new claims trends related to the u.s. pain crisis

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#ACIInsurance ACI’s National Advanced Forum on Medical Professional Liability Cathleen Kelly Rebar Partner Stewart Bernstiel Rebar & Smith NEW CLAIMS TRENDS RELATED TO THE U.S. P AIN CRISIS: Taking a Look at the Recent Prescription Drug Abuse Epidemic and Its Potential Impact on the Tide of Med Mal Insurance Claims John M. Foley Manager, Claims Markel Victoria L. Vance Health Care Chair Tucker Ellis LLP October 30-31, 2014 Tweeting about this conference?

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ACI's Medical Professional Liability Insurance Forum is the premier event on benchmarking coverage, underwriting, and claims strategies. No other event can match the practical and detailed analysis of the entire MPL Insurance landscape, including the impact of litigation, regulatory action, and market conditions in today's tumultuous environment.

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Page 1: NEW CLAIMS TRENDS RELATED TO THE U.S. PAIN CRISIS

#ACIInsurance

ACI’s National Advanced Forum on Medical Professional Liability

Cathleen Kelly Rebar

Partner

Stewart Bernstiel Rebar & Smith

NEW CLAIMS TRENDS RELATED TO THE U.S. PAIN CRISIS:

Taking a Look at the Recent Prescription Drug Abuse Epidemic and Its Potential Impact on the Tide of Med Mal Insurance Claims

John M. Foley

Manager, Claims

Markel

Victoria L. Vance

Health Care Chair

Tucker Ellis LLP

October 30-31, 2014

Tweeting about this conference?

Page 2: NEW CLAIMS TRENDS RELATED TO THE U.S. PAIN CRISIS

#ACIInsurance

The Dilemma Standard for treatment =

Adequate pain control is a fundamental right of every patient.

So what’s the problem?

Balancing treatment for pain control without feeding addition.

Risk = too little or too much pain medication.

Either spectrum can lead to litigation.

Page 3: NEW CLAIMS TRENDS RELATED TO THE U.S. PAIN CRISIS

#ACIInsurance

The Problem

The prescription drug epidemic.

The number of prescription drug related deaths has increased every year for the past 15 years.

Prescription pain killers have similar addictive properties to heroin.

Page 4: NEW CLAIMS TRENDS RELATED TO THE U.S. PAIN CRISIS

#ACIInsurance

The Cost

Over half a trillion dollars are spent on expenses associated with medical, economic, social and the criminal impact caused by misuse of pain medication.

Immeasurable indirect costs including drug related crimes, doctor shopping, loss of productivity and wages, increasing unemployment, and law enforcement expenses fighting the war.

Page 5: NEW CLAIMS TRENDS RELATED TO THE U.S. PAIN CRISIS

#ACIInsurance

Two Spectrums for Exposure

Under Prescribing /failing to properly manage the pain

Over Prescribing /illegitimate prescribing

Page 6: NEW CLAIMS TRENDS RELATED TO THE U.S. PAIN CRISIS

#ACIInsurance

The Penalty All four domains of the law have seen

litigation for pain management errors:

Administrative

Civil

Criminal

Constitutional

Most common is administrative/licensing

Page 7: NEW CLAIMS TRENDS RELATED TO THE U.S. PAIN CRISIS

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The way things were . . .

Opiophobia Belief of public, prescribers and medical boards

that opioid analgesics were reserved for only the sickest and terminally ill.

Prior to 1999 there are no records of any physician ever being disciplined for under-prescribing/failing to adequately manage patient’s pain.

However, the records are plentiful concerning actions for over-prescribing.

Page 8: NEW CLAIMS TRENDS RELATED TO THE U.S. PAIN CRISIS

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To Prescribe or Not to Prescribe . . .

Page 9: NEW CLAIMS TRENDS RELATED TO THE U.S. PAIN CRISIS

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Over-Prescribing Hoover v. Agency for Healthcare

Administration

Florida medical licensing board brought action against Katherine Hoover, M.D. for prescription of opiates to manage pain of noncancer patients. Sanctions were issued, and then overturned.

There are hundreds of Dr. Hoovers and examples just like this.

