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Updated 07 June 2016 APPENDIX 2 Actions highlighted green are ‘live actions’ Lincoln Against Poverty Lincoln Anti-Poverty Action Plan 2014/17

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Page 1: New APPENDIX 2 Lincoln Against Poverty · 2019. 5. 20. · Updated 07 June 2016 High Level Scorecard 12 19 20 22 JUN-15 SEP-15 DEC-15 MAR-16 Lincoln Living Wage accredited organisations

Updated 07 June 2016

APPENDIX 2

Actions highlighted green are ‘live actions’

Lincoln Against Poverty

Lincoln Anti-Poverty Action Plan 2014/17

Page 2: New APPENDIX 2 Lincoln Against Poverty · 2019. 5. 20. · Updated 07 June 2016 High Level Scorecard 12 19 20 22 JUN-15 SEP-15 DEC-15 MAR-16 Lincoln Living Wage accredited organisations

Updated 07 June 2016

Lincoln Anti-Poverty Strategy Ambition “Working with partners, to tackle the effects of poverty, and so have a positive noticeable impact on people’s daily lives”

Context This action plan details the activity for the Lincoln Anti-Poverty Strategy (www.lincolnagainstpoverty.co.uk/strategy). This action plan is developed by a citywide partnership of organisations whose remit it is to reduce the effects of poverty in Lincoln. It is developed at the annual Lincoln Against Poverty events (www.lincolnagainstpoverty.co.uk/annual-event). The action plan is supported by the statistical evidence base contained in the Lincoln Poverty Profile (www.lincolnagainstpoverty.co.uk/lincoln-poverty-profile).

There are seven objectives contained in this Action Plan:

Objective One: Helping people maximise their income (Page 4)

Objective Two: Making the move into work easier (Page 11)

Objective Three: Helping with the cost of raising a child (Page 15)

Objective Four: Breaking the link between poor health and poverty (Page 18)

Objective Five: Making sure older people get the services they need (Page 20)

Objective Six: Improving the condition of people’s homes (Page 21)

Objective Seven: Working in a joined up way (Page 24)

For more information on the Anti-Poverty Strategy or Anti-Poverty Action Plan, please contact: James Wilkinson (Principal Policy Officer) | [email protected]

Page 3: New APPENDIX 2 Lincoln Against Poverty · 2019. 5. 20. · Updated 07 June 2016 High Level Scorecard 12 19 20 22 JUN-15 SEP-15 DEC-15 MAR-16 Lincoln Living Wage accredited organisations

Updated 07 June 2016

High Level Scorecard

12

19 2022

JUN-15 SEP-15 DEC-15 MAR-16

Lincoln Living Wage accredited organisations (cumulative)

1,020

1,1011,123

1,138

JUN-15 SEP-15 DEC-15 MAR-16

Employees covered by the Lincoln Living Wage Campaign

31

128

DEC-15 JAN-16 FEB-16 MAR-16

Number of free employability courses taken by residents at Lincoln College

(cumulative)

9,581

Number of residents (all ages) benefitting from the Council Tax Discount Scheme in March 2016

£7,512,667

Total value of the Council Tax Discount Scheme in March 2016

8,485

11,607

14,620

18,838

JUN-15 SEP-15 DEC-15 MAR-16

Number of Lincoln Against Poverty website hits (cumulative)

2,542

3,253

DEC-15 MAR-16

Number of Lincoln Living Wage Campaign video hits (cumulative)

Page 4: New APPENDIX 2 Lincoln Against Poverty · 2019. 5. 20. · Updated 07 June 2016 High Level Scorecard 12 19 20 22 JUN-15 SEP-15 DEC-15 MAR-16 Lincoln Living Wage accredited organisations

Updated 07 June 2016

Objective one: Helping people maximise their income

Programme 1: Increase income

Things we’ve done (completed actions) Indicator

Value

Deliver Phase 1 (Launch) of the Lincoln Living Wage Campaign 01 Jan 2015 - 28 Feb 2015 | James Wilkinson (COLC)

Number of accredited organisations (cumulative) Number of employees covered (cumulative) Number of campaign video hits (cumulative)

Jun 2015: 12 Sep 2015: 19 Dec 2015: 20 Mar 2016: 22 Jun 2015: 1,020 Sep 2015: 1,101 Dec 2015: 1,123 Mar 2016: 1,138 Dec 2015: 2,542 Mar 2016: 3,253

Create a website presence, online form and online register for the Lincoln Living Wage campaign 01 Mar 2015 - 31 Mar 2015 | James Wilkinson (COLC) Develop a promotional video for the Lincoln Living Wage Campaign 01 Jun 2015 - 30 Sep 2015 | James Wilkinson (COLC) Deliver Phase 2 (Promoting the economic benefits to employers) of the Lincoln Living Wage Campaign 01 Mar 2015 - 31 Jan 2016 | James Wilkinson (COLC)

