new consultant orientation packet - amazon s3€¦ · and flexibility that owning a mary kay...

Erin’s Phone #: 817-909-4337

Mary Kay Consultant Website: marykayintouch.com

Erin’s Training Website: erinlynch.pink, password “soar”

“Friend” Erin on Facebook: facebook.com/erinmclynch &

you’ll be added to our Erin’s Eagles Unit FaceBook Group

Congratulations and welcome to Mary Kay Inc.

I am excited to be working with you as a brand new Mary Kay Beauty Consultant.

“You are where you are in life by the choices you have made or you have allowed others to make for you.”

I am thrilled that you have chosen to work with me!

Senior Pink Cadillac Sales Director

Erin Lynch

Erin’s Favorite Quote: “You will remain the same, until the pain of remaining the same is greater than the pain of change.”

New Consultant

Orientation Packet

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National Sales Director:

Renee Walter

UNIT INFORMATIOUNIT INFORMATIONN Unit Name: Erin’s Eagles

Unit Number: GF54

Company Division: Ruby

Erin’s FaceBook URL: facebook.com/erinmclynch

Erin’s Eagles Unit FaceBook Group: facebook.com/groups/erinseagles

7-year Pink Cadillac Unit

Circle of Achievement 7 times

ERIN’S DIRECTOR INFORMATIONERIN’S DIRECTOR INFORMATION Started MK Career in June, 2005

Debuted as a Director in December, 2005

FUN FACTS ABOUT YOUR DIRECTORFUN FACTS ABOUT YOUR DIRECTOR Family: Husband Curtis, Daughter Reagan, Son Ian, two Boston Terrier dogs.

Favorite MK Memory: My very first Seminar, sitting on the edge of my seat for 3 days!

My Best Asset: My ability to speak from my heart.

People would be surprised that: I love being anywhere near water.

All-time Favorite Movies: Comedies, inspirational, and chick-flicks.

I Am Currently Reading: The Slight Edge by Jeff Olson.

Best Book I’ve Ever Read: The Bible.

My Favorite Meal: Mom’s spaghetti & meatballs.

I Usually Order: Salad or appetizers...or chips and dip.

My Favorite Time of Day: Really anytime is a good time.

Hobbies: Singing, playing the piano, and decorating.

I Collect: Nothing—I eliminate clutter.

My Trademark Expression: “Just go do it.”

Best Advice I Ever Got: Only take advice from someone with whom you’d trade places.

Advice I’d Give a New Recruit: Don’t reinvent the wheel, just do what the book says. I Describe This Company As: A tool that builds self-confidence, self-esteem and cash.

My Mary Kay Role Model Is: My top Sales Director & National Sales Director girlfriends. My Mary Kay Seminar Goal Is: To build 5 strong Consultants into strong Directors.

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Pink Cadillac Sales DirectorPink Cadillac Sales Director

Erin LynchErin Lynch

Erin Lynch joined Mary Kay in 2005 while going to school full time and working 60+ hours/week at a mortgage company. Six months later she debuted as a Sales Director and made the decision to leave her full time career so she could further pursue her vision with Mary Kay. She became a mom while working as a Mary Kay Director and has enjoyed the freedom and flexibility that owning a Mary Kay business has provided to her and her family. Erin has a wonderful husband—Curtis, and two beautiful children; Reagan (8), Ian (5), and two Boston Terrier dogs.

She has driven FREE Mary Kay cars for almost 10 years and is currently driving a Pink Cadillac SRX Crossover.

The “Erin’s Eagles” Unit has reached at least $350,000 in retail sales for six years, with their highest year just shy of $600,000. Her highest commission check for one month has been over $12,000.

Erin's career has not only brought her a house full of gifts and prizes (including over 6 carats in diamonds, seven free cars, financial freedom and flexibility, etc.) but more importantly friendships, more precious time with her family, and increased self-esteem and confidence.

Erin’s goal is to show women how to become leaders in this company. Showing others how to not only make a living but make a LIFE for their family by owning their own business is so rewarding—not only does the family see great financial benefits because of it, but then the woman builds confidence, self-esteem, and joy!

The one event that Erin will regretfully never see is meeting Mary Kay Ash in person to thank

her for this life-changing opportunity.

ErinErin’’s mission: s mission: To help other women reach their full potential through a Mary Kay career.

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Let’s Get Ready for Flight...Let’s Get Ready for Flight...

