areunable to process your check”,just smile.

Oh boy, let me tell you she laidme out till I felt my body tingle.I counted out her change.“Thank you for shopping atShopRite, have a great day,come again”. Oh, guess what,I made it through by justsmiling.

Goodwill Honored Just Smile

xxxxx

Rashidah RoaneShopRite Cashier Training graduate,August 2006

Spring 2008 GOODNEWS 5

More than 50 representatives fromGoodwill Industries®, including Goodwillof Delaware and Delaware County,gathered on Capitol Hill on June 25th, tourge Congress to make real investmentsin the American workforce throughfederal job trainingprograms.

“For the first time in the pastseveral years,unemployment rates havebegun to rise and more than7.6 million Americans areunemployed,” says Ted VanName, President and CEO ofGoodwill of Delaware andDelaware County. “InDelaware alone we’ve seenan 11% jump inunemployment betweenApril of 2007 and April of2008. Job trainingprograms, like those offeredby Goodwill of Delaware andDelaware County, arehelping people who areaffected by the economic slowdown.Now is not the time to cut funding for ourmost valuable economic resource — theAmerican worker.”

Goodwill will offered recommendationsto Congress on several important piecesof legislation, including:

Javits-Wagner-O’Day (JWOD)Act/AbilityOne Program:Through more than 600 nonprofitagencies, the AbilityOne programcreates employment opportunities forsome 45,000 people who are blind orhave severe disabilities. These workersprovide a broad range of commercialservices to the federal government,

such as document management, foodservice and janitorial services. Goodwillbelieves Congress should increaseemployment opportunities and choice ofemployment settings within theAbilityOne program; promote, encourage

and develop procurement opportunitiesthat lead to the creation of more jobs;and ensure compliance and integritywithin the program.

Electronics Recycling:Goodwill Industries Internationalstrongly supports safeguards forenvironmentally sound disposalpractices, as well as the development ofnational solutions such as productrecovery requirements for electronicmanufacturers and tax incentives forbusinesses and individuals that recycle.Goodwill supports the enactment oflegislation that would create a nationalframework to address the increasingvolumes of electronic product scrap and

end-of-life technologies such as TVs andcomputers. Goodwill supportslegislation that recognizes that nonprofitorganizations collecting electronicgoods are acting for the benefit of thecommunity and should not bear the

financial burden of disposal. In2007, Goodwill of Delaware andDelaware County recycled over8.9 million pounds of material -including electronic goods.

Second Chance Act:Now that the Second Chance Acthas been signed into law,Goodwill is urging Congress tofund the act in the FY 2009federal budget so thatorganizations like Goodwill canbetter help communities meetthe needs of formerlyincarcerated people by providingcomprehensive and coordinatedservices to help reintegrate ex-offenders into society.

Workforce Investment Act:Goodwill Industries Internationalsupports increased funding for theWorkforce Investment Act (WIA) in the FY2009 budget to meet the skillsdevelopment needs of job seekers,workers and employers. Separatefunding streams for youth, adult anddislocated worker programs should bemaintained to ensure these populationsare adequately served. Goodwill alsourges Congress to make WIAreauthorization a priority this year.

Green Jobs Act:Goodwill urges Congress to fund theGreen Jobs Act. Training for green jobsis an essential investment in a skilledAmerican workforce.

Goodwill Advocates Urge Congress toInvest in the American Worker

Kirkwood Store Job FairGoodwill of Delaware and Delaware County, Inc., one ofDelaware’s top 100 employers, hosted a job fair from 9:00 amto 3:00 pm on Monday, July 14th at their Kirkwood Highway,Wilmington location. Over 140 applications were taken for

open positions including branch managers, assistantmanagers, production associates, back room supervisors andcustomer service associates. To date, this is one of the mostwell-attended job fairs in Goodwill history.

Jim Gibbons, CEO or Goodwill International, speaking toCongressman Walter Jones of North Carolina.

Goodwill of Delaware andDelaware County, Inc.300 East Lea Blvd.Wilmington, DE 19802-2354

Board OfficersEdward F. Connor, Jr.Board ChairChair, Sales & OperationsCommitteeEmory Hill Real EstateServices, Inc.

Sarah E. DiLuzio1st Vice ChairChair, Human ServicesCommitteePotter, Anderson& Corroon, LLP

William J. Foley, IIIBoard TreasurerChair, Finance CommitteeWSFS Bank

Sandra C. MassaBoard SecretaryPNC Bank

Ted Van NameEx-OfficioPresident/CEO

Goodwill of Delaware &Delaware County, Inc.

Board of DirectorsThomas W. BlackFinancial Services –Retired

Shannon DeLuciaDelaware Park

Timothy DishongCreative Image Associates

Joseph F. FitzgeraldFitzgerald Consulting, Inc.

Julie FitzsimmonsCommerce Bank

Aaron GlazarAction UnlimitedResources, Inc.

John HarveyHarvey, Hanna& Associates

Larry D. HendersonIndependentResources, Inc.

Molly A. LewisStock Trader

Michele MarshallDuPont

Todd MoranM. Davis & Sons, Inc.

Paul J. PomeroyAloysius Butler & Clark

Chris A. QuintanillaYouth EmpowermentServices

Michael R. WalshPettinaro ConstructionCo., Inc.

Eric ZeeRadnor Benefits Group, Inc.

Goodwill MissionThe Mission of Goodwill of Delaware andDelaware County, Inc. is to improve thequality of life for people with barriers toemployment through vocational services

and work opportunities.

Goodwill of Delaware & Delaware County, Inc., is a non-profit, 501 ©(3) organization.

