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NetBoards Investigating a Collection of Personal Noticeboard Displays in the Workplace Erroll Wood [email protected] Peter Robinson [email protected]

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Page 1: NetBoards Investigating a Collection of Personal Noticeboard Displays in the Workplace Erroll Wood erroll.wood@cl.cam.ac.uk Peter Robinson peter.robinson@cl.cam.ac.uk

NetBoardsInvestigating a Collection of Personal Noticeboard Displays in the Workplace

Erroll [email protected]

Peter [email protected]

Page 2: NetBoards Investigating a Collection of Personal Noticeboard Displays in the Workplace Erroll Wood erroll.wood@cl.cam.ac.uk Peter Robinson peter.robinson@cl.cam.ac.uk

What are NetBoards?

Situated personal noticeboard displays

Page 3: NetBoards Investigating a Collection of Personal Noticeboard Displays in the Workplace Erroll Wood erroll.wood@cl.cam.ac.uk Peter Robinson peter.robinson@cl.cam.ac.uk

Environmental context

• Deployed over the Graphics & Interaction Group

www.cl.cam.ac.uk/research/rainbow/

• 22 members, 13 offices, mostly PhD students

Page 4: NetBoards Investigating a Collection of Personal Noticeboard Displays in the Workplace Erroll Wood erroll.wood@cl.cam.ac.uk Peter Robinson peter.robinson@cl.cam.ac.uk

Pre-deployment study

• Ubiquitous systems must be carefully designed to minimize the disruption of existing every-day practices

• We conducted a study to examine how non-digital noticeboards are used

Page 5: NetBoards Investigating a Collection of Personal Noticeboard Displays in the Workplace Erroll Wood erroll.wood@cl.cam.ac.uk Peter Robinson peter.robinson@cl.cam.ac.uk

Pre-deployment study

Collected 50 images over six months

Page 6: NetBoards Investigating a Collection of Personal Noticeboard Displays in the Workplace Erroll Wood erroll.wood@cl.cam.ac.uk Peter Robinson peter.robinson@cl.cam.ac.uk

Pre-deployment study: content creation

• Content is created using two methods

1. Inking

2. Printing & sticking

Page 7: NetBoards Investigating a Collection of Personal Noticeboard Displays in the Workplace Erroll Wood erroll.wood@cl.cam.ac.uk Peter Robinson peter.robinson@cl.cam.ac.uk

Pre-deployment study: types of content

• Content fits into three categories

1. Notice of absence

2. Humor

3. Play

Page 8: NetBoards Investigating a Collection of Personal Noticeboard Displays in the Workplace Erroll Wood erroll.wood@cl.cam.ac.uk Peter Robinson peter.robinson@cl.cam.ac.uk

Motivation

• The existing non-digital system is good, but there are some issues

Sometimes we want to edit our noticeboard, but we are out-of-office

We are forgetful, and we leave the same content up for ages

Page 9: NetBoards Investigating a Collection of Personal Noticeboard Displays in the Workplace Erroll Wood erroll.wood@cl.cam.ac.uk Peter Robinson peter.robinson@cl.cam.ac.uk

Prototype deployment

• Driven by a Raspberry-Pi

• Ancient touch-screen technology interface

Page 10: NetBoards Investigating a Collection of Personal Noticeboard Displays in the Workplace Erroll Wood erroll.wood@cl.cam.ac.uk Peter Robinson peter.robinson@cl.cam.ac.uk

Prototype observations

They generated excitement

They weren’t good enough

– Dependable: users expect them to work

– Easy to use: users won’t bother if they have to learn much

Page 11: NetBoards Investigating a Collection of Personal Noticeboard Displays in the Workplace Erroll Wood erroll.wood@cl.cam.ac.uk Peter Robinson peter.robinson@cl.cam.ac.uk

The NetBoards system

Page 12: NetBoards Investigating a Collection of Personal Noticeboard Displays in the Workplace Erroll Wood erroll.wood@cl.cam.ac.uk Peter Robinson peter.robinson@cl.cam.ac.uk

