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Faculty of Humanities and Business – Student Handbook 2019 NZ2594 - NZC in Information Technology Essentials - Level 4 Page 1 of 22 Student Handbook 2019 New Zealand Certificate in Information Technology Essentials Level 4 NZ2594 Disclaimer The information contained in this handbook replaces all information contained in any previous handbook and is intended as a guide only. UCOL is committed to innovation and continuous improvement, and reserves the right to change any aspect(s) of the programme. This may affect the currency of the information contained in this handbook, e.g. Programme location Lecture times Staff Other matters

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Page 1: New Zealand Certificate in Information Technology Essentials …student.ucol.ac.nz/MyProgramme/Programme Handbooks/NZCert... · 2019-07-22 · Faculty of Humanities and Business –

Faculty of Humanities and Business – Student Handbook 2019

NZ2594 - NZC in Information Technology Essentials - Level 4

Page 1 of 22

Student Handbook 2019

New Zealand Certificate in Information Technology Essentials Level 4 NZ2594

Disclaimer The information contained in this handbook replaces all information contained in any previous handbook and is intended as a guide only. UCOL is committed to innovation and continuous improvement, and reserves the right to change any aspect(s) of the programme. This may affect the currency of the information contained in this handbook, e.g.

Programme location

Lecture times

Staff

Other matters

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Table of Contents Quick Links .............................................................................................................................................. 3

Welcome ................................................................................................................................................. 6

Staff ........................................................................................................................................................ 7

Programme Information ......................................................................................................................... 9

Programme Assessment ....................................................................................................................... 13

Pathways Diagram ................................................................................................................................ 17

Student Responsibilities ........................................................................................................................ 18

Appendix 1 – Study Contract ................................................................................................................ 19

Appendix 2 – Request for Extension ..................................................................................................... 20

Appendix 3 – Request for Reconsideration of Result ........................................................................... 21

Appendix 4 – Request for Resubmit / Resit .......................................................................................... 22

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Quick Links Student Intranet You can access the UCOL student intranet at http://student.ucol.ac.nz to find the most up to date policies, procedures, guidelines and forms. These are located in Policies and Procedures under UCOL Info. The Academic Statute and Student Discipline Statute (Non-academic), two important documents that set out the main rules and processes you need to be aware of, can be found under Related Documents to the left of the Policies and Procedures page. Outstanding Fees All fees are due to be paid in full by the first day teaching starts. Students who have not paid all of their fees (including outstanding library fines or other debts with UCOL) will not be eligible to graduate. See Academic Statute. Computer Suites The computer facilities provided by UCOL are available to every enrolled student. Your password is the key to your account. Never share your login and password details with anyone else. You will also be held responsible for any activities that take place under this account name. Further information about computer use at UCOL can be found on the Information Technology page. See Computer Use Policy. Student ID Cards Your student ID card helps you access certain rooms, borrow library equipment and other important functions. You can obtain your ID card from the Information Centre. Printing and Photocopying Printers and photocopiers are operated from your student ID card. The cost of using them is deducted from your account. You can top up your credit at the Information Centre and check your balance at http://student.ucol.ac.nz/MoneyMatters/Pages/Print-Credit.aspx. Internet Access Instructions for internet access at UCOL are available at http://connect.ucol.ac.nz. Car Parking Car parks are provided for UCOL students and staff only. For Palmerston North car parks, all vehicles must be registered and display a current year UCOL car parking sticker. This sticker can be obtained at the Information Centre. Further information is available on the Car Parking Information page. Recognition of Prior Learning (RPL) Recognition of Prior Learning (RPL) acknowledges what you have learned from other programmes and qualifications, life experiences, work experiences, training programmes and workshops and measures this against the requirements of the programme you are enrolled in.