NONPROFIT ORG.U.S. POSTAGE

PAIDWILMINGTON, DEPERMIT NO. 382

2008 - 2009 Board of Directors

Summer 2008, Vol. 5 Issue 2


GOODNEWSGoodwill of Delaware & DE County, Inc.

INSIDE THIS ISSUE

President’s Message . . . . . . .2-3

2008 Annual Luncheon . . .1 & 4

Active Adult Expo . . . . . . . . . . .5

Board Member updates . . . . .5

Communications Technologyupdate . . . . . . . . . . . . . . . . . . .5

Sussex Grand Opening . . . . . . .6

Local recording artists chooseGoodwill . . . . . . . . . . . . . . . . . .6

Harlan goes “Green” . . . . . . . .7

Goodwill Price drop . . . . . . . . .7 Goodwill Honors Award-Winner at2008 Annual Awards LuncheonGoodwill of Delaware and Delaware County, Inc. and nearly 500 guests, honoreda number of organizations and individuals during the Annual Goodwill AwardsLuncheon on April 25th at The Chase Center on the Riverfront in Wilmington.

This year’s Luncheon Chair, Connie Bond Stuart, President of PNC Bank, Delaware,joined Master of Ceremonies Kevin Reilly, former Philadelphia Eagle, to recognizea number of remarkable individuals who are extraordinary examples of theGoodwill mission in action– including Darnell Huff, Senator William V. Roth, Jr.Achievement Award Winner; Lawanda Lucas, Personal Achievement Award Winnerand Gerald Kane, Graduate of the Year. Their inspiring stories of courage, hopeand perseverance in the face of overwhelming odds, are testament to the enduringpower of work…and the human spirit.

In addition, Goodwill also recognized the outstanding individuals andorganizations who, through their support and commitment, have played an integralrole in moving the Goodwill mission forward. This year’s honorees includedAdvocate of the Year, U.S. Senator Tom Carper; Volunteer of the Year, Alice Smith-Coleman; Employee of the Year, Barbara Maddams; Business Partner of the Year,the Delaware Solid Waste Authority; Community Partner of the Year, J.P. MorganChase and Employer of the Year, the State of Delaware, Division of ProfessionalRegulation.

For 87 years, the mission of Goodwill of Delaware and Delaware County, Inc. hasbeen to improve the quality of life for individuals with barriers to employmentthrough vocational services and work opportunities. The Goodwill Annual AwardsLuncheon, Goodwill’s only fundraiser of the year, plays a vital role in raisingawareness and funds to support Goodwill’s job training and placement programs,which improve the lives of individuals and families throughout Delaware andDelaware County.

Renovations at the KirkwoodHighway store began on June 2nd.Although the store is closed, thedonation area will remain openwith new hours (see below).Renovations will include, but arenot limited to, a new floor, newlighting, new layout and freshpaint and should take 6-8 weeks.Look for our Grand Re-openingsometime in July!

We apologize for anyinconvenience. Duringrenovations, please visit one ofour other 13 retail locations.

Kirkwood Donation Hours:Monday - Saturday 9 a.m. - 5 p.m.Sunday Noon - 4 p.m.

Kirkwood HighwayRenovations

Jack Varsalona, President of Wilmington University, presented Employee of theYear Barbara Maddams with a full Scholarship to Wilmington University.


















LOCATIONS

Doug Cornforth, Board ChairTed Van Name, President/CEO

Celebrate!A record number of people celebrated the accomplishments ofGoodwill’s graduates, employees, advocates and contributors atThe Goodwill Awards Luncheon on April 25th. Connie Bond Stuart,Luncheon Chair and President, PNC Bank Delaware, kicked-off theevent by recognizing how the Power of Work transforms livesthanks to the everyday hard work of Goodwill’s staff andvolunteers. Ms. Stuart also thanked the Luncheon Committee (seepage 4 for complete listing) for their hard work in exceeding itsgoals and for providing funds for Goodwill’s programs. TheReverend Maurice L. Butler, Pastor of Elizabeth African Methodist

Episcopal Church, gave the invocation to the throng and lunch was begun.

FACT: The 2008 Awards Luncheon sold 556 seats, 468 in attendance and raised $94,395in revenues of which $60,000 will fund Goodwill programs.

Kevin Reilly, Master of Ceremonies, gave a rousing welcome and introduced the electedofficials before turning the podium over to Jack Markell, Treasurer, State of Delaware, whothanked Goodwill for its work in providing a “hand up” to so many people. Next, DougCornforth, Goodwill’s Board Chair spoke of the amazing “Power of Work” our 500+associates bring everyday to their job, whether it is sorting clothing, providing janitorialservices or teaching and counseling consumers in our programs. He went on to say thatthe excess funds generated through Goodwill’s businesses go directly to Goodwill’s missionof improving people’s lives by giving a hand up and not a hand out.

FACT: In 2007 Goodwill provided over 4,600 services to people that resulted in jobs forover 800 people.

Every year the task of selecting the award winners is more and more daunting consideringthat the pool from which we choose is constantly growing. To only recognize 3 or 4individuals is a supreme tribute to them. This, however, in no way diminishes theaccomplishments and successes of our many consumers, graduates and team members.

It is my pleasure to present the 2008 Goodwill Award Winners….I had the honor of introducing our first honoree, The Honorable Senator Tom Carper,Advocate of the Year. Senator Carper, a Goodwill donor for many years frequently takestime to visit Goodwill Stores and Career Training facilities throughout the state. The Senator,a steadfast advocate of the “Power of Work” has even referred people to Goodwill for a“hand up” through Goodwill training and job placement programs. Please see page 3 forthe Senator’s letter thanking Goodwill for its work.

