new strategies for enhancing your business
DESCRIPTION
Presentation from Swansea Breakfast Seminar at The National Waterfront Museum on 23/03/2011. Design Wales successful breakfast seminars will be in Swansea on 23rd March. The event is an opportunity to learn about the programme of service design support that's available to your business through Design Wales and hear about www.fauvelkahn.com latest project for Watt&Sun.TRANSCRIPT
NEW STRATEGIES FOR ENHANCING YOUR BUSINESS
Funded by:Delivered by:
Design Wales Breakfast Seminar March 23rd 2011National Waterfront Museum, Swansea
@sd_wales
Compete on priceCompete on qualityCompete on service
How do you create great experiences for customers?
How do you create great experiences for customers?Design can help.
> BACKSTAGE
THINK ABOUT YOUR BUSINESS...
> CORE SERVICESBACKSTAGE
THINK ABOUT YOUR BUSINESS...
> VALUE ADDEDCORE SERVICESBACKSTAGE
THINK ABOUT YOUR BUSINESS...
How Design Wales is helping businesses enhance their offer to customers
CreativeIndustries
Advanced Materials and Manufacturing
Service Essentials WorkshopService Design, for Designers
SeminarsKeynote events
Workshops
Service Essentials WorkshopService Strategy Programme
SeminarsKeynote events
Workshops
So, if you’re in the creative industries we can help you by...
CreativeIndustries
> Service Essentials Workshop3 hour workshopDelivered at company premisisMaximum of 8 participants
CreativeIndustries
> Service Design, For DesignersA high-level business growth programme
We are looking for the most ambitious, passionate and innovative design companies in Wales.
6 design companiesEvery 6 monthsOver 3 years
And, if you’re in the advanced materials & manufacturing sector we can help you by...
Advanced Materials& Manufacturing
> Service Essentials Workshop3 hour workshopDelivered at company premisisMaximum of 8 participants
Advanced Materials& Manufacturing
> Service Strategy ProgrammeA high-level business growth programme
We are looking for companies that care about good quality, well designed service.
> Open to companies of any size> Must be based in Wales> Delivered over 4 months
How an advanced manufacturer in Swanseafocused on their service and how it improved the bottom line.
AGGRELEK(WATERTEC SOLUTIONS)
And, if you’re business is in neither of these sectors we can help you by...
SeminarsKeynote Events
Workshops
thank you.Funded by:Delivered by:
Design WalesUWIC, 200 Western Avenue, Cardiff, CF5 2YB
02920416720