neill-wycik co-operative et al v. management of neill-wycick et al mini

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November 29, 2012 416.413.7755 NEESON & ASSOCIATES COURT REPORTING Page 1 NEILL-WYCIK CO-OPERATIVE COLLEGE GENERAL MEMBERS' MEETING -------------------------------- - - - This is the GENERAL MEMBERS' MEETING conducted in the Cafeteria of Neill-Wycik Co-operative College, 96 Gerrard Street East, Toronto, Ontario, M5B 1G7, on Thursday, the 29th day of November, 2012, commencing at 7:07 p.m. and concluding at 10:36 p.m.. -------------------------------- A P P P E A R A N C E S BOARD OF DIRECTORS: Kevin Bailey - Chair Peter D. Allen - General Manager Melissa Wilkes - Finance & Administration Manager Lisa Gillanders - Recording Secretary Brandon Arkinson Charlie Osborne Adam Pells ALSO PRESENT: Robert Turnpenny - Introtel Communications, Inc. Jon Nistor - TorIX (The Toronto Internet Exchange) Dave Burtnik - Allstream Michael Brunet - consultant with Mr. Burtnik MEETING FACILITATORS ON BEHALF OF WEILL-WYCIK GENERAL MEMBERS: Eugene Lovelock - Member Paul Tirimacco - Neill-Wycik Security Staff Trevor Lachapalle - Member Security Supervisor Rod Murray REPORTED BY: Bonnie Lynn van der Meer, CSR

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Page 1: Neill-Wycik Co-Operative Et Al v. Management of Neill-Wycick Et Al Mini

November 29, 2012

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Page 1

NEILL-WYCIK CO-OPERATIVE COLLEGE

GENERAL MEMBERS' MEETING

--------------------------------

- - - This is the GENERAL MEMBERS' MEETING

conducted in the Cafeteria of Neill-Wycik

Co-operative College, 96 Gerrard Street East,

Toronto, Ontario, M5B 1G7, on Thursday, the 29th

day of November, 2012, commencing at 7:07 p.m. and

concluding at 10:36 p.m..

--------------------------------

A P P P E A R A N C E S

BOARD OF DIRECTORS:Kevin Bailey - ChairPeter D. Allen - General ManagerMelissa Wilkes - Finance & Administration ManagerLisa Gillanders - Recording SecretaryBrandon ArkinsonCharlie OsborneAdam Pells

ALSO PRESENT:Robert Turnpenny - Introtel Communications, Inc.Jon Nistor - TorIX (The Toronto Internet Exchange)Dave Burtnik - AllstreamMichael Brunet - consultant with Mr. Burtnik

MEETING FACILITATORS ON BEHALF OF WEILL-WYCIKGENERAL MEMBERS:Eugene Lovelock - MemberPaul Tirimacco - Neill-Wycik Security StaffTrevor Lachapalle - Member

Security Supervisor Rod Murray

REPORTED BY: Bonnie Lynn van der Meer, CSR

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1 ---Upon commencing at 7:07 p.m.2 SPEAKER: Okay. It seems like we are3 about to start. I just wanted to make one more4 announcement and I'm going to turn it over to5 whoever is going to chair this.6 We've got a lot of people in here, so7 over that way is a fire exit. The other one is the8 where you came in. If there's a fire alarm, go to9 the nearest exit; either this way, you will go out

10 to the garage or that way, out to the front or the11 alley, okay. Security will direct you, so just12 follow their directions. The only reason I say13 that is because there are so many people in here14 right now, so thanks for coming out.15 CHAIR KEVIN BAILEY: Good evening --16 oh. Good evening, everybody. My name is Kevin.17 I'm going to be chairing the meeting tonight.18 So I think we have quorum. Yeah.19 (Laughter)20 I don't know. Does everybody want to21 stand or sit on the floor?22 SPEAKER: Sit on the floor.23 CHAIR KEVIN BAILEY: I don't know how24 we are going to do this. I want to sit in this25 chair, but if I do, then nobody is going to see me.

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1 SPEAKER: Fine.2 CHAIR KEVIN BAILEY: You're fine?3 Okay.4 So since we have quorum, we will call5 the meeting to order. I really don't know how to6 proceed on this.7 So the information that was requested8 for to call this meeting is right here, for anyone9 to come up and take a look at it. What we'll do is

10 we'll put it on the desk there and we'll take it11 down and people can come, take a look at it.12 So this is the contract with Introtel13 that was requested. It's all been certified by the14 lawyers, to be true. Meeting adjourned.15 SPEAKER: No.16 CHAIR KEVIN BAILEY: I'm just kidding.17 (Laughter) Somebody got that. All righty. Okay.18 So who wants to talk? Mr. Swick had his hand up.19 Go ahead, Mr. Swick.20 MR. CORY SWICK: Is there any chance21 that people who want to have a personal copy of22 that information could get a personal photocopy if23 they put their name and unit number--24 CHAIR KEVIN BAILEY: You know what?25 MR. CORY SWICK: --now or in the

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1 future, like near future?2 CHAIR KEVIN BAILEY: We kind of talked3 about that, Cory.4 MR. CORY SWICK: Or post it?5 CHAIR KEVIN BAILEY: Yeah. What we're6 going to do is we are going to put it here for7 everybody to take a look at here, and anybody that8 wants to go and see it after, because obviously9 there's a lot of people here tonight, so anybody

10 who wants see this contract can go up and see11 Peter, and is free to go and make an appointment to12 go see Peter.13 It's a contract. We don't usually hand14 out contracts, you know what I mean? It's a whole15 thing about business.16 MR. CORY SWICK: And to save paper,17 too. But if someone wants to go up on an18 individual basis, could they get a photocopy of --19 CHAIR KEVIN BAILEY: I don't know if we20 would hand out photocopies. Basically, we would21 allow anybody to view it because essentially, Cory,22 it's... You know, it's a contract and we don't23 really hand them out. But we don't have a problem24 with anybody taking a look, if --25 ---(Interruption caused by security

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1 guard's radio.)2 CHAIR KEVIN BAILEY: Eugene, can you3 stay still? I'm kind of bouncing back and forth.4 So, yeah. Anybody can come and view5 it, look at it and stuff like that instead, Cory.6 MR. CORY SWICK: So if we're able to7 come and look at it, then --8 CHAIR KEVIN BAILEY: Yeah.9 MR. CORY SWICK: -- then the

10 information is free to us.11 CHAIR KEVIN BAILEY: Yeah.12 MR. CORY SWICK: It's understandable if13 there's a paper restriction in the office. So can14 members then, one by one, give their member card,15 sign it out for five minutes, ten minutes, and16 photocopy it? Do you know? (Laugher) If it's free17 information, we should maybe have a copy.18 MR. CHARLIE OSBORNE: Sorry. Cory, I19 guess, like, the question is kind of... In terms20 of photocopying, there's obviously some kind of,21 like, privacy issue or confidentiality issue,22 right. So I think, like --23 MR. CORY SWICK: Is this information24 available to us now?25 MR. CHARLIE OSBORNE: Yeah. You're