Implement a Welfare Advice Service to residents in Lincoln from City Hall to assist people with a range of benefits, money and debt advice 01 Apr 2011 – 31 Mar 2012 | Jo Crookes (COLC)

Number of customers seen Amount of money assisted with

Data collection to start in mid-2016 following implementation of new data management system

Implement a partnership and strategy to respond to Welfare Reform and the introduction of Universal Credit, and provide support and advice to residents 01 Apr 2013 - 31 Mar 2014 | Martin Walmsley (COLC)

Number of employability courses undertaken (cumulative) Number of working age and pension age residents benefitting from the Council Tax Discount Scheme

Dec 2015: 31 Mar 2016: 128 Dec 2015: 9,726 Mar 2016: 9,581

Page 5: New APPENDIX 2 Lincoln Against Poverty · 2019. 5. 20. · Updated 07 June 2016 High Level Scorecard 12 19 20 22 JUN-15 SEP-15 DEC-15 MAR-16 Lincoln Living Wage accredited organisations

Updated 07 June 2016

Things we’ve done (completed actions) Indicator

Value

Total value of Council Tax Discount Scheme

Dec 2015: £7.5 million Mar 2016: £7,512,667

Things we’re doing (live actions)

Status

Deliver Phase 3 (Promoting the social and economic benefits to businesses, and engage with consumers) of the Lincoln Living Wage campaign 01 Apr 2016 - 31 Mar 2017 | James Wilkinson (COLC)

Whilst there is ongoing promotion of Phase 3, there will be a concentrated push in the months leading up to Living Wage Week. It will include case studies from Living Wage employers, first person articles in local media, social media activity, and an open Living Wage Forum meeting in November.

Programme 2: Increasing money management skills and confidence

Things we’ve done (completed actions)

Indicator Value

Undertake a mapping exercise to understand the extent of advice and support available across Lincolnshire 01 Apr 2014 – 31 Jul 2014 | Louise Thompson (Lincs 2 Advice)

Signpost to debt advice and money advice in Your Lincoln 01 Jul 2014 – 31 Jul 2014 | Julie Lea (COLC)

Number of households distributed to Jul 2014: 40,000

Barclay’s Bank to deliver life skills programme to COLC apprentices and trainees 24 Jun 2014 – 30 Sep 2014 | Jane Newman (COLC)

Develop a timetable of advice surgeries and make available on the Lincoln Against Poverty website 01 Oct 2014 – 31 Oct 2014 | James Wilkinson (COLC)

Page 6: New APPENDIX 2 Lincoln Against Poverty · 2019. 5. 20. · Updated 07 June 2016 High Level Scorecard 12 19 20 22 JUN-15 SEP-15 DEC-15 MAR-16 Lincoln Living Wage accredited organisations

Updated 07 June 2016

Things we’ve done (completed actions)

Indicator Value

COLC Apprentices to undertake a Money for Life Challenge to promote Lincolnshire Credit Union to 16-24 year olds through posters and leaflets 05 Dec 2014 - | Jason Dobbs (COLC)

Develop debt and money advice packs for HMP Lincoln clients 01 Dec 2014 – 31 Dec 2014 | Tom Duggan (HMP Lincoln)

Produce and distribute Money and Debt Advice Cards to employers across the city to promote free money and debt advice providers in the new year 01 Nov 2014 - 31 Jan 2015 | James Wilkinson (COLC)

Number of printed advice cards distributed Number of electronic advice cards distributed

Jan 2015: 2, 380 Jan 2015: 12, 000

Signpost to debt and money advice in Home! Magazine 01 Jan 2015 - 31 Jan 2015 | Julie Lea (COLC)

Number of households distributed to Jan 2015: 8,000

Lincolnshire Trading Standards and the Illegal Money Lending Team to write anti-loan shark articles for Your Lincoln and Home! Magazine 01 Nov 2014 - 31 Jan 2015 | Steve Ward (IMLT)

Number of households Your Lincoln distributed to

Number of households Home! Magazine distributed to

Jan 2015: 40,000 Jan 2015: 8,000

Advertise Lincs 2 Advice helpline on lampposts in areas of relative deprivation across Lincoln over the Christmas period 18 Nov 2014 - 17 Feb 2015 | James Wilkinson (COLC)

Number of lampposts used Feb 2015: 16

Signpost to the money and debt advice surgeries provided on the CAB Advice Guide on Revenue and Benefits letters issued by COLC 01 Nov 2014 – 01 Mar 2015 | June Pitt (COLC)

Lincs 2 Advice to deliver a ‘helping you manage your money’ service for free to individuals in Lincoln and across the county 01 Apr 2014 - 31 Mar 2015 | Louise Thompson (Lincs 2 Advice)

Signpost to the Citizens Advice Bureau Advice Guide in COLC payslips 13 Jun 2014 - 31 Mar 2015 | James Wilkinson (COLC)