Page 10: NEW CLAIMS TRENDS RELATED TO THE U.S. PAIN CRISIS

#ACIInsurance

Over-Prescribing/Criminal 1994 – Kansas Attorney General

Brought on charges of attempted murder against Stanley Naramore, M.D., a small-town physician . He was convicted.

Two patients who were terminally ill and within days of death were allegedly overprescribed pain medication designed to “ease the patient’s comfort.”

The evidence indicated that the doses would have resulted in respiratory failure almost immediately. Dr. Naramore came off the case. Patient was transferred and died two days later of her disease.

Significantly, the verdict was overturned on appeal as against the weight of the evidence because the burden of proof was beyond a reasonable doubt.

Page 11: NEW CLAIMS TRENDS RELATED TO THE U.S. PAIN CRISIS

#ACIInsurance

Typical Criminal Over-Prescribing

Physician targets = physicians servicing a large group of noncancer patients for treatment of

chronic pain. William Hurwitz, M.D. serviced patients with

“chronic pain” from 36 states. He was convicted on 50 counts of drug trafficking, later reduced to 16 counts on appeal. He served 57 months in prison.

Critical issue – Dr. Hurwitz knew or should have known in the exercise of sound clinical judgment that he was prescribing to addicts.

Page 12: NEW CLAIMS TRENDS RELATED TO THE U.S. PAIN CRISIS

#ACIInsurance

Common Liability Themes

Consider alternative non-opioid therapies

Warn patients, get proper informed consent

Properly titrate initial and ongoing doses

Get adequate substance abuse and mental health history

Recognize signs of patient addiction, dependence, abuse

Consider drug-to-drug interactions

Page 13: NEW CLAIMS TRENDS RELATED TO THE U.S. PAIN CRISIS

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Common Liability Themes

Failure to (cont.):

Monitor patient for signs and symptoms of prescribed therapy vs. abuse

Coordinate care with other prescribers

Refer patient to specialists (Pain Mgmt., Addiction, Psych)

Train and Supervise clinic/office staff

Document, document, document!

Page 14: NEW CLAIMS TRENDS RELATED TO THE U.S. PAIN CRISIS

#ACIInsurance

Liabilities to Third Parties

Additional theory = physician liability for harm to third persons.

Massachusetts, Utah, New Hampshire and Georgia have all found liability for a prescribing physician for resulting harm to third persons. Duty was owed to people foreseeably put at risk by doctors’ failure to warn about the effects of a provided treatment.

Connecticut has held the opposite.

Page 15: NEW CLAIMS TRENDS RELATED TO THE U.S. PAIN CRISIS

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New theories of Liability/ Over-Prescribing Drug Manufacturer Liability:

Two California counties and the city of Chicago sued 5 of the largest drug manufacturers for causing the nation’s drug epidemic through a “campaign of deception” aimed at boosting sales of prescription pain meds like OxyContin.

The litigation is based on violations of the states’ false advertising, unfair business practices and public nuisance laws.

In the complaints, the counties cite the epidemic of prescription pain killer abuse and the ties to increased deaths and overdoses from those and other drugs.

One focus of the suit is the misleading claims by manufacturers to prescribers that the benefits of these drugs outweigh the risks.

Page 16: NEW CLAIMS TRENDS RELATED TO THE U.S. PAIN CRISIS

#ACIInsurance

New theories of Criminal Liability/Over-Prescribing Fed-Ex and UPS face

criminal charges for delivering controlled substances to internet pharmacies with knowledge the drugs were being dispensed to drug addicts.

Walgreen faced criminal charges for diverting OxyContin from a Florida

store.

Page 17: NEW CLAIMS TRENDS RELATED TO THE U.S. PAIN CRISIS

#ACIInsurance

What about under-prescribing?

In 1999

Oregon was the first state to discipline a doctor for failing to adequately manage his patients’ pain by under-prescribing to six terminally ill cancer patients. The sanctions were 10 years probation, a formal reprimand and mandatory training. Two years later he was sanctioned for the same conduct.

Prior to 1990

There were no reported civil actions based solely on inadequate pain management through medication.

