net access corporate overview - fall 2015

CORPORATE OVERVIEWFall 2015

About Net Access

A single‐source provider of innovative and reliable colocation, cloud, network and disaster recovery solutions for enterprise customers worldwide.

205/03/2023 CONFIDENTIAL

Customers

• IT Services• Software & Telecom• Manufacturing• Financial Services• Banking• Pharmaceutical• Music, Media &

Publishing• International

Over 1,000 customers ranging from SME’s to Fortune 1000 companies


How we got HereCustomer Focused Growth


3 Data Centers in New Jersey

• 50,000 square feet• Single Tennant facility, also

houses Net Access’s NOC and Corporate offices

• Full portfolio of FLEX Services available

• 2 (N+1) Redundant power systems

• Carriers on-site: Verizon, Level 3, Zayo, Lightpath, Lightower, Sunesys and Fibertech.

• DR seating available on site

• 30,000 square feet• 2 floors in multi-tenant

facility• Net Access’ first data

center• Colocation space is

available by the u, half cabinet or full cabinet

• Full N+1 power with generation

• Carriers on-site: Verizon, Level 3 and Lightpath

• DR seating available on site

• 70,000 square feet, expanding to 120,000 in Q1 15

• Owned, purpose-built facility• Full portfolio of FLEX Services

available• 4 independent N+1 electrical

systems, with 4 mirrored UPS and 2 mirrored generation rooms

• On-site JCP&L power sub station

• Ultra efficient N+1 cooling systems

• Carriers on-site: Verizon, Level 3, Zayo, Lightpath, Lightower, Sunesys, Fibertech and Panagea Networks.

• DR suites available on site

• 200,000 square feet total

Parsippany II Data Center

• Owned, purpose-built, next-generation data center

• 120,000 square feet– 70,000 square foot expansion

opened April 2015• 24x7X365 On-site Security

– Multi-tiered biometric (fingerprint and iris scan) authentication

– Anti-pass-back ‘man trap’ portal• SSAE16, HIPAA, PCI DSS, SOC 1

and Safe Harbor Compliant


Parsippany II Features

7

• Fully redundant 2(N+1) power systems

– 4 independent N+1 electrical systems– 4 mirrored UPS rooms supported by

mirrored generator rooms– 20 megawatts of useable UPS at

capacity

• Advanced, ultra efficient N+1 cooling – Hot air discharged via cabinet chimneys

into ceiling plenum– hot/cold air don’t mix– Hot air exchanged with cooler outside air

Location, Location, Location


40 Miles: Midtown30 Miles: Wall St.

80 Miles:Philadelphia

5 Miles:5 Hotels

Easy Access toMajor ArteriesI-287, I-80, I-280, RT 24, I-78

20 Miles: Newark Liberty International Airport

Three Train Stations

Low crime location reduces risk in troubled times

• Parsippany 240• Cedar Knolls

(Hanover area) 97

• Clifton 674• Newark 5291

Registered Crimes Rates May 2014-2015 from NJ police records

Proximity Transportation Safety

Above the 500 Year Flood Plain


FLEXServices Portfolio


• FLEXColo

• FLEXColo Managed

• FLEXCloud Public

• FLEXCloud Private

• FLEXCloud Hybrid

• FLEXVirtualDC

• FLEXServers

• FLEXSecurity

Firewall

DDoS Mitigation

• FLEXStorage

• FLEXBackup

• Data Center Connectivity

• FLEXBridge

• Internet Access

• FLEXOfficeRecovery

• DR Planning

• FLEXReplication

Dedicated space and power for critical IT infrastructure with full integration capabilities with all other services.

FLEXColo


• Cages, Cabinets, Shelves• 100% uptime SLA• Standard and Managed Options• High Density - 20kW+ power per cabinet is 5 times the industry standard • Flexible power configurations available:

• Class I – single feed from power system• Class II – dual feed from power system• Class III – dual feeds from dual power systems

• Metered or Fixed Rate power billing options• 24x7x365 On-site Network Operations Centers (NOC)• On-site technical support available

• First Level Remote Hands (reboots, screen reading, cable checking) included• High Level Remote Hands (rack/stack/infrastructure turn-up) available at additional cost

• Compliance Certifications: SSAE16, SOC 1, HIPAA/HITECH, PCI DSS 3.0, Safe Harbor

FLEXCloudHigh end, high availability HIPAA/HITECH compliant cloud infrastructure leveraging the VMware vCloud platform

• Public, Private and Hybrid Options• Enterprise grade hardware deployed in redundant implementations• Robust Service Level Agreements (SLAs)• Rapid scalability to immediately respond to business demands• Secure Web portal or API allows you to manage cloud resources on demand• Hosted in a Net Access data center, with fully redundant 2 (N+1) Class III power, cooling, and

connectivity• 24x7x365 onsite Support

FLEXVirtualDCManaged VMware based virtual data center cloud environment consisting of a pool of resources that can be sized and allocated on-demand as needed.. • Available in resource blocks that include CPU cores, RAM, Disk and Networking options

• 3 Geographically diverse zones• Many pools, one environment

• 1Ghz and 2 Ghz pool vCPU core options• Up to 128 GB RAM instances

• High availability separate tiered SAN • Fully extendable capacity per VM, pooled storage

• VMware functionality standards based• OVF Packaging support• vSphere high availability• vMotion IE, live migration• Storage vMotion• vApp template catalogue

• Additional dedicated and shared tiered SAN options

• Dedicated and Virtual Firewall options• 99.999% platform uptime SLA• Self-service: secure web portal allows users to

easily re‐adjust resource allocations within their environment at any time

• 20TB Data transfer included

FLEXServersDedicated and Virtual servers securely hosted in Net Access data centers. Net Access provides maintenance of the physical hardware, the supply of power, the network connectivity and provisions any purchased upgrades of the hardware.

