netbackup_adminguide_msexchg_win_6.5.4_320793.pdf

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Veritas NetBackupfor

Microsoft Exchange ServerAdministrators Guide

Release 6.5.4


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Veritas NetBackup for Microsoft Exchange ServerAdministrator's Guide

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Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..4

Chapter 1 Introduction to NetBackup for ExchangeServer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . .13

About NetBackup for Exchange Server.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . .13

About NetBackup for Exchange features.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . .13

About backup operations.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17About automatic backups.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . .17

About manual backups.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . .17

About user-directed backups.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . .17

About the Exchange Server files that are backed up... . . . . . . . . . . . . . . . . . . .17

About backups and transaction logs.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . .19

About restore operations.. . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..20

About server-directed restores.. . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . .21

About redirecting a restore to a different path.. . . . . . . . . . . . . . . . . . . . . . . . . . . .21

About redirecting a restore to a different client.. . . . . . . . . . . . . . . . . . . . . . . . . .21

Chapter 2 Installing NetBackup for Exchange Server. . . . . . . . . . . . . . . . . . . .23

About installing the NetBackup for Exchange agent.. . . . . . . . . . . . . . . . . . . . . . . . . .23

Verifying the operating system and platform compatibility for

NetBackup for Exchange.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . .24

About NetBackup server and client software requirements for

NetBackup for Exchange.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . .24

About the database software requirements for NetBackup for

Exchange.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . .25

About installation requirements for restores of individual

ExchangeServeritems using Granular Recovery Technology

(GRT).. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . .26

About the requirements for installing NetBackup for Exchange

in a NetBackup cluster.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . .26

About configuration and licensing requirements for NetBackup

for Exchange with Snapshot Client.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . .27

About requirements for Exchange 2007 off-host backups.. . . . . . . . . . . . .27

Adding the NetBackup for Exchange license key.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

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Chapter 3 Installing and configuring NFS for ExchangeGranular Recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . .29

About installing and configuring Network File System (NFS) for

Exchange Server Granular Recovery.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . .30

About requirements to perform backups and restores with Granular

Recovery Technology (GRT).. . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . .30

About supportedmedia serverplatforms forthejobs that useGranular

Recovery Technology (GRT).. . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . .32

About supported Exchange Server configurations for the backups

that use Granular Recovery Technology (GRT).. . . . . . . . . . . . . . . . . . . . . . . . . . .32

About configuring Services for Network File System (NFS) on the

Windows 2008 NetBackup media server and NetBackup

clients.. . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . .33

Enabling Services for Network File System (NFS) on Windows2008... . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . .34

Disabling the Client for NFS on the media server.. . . . . . . . . . . . . . . . . . . . . . . .37

Disabling the Server for NFS... . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . .38

About configuring Services for Network File System (NFS) on the

Windows 2003 R2 SP2 NetBackup media server and NetBackup

clients.. . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . .40

Installing Services for NFS on the Windows 2003 R2 SP2 media

server.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . 41

Installing Services for NFS on Exchange granular clients with

Windows 2003 R2 SP2... . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . .44

About configuring a UNIX or Linuxmedia server and Windows clients

for backups and restores that use Granular Recovery

Technology.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . .47

Configuring a different network port for NBFSD... . . . . . . . . . . . . . . . . . . . . . . . . . . .. .47

Chapter 4 Configuring NetBackup for Exchange Server. . . . . . . . . . . . . . . .49

About user interface terminology.. . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . .49

About configuring NetBackup for backups and restores of individual

mailboxes and public folders.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . .50

About the NetBackup service account.. . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . .50Configuring the log on account for the NetBackup Client

Service.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . .53

Configuring NetBackup to use themailboxthat is associatedwith

the NetBackup Client Service account.. . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . .54

About configuring backups that use Granular Recovery Technology

(GRT).. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . .55

About limitations and conditions for restores using Granular

Recovery Technology (GRT).. . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . .55

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Restore options for standard restores of Exchange

databases.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . 88

Restoring storage groups or storage group databases.. . . . . . . . . . . . . . . . . . .90

Restoring the Key Management Service or Site ReplicationService.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . .93

Stopping and starting KMS... . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . .94

Restoring an Exchange 2007 or Exchange 2003 streaming (non

VSS) backup to a recovery storage group... . . . . . . . . . . . . . . . . . . . . . . . . .. .95

Manually mounting a database after a restore.. . . . . . . . . . . . . . . . . . . . . . . . . . . .98

Prerequisites for restoring Exchange individual mailboxes, mailbox

folders, public folders, or messages.. . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . .98

Restore options for Exchange Server mailbox restores.. . . . . . . . . . . . . . . . . . . . . . .99

Restoring mailbox or public folder objects.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . .100

About redirecting a restore of mailbox objects or public folders to a

different path.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . .103About requirements for redirecting the restore of an Exchange

mailbox or public folder object to a different path.. . . . . . . . . . . . . . . .104

Examples of redirecting an Exchange mailbox restore.. . . . . . . . . . . . . . . .105

Redirecting the restore of a mailbox, mailbox folder, or public

folder.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . .105

Redirecting a restore of a mailbox message or public folder

document to a different folder.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . .106

Redirecting a restore to a different client.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . .108

About using the command line to browse or restore granular backup

images.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . .109

Chapter 6 Using NetBackup for Exchange Server withSnapshot Client. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

About the NetBackup Snapshot Client for Exchange Server.. . . . . . . . . . . . . . .112

About supported platforms for NetBackup for Exchange with

Snapshot Client.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

About limitations of using NetBackup Snapshot Client for

Exchange Server.. . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

How does Snapshot Client for Exchange Server work?.. . . . . . . . . . . . . . . . . . . . . .114

What is backed up?.. . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. .114About consistency checks on database and log files.. . . . . . . . . . . . . . . . . . .115

Configuring an Exchange 2007 replication backup... . . . . . . . . . . . . . . . . . . . . . . . . .116

How to optimizeExchange CCRbackups when the clusteris alsosetup

as a SAN media server.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . .117

About configuring snapshot backups of Exchange Server.. . . . . . . . . . . . . . . . . .118

About configuration requirements for snapshot backups of

Exchange Server.. . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

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About configuration requirements for the Exchange Server.. . . . . . . .119