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You can be awarded credit towards a qualification if you can satisfactorily demonstrate that your prior qualifications and experience reaches the required standard. You should apply within two weeks of starting the course. See Recognition of Prior Learning Procedure and Recognition of Prior Learning Application Form. Student Support Student support is available to help you succeed. Possible types of support include:

Health services

Disability support

Learning services

Maori education support

Scholarships and financial hardship support

Library resources More information on how to access this support is provided on the student intranet on the Learning & Study and Health Matters pages. Concerns and Complaints Please refer to the Student Complaints Policy and Student Concerns and Complaints Procedure for information on how you can raise a concern or complaint and the process that follows. Health and Safety We all have a responsibility to maintain a safe, healthy work and study environment. See Student Health and Safety Obligations Policy and Student Health and Emergency Procedure. Smoking, Drugs and Alcohol For the safety and well-being of yourself and others, UCOL has policies regarding smoking, drugs and alcohol. Smoking is not permitted on any UCOL campus or facility. This smoke free policy applies 7 days a week, 24 hours a day. See Smoke Free Policy. You may be excluded from class or any UCOL activity if a staff member considers you are under the influence of drugs/substances. This may lead to suspension from your programme and even to having your enrolment cancelled. The Police may be notified of any illegal activity related to the use or possession of drugs or substances. See Drug and Alcohol Policy. You may be excluded from class or any UCOL related activity if a staff member believes you are under the influence of alcohol. See Drug and Alcohol Policy. Withdrawal Before you decide to withdraw from your programme, you should talk to staff on your programme. Remember, if you are having difficulties with your programme there are ways UCOL can help you. If you do decide to withdraw, you must complete a Change of Circumstances Form. These can be obtained from the Information Centre.

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Fee Refunds – Domestic Students The rules for fee refunds if you withdraw are outlined in the Admission & Enrolment Guide and Student Fee Refund Procedure. Fee Refunds – International Students Please refer to the International Student Fees and Refunds Procedure for more information about fee refunds for international students. International Students International Student Support can help international students with any questions they might have. Further information is available on the International Students page. See International Students Procedure. Whānau Room

All three campuses have a whānau room or marae facility. The whānau room is a space for all UCOL

students, where principles of whanaungatanga, whakaruruhau, oranga, ākonga, mātauranga and

hāpainga I te reo Māori me ōna tikanga are fostered and nurtured.

All three campuses have a whānau room or marae facility. The whānau room is a space for all UCOL students, where principles of whanaungatanga, whakaruruhau, oranga, ākonga, mātauranga and hāpainga i te reo Māori me ōna tikanga are fostered and nurtured.

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Welcome Hello and welcome to UCOL. I’m Leanna Burnett, Head of School for Business and ICT. It’s great you have chosen to study in a field that is both challenging and exciting. Your lecturers and I are looking forward to working with you and are here to help you meet your study goals. Leanna Burnett HEAD OF SCHOOL BUSINESS AND ICT

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Staff

EXECUTIVE DEAN Dean Rankin

HEAD OF SCHOOL Leanna Burnett Phone: 06 952 7001 extn 70156 Email: [email protected]

PROGRAMME LEADER Heather Moran

Phone: 06 952 7001 extn 70128 Email: [email protected]

LECTURER Marina Nairne Phone: 06 952 7001 extn 70984 Email: [email protected]

LECTURER Mat Pendleton Phone: 06 952 7001 extn 70989 Email: [email protected]

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Whanganui Staff

PROGRAMME LEADER Heather Moran

Phone: 06 952 7001 extn 70128 Email: [email protected]

LECTURER Sue Stevenson Phone: 06 965 3801 extn 60893 Email: [email protected]

LECTURER

Kim Butters Phone: 06 965 3801 extn 60972 Email: [email protected]

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Programme Information Length This Certificate is a 19 week (includes 2 weeks holiday plus 1 week for resits) full time programme with intakes in the first and second semester. You will spend approximately 6 hours per paper a week which includes lecturer supported learning hours and independent learning hours. Start/Finish Dates Semester One Term 1 25 February to 12 April 2019 Mid-semester break 13 April to 28 April 2019 Term 2 29 April to 28 June 2019 Palmerston North Semester Two Term 3 22 July to 27 September 2019 Mid-semester break 28 September to 13 October 2019 Term 4 14 October to 22 November 2019 Whanganui Semester Two Term 3 05 August to 27 September 2019 Mid-semester break 28 September to 13 October 2019 Term 4 14 October to 13 December 2019 Holidays Semester One Waitangi Day 06 February Good Friday 19 April Easter Monday 22 April Easter Tuesday 23 April ANZAC Day 25 April Queen’s Birthday 03 June Semester Two Labour Day 28 October Timetable A timetable will be issued to you at the beginning of your programme. A programme timetable is also available from:

the School’s Administration Coordinator, or

on the UCOL internal web-site – using this address:

http://intranet.ucol.ac.nz/main.asp?page=733

Note: all timetables are published subject to change. You are advised to regularly check the on-line web-based timetable (the address given above), for changes.