• 6 Hardware models, up to 24 CPU cores, 1TB RAM• Tailored towards our customer demo

• Mostly VMware and high storage configurations• High performance SSD options with up to10 Drives per chassis• Available as fully managed or bare metal (unmanaged) • Public and private network interface options

BASIC ENHANCED PREMIUM PREMIUM+ 1U/1P/4D 1U/2P/4D 1U/2P/10D 2U/2P/14DCPU E3-1230 2x E5-2620 v3 2x E5-2620 v3 2x E5-2620 v3RAM 8GB 32GB 32GB 32GBHDD 1x 1TB 1x 1TB 1x 1TB 1x 1TBEthernet 2x 1Gbps 2x 1Gbps 2x 1Gbps 2x 1GbpsBandwidth 10TB 10TB 10TB 10TBBase Price $179/mo $429/mo $529/mo $729/mo

FLEXSecurity - Managed Firewall

• 3 package options utilizing Cisco’s new firewalls with FirePOWER services• Provides multiple layers of security from entry level border protection to

advanced deep packet inspection intrusion detection• Optional Features Include

– IPS (Intrusion Prevention System)– AMP (Advanced Malware Protection)– URL Filtering

• Deployed and maintained by Net Access in-house technical hands• 24x7 Monitoring and support with 2 hours hardware replacement SLA &

Includes 2 hours per month of admin (break fix, setup, configuration, etc.)

Dedicated or virtual managed firewalls securely hosted in Net Access data centers connected to the Internet and/or customer own infrastructure within the data center via cross-connects

FLEXSecurity - Managed DDoS

• 5Gbps and 15Gbps package options• Priced based on hours under attack vs actual throughput or usage• Additional capacity available on ICB basis• Traffic profiling by type, application, source, destination, time of day• Access detailed analytics & reporting via Net Access portal• Configurable alerts

– Out of profile traffic flows– DDoS Identification

• 15 Minute DDoS Mitigation activation SLA• Network based DDoS hardware with 100% platform uptime SLA


24x7 managed traffic monitoring, profiling, reporting, analytics and and DDoS Mitigation utilizing Arbor Networks and Staminus technologies

FLEXStorage• High performance, high availability managed NAS

and SAN storage solutions securely hosted and maintained in a Net Access data center.

• Shared or dedicated options• Block and file capabilities for iSCSI, NFS & CIFS• Available in 3 configurations that can be mixed

and matched to meet the customer’s hybrid solution

FLEXBackup• Dedicated or Cloud backup in Net Access data

centers• Dedicated or shared configurations with

redundant remote geographic off-site option• Broad OS and Application support:• Online Management Portal• Multi-site Deployment Options

FLEXStorage, FLEXBackup and FLEXReplication


FLEXReplication• DRaaS (Disaster Recovery as a Service)• Restores VMs (VMware/HyperV) from any

site to Net Access, or Net Access to Net Access

• Integrates with our existing FLEXCloud• Storage agnostic (works with any storage

vendors, whether SAN/NAS or internal storage)

• Enables RPOs (Recovery Point Objective) and RTOs (Recovery Time Objective) of minutes/seconds instead of hours

Data Center Connectivity• Net Access Blended Bandwidth• Carrier Interconnection• Dark Fiber Connectivity Options

FLEXBridge cross-connect• Layer 1 or Layer 2 connectivity between FLEXServices,

colocation, partners, customers or other tenants

FLEXInternet• Dedicated Internet Access direct to site & cabinet• IPv4 & IPv6• Managed HA BGP switch configurations• Network redundancy Load Balancers

NET ACCESS NETWORK:• Fully owned and operated dark

fiber• Layer 1- 3 capabilities• Cisco/Foundry N+1 Core• Private Interconnection• Nx 40Gbps Backbone Architecture• 14 Peering Sessions >350 1 hop

ASNs

Network Connectivity


Layer 1 to Layer 3 connectivity options for interconnection and Internet Access

Network Map


FLEXOfficeRecovery – Disaster Recovery Seats & Suites

• Service packages include: • Shared (first-come, first served

availability) individual seats, • Dedicated (belonging just to your

company) individual seats• Dedicated suites designed to

accommodate 10 people. • Month-to-month, 1-year, 3-year and 5-

year rate plans are available

Contingency workspace in our dedicated business continuity facility

FLEXOfficeRecovery Facility - 16 Wing Drive, Cedar Knolls, NJ

Convenient Location• 30 miles outside of Manhattan• Abundant parking• Numerous hotels & restaurants nearby• Easy accessible by train, bus, car and airplane • Across the street from Net Access NOC

Robust Amenities• Conference room access• Common lounge area w/TV’s• Shared kitchen/pantry area• Phone and Computer options• Full access to all NAC products via FlexBridge• UPS and backup diesel generators onsite

Support

• 24x7 Onsite – Technical Hands– Security– Monitoring– Support

• Dedicated Account Team

• Automated Notifications

• Centralized customer portal– Managed account, tickets, orders, access, FLEXServices – Analytics reporting– Integrated live chat

• Portal Upgrade – Sept 2015– Modern, lightweight “single pane of glass” for customer and

internal users that is responsive and extensible.– Version will replace legacy NAC Customer Care Portal

Taking care of the customer for life


THANK YOU

net access corporate overview - fall 2015

Technology