nestlé purina in the americas

Nestlé Purina in the AmericasCreating Shared Value Report 2015

Our Approach: Meeting Society’s Needs by Creating Shared Value

estlé Purina’s growth in the petcare industry over the past 90 years has enabled us to help

improve the lives of millions of pets and the people who love them through the products we provide, employment in the communities where we operate, our supplier networks and the contributions we make to economies around the world. Our future as a company rests on our ability to develop nutritious foods for pets, reduce our environmental footprint and create a lasting positive impact on communities and the people and professionals who love and take care of pets.

Being a global leader in pet care brings a duty to operate responsibly as well as an opportunity to create long-term positive value for society. Nestlé calls this Creating Shared Value, and at Nestlé Purina in the Americas we embed this philosophy into all parts of our business. In addition to supporting Nestlé’s global Creating Shared Value model, we focus on advancing pet nutrition and pet welfare while also supporting the communities where we operate.

About the Report

A premiere global manufacturer of pet products, Nestlé Purina is part of Swiss-based Nestlé S.A., a global leader in nutrition, health and wellness. This report is designed to demonstrate key insights and transparency with stakeholders and share information about our societal and environmental impacts.

At Nestlé Purina, everything we do is driven by our passion for pets. Our mission is to enrich the lives of pets and the people who love them. The actions highlighted in this report help us achieve these goals in a responsible way while also creating value for society.

Unless otherwise stated, all data and information in this report pertains to Nestlé Purina in the United States, Canada and Latin America & Caribbean in 2015.

CONTENTS

3 Our Values

4 About Nestlé Purina

COMPANION REPORTS

Creating Shared Value Report 2015

Nestlé in the United States

Nestlé in society 2015

Nestlé in societyCreating Shared Value andmeeting our commitments 2015

Nestlé in society: Creating Shared Value and meeting our commitments 2015

Nestlé in the United States Creating Shared Value Report 2015

22 PeopleInvesting in people through our dedication to associate safety, health and well-being; recruitment; and commitment to diversity & inclusion

27 Pets in Society and Pet WelfareLeveraging our expertise, scale and passion for pets to improve the quality of life for pets and their owners

6 Pet Nutrition, Quality and SafetyImproving the lives of pets by providing healthy foods backed by our leading science and nutritional expertise and produced using the highest standards in safety and quality

14 Environmental SustainabilityCreating a better world by using natural resources efficiently and responsibly to preserve our environment and create positive impacts to society

https://www.nestle.com/asset-library/documents/library/documents/corporate_social_responsibility/nestle-in-society-summary-report-2015-en.pdf

http://www.nestleusa.com/asset-library/documents/pdfs/nestle-usa-csv-report-2015.pdf

Our Values

INTEGRITYWe have a sterling reputation and conduct our business affairs with pride and dignity. We embrace change, and we work to maintain the trust we have earned over our history by doing what we say we will do, every time.

PASSIONWe are excited about our role in enriching the lives of pets and the people who love them. We believe that each of us can make a positive impact, and we are passionate about providing the highest-quality products, services and solutions. We willingly accept challenges with a confidence that no undertaking is too big. We have a “can do” attitude and a passion for life.

EXPERTISEWe are experts both in pet care and our individual disciplines. We enthusiastically gather, share and apply new ideas and information. We look for the best in people and take pride in helping others succeed. We resolve to create, accept and pass on great work.

PERFORMANCEWe are relentlessly dedicated to being No. 1 with customers and consumers, attacking obstacles until we prevail, outperforming our competitors and achieving our business goals. Our competitiveness is focused on external forces; internally, we work together, often in cross-functional teams, to face challenges. We set lofty goals and strive to meet or exceed them.

INNOVATIONWe value, expect and promote curiosity and innovative thinking, along with calculated risk-taking, across all levels of the organization. We knock down barriers to progress – be they physical, intellectual or perceptual. We share a common vision for the future and a passion for creativity. We pursue a collective mission to create new, enriching possibilities for people and pets.

Our Values

About Nestlé Purina

Pet Nutrition, Quality and Safety

Environmental Sustainability

People

Pets in Society and Pet Welfare

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Click the photo to watch “At Nestlé Purina, We Stand Taller”

https://www.youtube.com/watch?v=lyLBkc3lZis

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About Nestlé Purina in the Americas

At Nestlé Purina we believe pets and people are better together, and this passion fuels our work every day to provide safe, healthy and high-quality products for dogs and cats.

Nestlé Purina manufactures some of the most popular and trusted pet care brands in the Americas, spanning dog and cat food, snacks and litter. The Purina® brand stands for trust, and we consistently maintain a leadership position for trust with pet owners. We earn that trust every day through unparalleled knowledge of our consumers and their pets, expertise in nutrition, dedicated associates and our comprehensive range of high-quality established brands.

Highlights

PETCARE COMPANYin the U.S. in terms of sales, volume and market share

#1

In the U.S., Purina products are in 76% of pet households

12 consecutive years of improved sales growth and profit in the U.S.

$$8.4 BILLIONSALES IN THE AMERICAS

APPROXIMATELY

27 FACTORIES IN THE AMERICAS Nestlé Purina

manufactures some of the most popular and trusted pet food brands in the Americas.

9TH on Glassdoor.com’s list of BEST PLACES TO WORK IN THE U.S. for 2016. Nestlé Purina has ranked in the top 10 for the third consecutive year.

BUSINESS PEOPLE ENVIRONMENTAL SUSTAINABILITY

(x 1130)

EMPLOYS APPROXIMATELY

11,300ASSOCIATESTHROUGHOUT THE AMERICAS

8,000 (U.S)500 (CANADA)

2,800 (LATIN AMERICA & CARIBBEAN)

offset through our carbon neutral shipping program with UPS®. This is equivalent to greenhouse gas emissions from 768 passenger vehicles driven for one year.

CO2

3,648 METRIC TONS OF CARBON DIOXIDE (MT CO2E)

NESTLÉ PURINA FACTORIES IN THE AMERICAS HAVE ACHIEVED ZERO WASTE TO LANDFILL STATUS (AS OF APRIL 2016)

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*All numbers as of December 2015 unless otherwise noted.

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6 LATIN AMERICAN & CARIBBEAN FACTORIES

1 CANADIAN FACTORY

27 MANUFACTURING PLANTS

14 LATIN AMERICAN & CARIBBEAN OFFICES

20 UNITED STATES FACTORIES

15 SALESOFFICES

KEY LOCATIONS

2 HEADQUARTERSSt. Louis, MissouriU.S. and Latin America & Caribbean region Headquarters operations

Mississauga, OntarioCanadian Headquarters operations

PURINA FARMS (GRAY SUMMIT, MISSOURI)

PURINA PAWSWAY (TORONTO)

500+ Purina nutritionists, behaviorists, veterinarians, immunologists and other pet experts around the world who use their expertise daily to enrich our knowledge about pet nutrition and care

NORTH AMERICA

LATIN AMERICA & CARIBBEAN

of Purina brand pet food products sold in the U.S. are manufactured in the U.S. in our own company-owned and operated facilities

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PERCENT99

90 YEAR HISTORY of making many of the most trusted brands of quality pet care products

Westminster Kennel Club Dog Show Best in Show champions have been fueled by Purina® Pro Plan®

10 OF THE LAST 10

80 VETERINARIANS on staff in the Americas, dedicated to advancing pet nutrition

PET NUTRITION, QUALITY AND SAFETY

PETS IN SOCIETY AND PET WELFARE

$30 MILLION+ worth of pet food, pet supplies and monetary contributions made to pet-related charities and other community organizations in the Americas in 2015

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CONTENTS

• Research and Development

• Ensuring Safety and Quality from Source to Bowl

• Complete and Balanced Nutrition for Dogs and Cats

• Emotional Well-Being

• Supporting Professionals in the Pet Health Community

• The Next 90 Years

Improving the lives of pets by providing healthy foods backed by our leading science and nutritional expertise and produced using the highest standards in safety and quality


We care deeply about pet nutrition, quality and safety. We are constantly pursuing improvements to the well-being of pets. We like to take an approach where we focus on an area of need for pets, imagine an improved future state for the lives of those pets and deliver new breakthroughs for their well-being.”

— Dan Smith, Vice President and Global Head of R&D Nestlé Purina

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utrition is our history, our philosophy and our future — Purina has provided safe and high quality nutrition for pets for 90 years. We strive

daily to expand our knowledge and push ourselves to discover new ways to deliver tangible benefits for pets and focus on cutting-edge nutrition that nurtures the whole pet, inside and out.

Research and Development We develop our pet foods and treats under the supervision of more than 500 pet experts globally, including nutritionists, veterinarians, behaviorists and immunologists, who use their expertise daily to enrich our knowledge about pet nutrition and care.

Drawing on their collective knowledge, Nestlé Purina scientists all over the world, who are part of Nestlé’s leading worldwide research and development network, share information and results that direct decisions in the development process from the field to the food bowl. Our experts exhaustively study many areas of pet health to help give dogs and cats better lives through nutrition.

At our core is creating better lives for pets through nutrition.

For 90 years, innovation in pet care has been a foundation of our culture, and that will

continue long into the future. Pets are part of the family, and many of us at Purina are pet owners, too. Ultimately what drives us is true innovation that helps our pets and your pets lead longer, healthier lives and helps us shape the future of pet care.”

