new acknowledgement
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ACKNOWLEDGEMENT
I am greateful to Mr.Sanjay Pradhan Founder and CEO and Mr.Vishal Nandeshwar
Area Sales Manager for giving me a opportunuity to work in its esteem organisation
MAXSECURE ANTIVIRUS Pune.
I would like to record my gratitude to our Director of IGBS and entire staff and specially
to my Internal project guide Mr.Amit Kulsreshtra for giving me a number of valuable
suggestion which have helped me to improve the style of presentation.
It has been a very educating and unforgettable and enlightening experience at
MAXSECURE ANTIVIRUS PUNE.
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Abstract/Executive Summary
We do our internship in MAXSECURE this company is already very strongly present in
US, UK and Australia there they have Spyware detector, Registry Cleaner, File
Shredder now they came in INDIA and launch new product Maxsecure antivirus in three
major states of INDIA Maharashtra (Mumbai,pune),Gujarat(Ahmadabad),MP(Indore)
We do the work on new product development and development of distribution channel
for maxsecure antivirus. So for that we make awareness of that product in market by
distributing broachers, our company executive also taking different press press
conference with that published news in different news paper and local news paper also
and its really help us for to make real awareness about our product in market.
For distribution channel development we individually meet to all pune and surrounding
areas distributer who selling computer software we gave them a 30 days demo version
of our product and make negotiation with them for our product or for capturingmarket .Already there is to many competitor in every market so for that we apply somedifferentiation strategy for to differentiate our product from existing once we add some
extra features in our product which other dont have and also concentrate on our
product packaging which is show more impact on product selling because its comes
under a product appearance which is the most important thing in every product
development. With that we also arrange dealer meets in every particular area for to
concentrate dealer towards our product and in that meets our Founder & CEO Sanjay
Pradhan address to all of them.
After some period of time when we completed our dealer survey we again revisit to thisdealer for to take feedback regarding our product which we gave them for 30days trail. If
they like the product its working capacity after that we talk with them regarding our
product selling we told them what exact cost of our product which as dealer they need
to pay and at how much price they can sell our product to end user all this thing we do
in distribution channel development its all about B2B marketing.
With that we also did B2C marketing for that activity 2weeks we visited different different
housing society different malls, colleges where we directly interact with end users and
here we get all the practical knowledge regarding how to convince, bargain , negotiate
and with that also learn how to face the question off different user.
So this entire project we learn how to use all this aspect like Idea generation, Idea
screening, concept development and testing, business analysis, beta testing and market
testing,technical implementation,commercialization,new product pricing all this
important aspect we practically learn in new product and its distribution channel.
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EXECUTIVE SUMMARY
OBJECTIVE
The project was carried out for the MAXSECURE ANTIVIRUS to conduct a market
research for antivirus requirement in distributors and consumer in the city of Pune.
With a following objectives-
To understand the market potential of its new antivirus product.
To analyse the present market condition of different compititor.
To understand the customer awarness about anivirus.
To understand what distributor and customer expectation from new antivirus
compare to present antivirus.
LIMITATION
The project was subject to the following limitation-
The project shows the overview of the some areas so result may vary when the
entire city will be covered.
Some of the distributors might have given wrong informationunavoidable
circumstances.
Due to some confidential data we cant able to provide exact statistical data.
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CONCLUSION
MAXSECURE ANTIVIRUS is new firm in India they already succesfully present in
US,UK and Australia there they have product spyware detector.After getting good
response they again come back in India and develop this new antivirus.
In this antivirus they develop some extra features which other antivirus is doesnt have
and its more user friendly no any coplicated function in it this are the main featureswhich differentiate this antivirus from other.
For the development of market for this antivirus we make a research of distributor and
consumer which helps us to understand exact whats the condition of antivirus which
already avilable in Pune market
During this market research it was found out that both distributor and consumer are
manly giving preference to only that thing which make there work easy with significant
solution.
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INTRODUCTION
Antivirus is comes under software product which manly use in IT industry and for
personel use also in computer its main function is to protect the computer from different
kind of viruses.
In todays scenario everyone is using internet so the chances of affection of viruse to
system is more through internet so it contain tracking cookis,trojen this are the some
type of viruses which hack the user personnel information to prevent this thing antivirusis plays vital role in that. Only when if this antivirus is developed by that manner .
