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2013

v1206

Netvibes for Financial Services: Real-Time Business Intelligence

& Insights for Decision Making

Agenda

• Netvibes 3A’s for Decision Making• Global Billion $ Financial Investment company

case study with 3 use case scenarios• More customer stories• What makes Netvibes unique ?

D a s h b o a r d I n t e l l i g e n c e

Today it is impossible for any organization to ignore the real-time social web in their decision-making process

D a s h b o a r d I n t e l l i g e n c e

2016 What happens in an Internet minute?

Netvibes Dashboard Intelligence provides the solution to transform the intangible real-time web into tangible trends, expert knowledge and automated business actions.

Netvibes’ Decision-Making is a 3 step process. 3A’s.

D a s h b o a r d I n t e l l i g e n c e

Netvibes’ Decision-Making is a 3 step process. 3A’s.

1. Aggregate all relevant content and data in one place.

D a s h b o a r d I n t e l l i g e n c e

Netvibes’ Decision-Making is a 3 step process. 3A’s.

1. Aggregate all relevant content and data in one place. 2. Analyze numbers in their social context.

D a s h b o a r d I n t e l l i g e n c e

Netvibes’ Decision-Making is a 3 step process. 3A’s.

1. Aggregate all relevant content and data in one place. 2. Analyze numbers in their social context. 3. Automate your decision-making.

D a s h b o a r d I n t e l l i g e n c e

Netvibes’ Decision-Making is a 3 step process. 3A’s.

1. Aggregate all relevant content and data in one place. 2. Analyze numbers in their social context. 3. Automate your decision-making.

D a s h b o a r d I n t e l l i g e n c e

3 major benefits.

• Social Impact. Go beyond counting mentions; visualize how social trends impact your business.

• Competitive Intelligence.Discover how you compare to your competition and how you can take advantage of their weaknesses.

• Corporate Decision Automation. Set and spread corporate decision-making across your organization with 24/7 actions, even based on data trends.

D a s h b o a r d I n t e l l i g e n c e

Global Financial Investment (GFI*) Firm Case StudyClient : Global Billion $ Financial Investment company Division: International Research Division Objective : Insights for Portfolio Investment Managers to help makeappropriate investment decisions.

How ? • Perform online research,capture actionable intelligence (brands,topics,markets).

Refer to 3 example use case scenarios in the next few slides.• Create feedback reports for stakeholders including insights from Netvibes

Dashboards (Portofolio Managers, Strategy, Senior Management..)

* Name anonymized for confidentiality reasons

• What is most communicated about Jaguar XE ? (Look, frugal yet powerful engines, etc.)

• Concerns highlighted : Delivery, Infotainment

• How is product placed by company vs perceived by consumers?

• How serious is the company about social media? (Presence, Crisis mgt, etc.)

• Comparison with rivals like BMW 3 series, Merc C, Audi A4, Jaguar XF0

Use Case Scenario 1: Capture market insights post-launch of JLR’s new Jaguar XE’ brand in a specific market.

Use Case Scenario 2: Analyze pre-launch buzz on Reliance Group’s new entry offering in Telecom market

• Overall sentiment around the new launch (Volume of mentions on media channels).

• Early response on Pricing (Value for Money, Cheap, Expensive)

• Early response on Service (Customer Care, Service Delays).

• Gauge if consumers ready to switch ?

• Which other players it is mostly compared with ?

• Overall Sentiments : How is the Brand perceived ?

• How do customers perceive Quality?

• Is the brand equally appealing to young populations?

• Do people like their product and why? Most-talked-about product?

• Key risk factors?

Use Case Scenario 3: Bata International – Assess current Brand Health and key risk factors

D a s h b o a r d I n t e l l i g e n c e Other Customer Stories

Top 5 Global Banking player : Global Security Trends

• Challenge: Every day there are new security risks, fraud schemes and hacks. This leading banking player wanted to keep track of thousands of sources of security information to find and filter the most important emerging trends.

• They wanted a private, custom built, high performance solution, not an off-the-shelf feed monitoring & reporting product.

• Solution: Global Security Dashboard using Netvibes for Enterprise

Zurich - Retail Insurance Trends, Track Influencers & Competitive Intelligence

Users : Marketing / PR in Switzerland, UK, Germany and LATAM

Business Needs:• Retail Insurance industry trends,

Analytics and Reporting.

• Understand customer feedback to their retail insurance products & competitor products.

• Track Key Analysts and Influencers

• Manage social data and other third party subscription services all on a single dashboard.

Personalized Data Corpus

Cut the noise. Focus on relevant

data that matters for accuracy of results.

What makes Netvibes Unique ?

MisoDataChart your

internal data. Drag to Compare with

external data and visualize social

impacts.

Automated Pushmail Reporting

Tailor-made periodic reports to get the right

people, the right content and charts.

Dashboard of Things

Create potions to mimic your

business logic: Automate every

decision and facilitate corporate discipline. Put your business on

AutoPilot 24/7.

AutoSaveEnsure everything

is stored. Save your business history and keep on

learning from it.

D a s h b o a r d I n t e l l i g e n c e