netbackup 5220 and symantec storage shelf technote … wbt/nbu 5220... · installing the battery...

NetBackup 5220 and Symantec Storage Shelf TechNote – Additional Configuration and Troubleshooting Guide

Table of Contents Table of Contents ........................................................................................................................ 1 Introduction ................................................................................................................................. 4

Adding a Symantec Storage Shelf to an existing NetBackup 5220 appliance ........................... 5 Preparing the NetBackup 5220 ............................................................................................... 6 Opening the chassis................................................................................................................. 6 Installing the DIMMs .............................................................................................................. 8

Installing the Battery Backup Unit (BBU) onto the PCIe RAID add-in card ......................... 9 Installing the RAID card ....................................................................................................... 10 Attaching the Symantec Storage Shelf to the NetBackup 5220 ........................................... 11

Powering on the Symantec Storage Shelf ................................................................................. 12 Powering on the NetBackup 5220 ............................................................................................ 14

Configuring the Symantec Remote Management tool in the BIOS setup ............................ 16 Setting the BIOS boot order option ...................................................................................... 17 Checking for correct volume configuration and corrective actions ...................................... 21

Using the additional storage shelf volume ............................................................................ 22

RAID battery discharge ............................................................................................................ 24 RAID battery completely discharged .................................................................................... 24

RAID battery backup unit discharge/recharge cycle ............................................................ 24

Installing and removing the mainboard RAID Battery Backup Unit ....................................... 25 Removing the mainboard RAID controller Battery Backup Unit ........................................ 25 Installing the mainboard RAID Battery Backup Unit (BBU) ............................................... 26

Ports .......................................................................................................................................... 26 Control Panel details ................................................................................................................. 27 Correctly removing disk drives ................................................................................................. 28

Accessing the root shell from the command line ...................................................................... 29 Basic steps to obtain root access ........................................................................................... 29 Detailed steps to obtain root access ...................................................................................... 29

Logging into the Symantec Remote Management tool with a Web browser ....................... 31 Handling disk failures by rebuilding RAID6 and using the copyback feature ......................... 34

Rebuilding RAID6 with the automatic RAID copyback function ........................................ 34 Enabling RAID copyback functionality manually ................................................................ 35 Changing a disk drive state from "Unconfigured bad" to "Unconfigured good" ................. 36 Obtaining enclosure information .......................................................................................... 37 Locating specific hard disk drives in a Symantec Storage Shelf .......................................... 38

Replacing a faulty disk drive in a Symantec Storage Shelf .................................................. 38 Placing existing hard disk drives into a new Symantec Storage Shelf ................................. 40

Self test after mainboard replacement....................................................................................... 40

IPsec certificates during appliance reimaging .......................................................................... 41

About IPsec ........................................................................................................................... 41 Exporting and importing IPsec certificates ........................................................................... 41

Reimaging an appliance from the USB drive ........................................................................... 43

SNMP setup requirements ........................................................................................................ 45 Maintenance user commands .................................................................................................... 46

Additional state explanations .................................................................................................... 50

Collecting logs .......................................................................................................................... 50

Switching between sysadmin and root for NetBackup PureDisk appliances ........................... 52 Problem ................................................................................................................................. 52

Environment .......................................................................................................................... 52

Solution ................................................................................................................................. 52

Switching between admin and root for NetBackup appliances ................................................ 52 Problem ................................................................................................................................. 52 Environment .......................................................................................................................... 52 Solution ................................................................................................................................. 52

System BIOS Updates........................................................................................................... 54 System BIOS Settings ........................................................................................................... 54 Firmware update process, using EFI and USB ..................................................................... 56

NIC1/2 port locations ................................................................................................................ 58 RAID CLI command correction ............................................................................................... 58

Technical support ...................................................................................................................... 59 Documentation references and updates .................................................................................... 59

Storage expansion 3

NetBackup 5220™ and Symantec Storage Shelf TechNote - Additional Configuration and Troubleshooting Guide

