new mauritius corporate social responsibility (csr) – a supplement … · 2018. 10. 15. ·...
TRANSCRIPT
MauritiusCorporateSocialResponsibility(CSR)–asupplementtosocial
protectionsystem.
ClairetteAh-Hen
ASPENandFESInternationalConferenceBraamfontein,Johannesburg
18-19October2016
Initiatives ImplementationandChallenges
Improvement Recommendations
Purpose:eradicationofpovertyandsocialprotection
CSR–asupplementtosocialprotectionsystem
Background
2
Itisnotonlyeconomicactivitythatdeterminesdevelopment;itisalsohowbusinessisdonewhichimpactsthepeople,environmentandeconomy.
Mauritius
• LiberaleconomicRegime
• Economicgrowthandimprovedlivingstandards.
• UpperMiddleincomestatussince2003
• GDPMUR436.8billion–GDPGrowth3%in2015
• Unemployment7.9%(Youthunemployment26.3%)
• BudgetDeficit• Humanwelfareinsomecommunitieshasbeenfallingevenwhilenationaleconomyrises,resultinginendemicpovertyandassociatedproblems
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Gross National Income (GNI) per capita
As per the World Bank’s classification, Mauritius graduated to the upper middle-income status in 2003.
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GNI per capita, Atlas method (current US$)
>Žǁ/ŶĐŽŵĞƐƚĂƚƵƐ
>ŽǁĞƌDŝĚĚůĞ/ŶĐŽŵĞƐƚĂƚƵƐ
hƉƉĞƌDŝĚĚůĞ/ŶĐŽŵĞƐƚĂƚƵƐĂƚƚĂŝŶĞĚŝŶϮϬϬϯ
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Gross Domestic Product (GDP) at current market prices
GDP at current market prices is estimated at Rs 436.8 billion in 2016.
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Mauritius GDP Growth
Mauritius continued to grow at a moderate rate of 3.0 per cent in 2015 due to weak external demand and protracted decline in the construction sector. In 2016, growth is expected to pick up to 3.9 per cent.
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^ŽƵƌĐĞ^ƚĂƚŝƐƚŝĐƐDĂƵƌŝƚŝƵƐYouth Unemployment
Youth unemployment followed an upward trend in recent years. This was mainly due to a more significant rise in male youth unemployment.
Youth activity rate continued to increase mainly due to significant rise in females joining the labour market.
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^ŽƵƌĐĞ^ƚĂƚŝƐƚŝĐƐDĂƵƌŝƚŝƵƐYouth Unemployment
Youth unemployment followed an upward trend in recent years. This was mainly due to a more significant rise in male youth unemployment.
Youth activity rate continued to increase mainly due to significant rise in females joining the labour market.
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dŽƚĂů DĂůĞ &ĞŵĂůĞ
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CommunityInvolvement• Privatesectorcompanies
• Sugarestates–basicinfrastructureandsupportactivities(health,education,religiousevents)
• Ad-hocDonationsandSponsorship• PhilanthropicCSR
• 6000+RegisteredVoluntaryorganisations(NGOs)• 300+active(nationallevel)• Children,oldage,women
• Disabilities,discrimination(HIV,LBGT),Health(Diabetes,…)
• ‘WelfareState’• freehealthcare,freeprimaryandsecondaryeducationanda
plethoraofsubsidies,grants,andfurtherallowancesforhousing,food,educationalmaterials,transportetc.,
WelfareState• Non-contributorybenefitspayabletoeveryMauritiancitizen
• Basicpensionswhichcaterfortheelderly,theinvalids,thewidowsandtheorphans,irrespectiveoftheireconomicstatus;
• AllowancessuchasSocialAid,FoodAidandIncomeSupport,UnemploymentHardshipReliefandFuneralGrantwhicharepayabletothelow-incomegroupofthepopulation;and
• Inmatesallowanceandindoorreliefpayableto,oronbehalfof,thoseMauritiansresidingingovernment-subsidizedinstitutions(suchasold-peoplehomes,infirmariesandorphanages)
• CharitableInstitutions(661@31December2014)• TheMinistryprovidessomeassistancetocharitableinstitutionslooking
afterthecareandmaintenanceofpersonsunabletosupportthemselves.