Configuring a pause in consistency checks.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Backing up transaction log files.. . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . .120

Configuring a Snapshot Client policy.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . .121About instant recovery backups of Exchange Server.. . . . . . . . . . . . . . . . . . . . . . . .124

About instant recovery methods.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . .124

Truncating Exchange transaction logs with instant recovery

backups.. . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . .125

Limitations for instant recovery operations.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126

Operational notes for instant recovery operations.. . . . . . . . . . . . . . . . . . . . .127

About configuring instant recovery backups of Exchange Server.. . . . . . . .127

About configuration requirements fortheExchange Serverwhen

you use instant recovery.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . .127

About instant recovery with the Microsoft System Provider.. . . . . . . .128

Configuring a Snapshot Client policy with instant recovery.. . . . . . . . .128Configuring off-host backups.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . .135

Performing user-directed snapshot backups of Exchange Server.. . . . . . . .136

About restoring snapshot images.. . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . .137

Restore options for Snapshot Client restores.. . . . . . . . . . . . . . . . . . . . . . . . . . . .137

Performing a snapshot restore.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . .138

Recovering an Exchange 2007 Local Continuous Replication (LCR)

environment.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . 140

Recoveringan Exchange 2007ClusteredContinuousReplication (CCR)

environment.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . 141

Redirecting an Exchange 2007 VSS backup to a storage group or therecovery storage group when a storage group has one

database.. . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . .142

Redirecting an Exchange 2007 VSS backup to a storage group or the

recovery storage group when a storage group has more than one

database.. . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . .144

About redirecting restores of Exchange 2003 VSS backup

images.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . .148

Redirecting a restore of a snapshot to a different client.. . . . . . . . . . . . . . . . . . . .148

Chapter 7 Disaster Recovery of Exchange Server. . . . . . . . . . . . . . . . . . . . . . . . . .149

About configuring an alternate server for restores.. . . . . . . . . . . . . . . . . . . . . . . . . .149

Disaster recovery of Exchange Server 2007... . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . .149

Disaster recovery of Exchange Server 2000/2003... . . . . . . . . . . . . . . . . . . . . . . . . . .149

Chapter 8 Troubleshooting NetBackup for Exchange. . . . . . . . . . . . . . . . . . .151

About troubleshooting.. . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . 151

About debug logging.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. .152

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Table 1-1 NetBackup for Exchange Server features

DescriptionFeature

Exchange Server data and transaction logs can be backed up without taking the ExchangeServer offline. Exchange services and data remain available during the Exchange Server

backup.

Online backups

An administrator has the choice of to perform full or incremental backups (differential

incremental backup or cumulativeincremental backup). A full backup maytake considerable

time, so it may be performed infrequently. In the interim, any updates that occurred since

the full backup can be quickly and incrementally backed up through a transaction log

backup. In theeventofa failure, thefull backups andincremental backupswould be restored.

Duringrecovery, theExchangeServer updatesthe databasesand applies each of thelogged

transactions to the database. After the Exchange Server recovery completes, the system is

brought back to the state as it existed when the last incremental backup was performed.

Minimal backup time

NetBackup supports all Exchange Server backup methods: full backups, cumulative

incremental backups, and differential incremental backups. Userbackups functionas copy

backups.

Exchange Server

Backup methods

Tight integration with NetBackup allows for the following:

An administrator already familiar with NetBackup procedures and software can easily

configureand useNetBackup to perform ExchangeServerbackupandrestoreoperations.

Features and strengths of the NetBackup product suite are available to the Exchange

Server backup user. These features include software data compression and encryption,

scheduled and user-directed operations, backups of multiple data streams, and in-line

tape copy.

For details about these features see theNetBackupAdministrators Guide, Volume I.

Tight NetBackup

integration

Administrators can define, back up, and restore Exchange Servers and other NetBackup

client computers from a central location.

Central administration

Exchange Server backups can be saved directly to a wide variety of storage devices that the

NetBackup master server supports.

Media management

Administrators cansetup schedulesfor automatic, unattended backups forlocal or remote

clients across the network. These backups can be full or incremental and are managed

entirely by the NetBackup server from a central location. The administrator can also

manually back up the clients.

Automated backups

An administrator using the Backup, Archive, and Restore interface can browse backups

and select the ones to be restored.

Restore operations

Introduction to NetBackup for Exchange ServerAbout NetBackup for Exchange features

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Table 1-1 NetBackup for Exchange Server features(continued)

DescriptionFeature

NetBackupcanback up and restore storage groupsand databases withinthe storage group.

The capabilities of this feature are as follows:

Scheduled backups of individual storage groups and databases

User-directed backups of individual storage groups and databases

Restores of individual storage groups and databases.These restores can be performed

with the Backup, Archive, and Restore interface (on the server or on the client). Or you

can use the Remote Administration Console for Windows or UNIX.

(Exchange 2000) NetBackup can perform backups and restores of the Exchange Key

Management Server (KMS)

(Exchange 2000/2003) Exchange Site Replication Service (SRS) databases.

Exchange backup andrestore features

Administrators can perform backup and restore operations on individual mailboxes and

folders.

The capabilities of this feature are as follows:

Scheduled backups of individual mailboxes and folders

User-directed backups of individual mailboxes and folders

Restores of individual mailboxes, folders, or messages. You can perform this type of

restore with the Backup, Archive, and Restore interface (on the server or on the client).

Or you can use the Remote Administration Console for Windows or UNIX.

Individual mailbox

backup and restore

NetBackup can back up and restore the Exchange Public Store. The capabilities of this

feature are as follows:

Scheduled backups of individual folders

User-directed backups of individual folders

Restores of individual folders or messages. You can perform this type of restore can

with the Backup, Archive, and Restore interface (on the server or on the client). Or you

can use the Remote Administration Console for Windows or UNIX.

Backup and restore of

the Exchange PublicStore

When a backupusesGRT, users canrestore individual items directly from anyfull database

backup. This backup can include the Microsoft Information Store, a storage group, or a

database.This feature addsan extra step that identifies theitems withinthe database.This

step lets you recover individual items instead of recovering the whole database or storage

group.

You can restore individual items using GRT from the following types of backups:

Full or User backups

Incremental backups are not yet supported.

