newsletter march 16 - jubilee...

GENERAL INSURANCE

This issue covers articles on Providing Insurance Solutions to the Banking Masses, JGI Celebrating Women’s Day, Jubilee General’s Health App Launch, Work-Life Balance and JGI hosting Blood Donation Drive. In addition, this issue also covers a historic monument in Karachi and Customer’s Testimonials.

VOLUME 12/ISSUE 1Cover Story: Sales Conference 2016

Launch of Online-Retail Portal

Insurance Vision 2020

Branch Performance Graph

Empress Market Residency

Cover Story in Urdu

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First quarter for Jubilee General always starts on a festive note. This time Jubilee team was taken all the way to the snowy hills of Muzaffarabad for the 'Annual Sales Conference'.

The national annual sales conference of Jubilee General is a much awaited affair where preparations start almost 3 to 4 months prior to the event dates. Much effort goes into carefully charting the whole thing with various members of the designated committee for sales conference sits and re-sits till a commendable plan is laid out.

In the earlier years, this 2 day conference had been conducted in Karachi, Lahore and Bhurban. However, this year the management decided to take its delegates to the serene location of Muzaffarabad, AJK. Not only this, but to make the trip more memorable, the trip was extended to be of 4 days so that the delegates can enjoy the scenic locations and the trip does not go weary in the road trip involved.

The theme for this year’s conference was “Sitaro Se Agay ; there is nothing you cannot do” to express that we have reached worked hard to reach where we have and that if you put all your wills and hard work to it, nothing is un-achievable. A message that the management wished to put forward to not only our sales and marketing team but also to the whole JGI family pan Pakistan. The possibilities are endless just like there are infinite points to reach beyond stars, and with our perservance and integrity, teamwork, and passion we will achieve all the success there is.

The delegates from all over Pakistan reached Islamabad on February 21st 2016, from where the road trip to Muzafarabad was to begin. Our conference schedule was honored by Mr. Ikram Sehgal, a well known defence analyst, first Pakistani Prisoner of war in history to escape from India. The list of his achievements is endless and so is his hospitality and humbleness. He very kindly invited all the delegates’ enroute to Muzaffarabad to stop over at this beautiful farmhouse on the way to enjoy the serene mountains and locations and for a lunch that was fit for a king.

After making the most out of the beautiful stop over, the delegation resumed their trip heading towards Muzaffarabad, a total road trip of almost 5 to 6 hours from Islamabad which was made less tiring by the beautiful view on the way and the positive mood of the delegates, enjoying and chatting through the whole ride.

In the welcome dinner, our Managing Director, Mr. Tahir Ahmed, inaugurated the conference officially and unveiled our conference theme and logo after which the delegates proceeded for dinner and registrations.

The next morning started early with breakfast followed by day 1 of the sales conference. The program was moderated by Ms. Maliha Shuja Senior Manager Operations and Ms. Sindhu Abbasi from our Islamabad Branch; the proceedings were initiated with recitation of the Holy Quran by one of our collegues, Mr. Abdul Aziz, followed by National Anthem and then Mr. Tahir Ahmed, the managing director addresses the delegates.

02 > VOLUME 12 / ISSUE 1

Maliha Shuja, Senior Manager Operations - Administration,Head Office

VOLUME 12 / ISSUE 1 < 03

Syed Tariq HasanBadar uz ZamanNasir IqbalTariq Aziz Khan

The main program for first day included Mr. Ikram Sehgal as our guest speaker who shared his views and experiences on the current geo political situation of Pakistan, Operation Zarb-e-Azab and Economic Benefits of China Pakistan Economic Corridors. He also graced this occasion by distributing his book “ESCAPE FROM OBLIVION” amongst the delegates. Mr. Tahir Ahmed, presented Mr. Ikram with a gratitude memento for gracing our conference so kindly. Next up was Mr. Saadi Insha, a corporate trainer now turned corporate entertainer with his mentalist act “ Mind Mysteries” which left the audience in awe and thinking how he did each of his trick.

Our Managing Director, Mr. Tahir Ahmed summed up the proceedings of the day and the delegates were directed to proceed for lunch after which a trip to the Chakoti border LOC was arranged for those who wished to do so. This road trip was also an hour long but was worth the time. The Military personnel at the LOC briefed our delegates about details and history of this place and how it is till date utilized for crossover of people from both India and Pakistan and is used for exchange business as well. On return from Chakoti, a dinner was arranged at a hotel next to Sangam point, called so as the two rivers, Jhelum and Neelam meet at this place creating beautiful site for the eyes. The delegates retired to hotel after the dinner to return for the next day of the conference.

