netdirector user group - march 2011 · • legal description • referral (setup fee per servicer...
TRANSCRIPT
AgendaAnnouncements1
Web App V5 Update2
3
4
CMS Connect – Doc Uploads5
Product Road Map6
Transaction Spotlight - Docs
Premium Services Update
Welcome Attorneys/Trustees
• Haughey, Philpot & Laurent (NH)
• Shapiro & Ingle (NC)
Welcome Attorneys/Trustees
• Gerner Mayersohn May (FL)
• Parker McCay (NJ)
Welcome Vendors
─ TSI Investigations: Process Server - FL
─ www.tsiinvestigations.com
─ Countywide PI: Process Server - FL
─ www.countywidepi.com
Welcome Vendors
─ Fidelity National Title Insurance Company
─ www.fnf.com
New Services
• Under Consideration
– Outside Counsel Web site
• Case Notes
– Fannie Mae – Asset Management Network (AMN)
• Foreclosure
• Bankruptcy
• Eviction
New Team Member
• Melissa Marcum
– National Sales Director
– New Market Sales
• Healthcare
• Collections
• Other
Promotion
• Darren Meiggs
– Operations Manager
• Customer Onboarding
• Customer Add-ons
• Customer Support
• Customer Satisfaction
• Data Center Infrastructure
Social MediaFollow NetDirector on:
Version 5 Update
• Release Schedule:• LIVE in Production Region since 2/9/11
– Current version (4.6) is still available– New User Guide Available in On-line
Documentation– Training Videos – coming soon…
• Version 4.6 to be retired (3/31/11)
Version 5.1 Update
• General Release – Target 4/18/11• New Features:
– Single Sign-on for Multiple Participant Accounts– Test Connection– Log/Queue – Reprocess Transactions– Dashboard – Freddie Mac Event Trends– Browser – Back Button Support
Version 5.1 Update
• New Features:– Single Sign-on for Multiple Participant Accounts
– Test Connection
– Log/Queue – Reprocess Transactions
Version 5.1 Update - continued
Version 5.1 Update - continued
• Dashboard – Freddie Mac Event Trends• Browser – Back Button Support
Version 5 Update
• Procedure for reporting bugs/enhancements– Email [email protected]– Include the following information:
• Screen name• Description of problem/enhancement• Steps to repeat bug, if reporting a bug• Sample data, if applicable• Screen print using “Alt+PrtScrn” saved as a .png• Any error dialog message text
Version 5 Dashboard
Transaction Spotlight
• What’s New!– Servicer Requirements:– BAC Document Upload to LPS– CITI Financial Document Upload to VendorScape– Wells Fargo Military Document Upload to VendorScape
– E-Recording Document Automation:– Ingeo and Simplifile
– Title Package Document Upload:– HUD P260
– Invoice Document Upload:– LPS Invoice Management
Document Download/Uploads
Transaction Spotlight
• Available Doc Types– Mortgage– Process Server– Title– Invoices
• Client Systems– LPS Desktop– VendorScape– BAC– LenStar (coming soon)
Transaction Spotlight
• LPS Desktop – Document Uploads NEW!– BAC Final Foreclosure Package– All other documents– Asynchronous Response – Responses/Exceptions Available on Web App Report
• VendorScape – Document Uploads– CITI Financial – All Case related Documents – Wells Fargo Military Status
• Certificate Upload • SCRA Task – Standard Event NEW!
– Asynchronous Response – Responses/Exceptions Available on Web App Report NEW!
Client Document Download/Uploads
Document Spotlight
• HUD P260 Portal Automation
– 2 firms LIVE
– Upload Title Packages
– Pricing: Standard Document transaction $.25 per transaction
or less based on your volume.
Document Spotlight
• E-Recording
– Available with Ingeo & Simplifile
– Sample Document Types• Deed• Mortgage/Deed of Trust• Assignment
– Pricing: No Charge from NetDirector
• Requires Submitter Agreement with Provider
Sample Process Flow
Document Spotlight
• NetDirector Filters– Filter by Document Type– Filter out Duplicates
• Benefits– Reduce labor
• Eliminate Manual Uploads/Downloads• Auto-Indexing
– Reduce Network Bandwidth
Document Spotlight• New Delivery Methods
– email– FTP– Convert xml to:
• PDF, tiff, doc...
• Asynchronous Responses
– VendorScape & LPS Uploads
• Web App Response Report
Premium Services
• Military Search w/ SSN Finder
• Bankruptcy PACER Suite – NEW feature!
• NetTracker – NEW options!
• NetExtract Plus! – NEW!