Rich Von Stetton, Senior Manager, accepted the Business Partner of the Year award forthe Delaware Solid Waste Authority. In addition to having recycling centers at twoGoodwill sites, the DSWA and Goodwill have partnered numerous times to assist thecitizens of Delaware in recycling from electronics to household goods.

FACT: In 2007, Goodwill recycled 8,956,684 lbs of material including electronic goods,bale, shoes, books and scrap metal



2 GOODNEWS Spring 2008


Corporate Goals & Results

The Community Partner Award was given to J.P. Morgan Chase. A Goodwill partner since 2002, J.P. Morgan Chase has fundedGoodwill Food Service Training, ShopRite Cashier Training,Member for Life and The Job Resource Center at Goodwill’sheadquarters. Marge Verduchi and Daryl Graham of J.P. MorganChase also provide financial literacy training for Goodwillconsumers and employees. Accepting the award this year wasKevin Schuck, President of Chase Bank, USA for J.P. Morgan Chase.

FACT: Goodwill’s partnership with the Kenny Family ShopRites ofDelaware and Wakefern Foods has provided customer serviceand cashier training that resulted inover 100 people being hired byShopRite.

The Employer of the Year Award isgiven to the business or organizationwhich has encouraged fullintegration of people with disabilitiesinto their workforce and the socialactivities of their company. Thisyear’s winner, The State ofDelaware Division of ProfessionalRegulation (DPR) hired 7 Goodwillemployees to fulfill their mission to“ensure the protection of thehealth, safetyand welfare of the citizens of our state.”

Harriet Windsor, Delaware’sSecretary of State and JamesCollins, Director of DPR, acceptedthis award.

FACT: Goodwill Staffing Servicesfor temporary and long term jobplacements, provided 15,3279hours of jobs in 2007.

The Volunteer of the YearAward, named after Goodwill ofDelaware’s founder, the Reverend John H. Beauchamp, isgiven to the individual who dedicates his/her time, energy andtalent to help Goodwill achieve its mission. This year’s winner,Alice Smith- Coleman, served 4 terms (twelve years) onGoodwill’s Board of Directors. She chaired the Human ServicesCommittee for most of that time, served as 2nd Vice Chair andwas a staunch supporter of the Awards Luncheon as a memberof the Awards Committee. Mrs. Coleman’s strong will to overcomeher own barriers has instilled in her an undying passion to helpothers. She is the eternal advocate for people challenged withdisabilities and her efforts go hand in hand with the heart of theGoodwill Mission. Alice Smith-Coleman proudly accepted theaward.

The Personal Achievement Award is given to a consumer whohas overcome barriers in life to achieve personal goals for successin the workplace and daily life. Lawanda Lucas, recipient of thisyear’s Personal Achievement Award, was born with a learningdisability which prevents her from performing complex tasks.

After years of struggling to hold a job, Lawanda was referred toGoodwill where she was able to learn and retain basic janitorialassignments. After completing the program in June 2003,Lawanda was hired by Goodwill in the Gateway Store in Dover –where she remains to this day.

The Senator William Roth, Jr. Achievement Award, presented inhonor of Delaware’s late great Senator who advanced the rightsof people with disabilities, is given to an employee who hasdemonstrated that integrated, sheltered employment promotesself-esteem and good job performance. Suffering from mentalretardation and adjustment disorder, award-recipient Darnell

Huff, has faced many challenges. In 1992,Darnell enrolled in Goodwill’sRetail Skills Training Program.After successfully completing histraining Darnell was hired as aretail clerk in the Goodwill store inNew Castle. Now, after 16 years,Darnell is still employed at Goodwill– as a production associate at theFox Run store in Bear.

The Graduate of the Year Award isgiven to a consumer who transitionsfrom a Goodwill training program tosuccessful employment outsideGoodwill. In 2006, after strugglingfor years with a visual disability,unsteady housing and legal troubles,Gerald Kane, this year’s awardwinner, enrolled in Goodwill’sShopRite Training Program. Upongraduation from the program, Geraldwas hired by ShopRite as a cashier -and was subsequently promoted to amaintenance position. Today, Geraldis still working at ShopRite.

The Employee of the Year Awardrecognizes an individual who exceedsexpectations in supporting theGoodwill mission. Over her 17+ year

career, award recipient Barbara Maddams, has touched the livesof many Goodwill team members. Her current position isEmployee Benefits Manager at The Goodwill Center.

My sincere congratulations to all of our award winners and to allGoodwill team members, Colleen McCardle, Julie Burns, TinaDaniels and Arline Docherty, whose work every day makes thisglorious mission possible.

Thank you,


Event SponsorsBank of America

PNC BankWilmington University

Platinum Sponsors Radnor Benefits Group,

Saul Ewing LLP, Coventry Health Care of Delaware,

Richards Layton & Finger

SponsorsM. Barry Schultz & Co.,

Nason Construction, Pettinaro Construction Co.,Potter Anderson & Corroon LLP, Today Media Inc. / Delaware Today,

Wilmington Trust, WSFS

Goodwill www.goodwillde.org Your donations go right to work.

Connie Bond StuartChair, 2008 Goodwill Annual Awards LuncheonPresident, PNC Bank, Delaware

Mike BerardiCo-Chair, 2008 Goodwill AnnualAwards LuncheonPresident, Nason Construction

Congratulationsto the 2008 Goodwill Annual Award winners!

Thank youto the 2008 Goodwill Annual Award committee members

Thank youto all of our sponsors and awards luncheon attendees for your continued support.