— Janet Jackson, Vice President & Director, PetCare Nutrition Research

Click photo to watch “Live a Long Life With Purina”

Ensuring Safety and Quality from Source to BowlNestlé Purina is passionately committed to the safety, health and well-being of dogs and cats, and we are proud that our meticulous standards have made us an industry leader in this important area.

We design and validate scientific methods that enable us to put exceptional quality and safety standards into action at every Nestlé Purina facility. We consider formulation, production and quality control equally important.

All Nestlé Purina facilities follow the Nestlé Quality Management System (NQMS), which incorporates key checkpoints through each step of the production process,

from incoming ingredients to finished products. The NQMS is aligned with the International Organization for Standardization (ISO) quality standards and certified by independent auditors.

Dedicated Food Safety Team

Nestlé Purina’s dedicated food safety team at Headquarters in St. Louis supports our factory operations as well as customers who sell our products at retail. The team, comprised of food safety experts in the fields of GMPs (Good Manufacturing Practices), HACCP (Hazard Analysis Critical Control Point), pest management and regulatory affairs, ensures Nestlé Purina produces and distributes safe food for our customers and consumers.

Our Values



Research and Development

Ensuring Safety and Quality from Source to Bowl

Complete and Balanced Nutrition for Dogs and Cats

Emotional Well-Being

Supporting Professionals in the Pet Community

The Next 90 Years


People


https://www.youtube.com/watch?v=B8nZ8hm1Tqk

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WAREHOUSING & DISTRIBUTION

PACKAGINGFINISHED PRODUCT

In a typical 24-hour production, Nestlé Purina conducts 30,000 quality checks involving ingredient, packaging, receiving, processing and packing.

Our ingredient sources and state-of-the-art processes meet or exceed industry-accepted standards. Our sophisticated tracking system ensures important measures of control: All raw ingredients are tracked from the time of receipt at our plants through their inclusion in finished products and on to retail stores. We use near-infrared (NIR) conformity testing to screen the purity of our ingredients and confirm nutritional composition. Ingredient specialists at each of our pet food facilities are trained to sample and analyze incoming ingredients, which includes a visual examination as well as laboratory tests.

We not only maintain and monitor our high standards through internal and third-party audits, but each Nestlé Purina manufacturing facility worldwide also maintains strict quality assurance controls through the diligence of on-site quality specialists.

We take a proactive approach to manufacturing and use Good Manufacturing Practices and HACCP preventive controls. Our Quality Management System ensures that the manufacture of each batch of product is compliant with product specifications, laws and regulations and internal standards.

All finished Purina products meet or exceed the pet food standards set by the U.S. Food and Drug Administration, U.S. Department of Agriculture or Association of American Feed Control Officials standards. Nestlé Purina Canada and Latin America & Caribbean also comply with all relevant regulations pertaining to pet food in those regions. All of Nestlé Purina’s pet food factories in the Americas have implemented Food Safety Management systems, which have been certified by independent auditors to meet the internationally recognized FSSC 22002 standard.

Our packaging line associates verify compliance with packaging specifications on each batch and check for net weight, batch code, labeling and seal integrity.

Before finished product leaves our facilities, we go through a final check to ensure the integrity of the transportation vessel.

From source to bowl, the quality of our food is assured through a comprehensive food safety program:

INGREDIENTS QUALITY SPECIALISTS

PRODUCTION

99 PERCENT of Purina brand pet food products sold in the U.S. are manufactured in the U.S. in our own company-owned and operated facilities.

At Nestlé Purina, quality is not just related to a function — it is related

to people. When we say that ‘Quality Means More,’ we mean that it is part of everything we do: The way we delight consumers, how we care about people, the development of responsible partnerships, and our respect of the environment. Thus, quality must be embedded throughout the value chain, involving people at all levels of the organization. This is the Nestlé quality culture.”

— Adrian Palensky, Vice President, Quality Assurance, North America

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The Next 90 Years


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We’re committed to making high-quality, 100 percent complete and balanced foods that dogs and cats enjoy eating — and owners enjoy feeding. We’re always innovating and building our knowledge leadership to find ways to enrich the lives of pets through nutrition.

Pet Nutrition Focus Areas

We understand how nutrition influences a range of important issues from weight management to aging. Here are some of the ways we’re pushing pet nutrition forward to help dogs and cats live longer, healthier lives.

Healthy AgingPets are a huge part of the family, and most people do not like to think of their pets as getting older. Just like with people, aging tends to be a gradual change, and signs of aging are not always visible. There’s no reason why the later years in a pet’s life shouldn’t be some of the most rewarding. For over a decade, Nestlé Purina has been dedicated to determining how nutrition can help pets experience a happy, healthy life, well into their golden years.

Purina Pro Plan BRIGHT MIND®

A recent innovation is our work in healthy aging that led to Purina Pro Plan Bright Mind Adult 7+ formu-la, launched in 2015 in the U.S. and Canada. Around age 7, a dog’s glucose metabolism in the brain begins to change, which can affect memory, learning, awareness or decision making.

After years of studies, our experts have created a way to promote alertness and mental sharpness in senior dogs (age 7 and older).

In early 2016, we launched the next phase of our healthy aging work – Purina Pro Plan Bright Mind Adult formula – to support a dog’s cognitive health throughout adulthood, before senior years.

Our aim is to discover and develop innovative solutions leading to products that enrich the lives of pets, delight consumers and strengthen the bond between people and their pets. Protecting these novel innovations, via patents, not only validates our nutrition solutions, but protects our right to fully leverage and utilize our innovations. In 2015, Nestlé Purina was granted seven nutrition patents and filed nine patent applications in nutrition.

We are passionate when it comes to creating the best nutrition for our pets. Purina offers a variety of formulas for special needs, including adding medium-chain

triglycerides (MCTs) for cognitive benefits in senior dogs. It’s so rewarding to know that the formulas with MCTs truly make an impact on the lives of senior dogs and can enhance the relationship between them and their owners.”

— Stacy Lynn Fernandes, Nutritional Communications Manager, Canada

Life Stages and Special Needs

People who feed Purina brands to their dogs and cats count on the specific content, freshness, digestibility and appealing flavor and aroma of foods that deliver optimal nutrition for particular pet life stages and special needs.

A pet’s nutritional needs are influenced by life stage, from puppies and kittens to adults and seniors. Feeding more or less than optimal nutrient quantities can impact a pet’s health, so when we develop Purina pet foods, we consider a number of factors and pay close attention to age, special needs and breed size.

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Digestive Health and MicrobiomeOur parent company, Nestlé, has been a pioneer in the human food industry, learning how probiotics can benefit digestive health – leading to many trailblazing products, such as probiotic infant formulas, nutritional drinks for children and yogurt for adults. This work, in turn, has helped Nestlé Purina scientists determine how to better support digestive health in dogs and cats, where we are at the forefront.

Our innovative Purina Pro Plan Veterinary Diets® Forti-Flora® probiotic supplement, specially formulated for dogs and cats of all ages, contains a unique strain of beneficial bacteria, known as SF68®, which has been scientifically proven to help restore normal intestinal health and balance. SF68 is supported by numerous clinical studies and has been proven to help promote a healthy immune function in dogs and cats, as well as puppies and kittens.

Oral HealthJust like humans, dogs and cats can experience dental health issues, such as plaque and tartar buildup and in-flamed gums. Because problems that develop in the mouth can affect the overall health of the pet and potentially quality of life and longevity, we offer several products that were developed to improve dental health in dogs and cats, including our Purina Pro Plan Veterinary Diets Dental Health™ formula, which has been awarded the Veterinary Oral Health Council seal. Our dental products promote removal of plaque, slow the accumulation of tartar or promote chewing and provide a physical “brushing” effect on the surface of the teeth.

Healthy Weight ManagementOur scientists strive to find out what causes pet obesity. Our studies to identify the factors that contribute to maintaining a healthy weight, including diet, environment

and behavior, have led to the development of innovative nutritional formulas like Purina Pro Plan Veterinary Diets Overweight Management™ formula that support owners in achieving beneficial weight goals for their pets.

Nestlé Purina studies show that a weight management diet containing isoflavones from soybean germ meal can decrease weight gain and body fat accumulation, help increase metabolism, reduce markers of oxidative stress and improve insulin sensitivity (all beneficial for dogs). Several Purina products were created based on these studies, including Purina ONE® Healthy Weight in the U.S. and Purina Pro Plan Reduced Calorie available in Latin America & Caribbean.

Healthy Early Development Consumers want to give their pets the best start in life by providing great nutrition. Purina has a range of puppy and kitten formulas available in the Americas. In Latin America, our Purina Pro Plan Puppy and Kitten formulas contain OPTISTART®, which helps bridge the “immunity gap” and gives the best possible start in life. The propri-etary blend contains milk proteins with natural antibodies (from colostrum) that help “wake up” the puppy/kitten’s immune system, reinforcing the protection from the mother to help the protective systems develop.

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Dog owners have a close bond with their canine compan-ion and want to see them live happy, comfortable lives. We strive to provide well-being for dogs and cats not only physically through nutrition, but also emotionally, enhancing and enriching the life of the whole pet.

Better with Pets

How do pets help us be well? And how do we help them in return? Our third annual Better with Pets Summit held in 2015 in New York City helped answer these questions.

The daylong summit, attended by leading pet experts, examined the emotional relationship between pets and people, including the reciprocal effects both have on each other, through panel discussions and experiential exhibits.