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1 welcome to have it for as long as you want. You2 can, you know, take it and read it and, and, you3 know, take your time in the office, no problem.4 Like, stay there for a day, if you want, right.5 SPEAKER: But --6 MR. CHARLIE OSBORNE: I don't know7 if... It's not that it's free information. It's8 that there's a confidential contract between our9 building and another party, right, so --

10 SPEAKER: But we're free to read it?11 MR. CHARLIE OSBORNE: Of course,12 exactly. Free to read it any time.13 CHAIR KEVIN BAILEY: Anybody can read14 it. You can come up and read it right now; you can15 go and see the office tomorrow.16 What about this gentleman over here?17 Okay. Travis. Hold on, guys. Let Travis speak.18 MR. TRAVIS TAYLOR: I move to allow19 members to have photocopies of the contract at20 their discretion.21 SPEAKER: I second it.22 SPEAKER: Second that.23 CHAIR KEVIN BAILEY: So we have a24 motion to allow members to have a copy of the25 contract if they want. We have a seconder. Any

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1 further discussion on that?2 ---(No verbal response.)3 CHAIR KEVIN BAILEY: All in favour of4 allowing members to have photocopies of the5 contract; all against allowing members to have6 photocopies of the contract. The motion passes.7 ---MOTION PASSES.8 CHAIR KEVIN BAILEY: Gentleman at the9 back.

10 SPEAKER: Thank you, by the way.11 Can we have the general manager at the12 front to ask him questions?13 CHAIR KEVIN BAILEY: Yes. We're going14 to have all kinds of questions. We've got all15 kinds of important people here tonight. We've got16 a representative from Allstream. We've got a17 representative from Introtel. We've got the...18 SPEAKER: Where's the people who--19 SPEAKER: TorIX.20 SPEAKER: --actually called the21 meeting?22 CHAIR KEVIN BAILEY: TorIX.23 SPEAKER: What about the people who24 actually called the meeting? Where are they?25 CHAIR KEVIN BAILEY: Who are the -- we

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1 have a question. Ask your question.2 SPEAKER: Sorry, man. Where are the3 folks that called the meeting and went to all this4 trouble to do it? How come they're not up there,5 first of all, explaining to us what we're here for?6 MR. CHARLIE OSBORNE: Come on up and7 speak and tell us what you want to say.8 MR. TRAVIS TAYLOR: Hi, everybody. The9 members who called the meeting are everybody who

10 signed the petition. That's what the petition was11 for. So there's no individual who decided to call12 the meeting tonight. There was a few members who13 decided to come forward with this petition, so14 you're here tonight because the members decided to15 bring you here tonight to talk and discuss about16 this, this Internet situation.17 SPEAKER: Okay. If you want to explain18 to us, someone from that side, you know. So we19 have the Board here. Now I want somebody who20 organized the whole thing to go up there and say21 what it is that they're trying to, the idea they're22 trying to get across to everybody here.23 CHAIR KEVIN BAILEY: Paul? Mr. Paul24 Tirimacco. (Applause)25 MR. PAUL TIRIMACCO: All right. I

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1 really want to thank everyone that's come tonight.2 It means a heck of a lot to me and it actually3 means a heck of a lot to you guys.4 Those of you that signed the petition5 know why the petition was signed, why we drafted6 the petition. And what we're going to, what we're7 going to demonstrate here tonight is that the8 Internet solution that was provided to the building9 did not meet the requirements of the membership as

10 they were promised to the membership at the Annual11 General Meeting.12 For those members that are new to13 Neill-Wycik this year, Neill-Wycik holds an Annual14 General Meeting, so once a year, and we present a15 summary of the numbers and books, we present a16 whole bunch of different, you know..., mostly the17 books, and then we go over things like what cost18 increases are coming up.19 Last year, I approached the Board and I20 asked them if we could pursue this project, Wi-Fi21 on every floor throughout the whole building. And22 what ended up happening is, I brought them three23 proposals. And one of those proposals was selected24 by the Board. Louder?25 One of the, one of the proposals out of

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1 the three was selected by the Board. And2 unfortunately, that proposal -- well, I presented3 the details of that proposal to the membership in4 March of 2012, and then we did not receive what5 that proposal entailed.6 SPEAKER: Point of information. What7 did that proposal entail?8 MR. PAUL TIRIMACCO: For sure. The9 proposal was from a company called Allstream. And

10 for those of you that don't know, Allstream is a11 large business-class carrier in Canada and the12 U.S.. They were going to bring fibre to our door,13 fibre to the building.14 For those of you that... Fibre, it's a15 little technical, but it is the way the Internet...16 It's at the backbone of the Internet. This is how17 all the major data centres connect to one another.18 And any serious Fortune 500 company, you know, has19 their connection to the Internet over fibre. It is20 has a tidal wave of information coming. You know,21 if you have a pipe, if you have an analogy with the22 pipe, right - people who've seen the video would23 have seen this - what ends up happening is, you can24 only trickle so much through a pipe. And the fibre25 to the Internet, to the backbone, is like a tidal

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1 wave. Nonetheless, that was one thing.2 A promise on the speed of 300 Megabits3 per second as well as toll-free technical support;4 something that many members told me before and5 after the fact that they voted based on that6 information alone, that they wanted toll-free tech7 support. No bandwidth cap on the Internet use, so,8 you know, you could use it as much as you want.9 And... Yeah. We did not receive that

10 and we are going to ask why we did not receive that11 tonight.12 And I know a number of you who are here13 are experiencing problems with the, with the14 Internet, so, you know, perhaps we could get a15 speakers' list and we can, you know, get a few of16 those, those issues out in the open, now that we've17 got everyone here who made those decisions. Yes18 Clay?19 CLAY: Is it possible tonight to vote20 for a different Internet solution? Is that21 something that's on the table?22 MR. PAUL TIRIMACCO: Well, if the23 membership wants, the membership can certainly...24 I think we will hear from all parties and perhaps25 that's what we will do. I do have --

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1 SPEAKER: Eugene, can I just...?2 MR. EUGENE LOVELOCK: Yeah.3 SPEAKER: Okay? Yeah?4 MR. EUGENE LOVELOCK: Share.5 SPEAKER: Share that --6 CHAIR KEVIN BAILEY: Yeah. That's kind7 of difficult, Clay. When you call a General8 Members' Meeting, essentially what you -- the part9 that has been called for --