Alice ColemanVolunteer of the year

Lawanda LucasPersonal Achievement Award

Darnell HuffSen. William V. Roth Jr.Achievement Award

Barbara MaddamsEmployee of the Year

Gerald KaneGraduate of the year

Connie Bond StuartLuncheon ChairPNC Bank

Mike BerardiLuncheon Co-ChairNason Construction

April D. BirminghamBank of America

Susan BookerSt. Paul’s School

Bruce ColbournPNC Bank

Douglas CornforthWilmington Trust Co.

Vickie FenderWilmington Trust

Simone GeorgeWilmington University

Christine KetchamClear Channel Radio

Richard LaPentaInsurance and Financial Services

Robert MartinelliToday Media, Inc.

Sandy MassaPNC Bank

Bob OlderCreative Travel, Inc.

Claire & Jim PratznerRemax Associates

Priscilla RakestrawBreast Cancer Coalition

Kevin ReillyReilly Productions

Bo SandersComcast

Laird StablerLaird Stabler & Associates LLC

Wendie StablerSaul Ewing LLP

Dave TiberiTNT Video, Multimedia & Television Productions

Ted Van NameGoodwill of Delaware & DelawareCounty, Inc.

Jack VarsalonaWilmington University

Enid Wallace-SimmsDelmarva Power


Goodwill of Delaware and DelawareCounty, Inc. and co-sponsor AARPhosted an Active Adult Job & VolunteerExpo for adults age 55+ on May 14th atThe Goodwill Center in Wilmington.Local businesses and organizationsincluding Comcast, WSFS Bank, theDelaware Department of Labor were onhand to talk “face-to-face” about

opportunities for mature workers.

In addition to getting some good “facetime” with prospective employers andvolunteer groups, mature job andopportunity-seekers were able to takeadvantage of free workshops onresume-writing and interviewtechniques. For HR professionals, AARP

hosted an Automatic 401(k) workshop. Another Active Adult Job & VolunteerExpo is slated for November. For moreinformation or to register your businessor organization, contact: Colleen McCardle, Events [email protected]

Goodwill of Delaware & Delaware County and AARPTeam Up for Active Adult Job & Volunteer Expo

Goodwill of Delaware & Delaware County, Inc. Elects new Board Officers

We are in the final stretch of theinaugural Communications TechnologyClass and are working with the FiberOptics. Students took their Fiber Opticsfinal on May 30th. We currently havefour students who are expected toreceive their certifications andcertificates of completion on June 12th

at a time determined by ChesterYouthbuild. We have established avery positive relationship with theChester Youthbuild and look forward tolook forward to continuing theCommunications Technology Trainingprogram as we move on to the nextcycle and group of consumers.

Communications Technology Training Program Update

Board Chair - Edward F. Connor, Jr., Real Estate Broker,Emory Hill Real Estate Services, Inc.

1st Vice Chair - Sarah E. DiLuzio, Associate Attorney, PotterAnderson & Corroon, LLP

Treasurer - William J. Foley, III, Vice President, MiddleMarket Banking, WSFS Bank

Secretary - Sandra C. Massa, Vice President, BusinessBanking, PNC Bank

Goodwill of Delaware & Delaware County, Inc.has appointed Paul J. Pomeroy, Director ofMarketing for Aloysius Butler & Clark inWilmington, to serve on its Board of Directors.

With a B.S. in Business Administration fromGeorgetown University and a Masters ofPublic Administration from The GeorgeWashington University School of Businessand Public Management, Pomeroy’sprofessional expertise centers on creatingand managing comprehensive marketingcampaigns, market forecasting andmanagement, branding and creative conceptdevelopment.

Pomeroy, a Newark resident where he liveswith his wife and two children, is an activemember of the Newark City Council. Hispresent and past board affiliations include:Delaware League of Local Governments;Delaware State Chamber ofCommerce/Legislative Policy Committee;New Castle County Chamber of Commerce;Greater Newark Network; Delaware SmallBusiness Alliance Superstars Committee;American Marketing Association; NewarkSymphony Society; Rotary International;Meals on Wheels and Success Won’t Wait.As a member of the Goodwill Board, Pomeroywill serve on the Marketing Committee.

Paul Pomeroy Appointed to Goodwill Board

Paul PomeroyMarketing Director,Aloysius Butler & Clark


Grand Opening of Sussex County Training Center

Goodwill of Delaware and DelawareCounty’s Boothwyn Store onChichester Road was the spot chosenby Angela Sheik and Larisa Forest,better known as local contemporaryrecording artists “Ange&Ris”, as thelocation for a photoshoot for anupcoming issue of Spark Magazine.The article will promote Ange&Ris’SongSisters Music Festival in August,to benefit the Delaware CountyPregnancy Center in Brookhaven, PA.

“Goodwill is our favorite store,” saidForest, “and we both thought it wouldbe a great place to do the shoot!”

“This store isn’t just Goodwill…addedSheik…this store is BESTwill!”

Working together since 2003, AngelaSheik and Larisa Forest are two localmusicians who didn't listen to muchpopular music growing up. However,their sheltered beginnings havehelped them to discover their ownunique sound; creative and beautifullyuncanned. With a Bachelor of Arts inMusic, Forest plays bassoon andclassical piano, studied opera in thegreater Philadelphia area. She

currently co-leads and accompaniesmusical services at Faith ReformedBaptist Church in Media; and is theDirector of Contemporary Music atMedia Presbyterian Church.

With a Bachelor of Music Education,Sheik directed music programs atMaST Charter School in Philadelphia;taught orchestra, drama, choir andgeneral music for 4 years, studiedcello, voice, and piano at WilmingtonMusic School, is the Music Assistant atMedia Presbyterian Church, Media, PA- and directs orchestra at NewarkCharter School in Newark, DE

The duo has performed extensively onthe east coast and in Germany…andcan be heard on mainstream radio inthe greater Wilmington area.