The second day involved a lot of discussion and in house activities. The day initiated with recitation of Naat by our collegue, Mr. Azam Khan. This was followed by an interesting group activity Power of words, that has become a must have since last few years owing to the healthy discussion on various topics that results from it. This session was moderated by Mr. Azfar Arshad and Judged by the managing Director – Mr. Tahir Ahmed and Executive Director Finance – Mr. Atique Mahmoodi.

This activity is then followed by a panel discussion on various crucial topics that the management wishes to put forward for the coming months. Topic for the discussion this year was Encountering Emerging Challenges and New Opportunities. Mr Azfar Arshad who also moderated this session , Mr. Uzair Mirza, Mr. Nadeem Irshad, Mr. Karim Merchant and Mr. Sohail Ahmad.

Next up were the much awaited result of “Growth Incentive Plan” and Awards for our Top performing branches and Marketing officers.

Our Managing Director summed up the proceedings of the day and appreciated the efforts of the sales conference committee for putting up the successful event by distributing service recognition certificates to each member.

The official sales conference had ended but the tourism plan was still left with the rest of the day all the delegates being free to explore the scenery of the place. People directed themselves to various spots likePir Chinasi and Jhelum / Neelum river sides, while the rest headed towards shopping for the souveniers.

The next and final day was designated for checkouts and road trip back to Islamabad where the route was changed to make the most of the trip.



Syed Ather Abbas

Junaid Memon

on behalf of M. Jehangir Chughtai

Jamil Ahmed BukhariImtiaz AhmedIlyas MirzaMuhammad IqbalShehzad Ali

Azam Sultan AhmedMuhammad Sajjad ChoudharyNasimul Haq

Saad SiddiquiIlyas MuhammadMuhammad Afzal Qureshi

Adnan JunaidFayyiaz Ahmad KhanZulfiqar A. AbdullahMunir ul Haq


GetInsurance.pk - The Bold New Look!

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Call us: 0800-03786GENERAL INSURANCE

We are delighted to have launched the new retail website of Jubilee General Insurance after incubating it for a full year. Behind this launch, months of untiring efforts to develop and test have been put in leading to the creation of this sleek product. The website has not just been revamped but redesigned and recoded from the ground up. The main objective behind this re-creation was to make the website simpler, more stable, interactive and responsive; all efforts aimed at offering to the customer a seamless user experience.

Improved User Experience (UX)

This new system has been built using state-of-the-art Magento platform. It promises to revive the entire shopping experience of the customers by bringing in new and more exciting features to add value. The platform makes carting and product bundling simple, convenient and the online shopping experience stress–free. The platform cross-sells and up-sells to the customer providing them with a variety of options to choose from. Moreover, at the same time, the platform is intuitive and smartly built as it picks out the most befitting product for the customer depending upon the customer’s responses.

Enhanced Partnership Opportunities

The new website makes it possible to integrate and partner with other businesses and third-parties. It offers a customizable, open source platform which is easy to navigate and tweak according to the requirements of the environment it is being deployed in. Leveraging on this rich platform, the website promises to improve conversion with its fast checkout, improved shopper’s engagement, responsiveness across multiple devices anywhere, anytime.

Interactive User Interface (UI)

The overall user interface is strikingly simple and sleek! The website makes finding, choosing and experiencing your insurance coverage easier and more enjoyable than it has ever been. The website currently offers an array of home, health, travel and personal accident personal lines products. These products are affordable— starting from as low as PKR 110— and easy to buy using the new platform. Moreover, the lively imagery using in the designs coupled with animated GIFs makes buying insurance seem less daunting. The smart copies and clever questionnaires that pick out the right product for the customers make the website more pleasant and interactive. In addition, the website works just as well on all types of tablets and phones as it does on desk computers. The personalized experience that it offers makes the customer engage more and also spend more time on it, promising to improve the bounce rate and consequently the conversion rate on the site.Going forward we plan to keep innovating the platform and collaborating with other businesses to bring more to the table. Promotion offers, discounts and services to add value can be expected in the times to come further enhancing the customer experience.

by Mehlub Usmani, Deputy Manager, Retail Sales, Head Office


Women's Day is no exception. JGI also recognizes International Women's Day and celebrates both the efforts and triumphs of its women workforce!

