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New User Account Orientation

Logging in to your Network Account

1. When you first turn on your computer you will see a screen with a dialog box asking you

to comply with the Acceptable Use policy (the policy is the same as the one you were

asked to sign during your orientation. You can also find a copy on the FSU website at:

http://www.uncfsu.edu/itts/director/policies/). Click the button labeled ‘OK’ to bring up

the log-in screen.

2. You should now see a screen that asks for a user name and password. This is the log-in

screen. Enter in the user name provided to you in the space marked ‘User name.’ Next

enter the password you were given in the space marked ‘Password.’ Be sure to type it

exactly as it was given to you - your log-in information is case-sensitive.

Changing your Password

Fayetteville State University employees are able to use the same log-in information for many

types of access. Your network account, email, Blackboard, iNside FSU, and many other useful

tools can all be accessed with one username and password. This means that anyone who knows

your user name and password can also access all of these areas in your name, so it’s important

that you keep that information private. Please do not share your information with others or allow

others to log in using your information. This protects both you AND other users from potential

problems.

YOUR PASSWORD MUST MEET THE FOLLOWING CRITERIA:

Seven character minimum

Include one uppercase letter AND one lowercase letter

Must include one number or symbol

Please memorize your new password. It goes into the system encrypted. This means that no one

can read it once it is entered, including the ITTS system administrators.

1. From the computer desktop, open your Internet Explorer browser and go to the

Fayetteville State University homepage (http://www.uncfsu.edu).

**You can open Internet Explorer two different ways:

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A. Double click on the blue ‘e’ icon on your desktop

The Internet Explorer icon looks like: .

OR

B. Click on the ‘Start’ button on the lower left of your screen. You should see the blue

‘e’ icon on the upper left column of the start menu. If not, click on ‘Programs’ or ‘All

Programs’ and then look for Internet Explorer in the pop-out menu.

2. Once you are on the FSU homepage, double-click on the ‘Faculty and Staff’

button on the main menu on the left side of the screen (figure A).

figure A

Double-click the

Faculty Staff

option.

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3. On the right-hand side of the new page, under ‘Information Technology

Resources,’ click on ‘Password Management.’ (figure B)

figure B

4. You should see the ‘Self-Service Password Management’ page next. Click on

‘Change My Password’ (See figure C).

figure C

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5. You will see a new page enter your current login information (figure D). Once all

fields have been completed, click on the ‘Logon’ button.

figure D

6. Click the button next to ‘Enter”. Enter and confirm your new password following the criteria

outlined on page 1. (figure E)

Figure E

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Configuring Your Outlook

When you first open your Outlook program it will need to be configured for your email account.

Take the following steps to set up your account on Outlook.

1. Open the Outlook program. You can do this by double-clicking the icon on your desktop

that looks like the Outlook icon pictured below.

the outlook icon

Alternatively, you can click on the ‘Start’ button on your desktop, then click on ‘All

Programs,’ then click on ‘Microsoft Office,’ and then click on ‘Outlook 2007’.

2. Once you have opened the program the Outlook Wizard will appear (figure F).

figure F

3. Click ‘Next’ to continue to the Account Configuration screen (figure G).

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figure G

4. Choose ‘Next’ again to get to the Auto Account Setup screen (figure H).

figure H

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5. Outlook will automatically add your account settings for you. Once all of the settings are

completed, the finish screen will show on your desktop. Click on the ‘Finish’ button to

complete the wizard.

Saving to your T-Drive (your personal FSU storage drive)

FSU allocates space on the network for students, faculty and staff to keep their important files.

This space is referred to as the T-drive. Although it is referred to as a drive, it isn’t like a CD-

ROM drive or a hard drive; it is a section of space on the server that only you can access.

The best place to save your work is onto your T-drive. The T-drive is backed up periodically, so

if a catastrophe happens, all the work you have saved onto your T-drive can be restored. Saving

to your T-drive also allows you to gain access to your files when you are off-campus or away

from your regular computer.

In order to use your T-drive, you will need to ‘map it’ first (mapping shows your system the path

to follow to find your files). The following steps walk through how to map to your T-drive:

1. From your desktop, double-click on the ‘Computer’ icon (as shown).

2. On the new screen that pops up (figure I), double-click on the P-drive (Public on

‘FSUSTORAGE (fsustorage)’ (P:)).

figure I

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3. Double-click on the ‘Apps’ folder (figure J) to open it, then scroll down and double-click

on the ‘scripts’ folder.

figure J

4. In the ‘scripts’ folder, double-click the file named ‘employee-t.bat’. You will see a black

DOS-type screen appear and disappear very quickly. Once that screen has disappeared,

you can click your ‘Back’ button to get back to the original ‘My Computer’ window.

Your T-drive should now be visible. It will be the only drive labeled with your user

name.