Local VSS snapshot database backups

Off-host VSS snapshot backups

VSS replica snapshot backups (LCR or CCR on Exchange 2007 only)

Restores of individual

items using Granular

Recovery Technology

(GRT)



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Table 1-1 NetBackup for Exchange Server features(continued)

DescriptionFeature

For snapshot backups, NetBackup uses the Microsoft API to check the consistency ofdatabases and transaction logs and to provide additional details. This speeds up a VSS

backup, because it allows the backup to proceed in parallel with the consistency check.

Exchange 2007enhancements to

consistency checks of

snapshot backups

You can restore mailboxes, mailbox folders, public folders, or mailbox messages to a new

location.

Redirected restores of

mailbox objects

Exchange 2007 VSS backups can be restored to another storage group on the local server

or on a different server. Exchange 2003 VSSbackups canbe restored to an identicalstorage

group on a different server.

Redirected restores of

storage groups

Streaming backups of Exchange 2003 and later storage groups can be redirected to theRSG. Exchange 2007 VSS backups can also be redirected to the RSG.

Redirection to therecoverystorage group

(RSG)

Users canenableSingle Instance Storageformessage attachments so thatNetBackup writes

only one copy of an attachment to the backup.

Single Instance

Storage (SIS) of

mailbox message

attachments

Compression increases backup performance over the network and reduces the size of the

backup image that is stored on the disk or tape. NetBackup does not support compression

of snapshot backups or backups that use GRT.

Compression of

backups

When the Encryption attribute is enabled, the server encrypts the backup for the clients

that are listed in the policy. NetBackup does not support encryption of snapshot backups

or backups that use GRT.

Encryption

Thisseparately-priced option allows NetBackup to perform backups and restoresof Exchange

2003 or later objects using snapshot methodology. NetBackup can perform backups using

the primary (or local) client where the Exchange server resides or using an alternate

client. The latter reduces the backup I/O burden on the primary client.

NetBackup supports instant recovery with Exchange 2007 on Windows 2003 or Windows

2008.

Snapshot Client

The NetBackup for Exchange Server agent supports Microsoft Cluster Server (MSCS)environmentand Veritas Cluster Server (VCS). SeetheVeritasNetBackupEnterprise Server

6.5 Cluster Compatibilitylist. This list contains information on the versions of Exchange

Server that are supported with the cluster environments.

Cluster support

TheNetBackup forExchangeagent with Snapshot Clientsupportsbackupsof theExchange

2007 passive VSS writer.

LCR/CCR support


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About backup operationsNetBackup provides the following methods to perform backups:

Automatic

Manual

User-directed

For moreinformation on thesebackup methods and otheradministrator-directed

activities, see theNetBackupAdministrators Guide,Volume I.

About automatic backups

The NetBackup administrator can schedule the full backups and the incremental

backups that occur automatically and unattended. (Incremental backups can bedifferential incremental backups or cumulative incremental backups.)Automatic

backups meet most backup requirements.

You cannot perform an automatic copy backup. To perform a copy backup, run a

user-directed backup.

About manual backups

NetBackup allows the administrator to perform immediate manual backups of

the files that are associated with any policy, client, or schedules.

The manual backup option can be useful for the following situations:

Testing a configuration

When workstations miss their regular backups

Before installing new software (to preserve the old configuration)

Preserving records before a special event such as when companies split or

merge

About user-directed backups

Byusing theBackup, Archive, and Restore interface, theuser can perform backups

of Exchange Server, mailboxes, and public folders. The user can also perform a

user-directed backup to create a copy backup.

About the Exchange Server files that are backed up

Exceptwhere noted,NetBackupbacksup thesame files whether it uses streaming

or VSS backups (with Snapshot Client) or not.

Introduction to NetBackup for Exchange ServerAbout backup operations


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The following files can be backed up during a backup operation:

Database files

See About backups and Exchange Server database fileson page 18.

Database patch files

See About backups and Exchange Server database patch files (Pre-Exchange

2000, Service pack 2)on page 19.

Transaction logs

See About backups and transaction logson page 19.

About backups and Exchange Server database files

Different databasefiles arebackedup forExchange Server2007 thanforExchange

2000/2003. Exchange 2007 allows up to 50 database stores. Each database store

contains only one database file. By default, the Exchange 2007 database file is

nameddatabase_name.edb.

Table 1-2lists the database name and its default location for the first Exchange

storage group.

Table 1-2 Default locations for Exchange 2007 database files

Default directoryFile nameDatabase

..\Microsoft\Exchange

Server\Mailbox\First Storage Group

Database.edbMailbox Store

Exchange 2000/2003 allows up to 20 databasestores. Each databasestore consists

of two database files.

Table 1-3lists thedatabase names andtheir default locationsforthefirst Exchange

storage group.

Table 1-3 Default locations for Exchange 2000/2003 database files

Default directoryFile nameDatabase

...\exchsrvr\mdbdataPriv1.edbMailbox Store

...\exchsrvr\mdbdataPriv1.stm

Note: Subsequent storage groups and databases can have different locations and

names (user-defined).


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About backups and Exchange Server database patch files(Pre-Exchange 2000, Service pack 2)

Database patch files are used to handle transactions that are written to the

database during a backup. During the backup operation, data is read from the

.edb file. If a transaction causes an update to a part of the .edb file that is already

backed up, the update is written to the patch file for that database. Patch files

only exist during the backup process. These patch files are used during the

Exchange Server recovery process. They update the restored database file with

the transactions that were in progress during the backup.

Table 1-4lists the names of the patch files and their default locations.

Table 1-4 Default locations for patch files

Default directoryFile nameDatabase patch file

...\exchsrvr\dsadataDir.patDirectory

...\exchsrvr\mdbdataPub.patInformation Store - Public

...\exchsrvr\mdbdataPriv.patInformation Store - Private

About Exchange LCR/CCR backups (Exchange 2007)

NetBackupcanback up replicated data by interfacing with the replica (orpassive)

Exchange 2007 service. VSS is the only supported backup of this replicated data.

The benefit of such a backup is to reduce I/O impact. NetBackup accesses thereplicated data and leaves the active (or live) Exchange service alone. This is

especially beneficial for a backup of a CCR node because the active node is

completely left out of the backup.

