New Frontiers for Online NewsNew Frontiers for Online News

Dr. Madan Mohan RaoDr. Madan Mohan Rao

Consultant/AuthorConsultant/Author

Editor: “The KM Chronicles,” Editor: “The KM Chronicles,”

““The Asia-Pacific Internet Handbook”The Asia-Pacific Internet Handbook”

Where we were (1984)Where we were (1984)

PCsPCs LANsLANs UsenetUsenet BitnetBitnet AudiotextAudiotext

Where we were (1994)Where we were (1994)

BBSs (remember Galacticomm?)BBSs (remember Galacticomm?) ProdigyProdigy AOLAOL CompuServeCompuServe GopherGopher FidonetFidonet NII, GIINII, GII

Where we are (2004 onwards)Where we are (2004 onwards)

WirelessWireless Organisational news, newslettersOrganisational news, newsletters Knowledge managementKnowledge management OutsourcingOutsourcing NarrativesNarratives AggregationAggregation Powerhouses (Asia)Powerhouses (Asia) Information societyInformation society

WirelessWireless

SMS: P2P, premiumSMS: P2P, premium PhotophonesPhotophones Sports, business, infotainment (news, ringtones)Sports, business, infotainment (news, ringtones) Political mobilisationPolitical mobilisation Convergence: T2S, P2S (participatory TV)Convergence: T2S, P2S (participatory TV) Public relationsPublic relations Challenges: etiquette, copyrightChallenges: etiquette, copyright

News in OrganisationsNews in Organisations

Intranets, newslettersIntranets, newsletters Competitive Intelligence (CI) newsfeedsCompetitive Intelligence (CI) newsfeeds Blogs: “digital dashboard”Blogs: “digital dashboard” Knowledge managementKnowledge management Organisational storytellingOrganisational storytelling

This should not be the domain only of business schools!This should not be the domain only of business schools!

Outsourcing, OffshoringOutsourcing, Offshoring

Technology solutionsTechnology solutions AnalysisAnalysis Journalist rolesJournalist roles EditingEditing TranscriptionTranscription

Online news in AsiaOnline news in Asia

WirelessWireless DiasporaDiaspora DiversityDiversity Examples: news aggregation, SMS alerts, Examples: news aggregation, SMS alerts,

business stories, censorship, political activism, business stories, censorship, political activism, the knowledge movementthe knowledge movement

The Information Society The Information Society (WSIS and beyond)(WSIS and beyond)

Digital DivideDigital Divide Activism, advocacy: peace, changeActivism, advocacy: peace, change Misinformation, spinMisinformation, spin Paths for evolutionPaths for evolution ““The Second Superpower”…..?The Second Superpower”…..?

Dimensions of Online NewsDimensions of Online News

Online news as an instrument (consumers)Online news as an instrument (consumers)– usage by consumers, businesses, policymakersusage by consumers, businesses, policymakers

Online news as an industry (creators, enablers)Online news as an industry (creators, enablers)– journalism, distribution, tech platforms/toolsjournalism, distribution, tech platforms/tools

““8 Cs” of Online News Environments8 Cs” of Online News Environments

ConnectivityConnectivity ContentContent CommunityCommunity CommerceCommerce CapacityCapacity CultureCulture CooperationCooperation CapitalCapital

Categories of Information SocietiesCategories of Information Societies

RestrictiveRestrictive EmbryonicEmbryonic EmergingEmerging NegotiatingNegotiating IntermediateIntermediate MatureMature AdvancedAdvanced Agenda-settingAgenda-setting

The Road Ahead: ChallengesThe Road Ahead: Challenges

Credibility of online/wireless informationCredibility of online/wireless information Capacity buildingCapacity building Content management, attention managementContent management, attention management EthicsEthics Methodology and researchMethodology and research Complexity theoryComplexity theory

ResourcesResources

Poynter (Poynter (www.poynter.orgwww.poynter.org)) AMIC (Asian Media Information and AMIC (Asian Media Information and

Communication centre: Communication centre: www.amic.org.sgwww.amic.org.sg)) Japan Mobile Media ReviewJapan Mobile Media Review Archives.orgArchives.org

The Asia-Pacific Internet HandbookThe Asia-Pacific Internet Handbook

Industry (tech players, user base, e-commerce, Industry (tech players, user base, e-commerce, VCs, content) – “Emerging Powerhouses”VCs, content) – “Emerging Powerhouses”

Instrument (news (narratives, diaspora, industry Instrument (news (narratives, diaspora, industry dynamics) – “News Media and New Media”dynamics) – “News Media and New Media”

Intimacy (wireless/mobile/handhelds, news, Intimacy (wireless/mobile/handhelds, news, business applications, WiFi) –”Asia Unplugged”business applications, WiFi) –”Asia Unplugged”

Online + Wireless news: Online + Wireless news: Where is it indispensable?Where is it indispensable?

Diaspora communitiesDiaspora communities Competitive intelligence, market researchCompetitive intelligence, market research Categories: business, sports, infotainmentCategories: business, sports, infotainment Public relations, investor relationsPublic relations, investor relations Large, global organisationsLarge, global organisations Quick mobilisation, activismQuick mobilisation, activism

““In the 21In the 21stst century, every business is a publisher, century, every business is a publisher, every Internet or mobile user is a reporter, and every Internet or mobile user is a reporter, and every citizen is an editor.”every citizen is an editor.”

Madanmohan Madanmohan RaoRao

Austin, TXAustin, TXApril 17, 2004April 17, 2004

madan@inomy.commadan@inomy.comdigitalnomad@hotmail.comdigitalnomad@hotmail.com