Nevada County Human Services Agency

Web-Based

Community

Resource Directory

Web-Based Resource Directory

Improve customer access to health and social services through use of a Web-based resource directory.

Regional directory

User friendly

Accessible by all

Up–to–date information

ReferWeb - Alliance

ReferWeb is a turn key Internet software system.

The system searches for, locates, and displays Human Services’ Provider information.

ReferWeb - Alliance

ReferWeb offers user-friendly search methods to accurately locate Service Providers:

Category/Subcategory Taxonomy or Keyword Agency and Site Name AKA  Name 

Program Name Area Located Area Served Conditions and Filters

ReferWeb - Alliance

ReferWeb is customizable:

Able to customize font style, graphics, page layout, and even customize the search features.

ReferWeb will integrate seamlessly with current Websites.

ReferWeb - Alliance

ReferWeb tracks andreports user statistics:

Web hits Zip Code City Age Gender Services searched

http://www.officeonaging.ocgov.com/Guide.asp

Updating Data

Develop protocols and processes for updating databases to ensure database has the most current information.

Updating Data

Project Lead: Lori Burkart Frank 12 hours per week Start Date April 1 Develop systems to keep

information updated Provide technical assistance to

community non-profits and the Human Services’ Agency staff in utilizing the database

Conduct community outreach and training

Office Assistance: Eileen Roddy 40 hours per week Start Date April 3 Keep information updated! Provide technical support Input, catalog, index, and update

data Research and identify new

services to be cataloged in the database

Project Time Line

04/01/06 Project Start Date04/01/06 Hire Information and Assistance Technician05/01/06 Purchase Software05/20/06 Software Installation10/01/06 Data Update11/01/06 Go Live11/15/06 Community Marketing01/01/07 Community Survey – Is It Working?03/30/07 Project Review (in-house/contract out)

First Five Partnership

First Five Project Support: Invested in project – meeting the community

needs Provide Staff Tech. Asst. support to County Facilitate community user groups – to

provide County feedback on project Special project funds may be available to

enhance CBO’s websites

Editing Screens

The following slides are still shots

from a ReferWeb instructional video.

Enter your Agency Contact Information

Scroll down; add/edit any information. (Note the red “not on file” warnings; we add that data here.)

After submission, you get this summary screen. Note the title: “Agency Survey Page Submitted...”Now, you can update individual service sites.

Site update editing is about the same process.

You can also add a new location, or add/edit your services and programs from this screen.

Done!

Nevada County Human Services Agency

Questions & Answers