About backups and transaction logs

Forperformance andrecoverability, the Exchange database uses transaction logs

to accept, track, andmaintain data. All transactions are first written to transaction

logs and memory, and then to their respective databases. Transaction logs can be

used to recover Information Store databases in the event that a failure corruptedthe database.The Information Store canhave multiple separate databases, which

areorganizedinto storage groups. Each storage groupcanhave multiple databases,

which sharea common set of transaction logs. Themaximum numberof databases

and storage groups depends on the Exchange version.

Transactionsarefirst written to thelogfile andthen later written to thedatabase.

The effective database is a combination of the uncommitted transactions in the

transaction log file and the actual database file. When the log file is filled with



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transaction data, it is renamed and a new log file is created. When the log file is

renamed, the other renamed log files are stored in the same subdirectory. The

renamed log files are named in a sequential numbering order, in hexadecimal.

For Exchange 2007, the database transaction log for the Information Store isnamed eXXYYYYYYYY.log.XXis the storage group number (in hex). YYYYYYYYis

the log file number (in hex). The size of the transaction logs is 1 MB.

For Exchange 2000/2003, the database transaction log for the Information Store

is named e0yXXXXX.log.Yis a number from0 to 3 representing the storage group.

Forexample,e00.log, e01.log, e02.log.XXXXXis a five-digit hexadecimalnumber

that is incremented each time an e0y log file is renamed.The size ofthe transaction

logs is 5 MB.

After every 1 MB or 5 MB of transaction log data is written, a new log is created.

The log is created even though the transaction data may not be committed to thedatabase. There may be several transaction logs that contain uncommitted data,

therefore they cannot be purged.

Transactions in log files are committed to the respective log file when the service

shuts down normally. For example, consider when the Information Store service

experiences a normal shutdown (service shuts down with no errors). Any

transactions that existed in log files and not in the database file are committed

to the log file.

For fullbackups and differential incremental backups, the committedtransaction

logs aretruncated (deleted)byExchange after a successful backup. Donotmanually

purge log files. Instead, purge logs through the backup process.

The following process takes place during a full backup:

Database files are written to the backup media.

(Pre-Exchange 2000, Service Pack 2) Patch files are created to accommodate

updates to the database during the backup.

Transaction logs are written to the backup media.

(Pre-Exchange 2000, Service Pack 2) Patch files are written to the backup

media.

Committed transaction logs are truncated (deleted) by Exchange. These logsare no longer required since they are committed to the database file and they

are written to the backup media.

About restore operationsWith the Backup, Archive, and Restore interface, the administrator can browse

for Exchange Server backups and select the ones to restore.

Introduction to NetBackup for Exchange ServerAbout restore operations

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About server-directed restores

An administrator can browse Exchange Server databases and select the ones to

be restored. NetBackup lets you select the NetBackup server from which files are

restored, view the backup history, and select items to restore for a specific client

or other clients that were backed up by the selected NetBackup server.

About redirecting a restore to a different path

A user can restore mailbox objects and Public folder objects to directories that

are different from thedirectoriesfrom which theobjects were backed up. Database

objects should not be redirected to different paths. Database objects can be

redirected to an Exchange Recovery Storage Group.

About redirecting a restore to a different clientYou can restore the Exchange databases, directories, and mailbox objects to an

Exchange client other than the one from which they were backed up. The

administrator candirectrestores to anyNetBackup forExchange client(regardless

of which client performed the backup). To redirect a restore, the administrator

can use theNetBackup Administration Console onthemaster server or the Remote

Administration Console.

See theNetBackupAdministratorsGuidefor the configuration that is needed for

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Installing NetBackup forExchange Server

This chapter includes the following topics:

About installing the NetBackup for Exchange agent

Verifying the operating system and platform compatibility for NetBackup for

Exchange

Adding the NetBackup for Exchange license key

About installing the NetBackup for Exchange agentEvery NetBackup server includes the NetBackup client software by default.Therefore you can use NetBackup for Exchange on a NetBackup server or client

(if NetBackup for Exchange is supported on that platform). Perform the following

tasks before you use NetBackup for Exchange:

Verify the installation prerequisites.

See Verifying the operating system and platform compatibility for

NetBackup for Exchangeon page 24.

See About NetBackup server and client software requirements for

NetBackup for Exchangeon page 24.

See About the database software requirements for NetBackup for

Exchangeon page 25.

See About installation requirements for restores of individual Exchange

Server items using Granular Recovery Technology (GRT)on page 26.

See About the requirements for installing NetBackup for Exchange in a

NetBackup clusteron page 26.

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See About configuration and licensing requirements for NetBackup for

Exchange with Snapshot Clienton page 27.

Add the license key for NetBackup for Exchange.

See Adding the NetBackup for Exchange license keyon page 28.

Verifying the operating system and platformcompatibility for NetBackup for Exchange

Verify that the NetBackup for Exchange agent is supported on your operating

system or platform.

To verify operating system and compatibility

1 Go to the Symantec Support Web page:http://www.symantec.com/business/support/index.jsp

2 In theProduct Finderbox, typeNetBackup Enterprise Serverand click

the>icon.

3 From the list on the right, click onCompatibilityList.

4 In the list of documents, click on the following link:

Veritas NetBackup (tm) x.x Database Agent Compatibility (Updated

date_updated).

Forx.x, look for the current release. Fordate_updated, look for the mostrecent date.

5 For information on supported cluster environments for NetBackup forExchange, see the following document:

Veritas NetBackup (tm) Enterprise Server x.x / Enterprise Server

x.x Cluster Compatibility (Updated date_updated).

6 For information on support for Snapshot Client, see the following document:

Veritas NetBackup (tm) x.x Snapshot Client (Advanced Client) OS,

Arrays, and Database Agent Compatibility (Updated date_updated)

About NetBackup server and client software requirements forNetBackup for Exchange

Verify that the following requirements are met for the NetBackup server and

client software:

Installing NetBackup for Exchange ServerVerifying the operating system and platform compatibility for NetBackup for Exchange

24
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The NetBackup server software is installed and operational on the NetBackup

server. The NetBackup server platform can be any that NetBackup supports.

See theNetBackup Installation Guide.

The NetBackup client software is installed on the computer that has thedatabases you want to back up. This step also installs the database agent.

The NetBackup client software is installed on the computer that has the

Exchange Serverandon anyoff-host clients. This step also installs thedatabase

agent. In an Exchange Server cluster, install the NetBackup client on each

node in the cluster.

