new zealand local government website survey 2015

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2015 ALGIM Local Government Website Survey

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Page 1: New Zealand local government website survey 2015

2015 ALGIM Local Government

Website Survey“

Page 2: New Zealand local government website survey 2015

About the survey

annual online survey85% councils participated (66/78)snapshot of sectoruse as a resource

Page 3: New Zealand local government website survey 2015

What the survey tells us

website managementsoftware, reporting & searchfunctionality & online servicestop five taskssocial media & mobile apps

Page 4: New Zealand local government website survey 2015

Website ranking assessment

Self-Assessed Web Standards Compliance

Self-Assessed Website Functionality

& Online Services

Accessibility Audit (Blind

Foundation)

Enquiry Response

Times (ALGIM)

Best Practice Review

(ALGIM)

10%[45%]

20%[20%]

30%[20%]

10%[5%]

30%[10%]

Page 5: New Zealand local government website survey 2015

2015 ALGIM Local Government

Survey results“

Page 6: New Zealand local government website survey 2015

Website hosting

71% ▲Internally Externally

▼ 29%

Page 7: New Zealand local government website survey 2015

Content management

49% ▼CMS third party

45% ▲CMS open source

3% ▼Web publishing tools

3%Other

Page 8: New Zealand local government website survey 2015

Content Management Systems (CMS)

1. = Sharepoint & SIlverStripe 2. EpiServer3. Drupal, MySource Matrix, Umbraco4. WordPress5. SiteCore, Joomla, Kentico

▬▲

▲▲▲

▬ ▼ ▲

Page 9: New Zealand local government website survey 2015

Reporting packages

1. Google Analytics 2. Sharepoint3. Crazy Egg & AW Stats4. = SmarterStats, Joomla, Woopra

& Web Log Expert

▬▬

▼▬

Page 10: New Zealand local government website survey 2015

Top five tasks

1. Property & rates 2. Cemeteries 3. Job vacancies4. = Contact us & GIS/maps5. Plans

▬▬▲

▼ ▲▬

Page 11: New Zealand local government website survey 2015

Website responsive design

57% ▲Yes

24% ▲Next 12 months

19% ▼No

Page 12: New Zealand local government website survey 2015

Accessing your website from mobile

3% ▼Less than 10%

39% ▼10-25%

50% ▲25-50%

1.5%Over 50%

Page 13: New Zealand local government website survey 2015

2015 ALGIM Local Government

Social Media“

Page 14: New Zealand local government website survey 2015

95%Facebook

73%YouTube

47%LinkedIn

17%Flickr

10%Google+ & Instagram

Social mediatools67%

Twitter

Page 15: New Zealand local government website survey 2015

Social media management

42% HootSuite

20% Tweetdeck

45% Other

Page 16: New Zealand local government website survey 2015

29% ▼Yes No

▲ 71%

Do you have a social media policy?

Page 17: New Zealand local government website survey 2015

82% ▲Yes No

▼ 18%

Do you block access to social media?

Page 18: New Zealand local government website survey 2015

Thank you.

Survey report now available:

www.algim.org.nz / 2015webreports

Page 19: New Zealand local government website survey 2015

Contact us