Upon the start of the day, as the Office doors opened upon in the morning, it was surprising for employees, as overall ambiance was changed due to the occasion and the feel was there, as when you have well-decorated your workplace it boosts positive morale and energy.

Our office organized a “clothing exhibition kiosk” for the entire day to make the ladies at work feel special. Each women workstation was decorated with themed balloons to make them feel special on individual level countrywide. Best feeling comes when or what we can say addition to the flavor was the “surprise gift”. Yes! Jubilee does recognize and understand the importance of women at workplace and so planned a surprise where every woman was gifted with a “beautiful watch”. Day did not end here; a dine-out for female staff was planned too and all had a gratifying evening get together and made this day more cherishing.

CelebratesJGI INTL’

Since Jubilee General attempts to celebrate every occasion with much gusto, International

By Human Resource Department


Mr. Atiq A. Mahmudion becoming Sr. Vice Chairman ofFPCCI Standing Committee on Direct Taxes (2016)

JGI

Mr. Atiq A. Mahmudi, by profession is a Chartered Accountant and Law Graduate, and at present is the Executive Director of Jubilee General Insurance Company Limited.Mr. Mahmudi has over 35 years experience of working as Chief Financial Officer and Chief Internal Auditor with local and international companies, including 25 years with Jubilee General Insurance. He was also the Managing Partner of a firm of Chartered Accountants for over 5 years. Mr. Mahmudi has served as a Chairman of FPCCI Standing Committee on Direct Taxes and as a Senior Vice Chairman and Vice Chairman of the Insurance Association of Pakistan.He has also served as a member of the following Committees:

• Taxation and Other Sub-Committees of the Insurance Association of Pakistan.• Accounting Standards Committee and Insurance Sub-Committee of the Institute of Chartered Accountants of Pakistan.• Managing Committee of the Sir Adamjee Institute of Management Sciences.• Managing Committee of the Defense Authority Club.• General Body and Executive Committee of the Federation of Pakistan Chamber of Commerce and Industries.• Insurance Regulatory Reform Sub-Committee

Congratulates

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Jubilee General Insurance is proud to announce the launch of its new android HealthCare

Insurance application and its availability on Google Play Store. This slick, easy to navigate

app hopes to capitalize on the young, tech-savvy customers who have the habit of shopping

online.

The application’s intuitive, simple and responsive interface reinforces the organization’s belief

that insurance can look like rest of the internet and be smart and simple. The comapany’s

predominantly web based individual health products are a welcoming nod to the country’s

rising population of digitally connected millennials— a market that remains untapped in the

region.

This HealthCare Insurance application is one of its kind in Pakistan and has various unique

and engrossing features to offer. These additional perks being offered raise the bar for other

insurance companies to follow and creates space for many partnership opportunities

extending the life and merits of the app further.

The HealthCare Insurance app provides you with an easy-to-read digital

health card that you can easily make use of in case of a medical emergency

from the comfort of your mobile phone screen.

In case of hospitalization or to avail discounts at our listed pharmacies, labs

and health centres, you can conveniently flash the health card in your

mobile screen and avail enticing discounts and offers.

DIGITAL HEALTH CARD

With Jubilee’s HealthCare Insurance app, purchase additional health insur-

ance plans of your choice within minutes !You can get coverage against 7

major “Critical Illnesses” on top of your hospitalization policy or buy cover-

age for a friend who has no cover and enjoy various extra features of the

app too. The app allows you to enjoy an effortless buying experience with

convenient payment options, namely; cash on delivery and credit card.

EFFORTLESS BUYING OPTION

Enjoy easy configuration of your health card on the app

which takes only seconds to validate! Simply enter the card

number given on the face of your health card along with your

CNIC and hit “Submit”; your health card details would be

fetched to reflect on your mobile screen in no time!

EASY CONFIGURATIONOF HEALTH CARD

The HealthCare Insurance app allows you to locate the

nearest one of our 200+ panel hospitals in your close

proximity and even allows you to place calls at these

hospitals to book an appointment.

LOCATE NEARESTHOSPITALS

Some of the key features of Jubilee’s HealthCare Insurance app are:

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This unique feature allows you to configure the relatives and friends in your

app who could be dialled in the case of an emergency.

ALERT RELATIVES

To avail enticing discounts and benefits, choose from a list of 100+

pharmacies and discount centers. Locate the ones that are nearest to you

and enjoy cheaper prices!

