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During a phone Call, the following aspects cannot be seen by the Person, at the other end of the line • Facial Expressions • Gestures • Eye Contact • Reaction to the Conversation How to be effective over the Phone? Our Voice must create a Pleasant Visual Impression over the Telephone. • Smile while Talking • Choose Your words carefully • Intonate your Message. • Control Your Pitch and rate of Pitch.

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Page 1: New Microsoft Word Document

During a phone Call, the following aspects cannot be seen by the Person, at the other end of the line

• Facial Expressions

• Gestures

• Eye Contact

• Reaction to the Conversation

How to be effective over the Phone?

Our Voice must create a Pleasant Visual Impression over the Telephone.

• Smile while Talking

• Choose Your words carefully

• Intonate your Message.

• Control Your Pitch and rate of Pitch.

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