10 SPEAKER: Can you repeat his question?11 CHAIR KEVIN BAILEY: Clay, can you12 repeat your question, so that everybody can hear13 it?14 SPEAKER: Could you repeat it into the15 microphone?16 SPEAKER: No. You've got the17 microphone, so...18 CHAIR KEVIN BAILEY: Oh. Clay has19 asked, can we vote for a...?20 CLAY: Can we vote for a separate21 Internet solution?22 CHAIR KEVIN BAILEY: ...a separate23 Internet solution--24 SPEAKER: Or a faster --25 CHAIR KEVIN BAILEY: --or a separate --

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1 SPEAKER: Tonight.2 CHAIR KEVIN BAILEY: ...tonight?3 So what happens is, with the General4 Members' Meeting, this meeting has been called for,5 as you can -- I don't know if it's written up on6 there. It's basically, someone, they called it7 for, to receive the documents that they have asked8 for.9 So by doing something like this, going

10 for a change in -- asking to vote on a new Internet11 solution, you haven't asked the rest of the12 building. You haven't informed the rest of the13 building. It's not -- you can't just change the14 agenda for the meeting. We are speaking15 specifically to --16 SPEAKER: Go ahead.17 CHAIR KEVIN BAILEY: Go ahead.18 SPEAKER: We've got, we've got quorum19 here, so...20 SPEAKER: We can pass whatever we want21 if we have quorum.22 CHAIR KEVIN BAILEY: No, you can't.23 You've called -- it's like at the, it's like at the24 Annual General Meeting. You have an agenda and you25 don't put on things that you didn't ask to be

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1 talked about.2 SPEAKER: Can we motion to put things3 on the agenda? (Laughter)4 CHAIR KEVIN BAILEY: No. You have not5 called this meeting properly --6 SPEAKER: Yes, we can.7 CHAIR KEVIN BAILEY: You haven't called8 this meeting properly to address those issues --9 SPEAKER: We have called the meeting

10 properly.11 CHAIR KEVIN BAILEY: Can I get -- is12 Melissa in the room?13 MS. MELISSA WILKES: Yeah.14 CHAIR KEVIN BAILEY: Melissa?15 MS. MELISSA WILKES: Yeah?16 CHAIR KEVIN BAILEY: Could you give us17 your wealth of experience?18 MS. MELISSA WILKES: The purpose of the19 meeting needs to be stated on the requisition. If20 it's not stated on the requisition, that means that21 the members who may choose to be here for another22 purpose weren't given that option. It's a legal23 requirement for calling a meeting.24 CHAIR KEVIN BAILEY: It's essentially,25 we can call the meeting again, if you want to talk

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1 about that specific thing. But to do it tonight,2 when you've called a meeting for something3 specific, there's... I don't know how many people4 we have here tonight. I don't know. 100, 150.5 Well, there's another 650 people in the6 building that aren't here tonight. You haven't7 essentially told them that that's what you were8 wanting to talk about tonight.9 That's what Melissa is saying. It's a

10 legal requirement why, just to call a meeting for11 one specific thing and then change the meeting,12 it's against proper form.13 SPEAKER: That's not changing it.14 That's just adding new business.15 MR. CHARLIE OSBORNE: Can you imagine,16 at the AGM, if they put on, like, an entire second17 budget as new business? It's not, it's not right.18 CHAIR KEVIN BAILEY: I've got some19 hands, so... Cory?20 MR. CORY SWICK: I was one of the first21 persons to--22 CHAIR KEVIN BAILEY: Go ahead.23 MR. CORY SWICK: --put my hand up.24 When, then, is the first date at which25 we could hold another General Members' Meeting?

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1 CHAIR KEVIN BAILEY: Anybody can call a2 General Members' -- yeah. Anybody can call a3 General Managers' Meeting.4 MR. CORY SWICK: No. My question is,5 when is the soonest date that that meeting could6 be --7 SPEAKER: It would be some time in8 January --9 THE COURT REPORTER: Can't quite hear.

10 MR. CORY SWICK: And considering the11 fact that we are now going into winter exams,12 winter holidays, so even if the soonest day is13 hypothetically nine days, it would be14 inappropriate.15 CHAIR KEVIN BAILEY: Yeah. You have to16 give a certain amount of time of notice.17 MR. CORY SWICK: Right.18 CHAIR KEVIN BAILEY: And then you have19 to give the notice to the..., so it would be some20 time in January, I imagine. Beginning of January;21 some time around there.22 MR. CORY SWICK: Thank you, sir.23 CHAIR KEVIN BAILEY: All right. The24 girl that was jumping up and down beside you. Go25 ahead.

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1 SPEAKER: Okay. So in my knowledge, I2 feel that all of us here tonight have some similar3 feelings towards calling a vote, to vote for a4 separate Internet.5 So would it be appropriate to vote on6 that now and give other members that are here7 tonight the option to, to go against what we voted8 on and state their case at a later date in some9 formal manner because, obviously, a large

10 population of the building is here and has, has11 Internet issues. And they all... Well, in my12 knowledge - obviously, we would take a vote - but13 they all would like some sort of a solution to14 their problem.15 CHAIR KEVIN BAILEY: The answer would16 be no. I know I'm being the mean person here, but17 essentially to do something like that, you're going18 against the proper procedures for conducting these19 meetings.20 If you do something like that, this21 whole meeting could basically be called null and22 void because you haven't called it properly to23 inform the rest of the people to come here.24 And to --25 SPEAKER: But I thought you didn't need

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1 the entire building to be here. I thought --2 CHAIR KEVIN BAILEY: No, you don't.3 You only need, you only need 10 per cent.4 SPEAKER: ...a percentage. Well, don't5 we have that percentage?6 CHAIR KEVIN BAILEY: Again, what I've7 explained is that you had to tell the rest of the8 building what was going to be voted on and9 discussed. Like I say, if you wanted to vote on

10 bidding for another contract -- sorry?11 MR. CHARLIE OSBORNE: The agenda is12 given out before the AGM, right.13 SPEAKER: So who's, who's --14 MR. CHARLIE OSBORNE: That's, they're15 available at the front desk for a month until the16 AGM.17 SPEAKER: Well, what constitutes giving18 information to everyone --19 SPEAKER: And whose job is it to give,20 give the--21 SPEAKER: They put up posters in the22 entire building.23 SPEAKER: --information.24 CHAIR KEVIN BAILEY: No. Okay. Like I25 say, like I say, just to clarify, what these

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1 gentlemen did or the people that signed the2 agreement or the --3 SPEAKER: Petition.4 CHAIR KEVIN BAILEY: -- the petition to5 call a meeting was, they did everything right.6 They -- I don't know. Do we have that petition7 around here?8 MR. PETER ALLEN: Yes.9 CHAIR KEVIN BAILEY: Essentially, what

10 it states is what they're asking for. That's what11 we put out and what is put out to the whole12 building. That's what was required; that if they13 got quorum - that's why I joked at the beginning,14 you know what I mean; 'Quorum met, here's copies of15 the contract, what was required, meeting16 adjourned.'17 We are not going to stop there, but18 that's essentially the end of the meeting. Yes,19 we're going to have a lot of discussion here20 tonight. We've got representatives from both21 companies here. We've got Peter here. We've got22 all kinds of questions.23 What you're asking me, and I -- you24 know, go ahead, but all I can say is, I'll just25 have to walk away from it and you can vote that,

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1 but you're dealing with contracts here, guys, that2 are in the $300,000 range.3 To just call -- to say you want to get4 rid of it without telling the rest of the--5 SPEAKER: A point of information.6 CHAIR KEVIN BAILEY: --building here7 is, is irresponsible. Go ahead.8 SPEAKER: A point of information. When9 did the Board see this contract?