Five educational zones showcased Nestlé Purina’s vast expertise in pet wellness and encouraged attendees to connect with company experts. Among the exhibits was a dedicated room showcasing healthy environments for cats and how a pet’s environment can impact stress levels. The event also featured a play room for agility dogs with wearable technology that monitored their activity as they played and an area where attendees could see how nutri-tion impacts cognition and emotional wellness in pets.

Can People Make their Pets Happy?

Nestlé Purina scientists are conducting some of the first studies of their kind into how external stimuli can gener-ate joyful emotions in dogs.

Although scientific evidence demonstrates that owning a pet can help lower people’s blood pressure and reduce anxiety and depression, less is known about whether

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human contact has a similarly beneficial effect on dog and cat emotional well-being. Thermal imaging is one of a number of noninvasive techniques Nestlé Purina scientists are using to better understand what makes a dog experi-ence positive changes in mood. When a dog undergoes a change in emotional state, the blood flow to specific regions of its body is altered, and so is temperature. Our scientists use a thermal camera to measure these tempera-ture fluctuations in pets’ eyes, ears and paw pads.

In one Nestlé Purina study released in 2015, the company sent a group of people to a dog shelter in the U.S. to sit with and pet a group of dogs for 15 minutes. The people and the dogs had never met before, so there was no pre-existing bond between them. The findings show that the dogs experienced an increase in positive emotions as a direct result of this human contact.

By identifying the internal indicators of what’s happening emotionally in dogs, we aim to enhance our knowledge of the most beneficial ways to interact with them.

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Supporting Professionals in the Pet Health Community Veterinarians, breeders and many other pet professionals trust Purina. We believe in supporting their efforts because they share our high standards of care and compassion for pets.

Our Commitment to the Veterinary Profession

Veterinarians play a pivotal role in the health and well-being of our pets. Scientific advances in medical therapy and innovations in nutrition have allowed the veterinary community to offer unparalleled preventive and therapeutic options to help our pets live longer, healthier lives. Veterinarians remain the No. 1 influencer of a consumer’s pet food decision and thus are critical in providing pet owners with accurate, reliable, scientifically supported information.

Within the Americas, Nestlé Purina has more than 80 veterinarians on staff who are dedicated to advancing pet nutrition and forming partnerships that support the field of veterinary medicine. Many of these partnerships are supported through the Nestlé Purina Institutional Development Program, in which we partner with

veterinary medical schools in the U.S. to provide funding for professorships, residencies and technicians. These partnerships help to advance our knowledge of companion animal health and create Nestlé Purina Centers of Excellence at the leading veterinary universities. Many of these partnerships extend far beyond pet food, ultimately serving to enrich the bond between pets and the people who love them.

Purina Advisory CouncilOne shining example of these partnerships is the Purina Advisory Council. The council consists of 19 world-renowned veterinarians in medical specialties relevant to nutrition and overall pet health, ranging from nutrition to internal medicine to dermatology to a host of other areas. Purina Advisory Council members represent some of the most influential veterinary specialists in the world working actively with Nestlé Purina to formulate our diets, perform clinical efficacy studies and speak at national conferences on innovative nutritional solutions.

The guidance and support of our council members throughout the year helps Nestlé Purina to develop first-of-a-kind products backed by rigorous science. Their input is critical to developing industry-leading partnerships with the veterinary community.

Purina Nutrition CentersThe installation of Purina Nutrition Centers across 13 of the U.S. veterinary schools – including the facility installed in 2015 at the Louisiana State University School of Veterinary Medicine – represent an unparalleled commitment to advancing the role of nutrition in the care and well-being of pets. These innovative centers highlight the important role of nutrition in managing both healthy and sick pets, ultimately resulting in a more integrated educational program and an improved, comprehensive approach to veterinary care.

Purina University ProgramNestlé Purina has extensive scientific and educational programs across all U.S. veterinary schools. We provide funding for a host of professional development initiatives, including the sponsorship of workshops and lectures on topics such as clinical nutrition, behavior, career management and the human-animal bond. Nestlé Purina veterinarians also give technical education lectures on pertinent topics in veterinary medicine to students, technicians, interns, residents and faculty members.

A veterinarian and his or her staff serve a crucial role in the health and

wellness of our beloved pets. Purina is proud to partner with the veterinary profession in so many meaningful ways. We believe that by helping to advance the education, training and support for veterinarians, our pets will be able to live healthier, longer and richer lives.”

— Kurt R. Venator, DVM, PhD, Director of Veterinary Strategy at Purina

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My collaborative endeavors with Nestlé Purina span over 20 years.

During this period, I have witnessed a pet food company that embodies innovation, integrity, professionalism and transparency. There is no other pet food company on the planet that rivals Nestlé Purina’s outreach and philanthropic support of student and resident training programs, animal shelters, veterinary conferences, sports medicine and rehabilitation facilities, creation of diet kitchens in universities and funding of clinical research projects. Nestlé Purina continues to blaze the trail being the first pet food company to market probiotic authorized for use in dogs and cats clinically proven to promote intestinal health and balance and the first pet food company to develop a truly hydrolyzed diet to nutritionally manage food allergies in dogs. Of equal importance, Nestlé Purina’s proactive nature to engage a veterinary advisory board consisting of veterinary practitioners and academicians in their respective specialties has forged an indelible partnership of trust, transparency and cutting-edge advances, helping Nestlé Purina to raise the bar even higher.”

— Dr. Stanley Marks, Professor of Medicine and Epidemiology at the UC Davis School

of Veterinary Medicine, and Purina Advisory Council Member

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Breeders

For many, breeding and competing are more than hobbies — they’re a way of life. Nestlé Purina shares breeders’ commitment to their dogs, celebrates their achievements, recognizes their expertise and supports their journey toward further success through Purina Pro Club®.

For more than 14 years, thousands of dog breeders and enthusiasts have participated in the Purina Parent Club Partnership Program (PPCPP), which allows national parent breed clubs to individually earn funding based on Purina weight circle submissions by Pro Club members. Purina tracks weight circle submissions, and for every $100 of qualifying weight circle points earned by Pro Club members, Purina donates $10 to the participating parent breed club. One half of each club’s individual annual earnings is issued directly to the American Kennel Club (AKC) Canine Health Foundation (CHF) to support research grants aimed at a better understanding of genetics and other conditions impacting dog health. The other half is issued to the individual national parent breed club for use in the support of canine health research, education and/or rescue efforts. In 2015, our contribution to CHF was $220,000, with an equal amount donated to the participating parent clubs.

Nestlé Purina U.S. has a long history of supporting the AKC Canine Health Foundation and sharing its mission to help dogs live long, healthy lives. The Foundation funds sound scientific health and genetic research and helps educate dog breeders and enthusiasts by communicating discoveries and information to prevent, treat and cure canine disease. Nestlé Purina U.S. has contributed approximately $13.5 million over the past 19 years.

In addition to helping fund canine health research, the funding donated to the individual clubs has been used to help support educational outreach programs such as scholarships, library support, youth programs and conservation education programs. It also has been used to support judges’ education seminars, to produce breed-specific educational materials and to produce responsible dog ownership materials.

Supporting the Scientific Community

Nestlé Purina has been proud to sponsor the International Conference on Advances in Canine and Feline Genomics and Inherited Disease since its inception in 2002 and remains committed to continued support of the canine

and feline genetic and genomic research community.

The conference, which has developed into the premier forum for canine and feline genetics, encourages collabo-ration among a community of scientists and veterinarians and the learning and sharing of breakthroughs that are improving the quality of life for pets.

In addition, Nestlé Purina Canada has contributed $1 million over the past five years to support research at the Ontario Veterinary College – University of Guelph. The funding supports the establishment of a research, communications and outreach program to address positive behavior training, pet overpopulation and pet abandonment.

The Next 90 YearsOur efforts to advance nutrition go far beyond today. We’re not only a global leader in studying pet nutrition — we push the industry ahead. Along with innovations that Purina has introduced over the past 90 years, we continue to define and develop nutritional applications that will impact the future of petcare and enrich the lives of dogs and cats for the next 90 years and beyond.

PARTNERSHIPS MAKING A REAL DIFFERENCE

Nestlé Purina is a major sponsor of the American College of Veterinary Sports Medicine and Rehabilitation. This ongoing partnership speaks to our commitment to advancing this emerging field of medicine and highlights the important role nutrition plays in canine health and wellness.

Further, in an effort to build the strongest nutrition-related partnership in the industry around veterinary sports medicine and rehabilitation, we are providing support for the first-ever joint nutrition and sports medicine and rehabilitation resident at Cornell University. The power of this partnership is highlighted by Section Chief of Clinical Nutrition and Purina Advisory Council Member Dr. Joe Wakshlag: “Recovery is not just about surgery, physical therapy, general medicine, or nutrition — it’s about an integrative approach with all of these things working in concert together.”

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CONTENTS

• Managing What Matters Most

Responsible Sourcing

Manufacturing

Packaging

Transportation

• Join Us for the Journey Ahead

Creating a better world by using natural resources efficiently and responsibly to preserve our environment and create positive impacts to society


At Nestlé Purina PetCare, sustainability is an integral part of how we conduct business. It’s embedded in our thinking and

integrated into how we operate throughout the company.” — Jack Scott, Head of Sustainability, U.S.

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e believe that a healthy environment and society contribute to the health and well-being of pets and people.