• TheNationalSolidarityFund• Forsurgicaloperationsperformedabroad
• Thoseundergoing“SeverePersonalHardships”.
Source:DigestofSocialSecurity2014,MauritiusStatistics
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2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014
Figure 1 - Basic Retirement Pension (BRP) - Number of beneficiaries and amount disbursed, Republic of Mauritius, 2004 - 2014
No. of beneficiaries
Amount
No. of beneficiaries ('000) Amount (Rs Mn)
Year
- 25 -
Source:DigestofSocialSecurity2014,MauritiusStatistics
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Development• Benefitsofthisgrowthhavenotbeendistributedequitably.
• Inequalityhasincreased.• HighTrickle-downeconomicsarenotworking.
• Shrinkingmiddle-class/downwardsslideofthelowermiddleclass.
• Thoughthereisahugewelfarestatetohelpthedisadvantaged(consideredbysometobeunsustainable-taxrevenuesnotenough–growingdeficit).
• 2015Budget:38pocketsof‘absolute’poverty-5478families
• 2016Budget:some6400familiesbelowthreshold
• MarshallPlanAgainstPoverty
• MUR500millionfornexttwoyearsearmarked.
Development
Theissuesofincomeandwealthinequalitiesremaintopicalastheeconomyisnegativelyaffectedbyexternal-ledfactors
e.g.endoffavorabletradeagreements,increasedcompetitionfromothercountriesandtheglobaleconomicrecession
⇒ lowergrowthrate,increasingpublicdebt,increaseinunemployment
⇒ Needtofindothersourcesoffunding
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from: clairette <[email protected]>subject: Povertydate: Sat, 13 Aug 2016 14:34:07 +0400
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”GiveandTake:Whateveryougivecomesbacktoyou.Whateveryoutakewillnotstaywithyou.”
CSRInitiatives-Timeline
NationalEmpowermentFoundation
NationalCSR
Committee
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NationalCSR
Foundation
CSRInitiativesVoluntary-explicit
• 2004:CodeofCorporateGovernance:“Aboardshouldidentifythenon-financialaspectsrelevanttothebusinessofacompany…socialaspects”and“…Companiesareresponsibletosocietyasregardstheirsocialroleandfunctions.”
Mandatory
• 2009:“theleviesshouldnotbeperceivedasataxonefficiency…butareinsteadagestureofcompassionandsolidaritywiththosewhocannothelpthemselvesandwiththosewhowillhavenomeansoflivelihoodiftheylosetheirjobs”.
• 2015:“reviewtheCSRsystemindepth…thepreferredalternativeistoletcompaniesdecideonhowbesttofulfilltheirsocialresponsibilityandobligationinamosteffectivemanner.Companieswillbefreetoallocatethe2%ofCSRaccordingtotheirownsetofpriorities.”
• 2016:“aNationalCSRFoundationwillbesetupandmanagedjointlybythepublicandprivatesectors.Businessestocontributeatleast50%oftheirCSRmoney...gouptoatleast75%followingyear.Theremainingbalanceused…inaccordancewiththeirexistingframework.TheNGOswillthereforecontinuetobenefitfromcontributionsfromtheprivatesector.
20
CSRFund
GuidelinesonCorporateSocialResponsibility
• SpecificobjectivesoftheCSRfund:• Encouragecompaniestomanagetheirownprogrammes,
impactingtheintersectionofeconomicwithsocialandenvironmentaldevelopment
• FacilitatethecontributionofcompaniestosupportexistingApprovedNationalProgrammesimplementedbyCompanies,nationalagenciesorNGOs
• PromoteafunctionalcommunityonNGOswithcomplementaryworkplansthatarerelevanttothenationaldevelopmentprogramme.