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Programme Structure

Title Level Pre/co-requisites Local Credits Lecturer Supported Learning Hours

Independent Learning Hours

Technical IT Skills 4 - 15 68 82

Media Design and Development 4 - 15 68 82

Information Management 4 - 15 68 82

Software Design and Development 4 - 15 68 82

Totals for programme - - 60 272 328

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Aims To provide students with the knowledge and skills for further study to equip them to work in the field of Information Technology (IT) as a profession. Graduation Requirements Students who fulfil all the requirements of the New Zealand Certificate in Information Technology Essentials (Level 4) will be awarded this qualification. Compulsory Academic Requirements Not applicable. Off-Campus Learning At times your lecturer may wish to take the class to an exhibition or workshop that will be beneficial to your learning and creative development. UCOL has systems in place to ensure your safety and welfare. Any documentation related to the safety of the off-campus activity will be forwarded to you prior to the event. Student Learning Off-Campus Procedure

Student Work Experience and Off-campus Learning Policy

Student Work Experience Procedure

Health and Safety All matters related to issues of health and safety are detailed in the Student Handbook, and included in and referred to as part of the programme orientation activities. Health and safety information and requirements that are specific to a particular course or learning environment will be provided to students before they commence the course and its learning activities. Students are informed of UCOL health and safety policy and requirements, including the responsibility that students have for their own health and safety and those around them, and they are required to follow UCOL health and safety guidelines at all times. Students may engage in educational visits that are related to the learning outcomes of the programme. When educational visits occur, students are specifically briefed with regard to their responsibility for their own health and safety and the health and safety of those around them in the context of the learning activity. All off-campus learning activities are conducted in accordance with UCOL policies and procedures. Refer also to Student Health and Emergency Procedure and Student Health and Safety Obligations Policy Programme Materials and Costs

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All materials and textbooks needed to complete this paper will be accessible through Moodle, Safari or the UCOL library Note: All equipment and books belonging to UCOL must be returned and debts settled before you can receive your certificate. Textbooks Required and recommended reading material will be specified in the course outline provided by the lecturer at the beginning of the semester. Students may use texts and other books, journals, on-line databases, and the Internet to increase their awareness and knowledge of the subject material. Staff Studios The staff studio is 1-1-32. There is a telephone outside the door which you can use to contact lecturers. Please do not knock on the door to the staff studio without first contacting the staff member by phone.

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Programme Assessment Assessment Methodology To provide students with the knowledge and skills for further study to equip them to work in the field of Information Technology (IT) as a profession. Grading Scale The grading scale used in this programme is: A (+/-) Pass with Distinction B (+/-) Pass with Merit C (+/-) Pass D Fail E Fail F Ungraded Fail (no assessment undertaken) DNC Did not complete both all compulsory assessments for a course and CAR (Grade) (AEG) Aegrotat Pass CR Credit gained through the recognition of prior learning W Withdrawn R Restricted Pass CO Conceded Pass CP Conditional Pass The following percentages for each grade shall be used: A+ 85 – 100 A 80 – 84 A- 75 – 79 B+ 70 – 74 B 65 – 69 B- 60 – 64 C+ 55 – 59 C 50 – 54 D 40 – 49 E 0 – 39 F Ungraded Fail Te Reo Māori UCOL acknowledges the principles of the Treaty of Waitangi and endorses the right of its students to use Te Reo Māori in assessments. If you are fluent in Te Reo and wish to be assessed in it, you should inform your lecturers of this at the beginning of the programme. See Assessment in Te Reo Māori Procedure. Schedule of Assessment A schedule of assessments will be provided to you in your first class or is available from your Lecturer in the form of a course outline.