Legal Notice

http://www.symantec.com/

Storage expansion 4

Introduction

Storage expansion 5

Storage expansion

Adding a Symantec Storage Shelf to an existing NetBackup 5220 appliance

Storage expansion 6

Preparing the NetBackup 5220

Opening the chassis

Storage expansion 7

Storage expansion 8

Installing the DIMMs

Storage expansion 9

Installing the Battery Backup Unit (BBU) onto the PCIe RAID add-in card

Storage expansion 10

Installing the RAID card


Attaching the Symantec Storage Shelf to the NetBackup 5220


Powering on the Symantec Storage Shelf


Disk drive LEDs

LED name State Description

Symantec Storage Shelf LEDs

LED name State Description


Powering on the NetBackup 5220


Disk drive LEDs

LED Color/State Indication

Control panel LEDs

Letter LED Indications


Letter LED Indications

Configuring the Symantec Remote Management tool in the BIOS setup


Symantec Remote Management tool BIOS Setup

Setting the BIOS boot order option


Checking for correct volume configuration and corrective actions

Main menu...

Admin General appliance administration

Appliance Configure this host as a master or a media server appliance

Exit Logout and exit of the current CLI session

FC Fibre Channel Administration

Help Display an overview of the CLI syntax

History Display the current session's command line history

License License Administration

Main Return to the main menu

Network Network Administration

Storage Storage Configuration

Support NetBackup Support

Storage

nb-appliance.Main_Menu> Storage

Entering Storage Configuration mode...





List List NetBackup Storage Disk Pool


Return Return to the previous menu

List

nb-appliance.Storage> List

NetBackup Storage Disk Pool Information

Deduplication volume size : 29825 GB [ 89%] Used : 2 GB [ 0%]

AdvancedDisk volume size : 3686 GB [ 11%] Used : 1 GB [ 0%]

+------------------------------------+

|ENCLOSURE|STATUS |SIZE IN GB|

+------------------------------------+

|sda(Root)|INUSE ONLINE | 1999|

|sdb |INUSE ONLINE | 33511|

+------------------------------------+

Size of NetBackup Storage Disk Pool : 33511 GB

Using the additional storage shelf volume

Main > Manage > Storage > Expand

Expand activity has completed.

Support

nb-appliance.Main_Menu> support

Entering NetBackup Support mode...

BPError display the last days NetBackup logs

Disk Gather disk information


FactoryReset Reset this appliance to factory defaults.



Jobs Display and control various aspects of backup jobs

ListFailedJobs List the Failed job ids

Logs Share, Unshare, SetLevel of debug logs


Maintenance Launch maintenance shell

Messages display the messages file

NBDNA Network traces with NBDNA tool. (select Create or Remove)

NBSU Manage NetBackup support data files. (select Create or Remove)

NumberDataBuffers Tune the number of NetBackup data buffers

Processes Show/control NetBackup and Admin Console Processes

Reboot reboot the system

Return Return to the previous menu

Shutdown power off the system

SizeDataBuffers Tune the NetBackup data buffer size

Software Manage Software Updates

Top Display top process information.