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CSRFund• ThelawcomestogetherwithalistofApprovedProjects-detailing
thetypeofCSRprojectsthatcompaniesmaygetengagedwith.
• ItisofbroadscopeandcoversawiderangeoftopicsintheareasofSocioEconomicDevelopment(includinggenderandhumanrights),Health,LeisureandSport,EducationandTraining,andCatastrophes.
• Inprinciple,companiesareallowedtochoosewhichactivitiestheywanttoperformwithintheapprovedrange.
• Limitedto3areasin2010
• SocialHousing
• WelfareofChildrenfromVulnerableGroups
• EradicationofAbsolutePoverty.’
• Changedto6priorityareasin2016
• ForcompanieswithCSRfundsequivalentorabove2millionRupees,thisselectionissubjecttoapprovalbytheNationalCSRCommittee.
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CSRFunds
(2%ofPAT)
SPVs
NGOs
NEF
MRA(Government)
NationalCSR
Committee
ApprovalAccreditation
Guidelinesfor
awardingCSRFunds
CSRFund
IncomeTaxAct
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In2012,PATchangedto‘profitschargeabletoincometax’
CSRFund• Companiesneedtomandatorilycontribute2%oftheir
‘ProfitafterTax’(2012:ProfitchargeabletoIncomeTax)totheCSRfund.
• CompanieshavetoreporttheirCSRcontributiontotheMauritiusRevenueAuthority(MRA)intheirTaxReturns.
• Companieshaveoneyeartofulfillthislegalobligation,elsearerequiredtoremitanyamountunspenttotheMRA.
• Twootheragencies:1) NationalEmpowermentFoundation=whoarethepoorandtheirneeds
2) NationalCSRCommittee
• Approval/AccreditationofNGO,CSRprogrammes
• IssuesofguidelinesforawardingCSRfunds,limitsadministrativeexpensesto15%,
• ReplacedbyNationalCSRFoundationin2016
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PyramidofCSR
Philanthropy
CorporateCitizenResponsibilities
EthicalResponsibilities
Dowhatisright,justandfair
LegalresponsibilitiesObey/complywiththelaw
EconomicResponsibilitiesBeprofitable
BasedonCaroll’smodel(1991)
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CSRevolution
CSRhasemergedinwaysthatreflectlocalbusinesscultures,issuesanddriversofchange,acommonpatternofevolutioncanbediscerned:-
• 1stgeneration-generallycharacterizedbyad-hocresponsestosocialandenvironmentalissuesandchallengesthreateningbusiness.
• 2ndgeneration-amoreprofessionalisedapproachtotheirimpacts,settingcommitmentsandtargetsandmeasuringandreportingonperformance.
• 3rdgeneration-companiesaligningtheirbusinessstrategiesmorebroadlytowardssustainabledevelopment.
Movefromcontrollingnegativeimpactstobusinessesthatcontributetosocieties,impactpositivelyonpeopleandenvironment.
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CSRImplementation
2008reviewofCSRinMauritius(byDeloitteforGovernment,MACOSS,UNDP):
• LackofinformationonCSRareas,
• Absenceofproperpartnership,• Lackofauditafterimplementationand
• Lackofcoordination• Notintegratedinorganisationalstrategy,structureandoperations.
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1stgeneration
2ndgeneration
CSRImplementation
In2015,firmsintheprivatesectorinMauritiushavetobalancetheirobligationstoshareholderswithexplicitcontributionstotheexternalcommunity(CSRFund),butthewaytheycontributedifferconsiderably.