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Conduct During Assessments During your study, you are expected to observe and comply with the Academic Statute and all programme regulations. Plagiarism or cheating is not tolerated. Academic dishonesty includes:

Copying from or inappropriate communicating with another person during an exam or assessment

Possessing any unauthorised material during an exam or assessment

Submitting any work for assessment that is not your own and whose author has not been acknowledged

Copying another’s work

Collaborating with others in the preparation of material, except where this is an assessment requirement

Resubmitting work without prior written approval of the lecturer

Turnitin, or a similar programme, may be used to determine whether you have committed academic dishonesty. See Conduct of Examinations and Assessments Procedure. Part VIII of the Academic Statute outlines the disciplinary proceedings that apply should you breach these rules. Extensions Extensions for an assessment can only be granted prior to the assessment due date in exceptional circumstances. These circumstances may include:

Sickness – in which case a medical certificate must be presented to the lecturer.

Bereavement – in which case the lecturer must be informed as soon as possible.

Extenuating circumstances – these circumstances must be explained to the lecturer and proof may be required.

An application for an extension must be submitted to your lecturer in writing using the Appendix 2 – Request for Extension form at the back of this handbook. It can also be made in electronic form via email which must include all the information required by the form. You will receive notification of the outcome once your lecturer has reached a decision. Extensions will be for seven (7) days only unless stated otherwise. Where an extension has been granted, and the extension deadline has been met, no penalties will apply. Your assessment will be marked and feedback provided in the same way as if the assessment was submitted on the original date and time. Penalties for Late Submissions The following conditions apply to all late submissions of assessments that do not have an approved extension:

All assessment work received after the due date and time, and not subject to a lecturer-approved extension, will attract a penalty.

The penalty for late submission is the deduction of 10% of the mark achieved for each day beyond the due date for submission.

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The penalty is applied for a maximum of five (5) days.

An assessment received after one week from the due date for submission will be returned unmarked and a zero (0) grade will be entered.

No late submissions may be accepted after marked assessments have been returned to students, unless it can be determined that there will be no advantage to the student submitting the late assessment or disadvantage to students who have submitted the work on time.

Reconsideration of Results If you believe that your assessment has been incorrectly assessed, you can apply to your lecturer for a reconsideration of result within five (5) days of the return of the assessment. You must apply in writing using the Appendix 3 – Request for Reconsideration of Result form at the back of this handbook. You may be charged a fee for this process. Your result may be unchanged, raised or lowered following reconsideration. The reconsidered result will be recorded as the final result. However, you still have the right to appeal this result in accordance with the Academic Statute. Resubmits and Resits An application for a resubmit or resit must be submitted to your lecturer in writing using the Appendix 4 – Request for Resubmit/Resit form at the back of this handbook. It can also be made in electronic form via email which must include all the information required by the form. You may be charged a fee for this process. Special Passes If through illness, accident, bereavement or other exceptional circumstances beyond your control, you are unable to complete an assessment or programme, you can apply for a Special Pass. The four types of Special Passes are:

Aegrotat Pass: awarded when you are unable to present work for assessment at the time it is due, you are unable to attend a test or examination, or your performance is seriously impaired in a test or examination.

Conceded Pass: awarded when you have otherwise reached an acceptable standard in the programme but have narrowly failed one course, thus affecting your ability to complete the qualification.

Conditional Pass: awarded when you have marginally failed to meet the required academic standard but in all other aspects have demonstrated an ability to meet it.

Restricted Pass: awarded when you have marginally failed to meet the required academic standard for the course and, if awarded, does not qualify you to enrol in a subsequent course/programme for which a pass in the original course is a pre-requisite.

If you are interested in requesting a Special Pass, contact your lecturer. Programme curriculum regulations and other conditions may apply. Academic Appeals The academic appeals process is outlined in Part IX of the Academic Statute.

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Inability to Meet Programme Requirements Under certain circumstances, an individual study contract may be drawn up to encourage you to meet programme requirements. Any failure to meet this contract may result in you being asked to leave the programme. If you have a serious health problem or other personal circumstances that impact on your ability to meet programme requirements, please inform your Lecturer. Remember, if you are having difficulties with your programme there are ways UCOL can help you. If you do decide to withdraw, you must complete a Change of Circumstances Form. These can be obtained from the Information Centre.