“At Goodwill, we’re in the business ofhelping people to overcome barriers intheir lives so that they can thrive,”remarked Daniels. “When Angela andLarisa first contacted me about doingthe shoot at our Goodwill store inBoothwyn, it was a great opportunityto extend that helping hand a littlefurther.”

As female musicians in a challengingworld, Ange&Ris seeks to bring womentogether during their upcoming family-oriented SongSisters festival inDelaware County to raise awarenessof a place for women of allbackgrounds who are faced with toughchoices

Local Recording Artists Choose Goodwill for Photo shoot

Angela Sheik and Larisa Forest playfullypose in Goodwill racks during a photo shootfor an upcoming issue of Spark Magazine.

Goodwill of Delaware and Delaware County, Inc. celebratedthe official Grand Opening of The Goodwill Training Centerin Bridgeville on Friday, April 4th. The Center communityroom was filled with local dignitaries, community partners– as well as Goodwill consumers and team members forthe mid-morning ribbon-cutting.

Located adjacent to the Goodwill retail and donationcenter on Sussex Highway just north of Seaford, TheGoodwill Training Center in Bridgeville is the third Goodwilltraining facility in Delaware – and the first in SussexCounty. Programs offered include training inComputerized Office Skills, Customer Service, IndustrialCleaning, Work Adjustment, Job Seeking andEmployability…in addition to Vocational Evaluations,Situational Assessments, Employment Readiness and JobPlacement and Coaching.

Trainee Sherman Jackson cuts the ribbon at the Bridgevilletraining center Grand Opening.


Goodwill of Delaware and DelawareCounty came to the aid of HarlanElementary School students “goinggreen” during May. On May 14th,Principal of Harlan, appropriatelynamed Mr. “Green” received awardrobe makeover consisting of“recycled” clothing from the GoodwillOutlet Store on Lea Boulevard inWilmington. Nine Harlan students,accompanied by a staff of would-befashion advisors, picked out a numberof stylish outfits from which theirimposing 6’3” principal could select!

Students participating in the “GreenMr. Green” makeover, are part of theAccelerated Reader (AR) Program - aprogram designed to motivate studentsto read and develop comprehensionskills. A student chooses a book fromthe classroom, school library or publiclibrary and reads it at his or her ownpace - either independently or with aparent or guardian. The student’scomprehension is assessed through a

short multiple choice quiz taken on aschool computer. Students receive"Points" based on the reading level,

book's length and number of correctanswers on the quiz.

From April through mid-May, HarlanElementary AR students collectivelyachieved their goal of 5,000 points,prompting Principal Green to follow-up

on his promise to “green” his wardrobefor a day (with the student’s help) andride through the streets surroundingthe school on the back of a recyclingtruck - collecting recycle bins fromstudents, teachers and staff. Mr.Green made good on his promise onThursday, May 15th garnering cheersfrom students lining the streets.

“We really appreciate the support thatyou [Goodwill] have given us tocomplete our Spring readingchallenge,” said Principal Green.“Hopefully it’s a start to a long-lastingpartnership between Harlan andGoodwill.”

According to Patricia Kuhn, ReadingSpecialist at Harlan, the school is thefirst elementary school in theBrandywine School District to “gogreen” by initiating school-widerecycling and energy conservationprograms.

Goodwill Drops Prices

Goodwill Helps Harlan Elementary Students “Going Green”

Goodwill of Delaware andDelaware County, Inc. droppedprices on some of their mostpopular items during the firstquarter of 2008 - includingwomen’s clothing, men’sclothing, denim, shoes and more.

Goodwill of Delaware andDelaware County raised pricesslightly in July 2007, for the firsttime in years, following the trendof many Goodwill stores acrossthe country. In 2008, however –in the face of the increasinglychallenging economic climate,Goodwill dropped prices – inmany cases below where theywere before the hike - so thatpeople could have a place to go

for the things they need – atprices they can afford.

“People need a place to go to buywhat they need for themselvesand their families,” said TinaDaniels, Goodwill Director ofMarketing. “We are in thebusiness of helping people…wecare…and we want people toknow that you can get the qualityitems you need at even moreaffordable prices at Goodwill.”

Revenue from store sales anddonations support the growingnumber of Goodwill training andplacement programs that havehelped improve the lives ofthousands of people in the regionfor more than 87 years.

Women’sTops & Bottoms ......$4.50 $3.50Denim......................$7.00 $5.002-piece........................$10.00 $8.00Blazers ........................$6.50 $6.00Dresses ..................$6.50 $5.00

Men’sTops & Bottoms ......$4.50 $3.50Denim......................$7.00 $5.00T-Shirts....................$3.00 $2.50Suits........................$15.00 $10.00

ShoesFlip Flops ................$2.00 $1.50Children’s ................$3.00 $2.50Women’s..................$5.00 $4.00Boots ......................$7.00 $6.00

Or As Priced

Goodwill of Delaware and Delaware County, Inc.300 East Lea Blvd.Wilmington, DE 19802-2354

Board OfficersEdward F. Connor, Jr.Board ChairChair, Sales & OperationsCommitteeEmory Hill Real EstateServices, Inc.

Sarah E. DiLuzio1st Vice ChairChair, Human ServicesCommitteePotter, Anderson & Corroon, LLP


Sandra C. MassaBoard SecretaryPNC Bank

Ted Van NameEx-OfficioPresident/CEO

Goodwill of Delaware &Delaware County, Inc.