• NetCorrect
Premium Services
• Military Search– 14 firms LIVE– New Servicer Requirements:– Wells Fargo
• Use at Referral and prior to sale date• Upload Certificate to VendorScape & Update SCRA
Task
Premium Services
• SSN Finder - New Service• Customer Challenge:
• NO SSN on 90% of LPS referrals
• NetDirector Solution• Auto Route Military Search Request
– If full SSN is not included– Last Name/First Name/Address Required
» Last 4 digits of SSN optional but preferred to validate
Premium Services
– Response:• Military Search Response• Full Social Security #• Full Name and any AKA’s• DOB/Age• Phone #
• Pricing– $.40 per Military Search (includes req/resp/doc)– $3.00 per Military Search with SSN Finder
• Only if SSN Found
Premium Services
– Meeting Servicer Directives:• LPS Desktop
– FC_SCRA referral– Events– Document Uploads
• VendorScape – Add/Complete Production Tasks– Upon receipt of referral– Ten days prior to sale– 24 business hours prior to the day of sale– Document Uploads
Premium Services• Bankruptcy PACER Suite
– Check for current and prior BK filings– New! Check for possible case closures– Use on demand, upon receipt of referrals and
prior to sale– Request/Response/Document Transaction
• .25 for the transaction – includes (1) request/response/document
Premium Services
• NetTracker - 1 firm LIVE
• Docket Checking Automation
• 3 Options
1. Docket Sweep includes all actions completed to date and Document
(Docket)
2. Docket Monitoring for all actions (choose interval)
3. Interval Checking on specific actions (choose interval)
Premium Services
• NetTracker ROI
– Docket Sweep
» Log into county site
» Lookup docket
» Review docket and data
» Enter items found in CMS
– Est. 15 minute Savings = $5.00 per file Cost
– ROI Sample: 1,000 Sweeps = $5,000 Savings
Premium Services
• NetTracker ROI
– Docket Monitor
» Log into county site
» Lookup docket
» Review docket and data
» Notate any changes since last view in CMS
– Est. 12 minute Savings per file = $4.00 per file Cost
– ROI Sample: 2,000 Monitors per Mo. = $5,000 Savings
– Note: technology needed to house prior docket
Premium Services
• NetTracker for all States
• Especially beneficial in Counties with delays/backlogs
• Turnaround Time– 24 hours
• Pricing– $.35 per item checked– $1.50 per docket monitor– $3.00 per docket sweep– Documents – Standard transaction fees apply
Premium Services
• NetExtract
• converts images to data for following applications:
– Manual Referrals
– Legal Descriptions
• NetExtract Plus – NEW Service
– Full audit/correction service
– Works great for poor quality documents
Premium Services
• NetExtract Plus!
• Delivery Method for Legal Description:
– Auto Request from Document Transaction
– CMS import for Legal Description Data Elements
– Same Day Turnaround
Premium Services
• NetExtract Basic Pricing
– $1.00 per Extraction
• Legal Description
• Referral (Setup Fee per servicer $200 - $1,000)
• NetExtract Plus Pricing
– $2.00 per Short Legal Extraction (<1,000 Characters)
– $2.50 per Long Legal Extraction (>1,000 Characters)
CMS Connect
• 14 Firms Live
• Web Service communication with NetDirector
• Send Documents to LPS or VendorScape
• Send back specific milestone events to LPS and File
Received to VendorScape
CMS Connect
• Document Uploads
– Save documents to a directory with specific naming convention i.e.
loannumber_LPSNTRID_documenttype.pdf
• Types of events:
– File Received (Basic Service) VS & LPS
– Stop / Hold (Premier Service) LPS
– Proceed with Foreclosure (Premier Service) LPS
– BK File Received (Premier Service) VS & LPS
– Any File Received event based on Sub-process (Premier Service)
CMS Connect
• Benefits
– Greatly reduce average time for the corresponding APR
timeline events.
– Email alerts for completed events which can contain party,
servicer, investor, and loan number
– Has provided 1.5 points (perfect score) in the measured APR
timeline events for attorney’s that have implemented
– Allowed firms to delegate resources to other processes in
foreclosure/bankruptcy process
CMS Connect
• Cost
– Basic: $1,000 implementation fee - includes either file
received by attorney or document uploads
– Premier: $2,000 implementation fee - includes other
milestone events and document uploads
– Interested in this service? please email:
─Darren Meiggs, Operations Manager
Product Road Map
• CoreLogic– VendorScape
• SCRA Tasks – NEW
Product Road Map
• LPS Desktop– Available Transactions
• Invoice Management – Final Testing• Add Hold Request – NEW• Document: Download
– Case ID - NEW
• Document: Upload - NEW
Product Road Map
• LenStar– Web Service – Improved Responses (Q2
2011)– Documents – Bi-directional (Q2 2011)– Invoicing (Q3 2011)
Product Road Map
• BAC BPI– Documents Only
• Clarifire (SunTrust)– Referrals - NEW– Events - NEW
Product Road Map
• LINCS (Fifth Third Bank)– Events – LIVE
• Quandis – Freddie Mac DCS– Foreclosure File Closed – NEW– Decision Delay – NEW– Foreclosure Sale Held – NEW
Beta Testing Rewards
• Opportunities– LPS Desktop or VS4 – Fees & Costs– LPS Desktop – Intercoms (Outbound)– New Vendor (i.e.: Title, Process Server, etc.)
– Reward - Free NetDirector Transactions for 90 days (for beta test type transaction only)
Wrap-up
• Next Meeting– June 23, 2011 - 2:00pm EDT
• Questions/Comments– Harry Beisswenger– 813-774-4797 – [email protected]