Page 7: New APPENDIX 2 Lincoln Against Poverty · 2019. 5. 20. · Updated 07 June 2016 High Level Scorecard 12 19 20 22 JUN-15 SEP-15 DEC-15 MAR-16 Lincoln Living Wage accredited organisations

Updated 07 June 2016

Things we’ve done (completed actions)

Indicator Value

Monthly Citizens Advice Bureau sessions for Ingeus clients 01 Apr 2014 – 07 May 2015 | Guy Eldridge (Ingeus)

Pilot a letter amnesty in St. Giles where residents can bring unopened letters and bills and open them with an advisor 01 Oct 2015 – 31 Oct 2015 | Simon Hoare (Acts Trust)

Number of people helped Oct 2015: 8

Helping Hand Christmas Campaign 2015/16 01 Nov 2015 – 31 Jan 2016 | James Wilkinson (COLC)

Number of materials distributed Number of news and magazine articles Number of supporting organisations Percentage change of people seen by CAB

Feb 2016: 8,400 Feb 2016: 11 Feb 2016: 22 Feb 2016: +14.6% not necessarily directly attributable to project

Things we’re doing (live actions)

Status

Refresh the Skint Flyer to update details on ‘bank account’ leaflets and promote these to residents and partners TBC | John Eames (Lincolnshire Credit Union)

Surviving the School Holiday events to take place in schools in areas of high relative deprivation across the Summer (to include advice signposting, and promotion of events) 01 Jul 2016 – 31 Jul 2016 | James Wilkinson (COLC)

Project group set up, and events planned throughout July 2016 in Witham Priory Centre; Bishop King CE Primary School; Leslie Manser Primary School; St. Giles Academy; and Ermine Primary School.

Promote Lincolnshire Credit Union Savings Account to staff via internal communications and a drop in event 15 Apr 2016 – 31 Mar 2017 | Andrew Phillips (LCU) and Rebekah Smith (COLC)

Promote Lincolnshire Credit Union services to residents via Home! Magazine and Your Lincoln Magazine 01 Jun 2016 – 31 Jul 2016 | James Wilkinson (COLC)

Page 8: New APPENDIX 2 Lincoln Against Poverty · 2019. 5. 20. · Updated 07 June 2016 High Level Scorecard 12 19 20 22 JUN-15 SEP-15 DEC-15 MAR-16 Lincoln Living Wage accredited organisations

Updated 07 June 2016

Programme 3: More help when the household budget runs out

Things we’ve done (completed actions)

Indicator Value

Review COLC Fair Debt Collection Policy 01 Apr 2014 - 30 Nov 2014 | Claire Moses (COLC)

Provision of debt awareness leaflets in the HMP Lincoln Family Information and Release Support Team Centre 19 Jan 2015 - 31 Mar 2015 | Tom Duggan (HMP Lincoln)

Signpost to debt and support awareness for families of prisoners on Facebook 22 Jan 2015 - 31 Jan 2015 | Tom Duggan (HMP Lincoln)

Christians Against Poverty to deliver money awareness sessions for any COLC staff wanting to better understand their own finances 01 Feb 2014 - 31 Mar 2015 | Simon Hoare (Acts Trust)

Promote the Exceptional Hardship Fund on Council Tax Bills 01 Nov 2014 - 31 Mar 2015 | Bob Wagstaff (COLC)

Lincoln Community Larder to open a distribution point at St. Giles Methodist Church to increase access to food parcels 24 Mar 2015 – 15 Apr 2015 | Tina James (LCL)

Home! Magazine article promoting Lincs 2 Advice Helpline number 01 Jul 2015 – 31 Jul 2015 | Julie Lea (COLC)

Number of households distributed to Apr 2015: 8,000

Promote money, benefits, housing and welfare reform advice and support via the Your Lincoln Christmas edition 01 Nov 2015 – 31 Dec 2015 | Julie Lea (COLC)

Number of households distributed to Dec 2015: 40,000

Deliver the pre-existing level of support through the Council Tax Discount Scheme for working age residents for 2014/15, 2015/16 and 2016/17 01 Apr 2015 – 31 Mar 2017 | Martin Walmsley (COLC)

Number of working age and pension age residents benefitting from the CTDS Total value of scheme

Dec 2015: 9,726 Dec 2015: £7.5million

Page 9: New APPENDIX 2 Lincoln Against Poverty · 2019. 5. 20. · Updated 07 June 2016 High Level Scorecard 12 19 20 22 JUN-15 SEP-15 DEC-15 MAR-16 Lincoln Living Wage accredited organisations

Updated 07 June 2016

Things we’re doing (live actions)

Status

Explore ways to promote Lincoln Clothes Bank to children and families, and options for potential referral mechanisms 01 April 2016 – 31 March 2017 | James Wilkinson (COLC)

Referral mechanism now in place between Baby’s Baskets and Lincoln Clothes’ Bank. Exploring options for the city council to become a referral agency.