If the client is also a NetBackup server, the client software and database agent

is installed along with the server software.

If you want to take advantage of features included in NetBackup 6.5.4, the

media server and clients mustbe atthe same NetBackup version. Ifyou upgrade

your media server to NetBackup 6.5.4, you must also upgrade your clients to

version 6.5.4.

Make sure that you configure any backup media that the storage unit uses.

The number of media volumes that are required depends on several things:

The devices used

The sizes of the databases that you want to back up

The amount of data that you want to archive

The size of your backups

The frequency of backups or archives

See theNetBackupAdministrators Guide,Volume I.

About the database software requirements for NetBackup for ExchangeVerify the following regarding the database software on the NetBackup server or

client:

Exchange server software must be installed and operational.

For Exchange 2007, note the following requirements:

Do not install Microsoft Outlook on the same server on which Exchange is

installed.

If you perform VSS off-host backups, install the Exchange Management

Console onthe off-hostclient.Then you can take advantage of the Exchange

2007 consistency checks with the Microsoft API.

For mailbox-level backups with Exchange 2007, download and install the

Microsoft Exchange Server MAPI Client and Collaboration Data Objects



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The Exchange server software is installed and operational on each node to

which NetBackup can failover.

On each node where NetBackup server resides, add the license key for the

database agent.

About configuration and licensing requirements for NetBackup forExchange with Snapshot Client

To use NetBackup for Exchange with SnapshotClient, you mustmeet thefollowing

requirements:

NetBackup for Exchange is licensed.

NetBackup Snapshot Client is licensed.

No additional NetBackup software is required. You may need to modify otherhardwareandsoftwareconfigurations. Information is available on howto configure

the NetBackup Snapshot Client and on configuration requirements for specific

snapshot methods.

See theNetBackup Snapshot Client Administrators Guide.

If youwant to restore individual items (granular recovery), additional installation

requirements and configuration is necessary.

See About installing and configuring Network File System (NFS) for Exchange

Server Granular Recoveryon page 30.

About requirements for Exchange 2007 off-host backups

Note the following requirements and operational notes for off-host backups:

VxVM 5.0 or later is required for off-host backups that use SFW.

To successfully perform backups with the VSS Provider for VxVM 5.0, you

must apply the following hotfixes. Apply the hotfixes on the hosts where a

Snapshot Client backup occurs.

Note:These hotfixes are included in SFW/SFW-HA 5.1 and therefore are notrequired.

http://entsupport.symantec.com/docs/295112

This hotfix is also included in the SFW/SFW-HA 5.0 MP1 release.

http://entsupport.symantec.com/docs/292544

http://entsupport.symantec.com/docs/295112http://entsupport.symantec.com/docs/292544http://entsupport.symantec.com/docs/292544http://entsupport.symantec.com/docs/295112


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Adding the NetBackup for Exchange license keyEvery NetBackup server includes the NetBackup client software by default.

Therefore you can use NetBackup for Exchange on a NetBackup server or client(if NetBackup for Exchange is supported on that platform). To use this agent, add

a valid license key for it on the master or the media server.

For information on how to add license keys, see theNetBackupAdministrators

Guide, Volume I.

In a NetBackup cluster, add the key on each node where the NetBackup server is

installed.

To add a NetBackup for Exchange license key in the NetBackup Administration

Console

1 On the master or the media server, open the NetBackup AdministrationConsole.

2 ChooseHelp > LicenseKeys.

3 Click theNewicon.

4 Type the license key and clickAdd.

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Installing and configuringNFS for Exchange Granular

RecoveryThis chapter includes the following topics:

About installing and configuring Network File System (NFS) for Exchange

Server Granular Recovery

About requirements to perform backups and restores with Granular Recovery

Technology (GRT)

About supported media server platforms for the jobs that use GranularRecovery Technology (GRT)

About supported Exchange Server configurations for the backups that use

Granular Recovery Technology (GRT)

About configuring Services for Network File System (NFS) on the Windows

2008 NetBackup media server and NetBackup clients

About configuring Services for Network File System (NFS) on the Windows

2003 R2 SP2 NetBackup media server and NetBackup clients

About configuring a UNIX or Linux media server and Windows clients forbackups and restores that use Granular Recovery Technology

Configuring a different network port for NBFSD

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About installing and configuring Network File System(NFS) for Exchange Server Granular Recovery

NetBackup Granular Recovery leverages Network File System, or NFS, to read

individual objects from a database backup image. Specifically, the NetBackup

client uses NFS to extract data from the backup image on the NetBackup media

server. The NetBackupclientuses ClientforNFS to mount and access a mapped

drive that is connected to the NetBackup media server. The NetBackup media

server handles the I/O requests from the client through NBFSD.

NBFSD is theNetBackup File System (NBFS) service that runs on themedia server.

NBFSD makes a NetBackup backup image appear as a file system.

Network File System, or NFS, is a widely recognized, open standard for client and

server file access over a network. It allows clients to access files on dissimilarservers through a shared TCP/IP network. NFS is typically bundled with the host

operatingsystem. NetBackup uses Granular RecoveryTechnology (GRT) andNFS

to recover the individual objects that residewithin a database backupimage,such

as:

A user account from an Active Directory database backup

Email messages or folders from an Exchange database backup

A document from a SharePoint database backup

MultipleNetBackup agents thatsupportGRT (forexample,Exchange, SharePoint,

and Active Directory) can use the same media server.

About requirements to perform backups and restoreswith Granular Recovery Technology (GRT)

Ensure that your environment meets the following requirements:

Youhave a supported ExchangeServerconfiguration anda supported operating

system for the media server.

See About supported Exchange Server configurations for the backups that

use Granular Recovery Technology (GRT)on page 32.

On all Exchange granular clients, do the following:

Ensure that the computer has an available drive letter on which to mount

the backup image.

Configure the NetBackup Client Service to logon with a domain-privileged

account.

Installing and configuring NFS for Exchange Granular RecoveryAbout installing and configuring Network File System (NFS) for Exchange Server Granular Recovery

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About supported media server platforms for the jobsthat use Granular Recovery Technology (GRT)

Table 3-1showsthesupported platformsforNetBackupmedia servers that support

granular recovery operations.