LOCATE NEAREST PHARMACIES

Call on our dedicated 24/7 hotline (021) 111-111-544 in case of claims

and queries. In case of product information, you will be connected to our

toll-free number 0800-03786 and guided through our product info and

purchase process by the call center agents.

CALL HEALTHCARE REPRESENTATIVE

Refer friends to the HealthCare Insurance app and benefit

from our different offers and schemes.

REFER A FRIEND

In case of an emergency, dial an ambulance from the

application and summon it right at your doorstep!

Moreover, we have a list of emergency services like Fire Brigade

and Police on the app as well that you can choose to summon.

CALL AMBULANCE

1. Go to G

oogle Play Store

2. Search “Jubilee HealthC

are”

3. Dow

nload and Enjoy!

We welcome your

feedback on the app and would truly value your

ratings on it!

Please download Jubilee’s

HealthCare app in 3 easy

steps and benefit from a wide range of

features available:


We cannot change the wind direction but we can certainly adjust our sails! Like future, it may be hard to predict! But nothing stops us to prepare for it. Globally

Insurers are tackling with the tough new business, investment and regulatory environ-ments that are emerging from the financial crisis.

However there are also faced with broader challenges. Demographic shifts, the rise in power of the emerging markets and changing customer behavior will all help

shape the sector’s longer term future.

Insurers who can estimate and plan for change can set up their own future. Others who are ‘fast follower’ will need to be swift enough to identify the front-runners and embrace similar strategies. The ‘survivors’ are probably going to concentrate on

short-term accomplishment.

This article is based on research work of PwC, which may help insurers to develop a strategy to exploit the opportunities of the future hold. Key market drivers have been analyzed to develop a set of future scenarios, which are based on a research on an ‘outside-in’ scenario planning analysis that takes into account the impact of global social, technological, environmental, economic and political factors (STEEP) across

three major insurance industry sectors – personal, commercial and life.

Social: The balance of power is shifting towards customers.

Technological: Improvements in

software and hardwarethat helped transforming

‘big data’ into actionable

perceptions.

Imran MughalChief Risk Officer – EVP

Jubilee General Insurance Company Ltd


Economic:The growth of economic and

politicalsupremacy in

emergingmarkets.

Political: Synchronization, standardization andglobalization of the insurance markets.

Customer Behaviours• Social Networking• Customer Expectations• Risk Awareness• HealthTalent DrainStakeholder TrustCorporate Social ResponsibilityDemographic Shifts• Dynamics of the Middle Class• New Family Structure• Dependency Ratio• Aging

SOCIAL

Information & AnalysisDevices & SensorsSoftware & ApplicationsMedical Advances

TECHNOLOGY

Climate Change & CatastrophesSustainabilityPollution

ENVIRONMENTAL

UrbanisationNew Growth OpportunitiesFiscal PressureInflation/DeflationRisks Sharing & TransferSocial Security & BenefitsDistributor ShiftsPartnerships

ECONOMIC

Regulatory ReformGeo-political RiskRise of State-Directed CapitalismTerrorismTax TreatmentSharia Compliance (Takaful)

POLITICAL

STEEP drivers and factors

While exploring the five STEEP drivers to identify 32 factors, it is believed that they will have an impact on the insurance industry globally. These STEEP Factors have impact on all sectors of insurance but these variations will affect insurers positively or in some cases negatively. Economic growth, for example, in the short to medium term will be stronger in emerging economies in developing countries. Avant-garde insurers in developed countries, however, can still grow in their local markets by taking advantage of socio-demographic and technological trends while at the same time pursuing emerging markets for growth. Similarly, insurers from emerging economies have an opportunity to reshape insurance products and delivery channels for their local markets while accelerating on the global stage to build their technical proficiency.

Although no one can forecast exactly with certainty that what STEEP variations will transpire in the next few years, however the analysts believe five key mega trends will influence the insurance sector.

Environmental: The availability of better risk models

and risktransfer optionto deal with the

increasing severity and frequency of

catastrophic losses.