Maintenance

nb-appliance.Support> maintenance

<!-- Maintenance Mode --!>

elevate

vxprint

nb-appliance:/home/maintenance # vxprint

Disk group: nbuapp

TY NAME ASSOC KSTATE LENGTH PLOFFS STATE TUTIL0 PUTIL0

dg nbuapp nbuapp - - - - - -

dm sdb sdb - 70277240304 - - - -

v advol fsgen ENABLED 7730496448 - ACTIVE - -

pl advol-01 advol ENABLED 7730496448 - ACTIVE - -

sd sdb-02 advol-01 ENABLED 7730496448 0 - - -

v pdsnapvol fsgen ENABLED 6324951504 - ACTIVE - -

pl pdsnapvol-01 pdsnapvol ENABLED 6324951504 - ACTIVE - -

sd sdb-03 pdsnapvol-01 ENABLED 6324951504 0 - - -

v pdvol fsgen ENABLED 56221792256 - ACTIVE - -

pl pdvol-01 pdvol ENABLED 56221792256 - ACTIVE - -

sd sdb-01 pdvol-01 ENABLED 56221792256 0 - - -

nb-appliance:/home/maintenance #

Hardware 24

Hardware

RAID battery discharge

RAID battery completely discharged

RAID battery backup unit discharge/recharge cycle

Hardware 25

Installing and removing the mainboard RAID Battery Backup Unit

Removing the mainboard RAID controller Battery Backup Unit

Hardware 26

Installing the mainboard RAID Battery Backup Unit (BBU)

Ports

NetBackup 5220 rear panel ports

Letter Name Qty Model Function

Hardware 27

Letter Name Qty Model Function

Control Panel details

Hardware 28

Correctly removing disk drives

Software 29

Software

Accessing the root shell from the command line

Basic steps to obtain root access

maintenance

elevate

Detailed steps to obtain root access

admin P@ssw0rd

Support

Software 30

Maintenance

P@ssw0rd,

elevate

Software 31

su <admin or root>

Logging into the Symantec Remote Management tool with a Web browser

http://<IPaddress>

Software 32

System Information

Launch Console

Security message

Software 33

Remote Control

Server Health/Sensor Readings

Software 34

Configuration > Network Settings

Handling disk failures by rebuilding RAID6 and using the copyback feature

Rebuilding RAID6 with the automatic RAID copyback function

nb-appliance

admin

P@ssw0rd

nb-appliance.Main_Menu

Support

Maintenance

P@ssw0rd

nb-appliance/home/maintenance

Software 35

/opt/MegaRAID/MegaCli64 <command>

/opt/MegaRAID/MegaCli/MegaCli64 -PDMakeGood -PhysDrv[<enclosure>:<slot number>] -aN

/opt/MegaRAID/MegaCli/MegaCli64 -PDMakeGood –PhysDrv[0:6] -a0

/opt/MegaRAID/MegaCli/MegaCli64 –PDRbld –ShowProg –PhysDrv[<enclosure>:<drive>] –aN

/opt/MegaRAID/MegaCli/MegaCli64 –PDRbld –ShowProg –PhysDrv[8:6] –a0

/opt/MegaRAID/MegaCli –LdPdInfo –a1

/opt/MegaRAID/MegaCli/MegaCli64 -CfgForeign -Clear -a0

/opt/MegaRAID/MegaCli/MegaCli64 -PDCpyBk -ShowProg –PhysDrv[<enclosure>:X] –aN

/opt/MegaRAID/MegaCli/MegaCli64 -PDCpyBk -ShowProg –PhysDrv[8:6] –a0

/opt/MegaRAID/MegaCli/MegaCli64 -PDCpyBk -ShowProg –PhysDrv[<enclosure>:X] –aN

/opt/MegaRAID/MegaCli/MegaCli64 -adpgetprop –copybackdsbl –aAll

Adapter 0: Copyback: Enabled

Enabling RAID copyback functionality manually

nb-appliance

admin

P@ssw0rd

/opt/MegaRAID/MegaCli/MegaCli64 –AdpGetProp CopyBackDsbl –aALL

Software 36

3.