Our guiding light is simple: Do the right thing. Nestlé Purina has been, and always will be, committed to continuous improvement. It is our responsibility to understand where our greatest impacts to the environment and society exist and to have the courage to commit ourselves to continuous improvement toward sustainability to address those impacts in every step of our value chain.

Managing What Matters Most In 2015, Nestlé Purina completed a full corporate Life Cycle Assessment (LCA) of the U.S. business, giving us a comprehensive view of our total environmental footprint.

Our Values




Managing What Matters Most


Manufacturing

Packaging

Transportation

Join Us for the Journey Ahead

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Transportation

Coordinating with carriers to lighten their environmental load


Ensuring that sources of raw materials meet our rigorous standards

Manufacturing

Continuously working to improve the efficiency of natural resources like water and energy while minimizing waste and greenhouse gas emissions

Packaging

Reducing our footprint through packaging improvements, consumer education of recycling, and improving community recycling capabilities

Based on the results of the LCA, our sustainability team, which includes internal professionals from across the company in consultation with external experts, built a sustainability roadmap to address what matters most to the environment and society and identified how we can best add value and make the biggest positive influence.

Responsibility Starts with Responsible Sourcing of Ingredients

Like many food and beverage companies, Nestlé Purina’s corporate Life Cycle Assessment shows that the majority of our environmental impact comes from our raw material supply chain. Additionally, consumers and other stakeholders increasingly want to know where their food comes from and how it was produced. Therefore, responsible sourcing of raw materials and ingredients are an important investment in Nestlé Purina’s future and that of our producers and suppliers.

Our responsible sourcing commitment is to ensure that raw material sources are dedicated to continuous improvement toward sustainability and that supply chains are transparent and raw materials can be traced back to their origin to the extent it is possible. Our mandatory Supplier Code is shared with every vendor and details the minimum requirements that suppliers must meet to supply Nestlé Purina. To ensure compliance, we measure our progress through annual supplier audits. In 2015, Nestlé Purina completed 32 audits helping Nestlé exceed its goals at 111 percent of our target.

Our commitment to responsible sourcing is also about assessing the supply chain and the origin against our Responsible Sourcing Guidelines (RSG), which focus on critical social and environmental issues. Working alongside NGO partners, we map our supply chains in the U.S. and globally to ensure that procurement of priority ingredients complies with our RSG criteria.

The following four priority categories at Nestlé Purina are part of Nestlé’s 12 priority categories included in the Responsible Sourcing Guidelines and where Nestlé Purina has the most to contribute to the overall Nestlé responsible sourcing strategy.

W

CEREALSMEAT

SOYFISH & S EAFOOD

http://www.nestle.com/asset-library/documents/library/documents/suppliers/supplier-code-english.pdf

http://www.nestle.com/asset-library/documents/library/documents/corporate_social_responsibility/nestle-responsible-sourcing-guidelines.pdf

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Fish & Seafood: Healthy Fisheries Produce Healthy FishFish and seafood are precious resources to our planet and all who live on it, particularly for the people in some of the poorest countries in the world who rely on healthy fisheries for their source of protein. At Nestlé Purina, we understand the importance of having sustainable fisheries and healthy fish farms, as well as the immense challenges we all must overcome to responsibly source fish and seafood. Therefore, we work closely with our suppliers to identify, to the extent it is possible, the sources of our fish and seafood ingredients.

We provide all our global seafood purchasing information to our independent NGO partner – the Sustainable Fisheries Partnership (SFP) – to identify and assess the wild and farmed fisheries from which our seafood supply comes, including whole fish and fish byproduct.

A WORD ABOUT CO-PRODUCTS: NUTRITIOUS AND RESPONSIBLE INGREDIENTS FOR PETS

All of Nestlé Purina’s pet food products follow complete and balanced recipes that meet the nutritional needs of dogs and cats at each life stage and for many health conditions. Over 500 Nestlé Purina pet experts are behind the creation of our recipes to provide perfectly balanced pet nutrition. These recipes include the use of animal co-products, which are both nutrient-dense and highly palatable.

Animal co-products are parts of an animal that come from seafood, beef, pork and poultry as part of the U.S. human food supply chain. In addition to being nutritionally beneficial, animal co-products represent an environmentally and socially responsible practice

I’ve been the Fish and Seafood Procurement

Manager for Nestlé Purina PetCare in North America for seven years. During that time I’ve seen the strong commitment from Nestlé Purina to make the right choices, to focus on continually improving the supply chain transparency and to ensure that we are doing everything possible to responsibly source our fish and seafood ingredients.”

— Joy Carter, seafood buyer, North America

We are pleased with our progress to date across the globe.

In 2015, Nestlé Purina North America focused on ensuring that all our whole fish can be traced back to the catch vessel.

Across Nestlé Purina globally, we know 153 wild fisheries from which we source seafood. SFP continues to identify more source fisheries and assess their environmental sustainability.

We require all our suppliers to avoid fish and seafood ingredients that contain IUCN (International Union for Conservation of Nature) red-listed endangered species and to avoid any illegal, unregulated and unreported (IUU) seafood.

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FISH & S EAFOOD

Meat and Poultry: Quality Ingredients and Humanely Raised Farm Animals

Beef, lamb, chicken and pork are all sourced as ingredients in our pet food products.

To truly consider ourselves sustainable, we must ensure that farm animals are treated humanely throughout

their lives, and all of Nestlé’s operating companies are committed to ensuring the highest levels of farm animal welfare across our global supply chain. Purina and all of Nestlé are working with World Animal Protection for farm animal welfare to better understand the landscape of issues and opportunities and to assess where we by working with our suppliers can add value to the process.

by using all the protein sources of a farm animal, while not competing with the human food supply.

According to a World Wildlife Fund article from its Spring 2016 magazine, using only “human-grade pet foods, which use prime meat cuts and other ingredients preferred by many people, add extra pressure to a global food system that will have to feed an estimated 9 billion people by 2050.” Nestlé Purina also recognizes the importance of continuous improvement toward responsible sourcing and sustainability by addressing key issues associated with sourcing seafood, meat and poultry such as fishery stock levels, avoiding endangered fish species, the humane treatment of farm animals, human rights of individuals who work in these supply chains, and more.

MEAT

http://www.nestle.com/asset-library/documents/creating%20shared%20value/rural_development/nestle-commitment-farm-animal-welfare.pdf

http://www.nestle.com/asset-library/documents/creating%20shared%20value/rural_development/nestle-commitment-farm-animal-welfare.pdf

http://www.worldwildlife.org/magazine/issues/spring-2016/articles/what-s-the-environmental-impact-of-pet-food

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products are not associated with deforestation. We track our soy supply back to the crushing plants and even further back to the farms that sell their soybeans to that soybean processor. We also visit a sample of farms to check that our Responsible Sourcing Guidelines and commitment against deforestation are being met. NGO Proforest has helped us with this effort for several years to continuously work toward our soy traceability and responsible sourcing goals. We want to be sure that through our ingredient purchases we are not causing harm to the environment and that we are supporting farmers and their communities.

I come from a family of farmers in Iowa, so I understand the hard work and pride that

goes into growing a crop and managing a farm and recognize the importance of farming in an economical and environmentally sustainable way now and for future generations.”

— John Peters, Manager, Ingredient Purchasing, North America

Reducing Nutrients in the Wabash River Watershed

In 2015 we supported a project of The Nature Conservancy, a leading conservation organization working around the world, to reduce the flow of nutrients and soil sediment along the Wabash River in Indiana and Illinois, where a percentage of Nestlé Purina’s U.S. corn is grown.

The Wabash is a fast-moving, undammed stretch of river that contributes 1 percent of the water volume that flows down the Mississippi, but 11 percent of the nutrients. Farmers throughout the Midwest are doing their part to reduce soil and fertilizer runoff from their land.

Through this project with Nestlé Purina’s support, the Conservancy will restore a minimum of 150 acres in the 100-year flood plain of the Wabash to woodlands and wetlands using appropriate vegetation, including trees. This project will be part of a much larger effort by the Conservancy on the Wabash that will span multiple years, thousands of acres and involve many public and private partners. Installing wetlands and forest lands at key junctures on the river slows the flow, allowing sediment and nutrients to settle before the cleaner water then moves downstream. The planted trees and vegetation help to take up the nutrients while sequestering more carbon in plants and the soil.

Participating landowners will also enroll their remaining croplands in the Fieldprint® Calculator, an online tool from Field To Market: the Alliance for Sustainable Agriculture, a cooperative effort of organizations across the agricultural supply chain to define, measure and advance sustainable food, fiber and fuel. The calculator compares results from different farm management choices to give growers more information in their quest toward continuous efficiency improvements. Nestlé Purina joined Field to Market in 2015.

Soy, Cereals and Grains: a Commitment to No Deforestation and Respecting Natural Capital

Nestlé Purina respects the way farmers have stewarded their land by rotating crops, managing fertilizer and incorporating

precision planting to reduce environmental impacts while simultaneously increasing yields to feed our ever-growing population. Our goal is to procure the quality soy, cereals and grains we need for our products and support farmers in protecting the environment where our crops are grown, complementing their efforts when possible.

Soy, cereals and grains are used as cereals and plant-based proteins, as well as animal feed that produces the animal protein used in our complete and balanced products. We visit farmers on their land to understand how our Responsible Sourcing Guidelines can be met and partner with like-minded organizations such as Field to Market® and The Nature Conservancy to introduce value-added projects alongside American farmers.