This study would help us to knowing the how much distributor and the consumer aware
about there securities regarding computer. Through that we also learnt many thing like
whats the distributor as ur partner for saling your product in market what is his condition
what expectation they have from your product ,what extra features your product
provided to them to tackle the consumer. From consumer as our direct/end user we
learn how they set there mind about any particulor product selection process which
thing they see at the time of when they purchase .
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COMPANY PROFILE
About Max Secure
Max Secure Software is a global software company developing products designed to
protect the privacy and security of Windows computer users. The company creates
innovative privacy, security, protection and performance solutions for Internet users.
Max Secure Software has a strong technical team of qualified professional and a
dedicated customer support team to cater to all the requirements of the customers.
Company Overview
Max Secure Software creates user-friendly and innovative PC security and privacy
products, focusing on Individual, Professionals and Corporate Internet users across the
globe.
Max Secure Software founded in February 2002, is a global provider of world class Anti
Spyware Solution. It is in the Primary Domain of Security and Privacy. The company
creates innovative privacy, security, protection and performance solutions for Internetusers.
Max Secure Software is a professionally managed software company with an excellent
management team. The company has strong leadership with robust technology
experience as the founders have tremendous background in developing world-class
security and privacy solutions.
Max Secure Software drives on the basic emphasis that simplicity, integrity and attitudein providing perfect solutions and total customer satisfaction.
Max Secure Management Team
Max Secure Software has assembled a dedicated, visionary management team and
advisory board with tremendous entrepreneurial, information technology,
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marketing/sales, e-business, and software development experience. The Company has
drawn executives and advisors from senior positions at major corporations with
tremendous experience.
Max Secure Products
Using Max Secure products, assures you greater privacy, safer Internet browsing,
improved system performance and faster browsing speed.
Max Spyware Detector
It is a globally recognized, 5-star rated Anti-Spyware that provides real-time protection
against spyware, Trojan, worms, adwares, BHO and keyloggers.
Max Registry Cleaner
This is an advanced registry cleaner for windows. It safely cleans and repair problems
with your windows registry that are common causes of crashes and slow performance.
http://www.maxpcsecure.com/products_home.htmhttp://www.maxpcsecure.com/spywaredetector.htmhttp://www.maxpcsecure.com/registrycleaner.htmhttp://www.maxpcsecure.com/products_home.htmhttp://www.maxpcsecure.com/spywaredetector.htmhttp://www.maxpcsecure.com/registrycleaner.htm -
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Management Team
Sanjay Pradhan: Founder & CEO
Sanjay Pradhan, who is the Founder & CEO of Max Secure Software, has been
recognized for his leadership and team-building skills in technology and management.
He has held a successful International career of almost two decades starting in the
U.S.A with companies pioneering in Real Time Dynamic Simulation, Artificial
intelligence, designing and deploying Control systems using Batch Processes. At a
Fortune 500 company, he successfully held various positions with increasing
responsibilities in the technical and business development. He traveled extensively to
work with a large diverse client base. His key responsibilities during his tenure at the
Fortune 500 firm was establishing the India office where he developed and managedkey client-relationships and delivered solutions. At Max Secure Software, he is
responsible for overall business Strategy, Marketing and Product development.
He received his B.S in Chemical Engineering from Indian Institute of Technology (I.I.T.)
Kanpur in 1986. He did his M.S from Carnegie Mellon University, (C.M.U.) Pittsburgh in
1987, in Artificial Intelligence and Optimization.
Rachna Pradhan: Co-Founder & CTO
Rachna Pradhan is the Co-founder and Chief Technical Officer at Max Secure
Software. She directs the technology vision behind Max Secure Software's product
development. She assesses emerging technologies for the existing and new products to
make them highest performing and customer friendly. Her main objective is to have as
much complex functionality as possible in the back-end but front-end very easy to use
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such that customers view Max Secure products a best of breed solution. Her versatile
career includes extensive experience of over 20 years. She has successfully managed
projects providing varied solutions in the field of R&D, Design, Manufacturing and
QA/Testing in diverse technology sphere, right from manufacturing of Television sets,
developing Power supplies for missile launchers, designing Photo Cameras, buildingPower distribution sub-stations, Quality Audit of Nuclear power plants to Managing
Software Projects and Products.
