netweaver adoption – what it is and lessons learned

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NetWeaver Adoption –

What it is and Lessons Learned Dale YoungVice President, Technology ServicesCapgemini, LLC

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A Dose of Reality to Start: NetWeaver is Not an Option

NetWeaver will be in your architecture!

• It is the foundation for all current and future SAP solutions. For example: SAP solutions integrate with each other through

NetWeaver User Interactions will be driven through the

portal/mobile engine Enterprise Reporting is driven through BW and

SEM

The questions are:• What stays? What goes? How will it be leveraged?

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What does NetWeaver really do?

Helps Simplify Application and Data Architectures

• Increase architectural agility through adoption of a services-based architecture

• Simplify data integration issues by harmonizing and synchronizing master data across multiple enterprise applications

• Reduce the number of "moving parts" in their overall IT architecture to decrease total cost of ownership.

Changes the way people interact• Provide a unified, role-based work environment that brings

together all the appropriate transactions, analytics, services and content to allow people to be more efficient and effective in their daily activities.

Increases Intimacy, Interaction and Integration• Tighter, real-time integration between systems & companies

• Greater degree of self-service and collaborative tools

• Increase awareness and insight around businesses processes, customers

and/or suppliers

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More Reality: NetWeaver fundamentally changes the way SAP solutions are deployed

People

Process

Info

Traditional SAP Deployment NetWeaver Based Deployment

• Function based, Difficult navigation

• Multiple user interfaces

• Vertical/Module focus

• Organizational/BU focus

• Manual extensions

• Redundant, non-standardized

• Departmental

• Reactive

• Limited access

• Role-based, intuitive

• Web-based, consistent look & feel

• Multiple devices

• Event-based focus

• Enterprise focus

• Self-service/Collaboration

• Single record of truth

• Enterprise-wide, real-time

• Robust search & retrieval

Arch

• Complex Application Portfolio

• Inflexible architecture

• Point-to-point interfaces

• Simplified application portfolio

• Rationalized infrastructure

• Agile architecture

• EAI/B2BI

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What is the value proposition of NetWeaver? Business benefits associated with increased intimacy, integration,

collaboration and self-service

• Inventory reduction, more accurate sales forecasts, increased employee effectiveness, etc…

At a lower total cost of ownership and speed to greater speed to value

• SAP NetWeaver components are pre-integrated with each other and with SAP functional solutions

HOWEVER, Lower TCO can only be achieved by addressing the overall IT landscape

• Application and technology portfolio rationalization and simplification

• Elimination of redundant architecture components

• More efficient integration

• Skill set consolidation/rationalization

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How do you start?

Critical Success Factors:

• Simple analysis of product features & functions will not ensure full business value

• NetWeaver needs to be addressed in the context of an organization’s entire IT application and integration suite.

Opportunity Areas:• All existing SAP customers (including

“old” releases) have the opportunity to leverage components of NetWeaver

• Anyone considering an upgrade, new installation, or additional deployment should look to leverage the capabilities of NetWeaver

Unification: User, Process, Data

Applications & Services

Web Content

Business Intelligence

Knowledge & ContentManageme

ntPeople Integration

Multi-Channel Access

Portal Collaboration

Information Integration

Master Data Management


Knowledge Management

Process Integration

InformationBroker

Business ProcessManagement

Application Platform

DB and OS Abstraction

J2EE ABAP

SA

P N

etW

eave

r

PeopleEffectiveness

Infrastructure

Enterprise Architecture & Integration

Governance

Business Process Design

Leveraging NetWeaver requires analysis and coordination across multiple dimensions.