• SomefirmshavetheirownSPVsandstrategyinplace
• Somehavepartnershipswithotherorganisations(NGOs)onalong-termorshort-termorone-offbasis
• Othershavea"minimumnecessary"stancetoCSRinvolvement
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2ndGeneration
3rdGeneration
1stgeneration
CSRImplementation
• In2016,“duringthepre-budgetconsultations,numerousrepresentationswerereceivedfromcivilsocietyorganisationsconcerningtheoperationoftheCSRsystem.Themaincriticismslevelledwereasfollows:
• Lackoffocusonpovertyalleviationandassistancetovulnerablegroups(diversionfromtheoriginalobjectives);
• ArbitrarinessandlackoftransparencyintheallocationofCSRfundsbycompanies;
• DifficultyinaccessingfundsbysomedeservingNGOsandothercivilsocietyorganisations;
• Intheabsenceofguidelines,therehasbeenaproliferationofalltypesoforganisationsandclubsjusttobenefitfromtheCSRfunds;and
• LackofpropermonitoringandevaluationofCSRprogrammesandactivities.
• TherehavebeenmanyinstanceswheretheCSRfundswerenotdirectedtothesupportofvulnerablegroupsasoriginallyintended”.
Source:MauritiusNewCSRFramework(2016),p3
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CSRImplementation
Year TotalCSRUnu0lisedFunds(MRA) %
FundingofNGO's(Consolidated
Fund) MURmillion MURmillion es,mate MURmillion2010 YEDEC 149.5 2011 YEDEC 116.4 2012 YEDEC 130.0 2013 YEDEC 124.7 2014 YEDEC 842 166.5 20% 235.02015 YEDEC 756 17% 2015(6months) JAN-JUN 55.8 106.52015/16 JUL-JUN 147.5 245.0 890.4
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Source:MinisterofFinance-NationalAssembly(August2016)
NegativePerception/criticism
• “Insomerespects–especiallyamonglessdevelopedeconomies–aconsequenceoftheprimitivenature–CSRdoesnothaveafundamentalimpactoncitizenship,onpeople’slivesandisviewedasanincidentalactivity,largelygearedtowardsself-promotion”.
• “Inthemoredevelopedeconomies,despitewiderandmoresystematicapplicationofCSR(andconsiderableexpenditures),somestakeholderscriticisedexistingCSRinitiatives–example,inSouthAfrica–andfeltthatCSRdidnotfundamentallyaddresssocialproblemsorfosterequitabledevelopment.”
SAIIA(2013)
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Implementation-negativeaspects
AbsenceofawidelyagreedframeworkonCSRwhichspecifiesminimumoutcome-basedstandardsofsocialperformance.
CSRcreatesanenablingmilieuforcompaniestopassthemselvesoffassociallyresponsible-but
• UseofCSRasatoolofstakeholdermanagement-toshapestakeholders’perceptions
• Lessconcernedwithmeetingthedemandsforsocialaccountabilitytowards,andengagementwith,communityactors
• Concentrateonmeasuresthatfurthertheimmediateinterestsofthecorporation,whilstalsoproducingsocialbenefits.
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Implementation–Positiveaspects
• CSRisameansofaligningthebusinessinterestwiththebroaderpublicinterest.
• ImposingalegalrequirementofCSRof2%removetheneedforcorporatedecision-makerstoreconciletheconflictsbetweenpublicandprivateinterests.
• CSRfundinggoesalongwaytotransformthelivesofthosewhobenefitfromthem.
• CSRfundinghasamultipliereffectwhichgoesbeyondtheboundariesofthecompanies.
• Betterthannothing
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Positive
Meetinganeed–reducepoverty
BroaderPublicInterestbycorporates
Societybenefits–multipliereffect
Statutory–levy
Negative
Whodecide
Whichactivities
Howmuchtobeneficiaries
Guidelines–butnoMeasurementorImpactAppraisal
LackofAccountability-Reporting
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Implementation–neutralaspects
• Manyactivitiesthatcompaniesundertakearebothprofitableandgoodforsociety.ButeveniftheseactivitiesareclassifiedasCSRactivities,thereisnorealchangeinsocialwelfare.