10 CHAIR KEVIN BAILEY: We were discussing11 this contract back in --12 MR. CHARLIE OSBORNE: July.13 SPEAKER: When did the Board see the14 contract that you just gave us?15 CHAIR KEVIN BAILEY: This contract16 here?17 MR. PETER ALLEN: In March.18 MR. CHARLIE OSBORNE: I think it was19 July,--20 MR. PETER ALLEN: July.21 MR. CHARLIE OSBORNE: --just off the22 top of my head. I'm not sure.23 MR. PETER ALLEN: I'm not sure.24 MS. MELISSA WILKES: June, July.25 SPEAKER: When was it signed?

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1 CHAIR KEVIN BAILEY: When was it2 signed?3 MR. PETER ALLEN: Oh. It's got the4 date on it.5 CHAIR KEVIN BAILEY: There's a date on6 it?7 ---(Discussion off the record.)8 MR. CHARLIE OSBORNE: Yeah. So it9 was... Yeah. Sorry. It was actually June. It

10 was June 7th.11 SPEAKER: Why did the Board see the12 contract after it was signed? Isn't the Board13 responsible for --14 MR. CHARLIE OSBORNE: So maybe you will15 remember, I said, 'Off the top of my head, I think16 it was in July.' So it actually was in June,17 but... Yeah.18 SPEAKER: Do you have that in your19 Board minutes?20 MR. PETER ALLEN: Yeah. There's a21 motion to approve going ahead which would have had22 that attached to it, yeah. I've got that here, as23 well.24 SPEAKER: Okay. Can you find that date25 for me?

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1 CHAIR KEVIN BAILEY: Gentleman at the2 back.3 MR. PETER ALLEN: Yes, sure.4 SPEAKER: Yeah. Could we get the mic5 to the general manager -- could we get the mic to6 the general manager, so that he could explain.7 SPEAKER: He wants to know why you8 didn't go with the original proposal.9 SPEAKER: Yeah.

10 CHAIR KEVIN BAILEY: Oh. You wanted to11 see why that --12 SPEAKER: And he wants the general13 manager.14 CHAIR KEVIN BAILEY: Sure.15 MR. PETER ALLEN: So, can I answer one16 question at a time?17 So the motion was on May the 30th.18 SPEAKER: Can you speak up?19 MR. PETER ALLEN: Yes.20 SPEAKER: Stand.21 MR. PETER ALLEN: Hi. Sorry about22 that. The reason -- sorry. Do you want a23 question? Sorry.24 SPEAKER: Yeah. Well, first of all, I25 mean, if this is a self-run co-op and, I mean, it's

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1 an apartment building, it's not a meeting between2 the States and Iraq about weapons. (Laughter)3 It's an apartment building.4 MR. PETER ALLEN: Yeah.5 SPEAKER: If the members at an AGM have6 voted for a very, very significant change for in a7 new Internet system to be put in, and for there to8 be any sort of controversy for change theretoward,9 considering again it's a self-run co-op apartment

10 building by the people who live here, why did the11 Board secretly deal with the changing of this12 company among themselves? Why did they not, of13 their own accord, if they're faithful to us,14 promote a General Members' Meeting like we have15 done today? (Applause)16 MR. PETER ALLEN: I mean, in hindsight,17 I agree. We could have had another meeting.18 SPEAKER: And met -- with self-respect,19 I mean, we could have met with the Board--20 MR. PETER ALLEN: Yeah. No, I'm with21 you. Yeah.22 SPEAKER: --to, you know, in trust.23 But at the--24 MR. PETER ALLEN: Yeah.25 SPEAKER: --same time, when there's a

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1 big issue like this, I mean --2 SPEAKER: What was your reasoning --3 SPEAKER: -- supposed to be self-run.4 Why, why don't we hear more people approaching us5 saying, 'What do you want?'6 MR. PETER ALLEN: Right. So...7 SPEAKER: Yeah. How can you approve8 something that was presented to you from everyone,9 that was agreed upon by everyone, and that was what

10 was, that was the agreement, and then you did11 something else?12 MR. PETER ALLEN: In the annual general13 meeting --14 SPEAKER: How can you do that, like,--15 MR. PETER ALLEN: Okay.16 SPEAKER: --legally or whatever, right?17 MR. PETER ALLEN: In the annual general18 meeting, it doesn't reference a company, at all.19 It just says to proceed with an Internet solution.20 MR. PAUL TIRIMACCO: But it did promise21 certain things.22 MR. PETER ALLEN: Oh, yeah. Yeah.23 I'm... Like --24 MR. CHARLIE OSBORNE: That's what we're25 going to get into, right.

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1 MR. PETER ALLEN: Yeah. So...2 SPEAKER: So get into it. (Laughter)3 CHAIR KEVIN BAILEY: Stop the questions4 for a second. Just --5 MR. PETER ALLEN: Okay. So part of the6 discussion - it included Paul and everybody else -7 was the question of whether we could do this in8 budget and whether it would work in the building.9 And one of the issues that came up and

10 one of the Board Members works in IT and had a real11 concern, and we also called in an outside12 consultant, that the number of APs that were being13 recommended by Allstream would be insufficient to14 provision the building.15 And so there were no other16 alternatives, except to try to see if there was an17 alternative, which was Introtel. And Introtel had18 been trying to get everything together.19 We've had a lot of issues with the20 structure of the building which nobody anticipated,21 including -- I mean, I'm not speaking for22 Allstream, but I think they would agree that there23 were issues with signal strength throughout the24 building.25 SPEAKER: Point of information. How

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1 many installations has Introtel done before this2 building?3 MR. PETER ALLEN: Well, actually, the4 gentleman sitting next to me.5 MR. ROBERT TURNPENNY: 2-, 300.6 SPEAKER: I highly doubt that.7 MR. ROBERT TURNPENNY: Who said that?8 Who said that? You have no idea what you're9 talking about.