Board of DirectorsThomas W. BlackFinancial Services –Retired

Shannon DeLuciaDelaware Park

Timothy DishongCreative Image Associates

Joseph F. FitzgeraldFitzgerald Consulting, Inc.

Julie FitzsimmonsCommerce Bank

Aaron GlazarAction Unlimited Resources, Inc.

John HarveyHarvey, Hanna & Associates

Larry D. HendersonIndependent Resources, Inc.

Molly A. LewisStock Trader

Michele Marshall DuPont

Todd MoranM. Davis & Sons, Inc.

Paul J. PomeroyAloysius Butler & Clark

Chris A. QuintanillaYouth EmpowermentServices

Michael R. Walsh Pettinaro ConstructionCo., Inc.

Eric ZeeRadnor Benefits Group, Inc.

Goodwill MissionThe Mission of Goodwill of Delaware andDelaware County, Inc. is to improve thequality of life for people with barriers to employment through vocational services

and work opportunities.

Goodwill of Delaware & Delaware County, Inc., is a non-profit, 501 ©(3) organization.




Goodwill Training Centeropens inBridgeville

Winter 2008, Vol. 5 Issue 1

For more event information contactCCoolllleeeenn MMccCCaarrddllee at (302) [email protected]

(See page 5 for more information)

Annual Awards Luncheon


Your donations go right to work.www.goodwillde.org

GOODNEWSGoodwill Industries of Delaware & DE County, Inc.

INSIDE THIS ISSUE

Goodwill of Delaware and Delaware County has opened the doors of our newGoodwill Training Center in Bridgeville. Located adjacent to the Goodwill retailand donation center on Sussex Highway just north of Seaford, The GoodwillTraining Center in Bridgeville is the third training facility in Delaware – and thefirst in Sussex County. Acceptance and referrals for programs and servicesbegan in late December; and, after weeks of intakes and planning, onsitetraining started bright and early on Monday, January 7th.

The Bridgeville Training Center will support the vocational, rehabilitative andworkforce-preparedness needs of the Sussex County community. Programsand services offered include Computerized Office Skills Training, CustomerService Skills Training, Work Adjustment Training, Industrial Cleaning SkillsTraining, Job Seeking Skills Training, Employability Skills Training, VocationalEvaluation, Situational Assessment, Job Placement and Coaching andEmployment Readiness Service

“All of our stores… all of your donations… this is what it’s all about.”commented Regnia Jones, Director of Career Development. “When you helpsomeone learn a skill… when you help someone find a job… it’s life-changingin so many ways. And we don’t just shake your hand and show you to the doorwhen you’re done. Once you’ve completed a Goodwill program you’re aMember for Life. That means that if you ever need additional training,coaching, job-search help – you can always come back – even if it’s just to tellus how well you’re doing!”

Bridgeville trainee, Sherman Jackson Fern Joseph, Career DevelopmentSpecialist, Bridgeville

Active Adult Job &Volunteer ExpoMay 14, 20089:30 a.m. to NoonThe Goodwill Center300 E. Lea BlvdWilmington, De 19802

Upcoming Events

April 25, 200811:30 a.m. to 1:30 p.m.Chase Center on the Riverfront

President’s Message . . . . . . . .2

Communications TechnologyTraining Program . . . . . . . . . . .3

Chester Youthbuild . . . . . . . . . .3

Corporate Goals & Results . . . . .3

Welcome . . . . . . . . . . . . . . . . . .4

Senatorial Visit . . . . . . . . . . . . .5

Annual Awards Luncheon . . . . .5

First Annual Active Adult Job & Volunteer Expo . . . . . . . . . . . .5

2007 Year in ReviewIf I were using movie titles to describe the type of yearGoodwill of Delaware and Delaware County had in2007, I would say it fell somewhere between The RightStuff and Field of Dreams. Reflecting on our 2007Corporate Goals (see page 3) we did a lot of the rightstuff and with the opening of our site in Bridgeville,Delaware, we built it so they will come.

In addition to our growth in Sussex County, with the opening of Bridgevilleand Millsboro, a truly significant accomplishment was exceeding theMission Services Goal by 3%. We provided 4,605 services in 2007compared to six years ago when we only provided 190 Mission Services. Mycongratulations to the Career Services Team of 14 associates, headed byRegina Jones, for their commitment to improving the lives of people throughthe Power of Work; and to all 500 + Goodwill associates and our Board ofDirectors, chaired by Doug Cornforth, for providing the resources to makethis happen.

Watch for a new program in 2008, Communications Technology, which willteach and certify people in low-voltage wiring for phone, computer, alarm,cable, stereo etc.

Another highlight of 2007 was the kick off of “Exceptional CustomerService” and the roll-out training to our team members. Meeting orexceeding customer expectations is a never-ending journey but I feel wehave at least begun the trek and are receiving some positive signals fromcustomers. Our next step is to incorporate measurements into the journeyto see if indeed we are getting better.

The outlook for 2008 is very positive thanks to our statewide presence inDelaware and our ability to attract talented staff in the areas of Marketing,Tina Daniels; Performance Excellence, Doug Hercus; and HumanResources, Laura Brown. As a team, we will be better tomorrow than we aretoday. The beneficiaries are the people we serve.

Let’s make 2008 Exceptional!

Happy New Year!

