neoconnex web suite version 7.0 - neoterra€¦ · the pc, whether internally or externally...

neoConnex Web Suite – Version 7.0.xx

neoConneX® WebSuite v7.0.xx - by NeoTerra®

Systems

Filename: neoConneX_Web_Suite_7.0.xx Training_Manual.docx - Revised Date: 11/06/13 of 29

48 Centennial Road, Unit #7 Orangeville, Ontario. L9W 3T4

CDN-Tel: 1-519-940-0088 / U.S.-Tel: 1-872-216-8953 / Fax: 1-519-940-8813 – Email: [email protected] www.neoterra.ca

Table of Contents

COPYRIGHT INFORMATION ......................................................................................................................3

SECTION 1 – BEFORE YOU START ............................................................................................................4

INTRODUCTION:................................................................................................................................................5 BEFORE INSTALLING THE SOFTWARE: .............................................................................................................5

CAUTION! ...................................................................................................................................................5 INSTALLING NEOCONNEX®

WEB REPORTING APPLICATION: .......................................................................6 Minimum requirements: ...............................................................................................................................6 Some value added inclusions within neoConneX®

: .................................................................................7

SECTION 2 – WEB SERVER CONFIGURATION ......................................................................................8

Configuration Tab: ......................................................................................................................................9 Mapping Tab: .............................................................................................................................................10

SECTION 3 – USING THE WEB SUITE .....................................................................................................11

Logging In: .................................................................................................................................................12

SECTION 3A – AVL & MESSAGING ..........................................................................................................13

Live AVL TAB: ...........................................................................................................................................14 Geofencing and Proximities:......................................................................................................................15 Figure 2. .....................................................................................................................................................16 Messaging TAB: .........................................................................................................................................17

SECTION 3B – REPORTING TOOLS .........................................................................................................18

Tracking TAB: ............................................................................................................................................19 VCR CONTROLS: ......................................................................................................................................20 Choosing the Time Frames: .......................................................................................................................20 Proximity TAB: ..........................................................................................................................................21 Emergency TAB: ........................................................................................................................................22 On/Off TAB: ...............................................................................................................................................23 Speeding TAB: ............................................................................................................................................24 Sprite TAB: .................................................................................................................................................25 Reporting Settings: .....................................................................................................................................26 Reporting settings Window: .......................................................................................................................27 Special Notes: ............................................................................................................................................28

CLEARING BROWSER CACHE .........................................................................................................28 Notes: .........................................................................................................................................................29

mailto:[email protected]

http://www.neoterra.ca/


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Copyright Information © 2012 NeoTerra Systems Inc. All rights reserved. This document is provided “as-is.” Information and views expressed in this document, including URL and other Internet website references, may change without notice. You bear the risk of using it. Some examples are for illustration only and are fictitious. No real association is intended or inferred. This document does not provide you with any legal rights to any intellectual property in any NeoTerra Systems product. You may copy and use this document for your internal, reference purposes.




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SECTION 1 – Before You Start




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Introduction:

Thank you for purchasing neoConneX®, an application designed by NeoTerra® Systems for

the Motorola MOTOTRBO™ Professional Digital Two-Way Radio System, to permit the user enhanced control capabilities. The application has been designed to accommodate the safe tracking of fleet and similar fixed locations that use the MOTOTRBO product. The application has an archiving reporting feature that reports on activity captured by various parts of the application.

NeoTerra® Systems has worked with the end users to streamline the application and make it

simple to install, easy to use and understand.

Before Installing the Software:

It is IMPORTANT to ensure that prior to configuring neoConneX®; that your Computer route table has been appropriately updated; so that the MOTOTRBO™ radio network can be accessed.

The demonstration version of neoConneX® can be run as a stand alone, however, once purchased will require a USB “Key” to work with and validate the licensing agreement. This “Secure Key” will be supplied once the purchase has been approved.

CAUTION!

The purchased neoConneX® application is governed by a licence agreement that INCLUDES a USB license dongle, that compounds the security of the application for your exclusive use.