Table 3-1 Supported media server platforms for the jobs that use Granular

Recovery Technology

Supported media server platforms

AIX 5L

HP-UX HP 9000 PA-RISC

HP-UX HP Integrity (IA-64)

RedHat Enterprise Linux

Solaris SPARC

SUSE Linux Enterprise Server

Windows 2003 R2 SP2 x86/x64

Windows 2008

About supported Exchange Server configurations forthe backups that use Granular Recovery Technology(GRT)

Table 3-2shows the configurations supported for Exchange Server Granular

Recovery.

Note:NetBackup does not support Granular Recovery Technology (GRT) with

Windows Server 2003 R1 or earlier versions.

Table 3-2 Configurations that are supported for Exchange Granular Recovery

Media serverWindows ServerExchange Server

See About supported media server platformsfor thejobs

that use Granular Recovery Technology (GRT)

on page 32.

Windows Server 2008Exchange Server 2007

Installing and configuring NFS for Exchange Granular RecoveryAbout supported media server platforms for the jobs that use Granular Recovery Technology (GRT)

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Table 3-2 Configurations that are supported for Exchange Granular Recovery

(continued)

Media serverWindows ServerExchange Server



on page 32.

WindowsServer2003 R2or

later, 64-bit

Exchange Server 2007



on page 32.

WindowsServer2003 R2or

later, 32-bit

Exchange Server 2003 SP1

About configuring Services for Network File System

(NFS) on the Windows 2008 NetBackup media serverand NetBackup clients

To configure NFS in a Windows 2008 environment, perform the following

configuration:

Enable NFS on the following:

The NetBackup media server

The Exchange granular clients

See

About client and proxy server privileges for granular operations

on page 57.

See Enabling Services for Network File System (NFS) on Windows 2008

on page 34.

You can disable the Server for NFS on the following:

The NetBackup media server

The Exchange granular clients

See About client and proxy server privileges for granular operations

on page 57.

See Disabling the Server for NFSon page 38.

You can disable the Client for NFS on the NetBackup media server.

See Disabling the Client for NFS on the media serveron page 37.

If an Exchange granular client resides on the media server, do not disable the

Client for NFS.

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Enabling Services for Network File System (NFS) on Windows 2008

To restore individual items from backups that useGranular Recovery Technology

(GRT), you must enable Services for Network File System. (You do not need to

configure Server Roles for Windows 2003 R2 SP2.)

When this configuration is completed on the media server and the Exchange

granular clients, you can disable any unnecessary NFS services.

More information is available on which clients require this configuration.

See About clientandproxy server privileges forgranular operations on page 57.

To enable Services for Network File System (NFS) on Windows 2008

1 Open the Server Manager.

2 In the left pane, clickRolesand, in the right pane, clickAddRoles.

3 In the Add Roles Wizard, on the Before You Begin page, clickNext.

Installing and configuring NFS for Exchange Granular RecoveryAbout configuring Services forNetwork File System (NFS) on the Windows 2008 NetBackup media server andNetBackup

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4 On the Select Server Roles page, under Roles, check theFile Servicescheckbox.

5 ClickNext.

6 On the Files Services page, clickNext.

7 On the Select Role Services page, uncheckFileServer.


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8 CheckServices forNetwork File System.

9 ClickNextand complete the wizard.

10 On the media server, configure the portmap service to start automatically atserver restart.

Issue the following from the command prompt:

sc config portmap start= auto

This command shouldreturnthestatus [SC] ChangeServiceConfig SUCCESS.

11 For each host in your configuration, choose from one of the following:

If you have a single host that functions as both the media server and the

Exchange granular client, you can disable the Server for NFS.

For a host that is only the NetBackup media server, you can disable the

Server for NFS and the Client for NFS.


clients

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For a host that is only an Exchange granular client, you can disable the

Server for NFS.

See Disabling the Server for NFSon page 38.

See Disabling the Client for NFS on the media serveron page 37.

Disabling the Client for NFS on the media server

To disable the Client for NFS on the NetBackup media server


2 In the left pane, expandConfiguration.

3 ClickServices.

4 In the right pane, right-click onClient forNFSand clickStop.

5 In the right pane, right-click onClient forNFSand clickProperties.


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6 In the Client for NFS Properties dialog box, for Startup type, clickDisabled.

7 ClickOK.

Disabling the Server for NFS

After you enable Services for Network File System (NFS) on the media server and

on the Exchange granular clients, you can disable Server for NFS.

To disable the Server for NFS


2 In the left pane, expandConfiguration.


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3 ClickServices.

4 In the right pane, right-click onServer forNFSand clickStop.

5 In the right pane, right-click onServer forNFSand clickProperties.


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Install the necessary NFS components on the Exchange granular clients.


on page 57.

See Installing Services for NFS on Exchange granular clients with Windows2003 R2 SP2on page 44.

Table 3-3describes the NFS components that are necessary for the NetBackup

client and the NetBackup media server.

Table 3-3 NFS components required for Windows 2003 R2 SP2

NetBackup

media server

NetBackup clientNFS component

XClient for NFS

XMicrosoft Services for NFS Administration

XXRPC External Data Representation

XRPC Port Mapper

Note:If an Exchange granular client resides on the media server, install all the

components on the media server.

Installing Services for NFS on the Windows 2003 R2 SP2 media serverThis topic describes how to install Services for NFS on a Windows 2003 R2 SP2

media server.

To install Services for NFS on the Windows 2003 R2 SP2 media server

1 ClickStart>Control Panel>AddorRemovePrograms.

2 ClickAdd/RemoveWindowsComponents.

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3 CheckOtherNetwork File andPrint Servicesand clickDetails.

4 CheckMicrosoftServiceforNFSand clickDetails.


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5 Install the components that apply to your configuration.

If the host is only a NetBackup media server, check the following

components:

RPC External Data Representation

RPC Port Mapper

If you have a single host that functions as both the media server and the

Exchange granular client, check the following components:

Client for NFS

Microsoft Services for NFS Administration

RPC External Data Representation

RPC Port Mapper

Media serverand client

Mediaserver only

6 ClickOK.

7 ClickOK.

8 ClickNextand complete the Windows Components Wizard.

9 After the installation is complete, open Services in the Control Panel.


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10 Ensure the following:

Services not

required

Services

required

Host type

Client for NFS is

running.

