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New Distribution Capability (NDC) Legacy systems session The Connected Traveller 2015 London, 23 rd October 2015

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Page 1: New Distribution Capability (NDC) Legacy systems session · Airline e-commerce engine Travelers (Business | Leisure) Current distribution capability limits innovation. 7. What is

New Distribution Capability (NDC)

Legacy systems session

The Connected Traveller 2015

London, 23rd October 2015

Page 2: New Distribution Capability (NDC) Legacy systems session · Airline e-commerce engine Travelers (Business | Leisure) Current distribution capability limits innovation. 7. What is

Overview

Recap on legacy limitations

NDC, and how it will help address these

What airlines are doing or plan to do

2

Page 3: New Distribution Capability (NDC) Legacy systems session · Airline e-commerce engine Travelers (Business | Leisure) Current distribution capability limits innovation. 7. What is

Flight ‘Distribution’ since 1960’s

3

Schedule & fares

publication

Travel Agents

Travelers

Sabre - 1960Centralized reservation

Manual agent ticketing

Still no BSP

Airline

Page 4: New Distribution Capability (NDC) Legacy systems session · Airline e-commerce engine Travelers (Business | Leisure) Current distribution capability limits innovation. 7. What is

From Flight Distribution…

4

Travel agents have

access to limited and

commoditized airline

information

Page 5: New Distribution Capability (NDC) Legacy systems session · Airline e-commerce engine Travelers (Business | Leisure) Current distribution capability limits innovation. 7. What is

… to Airline Retailing

5

Travel agents need

to have access to

the entirety of an

airline’s offering

(as available in airline web sites)

Page 6: New Distribution Capability (NDC) Legacy systems session · Airline e-commerce engine Travelers (Business | Leisure) Current distribution capability limits innovation. 7. What is

How Flight Distribution Works

6

Global

Distribution

Systems

Faresvia 3rd party

Travel

Agents

(TMC | OTA |

Independent)Airline

Airline

Schedulevia 3rd party

Availability

Airline

e-commerce

engine

Travelers

(Business |

Leisure)

Current distribution capability limits innovation

Page 7: New Distribution Capability (NDC) Legacy systems session · Airline e-commerce engine Travelers (Business | Leisure) Current distribution capability limits innovation. 7. What is

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Page 8: New Distribution Capability (NDC) Legacy systems session · Airline e-commerce engine Travelers (Business | Leisure) Current distribution capability limits innovation. 7. What is

What is NDC?

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NDC is a travel industry-supported program

launched by IATA for the development and

market adoption of a new, XML-based data

transmission standard.

The NDC standard will enhance the

capability of communications between

airlines and travel agents, and will be open to

any third party, intermediary, IT provider or

non-IATA member, to implement and use.

Page 9: New Distribution Capability (NDC) Legacy systems session · Airline e-commerce engine Travelers (Business | Leisure) Current distribution capability limits innovation. 7. What is

How Air Retailing Will Work

9

Content

Aggregators

(GDS | New

Entrants)

Travel

Agents

(TMC | OTA |

Independent)

Airline

Airline

Offer

Management

System

Travelers

(Business |

Leisure)

Content

Aggregation

Industry standard brings lower cost, innovation,

ease-of-comparison and interoperability

NDC

NDC

Page 10: New Distribution Capability (NDC) Legacy systems session · Airline e-commerce engine Travelers (Business | Leisure) Current distribution capability limits innovation. 7. What is

Who Will Benefit from NDC and How?

Product Differentiation

Richness and uniqueness of airline products

Customized and personalized offers

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Airlines

Travel

Agents

Buyers &

Travelers

Access to Full and Rich Content

Comparison based on schedule, price & value

Real-time product and fare data

Transparent Shopping Experience

The right products at the right prices

Opportunity to shop based on what they value

Page 11: New Distribution Capability (NDC) Legacy systems session · Airline e-commerce engine Travelers (Business | Leisure) Current distribution capability limits innovation. 7. What is

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Airline Pilots & Deployment2

01

52

01

42

01

3

Page 12: New Distribution Capability (NDC) Legacy systems session · Airline e-commerce engine Travelers (Business | Leisure) Current distribution capability limits innovation. 7. What is

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Airline Pilots & Deployment2

01

52

01

42

01

3

Page 13: New Distribution Capability (NDC) Legacy systems session · Airline e-commerce engine Travelers (Business | Leisure) Current distribution capability limits innovation. 7. What is

Adoption Forecasts

13

131

131 airlines surveyed

(*) are looking closely

at NDC

73

73 airlines are actively

working on their

adoption of the NDC

standard

72

72 have already

invested in XML-based

distribution

(*) 2015 NDC Airline Adoption Survey

Page 14: New Distribution Capability (NDC) Legacy systems session · Airline e-commerce engine Travelers (Business | Leisure) Current distribution capability limits innovation. 7. What is

Further Industry Adoption

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Airlines

Travel Agents

Travel Managers

Consumers

8 new airline pilots and deployments

Page 15: New Distribution Capability (NDC) Legacy systems session · Airline e-commerce engine Travelers (Business | Leisure) Current distribution capability limits innovation. 7. What is

www.iata.org/ndc

Page 16: New Distribution Capability (NDC) Legacy systems session · Airline e-commerce engine Travelers (Business | Leisure) Current distribution capability limits innovation. 7. What is

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Thank You