news bulletin may 2019

Vol No. 03 Issue No. : 28 May 2019 Price : Rs 10Mumbai

NEWS BULLETIN

May 2019 1NEWS BULLETIN OF N.F.I.F.W.I

Festival of DemocracyFestival of Democracy

May 2019 NEWS BULLETIN OF N.F.I.F.W.I 2

Mr. Vipin Anand has taken charge today as Managing Director of LIC of India. He was appointed Managing Director vide Govt. of India Notificationdated 14th March, 2019. Prior to taking charge as Managing Director he was In-charge of LIC’s Western Zone, headquartered at Mumbai .

Shri T.C.Suseel Kumar has taken charge as Managing Director of LIC. He was In-Charge of South Central Zone, since April 2016. Prior to this,he was Executive Director CRM and Bancassurance at Mumbai and head of International Operations at LIC Mauritius

Shri M.R.Kumar has taken charge as Chairman of Life Insurance Corporation of India on 14th March, 2019. He was In-charge of North Zone sinceApril 2017. Earlier he has held other important positions as Executive Director Pension & Group Scheme and Personnel at Mumbai.

Our New Chairman & Managing Directors

3May 2019 NEWS BULLETIN OF N.F.I.F.W.I

NATIONAL FEDERATION OF INSURANCE FIELD WORKERS OF INDIA

NFIFWI/48/2018-20

To,All The Members of NFIFWI.

The Scheduled meeting of the Information Sharing Session, including wage revision, with all trade unions was held with the management on 12th atWorld Trade Centre, Mumbai.

The LIC was represented by Shri Hemant Bhargava, Chairman-in-Charge, Shri B. Venugopal, M.D, Smt. Sunita Sharma, M.D, Shri Sharad Srivastava,Executive Director (Personnel) Shri Mukesh Kumar Gupta, Addl. Executive Director (Personnel), Shri G.S. Chawla, Executive Director (IT/BPR),Shri.Mahendra Kumar (ED-IT.S.D) Shri G.S. Wanwar, Chief (Personnel) Smt. Aruna Seth, Secretary (Personnel) Shri.P.Kumaresan (Chief Marketing)and other senior officials of Personnel Department.

NFIFWI was represented in the Joint session by AIP Shri.M.Vinay Babu, S.G Shri.Vivek Singh and Charter Committee Chairman Shri.GautamSengupta.

Management has given data regarding the increase in I.B to the Development Officers and other business data. We had immediately objected to thiswith the Chief Marketing for sharing the information which was not warranted during this Information Sharing Session.

After welcoming the representatives of the unions a power point presentation was made by Shri.Mukesh Kumar Gupta (Additional E.D Personnel) aboutthe performance of LIC and also the improvements made in the Employee benefits.

Shri.G.S.Chawla, E.D (IT/BPR) made power point presentation on the I.T initiatives of the Corporation. He explained that LIC will be moving to “EfeapNext” and the delivery, installation and commissioning of it will be completed before September 2019. Latest hardware and software will deliver efeapservices to customers at superfast speed. Customer portal will have online service requests like Change ofAddress, which is being done as pilot projectat Mumbai and Pune Divisions. Service Requests for PAN Registration, Mode Alteration, Fund Switch, Change of Nomination and NEFT Registrationare under discussion / in progress.

Smt. Sunita Sharma, M.D, Shri B. Venugopal, M.D and Shri Hemant Bhargava, Chairman-in-Charge addressed the Joint Session. They appreciatedthe contributions of the employees to the growth of LIC and gave a detailed account of the benefits given to employees in the last two years. Theyexpressed serious concern at the downfall in the business and growth of the private insurance companies. They sought the co-operation of all theunions to meet the challenges faced by the Corporation and solicited the help and cooperation of the employees for furthering the interests of theorganization.

Shri Hemant Bhargava, Chairman-in-Charge, addressed the joint session and said that LIC business performance in the current year is not somethingto cheer about. He expressed his concern over the fact that LIC’s growth is much less than that of our peers in the private sector. He pointed out thatsome areas like persistency ratio and increase in surrenders required our urgent attention. He also emphasized his concern over the decline in thegrowth of number of policies and the consequent increase in cost of policy servicing. He also said that Management Expenses are increasing at 9% P.A.and Total Income growth is only 1.6%. Salary Expenses as a percentage of total Management expenses is also increasing. He informed that LIC isdeveloping some new products keeping the flavour of the market in mind and exuded confidence that this would help the organization in meeting thechallenges of the competitive market. He made an appeal to act as Team and work towards improving business growth, claims settlement standardsand business conservation, while fulfilling customer expectations and reducing customer complaints. An appeal was made to strive hard in crucialmonth of March.

Chairman offered 10% increase in the wages as on 1st August 2017.

Replying to the offer in the Joint Session, S.G Shri.Vivek Singh thanked the management for the initial offer and appealed for a reasonable pay hike asper the demand given in the charter. The undersigned strongly objected for the information given in the Information Sharing Session by the marketingdepartment. It was brought to the notice of the Chairman and M.Ds that it was unwarranted and not in tune with the purpose of the meeting. Theperformance of the Development Officers is drastically increasing, after the positive modifications in the GOIB Scheme. The record number of MDRTagents produced this year inspite of no closing of plans speaks about the hard work done by the D.O’s. The other points expressed by the undersignedare,

1.) Impact of the Wage revision and relaxations to be given to the Development Officers for disincentives, Promotion, Eligibility for Car, StagnationIncrement etc.

2.) 100% cost free arrears, till the date of notification.3.) 3% transitional concession to be provided in the Gazette for three years.4.) GST Impact and removal of GST.5.) Impact of Election Duty for Development Officers.6.) CLIA – Diversion of business.

16.3.2019


7.) Ease of doing business.

The undersigned not accepting the increase of 10% wage offer, requested for sizeable increase in the wages.

After the Joint Session team NFIFWI went to C.O and pursued our Issues. Before our Individual discussions, the next day, we had raised the followingpoints,

1) 7 to 10 years cases.2) Easing of process of recruitment of Agents.3) Mandatory Online training at Insurance Institute to be removed and made optional.4) Training available in only two languages (English & Hindi) at present. More languages to be included.5) As D.O’s recruitment with 25% reservations for agents is being proposed, Compensatory allotment, including all club members, if an agent of

D.O is selected.6) Not to post more than 15 D.O’s in branches and option to D.O’s posted in S.O’s to shift to main branch.7) ABM Notification – Only one year condition of prescribed cost ratio and option to apply for D.O’s of other zones if sufficient D.O’s of the

particular zone do not apply. The vacant posts should be filled up by D.O’s only, from other zones.8) Recycling and any where submission of business.9) CLIA - Spouse agency and reinstatement.10) Meal Coupons for PDO’s and Meals Coupon on touring days.11) Graduation allowance for terminated D.O’s appointed as Assistants.12) Election Duty.13) FCA – Allowance to be tax free and petrol coupons.14) Review of MTA rates.15) Leads generated by LIC should be given to D.O’s.16) Transfer of agency from private companies.

Meeting of Joint Front of Major Trade Unions: -The leaders of Federation of LIC - Class I Officers Associations, NFIFWI and AIIEA met in the night and reviewed the offer on wage revision and alsoexpressed its concern about the decline in the market share of LIC and the increased level of competition in the market. The Joint front expressed itsdeep concern in the increase of Surrender of policies and drastic rise in the complaints. The need for business growth, claims settlement standards,business conservation and improvements in fulfilling customer satisfaction and thereby reducing complaints is felt. The meeting decided to give a jointappeal to all the employees to contribute their best in the remaining period of this financial year to improve on the servicing of customer needs and alsoend on a positive note on premium income, policies and Market share.

Individual Discussions on 13th March 2019: -The LIC was represented by Ms.S.S.Dikhale, Executive Director (Marketing) Shri Sharad Srivastava, Executive Director (Personnel) Shri MukeshKumar Gupta, Addl. Executive Director (Personnel), Shri G.S. Wanwar, Chief (Personnel) Smt. Aruna Seth, Secretary (Personnel) andShri.P.Kumaresan (Chief Marketing).

NFIFWI was represented by AIP Shri.M.Vinay Babu, S.G Shri.Vivek Singh, Charter Committee Chairman Shri.Gautam Sengupta, Shri.Ashok Patil,AIVP and Shri.Sumit Baran Ray, Z.S, E.Z.

The following points were discussed,1. NFIFWI, Objected for the presentation of the data of D.O’s in the information sharing session. The increase in I.B should be compared with the

2000 I.B Scheme and not with the GOIB 2015 Scheme. The overall I.B ratio to TFPI of 2000 should be compared with the ratio of I.B with theTFPI of 2018-19. Still there is a shortfall of Rs.600 to Rs.800 crores in the I.B, which is loss of the Development Officers from 2004. More than50% are still non I.Bearners and many are getting disincentives. It was assured by the management that it will not happen in future.

2. Impact of the Wage revision and relaxations to be given to the Development Officers for disincentives, Promotion, Eligibility for Car, StagnationIncrement etc. If a D.O is affected and attracting penalties, the cost should be calculated on pre-revised wage revision, for three years.

3. 100% cost free arrears, till the date of notification.4. 3% transitional concession to be provided in the Gazette for three years.5. 7 to 10 years cases to be settled immediately.6. Running scale of pay for Development Officers.7. Recycling of Business and submission of business anywhere in the operational area on top priority.8. Graduation allowance for terminated D.O’s appointed as Assistants.9. GST Impact and removal of GST. We informed that we approached Government and GST council but LIC management has never a p p e a r e d

before the council. We requested them to appear before GST council and request for removal of GST. Management said they approachedGST council through Life Council.

10. Impact of Election Duty for Development Officers. We demanded that cost should be waived. Management informed that after ourrepresentation, they have taken up the matter with the Government.

11. CLIA – Diversion of business or credit of business done by CLIA.12. ABM Notification – Only one year condition of prescribed cost ratio and option to apply for D.O’s of other zones if sufficient D.O’s of the

particular zone do not apply. The vacant posts should be filled up by D.O’s only, from other zones.13. Promotion of Development officers, working below 5%, directly as Branch Manager.


14. Ease of doing business.15. Satellite branches problems and D.O’s space problems along with servicing difficulties. The D.O’s posted in S.O should be given option to take

transfer to the main branch, when ever recruitment of D.O’s is done.16. Stagnation increments to be increased to 5 and after every two years.17. Cash medical benefit as per basic or age.18. Option to include parents and in-laws in Group Mediclaim.19. Agency period of the agents to be counted for pension.20. Supply of pension book to all retired employees.21. The service spent in the Armed forces to be counted for Qualifying Service for eligibility of Pension. (Rule 25 of LIC of India (Employees)

Pension Rules 1995 States that an employee who has served in military and drawing military pension too will not be eligible for his militaryServices to be counted for qualifying service for pension.) There are Development Officers who have served in the armed forces but are notgetting military pension. For those D.O’s / Employees who are not getting military pension can be given the benefit of adding the service in theArmed Forces for qualifying service for pension in LIC of India.