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Pathways Diagram

New Zealand Certificate in Computing

(Intermediate User) (Level 3)

New Zealand Certificate in Information

Technology Essentials (Level 4)

New Zealand Diploma

in Business (Level 5)

New Zealand Diploma in Information

Technology (Level 5)

Bachelor of Information and Communications

Technology (Applied) Level 7

Graduate Diploma in Information and Communications Technology (Applied) Level 7

(Computer Networks or Software Development)

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Student Responsibilities Academic Responsibilities All students at UCOL are expected and required not to do any one or more of the following things for any examination or assessment:

Copy from or inappropriately communicate with another person.

Possess any unauthorised material such as books, printed or written paper, electronic material or any other material.

Plagiarise the work of another without indicating that the ideas and/or words are not the student’s own.

Collaborate with others in the preparation of material, except where this has been approved as an assessment requirement.

Resubmit prior work without prior written approval of the programme staff.

Use any other unfair means. Non-academic Responsibilities All students at UCOL (whether on UCOL premises or at a UCOL activity off campus) are expected and required to behave at all times in a reasonable and lawful manner in the circumstances.

Without limiting the first statement, you are required:

To observe all UCOL health and safety rules.

To treat all people (whilst on UCOL premises or at a UCOL activity off campus), including UCOL staff and students, in a lawful manner in the circumstances and with respect and consideration.

To attend UCOL course activities and tuition without the influence of alcohol and/or unlawful substances.

To take reasonable care not to damage or destroy UCOL resources and to use all UCOL resources in accordance with UCOL’s directions.

Not to harass any person whilst on UCOL premises or at a UCOL activity off campus.

Not to discriminate against any person in a way which is unlawful.

To act in a manner that maintains your well-being and that of other staff and students at UCOL.

Quick Links Further information is available at:

Academic Statute

Student Discipline Statute (Non-academic)

Student Health and Safety Obligations Policy

Student Health and Emergency Procedure

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Appendix 1 – Study Contract Student Name:

Date:

I hereby acknowledge that I have received, read and understand the contents of my student handbook. In signing this agreement, I agree to abide by the rules and conditions stated within that handbook. I understand that, should I breach any of the above mentioned rules, I may be subject to disciplinary action. I understand that if I wish to withdraw from part or all of my programme or my circumstances change in other ways that affect my programme, it is my responsibility to complete a Change of Circumstances form and to submit it immediately to Student Information. Signed:

I have explained any areas of concern or confusion expressed regarding the rules and conditions stated in the student handbook. I am assured that the student understands his/her obligations as a student on this programme. Lecturer Name:

Date Received:

Signed:

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Appendix 2 – Request for Extension Student Name:

Date:

I would like to request an extension for the submission of assessment for the following: Programme:

Paper:

Test/Assessment:

Date Due:

Reason for Requesting Extension:

I declare that the information given is correct and true. Signed:

Lecturer Name:

Date Received:

Decision:

Declined / Approved (circle one) for ______ day(s)

Reason Declined:

Note:

Requests must be made prior to the due date.

Extensions will be for seven (7) days only unless stated otherwise.

Extensions will only be issued to those who have genuine reasons for not being able to complete assessments.

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Appendix 3 – Request for Reconsideration of Result Student Name:

Date:

Programme:

Paper:

Test/Assessment:

I request reconsideration of my result for the above test/assessment. I understand that the mark I receive from this reconsideration will appear on my final transcript. Yours sincerely Signed:

Note: This request must be made within five (5) days of receiving your original result. Lecturer Name:

Date Received:

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Appendix 4 – Request for Resubmit / Resit

Student Name:

Date:

Programme:

Paper:

Test/Assessment:

Date Due:

Reason for Requesting Resubmit/Resit:

Supporting Documentation Attached: Medical certificate

Employer Other (specify)

Signed:

Lecturer Name:

Date Received:

Decision:

Declined / Approved (circle one)

Reason Declined: