NEW YORK Market Profile

July 2013

NEW YORK Market

Service Map

Market Size: $21.7 Billion Market Potential

20.9 Million Potential Customers

NEW YORK Market

Ambit Energy is the Energy Service Company (ESCO) in all Markets

listed below:

Account Descriptions-• Orange & Rockland- 10 digit number• Central Hudson- 10 digit number• Con Edison- 15 digit number• National Grid- 10 digit number • KeySpan- 10 digit number • National Fuel Gas- 9 digit number• NYSEG

• Electric POD ID: NO1+12 digit number = 15 digit account number• Gas POD ID: NO2+12 digit number= 15 digit account number

• RG&E• Electric POD ID: RO1+12 digit number = 15 digit account number• Gas POD ID: RO2+12 digit number= 15 digit account number

NO Credit Checks = NO Deposits

NEW YORK Market

Delivery Providers-

• Con Edison (Electricity & Gas) (Residential & Small Commercial)• National Grid (Electricity & Gas) (Residential & Small Commercial)• NYSEG (Electricity & Gas) (Residential & Small Commercial) • RG&E (Electricity & Gas) (Residential & Small Commercial) • KeySpan (Gas) (Residential & Small Commercial)• Orange & Rockland (Electricity & Gas) (Residential & Small Commercial) • Central Hudson (Electricity & Gas) (Residential & Small Commercial)• National Fuel Gas (Gas) (Residential and Small Commercial)

NEW YORK Market

Invoicing- Ambit Energy does not generate the invoice, the Customer will receive

an invoice from their Incumbent.

Invoice is divided into two parts-

• Supply Charge (provided by Ambit Energy)

• Delivery Charge (Incumbent)- Con Ed, National Grid, Key Span, Central Hudson, NYSEG,

RG&E, Orange & Rockland, and National Fuel Gas

NEW YORK Free Energy

Our popular Free Energy Program has changed to give you more Free Energy – and more freedom!

• Here’s the biggest change: No more clock! That means there’s no more deadline for

gathering your 15 Customers, and no more deadline for replacing Customers! Just maintain

15 energized Customers in any month, and you earn a credit! And that doesn’t mean 15

payments; calculations will now be based on average daily energy cost, instead. You can get

more Free Energy, and we can now accommodate all bill schedules• Free Energy referral credit is sent by:

• Con Edison - Check• National Grid - Check• NYSEG - Credit • RG&E - Credit• KeySpan - Credit• Orange & Rockland - Check• Central Hudson - Check• National Fuel Gas - Check

• For more information: PowerZone > Business Tools > Consultant Tools > Free Energy

Program FAQ.

NEW YORK Product Plans

Guarantee Savings Plan- Customer saves 7% discount off published delivery providers monthly rates for the first 2 months and a guaranteed minimum of 1% savings over 12 months

• Any NY customer who does not save at least 1% guaranteed savings over a 12 month

consecutive period, they will receive a refund check for the difference (supply portion only)

• Customer must renew their plan before the 12 month anniversary date to remain eligible for

the plan

• Contact Customer Care at (877) 282-6248

• If customer does not renew they roll onto the New York Select Variable Plan which does not

guarantee the annual savings

Ambit Certified Green- this negates the 1% savings however the customer is still eligible for the 7% discount for the first 65 days

• Green Product is always 0.02 more than any other plan choice

NEW YORK Product Plans

New York Month to Month Variable Product- Customer saves 7% discount off published incumbent providers monthly rates for the first 2 months and a guaranteed minimum of 1% savings over 12 months

• Any NY customer who does not save at least 1% guaranteed savings over a 12 consecutive

month period will receive a refund letter and a check for the difference (supply portion only)

Guaranteed Savings Plan Natural Gas- Customer saves 7% discount off published incumbent providers monthly rates for the first 2 months and a guaranteed minimum of 1% savings over 12 months

• Any NY customer who does not save at least 1% guaranteed savings over a 12 consecutive month period will receive a refund letter and a check for the difference (supply portion only)

NEW YORK ProductsDelivery Provider Electric Gas

Con Edison Guaranteed Savings PlanAmbit Certified Green

NY Month to Month

National Grid Guaranteed Savings PlanAmbit Certified Green

Guaranteed Saving Plan

Nat’l Grid/Key Span N/A Guaranteed Saving Plan

NYSEG Guaranteed Savings PlanAmbit Certified Green

NYSEG Month to Month

RG&E Guaranteed Savings PlanAmbit Certified Green

RG&E Month to Month

Orange & Rockland Guaranteed Savings PlanAmbit Certified Green

NY Month to Month

Central Hudson Guaranteed Savings PlanAmbit Certified Green

NY Month to Month

National Fuel Gas N/A Guaranteed Saving Plan

NEW YORK ProductsAccepted Assistance Programs- The Customer will need to contact their utility

prior to switching their service to Ambit

• Low Income Home Energy Assistance Program (LIHEAP) or Home Energy Assistance Program (HEAP)- federally funded program that issues heating benefits to supplement a household’s annual energy cost