She holds BS in Electrical Engineering from Indian Institute of Technology (I.I.T.)
Kanpur in 1985. She is a Project Management Professional (PMP) and holds PGDBM
(Operations Research). She has also completed several Computer Science and WebTechnologies courses.
She handles technology with enthusiasm and develops innovative solutions with very
persistent approach. She is an entrepreneur who believes in thinking out-of-the box.
She drives employees about producing highest Quality Solutions. Most technology
breakthroughs in Max Secure Software products were possible because of her Passion
to experiment the ideas to fruition. She relentlessly develops the continually learning
and evolving attitude in her employees. Passion for Excellence is nurtured in the culture
of the organization. She is an avid reader of Security related articles, mostly on-line.
She spends the rest of her time with Yoga, Gym, reading, cooking, painting and kids.
Her mission is to accelerate the rate of change in SDLC through efficient Product
Architecture, quickly improve the company's Products Performance technologically and
to Go Where No Competition Has Gone Before.
Board of Advisors
Bob Daly: Principal, RD Consulting Services
Bob Daly has been active in the software industry for the past 17 years and has always
striven for excellence in all facets of his work. He is the Principal, RD Consulting
Services, which addresses the needs of growing software firms using tailored
workshops with emphasis on productive process improvement. He also does software
process engineering due diligence analysis and detailed technical due diligence for high
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profile venture capital firms. He is an adjunct professor of Computer Science at Queens
College in New York.
Before this, he was VP of Engineering of Cheyenne Software, where he was
responsible for the product creation process from requirements through code
development; quality assurance, localization, delivery and product review coordinationas well as technical support. The award winning, network essential product, ARCserve,
was created, developed and popularized under Bobs leadership. A graduate of Rutgers
University in New Jersey, Bob did his graduate work at C.W. Post.
Manish Chandra CEO of Kaboodle
Manish Chandra is the founder and CEO of Kaboodle, an emerging leader in socialmedia with a focus on shopping and e-commerce. Prior to Kaboodle, Manish was the
VP of Worldwide Marketing at Versant Corporation (NASDAQ: VSNT), a company he
joined after he catalyzed the acquisition of Mokume Software. Before Versant, Manish
served in various roles at Versata including VP of Marketing and Product Strategy and
was part of the executive team that grew the company from 8 to 600 and took Versata
public in March 2000.
Manish also spent time in R&D and Product Management Roles at Sybase (NYSE:SY)
and Intel (NASDAQ: INTC) before joining Versata. Manish is a charter member of TiE
and chairs the TiE Special Interest Group on Internet and New Media. He is an alumnusof the Young Entrepreneurs Association. Manish holds an MBA from Haas Business
School, MS in Computer Science from UT Austin and a Bachelor of Technology from IIT
Kanpur, India.
Michael DeVries: Chief Executive Officer, Instill Corporation
Mike DeVries serves as chief executive officer of Instill, the leading provider of
spend intelligence solutions to the food services industry.. He brings to Instill 25
years of enterprise software and services experience. Prior to joining Instill,
DeVries co-founded Powershift Partners, a business strategy and start-upincubation firm focused on the On-Demand solutions market. DeVries also served
as CEO for Clarus Systems, a provider of VOIP testing software and Wakesoft, an
application infrastructure provider.
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As Chief Marketing Officer for Versata, he defined the strategy and developed the
partnerships that took the company from start-up to $57M in revenue over a four
year period. DeVries spent 10 years at General Electric where he served in a
variety of Information Technology and General Management positions. DeVries
holds a BA in Economics from the UC Santa Barbara.
Rao Remala: Director, Microsoft Corporation
Nurturing PC progress from the very start, Rao was the first person to write code for and
give initial shape to the ubiquitous Microsoft Windows program, which is used on a daily
basis by millions globally.
In a 21-year period with this Goliath of the information technology world, he worked on a
slew of the company's best known products - Basic, Cobol Compiler, Windows 1.0,
Windows 2.0, OLE 1.0, OLE 2.0, Office 95, and Office 97. He held a range of positions
from individual contributor, to Group Manager, to Product Unit Manager and was anintegral part of the team that virtually defined the personal computing industry.