22. MTA to be delinked for Meals Coupon, as the DA paid to the D.O for tour is taken to cost. No. of Lives to be reduced.23. Car Advance to D.O’s – Perks Tax to be paid by the Corporation, as the vehicle is used wholly, necessarily and exclusively in the performance

of duties or should be modified like Scheme VI.24. MBA/FII Allowance to be allowed to D.O’s. News paper and Magazine allowance to be given.25. PDO's to be included for Mediclaim.26. Increase of Group Insurance from Rs.40 Lakhs to Rs.80 Lakhs.27. Outstanding vehicle Insurance.28. One more option to Join Group Insurance Scheme for retired employees.29. Special Leave for death of Family Members, including for PDO's.30. Service of twenty years should qualify for the Full Pension. Pension should be payable on proportionate basis for less than twenty years of

service.31. The rate of basic pension should be fifty per cent of the average emoluments for the last 10 months or the last pay drawn whichever is more

beneficial to the employee, as the D.O’s attract decrements and also can be restored.32. Family pension should be 50 % of the last drawn pension on the death of the Employee.33. Pension updation with every wage revision.34. Cost relaxation for D.O’s working in Disturbed areas, red corridor areas, J &K, Sikkim, North Eastern States, Himachal Pradesh, Andaman &

Nicobar Islands, Lakshadweep and other similar centers.35. Woman Development Officers to be given exemption for maternity leave. Child Care leave as applicable to the Central Government employees

must be made available to lady officers i.e. two years CCL with salary. It should be also extended to male officers if they are single parents.36. Medical benefit for Spouse also. GIS – Family members also should be included.37. A special relaxation and absorption into suitable post for D.O’s who have become differently abled in terms of the Govt of India guidelines, and

care and allowance should be paid to them.38. The Gratuity should be paid at the rate of one month salary and allowances without any ceiling. The gratuity should be completely exempt from

payment of income tax. The calculation of gratuity should be changed as we move over to 5 day week.39. 50% of balance of Sick leave not availed may be converted to PL at the time of superannuation or VRS.40. Housing Loan: The housing loan at the rate of 5% was around 8% less than the rate of interest charged to public housing term loans, which was

prevailing at 13%. Hence, the spread of 8 percent should continue. Change in Calculation of interest.41. Outstanding housing loan Insurance.42. As cost of Education has increased, the Education loan has to be increased.43. Repayment of all the loans should be extended upto 75 years of age, as group insurance has been increased upto age 75.

Management during the discussions gave the data of the performance of the D.O’s which is as follows and requested the co-operation of all the D.O’s inincreasing the Market share of LIC and strengthen the organization.Total No. of D.O’s as on 28.2.2019 is 21647.No. of D.O’s showing positive growth on ONE pillar – 3486 (16.10%)No. of D.O’s showing positive growth on TWO pillars – 4848 (22.40%)No. of D.O’s showing positive growth on THREE pillars – 3528 (16.30%)No. of D.O’s showing positive growth on FOUR pillars – 3816 (17.63%)No. of D.O’s showing NEGATIVE growth on All FOUR pillars – 5969 (27.57%)Comrades, NFIFWI is committed and assures that all the issues placed before the management will be pursued to a logical conclusion in the days tocome. We also share the concerns of the management in the fall of the market share of the corporation and request all the members to continue theirundaunted dedication towards the corporation for continuing its position of Jewel in the Crown and Pride of India. Let us all rededicate ourselves andensure that the market share of LIC in all counts peak to an all time high in the remaining days of the financial year.

With warm regards, for a wonderful financial year closing.

Comradely Yours,

Vivek SinghSecretary General


NATIONAL FEDERATION OF INSURANCE FIELD WORKERS OF INDIA

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16.3.2019

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I.B.

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DeOeesnmlee#ejer ves 10 Jesleve Je=ef× kesÀ ÒemleeJe keÀes mJeerkeÀej ve keÀjles ngS Jesleve ceW ³egeqkeÌlemebiele Je=ef× kesÀ efueS DevegjesOe efkeÀ³ee ~

meb³egkeÌle me$e kesÀ yeeo ìerce kesÀvêer³e keÀe³ee&ue³e kesÀ efJeefYeVe efJeYeeieeW ceW ie³eer Deewj nceejs cegÎeW keÀer Deo³eleve efmLeefle Helee keÀer ~ nceejer J³eeqkeÌleiele ®e®ee&mes Henues, Deieues efove, nceves efvecveefueefKele eEyeog GþeS Les,1. 7 mes 10 meeue kesÀ ceeceues ~2. SpeWìeW keÀer Yeleea keÀer Òeef¬eÀ³ee keÀes Deemeeve yeveevee

efvecve efJe<e³eeW Hej Yeer Heefj®e®ee& keÀer ieF&1. yeercee mebmLeeve ceW DeefveJee³e& Dee@veueeFve ÒeefMe#eCe keÀes nìe keÀj JewkeÀefuHekeÀ yeveevee ~2. Jele&ceeve ceW kesÀJeue oes Yee<eeDeeW (Debûespeer Deewj eEnoer) ceW ÒeefMe#eCe GHeueyOe nw ~ FmeceW DeefOekeÀ Yee<eeDeeW keÀes Meeefceue efkeÀ³ee peeSs ~3. ®etbefkeÀ keÀer Yeleea ceW SpeWìeW kesÀ efueS 25 Deej#eCe keÀe ÒemleeJe efkeÀ³ee pee jne ns, ³eefo kesÀ SpeWì keÀe ®e³eve efkeÀ³ee peelee nw, lees meYeer eÌueye kesÀ

meom³eeW meefnle, cegDeeJepee DeeJebìve ~4. MeeKeeDeeW ceW 15 mes DeefOekeÀ keÀes Heesmì veneR efkeÀ³ee peeS Deewj keÀer cegK³e MeeKee ceW efve³egkeÌle efJekeÀeme DeefOekeÀeefj³eeW keÀes cegK³e MeeKee ceW

efMeHeÌì nesves kesÀ efueS efJekeÀuHe efo³ee peeS ~5. SyeerSce DeefOemet®evee - efveOee&efjle ueeiele DevegHeele nsleg kesÀJeue SkeÀ Je<e& keÀer Mele&~ ³eefo efJeefMeä #es$e kesÀ He³ee&Hle efJekeÀeme DeefOekeÀejer ÒeesVeefle nsleg

DeeJesove veneR keÀjles nQ lees Smes efjkeÌle HeoeW keÀes Dev³e #es$eeW kesÀ Dev³e DeeJesokeÀ efJekeÀeme DeefOekeÀeefj³eeW Üeje Yeje peevee ®eeefnS ~6. efkeÀmeer Yeer MeeKee ceW J³eJemee³e Hegve®e&¬eÀCe Deewj J³eJemee³e Òemlegle keÀjves keÀer megefJeOee7. meerSueDeeF&S - peerJevemeeLeer SpeWmeer Deewj HegvemLee&Hevee ~8. ìtj kesÀ efoveeW kesÀ efueS ceesue ketÀHeve Deewj HeefjJeerOeer#eeOeerve efJekeÀeme DeefOekeÀeefj³eeW nsleg Yeer, ceerue ketÀHeve~10. ®egveeJe [³etìer ~11. SheÀmeerS - Fmes keÀj cegkeÌle Deewj Hesì^esue ketÀHeve kesÀ ªHe ceW nesves keÀer DeeJeM³ekeÀlee.12. SceìerS ojeW keÀer meceer#ee ~13. SueDeeF&meer keÀes ÒeeHle nesves Jeeueer ueer[dme keÀes efJekeÀeme DeefOekeÀeefj³eeW keÀes efo³ee peevee ®eeefnS14. efvepeer kebÀHeefve³eeW mes SpeWmeer keÀe mLeeveeblejCe

ÒecegKelece ì^s[ mebIeeW kesÀ meb³egkeÌle cees®ex keÀer yewþkeÀ ë-

HesÀ[jsMeve Dee@HeÀ SueDeeF&meer - keÌueeme ~ Dee@efHeÀmeme& SmeesefmeSMeve, Deewj kesÀ vesleeDeeW ves jele ceW yewþkeÀ keÀer Deewj Jesle mebMeesOeve Hej ÒemleeJekeÀer meceer#ee keÀer Deewj SueDeeF&meer kesÀ ceekexÀì Mes³ej ceW efiejeJeì Deewj yeepeej ceW ÒeeflemHeOee& kesÀ yeæ{les mlej keÀes ueskeÀj Yeer DeHeveer iebYeerj eE®eleeSb J³ekeÌle keÀer ~ meb³egkeÌlecees®ex ves Heeefueefme³eeW kesÀ meceHe&Ce ojeW Deewj efMekeÀe³eleeW ceW Yeejer Je=ef× Hej Yeer DeHeveer ienjer eE®elee J³ekeÌle keÀer ~ J³eJemee³e Je=ef× keÀer DeeJeMed³ekeÀlee, oeJee efvemleejCeceevekeÀeW keÀe oeJee efvemleejCe ceevekeÀeW keÀe oeJee, J³eJemee³e mebj#eCe Deewj ûeenkeÀeW keÀer meblegefä keÀes Hetje keÀjves ceW Deewj megOeej, efpememes keÀer efMekeÀe³eleeW keÀes keÀceefkeÀ³ee pee mekesÀ ~

meb³egkeÌle cees®ex ves meYeer keÀce&®eeefj³eeW mes Fme efJeÊeer³e Je<e& keÀer Mes<e DeJeefOe ceW DeHevee meJe&Þesÿ ³eesieoeve osves kesÀ efueS, ûeenkeÀeW keÀer peªjleeW kesÀ DevegªHe meefJe&eEmeie ceWDeewj megOeej keÀjves Deewj Òeerefce³ece Dee³e, Heeefueefme³eeW keÀer mebK³ee cesb Deewj yeæ{esÊejer leLee yeepeej efnmmesoejer ceW Je=ef× nsleg SkeÀ meb³egkeÌle DeHeerue peejer keÀjves keÀe

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NFIFWI AIIEA


efveCe&³e efue³ee ~

Jeelee& efoveebkeÀ 13 cee®e& 2019 ëkeÀe ÒeefleefveefOelJe megÞeer Sce Sme meerKeues keÀe³e&keÀejer efveosMekeÀ (efJeHeCeve) Þeer Mejo ÞeerJeemleJe, keÀe³e&keÀejer efveosMekeÀ (keÀeefce&keÀ) Þeer cegkesÀMe kegÀceej iegHlee,

Deefle. keÀe³e&keÀejer efveosMekeÀ (keÀeefce&keÀ), Þeer peer. Sme. Jee@Jej, ÒecegKe (keÀeefce&keÀ) Þeerceleer DeªCee mesþ, meef®eJe (keÀeefce&keÀ) Deewj Þeer Heer ~ kegÀceejsmeve(cegK³e efJeHeCeve) Üeje efkeÀ³ee ie³ee ~

keÀe ÒeefleefveefOelJe Þeer Sce efJeve³e yeeyet cenemeef®eJe efJeJeskeÀ eEmen leLee ®eeì&j meefceefle kesÀ DeO³e#e Þeer ieewlece mesve iegHlee Þeer DeMeeskeÀ HeeefìueGHeeO³e#e leLee Þeer megefcele yejve ns #es me Het. #es$e Üeje efkeÀ³ee ie³ee

efvecveefueefKele eEyeogDeeW Hej Yeer Heefj®e®ee& keÀer ieF&,1. Üeje met®evee meePeekeÀjCe me$e ceW efJekeÀeme DeefOekeÀeefj³eeW kesÀ Òeeslmeenve yeesveme [sìe keÀer Òemlegefle kesÀ efueS iebYeerj DeeHeefÊe peleeF& ie³eer ~

ceW Je=ef× keÀer leguevee 2000 ³eespevee kesÀ meeLe keÀer peeveer ®eeefnS ve efkeÀ 2015 ³eespevee kesÀ meeLe ~ meve 2000 keÀer kesÀ mece³eDevegHeele keÀer leguevee 2018-19 keÀer kesÀ meeLe kesÀ DevegHeeve mes keÀer peeveer ®eeefnS ~ leye Yeer ceW mes

keÀjes[ keÀer keÀceer nQ, pees 2004 mes efJekeÀeme DeefOekeÀeefj³eeW keÀe vegkeÀmeeve nw ~ 50 mes DeefOekeÀ efJekeÀeme DeefOekeÀejer DeYeer Yeer iewj Depe&keÀ nQ keÀF&ef[meFvmesefvìJe kesÀ efMekeÀej nes jns nw peyeefkeÀ ÒeyebOeve Üeje ³en Deeéeemeve efo³ee ie³ee Lee efkeÀ YeefJe<³e ceW Ssmee veneR nesiee ~