Social: The balance of power is shifting towards customers; Innova-tive and ongoing social trends will confront traditional business configurations in the insurance industry, resulting in an increase in consumer power:Social Networks: The fast adoption and fast development of social networks will carry on permitting both consumers and businesses to converse more transparently and to harness the buying power of virtual communities. Customer expectations: Customers (consumers and businesses) are progressively demanding simplicity, transparency and swiftness in their dealings with businesses, including insurance agents/advisers and carriers. The persistent climb of online and mobile technology is continuing to stimulate this conversion in customer anticipations. • Increasingly insurance will be ‘bought’ by customers as opposed to being ‘sold’ by agents changing the age old wisdom of ‘insurance is sold and not bought’. • The customer anticipations of simplicity and transparency will nurture innovation in product design and distribution. • Mobility and swiftness of service required by customers will result into investments in mobile and interactive technologies for multimedia content formation and distribution.Technological: Improvements in software and hardware that helped transforming ‘big data’ into actionable perceptions; the insurance industry is enjoying output advantages from the most recent wave of automation, new technologies are considerably improving operation-al proficiencies, increasing revenue opportunities and improving the customer experience.• The growth in smartphones and tablets, together with cloud computing, which provide continuous access to the internet. • The eruption of computing power and storage, permitting the accumulation and examination of very large amount of data. • The progression in active sensors and devises connected to the internet. The growth of internet connected devices and sensors are projected to reach 50 billion by 2020. (Source: CISCO, The internet of things, April 2011) • Developments in Artificial Intelligence techniques, such as machine learning, natural language understanding and intelligent decision-making will allow insurers to advance from using technology for transaction processing to decision-making. Today, analytical techniques are used for making ad hoc decisions using structured data. From a reactive to a preventative business model: By 2020, the use of unstructured data (e.g. social media, devices, video and audio) will complement structured data, allowing insurers to make strategic forward-looking decisions. By 2020, a number of biotechnologies will be available at the nanoscale, providing the ability to embed devices and sensors unobtrusively within the human body. (Source: Companies and Markets, Nanotechnology in Healthcare, January 2010) Such nanotechnologies have the potential to dramatically improve health outcomes through enhanced monitoring and preventive control of chronic disease. The medical service and treatment model is evolving towards the customization of healthcare; the resultant decease in morbidity and mortality will have a profound impact on life and health insurers. It is anticipated that medical advances will flatten the cost curve as mortality and morbidity rates dramatically improve. Commercial insurers have constantly focused on loss control and risk management, but that trend will extend and expand into other lines of insurance. Personal and life carriers will be able to move from inactively identifying and pricing risk and reactively paying claims to proactive-ly using ‘big data’ and actionable insights to reduce losses and

better manage risk. For life and health insurers as well as annuity and retirement income providers, monitoring devices could signifi-cantly extend life expectancies and increase the number of years of active retirement life.Environmental: The availability of better risk models and risk transfer option to deal with the increasing severity and frequency of catastrophic losses; the severity and frequency of catastrophic events, both natural and man-made, have been increasing over the past 20 years. Globally between 1990 and 2009, hurricanes and tropical storms accounted for 45.2% of total catastrophe losses (Source: Insurance Matters: Information for policymakers, Catastrophes: Insurance Issues, June 2011) and the rate and intensity of these storms is predicted to increase with global climate change. A big percentage of claims’ payouts result from business interruption coverage losses. In addition to catastrophic losses, insurer must also consider man-made degradation of the environment faced internationally. With sustained fossil fuel use, pollution will continue to be a signifi-cant health issue, intimidating the well-being of populations in both developed and developing countries. Managing these types of risks will require insurers to be more sophisticated in their risk modeling and innovative in structuring risk-sharing and risk transfer deals. Economic: The growth of economic and political supremacy in emerging markets; the increasing attractiveness of the emerging markets, combined with uncertain growth in the developed world and stricter regulatory guidelines will make carriers re-evaluate their strategic goals towards developing countries. The proportion of global GDP of E6 countries’ (China, India, Brazil, Russia, Indonesia and Mexico) has been increasing over the past 20 year. It is estimated that E6 will contribute 47% of Global GDP growth between 2006 and 2020, while the G6 (France, Germany, Italy, Japan, UK & USA) will contribute less than 24% during the same period. (Source: Economic Intelligence Unit, Foresight 2020) A number of reasons are causing to the ongoing shift from a world dominated by developed market to a world in which the majority of growth is in emerging markets: • In the developed world, the old persons outnumber the young. In emerging markets (except China) the working age population will continue to outnumber the dependent population, and thereby result in more productive growth. • The rise of the middle class in emerging markets is fuelling increased consumption, which is leading to impressive small business growth. • Government infrastructure investment, population growth, new businesses and wealth creation are driving growth in construction, land development, energy and transportation sectors, all of which are creating a greater need for insurance. Political: Synchronization, standardization and globalization of the insurance markets. There is a range of potential outcomes from a regulatory perspective. The financial crisis has enhanced communica-tion and dialogue between and among the US, EU and emerging market regulators:• If regulators are successful at negotiating and synchronizing global insurance regulations, this could lead to greater standardization of products and policies, and promotes more globalization of the insurance value chain.• Alternatively regulators could continue to develop new but different regulations in each market.• In-between these two extremes, it is possible that emerging markets will prevent developed market players from entering their markets or put limits on their activities.