Page 18: NEW CLAIMS TRENDS RELATED TO THE U.S. PAIN CRISIS

#ACIInsurance

Under Prescribing/Groundbreaking

1991 North Carolina –

An SNF was found liable for millions of dollars in compensatory damages and punitive damages after a nurse intentionally withheld pain medications from a patient dying of metastatic prostrate cancer.

2001 California (ten years later) – A California jury found a physician civilly liable for millions of

dollars for failing to manage the pain of a lung cancer patient just days from death. The jury was one vote shy of a punitive damages award. The theory was elder abuse and the standard was gross departure from standard of care.

The California licensing board’s failure to find actionable conduct by the physician was the motivating factor to the family to bring suit.

Page 19: NEW CLAIMS TRENDS RELATED TO THE U.S. PAIN CRISIS

#ACIInsurance

The Reality

Two significant issues with prescription pain medication, both creating a double-edged sword for prescribers.

Page 20: NEW CLAIMS TRENDS RELATED TO THE U.S. PAIN CRISIS

#ACIInsurance

Duped, Dealer, Dense, Dependent? Medication over or under

prescribing generally due to one of four reasons:

Doctor was duped by Patient

Doctor is intentional diverting drugs (Dealer)

Doctor lacks proper education to recognize legitimate pain need (Dense)

Doctor is drug-dependent himself

Page 21: NEW CLAIMS TRENDS RELATED TO THE U.S. PAIN CRISIS

#ACIInsurance

Exposed Classes of Insureds

Pharmacists who fill pain prescriptions without question

Pharmacists who refuse to fill pain prescriptions

Pain management/anesthesiology

Locum tenens – entire spectrum

Physician assistants

Others who “should have known”

Page 22: NEW CLAIMS TRENDS RELATED TO THE U.S. PAIN CRISIS

#ACIInsurance

Really Bad Behavior Patient 1

Rx 247,980 Oxycodone tablets prescribed over a 13 month period;

Patient RX 7,200 30-milligram tablets = 3,600 tablets per day

Average Rx as 250 tablets per day

Patient 2

Lollipop abuse. RX thousands of doses of Actiq over several months

Co-pay = $55, cost to insurance as nearly $16,000

33 lollipops per day to a non-cancer patient

Pharmacy received $163,000 for Rx

Page 23: NEW CLAIMS TRENDS RELATED TO THE U.S. PAIN CRISIS

#ACIInsurance

Pharmacist Duty

Quasi-medical duty to verify necessity and propriety of Rx.

Texas v. individual pharmacist for death of 38 year old man from excessive Carisoprodol, Hydrocodone and Xanax Rx.

120 Rx of Hyrodocodone and Carisoprodol filled on 12/1/07

Died on 12/3/07

Basis of the suit was pharmacy owed duty to verify “valid medical purpose.”

Pharmacies have not been held liable to third-parties but Florida and Nevada have come close.

Page 24: NEW CLAIMS TRENDS RELATED TO THE U.S. PAIN CRISIS

#ACIInsurance

How can Pharmacists avoid Liability?

Obvious answer = verify that RX is for “valid medical purpose”.

Every action has consequences: Physician threatened to sue Pharmacy for defamation

for refusing to honor Rx he had written patient.

Pharmacy had also advised other pharmacies of his suspicion that the RX were not for a “valid medical purpose”.

Page 25: NEW CLAIMS TRENDS RELATED TO THE U.S. PAIN CRISIS

#ACIInsurance

To Write or Not To Write? Yes or No?

Example 1: 23 y/o unemployed patient is prescribed Oxycontin, Oxycodone and Alprazolam and dies 3 days after the Insured’s physician assistant renewed his prescriptions.

Yes or No? Example 2: 40 y/o

correction officer is prescribed Xanax for anxiety, Trazadone for sleep, and Fentanyl for pain relief by the Insured’s locum tenens family practice physician for a work injury, and dies in his sleep.

Page 26: NEW CLAIMS TRENDS RELATED TO THE U.S. PAIN CRISIS

#ACIInsurance

To Write or Not To Write?

Example 1: 23 y/o unemployed patient is prescribed Oxycontin, Oxycodone and Alprazolam and dies 3 days after the Insured physician assistant renewed his prescriptions.