Programme 4: Limiting the impact of expensive credit

Things we’ve done (completed actions)

Indicator Value

Produce “Loan Wheels” to show the true cost of different loan types, and distribute to Lincolnshire Credit Union customers 01 Oct 2014 - 31 Oct 2014 | James Wilkinson (COLC)

Block access to payday loan companies on COLC computers and signpost to Lincolnshire Credit Union 01 Nov 2014 - 31 Nov 2014 | James Wilkinson (COLC)

Number of payday lending sites blocked from city council computers

Nov 2014: 306

Deliver ‘Say No To High Cost Borrowing’ campaign, warning people of the dangers of borrowing from high cost lenders, and promoting money and debt advice providers 01 Oct 2014 - 31 Jan 2015 | James Wilkinson (COLC)

Number of materials distributed Number of times covered via news, radio, and magazines Number of supporting organisations Percentage change of people seen by CAB

Jan 2015: 6,100 Jan 2015: 31 Jan 2015: 32 Jan 2015: 12%

Provide anti-loan shark leaflets to all new tenants 01 Apr 2014 - 31 Mar 2015 | Sharon Mackie (COLC)

Anti-loan shark livery on council DHCS vehicles kept for an additional year 01 Apr 2014 - 31 Mar 2015 | Tim Whitworth (COLC)

HMP Lincoln to distribute anti-loan shark leaflets to their clients and families

Page 10: New APPENDIX 2 Lincoln Against Poverty · 2019. 5. 20. · Updated 07 June 2016 High Level Scorecard 12 19 20 22 JUN-15 SEP-15 DEC-15 MAR-16 Lincoln Living Wage accredited organisations

Updated 07 June 2016

Things we’ve done (completed actions)

Indicator Value

01 Oct 2014 - 31 Mar 2015 | Rachel Henson (HMP Lincoln)

Develop an advertising policy preventing payday lenders advertising in council publications/sites 01 Jun 2014 – 15 Jun 2015 | Steve Welsby (COLC)

Things we’re doing (live actions)

Status

Acts Trust to partner with Repic to divert white goods from local retail to landfill; and re-distribute to low-income households 01 May 2016 - 30 Jun 2016 | Simon Hoare (Acts Trust)

COLC has provided support with licence agreement.

COLC to explore partnership with Acts Trust to distribute second hand white goods to COLC customers for free 01 Jul 2016 - 31 Mar 2017 | James Wilkinson (COLC)

Agreement is in place with Welfare Advice for referrals, and a process agreed with Acts Trust. A formal Service Level Agreement is being developed.

Page 11: New APPENDIX 2 Lincoln Against Poverty · 2019. 5. 20. · Updated 07 June 2016 High Level Scorecard 12 19 20 22 JUN-15 SEP-15 DEC-15 MAR-16 Lincoln Living Wage accredited organisations

Updated 07 June 2016

Objective two: Making the move into work easier

Programme 1: Raising awareness of the support available

Things we’ve done (completed actions)

Indicator Value

Things we’re doing (live actions)

Status

Programme 2: Moving people into training

Things we’ve done (completed actions)

Indicator Value

Secure two year funding for a Volunteer Card that provides basic induction training to current and potential volunteers on health and safety, equality and diversity, safeguarding and customer care 01 May 2014 - 31 May 2014 | Ben Barley (VCS)

Lincoln CAB to launch a Digital Inclusion Suite to enable people to access online services and applications, and get support doing so if needed 01 Jul 2014 – 31 Jul 2014 | Neil Clurow (CAB)

Provide a supported volunteering service to provide mentors for volunteers with additional support needs. Also provides additional resource to host organisations with supporting volunteers

Page 12: New APPENDIX 2 Lincoln Against Poverty · 2019. 5. 20. · Updated 07 June 2016 High Level Scorecard 12 19 20 22 JUN-15 SEP-15 DEC-15 MAR-16 Lincoln Living Wage accredited organisations

Updated 07 June 2016

Things we’ve done (completed actions)

Indicator Value

01 Oct 2014 - 31 Mar 2015 | Ben Barley (VCS)

Run a ‘discover your potential’ course in Lincoln to support individuals with low skills to improve their confident and access volunteering opportunities as a stepping stone to employment 01 Oct 2014 - 31 Mar 2015 | Ben Barley (VCS)

Set up scheme to deliver 600 educational places over a four year period for those not passported to free course, but may still struggle financially accessing courses 03 Aug 2015 – 08 Sep 2015 | Martin Walmsley (COLC)

Number of employability courses undertaken

Dec 2015: 31 Mar 2016: 128

Create a Digital Self-Serve Suite in City Hall as part of co-location with DWP to enable people to apply for benefits and jobs 01 Jan 2016 – 27 Jan 2016 | Martin Walmsley (COLC)

Number of public access PCs available Number of public access PCs with payday loan sites blocked

Jan 2016: 20 Jan 2016: 20

Things we’re doing (live actions)

Status

Introduce universal branding for self-serve desktop PCs in partner organisations 01 Jul 2016 - 31 Jul 2016 | Martin Walmsley (COLC)

