MANAGEMENT PROCESS & ORGANIZATIONAL BEHAVIOUR

L3

T0

P0

C3

COURSE CODE 1CP01 VERSION NO. 1NAME OF INSTRUCTOR

PREREQUISITE Not Required

OBJECTIVES

1. The objective of the course is to provide an understanding of the tasks and functions of management.2. To familiarize the students with the behavioral patterns of human beings at individual & group levels in the context of an organization.3. To enhance the ability of the students in predicting and control of human behavior in an organization.4. To enhance understanding of the dynamics of interaction and integration between the individual and the organization.

EXPECTED OUTCOME

On the successful completion of the course, the student should be able to:1. Understand & to apply management principles and concept as they apply

to business situations.2. Understand the role of management in making decisions.

MODULE HOURS

I

Fundamentals of Management & Management ProcessEvolution of Management thought, Meaning and Nature of Management, Management , Approaches, Processes, Managerial functions & competencies, Tasks and Responsibilities of a Managers, Issues in Managing: Change, Technology, Diversity & Globalization, Fundamentals of social responsibility, areas of corporate social responsibility, Social responsiveness and decision making, Basic approaches to Ethics, Codes of Ethics, Tools of Ethics: Values, rights, duties & moral rules, Creating an ethical workplace.

5

II

Foundations of Planning and Managerial Decision makingImportance of Planning, Types & elements of Planning, strategic Planning, Strategy formulation tools: SWOT analysis, Porter’s five forces model, Mc Kinsey’s 7-S framework, Types & process of decision making, Decision making models, Decision making under risk, certainty & uncertainty.

5

III

Fundamentals of Organizing and ControllingOrganization Structure & Design, Elements of Structure, Organizational Design applications, Effective Delegation, Boundary less Organizations, Meaning, need & process of Control, Importance of Control, Types of Control, Designing an integrated control system, Ethical Issues of Control.

5

IV

Introduction to Organizational Behavior & Individual BehaviorNature, importance and determinants of OB; Subsequent Phases of Hawthorne studies and Human Relations Approaches; Predecessors of OB; Relationship with other fields; Understanding Individual Differences - Understanding Self , Nature Vs. Nurture, Johari Window; Personality Traits and Attributes of Personality - Self-Esteem, Type A & B, Locus of Control, Machiavellianism; Application of Personality theory in

5

Organizations – MBTI instrument.

V

Individual Processes and BehaviorIndividual Determinants of Organization Behavior - Person Perception, Perceptual Process, Importance and factors affecting perception, Attribution theories; Individual Learning: Nature and process, Application of learning principles in organizational context; Attitudes and values, Work related attitudes. Managing emotions in organizations – emotional intelligence and emotional labor, stress management; Motivation – concept and applications

8

VI

Understanding Group and Organizational level BehaviorsGroup Dynamics and Interpersonal, Relationships, Group processes and group decision making, Dysfunctions of groups, Team: Creating effective teams and turning individuals into team players, Contemporary issues in managing teams.Leadership theories and contemporary issues in leadership, Management of Organizational Conflicts and negotiations, Understanding Power and Politics, Organizational Culture, Organizational Change and development.

12

TEXT BOOKS Organizational Behavior by Robbins, P., Judge, and Sanghi (2009). Pearson Education.

REFERENCES 1. Essentials of Mgmt. by Harold Koontz & Heinz Weichrich (1st ed., Excel Books)2. Management: Text & Cases by V S P Rao & V Hari Krishna (Excel Books)3. Management by James A. F. Stoner, r Edward Freeman, Daniel R Gilbert (6th

edition, Pearson Education)4. Organizational Behaviour by Fred Luthans (Tata Mc.Graw Hil)

MODE OF EVALUATION

Type of Evaluation Max. marks for which the exam is conducted

Marks in previous column are converted to

CAT-I 50 marks 15 marks

CAT-II 50 marks 15 marks

3 Quizzes Each quiz will be conducted for a minimum of 20 marks

15 marks(5 marks from each quiz)

Assignment In the form of a report, seminar, presentation, quiz,

experiment, GD, etc. as defined in the course syllabus/ course plan

5 marks

TEE (Theory without a lab component)

100 marks 50 marks

Total 100 marks

Attendance eligibility criteria

for

Period of calculation of absence

Minimum % of attendance

required

Minimum % of attendance

required with the consent of

ProctorCAT -I From 1st Instructional

day to 2 days before 85% 75%

the start of CAT – I exams

CAT - II From 1st Instructional day to 2 days before

the start of CAT-II exams

85% 75%

TEE (Theory & Lab, separately)

From 1st Instructional day to the Last

Instructional Day (inclusive)

85% 75%

Recommended by the Board of Studies on

Date of Approval by the Academic Council

BBA 101

PRINCIPLES & PRACTICES OF MANAGEMENT

L3

T0

P0

C3

VERSION NO. 101PREREQUISITE

OBJECTIVES To provide fundamental knowledge and exposure to the concepts, theories and practices in the field of management.

EXPECTED OUTCOME

Students will be able to:1. apply the acquired knowledge in actual business practices.

MODULE I Introduction 07Concept, Nature, Process and Significance of Management; Managerial levels,skills, Functions and Roles; Management vs. Administration; Coordination as Essence of Management; Development of Management Thought: Classical, Neo-Classical, Behavioral, Systems and Contingency Approaches, modern Organisation theory.

MODULE II Management Planning Process 07Nature, Scope and Objectives of Planning; Types of plans; Planning Process; Limitations & Significance of Planning, Business Forecasting; MBO: Concept, Types, Process and Techniques of Decision-Making; Bounded Rationality.

MODULE III Organizing 08Nature, importance, process, types of organizations, organizationchart, organizing principles, span of management: factors determining effective span,Authority-Responsibility; Delegation and Decentralization; Formal and Informal Organization.

MODULE IV Staffing 08Meaning, Job analysis, Manpower planning, Recruitment, selection, training, performance evaluation, executive development, transfers & promotion, appraisals, Management development, job rotation, training, rewards & recognition.

MODULE V Directing 08Nature and Importance of Motivation; Types of Motivation; Theories of Motivation:

Maslow, Herzberg, X, Y and Z. Co-ordination, Communication, Directing & management control, Decision making, Management by Objectives (MBO) the concept & relevance.

MODULE VI Controlling 07Nature and Scope of Control; Types of Control; Control Process; Control Techniques – Traditional and Modern; Effective Control System

PRESCRIBED TEXT BOOKS

1.Koontz, H.( 2008), Essentials of Management, McGraw Hill Education.2. Robbins, (2009). Fundamentals of Management: Essentials Concepts and Applications, 6th edition, Pearson Education.

REFERENCES Gupta, C.B. (2008), Management Concepts and Practices, Sultan Chand and Sons, New Delhi.

MODE OF EVALUATION