To save to your T-drive:

While you are working with an application (i.e. Word, Excel, PowerPoint, etc.) click

‘File,’ then ‘Save As,’ just as you normally would for saving a new file.

In the ‘Save As’ menu click on the drop-down menu and select your T-drive (which will

be labeled as ‘user name on ‘fsustorage \home (T:)’).

Name the file and click ‘Save.’

To get to files on your T-drive, you may open them as you would any other file. From within

your program:

Click on file and choose ‘Open.’

Find and open the T: drive in the location list.

Find the file your want to work with and double-click on it to open it.

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You can also use Citrix to work with the files located on your T-drive. Or you may

physically manipulate your files just as you would any other by going directly to the

drive and copy/pasting or click-dragging. The T-drive acts just like a floppy drive or

jump drive – the big difference is in the location and that it is only directly accessible

from a network-connected computer (in other words, you won’t see your T drive when

you look on a computer that is not on campus). You can easily connect to the T drive

when you work with Citrix, which is what the next section is about.

Accessing the Citrix Portal

Citrix is a tool that allows FSU network account holders to use software that may not be on their

office or home computers. Citrix also allows you to access information that is saved to your FSU

network drive (your T-drive).

To get started using Citrix:

1. Launch your web browser (double-click on the Internet Explorer icon on your desktop).

2. Go to the FSU homepage (www.uncfsu.edu).

3. On the bottom right side of the page you should see a drop-down box labeled ‘Quick

Links.’ Click the down arrow to display the menu, then scroll down to and click on

‘Citrix.’ This will take you to a log-in page. (See figure K).

figure K

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4. Log in by typing your user name in the user name text area and your password in the

password text area.

5. The Virtual Office@ FSU page will appear. You will see icons for all the applications

that are available. (figure L)

figure L

6. Double click on an icon to open a program you used to create a file on your T-drive (for

example, open Microsoft Word to open a Word document). To open your file, click on

‘Open’, then find and open ‘My Documents.’ (Your files are actually stored in a ‘My

Documents’ folder on the T-drive).

7. Working with Citrix allows you to create, use, and open files with any program listed,

such as SPSS or FrontPage. You can make your own files or open existing files with

these programs just as though the programs were installed on your machine.

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Banner

Banner is an online portal for students, faculty and staff to register for courses, update personal

information, and check the status of various accounts. Using Banner makes it simpler to keep up

with this information since it is available any time of the day or night from any web-connected

computer.

To access Banner:

1. Open your web browser.

2. Go to FSU’s homepage (www.uncfsu.edu).

3. Click on the Quick Links drop-down and click on Banner Login.

4. Click on ‘Login’.

Your Banner user id is your full 83 number and your pin is your six-digit birth date (mmddyy,

with yy being the last two digits of the year you were born).

After successfully logging in to Banner for the first time, you will be asked to update your pin.

Your new pin must meet the following criteria:

6 digits

No letters

Different from your previous PIN (your date of birth)

Once you have completed the PIN change process you will be asked to choose and provide

answers for a security question. The security question will be used later if you decide to change

your PIN, so make sure you know the answer!

When all of the changes are complete you will see the Banner welcome screen (figure M):

figure M

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There are tabs for each section of Banner. The Personal Information area is where your contact

and address information is located and where you can change your PIN and security questions.

The Student and Financial Aid tab is where to go to register for classes, pay tuition, check final

grades, order a transcript, and various other student-related options. The Employee tab is the

future site of employee-relevant information. Not all accounts will have the Student and

Employee tabs available; it will usually be one or the other.

Blackboard

The Blackboard® (Bb) system is an online Course Management System that allows the

University to offer full credit classes online. Students can use Bb to send and receive information

to and from their instructors, other students or groups; read or watch lectures; submit

assignments; and view their progress in a class. Tests, assignments and lectures can be posted on

Blackboard by professors. Many of the courses at FSU use Bb to varying degrees. Some use it as

a communication tool, some use it for assignments and submissions, and many courses are taught

completely using the Blackboard system.

To access Blackboard:

1. Open up your web browser.

2. Go to FSU’s homepage (www.uncfsu.edu).

3. Click on ‘Blackboard’ (located at the bottom of the page).

(figure N)

figure N

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4. You are now at the log-in screen. You can log in using your standard user name and

password. (figure O)

figure O

The screen shown in figure P will not match exactly what you will see, but all users should see

an area for announcements, tasks, and a calendar. Even if you are not attending classes at FSU,

you will find that campus information is posted here. Some campus-wide voting events will also

be located in Blackboard, so it’s a good idea to check in on it from time to time to stay current.

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figure P

Blackboard can also be accessed via the ‘Quick Links’ drop-down located at the bottom right of

the FSU’s homepage as well as through iNside FSU.

For further information or if you have questions, please contact the ITTS Help Desk at 910-672-

2085.