A single host that has both the media server

and the Exchange granular client

Client for NFS can

be stopped and

disabled.

A host that is only a NetBackup mediaserver

11 Configure the portmap service to start automatically at server restart.

Issue the following from the command prompt:

sc config portmap start= auto

This command shouldreturnthestatus [SC] ChangeServiceConfig SUCCESS.

Installing Services for NFS on Exchange granular clients with Windows2003 R2 SP2

This topic describes how to install NFS on the NetBackup clients with Windows

2003 R2 SP2. Only the clients that perform granular operations require NFS. If

an Exchange granular client is also a media server, you must follow a different

procedure.See Installing Services for NFS on the Windows 2003 R2 SP2 media server

on page 41.

More information is available on which clients require NFS.

See About clientandproxy server privileges forgranular operations on page 57.

To install Services for NFS on the NetBackup clients with Windows 2003 R2 SP2

1 ClickStart>ControlPanel>AddorRemovePrograms.

2 ClickAdd/RemoveWindowsComponents.


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3 CheckOtherNetwork File andPrintServicesand clickDetails.

4 CheckMicrosoftServiceforNFSand clickDetails.


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5 Check the following components:

Client for NFS

Microsoft Services for NFS Administration RPC External Data Representation

6 ClickOK.

7 ClickOK.

8 ClickNextand complete the Windows Components Wizard.

9 After the installation is complete, open Services in the Control Panel.

10 Ensure the following that the Client for NFS service is running.

11 Repeat this procedure for each Exchange client that performs granularoperations.


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About configuring a UNIX or Linux media server andWindows clients for backups and restores that use

Granular Recovery TechnologyTo performbackups andrestores thatuseGranular Recovery Technology, perform

thefollowingconfiguration if youusea UNIX or Linux media serverandWindows

clients:

Confirm that your media server is installed on a platform that supports

granular recovery.

See About supported media server platforms for the jobs that use Granular

Recovery Technology (GRT)on page 32.

No other configuration is required for the UNIX or Linux media server.

Enable or install NFS on the Exchange granular clients.

See Enabling Servicesfor NetworkFile System (NFS) on Windows

2008on page 34.

Windows 2008

See Installing Services forNFSon Exchangegranular clientswith

Windows 2003 R2 SP2on page 44.

Windows 2003 R2

You can configure a different network port for NBFSD.

See Configuring a different network port for NBFSDon page 47.

Configuring a different network port for NBFSDNBFSDruns on port 7394. If another service uses the standardNBFSDport in your

organization, you can configure the service on another port. The following

procedures describe how to configure a NetBackup server to use a network port

other than the default.

To configure a different network port for NBFSD (Windows server)

1 Log on as administratoron thecomputer whereNetBackup server is installed.

2 Open Regedit.

3 Open the following key.:

HKEY_LOCAL_MACHINE\SOFTWARE\VERITAS\NetBackup\CurrentVersion\Con

4 Create a new DWORD value namedFSE_PORT.

5 Right-click on the new value and clickModify.

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6 In theValue databox, provide a port number between 1 and 65535.

7 ClickOK.

To configure a different network port for NBFSD (UNIX or Linux server)

1 Log on as root on the computer where NetBackup server is installed.

2 Open thebp.conffile.

3 Add the following entry, whereXXXXis an integer and is a port numberbetween 1 and 65535.

FSE_PORT =XXXX

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Configuring NetBackup forExchange Server

This chapter includes the following topics:

About user interface terminology

Aboutconfiguring NetBackup for backups andrestores of individualmailboxes

and public folders

About configuring backups that use Granular Recovery Technology (GRT)

Configuring streaming mailbox backups with Single Instance Store

About configuring a backup policy for an Exchange database

Testing configuration settings

About user interface terminologyYoucan perform many of theconfiguration steps in this topic from theNetBackup

administration console on themaster server. Thetype of console availabledepends

on your master servers platform. NetBackup supports a Java interface for both

Windows and UNIX master servers. In addition, NetBackup supports a Windows

interface for Windows master servers.

The Java and Windows interfaces are nearly identical. If interface differences

exist in the configuration procedures, the term "Windows interface" or "Java

interface" appears in the procedure to differentiate between the two interfaces.

4Chapter


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About configuring NetBackup for backups andrestores of individual mailboxes and public folders

You must configure NetBackup so that it can back up and restore individual

mailboxes and mailbox folders, and files within the public folders:

About the NetBackup service account

Configuring the log on account for the NetBackup Client Service

ConfiguringNetBackup tousethemailbox that is associatedwith theNetBackup

Client Service account

Note:If in a cluster, perform these steps on each Exchange node in the cluster.

About the NetBackup service account

To perform backup and restore operations, NetBackup must have access to the

mailboxes and folders. To provide this access, the NetBackup Client Service must

be associated with a valid Exchange mailbox. Symantec recommends that you

create a uniquely named mailbox.

Reviewthe followingprerequisites before youcreate an account fortheNetBackup

Client Service:

Ensure that the NetBackup service account has domain privileged rights.

Verify that the NetBackup service account mailbox is not hidden.

Note:If in a cluster, perform the steps in the following procedures on each

Exchange node in the cluster.

Configuring the NetBackup service account (Exchange 2007)

Configuring the NetBackup service account (Exchange 2000/2003)

Granting the NetBackup Client Service account advanced permission (Exchange

2007)

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Configuring the NetBackup service account (Exchange 2007)

To configure the NetBackup service account (Exchange 2007)

1 In Active Directory Users and Computers, select the Users directory.2 Right-click on the Administrator account, click Copy, and create an account

for NetBackup.

Create a user account that has a mailbox with a unique name. A unique name

is one that does not already exist within the Exchange Organization. This

name cannot be contained as a set of characters in an existing name.

Forexample: EXCH1is enteredas theuniquemailbox name, andother mailbox

names such as EXCH1BACKUPor BACKUPEXCH1 exist. Thebackupor restore

of individual mailboxes or both fail.

3 After you create the account, double-click the account, click the Members Oftab, and add this account to the Domain Admins group.