Preparing yourself for your Mary Kay business is a lot like a pilot preparing for flight.

They use many detailed CHECKLISTS. This is done in order to ensure a safe flight.

Success in your Mary Kay Business is very similar. This workbook has been designed to

help you prepare for your take off, flight and landing.

Checklists include:

Checklist #1...While You Are Waiting For Your Starter Kit to Arrive

Checklist #2...Preparing Your Home Office

Checklist #3...After Your Inventory Arrives

Checklist #4...Before Your First Party or Facial

Checklist #5...After Your First Product Sale, Facial and/or Party

Each time you see this stop sign throughout this packet, it means you can take a specific action in your business to earn a prize! Make sure to text me at 817-909-4337 to let me know what you’ve earned, and it will be presented to you at our next weekly meeting, OR sent to you if not local to me. The sooner you complete these steps, the

sooner you’ll begin to see results!

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While You Are Waiting For your Starter Kit to Arrive...

New Consultant Checklist #1New Consultant Checklist #1

1. Connect with me! Download the free VOXER app & text your VOXER screen name (series of letters & numbers) to me at 817-909-4337. Then join me on Facebook. Friend me at www.facebook.com/erinmclynch. We will then add you to our private Facebook group. I'm only a vox, call, text, email, or a Facebook message away :)

2. Respond to the text you receive from me as soon as you can so we can schedule a time to go over your first steps. 3. Purchase a 3 to 5 section spiral notebook...in the 2nd section, make a list of at least 50 women you know who have skin (more info on what goes in the 1st & 3rd sections on next page).

4. Log on to www.marykayintouch.com. Enter your Consultant ID and create a passcode. MEMORIZE your Consultant ID. :) Review the FIRST STEPS OFFERS. There are lots of goodies waiting for you, including your Personal Website & your own marykay.com email address!! Order your Business Cards & Product Labels from MKConnections...HOWEVER…

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Do NOT place any kind of Mary Kay product order until we have chatted about your first steps & the & the different levels you can start w/the FREE bonus products you’re eligi-ble for as a NEW Consultant. If you order before we go over this, you may accidentally

forfeit your free product (value ranges from $200-$700)!!!

5. Open a separate MK checking account (personal account, not business) for your business. Do NOT use the word Mary Kay on your account. You may just want to call it your business account or other name you choose. You will want a debit card on this account to pay for all your MK expenses.

6. Click the Education Tab at the top of InTouch and select Starter Kit/New

Consultant tools. Start with NEW CONSULTANT VIDEO and work your way through each one. All are under 6 minutes!

7. Now that you have an overview, it’s time to turn into a professional! SILVER WINGS answers questions you didn’t even know you had!! It’s fun! It’s interactive! It’s at YOUR PACE. Want to earn a car, move into leadership or just earn a few extra thousand dollars for your family quickly? Hit SILVER WINGS hard and fast! The faster you learn, THE FASTER YOU MAKE MONEY AND MOVE UP!! (Silver Wings is found under the Education tab).

Text me when you’ve watched

ALL the New Consultant videos &

completed ALL Silver Wings

Lessons to earn a great gift!

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Now What?

TIME TO BOOK APPOINTMENTS!TIME TO BOOK APPOINTMENTS! How do I develop a clientele?How do I develop a clientele?

We build our client base the same way as beauticians, nail techs, doctors & other professionals do. They start w/family & friends, develop a good reputation, & word spreads.

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With your Contact List of 50+ names: ****TEXT THIS MAGIC SCRIPT TO ALL 50 NAMES**** SEND EXACTLY AS IS TO EACH—GROUP TEXTS DON’T WORK!

Magic Text Script: “Hi _____! How are u? Ok, random question, so I’m now a Mary Kay beauty Consultant, & part of my training is to give 30 women a free facial in

my first month. U get a satin hands treatment, an anti-aging facial & expert foundation matching. Any chance u could be one of my 30?” When they re-

spond, “Yes,” You say, “Great! We pick a one hour window that works best for u. I have an opening on Thurs @ 6:30pm or Sat @ 11am. Do either of those

work?” (only give two options). You nail down a date. Then say, “Ok ur confirmed as one of my 30 pampering sessions for this month on Sat @ 3pm. U ROCK! Oh, & u can invite 2-5 others too (it will help get me to 30 faster) & I’ll totally hook u up w/free products for doing that. Whatcha think? Anyone in mind who might

want a free facial w/u?” Some will say no, some yes, & some will bring friends to make it a party!