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NetWeaver changes the way business processes are designed and the way people interact

Self-ServiceProcurement

Supplier Self-

Registration

CollaborativeSourcing

AdvancedShipping Notices

ContractMonitoring &Notification

SupplierScore Cards

CollaborativeDispute

Resolution

ElectronicBill Payment & Presentment

eInvoicingWorkflow

SupplierSelf-Service

Create PO Approve PO Receive Invoice PaySourcing

• Real-time processing and integration of business intelligence• Collaborative working relationship with customers, suppliers and

partners• Increased level of self-service • Tighter, more cost effective A2A and B2B integration

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There is a wide spectrum of possibilities for process and interaction redesign

Simplification Enhancement Extension Transformation

Unification & Self-Service

Notification & Integration

Collaboration

Reinvention

“4 –Walls” “Supply Chain” “Adaptive”“Coll. Design”

Alert the User

CustomerDistributorEnterpriseSupplier

Alert the User

CustomerDistributorEnterpriseSupplier

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Process and interaction redesign: Intelligence enabled purchasing

What:

Event & Decision Analysis

• PO Changes

• ASN’s

• Quality

• Short Ship

How:

EP Plus

• BI: Alerts

• KM: Status Mgt and Notifications

Sim

plifi

catio

n

Tran

sfor

mat

ion



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Process and interaction redesign: Adaptive value chain

What:

Interact / Synchronize Inventories

How:

EP, BW, XI, MDM Plus

• Inventory Collaboration Hub

• Alert Monitoring

• ASN processing

Sim

plifi

catio

n

Tran

sfor

mat

ion



Collaboration

Reinvention

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ImportanceTo Business

Success

Degree of Volatility

Finance and HRShared Service

CRM

ERP x

FX

Administration

Differentiating Processes Market Operations

Total Cost of OwnershipReturn on Investment

IT and Process Outsource Transactional Services

KPI command and control

SCMBI

ERP y

PLM

Invest inAgility

MeasureBy ROI

Optimise &Cost Reduce:

Buy as aService

Buy as a Transactional

Service

Supporting Ops

Not all business processes require the same level of flexibility

Your adoption strategy needs to account for the need to change processes as

well as the level of local variation that is required across the business

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Architecture & integration simplification requires a holistic view

People Integration

Enterprise Portal

Information Integration

Master Data Management

BW/SEM KM

Process IntegrationExchange

Infrastructure (XI)

Application PlatformWAS

NetWeaverNetWeaver

SharePoint

SQL Server

Analysis Services

MS ContentManagement

MS Biztalk

Windows Server

WebSphere Portal

AnalyticsIBM ContentManagement

WebSphere Business Integration Server

WebSphere ApplicationServer

You probably already have some of “NetWeaver like” capabilities today. The question is:

…what should stay? …what should go? …what will work together?

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Remember, NetWeaver impacts your entire IT landscape

You need an architecture (not just a product evaluation)

You need a route map – driven and aligned to business need

You need to be able to measure and report progress on that journey

You need to be ready to adjust course as needs and technology change, while remaining focused on the overall vision

You need governance to make sure that you stay on course

Mobility

Portal


Integration – Process Management

Integration - Broker

Application Platform/Toolset

Core Applications

etc

.

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Governance: Driving consistent behaviors to ensure predictability and mitigate risk

What is Governance?

• In its simplest form, is “Who” is

responsible for “What” and the

definition of the decision making

processes around the “What.”

NetWeaver Governance Framework:

A set of principles defined in the context of a company’s business strategies, technology strategies and operating model translated into specific roles, responsibilities and reporting relationships.