• Eventotheextentthattherewouldbearealincreaseinsociallybeneficialactivities,thespendingwouldnotgotodemocraticallydeterminedpriorities,butrathertowhateverthecompaniesprefertoemphasize.
• Itisthegovernment'sresponsibilitytodeterminehigh-priorityneedsofsocietyandtargetpublicexpendituresintheseareas.ButCSRFundsarenot‘PublicFunds’,assuch.
36
ChallengesActivities–whichpriorityareas?
• DifficulttodefineCSRforthepurposesofexpenditures.
• ListofafewgenresofCSRactivities:
• "eradicatingextremehungerandpoverty,"
• "promotionofeducation,"and
• "ensuringenvironmentalsustainability."
• Toovague.• CSRisanumbrellaterm
Challenges-Whodecides?
PrivateSector
CSRisvoluntaryinnature
SocialPolicyoutcomelimited
Broaderinvolvementofstakeholders
ImpetusforPositiveActioninSociety
PublicSector
MandatoryCSRsameasTax
Inherentlycontradictory
Reducepovertyinasystematicanddemocraticmanner
Lawsetminimumstandards
CSR–toovague–umbrellaterm
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Dorecipients/beneficiarieshaveasay?
CivilSociety
• Amandatoryexpenditureisatax
Ø IfCSRisa‘Tax”Ø Governmentdecides.
• Separatefund=aback-doorwaytoincreasecorporatetaxessinceincreasingthecorporatetaxratewillaffectthecountry’s“attractiveinvestmentdestination”business.
Ø IsPublicsectorunbiased,independentandnotsubjecttopoliticalinterference?
Ø Privatesectorhassomesayonhowtospendthe2%
Challenges-Whodecidehowtodistribute?
Challenges–successfulengagement
• Swift(2001)arguesthattrustisimportantinfacilitatinginterdependentrelationshipsinwhichstakeholdersaregivenavoicetoinfluencecorporatesocialbehaviourforthewelfareofsociety.
• Inmanycases(includingMauritius),companiesandgovernmentsselectaformofrelationshipandengagementwithlocalstakeholders(e.g.employees,consumers,public,residentsinaparticulararea)whichissometimesseenasbeingscripted,legalisticandopaquetherebypotentiallycausingdistrustandaperceivedlackofaccountability.
Businessandsocialdevelopment• Conditions/arrangementsforcontributionofBusinesstosocial
development:
• relativelystrongstateswithadevelopmentalvisionandwelfareorientation;
• socialpactswherebybusiness,thestateengagedinextensivenational-leveldialogueandnegotiationconcerninghowtoreachnationalsocialandeconomicobjectives;
• labourmovementsand/orothersocialgroupsthatactedascountervailingsocialforces;
• corporateelitesthatwere‘sociallyembedded’throughtheirrelationswithlocalcommunities;and
• theriseof‘managerialism’=degreeofresponsivenesstosocietalconcerns/strongethosaboutcorporationsactinginthepublicgood.
Utting,P.andMarques,J.C.(2009)
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Improvement-Policylevel
• CSRisfundamentallyaninspirationalexercise,anditisverydifficulttolegislateaspirations.
• ThoughconceptofCSRiscontroversialandexpertsdonotevenagreeonhowtodefineit,itispossibletosetclearframeworkforgoals,outcome/deliverables,timeline,measurementandaccountability/reportingcriteria.
• Thoughonecannothaveanenforcementmechanismorpenaltiesfornon-compliance,onecanhaveassessmentandfulldisclosure(financialandnon-financial)intermsofpre-determinedcriteria,whichwillimpactthefutureofprogramme.
• Genuinecommitmentfromtheprivatesectortotheirsocialresponsibilitiesiswhathastobefostered,andriskingthepossibilityofhavingcompanieslimitingtheirCSRtonothingmoreandnothinglessthanwhathasbeendictatedbylawisanon-desirablesideeffect.