GOOD NEWS 20082


















LOCATIONS

Doug Cornforth, Board ChairTed Van Name, President/CEO



3

Corporate Goals & ResultsMission: Increase services to people with barriers toemployment to support our mission.Measurement: Serve 4,308 people in 2007.11% increase in people served.Results: 4,605 services provided

Financial Management:Manage our businesses and programsefficiently to support growth and to increasereserves while adhering to generally acceptedaccounting principles (GAAP).Measurement: Expense to Revenue Ratio 94%Results: Expense to Revenue Ratio 93%

Marketing:Develop an agency-wide marketing plan toincrease donations, revenues and people served.Measurements: Increase donations by 10%, salesby 9% and people served by 11%Results: Donations increased by 3.5%, salesincreased by 5%, people served increased by 14%

Safety:Promote a culture that provides an injury-freeenvironment for our customers, volunteers,clients and employees.Measurements: OSHA Incident Rate 0—2.5,General Liability ClaimsResults: OSHA Incident Rate of 3.3, Workers’Compensation Loss Ratio .06

Employee Development:Provide our employees with education andtraining to further their career goals. Measurements: Average Goodwill Training Units(GTU’s) of 8 per employee, employee turnoverrate of 51% or less, internal promotionsResults: Goodwill Training Units (GTU’s) 12.69per employee, employee turnover rate 40.69%,44 internal promotions (11% of the workforce)

At Goodwill of Delaware & Delaware County,Inc., we aspire to provide a TEAM culture ofopen communication that creates anenvironment for INNOVATION and CONTINUOUSQUALITY IMPROVEMENT.

Communications TechnologyTraining Program

Chester YouthBuildPartnership

Goodwill of Delaware and Delaware County has received a$54,300 grant from the Welfare Foundation, Inc. to fundour Communications Technology Training Program – thefirst Goodwill to offer this portable, low-voltage, technology-based training.

The Communications Technology Training Program employsa unique, hands-on approach to training through the use ofa project-based learning environment. Students will learnindustry-demanded skills in the areas of Copper Cabling,Fiber Optic Cabling and Home Entertainment through theuse of telecommunication manuals and simulated workstations. Training labs are portable and classes can betaught in a variety of environments.

In total, at the completion of the CommunicationsTechnology Training Program, students will have gainedknowledge of how communications technology has evolvedand learned the basics and history of data, voice and video- as well as the basics of troubleshooting these systems. Inaddition, students will receive certifications that meet thenationally-recognized industry standard in Copper Cabling,Fiber Optic Cabling and Home Entertainment ResidentialAudio/Video Systems.

The skills taught in Communications Technology programsare highly sought-after by telephone system wiring,computer/data wiring, satellite communications and cableTV companies – as well as contractors who work with thosetechnologies and electricians interested in expanding theirbusiness opportunities. The U.S. Department of Labor hasidentified electricians as an in-demand occupation withhigher than average growth rates through 2012.

Goodwill recently met with Chester YouthBuild, ChesterPA to discuss a potential partnership. Chester YouthBuildwould like to have the Communications TechnologyTraining Program offered to their students. The trainingwould take place onsite at the Chester YouthBuildlocation. We are in the planning stage and working ondeveloping the Memorandum of Understanding betweenGoodwill and the Chester YouthBuild. The anticipatedstart date is March 2008.

Internet Auction Site: shopgoodwill.com www.goodwillde.org 4

Laura Brown has joined Goodwill of Delaware and Delaware County, Inc. as Director of HumanResources. She will oversee Human Resources, Employee Benefits and Staff Development forour 500+ employee organization – one of the top 100 employers in Delaware.

A graduate of the University of Delaware, Ms. Brown earned her Bachelor of Science in HumanResources in 1982 and Master's of Public Administration in Human Resources and LaborRelations in 1994. In 2004, she received a certification in Professional Human ResourcesManagement from Villanova University and earned certifications in Professional HumanResources (PHR.)

Doug Hercus has joined Goodwill of Delaware and Delaware County, Inc. as Director ofPerformance Excellence. He will oversee quality process improvement.

During his expansive career, Doug has worked for a vast array of organizations – including theNaval Air Reserve - where he served as an Aviation Electronics Technician and RCA Space Centerin Princeton, where he worked on the Apollo and Gemini space projects. He has also held thepositions of Quality Assurance Manager for Dynaco, Quality Assurance Manager in ProductionOperations for MBNA America, Technology Sector; as well as Quality Control, Production Controland Information Technology positions at E. I. DuPont, Electronic Instruments Division in Glasgow.

Doug is a Certified Quality Analyst and holds a Computer Operations Certificate from theUniversity of Delaware. He is a graduate of Trenton State College (now the College of New Jersey)and holds a Masters from Wilmington University. Doug was a member of the Board of Examinersfor the Delaware State Quality Award for two years.

Goodwill welcomes two new directors

Goodwill appoints new board membersGoodwill of Delaware & Delaware County, Inc.has appointed Shannon Maguire De Lucia,Vice President of Human Resources forDelaware Park; Thomas Black, retired financeand investment executive; and Aaron Glazar,Vice President of Action Unlimited Resources,Inc. to serve on their Board of Directors.

Earning her B.A. from St. Joseph’s Universityand her J.D. from Widener University School ofLaw, De Lucia’s areas of expertise includehuman resources, risk management andbenefits; workers’ compensation, generalliability, safety (OSHA), labor law, EEO law,health insurance and other coverage. Aresident of Hockessin, De Lucia is also abasketball official and coach.

Presently retired and living in Hockessin,Thomas Black has 30 years of experience intreasury/financial operations in largecorporations and 20 years of experience ininvestment management. A graduate of

Gettysburg College with an MBA from theUniversity of Maryland, Black’s boardaffiliations include the Eastern Pennsylvania-Peninsula United Methodist Foundation,where he currently serves as Chair, the Boardof Pensions of the Peninsula-DelawareConference of the United Methodist Churchand Chair of its Investment Committees.