/opt/MegaRAID/MegaCli/MegaCli64 -AdpSetProp -CopyBackDsbl -0 -a0

/opt/MegaRAID/MegaCli/MegaCli64 -PDCpyBk –Start –PhysDrv[8:16,8:20] –a0

/opt/MegaRAID/MegaCli/MegaCli64 -PDCpyBk -ShowProg –PhysDrv[8:X] –a0

Changing a disk drive state from "Unconfigured bad" to "Unconfigured good"

1087 23737 May 29 13:03:24 F7CBSPD02 MR_MONITOR[3490]: <MRMON113> Controller

ID: 0 Unexpected sense: PD = Int.Ports 4-7:1:3 - Power on, reset, or bus

device reset occurred, CDB = 0x28 0x00 0x06 0xf5 0x74 0x80 0x00

0x00 0x10 0x00, Sense = 0x70 0x00 0x06 0x00 0x00 0x00 0x00 0x0a

0x00 0x00 0x00 0x00 0x29 0x00 0x00 0x00 0x00 0x00

Jun 22 01:00:32 aknbu5200a MR_MONITOR[4336]: <MRMON248> Controller ID: 0 Device

removed Device Type: Disk Device Id: Int.Ports 4-7:1:7

Jun 22 01:00:33 aknbu5200a MR_MONITOR[4336]: <MRMON247> Controller ID: 0 Device

inserted Device Type: Disk Device Id: Int.Ports 4-7:1:7

Jul 12 13:19:32 aknbu5200a MR_MONITOR[4336]: <MRMON248> Controller ID: 0 Device

removed Device Type: Disk Device Id: Int.Ports 4-7:1:6

Jul 12 13:20:04 aknbu5200a MR_MONITOR[4336]: <MRMON247> Controller ID: 0 Device

inserted Device Type: Disk Device Id: Int.Ports 4-7:1:6

/opt/MegaRAID

/opt/MegaRAID/MegaCli # ./MegaCli64 -pdlist -a0

Software 37

Enclosure Device ID: 8

/opt/MegaRAID/MegaCli # ./MegaCli64 -pdlist -a0 | grep -i "slot

number\|firmware state\|foreign"

Slot Number: 6

Firmware state: Unconfigured(bad)

Foreign State: Foreign

/opt/MegaRAID/MegaCli # ./MegaCli64 -PDMakeGood -PhysDrv[8:6] -a0

/opt/MegaRAID/MegaCli # ./MegaCli64 -CfgForeign -Clear -a0

/opt/MegaRAID/MegaCli/MegaCli64 -PDHSP -set -physdrv[8:6] -a0

Obtaining enclosure information

/opt/MegaRAID/MegaCLI # ./MegaCLI64.exe -EncInfo -a0

Number of enclosures on adapter (RAID controller) 0 -- 2

Enclosure 0:

Device ID

Number of Slots

Number of Power Supplies

Number of Fans

Number of Temperature Sensors

Number of Alarms

Number of SIM Modules

Number of Physical Drives

Status

Position

Connector Name

Connected in multipath

Inquiry data

Vendor Identification

Product Identification

Product Revision Level

Vendor Specific

: 8

: 12

: 0

: 0

: 0

: 0

: 2

: 12

: Normal

: 1

: Int. ports 4-7

: No

:

: PMCSIERA

: SXP 36x3Gsec

: RevA

:

Software 38

Locating specific hard disk drives in a Symantec Storage Shelf

MegaCLI64.exe -PDLocate -physdrv[X:Y] -a0

MegaCLI64.exe -PDLocate -stop -physdrv[X:Y] -a0

Replacing a faulty disk drive in a Symantec Storage Shelf

MegaCLI64.exe -ShowSummary -a0

PD

Connector

Vendor Id

Product Id

State

Disk Type

Capacity

Power State

Connector

Vendor Id

Product Id

State

Disk Type

: Port B<External><Encl Pos 1 >: Slot 1

: SEAGATE

: ST33000650SS

: Unconfigured Good

: SAS, Hard Disk Device

: 2.727 TB

: Active


: SEAGATE

: ST33000650SS

: Rebuild


Software 39

Capacity

Power State

Operation

Connector

Vendor Id

Product Id

State

Disk Type

Capacity

Power State

: 2.727 TB

: Active

: Rebuild


: SEAGATE

: ST33000650SS

: Online


: 2.727 TB

: Active

MegaCLI64.exe -PdPrpRmv -PhysDrv[X:Y] -a0

MegaCLI64.exe -PDHSP -Set -PhysDrv[X:Y] -a0

Software 40

Placing existing hard disk drives into a new Symantec Storage Shelf

Self test after mainboard replacement

admin P@ssw0rd

Support

Test Hardware

Support> Test hardware

Base unit serial number: BZDT04801112

Make sure both power supplies are connected to the unit.