10 SPEAKER: Sure.11 SPEAKER: Well, then why were there so12 many problems for three months after it was13 installed?14 MR. ROBERT TURNPENNY: Okay. All15 right. So let's talk about two things. We have16 two issues here. Actually, we have one.17 SPEAKER: Take the microphone.18 THE COURT REPORTER: What's your name?19 MR. ROBERT TURNPENNY: Rob Turnpenny.20 THE COURT REPORTER: Pardon?21 MR. PETER ALLEN: Turnpenny. Rob22 Turnpenny.23 MR. ROBERT TURNPENNY: Turnpenny.24 We have two issues, and one's really25 not an issue. The one you're all talking about is

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1 not the issue. Internet is not the issue.2 I have the graphs today -- (Laughter)3 SPEAKER: Oh.4 MR. ROBERT TURNPENNY: And you laugh5 because you don't understand.6 SPEAKER: We understand --7 MR. ROBERT TURNPENNY: No, you don't8 understand. It's not the Internet that's the9 problem.

10 SPEAKER: What Internet? (Laughter,11 applause)12 MR. ROBERT TURNPENNY: You know, guys,13 you stand up and you say you want something solved.14 There's a methodology to do it. Now, you can make15 noise or you can listen, so I can explain to you16 what the issue is and what we are doing.17 SPEAKER: Okay.18 SPEAKER: Woo.19 MR. ROBERT TURNPENNY: Okay. So we've20 got two issues, two concerns. You have Internet.21 The Internet comes into the building. It happens22 to come in wirelessly or fibre; it doesn't make any23 difference.24 SPEAKER: Yes, it --25 MR. ROBERT TURNPENNY: I've been--

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1 SPEAKER: Point of information.2 MR. ROBERT TURNPENNY: --in this3 business 35 years.4 SPEAKER: Point of information, point5 of information.6 SPEAKER: Does the Internet come in7 wirelessly or via fibre?8 MR. ROBERT TURNPENNY: Via wireless.9 SPEAKER: Thank you.

10 MR. ROBERT TURNPENNY: We've been doing11 both for years. Our own business is served by a12 TeraGo wireless Internet connection.13 The problem that we have is access14 points. We have graphs - and you can see them, we15 can send them out - of what the usage here is on16 the Internet. There is 200 Megabits of bandwidth17 that you can use. Right now, the maximum that is18 being used is about 160 to 170. We've got 4019 Megabits free that is not being used.20 SPEAKER: Because we can't connect.21 SPEAKER: Yeah. (Laughter)22 MR. ROBERT TURNPENNY: There you go.23 That's the problem. Okay. So the problem is an24 access point issue, not an Internet issue.25 SPEAKER: Well, when we can connect,

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1 often it's slow. Very, very slow.2 MR. ROBERT TURNPENNY: Well, not now,3 it's not.4 SPEAKER: Yes, it is.5 SPEAKER: Yes.6 ---(Multiple speakers interject.)7 MR. ROBERT TURNPENNY: Okay. So that's8 interesting because the band--, you're not using9 the bandwidth.

10 SPEAKER: We can't connect to use it.11 SPEAKER: We can't connect.12 ---(Multiple speakers interject.)13 MR. ROBERT TURNPENNY: No, no, no.14 No. What I'm saying to you is, either15 the data that's being generated that shows the16 usage on the pipe is not accurate, okay, or there's17 something else.18 But I can tell you right now, the19 biggest issue here is access points. We've20 recognized it and we are in the process of solving21 it. It can't be done overnight.22 SPEAKER: How is it going to be done?23 MR. ROBERT TURNPENNY: Well, the first24 things we're going to do to is change -- take two25 floors, change the access points to a different

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1 type of access point. As soon as I get those2 access points, they will go in. We will determine3 what the issue -- whether it solves the issue. If4 that's not the issue, we'll add access points.5 SPEAKER: How do those access points6 differ from the ones that are installed now?7 MR. ROBERT TURNPENNY: I'm not a8 bits-and-bytes guy.9 SPEAKER: In general terms?

10 MR. ROBERT TURNPENNY: I'm a11 big-picture guy.12 SPEAKER: In general terms?13 SPEAKER: Why wouldn't --14 ---(Multiple speakers interject.)15 MR. ROBERT TURNPENNY: Okay. It's16 greater -- it's a multidirectional--17 SPEAKER: Why are you --18 SPEAKER: 35 years. He's been doing it19 for so long.20 ---(Multiple speakers interject.)21 SPEAKER: Shh.22 MR. ROBERT TURNPENNY: --access point.23 Yes? Go ahead.24 SPEAKER: -- 35 years of doing this,25 why are you.

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1 MR. ROBERT TURNPENNY: Well, first of2 all,--3 SPEAKER: -- these problems?4 MR. ROBERT TURNPENNY: --Wi-Fi IP,5 Wi-Fi IP hasn't been around for 35 years.6 SPEAKER: In 300 cases of doing it.7 SPEAKER: You said you'd been doing8 this for 35 years and you were talking down to all9 of us.

10 MR. ROBERT TURNPENNY: I'm not talking11 down.12 SPEAKER: Not now, but when you13 started, you were very condescending.14 MR. ROBERT TURNPENNY: No, I'm not15 talking down. I'm trying to get somebody to listen16 to understand what we're doing to fix it.17 SPEAKER: So --18 ---(Multiple speakers interject.)19 SPEAKER: Wasn't the last meeting20 called to solve that problem?21 MR. ROBERT TURNPENNY: Okay. Number 1,22 first of all, I wasn't the guy that was involved in23 the design of this, all right.24 We can do a whole bunch of things. I25 can focus on solving this or we can go back and

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1 forth as to what the issue is. I can tell you, I'm2 no happier than you are that this is an issue.3 SPEAKER: And you're not paying.4 MR. ROBERT TURNPENNY: Excuse me. This5 is going to cost me a lot of money to fix it and I6 will be solving it.7 SPEAKER: It costs --8 SPEAKER: It's your fault.9 SPEAKER: It costs us, too.

10 SPEAKER: It's a two-way street.11 SPEAKER: We're broke.12 SPEAKER: So what happens --13 ---(Multiple speakers interject.)14 MR. ROBERT TURNPENNY: I accept that.15 You're right. I accept that. I'm going to solve16 it and I'm going to spend the money that's required17 to make this work. I can't, I can't do anything18 else.19 SPEAKER: So what about--20 SPEAKER: Can I -- sorry. Just --21 SPEAKER: --the months we've already22 not had any Internet? Like, I can't do any of my23 schoolwork, I can't talk to my friends or family24 over the Internet, and I'm paying for it and I have25 not had any Internet for months. So that's

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1 stealing, then, if you're...2 SPEAKER: Do we get that money back?3 SPEAKER: I'm paying for a service I4 don't get.5 SPEAKER: Yeah.6 SPEAKER: How do I get my money?7 SPEAKER: That's my question.8 ---(Multiple speakers interject;9 applause.)