Patient was in an auto accident two years prior, evaluated by orthopedic surgeon for spinal issues, and underwent ineffective epidural steroid injections. Physician’s assistant saw patient at least monthly for over one year, performed drug screens to assure no abuse of non-prescribed substances and ordered follow-up MRI’s.

Yes or No?

Page 27: NEW CLAIMS TRENDS RELATED TO THE U.S. PAIN CRISIS

#ACIInsurance

To Write or Not to Write?

Yes or No? Example 2: 40 y/o correctional officer is prescribed

Xanax for anxiety, Trazadone for sleep, and Fentanyl for pain relief by the Insured’s locum tenens family practice physician for a work injury, and dies in his sleep.

Cause of death from Fentanyl intoxication only, no other drugs in system at death. Patient was cutting Fentanyl patches into smaller pieces, which he then froze and chewed/sucked, resulting in lethal dose.

Page 28: NEW CLAIMS TRENDS RELATED TO THE U.S. PAIN CRISIS

#ACIInsurance

Claims Involving Special Populations

Elderly Patients Both Outpatient and in

NH/AL settings

Slower metabolism to clear drugs

Increased risk of drug-to-drug interactions

Impairments of kidney/liver systems

Unsuspected risk of abuse/diversion/addiction

Page 29: NEW CLAIMS TRENDS RELATED TO THE U.S. PAIN CRISIS

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Claims Involving Special Populations

Pre-Teens/Adolescents Find Rx drugs at home “must be OK”

High incidence of teens using Rx drug w/o MD script (narcotics, multiple drugs, unknown drugs)

Majority obtain drugs from friends/family

When opioids run out, they turn to heroin (cheaper, readily available)

Result: Heroin addiction skyrocketing!

Page 30: NEW CLAIMS TRENDS RELATED TO THE U.S. PAIN CRISIS

#ACIInsurance

Claims Involving Special Populations

“Soccer Moms”

Increase in death from prescription painkiller ODs (1999 – 2009): ● Men 265% ● Women 400%

Under-recognized; growing problem for women

Women (25-54 yo): more likely to go to ED for Rx painkiller misuse/abuse

Women (45-54 yo): highest risk of dying from Rx painkiller OD

Page 31: NEW CLAIMS TRENDS RELATED TO THE U.S. PAIN CRISIS

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Claims Involving Special Populations

“Soccer Moms”/Women are more

likely to:

have chronic pain

be prescribed painkillers

be given higher doses

use them for longer periods of time

become dependent more quickly

engage in doctor shopping

Page 32: NEW CLAIMS TRENDS RELATED TO THE U.S. PAIN CRISIS

#ACIInsurance

Claims Involving Special Settings “Methadone Prescriptions”

Historically – a safe and effective treatment for addiction

Recently – low cost generic drug provides long-lasting pain relief

Reality – 6-fold increase in methadone OD deaths 1999 - 2009

Page 33: NEW CLAIMS TRENDS RELATED TO THE U.S. PAIN CRISIS

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Claims Involving Special Settings Methadone Risk Profile

Narrow therapeutic range

Prescribe within the recommended ranges; take care when titrating

Can accumulate in body leading to respiratory depression

Can disrupt cardiac rhythm

Other meds can potentiate the effects of methadone

Page 34: NEW CLAIMS TRENDS RELATED TO THE U.S. PAIN CRISIS

#ACIInsurance

Claims Involving Special Settings Drug Treatment Centers

Many use outdated treatment methods; not evidence-based

Personnel lack qualifications and training

Too many offer only revolving door, celebrity, “get fixed quick” approach

Reality:

Patients need multi-faceted, continuous, individualized treatment programs

Page 35: NEW CLAIMS TRENDS RELATED TO THE U.S. PAIN CRISIS

#ACIInsurance

Claims Involving Special Settings: Drug Treatment Centers

Liability Claims:

Self-destructive behavior

Assaults (by staff; by patients)

Infections, falls, injuries

Exceptional withdrawal symptoms

Failure to recognize/diagnose/address underlying medical problems

Page 36: NEW CLAIMS TRENDS RELATED TO THE U.S. PAIN CRISIS

#ACIInsurance

Claims Involving Special Settings Drug Treatment Centers

Look For:

Licensed addiction counselors

Individualized treatment programs

Able to address underlying medical, psychological, social, and legal problems

Offer medical and support services

Offer validated treatment methods:

Community Reinforcement And Family Training (CRAFT)

Page 37: NEW CLAIMS TRENDS RELATED TO THE U.S. PAIN CRISIS

#ACIInsurance

State Government Response Prescription Drug Monitoring Programs (PDMPs)

Prescribing Guidelines—80 mg. Morphine Equivalency Dosing (MED) threshold; “press pause” to re-evaluate risks/benefits of LT opioid therapy

Pain Clinic (“Pill Mill”) crackdown

In office physician dispensing limits

Medicaid & BWC “lock-in” programs to limit who can prescribe and who can dispense to the patient

Page 38: NEW CLAIMS TRENDS RELATED TO THE U.S. PAIN CRISIS

#ACIInsurance

Federal Government Response: FDA

New! April 16, 2014-class-wide labeling changes for all extended-release and long-acting (ER/LA)opioids Restricted Indication for Use: severe, round-the-

clock pain; reserved for patients who have failed non-opioid alternatives

NOT indicated for PRN pain relief

Black Box Warning: chronic maternal use during pregnancy can cause Neonatal Opioid Withdrawl Syndrome (NOWS)

Page 39: NEW CLAIMS TRENDS RELATED TO THE U.S. PAIN CRISIS

#ACIInsurance

Federal Government Response: FDA

REMS—drug sponsor (manufacturer) to provide:

Educational programs for safe prescribing for clinicians;

Medication Guides and Drug counseling documents for patients

Page 40: NEW CLAIMS TRENDS RELATED TO THE U.S. PAIN CRISIS

#ACIInsurance

Medicare (CMS)

“Protecting the Integrity of Medicare Act of 2014” discussion draft bill

§17 Programs to Prevent Prescription Drug Abuse Under Medicare Part D

High-risk beneficiaries can be “locked in” to one physician and one pharmacy for opioids and high-risk drugs

States can share information across state lines

Medicare Drug Integrity Contractors (MEDICs) will monitor prescribers and beneficiaries for frequently abused drugs

Page 41: NEW CLAIMS TRENDS RELATED TO THE U.S. PAIN CRISIS

#ACIInsurance

Risk Management - Best Practices: Care of Patients

Obtain a thorough and accurate H&P

Use validated screening tools to identify at-risk patients

Recognize the “Red Flags” for abuse

Refill practices: require office visits and regular exams to justify refills

Perform Urine Drug Screens (UDS) at outset of care, when meds are adjusted, and on a random basis

Page 42: NEW CLAIMS TRENDS RELATED TO THE U.S. PAIN CRISIS

#ACIInsurance

Risk Management - Best Practices: Care of Patients

Utilize tracking and monitoring databases (PDMD)

Include Psychologists and Behavioral Health Specialists as adjuncts to Rx therapy

Give clear instructions for use

Avoid risky drug combinations (i.e., Opioids and Benzodiazepines)

Female Patients: Discuss R/B/A for Rx painkillers, especially during pregnancy

Page 43: NEW CLAIMS TRENDS RELATED TO THE U.S. PAIN CRISIS

#ACIInsurance

Risk Management - Best Practices: Documentation

Thoroughly document all encounters and rationale for prescribing decisions

“Informed Consent”: signed, reviewed, specific

Use Patient Opioid Contracts to set ground rules for treatment, and provide basis for termination

Provide Education materials to patient and family

Page 44: NEW CLAIMS TRENDS RELATED TO THE U.S. PAIN CRISIS

#ACIInsurance

Risk Management - Best Practices: Training & Education

Understand the link between substance abuse and mental health

Take CME courses for Opioid Prescribing (AMA Module Series)

Review all new product labeling and educational materials

Talk to pharmacists, colleagues, consultants on complex cases

Page 45: NEW CLAIMS TRENDS RELATED TO THE U.S. PAIN CRISIS

#ACIInsurance

QUESTIONS? Cathleen Kelly Rebar Partner STEWART BERNSTIEL REBAR & SMITH [email protected] John M. Foley Manager, Claims MARKEL CORPORATION [email protected] Victoria L. Vance Health Care Chair TUCKER ELLIS LLP [email protected]