Work to book at least FIVE parties. Then text me the names/#’s of your 5 hostesses, & I’ll thank them in advance. A TEXT FROM ME (who they don’t know) PREVENTs 99% OF CANCELLATIONS!

SHARE THE CAREER INFO WITH YOUR TOP 10 Then, with your same contact list, highlight the TOP 10 WOMEN who you RESPECT & ADMIRE THE MOST. Next you will ask them to help w/your training by going to the link below, watching the video, & then filling out the

online survey. Then we’ll follow up to get her opinion! www.erinlynch.pink/the-opportunity.html

NOTE: some of these women may already have booked w/you

to be one of your first 30 faces!

When you complete your FIRST 6 shar-ing appointments, you’ll receive these beautiful pearl earrings & bracelet, & when we add your first team member,

you receive the necklace!

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How Do I Stay Focused & Manage My Time?How Do I Stay Focused & Manage My Time?

There are 168 hours/week. This is equal to 4 ‘traditional’ work weeks. If you want $300 profit/wk, you’ll need 6–8 hours of MK time/wk. To earn a car & move into leadership, you’ll need 15 hours/wk.

In your spiral notebook (or you may also use an iPad provided you keep it w/you at all times): Section #1—Master Weekly To Do List (from this we’ll pull 6 items/day) Sample List on p. 6. Section #2—Prospective customers, hostesses & team members - have at least 50! Section #3—Notes from all your meetings and trainings

How Do I Stay Motivated?How Do I Stay Motivated?

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Mary Kay used to say, "When you show up, you go up!" I want to strongly encourage you to visit your first

success meeting as soon as possible. If you're in the KC metro area, you'll be at my meeting. If you're not

in KC, I will find you a great meeting. Mary Kay used to say, "If you've had a good week, the success meet-

ing needs you. If you've had a not so great week, you need the success meeting." We are in business for

ourselves, but never by ourselves. There is something special that happens when you surround yourself

with positive women who want the best for you, have been where you are, and care about your success -

Be optimistic with every step...Dream and believe big!

Get (& Stay) Plugged IN!

Attend your weekly meeting. Miss 1 your business is sick, 2 it is dying, 3 it is dead. Plug into www.marykayintouch.com each day. There is a LOT to learn there.

Check for emails from me each day. Some contain 2- 3 minute voice trainings. Remember we are like the 5 people we are around the most. I would love to be one of the 5.

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HIGH (people)

Call or text or private FB message _______ (list 30 of the 150 names on your list)

using script for your POWER START (30 Faces in 30 days)

Invite 5 of your most supportive friends to attend your weekly

meeting with you.

Call and research banks to compare rates for inventory.

MEDIUM (paper or process that supports the people)

Checklist #2 ‘Preparing your Home Office’.

Checklist #3 ‘After Your Inventory Arrives’.

Decide Business Debut date (dependent on inventory).

Print off invitations from InTouch.

Mail out or hand deliver 75 for 15 attendees.

LOW (delegate)

Once you decide each system, it can be delegated.

SAMPLE New Consultant Weekly Master To Do List

6 Most Important Things To Do list is pulled from your master list each day (3 High/3 Medium)

Sample Master To Do ListsSample Master To Do Lists

HIGH (people)

Follow up with hostesses for this week (list names). Preprofile if she is a weak hostess.

Invite (list names) for weekly meeting or event.

Follow up or initiate booking with (list names).

Follow up or schedule interviews with (list names)

If a booking or interview attempt fails, see what products she needs.

Call regarding booth for festival or to be guest speaker at school or sorority, civic group etc.

MEDIUM (paper or process that supports the people)

Place product order.

Redesign my table setting for upcoming holiday.

Decide on upcoming holiday specials and how they will be communicated.

LOW (delegate)

Add profiles of new customers to InTouch.

Add sales tickets from previous week to InTouch (or paper system).

File receipts from week for taxes.

Fill outside orders from classes to be held this week.

Pack inventory bags for classes.

Create goodie bags for classes / clean mirrors.

Assemble 20 hostess packets and 20 recruiting packets.

Label products, rotate new to back.

Follow up with customer service rotation calls to customers.

SAMPLE Seasoned Consultant Weekly Master To Do List

6 Most Important Things To Do list is pulled from your master list each day (3 High/3 Medium)

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Preparing your Home Office...