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30+ Potential NetWeaver Governance Areas

Exchange Infrastructure• XML & Industry Standards• Business Process Modeling Tools and Standards• Adapter Framework/development• Mapping & Translation• Interoperability with other Integration tools

Enterprise/Content Management Portal• Work set Design• Desktop Strategy and Load sets• Web Content Management/KM• Collaboration Tools• Search and Taxonomies• Community creation and management

Development Tools• Modeling and generation tools• Development Standards• Object re-use/pattern development• Web Services Repository• xApp Maintenance (vendor and custom)

Cross Component• Role Definition (R/3, Portal, etc…)• Infrastructure & Security• Training• Configuration Management• System Monitoring

Business Intelligence• ETL (Tools, Staging, Transfer, Cleansing, Validity)• Meta Data Data Model (Star Schema, Extended

Star, …)• Authoring (Query, Web Designer)• Reporting (Mining, OLAP, Dashboard, Forms…)• Deployment (Portal, Gui, Browser, Mobile)

Master Data Management• Master Data Objects (including partners) • Distribution Processes (Single, Periodic,

Subscriptions)• Matching Rules

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Four Lessons Learned

Skills and tools are more varied than in a

traditional R/3 implementation

All team members have to understand

NetWeaver

Your IT organization must change

Product knowledge alone is not enough

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Skills and tools are more varied than in a traditional R/3 implementation.

NetWeaver

Web Application Server (WAS)

Enterprise Portal (EP)

Exchange Infra (XI)

Knowledge Mgt (KM)

Business Warehouse (BW)

Collaboration

Mobile Infrastructure (MI)

Master Data Mgt (MDM)

Business Process Mgt (BPM)

Composite Application Framework (CAF)

Life Cycle Management (LCM)

Webdynpro

NetWeaver Visual Composer

NetWeaver Developers Studio

R/3

~BASIS / ABAP Workbench

~Work place or SAP GUI

~ALE

~Knowledge Warehouse (KW)

~BW

----------------

-----------------

-----------------

~Event Process Chains (EPC’s)

-----------------

~ASAP Methods, CCMS, Early Watch

Dynpro

-----------------

-----------------

NetWeaver projects require skills in EAI, Java, Portals, and strong systems architecture experience.

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All team members have to understand NetWeaver The entire project team (not just tech team) must understand

how to leverage the capabilities of NetWeaver

• Process Design, Role Definition, & Work set Definition

• Training and Deployment Strategies

• Supplier/Customer/Partner Enablement

Vigilance is required to ensure the investment in NetWeaver is

utilized appropriately

• For example, providing information to end users – with NetWeaver you have

multiple options for getting information to users that you didn't have before

• If you don't put reviews in place for the methods for how your design is

delivered, you will end up with just another R/3 system in an Enterprise box

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Your IT organization must change

Traditional ViewNetWeaver

View

Web Development

Architecture & Integration

Legacy Development

SAP Configuration

Basis

ABAP Development

Web Development

Architecture & Integration

Legacy Development

EnterprisePortal/xApps

XI/EAI

WAS

NetW

eaver

Traditional “IT” and SAP groups become more integrated and coordinated

Architecture and integration skills become even more critical

In the long run, to make the most out of Web AS’s development environment, need to invest in Java training

Have to build on traditional Basis skills to handle new Web components

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Product knowledge alone is not enough

• SAP Functional and Technical Product Capabilities

• Integration and Technology Architecture Knowledge including non-SAP technology

• Change Management, Partner Enablement, Training

• Business Process Design and Industry Knowledge

Your SAP NetWeaver Your SAP NetWeaver Adoption StrategyAdoption Strategy

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Is NetWeaver ready for prime time…YES, but you have to look at each individual component

EnterprisePortal

• Proven, robust, scalable• Many success stories

BW/SEM • Proven solution for both SAP and non-SAP data

XI• Rapidly maturing. XI 3.0 looks to be solid platform. • Some question on BPM capability. Pricing may be an issue• Need to consider performance, particularly at high volume

MDM• Very early in lifecycle• Promising premise, but solution needs to mature and prove

itself out.

WAS• SAP has been building large-scale servers for 10+ years• Some question as to applicability of WAS to serve as

“generic” server for all Web development

xApps• Pre-packaged solutions are solid• Need to be conservative about promise of custom built

solutions using CAF• Long-term maintenance may be an issue

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For more information:

[email protected]

netweaver adoption – what it is and lessons learned

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