For our South American business, part of our responsible sourcing of soy is our commitment to ensuring that our

CEREALS SOY

I procure the soybean meal for Purina North America and take my responsibility seriously to buy fresh and nutritious ingredients that are grown responsibly. I am proud of all the growers we have worked with as they take this responsibility to heart, too. ”

— Bryce Burke, soy buyer, North America

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https://www.fieldtomarket.org

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I grew up in surroundings where wasting anything was discouraged. This perspective has guided my work at Nestlé Purina to reduce waste in all areas – from people’s time in the form

of productivity in the workplace, to energy and water in the pet care production processes. In the last few years, we have critically focused to reduce waste in the production process, recycling many tons of pet food waste, paper and cardboard. We diverted a significant amount of waste to greener destinations in 2015. This is true sustainability in action, and the most satisfying part of this is that it was achieved and embraced by all associates as a true team effort.”

— Raj Kumar, Operations Performance Director, North America

Manufacturing Our Products with Less Energy, Water, Waste and Greenhouse Gases

Production engineers at Nestlé Purina manufacturing sites and corporate offices are the original sustainability practitioners at Nestlé Purina. They’ve been optimizing use of resources in production for decades. Beyond reducing energy, greenhouse gases, water and waste as much as possible, we are adding renewable electricity into the energy mix.

Our environmental management system, which is aligned with ISO 14001 principles, sets out rigorous guidelines and processes to ensure our facilities meet the highest standards of environmental performance every day.

We are most proud of our efforts to reduce waste from our operating facilities. Globally, Nestlé is focused on sending zero waste to landfills from all operating sites. Nestlé Purina is working on this goal as well and has so far reduced waste to landfill by almost 18.6 percent overall in

the Americas since 2010, and five of our factories in North America have achieved zero waste to landfill status as of April 2016. By 2020 or sooner, all Purina plants and offices will achieve zero waste to landfill status to align with Nestlé’s global commitment.

Renewable EnergyWe are pursuing LEED green building standards in new construction and have already substituted cleaner burning natural gas for diesel fuels at most manufacturing sites.

LEED

28% of the total electricity used by all factories in the Americas came from RENEWABLE SOURCES in 2015

We also are using renewable power where possible and have installed solar arrays at four of our manufacturing sites and one at our Headquarters campus. We use hydroelectric power at one site in New York and also are encouraging the public utilities where we operate to increase their percentage of renewable electricity. All of this leads to a reduction of greenhouse gas emissions.

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WATER REDUCTIONS AT PURINA’S U.S., CANADA, & LATIN AMERICAN MANUFACTURING FACILITIES

2.9%

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WASTE REDUCTIONS AT PURINA’S U.S., CANADA, & LATIN AMERICAN MANUFACTURING FACILITIES

10.8%

5.1%

1.0%

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1.7%

18.6%

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2015 and will continue to include this information in most packaging artwork as new or refreshed packages are printed

• Maintaining an online consumer recycling tool on Purina.com in the U.S. to inform consumers about the materials comprising each package, and where to recycle them in each region of the U.S.

• Running online promotions and periodic social media reminders in the U.S. for consumers to encourage recycling

Advancing TechnologyBeyond our own packaging improvements and consumer education to recycle appropriately, the last link in the process is the community recycler: the material recovery facility. These facilities are often older and not built to handle today’s more complex materials, particularly flexible plastics. In 2015, Nestlé Purina joined other like-minded companies to launch a research collaborative called Material Recovery For the Future (MRFF) to explore the feasibility and economics of adding advanced sorting technology to material recovery facilities. The goal is to make the material recovery facilities better able to affordably recycle more plastics through them with the installation of technology upgrades. This pilot just began and could likely take multiple years, but we are hopeful it will result in less of our packaging ending up in landfills.

Our newest pet food manufacturing facility in Mexico was built with sustainable practices in mind:

The facility:

• Has an LED lighting system, which results in 70 percent less energy used and 250 tons fewer greenhouse gases emitted when compared to conventional lighting systems

• Uses a heat recovery system that results in a 3 percent reduction in natural gas

• Incorporates water-efficient toilets that use 5 percent less water, and the gardens and grass that surround the factory are composed of regional floral that uses water from the subsoil for its preservation, reducing the amount of water needed for maintenance

To help support the environment and community surrounding our new facility, we made a contribution to the Institute of Ecology of the State of Guanajuato to restore approximately 74 acres of protected natural area. Our contribution was used to upgrade fencing and conservation work in the area and support a project to reduce erosion and encourage the absorption of rainwater.

CLIMATE CHANGE

In October 2015, Nestlé and all its operating companies joined other leading food companies in calling on U.S. and world leaders to accelerate business action on climate change and urge governments to do the same.

Packaging: Reducing our Footprint

Though a much smaller portion of our overall environmental footprint, packaging is still an important area to make improvements, and it is what consumers expect. They touch the package, want to dispose of it responsibly and expect the companies behind their brands to help them do the right thing.

Packaging is essential to protect the product on its way to consumers, and we are researching ways to keep the packaging material in a closed-loop system so that it is used again for other purposes.

Continuous Improvement Our research teams are continuously improving the sustainability of our packaging, by: • Choosing the most protective materials to reduce

damages

• Light-weighting packaging materials while still providing the essential product protection

• Pioneering the use of new types of packaging, such as Pure Nature brand litter with a recyclable pouch, which can be tossed in the grocery store bag collection bin

• Continually trying out new materials, such as bio-based resins and mono-materials that are more easily recycled, such as our large pet food bags that are made of 100 percent polypropylene, which can be reprocessed by recycled resin users into automotive casings and paint cans

Consumer EducationWe help educate consumers about proper recycling or disposal of our packaging in several ways, including:• Incorporating How2Recycle

labels into our packaging in the U.S. These icons provide clear instructions to consumers about how and where to recycle different components of a package. We began this program in

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https://www.purina.com/meet-purina/sustainability/end-of-life#/how-to-recycle

https://www.purina.com/meet-purina/sustainability/end-of-life#/how-to-recycle

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Transportation: Reducing CO2 Emission and Improving Efficiency

We are coordinating with carriers to lighten our environ-mental load:

• In the U.S., 88 percent of our truck and rail spend is with contractors that are members of the EPA’s SmartWay program, which tracks continuous energy efficiency im-provements and shares best practices across transporters.

• Tidy Cats® LightWeight litter reduces the impact of transporting that product by as much as half, when the trucks are 100 percent full of that product.

• We converted the delivery of corn gluten meal from truck to rail in Canada, reducing the number of trucks on the road and greenhouse gas emitted.

• We achieved a major milestone in our continued collaboration with UPS in 2015 by offsetting the carbon emissions associated with transportation for every order of Purina Pro Plan Veterinary Diets and Purina Pro Plan shipped by UPS to our U.S. veterinary customers. This includes small pack orders delivered directly to clinics as well as e-commerce orders placed through PurinaForProfessionals.com. Through this carbon neutral shipping program, UPS accurately measures the carbon emissions of each shipment, then offsets the emissions through carbon sequestration and other projects. Nestlé Purina’s support of this program means we’re able to be part of environmental efforts that make a meaningful difference. We are now exploring whether we can scale this project more broadly with other online retailers.

In 15 months since inception, Nestlé Purina’s carbon neutral shipping initiative with UPS offset 3,648 metric tons of carbon dioxide (MT CO2e). This is equivalent to:

Sustainability isn’t just a department at Purina – it is Purina. Guided by the philosophy of our founder, we focus every day on doing the right thing in all facets of our business. The carbon neutral shipping program enables us to grow our veterinary and e-commerce businesses

without expanding our environmental impact. It’s just one more small step toward demonstrating that doing good is good for business.”

— EJ Hullverson, Marketing Manager, U.S.

MT CO2e based on values from UPS carbon neutral shipping initiative invoices through NOV2015 and US EPA Greenhouse Gas Equivalencies calculator, as of 1/7/2016 (http://www.epa.gov/energy/greenhouse-gas-equivalencies-calculator)

Put another way, Nestlé Purina’s carbon neutral shipping initiative sequesters each month the same amount of carbon as nearly 200 acres of US forests sequester in one year.

CO2 emissions from

410,487 GALLONS of gasoline consumed

Greenhouse gas emissions from

768 PASSENGER VEHICLES driven for one year 1,308 TONS

of waste sent to a landfill; or

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https://www.epa.gov/energy/greenhouse-gas-equivalencies-calculator

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Community Engagement

For Nestlé Purina, sustainability is not just about the processes and structures we’ve put in place. For many associates, it’s just as much about their own a passion for environmentally friendly practices and taking action in their workplace and personal lives. In St. Louis, a group of associates called Green Paws volunteers their time annually to work at Earth Day festivals, collect recyclables at Major League Baseball games, rehab community gardens, and share information with their colleagues about how to make the campus, our community and their own homes more sustainable.

Join Us for the Journey Ahead This journey is a work in progress. We don’t claim to have all the answers, and, in fact, are humbled by what we don’t know in many of these areas. However, with expert, third-party environmental and humanitarian partners helping to guide us, and building on the progress of our colleagues across the company, we believe that we are moving in a good direction. With Nestlé and our sister operating companies in the Nestlé family, we are learning and trying new things to operate more efficiently, make responsible choices, add value where we can and set ourselves – and society – up well for the next century.