I want you to have a successful business. By building, you’ll earn rewards along the way!

With every step you take w/PURPOSE, you will come closer to your goal.

Power Start Charm: Earn your Power Start Charm & Bracelet when you complete 30 faces

in 30 days & place your qualified order of $600+ wholesale. Power Start Plus Charm: Earn your Power Start Plus Pin when you complete 30 faces in 30

days, place your Qualified order of $600+, & Recruit your first Team Member

during the same 30 day period.

Surprise Gift: Sell 25 Items in 7 days creating sales of $300 plus & earn a surprise

gift from Erin.

Create a separate workspace for your business. This could be a separate room, or a corner of a room in your home. THIS IS VERY IMPORTANT. A neat & organized workspace contributes greatly to a happy & healthy business owner.

Desk

Computer with Printer

High Speed Internet if available in your area, otherwise use the fastest bandwidth available.

Shelving for your inventory (book shelves, hutch, small linen closet with lots of shelves, etc.)

Instead of file folders for your papers and brochures, try a paper organizer on or near your desk.

Cell or home phone w/large minute or unlimited plans. Also back-up service in case you lose or damage your cell phone. Check marykayintouch.com for excusive discount programs w/cell phone providers.

Optional: Some consultants create a BRAIN BOOK that holds papers that they want to keep with them at all times. This would be a 3-ring binder with sheet protectors and pocket holders. This would also hold your spiral notebook.

Optional: Start a Delegation Binder outlining systems that could be given to an assistant.

More MK Rewards Just for YouMore MK Rewards Just for You

Text me when you’ve completed

your first PowerStart or PSPlus to

to receive your charm, & also text

me when you’ve earned your

surprise gift!

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Label your inventory with your product labels, especially skin care and skin

supplements. (Order the labels with the business kit from MK Connections.) I do NOT

recommend putting labels on products that would be defaced by a label such as lipstick

tubes, most color cosmetics and fragrances.

Use your name and address stamp to stamp all Look Books, Beauty Books and team

building materials.

If you have extra funds, consider the following inventory cases from MK Connections:

A fishing tackle box (from Bass Pro, Wal-Mart or other

fishing supply store) is perfect for eye shadows, blushes etc. Also good for samples. Take

your product items with you to the store to check fitting.

Organize and store inventory both on office shelving and in carriers that you are taking to

your appointments. Product can safely be carried in car trunk except in times of extreme

heat or cold.

Discuss with your recruiter or director how much of each item to take to your appointments.

Beauty Coat Insulated Wheeled Case Insulated Color

Carrier System


After Your Inventory Arrives...


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11 New Consultant Checklist #3New Consultant Checklist #3

Preliminary Coaching:

When you have your fab 5 parties booked...

(Refer to your hostess in all conversations as ‘YOUR BUSINESS PARTNER’)

Review the guest list she may have given you. Encourage her to invite 10 per party. If she gives you

30 names, that is 3 separate parties. When she invites 10, an average of 6 will attend.

Give her enough Party Postcards to send to all the invited guests.

Explain the hostess program to her again. Figure the amount she will want to sell in order to earn her

wish list products for free. (Take the dollar amount and multiply by 5. That equals 20%)

Give her the words to say when she invites her guests.

Give her 5 order forms and ask her to take orders from 5 people who cannot attend her party.

Coach her on refreshments. Keep it simple, or if she loves to entertain, let her be extravagant.

Send her a thank you note in advance appreciating her for helping you in your business.

Talk with her as if she is already one of YOUR TOP HOSTESSES preparing her to be honored in your

unit’s quarterly hostess program.

For our ‘tech savvy consultants’ whose hostesses are all about the internet and social networking:

www.marykayintouch.com

Click on Business Tools (at top of page)

Click on Party Central … Great tools to work with your hostesses online.


“If attitude determines 97% of a person’s success, then follow-up is the remaining 3%.” NSD Linda Toupin

“ A party worth booking is worth coaching.” Mary Kay Ash

Ideally it is BEST to privately facial a hostess a few days or a week prior to her party, especially if she has

never had a facial or isn’t currently using MK products. This helps you know what product she wants to

earn and what gift she will choose for her PERFECT HOSTESS GIFT. ($250 Sales/2 Bookings and 2 Guests

watch or listen to MK business info & give their opinion)

Before your First Party or Facial...

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Travel with your recruiter and/or director to view one of her parties.