Page 13: New APPENDIX 2 Lincoln Against Poverty · 2019. 5. 20. · Updated 07 June 2016 High Level Scorecard 12 19 20 22 JUN-15 SEP-15 DEC-15 MAR-16 Lincoln Living Wage accredited organisations

Updated 07 June 2016

Programme 3: Helping people access jobs

Things we’ve done (completed actions)

Indicator Value

Work with organisers of job fayres to encourage maximum exposure in our most deprived communities 01 Apr 2015 - 31 Mar 2016 | Noel Tobin (COLC)

Things we’re doing (live actions)

Status

Formal launch of ‘The Network’ in City Hall 29 Jun 2016 - 29 Jun 2016 | Martin Walmsley (COLC)

Explore options concerning bus concessions for people on low-income and young people 17 Aug 2015 - 31 Mar 2017 | Cllr. Rosanne Kirk (COLC)

Launch a ‘Considering Employment Options’ project across Greater

Lincolnshire (funded by the Big Lottery Fund BBO programme),

that will see a range of local delivery partners (including Voluntary

Centre Services, Abbey Access Training, Learning Communities,

Green Synergy, YMCA, BGU, Framework and Lincs Action Trust)

provide holistic, in-depth support for those furthest from the job

market to progress into training or employment. VCS will also have

a specific focus on promoting volunteering as a route into

employment. 01 Jul 2016 - 31 Jun 2019 | Ben Barley (Voluntary Centre Services)

Waiting for result of ERSF / Big Lottery funding bid end of Jun 2016 for potential commencement start of Jul 2016.

Page 14: New APPENDIX 2 Lincoln Against Poverty · 2019. 5. 20. · Updated 07 June 2016 High Level Scorecard 12 19 20 22 JUN-15 SEP-15 DEC-15 MAR-16 Lincoln Living Wage accredited organisations

Updated 07 June 2016

Things we’re doing (live actions)

Status

Launch a ‘Money and Debt Advice’ project across Greater

Lincolnshire (funded by the Big Lottery Fund BBO programme),

that will see a range of local delivery partners (through the

Financial Inclusion Partnership) provide money and debt

management support. 01 Jul 2016 - 31 Jun 2019 | Ben Barley (VCS) / Lincs Community Foundation

Waiting for result of a separate ERSF / Big Lottery funding bid end of Jun 2016 for potential commencement start of Jul 2016.

Explore a CAP Life Skills project to help those furthest from the job

market 23 Mar 2016 - 31 Nov 2016 | Simon Hoare (Acts Trust)

Page 15: New APPENDIX 2 Lincoln Against Poverty · 2019. 5. 20. · Updated 07 June 2016 High Level Scorecard 12 19 20 22 JUN-15 SEP-15 DEC-15 MAR-16 Lincoln Living Wage accredited organisations

Updated 07 June 2016

Objective three: Helping people with the cost of raising a child

Programme 1: Supporting families to feed and clothe their children

Things we’ve done (completed actions)

Indicator Value

Undertake a review of how Pupil Premium is spent in Lincoln to identify good practice 01 Oct 2014 - 31 Dec 2014 | Cllr. Karen Lee (COLC)

LCC to deliver scheme with schools to increase Free School Meal take-up 01 Apr 2014 - 31 May 2015 | Denise Hornsey (LCC)

Pilot a school uniform pop-up shop for Monks Abbey Primary School 01 May 2015 - 30 Sep 2015 | Dana McClements (Pop-up shops)

Lincoln Clothes Bank to be launched from St. Swithin’s Church 01 Sep 2015 - 30 Sep 2015 | Rev. Jim Prestwood (St. Swithin’s)

Lincoln Foodbank distribution points to open in Central Methodist Church and Moorland Park Methodist Church 01 Aug 2015 – 31 Oct 2015 | Jamie Stephenson (Acts Trust)

Partnership between Lincoln Clothes’ Bank and Baby’s Basket to refer to each other (0-3 month referrals to Baby’s Basket, 3+ months to Clothes’ Bank) 10 Feb 2016 - 23 Feb 2016 | Simon Hoare (Acts Trust)

Things we’re doing (live actions)

Status

Deliver a Food in School Holidays Pilot in Bracebridge estate with support from City of Lincoln Council, to support low-income

City of Lincoln Council has provided funding to support the delivery of this pilot scheme. An agreement has been entered into to receive consultancy from the pilot for other areas of the city in return, with the aim of rolled out financially sustainable holiday hunger initiatives in other areas of the city with high relative deprivation.