" NationalCSRFoundationsetupandmanagedjointlybythepublic&privatesectors
" Transparency&Effectiveness=>Control
" Privatesector-Companiesfreetoallocatethe2%ofCSRaccordingtotheirownsetofpriorities.
" Empowerment=>liberal
NationalCSRFoundation(2016)
• ThenewFoundationwillbemanagedbyaBoardofDirectors,comprisingmembersfromthepublicsector,theprivatesectorandthecivilsociety.
• Itskeyrolesandfunctionswillbe:• Undertakingprogrammesandprojectsforthebenefitofthe
vulnerablegroups;
• AllocationofCSRfundsinlinewithspecificguidelines;
• MonitoringandevaluationofCSRProgrammes;and
• Servingasaplatformforcoordinationandcommunicationamongallstakeholders.
NationalCSRFoundation(2016)
b)PriorityAreasofIntervention
• Thepurposeofhavingareasofinterventionistohaveafocusedapproachonthefollowing:
• PovertyAlleviation–targetingfamiliesintheSocialRegisterofMauritius(SRM);
• EducationalSupport–targetingfamiliesintheSRM;
• SocialHousing–targetingfamiliesintheSRM;
• Supportingpersonswithseveredisabilities;
• Dealingwithhealthproblemsresultingfromsubstanceabuseandpoorsanitation;and
• Familyprotectioni.e.protectiontovictimsofdomesticviolence.
RealityCheck-newApproach• 2016Budgetdecisiontodivert50%ofCSRcontributiontoa
NationalCSRFundismeantto'ensuregreatertransparencyandbetteroutcomes'.• Thiscanonlybeachievedifthereisnopoliticalinterferenceinthe
distributionprocess.
• GovernmentalreadyprovidesforwelfareoutoffundsfromTax–willpublicsectorinvolvementbringgreaterefficiency?
• IfCSRisforfamiliesonSRM–thensamefamiliesalreadyonwelfare!
• Another‘backdoor’waytofundMinistryinsteadofthroughdirectpublicinvestment?
• NGOs’involvementandactionscurtailed(reducedtoashareof25%ofCSRFund).
• Possibilityofco-financingexistingprogrammeswhichfitwithinthesixpriorityareas.
GreaterTransparency&betteroutcomes• Executionlevel
• Companies(PrivateSectorcontributorstoCSRFund)
• IntegratedReporting
• CorporateSocialInvestment
• CSRActivities/Programmes(includingatNGOlevel)
• StandardsandModelsforAppraisal/assessment,measurement,reportingandTraining
• Monitoringisasimportantassettingguidelinesanddirections.
• Impactassessment
• NationalCSRFoundationwillmonitorandevaluateprogrammes
• GovernmentandPolicy• NationalGoals(6priorityareas)
• Direction
• Framework
ExamplesofModelsandStandards
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• Accountability-:AA1000,InstituteofSocialandEthicalAccountability
• Globalimpactinvestingnetwork(GIIN)
• ISO26000:socialresponsibility
• LondonBenchmarkingGroup(LBG)model
• Socialreturnoninvestments(SROI)
ExamplesofModelsandStandards
The Corporate Social Performance ModelPrinciplesofCorporateSocialResponsibility(CSR)
Institutionalprinciple:LegitimacyOrganisationalprinciple:PublicResponsibilityIndividualprinciple:Managerialdiscretion
ProcessesofCorporateSocialResponsivenessEnvironmentalassessmentStakeholdermanagementIssuesManagement
OutcomesofCorporateBehiavioursSocialImpacts
SocialProgrammesSocialPolicies
Source:WoodD.(1991)
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Legalbacking-Mandatoryornot?
• Lawsonlysetminimumstandards;theydonotcreateanyimpetusforpositiveaction.
• Poorlyenforcedlawsfurtherunderminerespectforthelaw.
• Thusitisimportanttodecidewhatcanbesetaslaw/regulationsandrulesandwhatwillintheformofguidelinesandmodels.