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Our Values




People


CONTENTS

• Associate Safety and Health Management

• Pets@Work

• Developing Talent

• Diversity & Inclusion

Investing in people through our dedication to associate safety, health and well-being, recruitment and commitment to diversity & inclusion

People

All of us at Nestlé Purina are stewards of a unique culture that has been handed to us after many decades; it’s a culture made up of growth, engagement, happiness and good cheer. We define the

culture by our Five Talls: Think, Live, Stand, Smile and Create Tall. We continue to practice them every day, and we are recognized for it. Purina is a happy place.”

— Steve Degnan, Vice President, Human Resources, North America

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“We must act as to bring out the best in others,” our Founder, William H. Danforth once said.

eople are at the center of everything we do, and we believe everyone deserves to be treated with dignity and respect. This begins within our own

walls and taking care of our Nestlé Purina family — at our Headquarters, across our factories and sales offices — to the thousands of people in the communities where we live and work.

Nestlé Purina is an integral part of the local economies where we operate. We know that our role in many communities involves more than making safe, high-quality food for dogs and cats, it means jobs that support families and communities.

We’re committed to maintaining a workplace culture that promotes safety, health, career development and equal opportunity.

Associate Safety and Health Management We ensure that robust safety and health management programs are in place at all Nestlé Purina facilities to protect our associates and guests. In support of this, Nestlé Purina’s St. Louis Headquarters and all factories in the U.S., Canada and Latin America & Caribbean maintained their certification status of OHSAS 18001, an internationally recognized standard for occupational health and safety management systems.

In 2015, Nestlé Purina North America reduced recordable injuries by 41 percent versus 2014 and lost-time injuries by 36 percent. Two of our factories achieved zero recordable and lost-time injuries in 2015, with 11 achieving zero lost-time injuries. In Latin America, eight facilities had zero recordable and lost-time incidents, nine had zero lost-time incidents and the region reduced recordable injuries by 49 percent.

We monitor key safety performance indicators at the facility level and encourage a culture of safety through a variety of programs and training, such as Safety Leadership Basic Behavior Learning Maps, safety and health training and safety awareness campaigns.

Workplace WellnessThere are significant benefits to a happy, satisfied workforce. This is why we actively support our associates with initiatives that help them lead a healthier lifestyle and better manage work stress and pressure.

We’ve implemented a number of wellness strategies to reduce illness for associates and encourage them to take an interest in their own health, as well as provide resources for stress reduction and overall wellness. In addition to offering competitive health insurance plans to meet the needs of our associates and their families, we

Our goal is always zero injuries. We care too much for our associates to be complacent. Safety and health starts with the individual choices

and decisions that we all make, so we’ve committed to helping our associates make more good choices and decisions when it comes to taking care of themselves at home, at work, at play and on the road.”

— Nolan Terry, Health & Environment Director, North America

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Associate Safety and Health Management

Pets@Work

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also offer free on-site health screenings, a fitness center, massage therapy, vaccinations and CPR training classes at our Headquarters office in St. Louis, and counseling on family and personal matters such as mental health, weight management, finances and tobacco cessation for all associates.

I have worked many places in the past and had the privilege of serving in the U.S. Navy on board two aircraft carriers in several foreign countries. But the best place I’ve ever worked is here at Nestlé Purina. There are so many things that make Nestlé Purina unique. As a nurse practitioner, I help manage acute and chronic health problems, and I’m fortunate to oversee our associate wellness programs. We have been able to implement many new initiatives such as offering vaccines like shingles, pneumonia, and tetanus/pertussis, as well as allergy shots to those with orders from their doctor. In partnership with Nestlé Health Science, we are able to provide an on-site Optifast program where approximately 60 associates have lost close to 2,000 pounds. We also offer Weight Watchers at work, an on-site Fitness Center and our Associate Wellness Center. Every associate is valuable, so our focus is on doing everything possible to make sure they are able to stay healthy.”

— Karen Bolhuis, Medical Supervisor and Family Nurse Practitioner, U.S.

PHaving zero injuries at our plant in 2015 means a lot. These people that you work with every

day end up being like your family, and you want to see everybody go home safe. People understand that we are looking out for each other, and being coached on safety is a positive thing. They are more open to trying something different if it means it will keep us safer. This has been the biggest recent change I have noticed in the safety culture at our factory. The comfort level of one associate talking to another about safety in general has greatly been raised.”

— Patty Beilke, Production, Jefferson, Wisconsin

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PETS@WORKPurina has set the standard for pet-friendly workplaces, and it truly echoes our belief that pets and people are better together. Our Headquarters offices in St. Louis and Mississauga are pet-friendly, and we share our expertise with companies looking to welcome pets into their workplace. By educating employers and pet lovers about the benefits of pets at work, Purina invites other companies to join the movement.

On June 26, 2015, in St. Louis, Purina celebrated National Take Your Dog to Work Day with activities at our Headquarters, highlighted by breaking the RecordSetter.com world record for “Most Pets in a Workplace in One Day,” with 281 dogs and cats at work.

A WINNING WORKPLACE

Glassdoor, a jobs and career community for both employers and job seekers, annually recognizes the 50 Best Places to Work through their Employees’ Choice Award. For the third consecutive year, Nestlé Purina has ranked in the top 10, making us the highest-ranked consumer packaged goods company. Now in its eighth consecutive year, associates from various companies elected to provide feedback on their jobs, work environments and companies via Glassdoor’s anonymous online company review survey. Nestlé Purina also received other similar employee choice honors locally in St. Louis in 2015.

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Mental HealthNestlé Purina Canada was recognized by Partners for Mental Health in 2015 for our participation in Not Myself Today campaign, designed to tackle the stigma of mental illness. Not Myself Today aims to start the dialogue about mental health at work.

Work-Life Balance We understand that all our associates have a life outside of work, which is why we encourage flexible working and foster a culture based on performance, not presence. Nestlé Purina offers more than a dozen work-life balance programs, including Pets in the Workplace, paid time off and a progressive Maternity Protection Policy announced in 2015, which grants associates a minimum of 14 weeks paid maternity leave and the right to extend their maternity leave up to six months. This policy, which varies based on local laws in some countries outside the U.S., is applicable to all primary caregivers of newborns including male associates and adoptive parents. The policy also includes employment protection and flexible working arrangements, and some sites have dedicated breastfeeding rooms.

In early 2016, our commitment to work-life balance was recognized by WorldatWork, a nonprofit HR association and compensation authority in the U.S. Nestlé Purina became one of 116 organizations to be honored with the Work-Life Seal of Distinction for 2016.

Project OpportunityIn the U.S. 2015, Nestlé Purina launched Project Opportunity, a career acceleration initiative to help people of all ages gain work experience and strengthen their professional development skills. Project Opportunity is part of Nestlé’s broader efforts to develop talent for the company and help tackle the global unemployment crisis.

In Latin America, Nestlé Purina is working with key opinion leaders, universities and professional associates to strengthen key alliances for employment across the region. Particularly, Nestlé Purina is participating in the training of students from 102 veterinary schools in the region, reaching more than 6,800 graduates annually. The training builds students’ knowledge of pet nutrition and provides administrative counsel for managing a business.

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Developing Talent

Our associates play a vital role in helping Nestlé Purina achieve competitive advantage. Our development strategy is designed to help associates gain the competencies and leadership capabilities to contribute to the success of the business, as well as develop their own careers.

We provide associates with a variety of self-directed learning opportunities in addition to our 50+ development options in the U.S., including workshops, book clubs and coffee talks. Our U.S. associates also have access to more than 2,800 professional development and e-learning courses. Further, associates have access to over 6,000 research reports, journals and reference books.

In the U.S. in 2015 we introduced our new “Leaders Leading Leaders” (L3) program, designed to meet the needs of 330 mid- and senior-level leaders. This self-directed program encourages leaders to come together and explore what leaders “see, say and do,” while designing a continuing development plan that meets their individual needs. At the end of their first year, leaders will teach leaders as they start to share their learnings with others in the organization.

More than 30 years ago, I started as an Engineering Trainee at our Davenport, Iowa,

factory. Over the years, across many of our factories and at our Headquarters in St. Louis, I have had the opportunity to work for and with many great mentors and leaders. Today, I remain very involved in our recruitment and Management Development Trainee program. I am still energized seeing new associates come to our organization full of great ideas, with a skill set that will help us continue to innovate, and I consider it one of my key priorities to help develop these new leaders. The ability to pull strengths from each generation and each individual is paramount to our success going forward.”

— Bill Cooper, Vice President, Manufacturing, North America

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Connecting with VeteransNestlé Purina is proud to offer numerous opportunities to veterans of the U.S. military, helping them use their unique training and skills within our organization. In 2015 we joined Rally Point, an employment network for active military and those who have transitioned back to civilian life. In addition, we joined a Nestlé U.S. initiative addressing military veteran employment, with a goal of establishing Nestlé as an Employer of Choice among veterans.

NEW MANUFACTURING FACILITY IN MEXICO CREATES LOCAL JOBS

In December 2015, Nestlé Purina opened a manufacturing facility in Leon, Guanajuato, and employs 200 people. More than 90 percent of associates were hired from the local community, and every direct job in the facility creates five additional indirect jobs. More than half of the associates were hired through Project Opportunity efforts.