10 SPEAKER: That's my question.11 SPEAKER: Woo. (Laughter; applause.)12 MR. PETER ALLEN: I think that13 according to the survey that they did two or three14 weeks ago, there are, I think he said 70 rooms that15 don't get it.16 SPEAKER: There are a lot. There are a17 number of --18 SPEAKER: I don't get it in my room and19 haven't the whole time.20 MR. PETER ALLEN: Yeah. No. That's21 okay. I'm asking a question.22 SPEAKER: Okay. Just letting you know.23 MR. PETER ALLEN: The rooms that have24 been isolated, that they don't get a signal at the25 moment, we can probably do some sort of a rebate on

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1 that. That's not a big deal. So, but like --2 ---(Multiple speakers interject.)3 MR. PETER ALLEN: Yeah. But I mean --4 I don't have a list. This gentleman has a list of5 them, so that can be done.6 SPEAKER: Fix our nets.7 SPEAKER: Someone write that down.8 MR. JON NISTOR: So I have a quick9 question for people. Just more of a raise of

10 hands. How many people here have cell phones?11 SPEAKER: How many people have what?12 SPEAKER: What?13 MR. JON NISTOR: Cell phones. How many14 people have cell phones with Wi-Fi capability?15 SPEAKER: Oh.16 ---(Multiple speakers interject; hands17 raised.)18 MR. JON NISTOR: Okay. How about19 tablets?20 SPEAKER: Guys.21 SPEAKER: What?22 MR. JON NISTOR: Anybody with a tablet?23 ---(Hands raised.)24 SPEAKER: Not with Wi-Fi capability.25 MR. JON NISTOR: Okay. Barely any.

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1 Laptops?2 ---(Hands raised.)3 MR. JON NISTOR: Gaming consoles?4 ---(Hands raised.)5 MR. JON NISTOR: Okay. Okay. So where6 to start.7 SPEAKER: Who are you?8 SPEAKER: Hold on.9 MR. JON NISTOR: Okay. So who am I.

10 (Laughter) I, I have no affiliation with this11 building whatsoever. I was asked to sort of come12 in and--13 SPEAKER: Who by?14 MR. JON NISTOR: --add some15 information, type of thing. I do a lot of work16 with a lot of universities and colleges.17 SPEAKER: Who are you?18 SPEAKER: Yeah. But who are you?19 MR. JON NISTOR: So my name is Jon20 Nistor. I work for TorIX.21 THE COURT REPORTER: Sorry. Your name?22 MR. JON NISTOR: Jon Nistor. Who was23 speaking there? It's spread out.24 So I do a lot of work at TorIX, which25 is The Toronto Internet Exchange for anybody who

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1 may or may not have heard of that. But I do a lot2 of work with schools, specifically K to 12 and3 higher eds.4 There's always an issue with wireless5 and the issue comes down to how many APs. There6 are some installations where I have two APs per,7 per classroom, just because of the number of8 people.9 But the other issue I run into is, in

10 this case, this building is concrete, right. It's11 poured concrete. You'd have better luck with12 cinderblock. Unfortunately, that's not what's13 happening here. You're stuck with poured concrete,14 metal. Metal mesh is inside. That's going to15 cause a problem. You've got filing cabinets.16 Those things are a disaster to wireless; anything17 to do with paper.18 SPEAKER: But I don't have a signal19 problem, but I do have an Internet problem.20 SPEAKER: We've --21 SPEAKER: Yeah.22 MR. JON NISTOR: Okay. So that --23 that's a separate --24 SPEAKER: Can I rephrase this? He said25 that we are not getting the full access of

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1 Internet, of our Internet. Like --2 MR. ROBERT TURNPENNY: You're not using3 it, no.4 SPEAKER: Yeah.5 MR. JON NISTOR: Okay.6 SPEAKER: We're not using it,7 apparently.8 MR. JON NISTOR: Right.9 SPEAKER: Okay. So I always have five

10 bars. It's not a problem. Me accessing it is not11 a problem. My room --12 MR. JON NISTOR: Okay. First problem.13 Five bars doesn't mean shit.14 SPEAKER: Well, yeah. I know, but --15 (laughter) Okay. You said that, like, dead spots16 are the issue.17 MR. JON NISTOR: Dead spots are part of18 the issue, but having five bars--19 SPEAKER: Okay.20 MR. JON NISTOR: --doesn't necessarily21 mean you get your wireless.22 SPEAKER: Just -- I know. Let me get23 through this question.24 MR. JON NISTOR: Okay.25 SPEAKER: If my actual amount of

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1 available use, like, I say I... I can use YouTube2 at one moment and I can't five minutes later. Is3 that a problem...? Just, I don't understand why4 that is, like why it -- the delivery issue --5 MR. JON NISTOR: So there can be a6 multitude of problems. I mean, look at your cell7 phone, for example, right. You may have five bars8 on your cell; you may have three bars, but you're9 not actually getting phone call through. You can

10 hear the tower off your device. Same thing with11 your laptop.12 But when your laptop speaks back, it's13 not outputting the power to get to that AP. Again,14 you are going to have to get through all these15 walls and metal piping and everything like that.1617 In the situation that you're in where18 maybe it works one minute and maybe another, there19 are a couple of factors in the way. Who knows?20 Somebody could have turned on a - and this is sound21 a little weird, but a cordless phone that could be22 bleeding a ridiculous amount of RF, causing23 interference at that time.24 There was a condo that I lived in a25 couple of years ago where we actually had Industry

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1 Canada show up because somebody had purchased a2 phone in the U.K., brought it back over here3 because it was a fancy phone, used it and was4 actually causing blackouts for emergency services,5 and that's at the point that Industry Canada gets6 involved.7 So there's a lot of bleeding that8 happens for RF. That's a huge problem.9 At the end of the day, this building

10 has an AP number problem, just because of the11 structure of this building.12 SPEAKER: So would interference come13 from -- like, we have one router hooked to the14 roof, basically, for our unit, right. Is --15 MR. JON NISTOR: Sorry? Like one...?16 SPEAKER: Well, there's, like, one hub.17 Like, you know, on the roof, they wired into the18 access points.19 MR. JON NISTOR: Oh. Point-to-point20 wireless.21 SPEAKER: Yeah.22 MR. JON NISTOR: Right.23 SPEAKER: On the, on the ceiling, yeah.24 MR. JON NISTOR: Right. Yeah.25 SPEAKER: So would that be, then, there

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1 is a problem with our spot; that, like, someone2 just has a phone that supposedly drains my Internet3 or --4 MR. JON NISTOR: Into that type of5 machinery? Probably not.6 SPEAKER: Okay.7 MR. JON NISTOR: Yeah.8 MR. ROBERT TURNPENNY: Can I ask, can I9 ask a question? Can we get your room--

10 SPEAKER: Matt --11 SPEAKER: Oh. 43.12 MR. ROBERT TURNPENNY: --and we can see13 --14 SPEAKER: 4D.15 SPEAKER: 4D.16 MR. ROBERT TURNPENNY: 4D?17 SPEAKER: Yeah.18 MR. JON NISTOR: So just to make this19 simple, I'm going to start on this side and work20 that way because I don't know anybody. The21 lady...?22 SPEAKER: Oh. I was just wondering,23 are we paying the same amount that we would have24 paid? Like, are we paying more than the plan25 actually costs?