CommonPurpose+ClearDirection+Collaboration+Coordination+Commitment
Improvement–executionlevel
• Appraisal:• Regularappraisal.• Impactassessment.
• Measurement:• Outputinmonetarytermsmightbedifficult
• Otherwaystomeasuretheimpacts(outcome/deliverables).
• Transparency• Reporting• Limitamountoffundsspentonadministrationandoverheads
• Additionalsupport:• TrainedStaff
Improvement-policylevel
• Coordinatewithnationalandlocaldevelopmentgoals• CSRshouldgobeyondadhocphilanthropicdonations,butitshouldnotusurp
theroleofgovernment.
• Criticalforprivatesectortoworkwithgovernmenttocontributetooveralldevelopmentprioritiesandbuildthecapacityforgovernmenttosupportbroad-baseddevelopment.
• EstablishmentofCSRtrainingandskillsdevelopmentprogrammes.• InternationalLabourOrganisation(ILO),German,SwissandSwedishtechnical
cooperationagenciesandtheWorldWideFundforNature(WWF).
• InternationalStandards• Standardstoprovideaframeworkwhichgovernmentsadoptintolawand
companiesthencomplywithaspartoftheconditionstooperate.
• Usefulness-provideguidance,modelsandtoolsaswellasensurerecognition
• Evolvetoreflectlocalconditionsandmustnotactasbarriersthatunderminebusinessstrategies,abilitytocreateemploymentandmustbenefitlocaleconomies.
Conclusion• Dowewanttofostergenuinecommitmentfromtheprivatesector
totheirsocialresponsibilitiesorjustcompliancewiththelaw?
• CSRisanaspirationandthosewhocontributemustalsohavepowerofdecision-making.
• IfGovernmentcontrol,thenmakeitaTax
• Butifahybrid(mandatoryinquantumwithshareddecision-making),thentheremustbeaclearlydefinedframework,basedoninternationallyrecognisedstandardswithregardtoimpactassessment-measurementandreporting.
• Regional• Greatercollaborationatlevelofregion–SADC
• SDGs–Direction&commonprogrammes
• Trainingandskillsdevelopment–implementationandappraisal
• Peopledeservenothingless–andwantlittlemore.
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References • BudgetSpeech2015:http://www.investmauritius.com/budget2015/Download/BudgetSpeech.pdf
• BudgetSpeech2016/2017andBudgetSupplement:http://mof.govmu.org/English/Pages/default.aspx
• CAROLL,A.1991.“ThePyramidofCorporateSocialResponsibility:TowardtheMoralManagementofOrganizationalStakeholders”.BusinessHorizons.39-48.
• Deloitte(2008),ReviewofCorporateSocialResponsibilitypoliciesandactionsinMauritiusandRodrigueshttp://www.winmauritius.net/wp-content/uploads/2013/07/Review_of_CSR_policies_in_mtius.pdf
• CommitteeonCorporateGovernance,(2004),ReportandCodeonCorporateGovernanceforMauritius:http://www.nccg.mu/sites/default/files/files/the_code_of_corporate_governance_for_mauritius.pdf
• SouthAfricanInstituteofInternationalAffairs,SAIIA(2013),PolicyBriefing103GovernanecandAPRMProgramme‘‘GoodCitizens’:CorporateSocialResponsibilityinAfrica’
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• Swift,T.(2001),“Trust,ReputationandCorporateAccountabilitytoStakeholders”,BusinessEthics:AEuropeanReview,Vol.10No.1,pp.16-26.
• MOFED(2016),‘TheNewCSRFramework’:http://mof.govmu.org/English/Documents/New%20CSR%20Franework%202016.pdf
• Utting,P.andMarques,J.C.(2009),“CorporateSocialResponsibilityandRegulatoryGovernance,EditedbyPeterUttingandJos©CarlosMarques“p7
• WOOD,D.1991.“CorporateSocialPerformanceRevisited”.TheAcademyofManagementReview,Vol.16,No.4.691-718.