• If a Customer chooses to become an Ambit Customer he/she will loose their HEAP benefits

• Power Partners- is an income assistance program which lowers a household’s monthly service charge (delivery) and provides assistance on paying off past-due balances

• Customers will remain on the Power Partners Program when they switch to Ambit. No action is required on the Customer end to continue receiving assistance

NEW YORK ProductsAccepted Assistance Programs- The Customer will need to contact their utility

prior to switching their service to Ambit

• The Powerful Opportunity Program (POP)- temporary payment assistance program designed to help eligible customers pay off their past due balance up to any amount and stay current with future monthly budget bills

• DSS Group is for customers who are at least 62 years old, blind or disabled that receive a lower monthly gas rate, debt forgiveness, emergency heating equipment repair/replacement or conservation efforts

NEW YORK ProductsDelivery Providers LIHEAP

or HEAP Power

PartnersPOP DSS

Consolidated Edison (Con Ed) √

NO NO NA

National Grid (KeySpan)NO

NO NO NA

NYSEG√ √

NO NA

Rochester Gas and Electric (RG&E)

√ √

NO NA

Orange and Rockland NO NO NO NA

Central Hudson NO NO NO NA

National Fuel Gas TBD TBD TBD NO

√ = Ambit Approved, NO = Not Approved

NEW YORK Products

Budget Billing- Helps to generate an average usage and rate during peak seasons to avoid high usage and rate charges• Available for the Supply Portion through Ambit Energy- NYSEG, RGE, and KeySpan

Customers

How it works-• A 12 month average of usage history and current gas or electricity rate is calculated (locked

in for 8 months)• Every 8 months, usage and rates are recalculated and any difference (rolling true up) will

appear on the customer’s 9th invoice • Contact the Incumbent to re-enroll for delivery and contact Ambit for supply• Customer will continue to receive 1% guarantee• Free Energy does apply

NEW YORK Products

Level Billing- Intended to help manage usage amounts and rates that vary drastically throughout the year• Available in ConEdison (Delivery & Supply)• Must contact ConEdison to enroll

How it works-• Estimated annual cost and consumption total is divided by 12 to determine the “level”

payment for that year• It is recommended to stick with this plan for at least 12 months• After the 12 month difference is calculated between what you paid (level billing) and the

actual amount of energy used, if customer used less than what he/she paid for, a refund will be issued

• If customer used more than what was paid for, balance is due at time of invoice

NEW YORK Products

Balanced Billing- Minimize the “peaks and valleys” of monthly energy bills• Available in National Grid (Delivery & Supply)• Must contact National Grid to enroll

How it works-• 12th month is “Settlement Month”

• A credit will be applied for any amount of energy that is paid and not used in order to bring the account balance to zero

• If payments were not large enough, the balance will be divided by 12 and added to next years proposed budget for each month

• To qualify:• Accounts balance must be current• Over due balances must be paid

• Payment amount can change up to 4 times a year (used to prevent large balances)• Customers will be notified a month prior to change

NEW YORK Small Commercial

Markets- Con Edison, National Grid, KeySpan, NYSEG, RGE, Orange & Rockland, Central Hudson, and National Fuel Gas• Electricity provided in ALL markets except KeySpan and National Fuel Gas• Gas provided in ALL markets

Product Plans- Variable Product Plans

Electric• Guaranteed Savings (7% discount for the first 65 days and 1% annual savings)• Ambit Certified Green

Gas• Guaranteed Savings (7% discount for the first 65 days and 1% annual savings)

NEW YORK Small Commercial

Budget Billing • KeySpan, NYSEG, RGE

• Supply through Ambit (8 month true up)

• Con Edison, National Grid, Orange & Rockland, Central Hudson, and National Fuel Gas• Contact delivery provider

Customer Flyers are listed in PowerZone

Located in the Business Tools Tab > Advertising Tool Kit > Customer Flyers

NEW YORK Policies

Please Review New York-Specific Polices In PowerZone

• Badge Guidelines for New York Consultants

• New York In-person Sales Requirements

• ESCO Consumers Bill of Rights

• New York HEFPA Fact Sheet

• New York – Things You Must Know

Please share this information with your organizations and potential

customers

Thank you for your help in building the New York market!