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1 MR. JON NISTOR: I have no clue. I2 don't deal with cash.3 SPEAKER: Well, can I ask --4 MR. PETER ALLEN: No. It... You are5 paying the same amount, yeah.6 SPEAKER: Sorry. I didn't hear the7 answer.8 MS. LISA GILLANDERS: You're paying the9 same amount.

10 MR. PETER ALLEN: The same amount.11 There's no difference from what was proposed.12 SPEAKER: But did the contract cost the13 same?14 MR. JON NISTOR: No, no. The Introtel15 contract was more expensive than the Allstream16 contract, but it's still within our budget that we17 put together.18 SPEAKER: What?19 SPEAKER: Are we going to have a price20 increase if --21 SPEAKER: Point of increase, point of22 interest, point of interest.23 MR. PETER ALLEN: No. Sorry.24 SPEAKER: Let her finish.25 MR. PETER ALLEN: Sorry. So, no. I

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1 mean, there will be no change in the cost to you.2 The only time that there would be a change in the3 cost to you is if we had to have way more bandwidth4 to, to support the members.5 SPEAKER: Point of interest.6 MR. PAUL TIRIMACCO: Point of interest.7 MR. PETER ALLEN: Okay.8 MR. PAUL TIRIMACCO: Just so you know,9 the general manager claimed, to me, that he had to

10 find an alternative solution because he had to find11 one that was cheaper--12 MR. PETER ALLEN: I don't think13 that's --14 MR. PAUL TIRIMACCO: --than the15 Allstream solution.16 MR. PETER ALLEN: I don't believe --17 that has never been cheaper, so I would never have18 said that.19 MR. PAUL TIRIMACCO: As a matter of20 fact, those are the words you said to me in your21 office on March 29th. You said, 'Paul, I have to22 find a competitive alternative solution.' I asked23 you why and you said--24 SPEAKER: Give him the mic.25 MR. PAUL TIRIMACCO: --'I have to, I

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1 have to find something is that's cheaper.'2 SPEAKER: Repeat all that, Paul.3 ---(Mr. Tirimacco takes the4 microphone.)5 MR. PAUL TIRIMACCO: Let's just go over6 this one more time.7 SPEAKER: I think the pertinent8 question is, if there was fibre, notwithstanding9 anyone's issues, whatever -- and whatever the

10 problems might be - concrete and metal meshing and11 all that - the pertinent question, I believe to be12 - and I want opinions from Allstream, as well; not13 just this gentleman whom I still don't know who he14 actually represents. (Laughter)15 I'm not trying to be facetious. I'm16 just saying that I think the real question is -17 multiple opinions here - does fibre coming to the18 building, we've heard one side say that would not19 alleviate the problems.20 Now I want to hear from Allstream. If21 a fibre, direct fibre line came from outside and22 came to our building, would that make a difference?23 And I want --24 MR. PAUL TIRIMACCO: I'll --25 SPEAKER: -- professional opinion.

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1 MR. PAUL TIRIMACCO: I will definitely2 get that gentleman to address your question, Scott.3 I just want to make a point of interest known to4 the membership.5 SPEAKER: Information.6 MR. PAUL TIRIMACCO: A point of, point7 of information known to the membership.8 With the three proposals that were9 brought forward by myself, they all included fibre

10 and they all included toll-free tech support. So11 the general manager's offer, be it cheaper or the12 same or whatever, does not meet those requirements13 that a quorum of the membership voted on at the14 AGM. So, so with all due respect, this amounts to15 a bait-and-switch. Do you know what a16 bait-and-switch is?17 SPEAKER: Yes.18 MR. PAUL TIRIMACCO: Yes, okay. So,19 you know, there are some things that you've got to20 put into context, right. Why weren't you told? I21 think a few of you were blurting this out over22 here. 'Why weren't we told that they were going to23 change the terms of the deal?' And that's very24 important for you guys to consider, right.25 ---(Interruption caused by security

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1 guard's radio.)2 MR. PAUL TIRIMACCO: Yes?3 SPEAKER: Yeah. I was just wondering,4 why is it -- like, I remember watching the video5 for this; that they checked the numbers three6 times, the figures three times for it. Why is it7 afterwards, that it was recognized to be a problem?8 SPEAKER: Exactly.9 MR. PAUL TIRIMACCO: Yeah. That's,

10 that is a very good question.11 SPEAKER: Paul, yeah. Why would we go12 forward with something before knowing what the13 possible...? If you've been in business for so14 long, wouldn't you check the situation out to, to15 know what the potential issues might be before16 implementing a $300,000 thing that you said you17 invested in? (Applause) Why wouldn't you test18 something, so you knew what you were dealing with?19 (Applause)20 MR. PAUL TIRIMACCO: And we should also21 -- that's a very great point. That's a great22 point.23 I don't think this is... You know,24 it's not disclosed in the contract that, another25 number here it's looking at.

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1 Introtel has provided the phone service2 in your rooms for, it's got to be going on 153 years, right. So that's, that's their primary4 business. That's their primary business.5 MR. ROBERT TURNPENNY: Really, your6 point you make is so valid and I can't, I can't, I7 can't justify, I can't say why it wasn't done. But8 at the end of the day, I'm dealing with what I have9 to deal with and that is to solve it.

10 SPEAKER: So maybe we should --11 SPEAKER: Point of information.12 SPEAKER: Can we please hear the13 gentleman --14 MR. ROBERT TURNPENNY: One, one person15 at a time. Go ahead.16 SPEAKER: Point of information.17 MR. ROBERT TURNPENNY: No. This young18 lady wasn't finished.19 SPEAKER: Well, it's okay. No.20 MR. ROBERT TURNPENNY: Okay. Go ahead.21 SPEAKER: Go ahead.22 SPEAKER: Can we hear what the23 Allstream representative--24 SPEAKER: Yes.25 SPEAKER: --had to offer?