2. Jespe efjJeerpeve Deewj GmekesÀ HeefjCeecemJeªHe efJekeÀeme DeefOekeÀeefj³eeW keÀes ef[meFvmesefvìJe, HeoesVeefle, keÀej kesÀ efueS Hee$elee, mìsievesMeve Je=ef× Deeefo kesÀefueS Den&lee ceeHeob[eW ceW ítì oer peeS ~ ³eefo keÀesF& efJekeÀeme DeefOekeÀejer Fme keÀejCe mes ÒeYeeefJele neslee nw Deewj ob[ keÀes DeekeÀef<e&le keÀjlee nw, lees ueeielekeÀes Jesleve mebMeesOeve HetJe& leerve Je<eex kesÀ Deewmele Jesleve kesÀ DeeOeej ieCevee keÀer peeveer ®eeefnS,

3. DeefOemet®evee keÀer efleefLe lekeÀ 100 ueeiele cegkeÌle yekeÀe³ee ~4. DeefOemet®evee ceW leerve meeue kesÀ efueS ceW 3 meb¬eÀceCekeÀeueerve efj³ee³ele Òeoeve efkeÀS peeves keÀe Yeer ÒeeJeOeeve efkeÀ³ee peeS ~5. 7 mes 10 meeue kesÀ ceeceueesb keÀes legjble efveHeìe³ee peeS ~6. efJekeÀeme DeefOekeÀeefj³eeW kesÀ efueS jeEveie Jesleveceeve efo³ee peeS7. J³eJemee³e keÀe Hegve®e&¬eÀCe Deewj Meer<e& ÒeeLeefcekeÀlee Hej Heefj®eeueve #es$e ceW keÀneR Yeer J³eJemee³e Òemlegle keÀjvee8. mene³ekeÀ kesÀ ªHe ceW Hegveë efve³egkeÌle efJekeÀeme DeefOekeÀejer keÀes Yeer mveelekeÀ YeÊee ~9. peerSmeìer keÀe ÒeYeeJe Deewj peerSmeìer keÀes nìevee ~ nceves yelee³ee efkeÀ nceves mejkeÀej Deewj peerSmeìer Heefj<eo mes mebHeke&À efkeÀ³ee uesefkeÀve SueDeeF&meer

ÒeyebOeve Heefj<eo kesÀ mece#e keÀYeer GHeefmLele veneR ngDee ~ nceves Gvemes peerSmeìer Heefj<eo kesÀ mece#e GHeefmLele nesves Deewj peerSmeìer keÀes nìevesnsleg DevegjesOe keÀjves keÀe DevegjesOe efkeÀ³ee ~ ÒeyebOeve ves keÀne efkeÀ GvneWvespeerJeve Heefj<eo kesÀ ceeO³ece mes peerSmeìer Heefj<eo mes mebHeke&À efkeÀ³ee nw ~

10. efJekeÀeme DeefOekeÀeefj³eeW kesÀ efueS ®egveeJe [³etìer keÀe ÒeYeeJe ~ nceves ceebie keÀer efkeÀ ®egveeJe [îetìer keÀer DeJeefOe keÀer ueeiele keÀes ceeHeÀ efkeÀ³ee peevee ®eeefnS ~ÒeyebOeve ves yelee³ee efkeÀ nceejs ÒeefleJesove kesÀ yeeo, Gvnesves mejkeÀej kesÀ mece#e ceeceuee Gþe³ee nw ~

11. meerSueDeeF&S Üeje mHeeGme Spebsmeer kesÀ peefjS J³eJemee³e keÀes Iegcee³ee peevee Deewj meerSueDeeF&S Üeje efkeÀS ieS J³eeHeej keÀe ¬esÀef[ì12. SyeerSce DeefOemet®evee - efveOee&efjle ueeiele DevegHeele nsleg kesÀJeue SkeÀ Je<e& keÀer ele& ³eefo efJeefMeä #es$e kesÀ He³ee&Hle efJekeÀeme DeefOekeÀejer ÒeesVeefle nsleg DeeJesove

veneR keÀjles nQ lees Ssmes efjkeÌle HeoeW keÀes Dev³e #es$eeW kesÀ Dev³e DeeJesokeÀ efJekeÀeme DeefOekeÀeefj³eeW Üeje Yeje peevee ®eeefnS ~13. mes keÀce ueeiele oj Hej keÀece keÀjves Jeeues efJekeÀeme DeefOekeÀeefj³eeW keÀes meerOes MeeKee ÒeyebOekeÀ kesÀ ªHe ceW HeoesVele keÀjvee ~14. J³eeHeej keÀjves ceW mentefue³ele~15. mewìsueeFì ye´eb®e keÀer mecem³eeSb, Jeneb efJekeÀeme DeefOekeÀeefj³eeW nsleg mLeeve keÀer mecem³eeSb, meefJe&eEmeie keÀer mecem³eeSb ~ peye keÀYeer ve³es efJekeÀeme

DeefOekeÀeefj³eeW keÀer Yeleea nesleer nw, lees ceW lewveele efJekeÀeme DeefOekeÀej³eeW keÀes cegK³e MeeKee ceW mLeeveeblejCe Heeves keÀe efJekeÀuHe efo³ee peevee peeefnS16. mìsievesMeve Jesleve Je=ef× keÀer DeeJe=efÊe keÀes Jeæ{ekeÀj 5 yeej Deewj Òel³eskeÀ oes Je<eex kesÀ yeeoef]keÀ³ee peevee peeefnS ~17. cetue Jesleve ³ee Gce´ kesÀ Devegmeej vekeÀo ef®eefkeÀlmee ueeYe18. ûegHe cesef[keÌuesce ceW ceelee-efHelee Deewj memegjeue JeeueeW keÀes Meeefceue keÀjves keÀe efJekeÀuHe ~19. HeWMeve kesÀ efueS SpeWìeW keÀer Spebsmeer DeJeefOekeÀer ieCevee nw20. meYeer mesJee efveJe=Êe keÀce&®eeefj³eeW keÀes HeWMeve yegkeÀ keÀer DeeHetefle& keÀe ÒeeyeOeeve nes21. HeWMeve keÀer Hee$elee kesÀ efueS Den&lee ÒeeHle mesJee kesÀ efueS meMeðe yeueeW ceW keÀer peeves Jeeueer mesJee Yeer peesæ[er peeveer ®eef]nS (SueDeeF&meer Dee@HeÀ Fbef[³ee

(ScHuee@Fpe) HeWMeve ªume 1995 kesÀ efve³ece 25 ceW keÀne ie³ee nw efkeÀ SkeÀ keÀce&®eejer pees efceefueì^er ceW keÀece keÀj ®egkeÀe nw Deewj mewv³e HeWMeve Yeer uesleenw, GmekeÀer mewv³e mesJeeDeeW keÀer DeJeefOe keÀes HeWMeve kesÀ efueS Den&keÀ mesJee kesÀ efueS veneR efievee peeSiee ~ Ssmes Yeer efJekeÀeme DeefOekeÀejer nQ efpevneWves meMeðeyeueeW ceW mesJee keÀer nw, uesefkeÀve mewv³e HeWMeve veneR Hee jns nQ ~ Gve efJekeÀeme DeefOekeÀeefj³eeW / keÀce&®eejer³eeW kesÀ efueS efpevnW mewv³e HeWMeve venerb efceue jnernw, GvnW ceW HeWMeve kesÀ efueS Den&keÀejer mesJee DeJeefOe keÀer ieCevee kesÀefueS meMeðe yeueeW ceW keÀer ieF& mesJee DeJeefOe keÀes peesæ[ves keÀe ueeYeef]o³ee peemekeÀlee nw ~

22. ceerue ketÀHeve keÀes mes [ereEuekeÀ efkeÀ³ee peeS keÌ³eeWefkeÀ Ssmes oewjs kesÀ efueS efJekeÀeme DeefOekeÀejer keÀes Yegieleeve efkeÀ³ee ie³ee ueeiele ceW efue³ee peelee

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NFIFWI AIP

NFIFWI

I.B GOIB TFPI

IB TFPI I.B I.B Rs. 600 Rs. 800

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nw ~ ceerue ketÀHeve kesÀ efueS peerJeve keÀer mebK³ee keÀes keÀce efkeÀ³ee peeS ~23. efJekeÀeme DeefOekeÀejer keÀes keÀej Deefûece keÀej Deefûece, nsleg os³e Heke&À ìwkeÌme keÀe Yegieleeve efveiece odJeeje efkeÀ³ee peeS DeLeJee Fme ³eespevee keÀes ³eespevee

keÀer lejn mebMeesefOele efkeÀ³ee peevee ®eeefnS keÌ³eeWefkeÀ Jeenve keÀe Ghe³eesie Hetjer lejn mes DeeJeM³ekeÀ ªHe mes Deewj efJeMes<e ªHe mes efveieue keÀs Üeje ÒeoÊekeÀle&J³eeW kesÀ efveJe&nve nsleg ner efkeÀ³ee peelee nw

24. efJekeÀeme DeefOekeÀeefj³eeW keÀes SceyeerS / SheÀDeeF&DeeF& YeÊee leLee mecee®eej He$e Deewj Heef$ekeÀe YeÊee efo³ee peeS ~25. cesef[keÌuesce ³eespevee ceW Heer[erDees keÀes Yeer Meeefceue efkeÀ³ee peeS26. mecetn yeercee keÀer jeefMe keÀes ª 40 ueeKe mes yeìekeÀj ª 80 ueeKe efkeÀ³ee peeS27. yekeÀe³ee Jeenve yeercee ~28. mesJeeefveJe=Êe keÀce&®eeefj³eeW kesÀ efueS mecetn yeercee ³eespevee ceW Meeefceue nesves keÀe Deewj efJekeÀuHe efo³ee peeS29. HeefjJeej kesÀ meom³eeW keÀer ce=l³eg kesÀ efueS efJeMes<e DeJekeÀeMe, efpemeceW Heer[erDees keÀes Yeer Meeefceue efkeÀ³ee peeS30. yeerme meeue keÀer mesJee HetCe& HeWMeve kesÀ efueS ³eesi³e nesveer ®eeefnS ~ yeerme mes keÀce Je<eex keÀer mesJee keÀe efueS DeevegHeeeflekeÀ DeeOeej Hej HeWMeve os³e nesveer ®eeefnS ~31. cetue HeWMeve keÀer oj efHeíues 10 cenerveeW kesÀ efueS Deewmele Jesleve keÀe He®eeme ÒeefleMele nesveer ®eeefnS ³ee Debeflece Yegieleeve pees Yeer keÀce&®eejer kesÀ efueS DeefOekeÀ

ueeYekeÀejer nes, [erDees kesÀ Jesleve Je=ef× keÀes DeekeÀef<e&le keÀjlee nw Deewj Gmes yeneue Yeer efkeÀ³ee pee mekeÀlee nw ~32. keÀce&®eejer keÀer ce=l³eg Hej HeeefjJeeefjkeÀ HeWMeve Debeflece Deenefjle HeWMeve keÀe 50 nesveer ®eeefnS ~33. nj Jesleve mebMeesOeve kesÀ meeLe HeWMeve DeHe[sMeve efkeÀ³ee peeS34. DeMeeble #es$eeW, js[ keÀe@efj[esj #es$eeW, DeelebkeÀ peccet-keÀMceerj, GÊej HetJeea jep³e, efmeeqkeÌkeÀce, efncee®eue, DeC[ceeve efvekeÀesyeej ue#eÜerHe Sjeb Dev³e

meceeve #es$eeW ceW keÀece keÀjves Jeeues efJekeÀeme DeefOekeÀeefj³eeW keÀes ueeiele oj ceW ítì Òeoeve keÀer peeS35. ceele=lJe DeJekeÀeMe kesÀ efueS ceefnuee efJekeÀeme DeefOekeÀeefj³eeW keÀes ígì oer peeS ~ keWÀê mejkeÀej kesÀ keÀce&®eeefj³eeW kesÀ efueS ueeiet ®eeFuì kesÀ³ej ueerJe keÀes

Jesleve kesÀ meeLe ceefnuee DeefOekeÀeefj³eeW ³eeefve oes meeue keÀer keÀes GHeueyOe keÀje³ee peevee ®eeefnS ~ Fmes Heg©<e DeefOekeÀeefj³eeW kesÀ efueS Yeer ye{]e³eepeevee ®eeefnS, ³eefo Jes SkeÀue ceelee-efHelee nw ~

36. peerJevemeeLeer kesÀ efueS Yeer ef®eefkeÀlmee ueeYe ~ peerDeeF&Sme - HeefjJeej kesÀ meom³eeW keÀes Yeer Meeefceue efkeÀ³ee peevee ®eeefnS ~37. Yeejle mejkeÀej kesÀ efoMee-efveoxMeeW kesÀ meboYe& ceW pees efJekeÀeme DeefOekeÀejer MeejerefjkeÀ ªHe mes efJekeÀue (efoJ³eebie) nes ieS nQ, GvekeÀe Ghe³egkeÌle Heo Hej SkeÀ

efJeMes<e ítì Deewj DeJeMees<eCe, Deewj GvnW osKeYeeue Deewj YeÊee keÀe Yegieleeve efkeÀ³ee peevee ®eeefnS ~38. ûes®³egìer keÀe Yegieleeve SkeÀ cenerves kesÀ Jesleve Deewj efyevee efkeÀmeer DeefOekelece meercee kesÀ YeÊes keÀer oj mes efkeÀ³ee peevee ®eeefnS ~ ûes®³egìer keÀes Dee³ekeÀj kesÀ

oe³ejs mes Hetjer lejn mes ítì oer peeveer ®eeefnS ~ 5 efove kesÀ meHleen kesÀ yeoue ®egkesÀ efve³ece kesÀ DevegªHe ûes®³egìer keÀer ieCevee kesÀ lejerkesÀ keÀes Yeer yeoueepeevee ®eeefnS

39. DemJemLelee DeJekeÀeMe kesÀ DeJeMes<e efpeme 50 Yeeie keÀe keÀesF& ueeYe veneR efue³ee pee mekeÀlee nw, Gmes Deefpe&le DeJekeÀeMe ceW HeefjJeefle&le efkeÀ³ee peemekeÀlee nw efpemekeÀe ueeYe mesJee efveJe=efÊe ³ee Jeer Deej Sme Hej ÒeeHle nes

40. neGeEmeie ueesveë meeJe&peefvekeÀ DeeJeeme ìce& ueesve Hej ueieves Jeeues 13 Hej Òe®eefuele y³eepe keÀer oj mes ueieYeie 8 keÀce 5 keÀer oj mes neGeEmeieueesve keÀer megefJeOee oer ieF& nw FmeefueS, Jele&ceeve ojeW ceW Yeer 8 ÒeefleMele keÀe ³en Deblej peejer jnvee ®eeefnS ~ y³eepe keÀer ieCevee efJeefOe ceW HeefjJele&ve nes ~

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NFIFWI,


NFIFWI/40/2018-20 Date-3rd March 2019

To,

The Hon’ble Secretary

Department of Financial Services, Ministry of Finance

Government of India, New Delhi

Respected Sir,

On behalf of National Federation of Insurance Field Workers of India,

one of the major trade unions in LIC representing more than 24,000 LIC

Development Officers, we place on record our heartfelt thanks and

gratitude for considering long pending demand of LIC employees for

allowing one more option for joining Life Insurance Corporation of India

(Employees) Pension Scheme 1995.

After introduction of our Pension Scheme in the year 1995, as per the

demand of the employees some favourable amendment in the scheme

was done vide Gazette Notification dated 22/6/2000. By virtue of that

amendment, 100% DAgot neutralised and thereafter fixed pension started

getting revised every six months. Since then we were demanding for

another opportunity to opt for pension after the amendment of 2000. The

demand assumed lot of significance during last couple of years due to

successive cut in rate of interest, turning the life and living of the middle

class retired insurance employees who had not opted for pension earlier,

miserable. Despite our repeated requests, appeals and reminders, our

just demand was completely ignored by the earlier governments.

Sir, your kind, sympathetic and favourable action to mitigate the hardship

of thousands of retired and inservice LIC employees and Development

Officers in particular, who could not exercise their option for pension on

earlier occasions for various reasons, will be remembered for ever. Please

also convey our gratitude to the present Government particularly our

Hon’ble Finance Minister Shri Arun Jaitley ji for his kind and sympathetic

consideration to the plight of the non pension optee Senior Citizen

insurance employees as a social welfare measure. We are also very much

hopeful about favourable consideration of our other issues concerning the

employment security of LIC Development Officers which has been placed

before the Hon’ble Finance Minister through our letter dated 7th August

2018.

We once again thank you and through you, our present Government for

taking a labour friendly decision for the welfare of Public Sector Insurance

Companies.

With best regards and warm greetings,

(Vivek Singh)

Secretary General

Re: Final option for pension for leftover Public Sector Insurance

Companies.

Central Office, Marketing Dept., 7th Floor, Yogakshema Bldg. East Wing,

J. B. Marg,Mumbai -400 021. Telephone No.022-66598747/ 66598968

Ref: CO/Mktg .SBA/2019-2020/01 Dated: 08.04.2019

All Zonal Managers,

All Regional Mangers (Mktg),

All Secretaries (SBA),

All Senior Divisional Managers.

It has been decided by the competent authority to enhance transaction fee

payable per policy for collection of renewal premium/ proposal deposits

from Rs.6/- to Rs.10/- to SBAs & LICAs through their LIFE PLUS & BIMA

CONNECT offices respectively with effect from 01.04.2019.

Kindly bring it to the notice of all concerned.

Chief (SBA)

Re: Revision in Transaction fee payable to SBAs & LICAs

Central Office, Marketing Department: 3rd Floor, Yogakshema West Wing,Jeevan Bima Marg, Nariman Point, Mumbai 400 021.

Ref: CO/ Mktg/Oprns/ZD/02/2019 Date 09th April, 2019

ALL HODS, All Zonal Managers and Sr /Divisional Managers (I/C)

At present, it has been our practice to provide one day extension forcompletion of pending proposals for the first fortnight of the month i.e.on 16th and figures are being communicated from Zonal Office to CentralOffice on the next working day.

It has now been decided by Competent Authority that NB Completion forthe first fortnight of the month will cease on 15th of the month and NBfigures for the first fortnight shall be communicated by Zonal Office toCentral Office on next working day. This comes into effect from firstfortnight ofApril 2019.

However, there is no change in existing practice with regard to secondfortnight of the month.

Executive Director (Marketing/PD)

Re: NB Closing for the first fortnight


NFIFWI/ /2018-20 Date: 10.3.2019

To,

The Executive Director (Mktg),

L.I.C of India

Central office,

Yogakshema,

Mumbai – 400021

Respected Madam,

The Election Commission has announced the Loksabha election dates,

which will be held in seven phases starting from April 11th to May 19th

2019. In all earnest, we want to inform you that the inspite of your

instructions vide CO/Mktg/DO/2 dated 10.10.2018 following the Executive

Director (Personnel) Circular Per/ER/A/G/2018 dated 16.08.2018. The

Election Commission of India has issued guideline for requisitioning of

staff for election duties from bank and LIC by issuing a circular dated

30thDecember 2009 (Ref: No-464/INST/2009/EPS), addressed to the

Chief Electoral Officers of all States and Union Territories (copy enclosed

for your ready reference). As per guidelines, “while requisitioning the staff

for polling duty, availability of the staff from the authority concerned be

considered and therefore requisition of staff from institution should be

done in consultation with the Nodal Officer of that institution.”

“Secondly, during the process of requisition of staffs, employees of banks,

LIC may be drafted on election duty to the minimum extent possible, only in

a constituency where sufficient numbers of Govt. employees are not

available or in emergent circumstances such as strike etc. by the Govt.

employees. Care should be taken to ensure normal functioning of banks,

LIC are not interrupted. Further, if practicable, their posting to any polling

station outside their normal place of duty may be avoided. Care should be

taken that minimum numbers of employees of such institutions is

requisitioned so that the business of these institutions is not hampered.”

Inspite of the Circular, CO/Per/ER-A/054/2014 dated 15.01.2014 and the

communiqué from the Election Commission No.464/INST/2009/EPS

dated 30.12.2009 regarding requisition of staff for election purpose and

Judgments from different honourable courts clearly definingArticle 324(4),

324(6) and Section 26 of the Representation of People Act of 1961, the

local officials at LIC are giving indiscreetly the complete list of employees

under its jurisdiction irrespective of their Job Profile (Development Officers

governed by Special Rules which are not negotiable for the loss of time

owing to deputation), health conditions and also some exigencies. This is

done under the pretext of illusionary stringent legal implication on them

without understanding the law and also not even having a second word

with the Election Officials.

Further if the deputed official skips the election duty due to very valid

reason, he/she is exposed to legal hassles to defend individually. The

office does a job of passing on the notice and does not mediate even

though is very much aware of the reason behind abstaining.

Ref: - Deputation of Development Officers for Election Duty.

Incidentally, in the last General Elections, Some Development Officers of

South Central Zone were deputed as Assistant Expenditure Officials for a

period of 40 to 45 days monitoring the expenses pie to pie of a candidate in

a particular assembly segment of a Parliamentary Constituency exposing

them to all the risks involved in this very sensitive Job. In the whole

process, one development officer could manage to bring the requisite cost

and the other lost one increment under the special rules for no fault of

theirs.

On 23th February 2019, Development Officers of Barpeta Branch, Assam

are deputed as Assistant Expenditure Officials for the ensuing Parliament

elections, basing on the list given by LIC. The Development Officers have

to do the job, which will be for more than 45 days and will definitely affect

their performance in LIC. We request your immediate intervention in the

matter.

We appeal to you to give clear instructions not to depute the Development

Officers who are governed by special rules which clearly mandates them

to adhere without any exemptions for election duty and also ensure that

the Nodal officers negotiate with the election officials for exempting

Development Officers from election duty.

On the other side, kindly bring to the knowledge of Election Commission of

India about the Special Rules Governing the cadre of Development

Officers and persuade the commission to issue a special communique

restraining development officers for being drafted to election duty.

We request and look forward for urgent solution on the issue concerning

the whole class of Development Officers and thus affecting the

performance of Development Officers. Kindly treat this matter as urgent

and emphatically expedite.

With best regards,

Yours Sincerely,

Vivek Singh

Secretary General.

EDITORIAL BOARD

CHIEF EDITOR:

All India President.

EDITOR:

Secretary General.

ASSOCIATE EDITORS:

Resident Secretary,(Mumbai).

Zonal Resident Secretary, WZ.

ADVISORS:

CHIEF FACILITATOR:

Ex - All India President.

SHRI. M. VINAY BABU.

SHRI. VIVEK SINGH.

SHRI. D.P.YADAV.

SHRI. WILLIAM LAZARUS.

All C.S. Members.

SHRI. MIHIR LOKHANDWALA.

Agency Section, Marketing Department,3rd floor, Central Office "Yogakshema",Jeevan Bima Marg, MUMBAI 400 021Ph: - (022) — 66598333,8334 Fax: - 22824386e-mail: co_agency @licindia.com


Ref: NB&R / 200 /2019 14th March, 2019

To,All HODs of Central Office, All Zonal Offices,

In order to expedite the decision making process and reduce the turnaround time for underwriting, it has been decided to revise financial powers forunderwriting as laid down in Chapter III of Financial Powers Standing Order, 1960.

1. The financial powers are given in Annexure 'A' and the apportionment of underwriting work is given in Annexure 'B'.The financial powers for underwriting through Rule Engine delegated to B&AC Dept. Central Office, Direct MarketingUnit, and select Development Officers is given in Annexure 'C'. The underwriting limits of the Zonal Offices, Divisional Offices,Branch/Satellite offices and the officials working within the offices are revised as given below:-

Re: Amendments to Financial Powers Standing Order 1960

Note: Proposals on standard and substandard lives are to be underwritten as per the financial powers as indicated in the office wise apportionmenttable given below:

APPORTIONMENT OF UNDERWRITING WORK PERTAINING TO I. FINANCIAL POWERS TO BO/DO/ZO/CO

Taking in to account the above changes the underwriting work will be apportioned among the Branch Offices/Satellite Offices, Divisional Offices, ZonalOffices and the Central Office. The limits for proposals on standard and sub-standard lives at the various offices are as shown below: -

Chapter III

OTHER FINANCIAL POWERS RELATING TO PROPOSALS AND POLICIES

1. Financial Powers to BOIDO/ZOICO

Nature of Power AuthorityExtent of Financial Power (upto and including)

Rupees

1(a) Revivals: (Sum to berevived on the basis of

DGH)

HGA/AAO/AO/BM/SBM/

ManagerAdmn / Chief

Mgr

Full

(b) Original Term Revivalsgum to be revived) &Otheran original terms-Revival

(Sum to be revived)

Standard Lives-Underwriting of New

Proposals (Sum underConsideration) & Sub-

standard livesUnderwriting of New

Proposals (Sum underConsideration)

NON-MEDICAL

MEDICAL

Sub-stdStandard

AO

HGA

AAO

SBM / BM incharge /Manager

Admn

BMC / ChiefManager

In Branch Offices &Satellite Offices

4,00,0005,00,000 5,00,000

7,00,00012,00,000 12,00,000

25,00,000 25,00,000 15,00,000

20,00,000 20,00,000 10,00,000

30,00,000 30,00,000 20,00,000

Deferred annuities: Cash Option of Rupees 20 Lakhs and Immediateannuities as well as Deferred Annuities without life cover: AO &

above full extent.

HGA 8,00,000 7,00,000 4,00,000

SDM / DM incharge

AAO

AO

ADM / M(NB)

DM / M (NB)

20,00,000

20,00,000

15,00,000

25,00,000

8,00,000

15,00,000

30,00,000

40,00,000 20,00,000

50,00,000 30,00,000

30,00,000 60,00,000 40,00,000

HGA

AAO

AO

In Divisional Offices

In Zonal Offices

In Central Office

Medical(Standard as well as Substandard Lives)

15,00,000

35,00,000

50,00,000

ADM

DM (Secy)

ZM in charge

SDM /RM(Actl)

AAO

AO

ADM

DM (Secy)

SDM

Chief /ExecutiveDirector

75,00,000

1,00,00,000

1,50,00,000

2,00,00,000

60,00,000

80,00,000

1,25,00,000

2,25,00,000

3,00,00,000

Above 3,00,00,000

II. Signing of Policies (Including digital signatures)

Extent of Financial Power (upto and including)RupeesNature of Power Authority

FullSigning of Policies HGA


Notes:-i. Limits shown above are based on Sum Under Consideration.ii. The financial underwriting powers given to Branch Offices in respect of sub-standard lives up to EMR Class III are for build alone.iii. Underwriting powers shall not be delegated to ABM(S), BM(S), Managers(S) and Marketing Manager. However, powers relating to revival of

lapsed policies will continue to be exercised by Marketing Manager as before.iv. For the purpose of calculation of Sum Under Consideration / Sum to be revived, for existing as well as future plans, rating up will be as per

the circulars on underwriting guidelines for the respective plans issued.v. In respect of proposals whereunder premium paying mode is single premium, the sum under consideration is to be taken as per the plan

underwriting circulars.vi. Proposals with any special reports should be referred to Divisional Office.vii. Proposals with age at entry [anb] on date of proposal 61 years and above should be referred to Divisional Office irrespective of the sum

assured for underwriting as per FPSO.viii. All proposals/policies with age at maturity of above 60 years and having adverse family history (as mentioned in section "Ratings for

family history" of chapter "Medical Underwriting") should be referred to Divisional Offices only if additional ratings for adverse family historybecome attractable as per the numerical ratings.

ix. Divisional Office should underwrite all those proposals within their financial limits, as per the apportionment of underwriting powersdetailed above and DMR guidelines (as amended from time to time). All other proposals may be referred to ZO/CO as detailed in DMRguidelines.

X. Proposals where previous policies were accepted by DO/ZO/CO with health extra, should be referred to the respective offices only.While doing so, previous policy extract with corresponding proposal number should also be sent. However Zonal Offices can underwriteproposals up to sum under consideration of Rupees 15 Lakhs whereunder previous proposals were accepted by Central Office with healthextra. In such cases, it should be ensured that the EMR class to be charged by the Zonal Offices is not less than the EMR class charged bythe Central Office previously.

. All proposals requiring facultative reinsurance irrespective of sum assured should be referred to Central Office.xii. All proposals beyond the limit of Zonal Office should be referred directly to Central Office by Divisional Office.xiii. All proposals requiring declinature should be referred to Central Office.xiv. For detailed instructions refer the circulars issued in the subject matter from time to time.

Proposals which can be underwritten by the Senior Business Associates:i. Only New Proposals coming from inforce agents of own agency organization only.ii. Only standard lives.iii. Powers allotted to SBAs are applicable only up to Maximum TRSAof Rupees 15 Lakhs.iv. For all other conditions to be complied refer to the instructions issued in the subject matter from time to time.

Proposals which do not pass through rule engine will be underwritten by the BO/DO/ZO/CO as per the FPSO limits.These revised underwriting powers will come into force with immediate effect.

Executive Director (New Business and Reinsurance)

xi

III. Financial Powers for underwriting through Rule Engine

Nature of Power AuthorityExtent of Financial Power (up to and including)

SUC in Rupees

B & AC Dept COThrough Rule Engine

Through RuleEngine

Non medicalMedical (C

Standard live withFMR)

30,00,000 30,00,000

Immediate annuities and Deferred annuities withoutlife cover : Through Rule engine to full extent

Nature of Power andAuthority

AuthorityExtent of Financial Power (up to and including)

SUC in Rupees

Non medical Medical

Direct Marketing UnitThrough Rule Engine

Through RuleEngine (All plansavailable for sale

under Online,through Direct

Marketing Dept.)

Plan wise maximum nonmedical limit as availableunder respective online

plans. (as updated from timeto time).

NIL

Immediate annuities and Deferred annuities withoutlife cover : Through Rule engine to full extent

AuthorityNature of PowerExtent of Financial Power (up to and including)

SUC in Rupees

SBA (through OnlineUnderwriting Portalonly-through rule

engine)

Non medical Medical

Sub- StandardStandard lives only with FMR

10 Lakhs 10 Lakhs Nil

However, above powers to SBAs are applicable only up to maximum TRSA of Rupee 15Lakhs

OfficeStandard livesproposed for

SUC in Rupees

Sub-standard lives

EMR ClassI,II,III

EMR Class IV& V

EMR ClassIV

EMR ClassVII & above

BO/SO 30 Lakhs 20 Lakhs* Nil Nil Nil

DO 60 Lakhs 40 Lakhs

ZO 200 Lakhs 150 Lakhs

25 Lakhs

100 Lakhs

20 Lakhs

60 Lakhs 25 Lakhs

Over 200 LakhsOver

150 LakhsOver 100Lakhs

Over 60Lakhs

* By build only

Cir No Mktg./ZD/FP/06/2019

All Zonal Managers and Sr /Divisional Manager(l/c) of Divisions

MDC/ZTC/STC/Audit Centres/Inspection Deptt.

This has reference to CO Circular ref Mktg./ZD/32/2016 dated

22/08/2016 on the above subject. We are receiving queries from

Zones regarding the credit given to Development Officer on

business done by City CareerAgents (CCAs). In view of the same, it

has decided by the Competent Authority to append the below

conditions under serial no (07) of the aforesaid circular:

i. If any City Career Agent (CCA) completes the entire year's

stipendiary norms, both on the basis of First Year

Commission (excluding Bonus Commission)(FYC) and

Number of Lives (NOL), in any of the twelve months, he will

be eligible for stipend for the remaining months of the

stipendiary year.

ii. If any CCA completes the stipendiary norms in the period

within the relevant Appraisal Year, then the Development

Officer will get full credit of SYFPI in the relevant Appraisal

Year itself and this will be taken in to account at the time of

calculation of IB for the relevant appraisal year itself.

Needless to add that, for the new business completed by the

CCA if any, during the remaining months of the stipendiary

year falling due in the Development Officers immediately

succeeding appraisal year also, (i.e.) the Development Officer

will be eligible for full credit of the business done by the CCA

during the stipendiary year.

All other conditions given in earlier Circulars ref Mktg/ZD/45/2010

dated 21/10/2010 and ref Mktg/ZD/32/2016 dated 22/08/2016

remain unchanged.

The above new conditions will be applicable for all CCA agents who

will be appointed on or after 01.04.2019.


27/03/2019

Reg: Review of CCA Scheme Credit given to Development

Officer.



NFIFWI/ /2018-20 Date: 19.3.2019

To,The Chairman,L.I.C of IndiaCentral office, Yogakshema, Mumbai – 400021

Respected Sir,

We heartily welcome your message dated 14th March 2019acknowledging the contributions of each and every segment of ourworkforce for making LIC of India, one of the most noble organisations,that was ever seen. We also highly appreciate your feelings that humanresources are the most premium assets of the corporation.

We further welcome the recent circulars issued from the Central Officegranting some employees benefits in the form of reimbursement of mobile& news paper expenses and expenses on household help, electricitycharges and furniture items. However, we are very much surprised andshocked to observe that Class-II Officers of the corporation having soleresponsibility to procure business from the market during presentcompetitive market scenario are being totally ignored and deprived toallow any kind of such employee’s benefits. Earlier, when Meal Coupanwas introduced as welfare measure, it was extended to every section ofemployees in proportion to the respective cadre without any division ordiscrimination amongst the employees. Similar kind of treatment is alsobeing expected at the time of issuance of all such recent circulars as eachand every section of employees who are contributing for the growth andprogress of LIC may not feel alienated or deprived from some employeesbenefits which are welfare in nature.

We have already placed our demands through our present charter ofdemands submitted to your good office on 7th December 2017 forextending different kinds of employees benefit to our class for ease ofdoing our marketing activities. Even, during recently concludedinformation sharing session, we had pointed out for extending some ofthose benefits to our class as welfare measure.

We are in receipt of sharp reaction from our members against such illtreatment to our cadre. A sense of discrimination and alienation hasalready been developed amongst our members after going through allsuch circulars which is not at all desirable for the good health of ourbeloved institution particularly at this most crucial period of the currentfiscal. We need to ensure, that each and every Development Officershould come out immediately from any kind of ill feelings or alienation andgive their best for LIC with a sense of pride at this most crucial time.

As such we sincerely urge upon you to extend all such benefits to each andevery section of employees in proportion to the respective cadreparticularly for the class of Development Officers without any further delay.It is needless to mention that as all such benefits are welfare in nature, itshould not be taken into cost computation for our cadre.With best regards,

Yours Sincerely,

Vivek SinghSecretary General.

Ref: - Recent circulars on Employees Benefits without giving equaltreatment to the class of Development Officers.


Ref: IRDAl/CAD/ClR/PPHl/059/04/2019 Dated 10th April, 2019

CIRCULAR

All Insurers — Life, General and Health

1. Clear and transparent communications play a vital role in

servicing of insurance policies and in ensuring that the benefits

of insurance policies flow to the beneficiaries in a timely

manner. Further, when it comes to claims, there is a need to

make available a tracking mechanism for policyholders so as to

enable them to know the status of their claim/s. Therefore, the

Authority, keeping the interests of policyholders in view, directs

all insurers, in terms of Section 14(2) of the IRDA Act, 1999 as

follows:

a) All insurers shall send all communication relating to issuance

and servicing of insurance policies such as proposal

registration, further requirements for completing proposals

and various requirements of underwriting and/or relating pre

-acceptance surveys etc, wherever applicable in general

insurance, information about policy issuance i.e acceptance

/rejection of proposals, renewal/lapse intimations/premium

reminders wherever sent, bonus accrued in life insurance

participating policies, value of ULIP polices, and all other

information that has a bearing on servicing of insurance

policy, either in the form of a letter, e-mail, sms or any other

electronic from approved by the Authority. Further in case of

health insurance, where TPAs are engaged for rendering

health services, Insurers shall ensure that all related

communications such as issuance of ID card are sent either

by the TPA or shall be carried out by the Insurers on their

own.

b) Insurers shall also send brief messages for the purpose of

enhancing insurance awareness apart from sending

necessary caution messages such as not falling prey to

spurious calls/offers etc and thus ensure that the interests of

policyholders are protected.

c) Further, in order to ensure fair and transparent claim

settlement procedures, all insurers shall notify about the

status of the claim at various stages of its processing. In case

Re: Information to the insurance policyholders/claimants

about various insurance policy services.

of health insurance, where TPAs are engaged for rendering

claims services, it is the responsibility of insurers to ensure

that status of claim shall be notified to the claimant at every

stage of claim. The following systems shall be put in place by

all the insurance companies.

i) Immediately upon the intimation of the claim, a unique

claims reference number shall be created and notified

electronically to the registered mobile number and/ or e-mail

id of the policyholder/claimant, wherever available.

Subsequently, at every stage of the claim processing such

as calling for further requirements, or arranging for survey,

communication of the final decision i.e admission or rejection

or repudiation of claim, payment details such as by cheque

or bank credit etc, timely notifications shall be sent to

policyholder or claimant.

iii) The notification sent to the policyholder / claimant containing

the unique claims reference number shall also enable

tracking the claims status by the policyholders / claimants

themselves through the portal or website or Apps of the

insurance company or any authorised electronic means,

made available.

Insurers are also directed to put in place procedures for

collecting the mobile numbers and the e-mail ids of the

policyholders both at the point of sale and also on an

ongoing basis as part of policy servicing. Providing mobile

number and e-mail ids by a policyholder shall be voluntary

and shall not be made mandatory. Services shall be made

available to enable the policyholders to update their mobile

numbers and e-mail ids, be it in web portal or APPs of the

insurers. It will be the responsibility of the insurers to ensure

total confidentiality of policyholders information.

v) Consent of the policyholders shall be specifically obtained for

notifying the services rendered by the insurers and no other

unsolicited information shall be sent to the policyholders.

2. Care may be taken to use simple language that is easy to

read and understand in these communications. Wherever

feasible, the communications may be in regional or local

language of the place of residence of the policyholder /

claimant, besides English/Hindi.

This shall be implemented by Insurers with effect from

01/07/2019.

(TS Naik)

iv)


1. About the Scheme

The Group Mediclaim Scheme provides pre-authorization for

cashless/reimbursement of hospitalisation expenses to all classes of

employees/retired employees of the Corporation and their dependents

through a Group Mediclaim Policy. Policy is being serviced by The New

India Assurance Company Limited. Scheme offers compulsory family

floater sum insured of Rs.5 Lakh, 6 Lakh and 10 Lakh. Employees have

also availed benefit of optional increased Total Sum Insured (on floater

basis) for Rs.6 Lakh, 8 Lakh, 10 Lakh, 12 Lakh, 15 Lakh, 20 Lakh, 25

Lakh, 30 Lakh, 40 Lakh and 50 Lakh.

2. The TPAs assigned to service various LIC zones for the policy period

01/04/2019 to 31/03/2020 are as following:

Western Zone (Incl. Central office, Foreign Posting, MDC, HFL, MF,

other deputations) - MD India TPA

Central Zone - Health India TPA

Northern Zone - MD India TPA

North Central Zone - Raksha TPA

East Central Zone - Raksha TPA

Eastern Zone - Heritage TPA

South Central Zone - Medi Assist TPA

Southern Zone - Vidal TPA

3. Room Rent Limit:

Room, Boarding Expenses as provided by the hospital including Nursing

charges, not exceeding 1.5% of Total Sum Insured (Basic +Additional) per

day, subject to maximum amount of Rs. 7500/-(for Class A cities), Rs.

5000/-(for Class B cities) & Rs. 4000/- (for Other cities) per day are

payable. Members who are covered for total increased cover for Rs.40

and 50 Lakh are eligible for Room Rent Limit of Rs.9000/- per day in Class

Acities. The classification of Cities is given in policy document.

In case of admission to a Room Rent at rates exceeding the aforesaid

limits, the reimbursement/payment of all other expenses incurred at the

Hospital, with the exception of cost of medicines, drugs and implants,

shall be effected as per eligible room category(reduced proportionately)

in the Hospital.

Intensive Care Unit (ICU) /Intensive Cardiac Care Unit (ICCU) expenses:

There is NO Capping/Ceiling on ICU/ICCU expenses.

SUMMARY OF GROUP MEDICLAIM POLICY 2019-20

4. Pre and Post-Hospitalization limit:

Pre-Hospitalization medical expenses up to 30 days period and Post-

Hospitalization medical expenses up to 60 days period are covered. In

case of Renal Failure and/or Organ Transplantation and/or Cancer related

ailment/treatment the above condition of 30/60 days may be waived.

5. International Medical Second Opinion cover on treatment for critical

conditions/diseases

6. Following expenses are NOT payable :

a) Hire Charges, Luxury tax, Escalation Charges, Miscellaneous

Charges, File Charges, Departmental Charges, Ward Boy / Ayah

Charges and any other similar charges levied by the hospital.

(Only Registration/Admission charges and GST/Surcharges are

payable. Service charge, nursing charge if charged in hospital bill

shall be payable within Room Rent Eligibility Limit)

b) Telephone charges, Television, Private Nursing/ Barber or Beauty

Services, Diet Charges(other than patient diet), Baby Food,

Cosmetics, Tissue Papers, Diapers, Toiletry Item, Baby Oil, Napkins,

Sanitary Pad, Dettol, Savlon, Spirit, Razor, Blade, Dynaplast,

Bandage, Towels, Bed-sheets, Plain Sheet, Cloth, One Touch Strips,

Guest Services, Steam ,Electricity Water Charges and similar non

medical items and incidental expenses.

c) Non-medical expenses including convenience items for personal

comfort - External Durable Material / Non Medical Equipments of any

kind used for Diagnosis / Treatment, Infusion Pump etc., Ambulatory

Devices like Walker, Crutches, Belts, Collars, Caps, Splints,

Slings, Braces, Stockings, Elastocrepe bandages, external

orthopaedic pads, sub cutaneous insulin pump, Diabetic

Footwear, Glucometer, Thermometer, alpha/water bed and similar

related items etc. and also any medical equipments which is

subsequently used at home.

The complete list of exclusions is given in Policy Document.

7. CASHLESS & REIMBURSEMENT FACILITY THROUGH TPA:

1. The insurer will provide cashless & reimbursement facility through TPA.

2. TPA will remain unchanged in case of inter zonal transfer of

employee and/or if retired employee shifts his/ her residence from

one place to another place. Original TPA will continue to provide

services based on Pan India network of hospitals

8. Expenses relating to Diagnostic Tests without Hospitalization

Following Diagnostic Tests without hospitalization shall be covered


subject to the following:

Diagnostic Tests Maximum charges payable.

MRI charges Rs.8,000/- each Insured

CT Scan charges Rs.5,000/- each Insured

Sonography charges

(Excluding maternity related) Rs.2,000/- each Insured

Biopsy Rs.4,000/- each Insured

Tread Mill Test Rs.1200/- each Insured

Echo Test Rs.1500/- each Insured

Gastroscopy Rs.4000/- each Insured

Colonoscopy Rs.6000-/ each Insured

EEG (Electroencephalogram) Rs.1000/- each Insured

EMG (Electromyogram) Rs.2000/- each Insured

Holter Monitor Test Rs. 5000/- each insured

PAP SMEAR Rs. 750/- each insured

PSA (Prostate Specific Antigen) Rs. 750/- each insured

Mammography Rs. 5000/- each insured

PET Scan Rs.15000/-each insured

Reimbursement of expenses is allowed only for the above tests and no

equivalent diagnostic test will be considered for this purpose. The

maximum Reimbursable amount under this benefit shall be Rs. 75,000/-

for the family, during the policy year. The above amounts shall be within the

overall Sum Insured limit. For claiming reimbursement under this, the

tests should have been recommended by an MD DOCTOR or A

DOCTOR WITH EQUIVALENT QUALIFICATION and supported by

documents and certification evidencing present complaints necessitating

the tests to be carried out. However if the Test is recommended by

prescription from a Govt. Hospital then the above condition can be waived.

These expenses incurred without hospitalization are payable only once for

respective diagnostic tests during the policy period, per insured. However,

for MRI, CT Scan, Sonography & Biopsy tests, the same are allowed twice

during the policy period, per Insured person, if done for a different

organ/body part.

9. SUB-LIMIT CLAUSE

1. Fees paid in cash will be reimbursed on submission of numbered

bills upto a limit of:Surgeon/Consultant/Specialist: Rs. 30,000/-

Assistant Surgeon : Rs 12,000/- Anesthetist: Rs 20,000/-.

2. Cataract shall be limited to Actual OR maximum of Rs. 60,000/-

(inclusive of all charges, excluding service tax) for each eye,

whichever is less.

3. Expenses incurred for Ayurvedic/Homeopathic/Unani Treatment are

admissible provided the treatment for illness/disease and

accidental injuries, is taken in a Government hospital or in any

institute recognized by Government and/or accredited by Quality

Council Of India / National Accreditation Board on Health, excluding

centers for spas, massage and health rejuvenation procedures.

Further, Steam Bath, Shirodhara, PANCHAKARMA and similar

ayurvedic treatments are NOT payable. However the maximum

reimbursement will be 25% of sum insured during the policy period.

4. Ambulance Charges: Actual or subject to maximum Rs.5000/- per

hospitalization.

5. Lasik Laser treatment: The maximum amount payable is Rs.

35,000/- per eye for keratotomy of Insured having more than (-4)

refractive error, and for therapeutic reasons like recurrent corneal

erosions, nebular opacities and non healing ulcers.

6. Age Related Macular Degeneration (ARMD) and/or treatment for

retinal disease by intravitreal/intraocular injection/intervention

admissible only upto Rs 25,000/- per member per eye per year.

10. Robotic surgery for Malignant Cancer/Cancer, Brain and Spine only

are payable.

11. Cochlear Implant -Hospitalization expenses for cochlear

implantation surgery (including cost of cochlear implant) is payable

upto a sublimit of Rs 10,00,000/- per member with an excess of

Rs 1,50,000/- to be borne by Insured member.

12. Maternity Expenses Benefit:

a. Normal Delivery: The maximum benefit allowable will be maximum

upto Rs. 65,000/-

b. Caesarian Section Delivery: The maximum benefit allowable will be

maximum upto Rs. 1,25,000/-.

13. Physiotherapy as a part of the Pre & Post hospitalization period is

payable upto a limit of INR 40,000/- per person per year.

Physiotherapy treatment taken at clinic or at specialized

physiotherapy treatment centre is only payable. Treatment for

Physiotherapy at home not payable. Physiotherapy treatment at

home is payable only when the patient is permanently or

temporarily disabled (Partial & Total). However such disability

should be certified by the consultant doctor under whom patient is

treated. Temporary Disability for Physiotherapy to be availed at

home - Can be defined as: Impairment of mental or physical

faculties that may impede the affected person from functioning

normally only so far as he or she is under treatment; with a

minimum of 15 days of treatment certified by the treating doctor.

The pre & post hospitalization period limit of 30/60 days shall not be

applicable for patients who are totally and permanently

disabled/paralyzed.

14. Hospitalization less than 24 hrs.

Limitation of 24 hrs hospitalization is NOT applicable for defined

surgeries/procedures. Surgeries/Procedures not defined but agreed by

Company/TPA which require less than 24 hours hospitalization due to

advancement in Medical Technology are also covered.


Ref: NF/EZ/EZO/05/19-21

ToThe Zonal ManagerLife Insurance Corporation of IndiaEastern Zonal OfficeHindustan Building4, Chittaranjan AvenueKolkata – 700072

You are aware that a good number of Development Officers are goingon superannuation from different divisions within our zone almost in everymonth. During their long span of service with LIC, all those retiring DevOfficers have contributed a lot for the growth and prosperity of our belovedorganization. Naturally, being a responsible employer we must take all theinitiatives so that they can enjoy a dignified and peaceful retired live.

In all most all the PSU’s, there is a convention or practice to arrange aspecial training cum awareness programme with all the officers andemployees before three to six months from the date of retirement to makethem aware about different kinds of retirement benefits, to guide themproperly how to invest the retirement proceeds most securely to earnhandsome return out of that and how to enjoy a happy, healthy andpeaceful retired live through healthy diet, light exercise, yoga, meditationetc. Basic purpose of that training cum awareness programme is also tomotivate and guide them properly so that soon after retirement aftercompleting a long span of service life with the employer, they should notdemoralized or feel depressed that they are no more in a position tocontribute for their employer, family members and even for the society.

As we know, that our corporate Office is also having similar type of trainingcum awareness programme for all our officers and employees just beforeretirement through ZTC of the respective zones. Unfortunately, this type oftraining cum awareness programme is not being conducted by our ZTC,Kolkata.

As such, we sincerely request you for initiating the training cum awarenesssession with all our retiring Development Officers at ZTC, Kolkata beforethree months from the date of retirement with immediate effect. We alsohumbly suggest for making arrangement for handing over one uniformmemento along with a letter of commendation in acknowledging hisservice for the Corporation duly signed by the Chairman, LICI to the retiredDevelopment Officer on behalf of our beloved organisation on the day ofhis/her retirement.

We will be sincerely looking forward for a prompt action from yourend, we are requesting for.

With best regards,

Yours faithfully,

S. B. RayGeneral Secretary

Date- 11th April 2019

Respected Sir,

Re: Holding training session of Dev Officers at ZTC, Kolkata justbefore retirement.

Ref: NF/EZ/EZO/04/19-21 Date- 6th March2019

ToThe Zonal ManagerLife Insurance Corporation of IndiaEastern Zonal OfficeHindustan Building4, Chittaranjan AvenueKolkata – 700072

We had an opportunity to attend the Divisional ExecutiveCouncil Meeting of our Asansol Division held at Asansol on lastSunday (3rd March 2019) where representatives from all theBranch Units/SO’s underAsansol Division were present. During themeeting, we had shared our concern about recruitment of lessnumber of agents by the Development Officers and made a requestto all the participants to give a special drive for recruitment ofagents, especially the RCA’s and CCA’s.

During discussion on the particular issue, it has come to ourknowledge that since last couple of months, IC-38 Book (English,Hindi & Bengali version) on Pre-recruitment test is not at allavailable at any of the ATC’s & DTC under Asansol Division. Due tothis reason, the prospecting agents are facing huge difficulties fortheir preparation for online Pre-Recruitment Test. At the same time,non-availability of IC-38 Book is also affecting the success rate ofPre-Recruitment test to a great extent.

Sir, you must appreciate the fact that at a time when we are givingmaximum thrust on recruitment of more number of agents at all ourBranches/SOs to boost up the sales, we need to ensure that thereshould not be any scarcity on supply IC-38 Book for all the availableversions (English, Hindi, Bengali & Assamese etc) to any of ourATC’s/DTC’s under our zone.

As such, we sincerely request you for initiating all possible steps forsupply of IC-38 Book in sufficient numbers at all the ATC’s/DTC’snot only in Asansol Division but also at Divisions too as early aspossible.

We will be sincerely looking forward for a prompt action from yourend, we are requesting for.

With best regards,

Yours faithfully,

S. B. RayGeneral Secretary

Re: Non-availability of IC-38 Book at DTC’s/ATC’s.

Respected Sir,

Eastern Zonal Federation


Ref: ZF 27(17) 22nd March 2019.

To,

The Zonal Manager,

LIC of India,

Western Zone,

Mumbai

Dear Sir,

We would like to draw your kind attention towards the provisions of Central

Office Circular Ref: CO/CRM/1123/23 dated 15th June 2018 with

reference to the above subject (copy enclosed) and the provision of

Settlement Option which is available for our all the plans prior to

31.12.2013. The above quoted circular clearly states that “for plans issued

on or after 1.1.2014 the Settlement Option will be available only if allowed

as per introductory circular of the plan”.

All plans introduced after 1.1.2014 have the Settlement Option in the

introductory Circular except Plans 814/815/836/833. The recently

introduced Plan 853 (Jeevan Navjeevan) too has the provision of

Settlement Option.

The provision of Settlement Option is not only a marketing tool for the field

force but also very useful to the policyholder and the Corporation. The

Settlement Option is an unparalleled choice to plan a Tax Free Pension.

We strongly believe that in our newly introduced plans 814/815/836/833

provisions in the introductory circular are left out the same are without any

specific intentions since the same was available in the past and in all plans

the introduced from the year 2018 onwards.

We request you to kindly pursue the same with the competent authority in

Central Office and if required, through them with the regulator since the

IRDA is the competent authority to approve our products. We sincerely

need to have a re-look and provide the policyholder a choice of the

settlement Options.

We request you to please follow up the redress of this issue.

Thanking You,

Yours Sincerely,

Deepak Vaghela

Zonal Secretary

Re: Settlement Option.

Western Zonal Federation

C.C. - Executive Director - (NB&RI), Executive Director - CRM, R.M. -

CRM.

Ref: ZF 27(18) 10th April 2019.

To,

The Zonal Manager,

LIC of India,

Western Zone,

Mumbai

Dear Sir,

The insurance contract ideally is a long term contract and in due course of

time there is always a possibility of the policy holder losing the original

policy document. In principle the policy document is an evidence of the

contract whereas the proposal form is the actual contractual agreement

between the policyholder and the LICI.

We have a procedure in place to issue duplicate policy/s wherein the

policyholder is required to submit an indemnity bond duly notarized on a

stamp paper of a certain value which varies state wise (like in the State of

Maharashtra it is Rs. 500/-.) for any claim or for a duplicate policy bond

even though the maturity value may be as low as Rs. 10,000/ the expenses

incurred to settle the claim incurs an expense of nearly Rs. 700/- (in the

State of Maharashtra ) apart from the inconvenience of running pillar to

post to get these things in order.

In view of the growing ticket size of our policy/s over a period of time we

request you to kindly review the rules (procedure/process) calling for

indemnity bonds and an upward revision in the settlement amount at least

up to Rs. 5 Lacs.

We have prudently modified many rules, in keeping with changing times,

in the policyholders interests like that of Settlement of the Survival Benefit

whereby we settle SB due up to Rs. 200,000/ directly into the policy

holders bank account without calling for discharge voucher or calling the

policy Bond for endorsement as was the practice in earlier times.

In the present scenario with the Private Insurers eating in to our market

share and tough market conditions such “CRM Initiatives” will earn

tremendous goodwill not only from our loyal policyholders but more so

from our field force which generally ends up doing all the leg work including

the financial burden under the pretext of “policy servicing”.

Such small initiatives are a positive step in the right direction providing

customer delight in servicing and will make our policy holders happy and

an image booster for the corporation.

Yours Sincerely,

Deepak Vaghela

Zonal Secretary

C.C. - Executive Director - CRM, R.M. - CRM.

Re: Requirement of Notarized Indemnity Bond for Maturity &

Duplicate Policy Preparation.

Western Zonal Federation


Central Office, Marketing Dept. 7th Floor. Yogakshcma Bldg. East

Wing, J. B. Marg, Mumbai 400 021. Telephone No 022-06598747/

66598968

Ref: CO/M ktg/LICA/2019-2020/01 Dated: 12.04.2019

All Zonal Managers,

All Regional Mangers (Mktg),

All Secretaries (SBA),

All Senior Divisional Managers.

Reference is invited to the provisions of CO Circulars Ref:

Mktg/ZD/15/2016 dated 17.06.2016 and Ref: CO/Mktg/LICA/2016-

17/2 dated 25.07.2016 with regard to LICAscheme.

It has been now decided by the competent authority to modify entry

condition of LICA scheme with effect from 01.04.2018 which is as

follows.

The average cost ratio of retired SBAshould he 8% or less in the last

5 appraisal years preceding retirement. The average cost ratio

should he rounded off to the first decimal place (For example if the

average cost ratio works to 8.04%. it should be taken as 8% and if it

works to 8.05%, it should be taken as 8.1 %).

The above modification is extended to all SBAs retired on or after

01.04.2018. Retired SBA should apply within one year from date

of superannuation.

All other provisions of the scheme related to office Maintenance

Allowance. Transaction fee, Allowance for High performing Agents,

Allowance for sponsoring Agents. Cash limit etc., remain

unchanged.

OMAis payable to the LICAwho activate BIMACONNECT office as

per prevailing rules and payment of other benefits on closure of

Review Year as at 31st March of every year.

Interested retired SBAs may apply in prescribed annexure as per

CO Circulars Ref: Mktg/ZD/15/2016

Re: Modification in Provisions of LICAssociate Scheme-2016

dated 17.06.2016

Chief (SBA)

Ref: CO/Mktg./SBA/Enrolment /2019-2020/01 15.04.2019

All Zonal Managers, Regional Manager (Mktg, Secretary (SBA)All Sr. Divisional Manager & Branch-in-Charges

It has been decided by, the competent authority to allow opening of firstwindow for enrolment. of SBA from 01.05.2019 to 30.06.2019. Eligibilityand other conditions will be as per CO circular ref: C0/Mktg/SBA/2017-18/12 dated 18.12.2017.

You may bring this to the notice of all eligible Development Officers underyour jurisdiction- The enrolment data should be sent in the prescribedformat (Annexure C-23 Column statement) to us,

Chief (SBA)

Re: SBAScheme Fresh Enrolment

Ref : Mktg/A/21® Dated: 12.04.2019

All Zonal Managers/Regional Managers(Marketing)/Sr./DivisionalManagers(l/C) of Divisions

MDC1ZTCs1STCs1Audit Centers/Inspection Department

We invite your kind attention to clause 7 of CO Circular RefMktg/A/ZD/29/2009 dated 22.10.2009 and CO letter Ref: Mktg./A/21(R)dated 06.06.2016.

In terms of the above letter dated 06.06.2016, 'Escalation Clause' wasimplemented for M.Y. 2017-18 for entry and for M.Y. 2018-19 forcontinuation.

Further, letter Ref: Mktg./A/21(R) dated 21.06.2018 confirmed that theImplementation of 'Escalation Clause' was deferred by one year, wherebyentry condition for M.Y. 2018-19 remained the same as that for M.Y 2017-18 and continuation condition for M.Y. 2019-20 remained the same as thatfor M.Y 2018-19.

Now the same has been further reviewed and it has been decided by theCompetent Authority to defer implementation of the said clause by oneyear.

Thus, with this deferment of escalation clause, the entry condition for M.Y.2019-20 will be the same as that of entry condition for M.Y. 2018-19. Thecontinuation condition for M.Y.2019-20 will continue in accordance to theletter Ref Mktg./A/21(R) dated 21.06.2018.

You are requested to bring this to the notice of all concerned.

Executive Director (Marketing / PD)

Re : Review of Escalation Clause.

Central Office, Marketing Department,3rd floor, "Yogakshema", West WingJeevan Bima Marg, MUMBAI 400 021Ph: - (022) — 66598333,8867 Fax: - 22824386e-mail: [email protected]


Ref: Per/ER-Discipline/Cir.No.214/2019 19th March,2019

The following guidelines are issued laying down the code of conduct to befollowed by employees while using internet or social media.

1. While creating any social network profile an employee shall createsuch profile in his/her real name and shall not create any profile byusing an identity other than his/her real name.

2. No employee shall post/express on any internet site or social mediaany remark/view which may be defamatory to the LIC of India or itsofficials or its employees.

3. No employee shall use the name/logo/network of Life InsuranceCorporation of India while expressing any view on internet sites orsocial media.

4. No employee shall post/express/forward any views or opinion onbehalf of LIC or by using his/her official position in LIC andshall not publish/ circulate any official information/ circular/memorandum/ documents etc. which are the record of LIC withoutthe prior written approval of Zonal Manager (I/C)/Executive Director(CC) in respect of employees under the Zone/C.O. respectively.

5. No employee shall circulate/write/express / forward views on anyinternet site or social media, that may harm the interest /reputationof the Life Insurance Corporation of India.

6. No employee shall criticize the management of LIC of India or thebusiness processes / business strategies / policies on any internetsite or social media.

7. No employee shall engage in collusive behavior on any internet siteor social media with LIC's competitors or any other individuals orgroups.

8. No employee shall post material on any internet site or social mediawhich are bigoted, hateful or which defames, abuses or threatensothers.

9. No employee shall post material on internet site or social media thatadvocates illegal activity or discusses illegal activities in a mannerthat may be construed as an intent to commit or as lending supportto such activities.

10. No employee should disclose any information, including personaldetails, about any other employee, agent or customer of LIC on anyinternet site or social media.

11. No employee shall canvass for any donation, lottery or third partymarketing / business promotional activities on any internet site orsocial media.

Failure to adhere to these guidelines may attract further action underRegulation 39 read with Regulation 21, 22 and 24 of LIC of India (Staff)Regulations, 1960.

EXECUTIVE DIRECTOR (PERSONNEL)

Re: Code of conduct for employees while using internet or socialmedia.

NFIFWI/52/2018-20 Date-08-04-2019

To,All The Members of NFIFWIDear Comrades,

We were informed by the management that some of our members areposting in social media, which are against the guidelines issued by LIC andmay attract disciplinary action under LIC staff regulations.

LIC had suspended a staff member for his derogatory posting on pulwamaterrorist attack, in which nearly 40CRPF personnel were martyred. LICC.O has issued circular Ref: Per / ER-Discipline / Cir.No.214 / 2019 Dated19th March 2019 laying down the guidelineto be followed by itsemployees. The guidelines are issued laying down the code of conduct tobe followed by employees while using internet or social media. Thefollowing are the guide lines issued by LIC,

1) While creating any social network profile an employee shall createsuch profile in his/her real name and shall not create any profile byusing an identity other than his / her real name.

2) No Employee shall post/expresson any internet site or social mediaany remark / view which may be defamatory to the LIC of India orits officials or its employees.

3) No employee shall use the name / logo / network of Life InsuranceCorporation of India while expressing any view on internet sites orsocial media.

4) No employee shall post / express / forward any views or opinion onbehalf of LIC or by using his / her official position in LIC andshall not publish / circulate any official information / Circular /memorandum /documents etc. which are the record of LIC withoutthe prior written approval of Zonal manager (I/C) ExecutiveDirector(CC)inrespect of employees under the Zone/C.Orespectively.

5) No employee shall circulate / write / express / forward views on anyinternet site or social media, that may harm the interest / reputationof the Life Insurance Corporation of India.

6) No employee shall criticize the management of LIC of India or thebusiness processes / business strategies / policies on any internetsite or social media.

7) No employee shall engage in collusive behavior on any internet siteor social media with LICs competitors or any other individuals orgroups.

8) No employee shall post material on any internet site or social mediawhich are bigoted, hateful or which defames abuses or threatensothers.

9) No employee shall post material on internet site or social media thatadvocates illegal activity or discusses illegal activities in a mannerthat may be construed as an intent to commit or as lending supportto such activities.

10) No employee should disclose any information, including personaldetails, about any other employee, agent or customer of LIC on anyinternet site or social media.

11) No employee shall canvass for any donation, lottery or third partymarketing / business promotional activities on any internet site orsocial media.

Failure to adhere to these guidelines may attract further action underRegulation 39 read with Regulation 21,22 and 24 of LIC of India (Staff)Regulations1960.

We caution all our members and request to strictly adhere to the guidelinesand avoid situations which attract action under LIC of India (staff)Regulations.

Comradely Yours,

(Vivek Singh)Secretary General


Ref: CO/Mktg/A/ZD/05/2019 Dated: 07.03.2019

To,All Zonal Managers, Regional Managers (Marketing),Sr. Divisional Managers In-charge of Divisions,and ZTCs, MDC, STCs &Inspection and Audit Centres.

This has reference to the CO Marketing Circular Ref: Mktg/A/ZD/29/2009dated 22October, 2009 regarding 'Revision of Agents' Club Rules w.e.fQualifying F.Y 2010-11 (M.Y 2011-12) and the respective Point 4. -Minimum Net Number of Lives Condition No. 1; Point 5.- Net Number ofLives/ Number of Lives in force: Condition No. 2 and Point 11 - Credit forrevived policies.

The Competent Authority has reviewed the above provisions andDefinition of Net Number of Lives and Credit for revived policies anddecided to amend the same as follows:-

Point 9.b.(i). Definition of Net Number of Lives as : 'Net Number of Lives'are distinct lives insured (not number of policies ) during the qualifyingfinancial year reduced by the number of lives who had been insured in thefinancial year preceding the qualifying financial year whose policies arelapsed as on 31' March of the said qualifying financial year. "However,under multiple policies on one Life i.e policies completed on same Life ,reduction in Life will be deemed due, subject to all the aforesaid policiesbeing pucca lapsed as on 31s1 March of the said qualifying financial year.Even if one policy out of the aforesaid multiple policies is in force, there willbe no reduction in Life".

Point 9.b.(ii). Definition of "Number of Lives in force" as "Number of Livesin force " are the number of lives in force at the end of each relevant yearout of the total business completed by the agent from the inception of theagency to the end of each such financial year. If the same life takes morethan one insurance in the same financial year, it will be counted as one lifeonly. "However, credit for revived policy will be subject to no earlier creditfor Life being given under multiple policies with part lapsation".

Point 11. Credit for revived policies:Any agent , who has revived policies in respect of business completed byhim/her during the financial year preceding the Qualifying Financial Year,is allowed to claim credit to the extent of 'lives revived' in arriving at 'NetNumber of Lives' if such policies are in force as on 31' March of thequalifying financial year. "The Branch Office to verify that under businessdone in the preceding financial year and wherever there is part lapsation ofpolicies under multiple policies on same Life, and subsequently revived,multiple credit of Life is not given on revival".

However, the agent must submit the full details of such policies revived byhim/her as per the Proforma in 'Annexure Ill' and make a representation tothe Branch Office for allowing such credit within a period of 2 months fromthe close of the qualifying financial year. The Branch office after dueverification of the particular, shall grant credit in arriving at ‘Net Number ofLives’ only if the agent is falling short of the required norm. The period of 2months from the close of the qualifying financial year is for making arepresentation to the office and not for reviving the policies upto 31st may.

All other Terms and Conditions under the CO Marketing Circular Ref: Mktg/A/ZD/29/2009 dated 22nd October, 2009 remain unchanged.

The above changes shall come into effect from Membership Year 2019-20.

Kindly bring this to the notice of all concerned.


Re: Revision in Agents Club Rules regarding Definition of "NetNumber of Lives" for MN 2019-20 for BM, DM, ZM and CM ClubMemberAgents


NFIFWI/51/2018-20 Date-28th March 2019

To,

The Chairman

Life Insurance Corporation of India

Central Office, Mumbai-400021

Respected Sir,

At the outset, we express our sincere thanks and appreciation

for the Circular No: CO/PER/ER-A/213/2019 dated 27th March

2019 extending the facilities of cost free reimbursement of Daily

News Paper expenses with maximum limit of Rs. 250/- per month

for the class of Development Officers. This will not only boost up the

morale of our class to a great extent to work hard with full of devotion

for growth and progress of our most beloved institution.

Sir, as you know that at present all most all the Development Officer

working under LIC are incurring huge expenses towards internet

charges to perform their duties and responsibilities more effectively.

E-mail, WhatsApp and other social networking systems are now

being fully utilised as effective tools for communication with our

internal as well as external customers. Apart from online

registration of new agents, our Development Officers are also

continuously sending plan presentations, competitions circulars

and all other official update through internet to our agents and

valued customers to boost up the sales.

We therefore sincerely urge upon you for granting cost free

reimbursement of a fixed amount on monthly basis towards internet

expenses to each and every Development Officers. This will

definitely work as an effective marketing tool at the hands of our

Development Officers to boost up the sales to the maximum extent

possible.

As such, we will be sincerely looking forward for a prompt and

favourable action from your end towards ease of doing business for

the class of Development Officers.

With best regards,

Yours Sincerely

(Vivek Singh)

Secretary General

Re: Reimbursement of cost free internet charges to all

Development Officers.


GB meeting of the Varanasi division on March 3, 2019 at Varanasil

Farewell ceremony function of NCZ Shri VP Singh organized by the organization at theDivisional Office campus Varanasi on March 3, 2019.

Ex ZS of

Negotiations on wages held on 12 and 13 March 2019, Individual discussions with Personal and Mktg. Department inpresence of both EDs and discussions with ED Mktg at Yogkshema

Printed, Published & Edited by VIVEK SINGH on behalf of NATIONAL FEDERATION OF INSURANCE FEILD WORKERS OF INDIA. Printed at SHRADDHAARTS. A/5, GIRIKUNJ INDUSTRIAL ESTATE, OFF MAHAKALI CAVES ROAD, ANDHERI (EAST), MUMBAI 400 093

and Published from NATIONAL FEDERATION OF INSURANCE FEILD WORKERS OF INDIA, NEW INDIA BUILDING ANNEX, S.V. ROAD, L I C OF INDIA,NEAR NANAVATI HOSPITAL, SANTACRUZ (WEST), MUMBAI 400 054. Editor : VIVEK SINGH

Honoring of our newly appointed Chairman Shri MR Kumar ji at Zonal Office New Delhi, by AIRS Delhi, Shri Rajesh Gupta, ZS NZ Shri SrikanthVashishta with all divisional office bearers of the Delhi 1, 2 and 3 divisions On May 14 and 15, 2019

Honoring of Shri T. Shushil Kumar ji, the new MD at Zonal Office Hyderabad on March 14, 2019 by AIP, AIRS Hyd and Shri T Sushil Kumar ji MD,greeted our AIP with bouquet on his birthday.

Demonstration of Joint Front at Central Office Yogkshema on February 27, 2019

On March 17, 2019, AIRS Mumbai with all Zonal Office bearers of WZ visited Central Office, and greeted our newly appointed Chairman Shri M.R.Kumar ji, MD Shri T.Sushil Kumar ji and Shri. Vipin Anand ji with bouquets.

news bulletin may 2019

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