4 Open the Exchange Management Console.

5 In the Exchange Management Console, clickOrganizationConfiguration.

6 Right-click onOrganizationConfigurationand clickAddExchangeAdministrator.

7 On the Add Exchange Administrator page, clickBrowseand select the userto which you want to delegate control.

8 Click theExchangeServerAdministratorrole.

9 UnderSelect the server(s) towhich this rolehas access, clickAdd.

10 Select the servers to which you want to delegate control and clickOK.

11 ClickAdd.

12 On the Completion page, verify that the delegation was successful and clickFinish.

13 Configure the NetBackup Client Service log on account.

See Configuring the log on account for the NetBackup Client Service

on page 53.

Configuring the NetBackup service account (Exchange2000/2003)

This topic describes how to a user account for the NetBackup Client Service for

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To configure the NetBackup service account (Exchange 2000/2003)

1 Use Active Directory Users and Computers to create a user account that hasa mailbox with a unique name.

A unique name is one that does not already exist within the Exchange

Organization. This name cannot be contained as a set of characters in an

existing name.

Forexample: EXCH1is enteredas theuniquemailbox name, andother mailbox

names such as EXCH1BACKUPor BACKUPEXCH1 exist. Thebackupor restore

of individual mailboxes or both fail.

2 After you create the account, double-click the account, click the Members Oftab, and add this account to the Domain Admins group.

3 Open Exchange System Manager.

4 Right-click the Exchange Organization and clickDelegateControl.

5 ClickNext.

6 On the Users or the Groups screen, clickAdd.

7 In the Delegate Control dialog box, provide the following information.

Specify the name of the account that was created in step1.Group orUser

Select Exchange Full Administrator.Role

8 Complete the Delegation wizard.

9 If you have an Active/Active configuration, you must grant Receive As andSend Asadvanced permission to the account created for the NetBackup

Client Service. Perform this action on each virtual Exchange Server in the

configuration.

See Granting the NetBackup Client Service account advanced permission

(Exchange 2007)on page 52.

10 Configure the NetBackup Client Service log on account.

See


on page 53.

Granting the NetBackup Client Service account advancedpermission (Exchange 2007)

If you have an Active/Active configuration, theaccountcreated for theNetBackup

Client Service must also be granted Receive Asand Send Asadvanced

permission on each virtual Exchange Server in the configuration.


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To grant the NetBackup Client Service account advanced permission

1 Open Exchange System Manager.

2 Locate the virtual Exchange Server.

3 Right-click the virtual Exchange Server and clickProperties.

4 Click the Security tab.

5 Select the user account that you created for the NetBackup Client Service.

See About the NetBackup service accounton page 50.

6 Under Permissions, clickReceiveAsandSendAs.

7 ClickOK.

8 Repeat step 2 through step 7 for each virtual Exchange Server in the cluster.

9 Configure the NetBackkup Client Service log on account.

See Configuring the log on account for the NetBackup Client Service

on page 53.


By default, the NetBackup Client Service uses Local Systemas the account on

which to log on. A different account is required to perform backups or restores

of individual mailboxes and folders and items in the public folders,. Change the

service account to the Windows domain account that you previously created. To

change this account, you must have administrator group privileges.


Note:In a cluster environment, perform the steps on each database node in the

cluster.

To configure the log on account for the NetBackup Client Service

1 Open the Windows Services application.

2 Double-click on theNetBackupClient Serviceentry.3 Click on the Log On tab.

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5 Provide the name of the user account that you created for the NetBackupClient Service.


The account must include the domain name, followed by the user account,

domain_name\account. For example, recovery\netbackup.

6 Type the password.

7 Stop and start the NetBackup Client Service.

8 Close the Services control panel application.

9 Configure NetBackup to usethe mailbox thatis associated with the NetBackupClient Service account.

See Configuring NetBackup to use the mailbox that is associated with the

NetBackup Client Service accounton page 54.

Configuring NetBackup to use the mailbox that is associated with theNetBackup Client Service account

This topic describes how to configure NetBackup so that it uses the mailbox that

is associated with the NetBackup Client Service account.

To configure NetBackup to use the mailbox that is associated with the NetBackup

Client Service account

1 Open the NetBackup Administration Console or the Remote AdministrationConsole.

2 In the left pane, expand Host Properties.

3 Click Clients.

4 In the right pane, right-click the Exchange client you want to configure andclickProperties.

5 Expand Windows client and click Exchange.

6 In theMailbox formessage level backupandrestore box, specify the mailbox.

You can specify the mailbox as follows:

An Exchange mailbox name.

Use the mailbox that you configured in following procedure.



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A fully-qualified name, if you did create a unique mailbox for NetBackup.

For example:

/O=/OU=/CN=/CN=


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The source client.

More information is available about requirements for the granular proxy server.

See

Aboutclientandproxy serverprivileges forgranular operations

on page57.To configure the granular proxy server

1 Open the NetBackup Administration Console or the Remote AdministrationConsole.

2 In the left pane, expandHostProperties.

3 ClickClients.

4 In the right pane, right-click the client you want to configure and clickProperties.

5 ExpandWindows clientand clickExchange.6 In theExchangegranularproxyhostbox, indicate the name of the proxy

server you want to use.

7 ClickOK.

8 Configure the proxy host to have privileges for granular operations.


on page 57.

About client and proxy server privileges for granular operations

In the following situations the source client for a granular backup is different

than the client that NetBackup uses for granular processing. Additional

requirements exist for these situations.

These situations include the following:

Off-host backups.

When you use a proxy host.Youcanspecify a proxy host in theNetBackupAdministration Console or with

thebplistcommand.

Note that NetBackup uses the proxy host when you duplicate a backup image.

Backups of a clustered Exchange server.

When you use a private network.

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When you select a destination client other than the source client to browse

the backup image or for restore.

If one of these situations applies to your NetBackup configuration, the following

requirements exist:

The client(s) or the media server must have the same version of Windows as

the client from which the backup is made.

For Windows 2008, the client(s) must have Services for Network File System

enabled (under File Services). For Windows 2003, the client(s) must have NFS

installed.

See About installation requirements for restores of individual Exchange

Server items using Granular Recovery Technology (GRT)on page 26.

The proxy server must also meet the following additional requirements:

Has the same NetBackup version as the Exchange hosts.

Uses the same NetBackup master server.

The client(s) or the media server must have privileges to perform granular

operations.

See Configuring clientprivileges fortheoperations that useGranular Recovery

netbackup_adminguide_msexchg_win_6.5.4_320793.pdf

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