netline agifors/ops 2004. 3 may, 2004netline @ agifors/ops 2004 lufthansa systems 1995 foundation...
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NetLine @ AGIFORS/Ops 2004Lufthansa Systems
3 May, 2004
1995Foundation
2001Formation of a strongGroup
Established as an independent legal entity
Development of sales and account structure
Expansion of Group`s company portfolio
Development of new business segments
Extensive client acquisition outside of the company
Unification of the IT-expertise within the Lufthansa Group
Group of flexible business divisions with several locations in Germany an global presence in 11 countries (total of 4200 employees)
System Integrator with comprehensive product portfolio
Lufthansa Systems: Milestones Since 1995
1996-2000Development
NetLine @ AGIFORS/Ops 2004Lufthansa Systems
3 May, 2004
Budapest
New York
Singapore
Rio de Janeiro
Beijing
Sydney
London
Miami
Zurich
Mexico
Buenos Aires
New Delhi
Gdansk
Capetown
Boston Fribourg
Locations in Germany: Frankfurt (Kelsterbach) Hamburg Norderstedt Munich Berlin Cologne
Employees worldwide: 4.400Turnover (2003): 610.7 mio.EuroLocations in 13 countries worldwide
Lufthansa Systems Group: Global Presence and Expansion Support Our Market Strength
NetLine @ AGIFORS/Ops 2004Lufthansa Systems
3 May, 2004
Our Company Represents One of the Strategic Segments Within the Lufthansa Group
Passage Airline
Logistics
Tourism
IT Services
Catering
MRO Services
Ranked second in international passenger traffic 41.3 M passengers
Ranked first in internationally scheduled air cargobusiness
Carried 1.7 M tons of cargo and post
Ranked second in the European tourism market Ranked third in the international tourism market
Number one in Europe Ranked second among the world`s largest IT providers
in aviation
The world`s largest, leading airline catering company
The world`s leading civil aircraft maintenance and overhaul company
NetLine @ AGIFORS/Ops 2004Lufthansa Systems
3 May, 2004
Key Features to protect an Airline’s Revenue in Operation Control
Handling of all important Information
Integration with all relevant IT Systems
Decision Support Tools
Getting faster, better and more cost efficient decisions
NetLine @ AGIFORS/Ops 2004Lufthansa Systems
3 May, 2004
Station-management
Manpower-Planning
Flight Operations:Main business processes
FlightScheduling
PairingConstruct.
RosterGeneration
OperationsControl
CrewControl
CrewInformation
Mainten.Control
NetLine: Integrated Systems for theAdvanced Flight Operations
NetLine/Sched
NetLine/CrewPairing
NetLine/CrewAssignment
NetLine/Ops
NetLine/CrewTracking
NetLine/CrewCrewLink
NetLine/SchedSlot ManagerSlot Monitor
NetLine/OpsHubControl
NetLine/Plan
NetLine/OpsOpsLink
NetLine/CrewManpower-Planning
NetLine/OpsMaintenance-
Control
NetLine: Next Level of Integration
MultiHostInventory
DCS
ProfitLineRevenue
Management
LidoOperations
Center
SiraxRevenue
Accounting
NetLine @ AGIFORS/Ops 2004Lufthansa Systems
3 May, 2004
“Joint Operations Control“: Efficient and fast co-operation is critical
Operations Control
Maintenance Control
Flight PlanningCrew Tracking
Lido OCNetLine/Crew Crew Tracking
NetLine/Ops MT-Control
NetLine/Ops
Station Control
NetLine/Ops HubControl
NetLine @ AGIFORS/Ops 2004Lufthansa Systems
3 May, 2004
NetLine: different views on the same data
• flight number• routing• times• aircraft type
• aircraft version• configuration• tail number
• crew member• qualification• rank
Ops Controller
• check type• flight hours• cycles
NetLine @ AGIFORS/Ops 2004Lufthansa Systems
3 May, 2004
NetLine: different views on the same data
• flight number• routing• times• aircraft type
• aircraft version• configuration• tail number
• crew member• qualification• rank
Crew Controller
• check type• flight hours• cycles
NetLine @ AGIFORS/Ops 2004Lufthansa Systems
3 May, 2004
NetLine: different views on the same data
• flight number• routing• times• aircraft type
• aircraft version• configuration• tail number
• crew member• qualification• rank
• check type• flight hours• cycles
Maintenance Controller
NetLine @ AGIFORS/Ops 2004Lufthansa Systems
3 May, 2004
NetLine Operating Carrier – Integration for new organizational Challenges
Crew Management
Carrier #1 Crew Management
Carrier #2
Crew Management
Carrier #3
Centralized Operations Control
NetLine/Crew
NetLine/Ops
NetLine/Crew
NetLine/Crew
NetLine @ AGIFORS/Ops 2004Lufthansa Systems
3 May, 2004
NetLine Operating Carrier at Lufthansa Regional
NetLine/Ops & NetLine/Crew
NetLine/Crew
NetLine/Crew
NetLine @ AGIFORS/Ops 2004Lufthansa Systems
3 May, 2004
NetLine/Ops: Decision Support
What-if Scenarios:
Unlimited number of Scenarios
Scenarios can be exchanged between departments
!
Profitability Evaluation Model: Solutions can be ranked using NetLine’s
Profitability Mode (NetLine/Ops Operational PEM)
Automatic Solution: Solution proposals are automatically
generated by using the Operate Solver of NetLine/Ops
NetLine @ AGIFORS/Ops 2004Lufthansa Systems
3 May, 2004
Integrated Decision SupportBeing ahead of Problems..
now
PaxPax
- Pax Connections
Cargo
Cargo
- Cargo Connections
CrewCrew
- Crew Rotations and Limitations
- Schedule
- Actual times
ETDETD
- Estimates
- Scheduled and minimum Groundtimes - Night Curfews
Crew out
Crew out
of limits
of limits
CurfewCurfew
violatedviolated
NetLine @ AGIFORS/Ops 2004Lufthansa Systems
3 May, 2004
ProblemsProblems
LX234 850ptsLX300 600ptsLX999 400ptsLX100 80ptsLX444 60pts
Problemtree LX234 850pts - OPS VIEW
Crew Illegality250ptsexceeding 12hrsC/M ABC, DEF
Curfew Violation350ptsClosure VIE 2300
Missed Connex100pts2 Pax LX333Missed Connex50pts1 Pax LX800
RepairFlight DetailsCrew DetailsPax Details.........
NetLine @ AGIFORS/Ops 2004Lufthansa Systems
3 May, 2004
NetLine protects the Airline‘s Revenue
NetLineNetLine NetLine is integrated with all IT Systems
relevant for Operations Control
NetLine provides the same level of integration even in distributed process environments
NetLine’s Decision Support Toolsinclude Operational Constraints as well as commercial ones.
NetLine’s Decision Support Tools predict and evaluate effects of possible critical situations