new belgum case study: brewing a fan base on facebook
TRANSCRIPT
facebook.com/newbelgiummissourifacebook.com/nbnortherncaliforniafacebook.com/nbnorthcarolinafacebook.com/newbelgiumtexas
facebook.com/newbelgium
EXPLORE ALL THINGS RANGER
Embed video “TdF FC 40s New Belgium” from Temp Creative
Tour de Fat video
The Beginning
2010: The Foundation
2011: The House
Wrap Up & Happy Hour
AgendaThe Brand
The Brand
The Beginning
Tour de Fat collage
17
beer
folly
bikefat tire
friends cruiser
love
great
ride
enjoy
hikingsummer
playing
mountain
new belgiumbetter
livingwin
being
And 7,000 more…
Virtuous Cycle
A Base of New Belgium Fans…and Their Friends(In contrast to typical media campaign that ends with no continuing benefit…)
As the Fan base grows, so does the “social reach” of the brand, to the Friends of the Fans
200K
100K
0
Engagement App
Convert to FB Fan
Engagement App
Fan Enlists Friends
Social Ads
Convert to FB Fan
2010 – Building the Foundation
New Belgium Passes Key Milestone!2010
2011 Social Strategy
• Community reaches a critical mass• Expand from national presence to local touch
2010 Foundation
26
2011 Building the House• Focus more effort on “establishing
the relationship” on Facebook• Increase engagement, expression
and conversation• Extend digital engagement from
Facebook to off Facebook…
2011 Social Roadmap
“Foundational”
“House”
CQ2 CQ3CQ1 CQ4
Extend Digital Engagement
Establish Relationship
Increase Engagement Expression
Female 36%
Male 63%
13 - 17 18 - 24 25 - 34 35 - 44 45 - 54 55+
4.2%19% 8.5%
2.7% 1.1%
6.5%
31%
18% 4.9% 2.1%
50%
24.5%
Share Your Joy Ride
Share Your Joy Ride
Embed the “Peters Joy Ride FHDQ” video from Temp Creative
Peter’s Joy Ride video
Last Call
1. Know your brand
2. Collaborate
3. Integrate across all channels
4. Take risks
5. Engagement = sales
Building A Social Presence
Thank You!
Have a Fat Tire on Us…