Page 16: New APPENDIX 2 Lincoln Against Poverty · 2019. 5. 20. · Updated 07 June 2016 High Level Scorecard 12 19 20 22 JUN-15 SEP-15 DEC-15 MAR-16 Lincoln Living Wage accredited organisations

Updated 07 June 2016

Things we’re doing (live actions)

Status

households with the cost of feeding their children during the holidays 01 Sep 2016 - 30 Sep 2016 | Sian Wade (Bridge Church)

Further roll out school uniform pop-up shops 01 Feb 2016 - 31 Mar 2017 | Dana McClements (Pop-up shops)

Explore development of a Schools’ Forum to share information and good practice 01 Apr 2016 – 31 Mar 2017 | James Wilkinson (COLC)

Programme 2: Supporting children to get involved in school life

Things we’ve done (completed actions)

Indicator Value

Lincolnshire Children’s University launch 16 Jul 2014 - 31 Oct 2014 | Emile van der Zee (University of Lincoln)

Lincolnshire Children’s University accreditation at Boultham Park and Lincoln Guildhall 01 Dec 2014 - 30 Jan 2015 | Charlie Powell (COLC)

Assess Children’s Society recommendations on council tax debt collection against the COLC / NKDC Fair Debt Collection Policy 01 Apr 2015 - 07 Apr 2015 | Martin Walmsley (COLC)

Lincolnshire Children’s University accreditation at Hartsholme Park 01 Apr 2015 – 29 Jul 2015 | Lisa Blezzard (COLC)

Page 17: New APPENDIX 2 Lincoln Against Poverty · 2019. 5. 20. · Updated 07 June 2016 High Level Scorecard 12 19 20 22 JUN-15 SEP-15 DEC-15 MAR-16 Lincoln Living Wage accredited organisations

Updated 07 June 2016

Things we’re doing (live actions)

Status

Page 18: New APPENDIX 2 Lincoln Against Poverty · 2019. 5. 20. · Updated 07 June 2016 High Level Scorecard 12 19 20 22 JUN-15 SEP-15 DEC-15 MAR-16 Lincoln Living Wage accredited organisations

Updated 07 June 2016

Objective four: Breaking the link between poor health and poverty

Programme 1: Helping to stop poverty making people ill

Things we’ve done (completed actions)

Indicator

Value

Lincs 2 Advice contact details to be added to Lincolnshire West CCG intranet site for GPs, and for them to be notified of this 01 Jul 2014 – 15 Aug 2014 | Craig Esberger (LWCCG)

Write to allotment holders to encourage them to donate excess fresh produce to Lincoln Community Larder and Lincoln Foodbank 01 Aug 2015 – 31 Oct 2015 | Bruce Kelsey (COLC)

Number of tenants contacted Oct 2015: 820

Things we’re doing (live actions)

Status

Explore ways to engage with GPs and health services to help provide information on dealing with poor housing causing poor health TBC – TBC | TBC (TBC)

Potential project for 2017/18

Programme 2: Helping those facing poverty due to illness

Things we’ve done (completed actions)

Indicator Value

COLC to review equality analysis process to specifically incorporate impact on carers of the decisions it makes, and for this to be disseminated to staff 01 Apr 2014 - 30 Apr 2014 | Alison Lewis (COLC)

Page 19: New APPENDIX 2 Lincoln Against Poverty · 2019. 5. 20. · Updated 07 June 2016 High Level Scorecard 12 19 20 22 JUN-15 SEP-15 DEC-15 MAR-16 Lincoln Living Wage accredited organisations

Updated 07 June 2016

Carers awareness sessions for COLC staff to help them identify, help and signpost carers 17 Jul 2014 - 17 Jul 2014 | Peta Hill (LCYCP)

COLC Customer Services staff and Health Trainers trained to receive dementia friendly training by Alzheimer’s UK 01 Mar 2014 - 31 Jan 2015 | Simon Colburn (COLC)

Helping Hand Summer 2015 Campaign in GP Surgeries and Pharmacies 01 Jul 2015 – 30 Sep 2015 | James Wilkinson (COLC)

Number of materials distributed Number of GP surgeries that supported the campaign Number of pharmacy groups that supported the campaign Percentage change in people seen by CAB compared to previous year

Sep 2015: 7,500 Sep 2015: 6 Sep 2015: 2 Sep 2015: +3.0% not necessarily directly attributable to project

Health Trainers to distribute Helping Hand Advice Cards to service users who may need money, debt and benefits advice 08 Jun 2015 – 31 Mar 2016 | Nicola Adlard (COLC)

Things we’re doing (live actions)

Status

Identify Metal Health First Aid Training, and make available to key reps from partner organisations to attend e.g. COLC, Anglian Water, Acts Trust, Probation etc. TBC – TBC | TBC (COLC)

Potential project for 2017/18

Page 20: New APPENDIX 2 Lincoln Against Poverty · 2019. 5. 20. · Updated 07 June 2016 High Level Scorecard 12 19 20 22 JUN-15 SEP-15 DEC-15 MAR-16 Lincoln Living Wage accredited organisations

Updated 07 June 2016

Objective five: Making sure older people get the services they need

Programme 1: Advice designed around the individual

Actions delivered

Indicator Value

Wellbeing Service to provide an awareness session for staff at Barclays Bank Lincoln branch 01 May 2014 - 31 May 2014 | Jayne Thomas (Age UK)

