nelson - class of 2011: motivating the millennials
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Class of 2011: Motivating the MillennialsDr. Bob NelsonTRANSCRIPT
HR FloridaAugust 29, 2011
Motivating the MillennialsDr. Bob Nelson
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Motivating the Millennials
HR Florida presents
with Bob Nelson, PhD
Meet Bob Nelson, PhD
President, Nelson Motivation Inc. Co-Founder, Recognition
Professionals International New York Times / Wall St. Journal
Best-selling Author
HR FloridaAugust 29, 2011
Motivating the MillennialsDr. Bob Nelson
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D B b!Dr. Bob!
Motivating the Millennials
Profile of the Millennials Key Influences & Events Millennial Work Attributes Motivating the Millennials Questions & Answers
The Millennials Are Coming
Generation Age % WorkforceTraditionalists (67+) 4 Baby Boomers (47 - 66) 37Generation X (27 46) 44Generation X (27 - 46) 44Millennials (18 - 26) 14
44 MM Millennials are here; 46 MM more are coming
50 MM Gen Xers can’t replace them
70 MM Boomers retiring
HR FloridaAugust 29, 2011
Motivating the MillennialsDr. Bob Nelson
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76% of younger workers plan to find a new job as the economy improves“ ”new job as the economy improves.
— Harvard Business ReviewFall issue, 2010
”
Do You Know Me?
MILLENNIAL MAN
HR FloridaAugust 29, 2011
Motivating the MillennialsDr. Bob Nelson
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D.O.B.
Height
Weight
Address
1980-2000
As far as I think I can go
I matter and what I do matters
Upscale, and wanting to move up
Education
Tools
Connection
Other
The best in history
All the latest high-tech
Instant, variety of modes
Optimistic, socially responsible
The Millennials Speak
The Millennials Speak
HR FloridaAugust 29, 2011
Motivating the MillennialsDr. Bob Nelson
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Key Influences
PARENTS
Loving, Sheltering Helicoptering, Clinging P t L S d Pressure to Learn, Succeed No Limits, No Boundaries Close Relationships (90%) Congruent Values
TECHNOLOGY iAnything Texting, IM Facebook
76% use instant messaging75% have a profile on Facebook 44% read blogs
HR FloridaAugust 29, 2011
Motivating the MillennialsDr. Bob Nelson
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PEERS
Active in Teams Throughout Childhood
Constant Contact Via Cell Phone and IM
Peer Influence and Pressure
Cultural Influences
HR FloridaAugust 29, 2011
Motivating the MillennialsDr. Bob Nelson
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1991
Events Shaping the Millennials1991 1999
1999
9/11/01
20082011
Millennial Work Attributes
On Expectations
HR FloridaAugust 29, 2011
Motivating the MillennialsDr. Bob Nelson
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On Expectations
On Working Hours
On Working Hours
HR FloridaAugust 29, 2011
Motivating the MillennialsDr. Bob Nelson
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On Authority
On Authority
Upsides
Millennial Work Attributes
Techno wizards Quick Learners Resourceful Hardworking, high achieving
Downsides
Inflated opinion of themselves
Overconfident, especially given limited experience
Need instant and ongoing feedback
Need to be challenged
HR FloridaAugust 29, 2011
Motivating the MillennialsDr. Bob Nelson
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What Millennials Want in a Job
What Millennials Want in a Job
Career Advancement Opportunities (55%) Salary (52%) Salary (52%) Interesting & Challenging Work (42%) Benefits (30%) Training/Mentorship (27%)
I Love Rewards Class of 2001 Survey
How to Motivate Millennials
Work Direction Personal Development Personal Development Social Interaction Feedback Meaningful Rewards
HR FloridaAugust 29, 2011
Motivating the MillennialsDr. Bob Nelson
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Work Direction
Keep them engaged
Give general structure to work within, but allow their imprint
Ask for and use their ideas
Personal Development
Think long-term; connect th t th f tthem to the future
Be a mentor & a coach Provide opportunities to
learn and grow
Social Interactions
Allow team work assignments
Provide socializing opportunities
HR FloridaAugust 29, 2011
Motivating the MillennialsDr. Bob Nelson
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Feedback
Provide frequent feedback based on their performance.
Provide context for how theircontributions relate to the team, organization, customer and society.
Be authentic.
Use a proven online rewards and recognition platform
HR FloridaAugust 29, 2011
Motivating the MillennialsDr. Bob Nelson
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Use a proven online rewards and recognition platform
Meaningful Rewards
Creative Varied Personalized
How to Motivate Millennials
Keep Them Challenged Personally Coach Personally Coach Create Social Interactions Frequent Feedback Meaningful Rewards
HR FloridaAugust 29, 2011
Motivating the MillennialsDr. Bob Nelson
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Bob Nelson, Ph.D. [email protected]
1 (800) 575-5521
www.nelson-motivation.com
Questions?
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Visit: www.ubuntuthebook.comor call 1‐800‐575‐5521
HR FloridaAugust 29, 2011
Motivating the MillennialsDr. Bob Nelson
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TThank You!