Review the Instructors Guide and practice your Skin Care presentation by rehearsing in

front of a mirror. (You might review your Start Something Beautiful DVD again.)

Keep in mind that you will, over the next few weeks, ‘rework the words’ in your instructors guide,

personalizing it and making it your own. You want your presentation to be professional, however at the

same time fun and a reflection of your personality. If you ‘fly by the seat of your pants’ and do not follow

the presentation, you may still have a successful class, however, you just convinced the girl at the table

who does not have your personality that she cannot do this. By using a presentation (even one you have

rewritten), your skill then becomes transferrable to your future recruits.

Practice setting up your table display and trays. You never get a 2nd chance to make a

first impression. When a guest walks in to your party she should go ‘WOW!’ when she

sees how professional and pretty your table looks.

Color coordinated placemats or tablecloth or both

Dark colored wash cloths are preferred over facial

cloths

Want to win a guest over? Allow her to lay her head

back in her seat, drape a slightly hot wash cloth over

her face just before she removes the cleanser. Trust

me she will love you and your products.

Roll-up Bag for display and close

Acrylic Caddy with products you are sampling

PERFECT HOSTESS GIFTS in center of table (Gifts of your choosing)

$250 in sales, 2 Bookings and 2 guests watch video at www.tinyurl.com/mkeagles.

Individual Goodie Bags for each guest should include:

Washcloth, headband, mirror with tray, disposable mascara wand, eye and lip

applicators, Look Card, Profile Card or sheet

Thank-you gift for hostess in beautiful MK paper gift bag with tissue ($1.00-$2.50

item)

Hostess uses a brush set and gets a personalized Look from www.marykayintouch.com

Practice packing your cases to go to your appointment.

Before your First Party or Facial (continued)


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By entering each customer in the myCustomers business tool on InTouch, you are populating a

database for future use in customer-related applications.

This step is very, very important.

1. Enter each customer’s profile into myCustomers at www.marykayintouch.com.

Click on Business Tools (top of home page)

Click on myCustomers

Click on Customer List

Click on Pink NEW Button

2. Enter each customer’s sales ticket into myCustomers at www.marykayintouch.com.


Click on myCustomers

Click on Customer Orders

Click on Enter New Order (top left corner of page)

3. Submit your WEEKLY ACCOMPLISHMENT SHEET online at www.marykayintouch.com.

Your MK business week ends on Saturday night at midnight.


Click on Weekly Accomplishments

Click on Enter Weekly Accomplishments

Your director and recruiter are always excited to hear about your sales, facials and

parties. Share your excitement on our Facebook private group page, Erin’s Eagles

Unit Consultants.

New Consultant Checklist #5New Consultant Checklist #5 After First Product Sale, Facial, and/or Party...

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The Mary Kay culture attracts women who share the same values: Faith and family come before career. Women should be praised to success. We do not need territories, because we will not take

someone else’s customer. We will honor the Golden Rule & treat others the way

we want to be treated. It has been my experience for 10 years that Mary Kay is a tool, a vehicle to discover and use one’s God-given talents. In doing so, you discover your passion. Once you find your passion, it will lead to your life’s purpose. That is my prayer for you.

Mary Kay Ash never created a make-up company. Instead, she developed the perfect company for women based on a certain set of values & principles. The cosmetics came later.

The Mary Kay experience may be something as simple as gaining self-confidence in life skills (public speaking, organization, delegation, prioritization, money, time & attitude management) or something as profound as deepening your self-esteem (your feeling of self-worth, not connected to skill). Either way, I can promise you that by surrounding yourself with MK women, events, communication and philosophies your life will be GREATLY enriched. While I am interested in your financial success (the dollars you sell and the people you add to your team), I am equally interested in the person you are becoming on this journey through life.

As National Sales Director Linda Toupin says, I believe our life is like a box of puzzle pieces that was put out on our coffee table of life. Each day, we turn over the pieces, but we don’t have the box top, so we don’t know what picture we are constructing. Mary Kay and myself are now a part of your life, and YOU are a part of mine.

I am honored to be your mentor and leader.

Erin

Our 6th Pink CadillacOur 6th Pink CadillacOur 6th Pink Cadillac

Erin w/Sr. Director Leslie LeaverErin w/Sr. Director Leslie LeaverErin w/Sr. Director Leslie Leaver

From Me to YouFrom Me to You

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new consultant orientation packet - amazon s3€¦ · and flexibility that owning a mary kay...

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