When notified of a death in a joint tenancy, details of the death to be sent to the Welfare Advice Team so welfare advice can be offered to the remaining tenant 01 Oct 2014 - 31 Oct 2014 | Andrew Staton (COLC)

LCC Good Life Leaflet to be included in all new COLC tenancy packs for people aged 60 and over 01 Apr 2014 - 31 Mar 2015 | Sharon Mackie (COLC)

Programme 1: Advice designed around the individual

Things we’re doing (live actions)

Status

Explore possible actions with Age UK 01 Jul 2016 – 31 Jul 2016 | James Wilkinson (COLC)

Meeting planned to take place between COLC and Age UK to explore potential initiatives

Develop Moorland ‘over 50 and vulnerable’ booklet and event to promote support services available in the city 01 May 2015 – 30 November 2016 | Caroline Hannah (COLC)

Page 21: New APPENDIX 2 Lincoln Against Poverty · 2019. 5. 20. · Updated 07 June 2016 High Level Scorecard 12 19 20 22 JUN-15 SEP-15 DEC-15 MAR-16 Lincoln Living Wage accredited organisations

Updated 07 June 2016

Objective six: Improving the condition of people’s homes

Programme 1: Reducing the cost of running a home

Things we’ve done (completed actions)

Indicator Value

Develop and launch the Collective Switching Scheme, and continued promotion with local partners going forward to maintain take-up 30 Apr 2014 - 30 Mar 2017| Graham Rose (COLC)

Number of Lincoln residents that have switched (cumulative)

Sep 2015: 291

Deliver a charity furniture, food and kitchen utensil collection project focusing on the West End and students vacating at the end of the academic year 01 May 2014 - 31 Jul 2014 | Simon Hoare (Acts Trust)

Launch an upcycle furniture scheme and provide furniture free to people signposted through Acts Trust support services 01 Jul 2014 - 31 Jul 2014 | Mike Darbandi (Acts Trust)

Promote furniture recycling charities to staff at City of Lincoln Council to consider them as an option when disposing of household furniture 01 Mar 2015 - 31 Mar 2015 | Julie Lea (COLC)

Promote furniture recycling charities to all 8,000 tenants in Home! Magazine 01 Apr 2015 - 30 Apr 2015 | Julie Lea (COLC)

Deliver a charity furniture, food and kitchen utensil collection and donation scheme in Abbey, Park and West End 01 May 2015 – 15 Jul 2015 | Simon Hoare (Acts Trust)

Number of boxes/bags donated Dec 2015: 39

Launch an advice leaflet to promote furniture recycling charities to new tenants in the tenant packs 01 Apr 2016 – 30 Apr 2016 | Graham Rose (COLC)

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Updated 07 June 2016

Things we’ve done (completed actions)

Indicator Value

Energy efficiency measures at Shuttleworth House to lower costs for tenants 01 Mar 2015 – 30 Apr 2016 | Kevin Bowring (COLC)

Things we’re doing (live actions)

Status

Offer furniture left in abandoned tenancies to local furniture projects that help low income households 01 Apr 2015 – TBC | Paula Cade (COLC)

Programme 2: Improving poor quality housing that makes people ill

Things we’ve done (completed actions)

Indicator Value

Promote the British Gas offer to write to potentially eligible benefit claimants in Lincoln letting them know of a new Home Heating Cost Reduction Obligation funding pot available that can help eligible residents get a new boiler 01 Dec 2015 - 31 Dec 2015 | Martin Walmsley (COLC)

Things we’re doing (live actions)

Status

Page 23: New APPENDIX 2 Lincoln Against Poverty · 2019. 5. 20. · Updated 07 June 2016 High Level Scorecard 12 19 20 22 JUN-15 SEP-15 DEC-15 MAR-16 Lincoln Living Wage accredited organisations

Updated 07 June 2016

Programme 3: Helping people find a home that meets their needs

Things we’ve done (completed actions)

Indicator Value

Recruit a housing liaison officer to provide advice and mediation to tenants and landlords to help maintain and secure tenancies 01 Jun 2014 - 30 Jun 2014 | Paul Lockwood (COLC)

Implement a new process where carpets and other good flooring is left in council houses for the next tenant when they are in good, clean condition 01 Jul 2015 - 01 Nov 2015 | Sharon Mackie (COLC)

Number of properties where flooring has been left (cumulative) Number of rooms where flooring has been left (cumulative)

Dec 2015: 5 Mar 2016: 9 Dec 2015: 11 Mar 2016: 25

Action in progress

Status

Develop a voluntary landlord accreditation scheme to raise standards in the private rented sector 01 Apr 2015 –TBC | Alan Jones (COLC)

Page 24: New APPENDIX 2 Lincoln Against Poverty · 2019. 5. 20. · Updated 07 June 2016 High Level Scorecard 12 19 20 22 JUN-15 SEP-15 DEC-15 MAR-16 Lincoln Living Wage accredited organisations