This USB device is a Serialized Key that handshakes with your neoConneX® application to validate its licensing parameters and contains information that verifies these parameters which relates to the features purchased. This USB “key” MUST be inserted into a usable USB port on the Computer and left in place at all times, while the purchased application is in use. Failure to do so or removal of the key at any time will result in the termination of the

neoConneX ® application. It is IMPERATIVE that the USB Secure Key be protected and secured at all times. In the event

of loss or damage a replacement key can ONLY be purchased from NeoTerra® Systems.




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NeoTerra® Systems Contact information:

NeoTerra® Systems Inc:

48 Centennial Road, Unit #8 Orangeville, Ontario. L9W3T4 Canada. Business Numbers:

U.S. Access: +1-872-216-8953 Canadian Access: +1-519-940-0088 Facsimile Number: +1-519-940-8813 Sales Numbers: U.S. Access: +1-872-216-8953 Option 1 Canadian Access: +1-519-940-0088 Option 1

[email protected]

Support Numbers: U.S. Access: +1-872-216-8953 Option 2 Canadian Access: +1-519-940-0088 Option 2

[email protected]

(Please use the process within your Country to allow for direct dialling.) For your convenience you may wish to try: http://www.countrycallingcodes.com/

For more information on NeoTerra® Systems please visit: www.neoterra.ca

Installing neoConneX® Web Reporting Application:

Minimum requirements:

A Microsoft Windows Platform – Windows XP Professional, Windows Vista Professional/Business/Ultimate, Windows 7 Professional/Business/Ultimate, or Windows Server

2008. neoConneX® will run on both 32-bit and 64-bit operating systems. Please note that the software component for conventional and capacity plus MotoTRBO systems, neoNytro Node, will not operate on any Windows Server operating system. .

neoConneX Server needs to be online for the AVL* & Messaging features

Audio Output Local Area Network with IP Platform support Internet access for remote support Internet Domain (if hosting our web-based AVL, mailservice, or MultiSpeak web service) Internet Explorer 9+, Google Chrome 20.x+, Firefox 3.x+, Opera 10+ or web browser (for

reporting and/or AVL Web solution) Recommended for Carrier use - Standard version of SQL Server (2008 R2)

Additional requirements: Actual requirements and product functionality may vary based on your system configuration.

* AVL & MESSAGING - Functionalities requires additional licensing. Please contact [email protected] for more information







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The MOTOTRBO™ Professional Digital Two-Way Radio System: Some interesting “points” to remember about the MOTOTRBO™ Professional Digital Two-Way Radio The Mobile radio has 5 terminal inputs and the Portable unit has 3 terminal inputs for use in telemetry.

NeoTerra® Systems has taken advantage of these terminals to accommodate various tasks

that are efficiently controlled by the neoConneX® application.

Some value added inclusions within neoConneX®:

neoConneX® has some embedded assistance within the application: 1. Bundled geoMap maker for calibrating raster images for use in the GIS control. 2. Web-based archive reporting tool. 3. Bundled drivers in Quick start, which includes Motorola drivers using Ethernet over

USB. 4. Ability to integrate Conventional, Capacity Plus, and Connect Plus systems

together. 5. Mail service to negate the need to have a catch-all account or email aliases set up.

6. Mappoint GeoCoding service to make neoConneX® more robust.

There are 4 Protocols that neoConneX® uses with MOTOTRBO™ devices: 1. Text Messaging – Can isolate a unit and send a unit-specific message to the

device in question. 2. ARS (Automatic Registration Service) – Advises of devices that come online and

go off-line. 3. Telemetry options – Sending automatic Text Messages that are based on actions

taken by various operations at the remote location or vehicle. 4. GPS Tracking – Location based Services.




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SECTION 2 – Web Server Configuration




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Configuration Tab:

Global Settings – This setting allows you to enter Title and Application description, browser for a log file to use, and the selection of the PC and SQL Server database instance where the neoConneX database resides. Web Reporting Settings – This setting has been deprecated. Unit Settings – Controls what units are used in the web reporting application by default. AVL Tracking Settings: -This allows for adjusting how often the units GPS coordinates are updated under the Live AVL Tab.




