new models of overseas delivery and the student experience

New models of overseas delivery and the student experience

Elizabeth Shepherd

British Council, Education Intelligence

EDUCATIONINTELLIGENCE

November 2012GED

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‘TNE should be delivered for the students and the community in which they live…’

Professor Dame Joan Stringer, Tuesday 27 November 2012

Global Education Dialogue, Kuala Lumpur


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Through new modes of overseas delivery, are we experiencing decay of the student experience?

4 notions of the same issue:

• ‘Mismatch of expectations’

• The student voice and selling the UK experience?

• ‘Same same, but different’

• ‘Are TNE students really students from the University?’


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Student Insight: Understanding the decision making process

• Administered since 2007

• Over 165,000 responses

• Unique nature of the study: no UK bias, city level analysis, TNE specific questions

• Combining research methods – qualitative follow up

• Student Insight Hot Topics report: Portrait of A Transnational Education Student, which includes drivers and motivations behind today’s TNE student

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Student interest in TNE, by year

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Factors of importance to TNE students

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Time commitment

‘I had a full time job like everyone else on my programme, but was also establishing a start – up so I wanted a flexible class

schedule’

TNE MBA graduate

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Quality of teaching

‘I wanted to make sure the programme had good teachers. I didn’t want to learn from the book, I wanted to learn from the guy

that wrote the book’

TNE MBA graduate

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Mode of delivery

‘I would want a programme with face to face contact for the support and interaction. Also I’ve heard online learning isn’t very

good or properly accredited’.

TNE undergraduate student

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Student experience

‘I wish the administration would take our feedback more: they take it from the on campus students as they take precedence,

but I wish they would listen to us as our feedback may be different’

TNE masters graduate

‘I don’t feel a bond with my school. Oh, I do have a school card with my picture on though’

TNE undergraduate student

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TNE: profile insights

• ‘Career Alumni’

• Retrospective priority shift

• Importance of blended learning

• Paramount importance of student experience

• Reassessment what student experience means for new modes of delivery

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Should or could future models of TNE be defined by the depth, breadth or

quality of the relationship between the awarding university and the staff

and students that constitute the transnational programmes?

Thank you!

If you are interested in our research, please visit

www.britishcouncil.org/educationintelligence


November 2012GED


http://www.britishcouncil.org/educationintelligence