Updated 07 June 2016

Objective seven: Continuing to work in a joined up way

Programme 1: Keeping agencies in touch

Things we’ve done (completed actions) Indicator Value

Lincoln Against Poverty Conference 2014 26 Feb 2014 - 26 Feb 2014 | James Wilkinson (COLC)

Overall delegate satisfaction rate Feb 2014: 96.4%

Develop and launch an anti-poverty website for partners to access and contribute to 01 Jul 2014 - 17 Oct 2014 | James Wilkinson (COLC)

Number of website hits (cumulative) June 2015: 8,485 Sep 2015: 11,607 Dec 2015: 14,620 Mar 2016: 18,838

Undertake mapping exercise of food bank referral agencies and clients to identify gaps in take-up and referrals 01 Sep 2014 – 31 Jan 2015 | James Wilkinson (COLC)

Lincoln Against Poverty Conference 2015 24 Feb 2015 - 24 Feb 2015 | James Wilkinson (COLC)

Overall delegate satisfaction rate Feb 2015: 100.0%

Lincoln Community Larder and Lincoln Foodbank to develop joint guidance for referral agencies 01 Feb 2015 – 31 Apr 2015 | Tina James (LCL) / Bethan Lloyd (Acts Trust)

Develop a Lincoln Food Bank Working Group to facilitate food banks in meeting together and engaging with other local service providers 01 Apr 2014 – 31 Apr 2015 | James Wilkinson (COLC)

Lincoln Against Poverty Workshop 2016 10 Feb 2016 - 10 Feb 2016 | James Wilkinson (COLC)

Overall delegate satisfaction rate Feb 2016: 100.0%

Things we’re doing (live actions) Status

Lincoln Against Poverty Conference 2017 22 Feb 2017 - 22 Feb 2017

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Updated 07 June 2016

Things we’re doing (live actions) Status

Explore options for senior decision-makers to spend two days on the frontline in own and partner organisations experiencing issues people in poverty face TBC – TBC | Simon Walters (COLC)

Potential project for 2017/18.

Programme 2: Supporting partners to make a difference

Things we’ve done (completed actions)

Indicator Value

COLC to provide Lincolnshire Credit Union with £10,000 funding to help them achieve sustainability 01 Apr 2014 - 30 Apr 2014 | Angela Andrews (COLC)

Lincolnshire Credit Union to relocate both administration office and front desk to City Hall 01 May 2014 - 30 Sep 2014 | Mark Wheater (COLC)

Provide communications support for the launch of Lincolnshire Credit Union in City Hall 01 Sep 2014 - 31 Oct 2014 | Julie Lea (COLC)

Money Mentors training for COLC frontline staff provided by Lloyds Banking Group 13 Nov 2014 - 20 Nov 2014 | Joanne Crookes (COLC)

Produce a Moorland directory of services to signpost residents to organisations that can provide support for a range of needs 01 Jan 2015 - 12 Jan 2015 | Jose Bruce (COLC)

COLC to pilot signposting customers wanting a bulky collection service to furniture recycling charities 01 Nov 2014 - 31 Jan 2015 | Jo Crookes (COLC)

Number of referrals to a furniture charity during the pilot period

Jan 2015: 16

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Updated 07 June 2016

Things we’ve done (completed actions)

Indicator Value

Implement signposting customers wanting a bulky collection service to furniture recycling charities as an ongoing process 01 Feb 2015 - 28 Feb 2015 | Jo Crookes (COLC)

Number of referrals to a furniture charity (cumulative)

Jun 2015: 24 Sep 2015: 27 Dec 2015: 47 Mar 2016: 58

Distribute partner money, benefits, lending and debt advice leaflets at a city centre homeless shelter 01 Jun 2014 – 31 Mar 2015 | Rev. Jeremy Cullimore (BeAttitude)

Develop a Birchwood Directory to signpost people to where they can get help and advice from a range of providers 01 May 2015 – 31 Jul 2015 | Jose Bruce (COLC)

Lincoln Voluntary Centre Services to move into City Hall, to further transform City Hall into a multi-service hub for residents 01 Dec 2015 – 31 Jan 2016 | Mark Wheater (COLC)

Things we’re doing (live actions)

Status

Explore options to develop the COLC Neighbourhood Management Offices into multi-agency ‘community hubs’ for advice 01 Apr 2016 - 31 Mar 2017 | Simon Colburn (COLC)

Programme 3: Communicating the work of this group

Things we’ve done (completed actions)

Indicator Value

Develop a Lincoln Against Poverty Steering Group 01 May 2015 - 30 Jun 2015 | James Wilkinson (COLC)

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Updated 07 June 2016

Things we’re doing (live actions)

Status

Keep partners informed on the ongoing development of the Lincoln Anti-Poverty Strategy 01 May 2014 - 31 Mar 2017 | James Wilkinson (COLC)