Do you want to continue? (y/n) (default: n)

Checking RAID Adapter [OK]

Checking Physical drives [OK]

Checking Logical Disks [OK]

Checking Slot location [OK]

Checking Hardware [OK]

Completed running tests on the appliance.

SELF TEST RESULT : [PASS]

Software 41

Test Hardware WithIO

IPsec certificates during appliance reimaging

maintenance

elevate

About IPsec

Share options

Exporting and importing IPsec certificates

admin

http://www.symantec.com/docs/DOC2792

Software 42

Manage->Software-> Share Open

admin

P@ssw0rd

?

Network> Security >Import <yes/no> /inst/patch/incoming/

<your_id>.pfx,

<your_id>

nb-appliance.IPsec> Import no /inst/patch/incoming/<your_id>.pfx

Command "Import" Successful

Show

Network > Security > Show verbose

Software 43

show (verbose)

IPsec> show

- [Error] IPsec: Host certificate is missing.

- [Error] Incomplete or No IPsec configuration on the system.

Network > Security > Configure host1 host2

Reimaging an appliance from the USB drive

.pfx

admin

Network > Security > Export > <yes/no> /inst/client

.pfx

\\<appliance-name>\install pfx

C:\IPsec\<appliance-name>

cd /net/<appliance-name/inst/client/

pfx

/root/IPsec/<appliance-name>

Software 44

TOSHIBA TOSHIBA USB DRV PMAP Enter

Enter

Skip Enter

Software 45

admin

P@ssw0rd

Main > Support > Maintenance

whoami

Manage > Software > Share Open

\\<appliance-name>\incoming\patches <appliance-

name>:/inst/patch/incoming

Network > Security > Import > <yes/no> /inst/patch/incoming

.pfx

<appliance-name.IPsec> Import > <yes/no> /inst/patch/incoming/<filename.pfx>

SNMP setup requirements

Main_Menu > Settings > SNMP

Add Disable Enable Show ShowMIB

Software 46

Maintenance user commands

Support > Maintenance

<!-- Maintenance Mode --!>

maintenance's password:

maintenance-!>

maintenance-!> whoami

maintenance

maintenance-!> vxprint

Disk group: nbuapp

TY NAME ASSOC KSTATE LENGTH PLOFFS STATE TUTIL0 PUTIL0

dg nbuapp nbuapp - - - -

dm sdb disk_1 - 5853441568- - -

v advol fsgen ENABLED 2096128- ACTIVE - -

pl advol-01 advol ENABLED 2096128- ACTIVE - -

sd sdb-02 advol-01 ENABLED 20961280 - -

v pdsnapvol fsgen ENABLED 64- ACTIVE - -

pl pdsnapvol-01 pdsnapvol ENABLED 64- ACTIVE - -

sd sdb-03 pdsnapvol-01 ENABLED 640 - - -

v pdvol fsgen ENABLED 5848581056 - ACTIVE - -

pl pdvol-01 pdvol ENABLED 5848581056 - ACTIVE - -




maintenance-!> elevate

/home/maintenance #

Firmware and foreign state examples 47

Firmware and foreign state

examples

Example: State information by slot number

/opt/MegaRAID/MegaCli # ./MegaCli64 -pdlist -a0 | grep -i "slot number\|firmware

state\|foreign"