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Mapping Tab:

Internal Web Application Keys – These contain separate URLS where the various online mapping sources are found. Google Earth requires what is called an API key for neoConneX to be able to use it. Simply click on the “Browse” button beside the maps key in question for a set of instructions and a web page that will take you right to the registration website. Once you have the key, copy and paste it after the “key=” in Google Earth. Custom Map Config – URLS for outside mapping sources such as ESRI maps or ArcGIS All keys, during the creation process need to refer to a PC NAME and NOT an IP! So, when signing up a PC for a google earth key with a name of RadioPC, you’d specify http://RadioPC:8080 as the machine to register a key for. Note: You cannot use an IP when creating an API key for Google Earth. The PC, whether internally or externally available, MUST resolve to a NAME!



http://radiopc:8080/


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SECTION 3 – Using the Web Suite




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Logging In:

The first step in using the new neoConneX® Web Suite tool is to login to it. By logging into the application, the server knows the units it should show to you since each login (client) is tied to a specific customer (end-user). These client names are set up in the neoConneX® Server Setup screen.




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Section 3A – AVL & Messaging (To access these TABS you will require an additional license) Please contact [email protected] for more information





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Live AVL TAB:

After successful login, the screen (Figure 1) will be shown in your web browser. You must be licensed to use this program. If you are not, you will instead be directed to the Tracking Tab. Unit Icon: Click on a in the list to change the icon (requires web editing permissions from server Zoom to All Units: To show all units on the map, just click the “Zoom to All Units” button. Speeders: Displays units speeding past the speed set in the “speed log” text field. Icons:

- Is the Status Bar Selector wich you to switch views between Units, Client (personal) placemarks and Global placemarks along the sidebar.

- Is the “Zoom to Unit” button and it does exactly what it says, clicking on it allows you to zoom in the user to the selected units last reported location. This will be orange if the unit is not currently sending GPS data.

- Is the “Find” button which allows you to refresh the unit’s location on the map providing the most up-to-date location of those particular unit(s).

-Is the “Text Messaging” button providing a fast easy way to send text messages to selected unit(s). Map Icons:

- Is the grab tool which allows you to click and drag your way around the map.

- Is the zoom box tool, which allows you to draw a box on the map, which will then be focused in.

- Is the Zoom to all box, which will put the edges of the map at the outermost units.

- Is the place marks feature which allows you to put either client or global pushpins on the map. Global pushpins are viewable by all other clients, though require web editing permissions.

- Is the search feature will allow you to query an individual unit, or placemark and display it on the map.

- Allows the user to take a screenshot of the map and all displayed layers.

-Is the map selector which allows the user to switch between whichever map times they have permissions for.

- Allows you to view straus information of your units provided they are prgorammed to send such information.




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Figure 1:

Geofencing and Proximities:

Clicking on the button to the left of the map brings up the Geofencing and Proximities menu.

From this menu we can add either Geofences or proximities. Proximities are dependant on the trbo reports coming in, however Geofences are to be synchornized with the sprite. Geofences 2-20 are hard coded into the sprite and can be entered in here as references. Geofence 1, however, is OTA capable meaning changes can be , made on the websuite and will be pushed over to the sprite so that immediate geofence alerts can be possible.




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WebAVL Cheatsheet:

For your convenience and reference, we have included a cheat sheet that is accessible from the bottom left corner (WebAVL Cheatsheet). This gives you a visual guide of the features in the program. (Figure 2)

Figure 2.




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Messaging TAB:

Inbox: This is where all your new incoming messages will be placed Pending: Your message is first sent here all your outgoing messages will be stored until they’re sent out Sent: sent messages will be stored once they have been sent out to the subscribers Deleted: All your deleted messages will be placed Read: When selected this will open your selected message to allow you to read the message Reply: This will allow the user to reply to any message in the E-Mail server, See Figure 3 Delete: When certain messages are selected when delete is selected it will send them to the deleted folder Refresh: This will refresh your E-Mail to check for new messages Compose Message: This will allow the user to create a message to any subscriber or groups. (Figure 3) Search Messages: In this tab just start typing the contact or message and a list will display for the user to select

Figure 3:




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Section 3B – Reporting Tools




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Tracking TAB:

The Tracking page allows you to tack down your unit giving you the location on the Map represented by a Blue arrow, and other detailed information like Date/Time, speed, direction, and an approximate address. Click on a unit (default) in the drop-down menu to pull up the tracking report for a single unit. Place a check in the “All units” check box to view all units tracking report, or choose the “Group” button and select a group under the groups drop-down menu to select a group (Refer to Figure 4). The VCR Controls (See next page for more details) allow for a timed view, going through each report one at a time. By playing through our reports we can follow the unit along and get a good idea of its movments.

