neustring - roaming discount agreements vs spreadsheets e.1.1
TRANSCRIPT
Reasons why you should avoid using spreadsheets to manage roaming
discount agreements
By: Casper Tribler. Global presentation
16+ years experience - IT/Telecommunication
6+ years - sales / business development
10+ years - product management
13+ years expat experience
Master - Administration, Economics and Commercial Law
Certified Product Marketing Manager
Casper TriblerBig Data Analytics
.
Table of content
1. Discount Agreements - Trends
2. The 8 Reasons
3. Advice
.
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Reasons why you should avoid using spreadsheets to manage roaming discount agreements
1. Discount Agreements - Trends
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5Discount Agreements
Increase in number of discount agreements
Increase in discount agreement models
Increase in agreement management complexity
Trends
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6Discount Agreements
1.12% 19.46%
70.26%
0.70%
1.72%
1.72%
1.36%
0.03%
2.53%
0.63%
0.47%
0%
20%
40%
60%
80%
100%
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Discount agreement models and adoption(data collected from Africa, APAC, Europe(data collected from Africa, APAC, Europe(data collected from Africa, APAC, Europe(data collected from Africa, APAC, Europe and Middle East region) and Middle East region) and Middle East region) and Middle East region)
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7Discount Agreements
Value Commitment
Threshold
Baseline Unbalanced
Increase in discount agreement models
Baerer Mix Commitment
IMSI Floor Rate
Balanced
?
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8Discount Agreements
Negotiate / renew
agreements
Implement agreements
Traffic commit-ments
Traffic steering
Price plans
Forecast-ing
Whole-sale
Traffic types
Exchange rates
Seasonal trends
Retail
Billing data
What-if-scenarios
Profit margins
Report-ing
Accruals
Discount methods
Increased Complexity
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2. The 8 Reasons
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Reasons why you should avoid using spreadsheets to manage roaming discount agreements
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10The 8 Reasons
w
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6. Errors
7. Forecasting
8. Risk
3. Productivity
2. Inconsistency
1. Spreadsheet
4. Governance 5. Testing# ?
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11The 8 Reasons
1. Spreadsheets - Limitations
Rows
1,048,576
Max size
Columns
16,364
Example: IMSI capForecast simulations for IMSI Cap discount agreements
Data capLimitations to how much data you will be able to work with
g
g
P
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12The 8 Reasons
2. Inconsistency – Dueling spreadsheets
VentanaVentanaVentanaVentana research: research: research: research: Companies experiencing problems with multiple inconsistency spreadsheets
44% 34% 20% 23%
Enterprise Large Midsize Small
• Spreadsheets evolving into several versions over time.
• Cause inconsistency in functionality and data set.
• Risk of different output from different spreadsheet
versions. *Operator trend: Discount *Operator trend: Discount *Operator trend: Discount *Operator trend: Discount agreementsagreementsagreementsagreements
Geographical territories
Multiple employees
Operator groups
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12Studies show that users spend up to hours/monthly:
What does it mean for our productivity?
Could there be a more efficient way to work?
The 8 Reasons
3. Productivity – Time-consuming
Consolidating
Modifying
Correcting
Spreadsheets
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14The 8 Reasons
$$$$Business Trip Approvals
Financial Projections
Travel Expenses
Business Cases
4. Governance - Processes
Project PlansSales Pipelines rrrr
ç Process FlowsBusiness Plans
Spreadsheets: Only your imagination sets the limits for what you can create
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Governance
Conso
lidatio
ns
Modifica
tions
Correctio
ns
Duelin
g
Data
set Updates
Back-u
p
Sto
rage
Ow
nersh
ip C
hange
Management ConcernSpreadsheets are used to create information needed to take critical business decisions.
How do you ensure the information is correct?
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16The 8 Reasons
5. Testing – Have anyone ever tested a spreadsheet?
Can you imagine a development project without any testing?
Development vs. Test Ratio
…of all errors found per
spreadsheet test
(study shows)
?
1:1
1:3
50%50%50%50%
A good reason to test
Errors
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17The 8 Reasons
6. Errors – The ticking bomb
*Study *Study *Study *Study made into the frequency of errors in 88 made into the frequency of errors in 88 made into the frequency of errors in 88 made into the frequency of errors in 88 spreadsheetsspreadsheetsspreadsheetsspreadsheets
If we believe that our spreadsheets are error free we
are probably wrong!
Spreadsheets contains errors
94%94%94%94%
Cells contains errors
5555%%%%
g
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18The 8 Reasons
7. Forecasting – Understanding the future
Data set
As detailed and complete
data set as possible
01
Forecast models
Correct and proven
forecasting models
02
Minimum two basic elements
required to effectively perform
forecasts
0
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19The 8 Reasons
8. Risk – What can possibly go wrong?
Mobile operators are losing millions of dollars due to incorrect management of roaming discount agreements$
TerminationEU. Mouchel (Outsourcing
specialist). £4.3M spreadsheet error leads to
resignation of its chief executive.
Revenue ImpactEU. Denbigshire County
Council 'loses' £21m spreadsheet error.
FinesUSA. Arizona Portland Cement Corporation
(cement factory). $350,000 fine for a spreadsheet error.
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20The 8 Reasons
8. Risk – What can possibly go wrong?
Mobile operators are losing millions of dollars due to incorrect management of spreadsheets$
Audit FeesUSA. Knox County
Trustee's Office. Bad spreadsheet link: $6
million error and $12,500 audit fee.
Undetected FraudEU. Allied Irish Banks / Allfirst Currency Trade Fraud. The total losses
hidden by the fraud were almost US$700M.
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3. Advice – Ask yourself…
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Reasons why you should avoid using spreadsheets to manage roaming discount agreements
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Mobile operators ambition level is not the same and depends on:
Advice
$$$$ 9
Roaming Revenue
Roaming Subscribers
Discount Agreements
Local/ regional
regulations
XXXX
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23Advice
01. Discount Models
Managing all discount models through full lifecycle and
upgradable with future models
02. Billing Records
Easy and fast access to all relevant billing records (incl. IMSI
level details)
03. Price PlansCreate price plans and calculate revenue, cost and profit margins
04. Budgeting
Run forecast to prepare budgets and enable for performance reviews
05. Traffic Steering
Meet traffic commitments by receiving traffic steering recommendations
06. ReportingOperational, financial and management reporting
Don’t settle for less
02
03
04
05
06
01
Discount agreement
solution
$
qqqq
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24Advice
Advice: Ask yourself…
Are you in any doubt that your current
solution can handle your roaming discount
agreement requirements?
?
It’s probably the right time to look for
alternative solutions…
… if “yes”
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[email protected] Tribler )
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