Aaron Glazar, Vice President of ActionUnlimited Resources, Inc. in New Castle, has15 years in the wholesale distributionbusiness. He began his career at ActionUnlimited working in the shipping andreceiving department and has held positionsin customer service, the retail division, theequipment repair center, purchasing,accounting and sales and marketing. Today,as vice president, Glazar directs the dailyoperations of the company, working closelywith the outside sales force and departmentmanagers to maximize efficiency and growth.

Laura Brown

Doug Hercus

Thomas Black

Aaron Glazer, VP Action ResourcesUnlimited, Inc.

U.S. Senator Tom Carper paid a visit to our newGoodwill Store and Donation Center in Millsboro lateNovember. Store manager AngelaRuckle and her staff were joined byGoodwill Director of Marketing TinaDaniels on a tour of the recently-opened facility.

During his visit, the Senator tooktime to chat with customers – andto speak personally with each andevery employee about their jobsand the organization - even takinga few minutes to pose for a photoby one of our newly-wrapped fleetvehicles.

“Our Millsboro store is the secondto open in Sussex County,”commented Daniels, “On top of

offering great merchandise at great prices – proceedsfrom sales and donations support vocational services

and training in Sussex County.”

Goodwill opened its first SussexCounty location in Bridgeville lastAugust. The Goodwill Center atBridgeville is also home to our newtraining center that supportsvocational and job placementneeds in the community. Goodwill isworking with the Sussex CountyDivision of Vocational Rehabilitationto develop and institute programsthat will best meet the needs ofSussex County. Programs includecomputerized office skills and workadjustment training – just to namea few.

Millsboro receives Senatorial Visit

Goodwill of Delaware and Delaware County, Inc. hosted our first Active Adult Job &Volunteer Expo for adults age 55+ on November 7, 2007 at The Goodwill Center inWilmington. More than twenty local businesses and organizations were on hand to talk“face-to-face” about the potentials for mature workers. Attendees were treated to avariety of job and volunteer opportunities, as well as free “resume-writing” and“interviewing skills” workshops.

“Older adults are more active than ever…and there’s no sign of a slow-down!” remarkedTina Daniels, Goodwill Director of Marketing. “In fact, this group is one of the fastestgrowing segments of the population. Today we’re bringing employers and volunteerorganizations together with people 55 and over who are looking for opportunities.”

For organizations looking for dynamic workers and volunteers in the 55+community…and over a hundred individuals ready to explore opportunities in the primeof life…the Goodwill Active Adult Job & Volunteer Expo was the perfect occasion to “findeach other!”

5 GOOD NEWS 2008

U.S. Senator Tom Carper (front/center) stops to chat withMillsboro Goodwill production associates Terry Littleton(front/left) and Lee Walls (front/right) and transportationdriver Cynthia.

Active Adult Job & Volunteer Expo

2008 Annual Awards Luncheon

2nd Active Adult Job& Volunteer ExpoMay 14, 2008.

For more information please

contact Colleen McCardle

302-504-5736

[email protected]

When: April 25, 2008 11:30 a.m. - 1:30 p.m.Where: Chase Center on the Riverfront2008 Chair: Connie Bond Stuart, President,PNC Bank, Delaware2008 Co-Chair: Mike Berardi, President &Principal, Nason Construction

For sponsorship information or to purchasetickets please contact Colleen McCardle at302-504-5736 or [email protected].

On April 25, 2008 we will honor individuals who, with the assistanceof Goodwill, have improved their lives through the power of work andare now able to provide better lives for themselves and their families.In addition to these outstanding honorees, we will present awards toindividuals and business who are dedicated to helping Goodwillachieve its mission.

The mission of Goodwill of Delaware and Delaware County, Inc. is toimprove the quality of life for people with barriers to employmentthrough vocational services and work opportunities.

Goodwill Industriesof Delaware andDelaware County, Inc.300 East Lea Blvd.Wilmington, DE 19802-2354

Board OfficersDouglas J. CornforthBoard ChairWilmington Trust

Edward F. Connor, Jr.First Vice ChairChair, Sales & OperationsCommittee, Emory Hill RealEstate Services, Inc.

Sarah E. DiLuzio, Esq.Second Vice ChairChair, Human ServicesCommittee, Potter Anderson& Corroon, LLP


Ariadna ClareBoard SecretaryRed Clay School District

Ted Van NameEx-OfficioPresident/CEOGoodwill of Delaware& Delaware County, Inc.

Board of DirectorsThomas BlackFinancial Services - Retired

Shannon DeLuciaDelaware ParkTimothy DishongCreative Image AssociatesJoseph F. FitzgeraldFitzgerald Consulting, Inc.Julie FitzsimmonsCommerce BankAaron GlazerAction UnlimitedResources, Inc.John HarveyHarvey, Hanna & AssociatesLarry D. HendersonIndependent Resources, Inc.Christopher L. Kenny, Esq.The Kenny FamilyShopRites of DelawareMolly A. LewisGreenville CapitalManagement, Inc.James LittleHercules, Inc.

Michele MarshallDuPontSandra MassaPNC BankTodd MoranM. Davis & Sons, Inc.Chris A. QuintanillaYouth EmpowermentServicesRobert S. SmithMcBride Shopa & Co., P.A.Michael R. WalshPettinaro Construction Co., Inc.Eric ZeeRadnor Benefits Group, Inc.

M I S S I ONThe Mission of Goodwill

of Delaware andDelaware County, Inc. isto improve the quality of

life for people withbarriers to employment

through vocationalservices and workopportunities.

Goodwill Industries of Delaware & Delaware County, Inc., is a non-profit, 501 ©(3) organization.




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