Figure 4:




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VCR CONTROLS:

Each of the TABS from Tracking to Sprite has an embedded VCR Controls area that allows the user to play a “bread crumb” video that shows the path taken by the vehicle or unit in question. These controls allow for Rewind, STOP, Play, Pause and Fast Forward. (Figure 5a)

Figure 5a

Choosing the Time Frames:

In each of the TABS from Tracking to Sprite clicking in the Start and End Calendar fields will launch a physical calendar where a DATE and TIME can be chosen (Figures 5b & c)

Figure 5b

Figure 5c




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Proximity TAB:

To monitor subscribers on a given area your able to set a fence within a given area that you wish to monitor. Check off the “Use on-the-fly proximity” and click “Render Report” and you can drag the fence by right-click and hold the centre square of the fence. Adjust the size of the fence by right-click and hold on the outside squares. (Figure 6)

Figure 6:




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Emergency TAB:

The Emergency reports are held in this page where you are able to access when and where Subscriber Units hit the emergency button. (Figure 7)

Figure 7:




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On/Off TAB:

The On/Off page renders reports of Subscriber Units that have been turned on or turned off. If the GPS aging period as expired it will send a report that the unit has been turned off as can be seen in Figure 8.

Figure 8:




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Speeding TAB:

This page displays reports of a subscriber unit that have exceeded the “Speed greater than:” or “Speed lower than” field as can be seen on Figure 9.

Figure 9:




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Sprite TAB:

The Sprite page offers controls and reports for subscriber units that are utilizing the Sprite Box. You get detailed reports whether a VIO has come in LOW or HIGH. With each event also lists details of the approximate address and the Specific VIO that was triggered. VIO’s are labeled in the neoConneX server. (Figure 10)

Figure 10:




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Reporting Settings:

Once the various choices are picked from any one of the reporting TABS -Tracking, Proximity, Emergency, On/Off, Speeding and Sprite – and “Render Report” is clicked an “Export” status bar will appear at the bottom of the screen. (See the bottom of Figure 11) Figure 11: Reports can be exported as Excel (CVS), Email (CVS), PDF or Email PDF To choose the parameters that appear on the report of choice use the “Report Settings Window on the next page




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Reporting settings Window:

Clicking on “Reporting Settings” at the top-right (refer to Figure 11 – Page 26) will display the window below (Figure 12 a & b). Step1: Use the various fields in this window to choose the relevant options required for your report. Once all parameters are correct, Step 2: “Save Settings” This Client Report Settings window will then close. Step 3: Verify that that the changes have taken affect by checking the affected parameter. Note: Exporting of reports can be done from any one of the six “reporting TABS”

Figure 12a:

Figure 12b:




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Special Notes:

CLEARING BROWSER CACHE

1) Clearing the Cache in the Browser you are using: a. From time to time it is prudent to clear the “Cache” from the Browsers that are

being used to clean any unwanted links that may have embedded in the browser history.

b. Clearing your browser cache is not only good, regular maintenance for your computer but can also fix many common issues with accessing web site when they won't load or close due to unknown reasons. This regularly happens if the files in your browser cache get corrupted or just stop working.

c. You can get more information on clearing the cache for various browsers by searching the internet and entering the following “How To…” question:

i. “How do I clear my browser cache” ii. The name of the bowser that is being used can also be included in the

question d. SOME browsers allow the Automatic Clearing of the Cache once the browser is

exited.




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Notes:



neoconnex web suite version 7.0 - neoterra€¦ · the pc, whether internally or externally...

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