Before Microsoft, Rao was working at DCM, Computer R&D center and then at
Hindustan Computers Limited (HCL). Rao has a Master's degree in Computer Science
from Indian Institute of Technology, Kanpur. India and a Bachelor's degree from REC
Warangal College with highest honors in the engineering program.
Board of Directors
Sanjay Pradhan: Founder & CEO
Rachna Pradhan: Co-Founder & CTO
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Ramneek Bhasin CEO of Mobio Networks
Partners
Max Secure Affiliate Program
Max Secure Software would like to partner with individuals / organizations that are
eager to make commitments to sell world class Anti Spyware and Privacy
Solutions.
As a Max Secure Affiliate you will enjoy a broad range of benefits including
rewards, tools and resources. These benefits are designed to speed up your time-
to-market, lower the cost of doing business and identify new revenue streams thatwill help you broaden your customer base and significantly increase your
profitability.
Benefites of Max Secure Affiliate program
Huge and Massive 60% commissions on all Sales!
Generate monthly income of $40,000
We provide commissions on all cross sales as well
Dedicated and Personal affiliate account manager
We offers your site visitors flexible customized ordering process, coupons and
deals that will bring you the highest ROI!
You receive commission on all products that your referred customer purchases,
not just the initial product they clicked on
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Max Secure handles all customer service, post sales support and tracking of
sales so you can concentrate on selling
RESEARCH METHODOLOGYThe Research Methodolgy for finding the raw data was markst survey with the help of
questionnaire and the questionnaire was directly by distributor and consumer through
personal interview.After this raw data was compiled and analysed to the access the
MAXSECURE ANTIVIRUS product in the city of Pune.
METHODOLOGY
Interview
Questionnaire
Observation
Types Of Research-
Descriptive Research Ddesign-
It determines the frequency of phenomenon of interest or of its association
with something else .It narrates fact or characterisics whereas diagnostic study
relates to association of variables.Its always help researcher to a lot of spade
work and act as a launch pads of further research.
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Data Collection Techniques
a) Questionaire method
b) Observation method
Analysis Technique
a) Rating scale questions (Ranking)
b) Dichotomous questions(Yes/No)
c) Multiple choice question (Optional)
Finding and analysis
a) Both distributors and consumers give more importance to the price
b) Launch activity plays an important role
c) Extra feature is the most important thing which both of them ask.
d) Speed for scanning, while scanning if its affect the system performance
or not.
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e) Service is realy available for 24*7 or not
f) How its multiuser work.
g) How the enterprise version work
h) Which is the most suggested antivirus by distributor to end user.
i) Which is the most preferable antivirus in consumer mind.
j) Which extra feature distributor or consumer like to add for that we focus
on there suggestion regarding our product.
Annexure
For to find out the market for our product we make the survey of the current market
through that we get information about the how much market capture by other antivirus for
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that purpose we design such kind of questionnaire which help us to collect exact
information about current antivirus market.
We survey the entire area which recommended to us by our company and in that area
we visited near about 55-60 dealers through that area we collect information about which
antivirus is capturing how much of market and we also get the information about theevery antivirus position in market.
For that purpose we design this questionnaire.
Questionnaire for dealers survey
1. Name of dealer
2. Person contacted
3. Address
4. Tel. no
5. E-mail id
1.Which services do you provide?
Hardware Software AMC of H/W AMC of S/W All the above
2. Which Antivirus softwares do you sell at your shop?Norton Trend-
MicroQuickheal
MacAfee
AVG Netprotector
Other(pleasespecify)
3.How many copies do you sell per month?
Total Unit : __________Norton Trend-
MicroQuickheal
MacAfee
AVG Netprotector
Other(pleasespecify)
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4. Who are your target customers for antivirus software?
Home users SME Corporate
5. Which benefits customer seeks from antivirus software?Security Frequent
upgradesEconomy Technical
supportScan Time
6. Rank the following Brands of antivirus according to following parameter
(Please rank at least three brands)
Brand Maxsecureantivirus
Norton Trend-micro
Quickheal
MacAfee
AVG Netprotector
Other(pleaseantivirusspecify)
Rank(1-5)
7. Which Antivirus do you recommend to customers and why?
Quality Margin Technical support Availability Brand awareness
8. Rank the following factors for dealing in antivirus software?
Margin Service of vendor Brand Product reliability