After leaving active duty in 1996, I worked for several companies over the next 5 years before

landing at Purina where I’ve been now for 14+ years. While I learned a lot with each company, something was missing for me — the camaraderie, if you will, that is part of normal military life. I was looking for a work home that would value my contributions to the team and provide opportunities for my own professional growth and development. It is safe to say that Purina meets those needs.”

— Mark Donavon, Director, Innovation and Emerging Growth Group, U.S.

#ProjectOpportunity

At the core of PROJECT OPPORTUNITY is our commitment to train a new group of highly skilled workers through apprenticeships. In the U.S., we focus on four key areas, highlighted among our achievements in 2015.

1. Goal: Increase the number of participants in Nestlé Purina’s Maintenance, IS and Controls (MIC) Training program, a development program consisting of technical training for maintenance and electrical technicians, from 41 participants to about 200 by the end of 2016. Result: 142 additional participants in our MIC program.

2. Goal: Increase the number of participants in Nestlé Purina’s factory apprenticeship program, which allows students to apply what they’ve learned at local community colleges, master new skills and build new competencies in Nestlé Purina’s factories. Result: eight new apprenticeship positions at select factories.

3. Goal: Continue to increase the number of college intern and management development positions available in various functions. Result: 100 new interns and trainees hired.

4. Goal: Further enhance coaching and mentoring of students in our Headquarters community of St. Louis through Nestlé Purina’s teen employment program, which provides leadership and employment opportunities in the pet field to underserved teens each summer. Result: 15 local students completed a leadership program, and 13 were placed in pet-related job sites. Three of those students indicated they were interested in a veterinarian career path after the leadership experience. All 18 students were enrolled in post-secondary institutions following graduation.

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of Executive Women, which delivers business results through new and existing retail partnerships.

The Women’s Leadership Forum consists of a steering committee that oversees five business plan teams addressing relevancy, communication and talent development for women leaders at Nestlé Purina. It broadens the reach of mentoring, as well as business development with the Network of Executive Women and Nestlé Purina’s retail customers.

Diversity & Inclusion in the U.S.We value our individual differences that bring us closer together to empower, inspire and impact the lives of others. Nestlé Purina is committed to cultivating a diverse and inclusive environment that provides equal opportunities to all.

Our diversity hiring trends continue to rise, with 22.6 percent diverse hires in the U.S. in 2015 (vs. 18.1 percent in 2014). Internally our Diversity & Inclusion initiatives developed or progressed a variety of programs in 2015:

• We launched a “Bias in the Workplace” half-day program for all associates, an eLearning course called

“Understanding Bias” and a Diversity & Inclusion referral tracking tool.

• Six events were held at our Headquarters campus to increase associate awareness, understanding and appreciation of Diversity & Inclusion. Events included Black History Month, Women’s History Month, Veterans Day, Diwali and Hispanic Heritage.

• We participated in diverse recruitment events.

• We developed a Diversity & Inclusion Ambassadors program, in which over 200 associates representing 85 percent of our departments across the company promote awareness and engagement among the workforce and the community.

Developing Women LeadersNestlé Purina offers a range of programs to positively encourage and support women in the workplace. For example, the Women’s Leadership Forum in the U.S. and the St. Louis Women in Business Network advance the professional development, leadership skills and personal growth of women with a goal of creating balanced leadership and an inclusive, diverse culture. Nestlé Purina is also a Foundational Sponsor of the Network

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We have many diverse cultures here at Purina. Each morning when I arrive, I pass through our walkways and experience firsthand different cultures and associates engaged in conversation,

sometimes in their native languages. It constantly reminds me that Purina is a global organization that employs people from many diverse backgrounds.”

— Annette Morris, Director and Head of Diversity & Inclusion, U.S.

Community Engagement

Nestlé Purina aims to build a broader diversity and inclusion footprint in our communities through a number of strategic alliances with community partners. In the U.S., we are connected with more than a dozen organizations focused on community building and diversity awareness, including:• Focus St. Louis Coro Program• DiversityWorking.com• Diversity Awareness Partnership• Ferguson Youth Initiative • Hispanic Chamber of Commerce• INROADS• National Sales Network• OCA Pan Asian• Rally Point • St. Louis Business Diversity Initiative• Starkloff Disability Institute• The Human Rights Campaign• The Mission Continues• Urban League Young Professionals

Human Rights Campaign Awards Nestlé Purina a Perfect Score for LGBT Workplace EqualityNestlé Purina was named one of America’s top corporations for lesbian, gay, bisexual and transgender (LGBT) equality, after earning a perfect score of 100 percent on the Human Rights Campaign (HRC) 2016 Corporate Equality Index.

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Our Values




People


CONTENTS

• Commitment Today & Tomorrow

• Enriching the Lives of Pets: Shared Value Shelter Partnerships

Nutrition

Tools and Resources

Education and Networking

• Community Involvement

Associate Engagement

Humane Education and Responsible Pet Ownership

Sharing our expertise, scale, and passion for pets to improve the quality of life for pets and their owners


It’s very rewarding to work with a passionate group of people committed to finding every adoptable pet a home and for a company dedicated to providing access to innovative, quality nutrition to all cats and dogs. We go beyond food and actively

work with the pet welfare community to support the efforts of organizations dedicated to pet adoption. We believe that pets and people are better together, and we actively demonstrate this philosophy in our actions each and every day.”

— Sam Hartog, Director, Pet Welfare, U.S.

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Commitment Today & Tomorrowccording to the 2014 annual Petfinder survey, 6.7 million pets entered shelters in the U.S. in 2014. Only 3.5 million of those pets were adopted — it’s

a heartbreaking situation. Our mission is simple: Increase demand for shelter pets so every shelter pet can find a loving home. In doing so, we aim to be a viable source of information and to be known as the best, authentic partner to shelters.

Our goal is to provide long-term support for pet shelters and increase the number of connections between pets and people while supporting the communities where we live and work.

Enriching the Lives of Pets: Shared Value Shelter PartnershipsOur partnerships go much deeper than product donations — we’re more than kibble in a bowl. High-quality nutrition certainly helps pets feel and look their best, but we also provide shelters with tools and resources they need to help them get more pets adopted. Our shared value partnerships focus on three core areas — nutrition, marketing and education. These include:

• Helping shelter pets get the right nutrition

• Ensuring shelters have the resources to promote their pets and match them with the perfect homes

• Helping shelter staff grow professionally

Nutrition to Fuel Shelter Pets

Through our Shelter Champions program in the U.S. we provide the product needed for shelter pets at 19 foundational partner shelters across the U.S., as well as discounts on food and litter for shelter staff to feed their own pets. Nestlé Purina also supports many more shelters throughout the U.S., Canada and Latin America & Caribbean with product donations.

Tools and Resources for Shelters and Rescues

To support our mantra that pets and people are better together, we ensure shelters and rescues are equipped with as many resources as possible to make connections between their pets and adopters. We provide real life, everyday tools and resources that support the tireless efforts of those working to find homes for adoptable pets.

Powering Adoptions Demonstrating our commitment to helping more pets find homes, Nestlé Purina powers the largest pet search engine, Petfinder.com, and is a sponsor of the second largest, AdoptAPet.com.

As the leader in the pet adoption landscape, Petfinder engaged with 77 million unique visitors across all platforms in 2015, which resulted in 1.6 billion page views of adoptable pets and pet content. Over the past 20 years Petfinder has proudly worked with over 12,000 shelter and rescue organizations to help facilitate approximately 25 million pet adoptions.

After a Petfinder.com adoption, adopters receive a stream of communications with tips and advice to ease the transition during what can be a challenging time of getting pets acclimated to their new home to ensure it becomes the pet’s forever home.

Nestlé Purina also powers the Cosas de Perros website in Colombia to unify pets and people, support the animal welfare organizations that facilitate adoptions and provide pet health, wellness and nutrition advice to pet owners.

Shelters & Rescues

+Purina’s Resources

& SupportMore Pets in

Loving Homes

$ =

Our Values




People


Commitment Today & Tomorrow

Enriching the Lives of Pets: Shared Value Shelter Partnerships

Nutrition

Tools and Resources


Community Involvement



PET FOOD TREATS LITTER

In 2015, we donated more than 12 million pounds (over $23 million in retail value) of Purina pet food, treats and litter to animal welfare organizations in need across the U.S., Canada and Latin America & Caribbean.

Disaster Relief We respond to many natural disasters in the Americas by providing product to pets in distress. In 2015 in the U.S., we donated pallets of food to organizations in need as a result of flooding in South Carolina and tornadoes in Texas. In July 2015, weeks of wildfires in northern Saskatchewan, Canada, displaced thousands of residents and their pets. Nestlé Purina Canada provided nearly 40 pallets of puppy and adult dog food and treats to a shelter that had taken in more than 150 dogs during the evacuation of the areas affected.

A

https://www.purinashelterchampions.com/

http://www.Petfinder.com

http://www.AdoptAPet.com

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Sharing Best Practices

We work with our partners to understand potential issues in the field and conduct research studies so we can provide the findings back to our partners and they can be more effective in their work. Nestlé Purina also provides adoption materials, templates and social media toolkits to help shelters promote their adoptable pets.

Changing PerceptionsPet shelters across the U.S. are facing a perception problem, and changing perceptions about shelter pets is core to increasing adoptions.

As a result of common misperceptions regarding the health, behavior and age of shelter animals, currently only 27 percent of household pets in the U.S.* come from shelters. To address this, Nestlé Purina and pet shelters are working together to make sure people get to know shelter pets as they really are — friendly, attractive and wonderful lifelong companions.