Web-based architecture

Page 13: NetBoards Investigating a Collection of Personal Noticeboard Displays in the Workplace Erroll Wood erroll.wood@cl.cam.ac.uk Peter Robinson peter.robinson@cl.cam.ac.uk

Modifying content

• Each NetBoard can be accessed and edited online

• We adopted standard multi-touch interaction techniques

• Mouse controls are available for desktop use

Page 14: NetBoards Investigating a Collection of Personal Noticeboard Displays in the Workplace Erroll Wood erroll.wood@cl.cam.ac.uk Peter Robinson peter.robinson@cl.cam.ac.uk

Users can enter text status online These appear in the UI layer

Modifying content

Page 15: NetBoards Investigating a Collection of Personal Noticeboard Displays in the Workplace Erroll Wood erroll.wood@cl.cam.ac.uk Peter Robinson peter.robinson@cl.cam.ac.uk

Security issues

• Shouldn’t we be worried about vandals?

• Our security model matches the original noticeboards

If you can have physical access to a board, you can edit it.

Semi-public setting is not accessible to undergraduates or the public

• Online access handled by Raven

Page 16: NetBoards Investigating a Collection of Personal Noticeboard Displays in the Workplace Erroll Wood erroll.wood@cl.cam.ac.uk Peter Robinson peter.robinson@cl.cam.ac.uk

Early user experiences

Page 17: NetBoards Investigating a Collection of Personal Noticeboard Displays in the Workplace Erroll Wood erroll.wood@cl.cam.ac.uk Peter Robinson peter.robinson@cl.cam.ac.uk

Notices of absence

Page 18: NetBoards Investigating a Collection of Personal Noticeboard Displays in the Workplace Erroll Wood erroll.wood@cl.cam.ac.uk Peter Robinson peter.robinson@cl.cam.ac.uk

Funny comics are popular

Page 19: NetBoards Investigating a Collection of Personal Noticeboard Displays in the Workplace Erroll Wood erroll.wood@cl.cam.ac.uk Peter Robinson peter.robinson@cl.cam.ac.uk

People playfully decorate their NetBoard

Page 20: NetBoards Investigating a Collection of Personal Noticeboard Displays in the Workplace Erroll Wood erroll.wood@cl.cam.ac.uk Peter Robinson peter.robinson@cl.cam.ac.uk

Holiday photos

Page 21: NetBoards Investigating a Collection of Personal Noticeboard Displays in the Workplace Erroll Wood erroll.wood@cl.cam.ac.uk Peter Robinson peter.robinson@cl.cam.ac.uk

People have conversations

Page 22: NetBoards Investigating a Collection of Personal Noticeboard Displays in the Workplace Erroll Wood erroll.wood@cl.cam.ac.uk Peter Robinson peter.robinson@cl.cam.ac.uk

Showcasing work

Page 23: NetBoards Investigating a Collection of Personal Noticeboard Displays in the Workplace Erroll Wood erroll.wood@cl.cam.ac.uk Peter Robinson peter.robinson@cl.cam.ac.uk

People become attached to their masterpieces

Page 24: NetBoards Investigating a Collection of Personal Noticeboard Displays in the Workplace Erroll Wood erroll.wood@cl.cam.ac.uk Peter Robinson peter.robinson@cl.cam.ac.uk

What’s next?

• Collect more data, and analyse it

• How could we use proximity, identity, or attention?

• We would love to deploy more NetBoards!

Different types of users might use them in different ways

Page 25: NetBoards Investigating a Collection of Personal Noticeboard Displays in the Workplace Erroll Wood erroll.wood@cl.cam.ac.uk Peter Robinson peter.robinson@cl.cam.ac.uk

Conclusion

• We deployed a collection of ten personal noticeboard displays, and are collecting data on their use

Examining the differences between digital and non-digital systems

People use them in surprising ways!

• What did we learn?

Don’t let yourself be hindered by technology

Long-term deployment scenarios are challenging

It’s available online: github.com/errollw/smartboards2