Slot Number: 0



Foreign Secure: Drive is not secured by a foreign lock key

Slot Number: 1

Firmware state: Online

Foreign State: None

Slot Number: 2

Firmware state: Rebuild

Foreign State: None


Example: State information by slot number and enclosure ID

/opt/MegaRAID/MegaCli/MegaCli64 -pdlist -a0 | grep -i "Enclosure Device ID\|slot number\|firmware

state\|foreign"


Slot Number: 0

Firmware state: Online, Spun Up

Foreign State: None


Slot Number: 1


Foreign State: None


Slot Number: 2


Foreign State: None


Slot Number: 3


Foreign State: None


Slot Number: 4


Foreign State: None


Slot Number: 5

Firmware state: Hotspare, Spun Up

Foreign State: None


Slot Number: 6

Firmware state: Hotspare, Spun Up

Foreign State: None


Slot Number: 7


Foreign State: None


Slot Number: 8


Foreign State: None


Slot Number: 9

Firmware state: Unconfigured(good), Spun Up

Foreign State: None


Slot Number: 10


Foreign State: None


Slot Number: 11


Foreign State: None

Example: Missing slot number

/opt/MegaRAID/MegaCli # ./MegaCli64 -pdlist -a0 | grep -i "slot number\|firmware state\|foreign"

Slot Number: 0



Foreign Secure: Drive is not secured by a foreign lock key

Slot Number: 1


Foreign State: None


Slot Number: 2

Firmware state: Rebuild

Foreign State: None

Slot Number: 4


Foreign State: None

Slot Number: 5


Foreign State: None

Slot Number: 6


Foreign State: None

Slot Number: 7


Foreign State: None

Slot Number: 8


Foreign State: None

Slot Number: 9


Foreign State: None

Slot Number: 10


Foreign State: None

Slot Number: 11


Foreign State: None

Slot Number: 12


Foreign State: None

Slot Number: 13


Foreign State: None

Slot Number: 14


Foreign State: None

Slot Number: 15


Foreign State: None

Slot Number: 16


Foreign State: None

Slot Number: 17


Foreign State: None

Slot Number: 18


Foreign State: None

Slot Number: 19


Foreign State: None

Slot Number: 20


Foreign State: None

Slot Number: 21


Foreign State: None

Slot Number: 22


Foreign State: None

Slot Number: 23


Foreign State: None


/opt/MegaRAID/MegaCli # ./MegaCli64 -pdlist -a0 | grep -i "slot number\|firmware

state\|foreign" .

Additional state explanations

Collecting logs Main_Menu >

Support

Logs Browse

Logs GetLevel

Logs SetLevel Option Level

Logs Share

Logs Unshare

Logs VXLogView JobID job_id

Logs VXLogView Minutes minutes_ago

Logs Upload JobID jobid case_num

Logs Upload Time start end case_num

■

Browse

Logs Browse

LOGROOT/> LOGROOT/

■ ls

■ tree

■ cd DIR DIR

cd . cd .. cd -

■ less FILE q” quit

■ exit|quit

■ help|? help ?