In 2015, Nestlé Purina provided its shelter partners in the U.S. with “Meet the Real Me” tools, including a set of photography guidelines and tips, downloadable posters and a computer monitor frame to help shelters and rescue organizations take photos that present their pets in a more positive way. These photography kits gave shelters the valuable tools they needed to showcase the true personalities of their shelter pets and increase chances for adoption.

In St. Louis, Nestlé Purina reprised the “Meet the Real Me” campaign, featuring a series of photos in digital advertisements around the city that showcased the beauty and personality of shelter pets. The featured animals were currently in – or recently adopted from – local shelter organizations. The campaign culminated in a one-day adoption event that brought together 12 local shelters. Nearly 50 pets were adopted in six hours.

Education and Networking for Shelter Professionals

Petfinder offers programs and funding to provide shelter professionals access to information, experts and continuing education. Adoption Options is a free, multi-city animal welfare workshop tour across North America that features nationally recognized speakers in the field. The workshop is geographically customized for employees and volunteers of animal shelters and rescue organizations and is focused around the placement, promotion and behavior of homeless pets. Approximately 2,000 animal welfare professionals and volunteers attend annually. We also offer grants for shelter professionals to attend single-day workshops on shelter medicine, pet behavior and creative adoption and fundraising programs.

The St. Louis PetLover Coalition has been an amazing part of

Gateway Pet Guardians’ growth and success in reducing the number of homeless pets in our community. We have built and grown many relationships in the group that continue to work with us on every aspect of rescue and education. Not only has the professional networking been key to saving lives, but I have made so many friends with like-minded missions.”

— Jamie Case, Executive Director, Gateway Pet Guardians, St. Louis

St. Louis PetLover CoalitionThe St. Louis PetLover Coalition fosters collaborative efforts of more than 50 local animal welfare groups. Backed by Nestlé Purina, we provide the members with networking opportunities, presentations from thought leaders in the field and access to educational grants.

*Purina Gateway Study, 2013

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Nutrition

Tools and Resources





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Community Involvement We’re not only passionate about supporting our shelter partners, we’re also committed to supporting organizations that benefit people and pets where we live and work.

violence and their families (including pets) with a safe and calming retreat in which to heal together while in the shelter. The opening of the new dog park furthered Purina’s previous support of the URIPALs program. In 2014, Purina also sponsored the creation of a Purina Play Haven at URI’s Safe Haven shelter in Brooklyn.

Boys & Girls Clubs of Greater St. Louis Recognizing the importance of enabling young people to reach their full potential, Nestlé Purina is a longtime supporter of the Boys & Girls Clubs of Greater St. Louis. In 2015, Nestlé Purina donated $70,000 worth of new computer hardware to update the organization’s technology centers with state-of-the-art equipment. The computers are primarily used by children who

participate in Stride Academy, a web-based educational program that addresses critical learning gaps in students from kindergarten through high school.

Dog ParksNestlé Purina recognizes that dog parks are assets to the community and can bring people and pets closer together. We routinely lend support to organizations looking to start a dog park or renovate an existing park in their community through funding, knowledge sharing and volunteerism. In 2015, Nestlé Purina opened the first dog park in Cuautitlan Izcali, Mexico. The local Nestlé Purina manufacturing facility helped build the dog park and continues to help maintain it. In 2015 in the U.S., through funding and volunteerism Purina’s Beneful® brand supported dog park projects in 12 cities, ranging from makeovers of existing dog parks to supporting efforts to create new ones.

In 2015, Nestlé Purina donated approximately $9.5 million to pet-related charities and other community organizations and civic groups in the Americas.

Nestlé Purina supports organizations that strengthen communities by bringing people and pets closer together and by empowering at-risk youth. Our support ranges from capacity-building grants, to sponsorship of pet-related events, support for working and therapy dogs and funding for community dog parks.

Supporting the Communities Where We OperateWith a presence in many cities across the Americas for decades and in some areas, over a century, Nestlé Purina believes in supporting the communities where we live and work through volunteerism, bringing organizations together to support each other through coalitions or providing grants to help fund initiatives that are important in the communities where we operate.

Urban Resource Institute Urban Resource Institute (URI) and Nestlé Purina U.S. opened the Purina Pet Haven in 2015 – Manhattan’s first-ever dog park in a domestic violence shelter. The new dog park is located at URI’s Urban Women’s Retreat, an emergency shelter in Manhattan that is part of the URIPALS (People and Animals Living Safely) Program. The Purina Pet Haven provides survivors of domestic

Through the URIPALS program, we have witnessed firsthand how important it

is for survivors to have their beloved pets by their side while they heal. From early on in the URIPALS program, Purina has been committed to supporting survivors of domestic violence and their pets. We know that safe and secure dog parks play an integral part in helping our clients heal, and for that we are extremely grateful to Purina.”

— Nathaniel Fields, President and CEO, URI

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People




Nutrition

Tools and Resources





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Service Dog OrganizationsFor years Nestlé Purina has sponsored service and working dog organizations in the Americas by supplying food and funding to help fuel the work days of these dogs who are providing comfort, protection and independence to those who need them. We also partner with organizations to bring therapy dogs into schools and Boys and Girls Clubs.

Police and Rescue Dogs

Nestlé Purina supports working dog organizations throughout the Americas, including the National Police Working Dog Association, the U.S. Police Canine Association and K-SAR, a Red Cross program in Latin America, with pet food donations and marketing support to increase awareness and support from the community.

Leader Dogs for the Blind

Nestlé Purina has long supported Leader Dogs for the Blind, a nonprofit with one of the world’s most respected and innovative guide dog programs. We provide Purina Pro Plan brand dog food for over 700 of the organization’s guide dogs annually, including guide dogs in training at the Leader Dog Canine Development Center in Rochester Hills, Michigan, and puppies being raised by inmates as part of the Prison Puppies initiative.

Leader Dogs for the Blind is grateful to Nestlé Purina for the Purina Pro Plan and Veterinary

Diets products they have provided over the years. Great nutrition is important for all dogs, and we feel a high-quality food is especially important for our dogs considering the life-saving service they perform for their visually impaired partners.”

— David Smith, DVM, Director of Veterinary Services, Leader Dogs for the Blind

Purina Walk for Dog Guides

For more than a decade, Nestlé Purina been the sponsor of the Lions Foundation of Canada Purina Walk for Dog Guides. This national event hosts 200+ walks in Canadian communities to raise awareness and funds to provide service dogs for those in need.


Annually, thousands of Nestlé Purina associates are making a difference in the communities where they live and work by offering support to local pet shelters and other nonprofit organizations.

PetCare Pride DayEach year, Nestlé Purina celebrates PetCare Pride Day

— a day devoted to community service at our St. Louis Headquarters and also at many of our factory facilities across the U.S. This is an opportunity for associates to step away from their desks and off the production floor to divide into teams to perform a variety of service activities.

Click photo to watch our 2015 highlights video

Honoring the Heroic Acts of Pets and Service Animals

Since 1968, the Purina Animal Hall of Fame serves as a reminder of the extraordinary bond we share with our pets.

Every May, Nestlé Purina Canada hosts an event that honors the heroic acts of pets and service animals for remarkable feats of bravery and saving the life of a human in medical emergencies or extreme conditions. Through their keen intuition and strong sense of duty, they have shown they understand and are compelled to protect us when we need them the most.

2015’s inductees were comprised of three loyal canine pets and one service dog. Each was recognized for the extraordinary actions they took to protect a human life, demonstrating that animals can be counted on to come to the rescue in dangerous and life-threatening situations when people are not available to help.

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https://www.youtube.com/watch?v=wqh4WcVcsLY

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Nestlé Purina has embraced a corporate responsibility to support responsible pet ownership and humane education to further the efforts of local shelters and rescue organizations in the community. In the U.S., we demonstrate this through a program that brings education, understanding and compassion for animals to high schools in the St. Louis area. In addition to exposing these teens to various career opportunities in pet-related fields, we also bring positive and personal animal experiences into the classroom to instill the values of responsible pet ownership.

Purina Farms

Purina Farms is a unique family friendly attraction, operated at no cost to guests, in Gray Summit, Missouri, bringing people and pets closer together for life-enriching experiences. Pet lovers of all ages can meet a variety of dogs, cats and barnyard animals, as well as interact with educational exhibits that reinforce responsible pet care and highlight important life lessons learned from pets, including compassion, responsibility and unconditional love.

In-School Programs in Latin America & CaribbeanNestlé Purina shares its responsible pet ownership message with more than 100,000 adults and children annually through in-school programs in addition to issuing a new magazine in 2015 to provide consumers with engaging content about pet ownership, nutrition and general pet health and wellness.

At Purina, we care not only for our beloved pets today, but we also look toward the future. That’s

why for more than a decade we have been conducting ‘Escuela 4 Patas,’ a program that each year reaches more than 100 schools, impacting approximately 26,000 kids who learn about responsible pet ownership and good practices, including nutrition.”

— Xavier Andivia, Marketing Manager, Latin America & Caribbean

280,000 children and adults reached during the 2015-2016 school program

PURINA FARMS PETS IN THE COMMUNITY PROGRAM

The program takes Purina Farms trainers and their dogs on the road to schools, hospitals and other community places and events for action-packed shows that encourage positive interactions between people and pets and promote greater understanding, empathy and respect.

Our Values




People




Nutrition

Tools and Resources





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