BloodDonationDrive

JGI hosts

Jubilee General Insurance became the latest venue for the Indus Hospital Blood Drive on 09 February, 2016 at its Head Office. Our Company transformed a portion of its building at rooftop into a Blood Donation Camp for the day. Employees from various departments / branches lined up to donate their blood for this noble cause.

This drive was an attempt to negate the harmful effects of blood donation! The Indus Hospital is itself inclined towards providing medical services free of cost. Recently, it came up with a blood bank, whereby they are involved in the collection and provision of blood to medical facilities that are in need of it.

25 voluntary donors donated the blood and so did our tenants located in Jubilee Insurance House who also participated in the drive.

It was indeed an honor for Jubilee General Insurance to be showered with appreciation from almost all visitors. The Indus Hospital’s team’s efforts were commendable.

It was a great experience altogether and the aim of inculcating in others the idea of regular blood donation while also negating its harmful effects, eventually did pay off.

by Human Resource Department


Branch Performance as at March 2016Fasihuddin Khan

Manager- Operations Department


Empress Market is a famous place situated in Saddar, Karachi which traces its origin to the British Raj era. Today, this market is considered one of the busiest markets for shopping in Karachi. A wide variety of commodities are sold such as fruits, vegetables,

meat, stationaries and textiles. It also has many pet shops.

The market was constructed between 1884 and 1889 and was named to honor Queen Victoria, Empress of India. Empress

market has a historical significance because it can be seen from great distance and also numbers of native sepoys were executed

during the Indian rising 1857 (The Ghaddar).

The foundation stone of Empress Market was laid by the-then Governor of Bombay, James Ferguson in 1884. The size of the

building is 130 ft. by 100 ft. with four galleries each 46 ft. wide. The building could accommodate 280 shops. At the time

of construction there were only 7 markets in Karachi.

By Nadir Ejaz – Customer Care Executive


In today age and time, work-life balance is becoming a very hot career issue. There are many different ways to identify what work-life balance is and the benefits an individual or a company can achieve from it. One of the greatest barriers for achieving work-life balance is the culture of long hours at work place. This factor creates a major dissatisfaction among the employees. The pressure of high demand in the work force is becoming the biggest challenge towards the workforce. Following are the ways to achieve and maintain work-life balance:

WorkBALANCELife

Set the scope: The vital step towards

success is planning and to set one’s scope. Focus is the most important factor to achieve the

objective. Employees tend to lose focus and distract from task on hand which leads to failure.

Understandyour priorities:

Different people have different priorities in their life and the most

successful is the one who will understand priority which will

guide him/her towards decision making.

Keep communicationlines open:

Communication is the key to success. Balance and communication has a strong relation. People should speak to their loved ones about their daily routine life including

work commitments. On the other hand, communication between the manager and his team is also very important regarding daily tasks and projects. Effective commu-

nication facilities the person to work effectively and efficiently at

workplace.

Prioritize happiness:Physical and mental health of an

individual is vital for productivity at work and also to maintain family relations.

Self-esteem and confidence can take a hit at different points in person’s career or person-

al life. Taking good care of oneself and prioritizing happiness is the key to

success.

The efforts and the support of the manager also helps to increase their ability towards work and also balance their life. Organi-zations must develop policies regarding work related stress and mental health which should clearly define the task and the objectives of an employee. Moreover, the managers must be trained in a way that they can easily identify the problem among the employees and their work-life balance. The jobs should be manageable and based on realistic timeline. In addition, activities such as stretching exercises like Yoga and Pilates and other relaxation classes must be encouraged in the organization.

by Fareeha Hasan, Officer- Marketingby Fareeha Hasan, Officer- Marketing

Translated by: Iqbal Yousuf Siddiqui - Senior Manager – Administration HO


2nd Floor, Jubilee Insurance House,

I.I. Chundrigar Road,

Karachi 74000, Pakistan

UAN: 111-654-111, Tel: 32416022-26

Toll Free 0800-03786

SMS “ASANI” to 8398

Fax: 32438738, 32416728

Email: [email protected]

W W W . J U B I L E E G E N E R A L . C O M . P K

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