LOGROOT/> ls

■ APPLIANCE

■ GUI

■ NBU

■ OS

■ PD

■ VxVM

■ WEBSERVER

LOGROOT/

cd OS

LOGROOT/> LOGROOT/OS>/

ls less filename

Troubleshooting scenarios 52

Troubleshooting scenarios

Switching between sysadmin and root for NetBackup PureDisk appliances

Problem

Environment

Solution

su

nbapp37.admin> su

nbapp37:~ #

# su sysadmin

Switching between admin and root for NetBackup appliances

Problem

Environment

Solution

Maintenance

Troubleshooting scenarios 53

elevate

:/home/maintenance # su admin

Appliance Media server appliance configuration

Exit Logout and exit from the current shell

Manage Manage NetBackup Appliance

Monitor Monitor NetBackup Appliance Activities

Network Network Administration

Reports Examine the running and historical state of the host

Settings Change NetBackup Appliance Settings

Shell Shell operations

Support NetBackup Support

Platform settings and firmware upgrade process 54

Platform settings and firmware

upgrade process

System BIOS Updates

Link to BIOS Package

http://downloadcenter.intel.com/confirm.aspx?httpDown=http://downloadmirror.i

ntel.com/19974/eng/S5520UR_EFI_BIOS57_BMC56_FRU26_ME112.zip&lang

=eng&Dwnldid=19974&DownloadType=Firmware&OSFullname=OS+Independ

ent

Link to HSC Firmware Package

http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=19650&key

word=HSC217&DownloadType=Firmware&OSFullname=OS+Independent&lan

g=eng

System BIOS Settings

Quiet boot timeframe

System "hangs"

http://en.wikipedia.org/wiki/Specification

http://en.wikipedia.org/wiki/Interface_(computer_science)

http://en.wikipedia.org/wiki/Operating_system

http://en.wikipedia.org/wiki/Firmware

http://downloadcenter.intel.com/confirm.aspx?httpDown=http://downloadmirror.intel.com/19974/eng/S5520UR_EFI_BIOS57_BMC56_FRU26_ME112.zip&lang=eng&Dwnldid=19974&DownloadType=Firmware&OSFullname=OS+Independent




http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=19650&keyword=HSC217&DownloadType=Firmware&OSFullname=OS+Independent&lang=eng




Boot options

HW RAID Controller (SROMBSASMR) Settings and Virtual Drive Configuration

/opt/MegaRAID/MegaCli64 –AdpSetProp –MaintainPdFailHistoryEnbl -0 –aall

/opt/MegaRAID/MegaCli64 –AdpSetProp –RstrHotSpareOnInsert -1 –aall

/opt/MegaRAID/MegaCli64 –AdpSetProp –AutoEnhancedImportEnbl –aall

HW RAID Controller (SROMBSAS) firmware package

Link to firmware:

http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=19805&lan

g=eng&wapkw=(1.40.232+%e2%80%93+1007)

HW RAID Controller (RS2PI008) Settings and Symantec Storage Shelf Configuration

http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=19805&lang=eng&wapkw=(1.40.232+%e2%80%93+1007)

http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=19805&lang=eng&wapkw=(1.40.232+%e2%80%93+1007)


HW RAID Controller (RS2PI008) Firmware package

Link to firmware

http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=3149&DwnldI

D=19696&ProductFamily=Server+Products&ProductLine=Intel%c2%ae+RAID+

Controllers&ProductProduct=Intel%c2%ae+RAID+Controller+RS2PI008eng

Firmware update process, using EFI and USB

1. BIOS Firmware Upgrade


2. HSC FIRMWARE UPGRADE

3. SROMBSASMP2 FIRMWARE UPGRADE

4. RS2PI008 FIRMWARE UPGRADE (If the appliance has a External Raid Card)

5. BMC FIRMWARE UPGRADE:

6. SYMC logo:

Documentation corrections 58

Documentation corrections

NIC1/2 port locations

RAID CLI command correction

MegaCli64 -PDMakeGood -PhysDrv

MegaCli64 -PDMakeGood -PhysDrv[E0:S0,E1:S1,...] -aN|-a0,1,2|-aALL

foreign unconfig bad

/opt/MegaRAID/MegaCli/MegaCli64 -PDMakeGood -PhysDrv[<enclosure>:<slot number>] -

a0

MegaCli –CfgForeign –Clear -aN|-a0,1,2|-aALL

References 59

References

Technical support

Documentation references and updates

www.symantec.com/business/support

http://www.min.veritas.com/docs/manuals/netbackup/release5200/NetBackup_5200_Series_Troubleshooting_Guide.pdf

http://www.min.veritas.com/docs/manuals/netbackup/release5200/NetBackup_5200_Series_Troubleshooting_Guide.pdf

http://www.symantec.com/business/support/index?page=landing&key=60491

netbackup 5220 and symantec storage shelf technote … wbt/nbu 5220... · installing the battery...

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