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1 MR. ROBERT TURNPENNY: Absolutely.2 SPEAKER: Ow. (Laughter)3 MR. PAUL TIRIMACCO: I'm going to hand4 the mic to Dave Burtnik from Allstream. He was5 instrumental putting together the information that6 I brought forward. Again, there were three7 proposals. Their proposal was deemed the best by8 the Board of Directors and the general manager had9 checked the figures multiple times, three times

10 before the AGM. I asked the general manager, you11 know, 'Let's please be sure I won't go before the12 membership and get you guys excited, umm, to, to13 vote on this.'14 MR. CHARLIE OSBORNE: Sorry. Another,15 just a point of information, guys. The Board never16 voted on three proposals and chose Paul's as the17 best one. This is..., completely--18 MR. PAUL TIRIMACCO: I really don't --19 MR. CHARLIE OSBORNE: --did not happen20 remember that.21 MR. PAUL TIRIMACCO: I really don't22 remember that.23 MR. CHARLIE OSBORNE: I --24 MR. PAUL TIRIMACCO: You rejected two25 proposals. I was at all the Board meetings.

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1 MR. CHARLIE OSBORNE: And you can show2 me --3 MR. PAUL TIRIMACCO: I was at all Board4 meetings. You rejected two proposals and you5 accepted one--6 MR. CHARLIE OSBORNE: No.7 MR. PAUL TIRIMACCO: --as the proposal8 to move forward with.9 MR. CHARLIE OSBORNE: You can show me

10 the motion, then.11 MS. CAROLINE ROY: I second Charlie.12 SPEAKER: You show us the motion.13 MR. CHARLIE OSBORNE: Yeah. Sorry.14 Caroline, you were on the Board on the time, as15 well, right?16 MS. CAROLINE ROY: Yeah. I second17 Charlie.18 MR. CHARLIE OSBORNE: Do you remember19 us hearing three proposals and choosing one to go20 forward with?21 MS. CAROLINE ROY: No.22 MR. CHARLIE OSBORNE: This... You23 know --24 MR. PAUL TIRIMACCO: Well, maybe we'll25 just have to get that released. But they certainly

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1 rejected two proposals.2 MR. CHARLIE OSBORNE: I certainly3 remember Paul, Paul coming with ideas. There was4 never proposals, hard proposals given with numbers5 and, and --6 MR. PAUL TIRIMACCO: What?7 MR. CHARLIE OSBORNE: -- facts. This8 is... Sorry.9 MR. EUGENE LOVELOCK: Can we hear from

10 the Allstream representative, please?11 MR. PAUL TIRIMACCO: Yeah. I just...12 A point of information.13 SPEAKER: So who made the decision,14 then?15 MR. CHARLIE OSBORNE: See, this was, it16 was, it was made the decision to bring forward to17 the AGM in general sense.18 SPEAKER: What happened --19 SPEAKER: Exactly. That's what we're20 going to find out.21 SPEAKER: What's the point --22 MR. EUGENE LOVELOCK: Excuse me for a23 second. I would just like to ask a quick question24 of the Introtel representative.25 MR. ROBERT TURNPENNY: Yes.

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1 MR. EUGENE LOVELOCK: You either know2 or you don't. That's fine.3 Can you tell me why, that Introtel4 didn't quote 300 Megabits per second? They quoted5 100 and 200 Megabits per second. In different6 versions, they quoted it dedicated and burstable,7 both. But do you know why they didn't quote 3008 Megabits per second?9 MR. ROBERT TURNPENNY: Well, I'm going

10 to tell you straight up, I was not involved with11 the quoting process, okay.12 SPEAKER: Why are you here?13 SPEAKER: Then why are you here?14 MR. ROBERT TURNPENNY: I thought -- I'm15 not blind to it; just not directly involved. It's16 not my responsibility, but I am aware of it.17 But at the end of the day, what we're18 sitting with, it's not the pipe coming --19 SPEAKER: Pass him the mic, Eugene.20 MR. ROBERT TURNPENNY: It's not the21 pipe coming into the building--22 SPEAKER: Pass him the mic.23 MR. ROBERT TURNPENNY: --that's the24 problem.25 MR. EUGENE LOVELOCK: No. And I accept

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1 that. I'm not saying that it is the pipe coming2 into the building.3 MR. ROBERT TURNPENNY: But -- well,4 I'll be straight up with you, also, as I have been5 with Peter. I'm actually surprised that you're not6 ex--, not hitting the roof at 200 Megabits all the7 time. It was a surprise.8 I had... I had, I had a meeting with9 Peter, saying I was concerned until I was able to

10 get the appropriate hourly charts showing bandwidth11 usage. And I told him I was surprised because when12 I found out that there are 700 students, as many as13 four and five devices per student, my concern is14 not that 300 was the right number; that it might15 have to go as much as 1 Gigabit. Your usage here16 is astronomical, but --17 ---(Multiple speakers interject.)18 MR. JON NISTOR: One quick comment.19 Because this building never had wireless - and20 again, I don't carry phones here cause...21 (Inaudible) But doesn't really matter because when22 you first put in wireless, you have no idea how23 much usage you're going to have, right. You don't24 know how many laptops are going to be connected,25 how many i-Phones are connected, who's doing online

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1 gaming, who's Skype-ing, who's doing whatever,2 right. You could throw a dart at a wall and pick a3 random number, start there. But to crank up the4 bandwidth is five minutes of somebody's work; not5 even. So whether or not it's 100 Meg or 300 Meg or6 a Gig, you can see, it doesn't matter. You can7 always change that number.8 SPEAKER: Point of order.9 SPEAKER: Yeah.

10 SPEAKER: Can we go with the -- have11 Dave Burtnik here present his --12 SPEAKER: Yeah, yeah. I just wanted to13 throw that in.14 SPEAKER: Thank you.15 SPEAKER: Can I just clarify something?16 MR. DAVE BURTNIK: Sure.17 SPEAKER: Are you the gentleman, then,18 who we originally voted to do this Internet service19 at the AGM?20 MR. PAUL TIRIMACCO: This was the21 proposal under which I was... Okay. So22 Allstream's proposal was the proposal that we were23 moving forward with.24 SPEAKER: Mic.25 MR. PAUL TIRIMACCO: Allstream's

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1 proposal was the proposal that we were, you know,2 we -- okay. Let's be a hundred per cent accurate.3 The Motion did not read "Allstream". The motion4 did read... In fact, this is not the motion5 either, okay.6 CHAIR KEVIN BAILEY: That's the AGM7 motion.8 MR. PAUL TIRIMACCO: That's doctored,9 okay. (Laughter) It says here:

10 To pursue a high-speed phone11 Internet solution to be implemented12 before September 1st, 2012 move-in13 at a cost of $17 or better per14 month. This amount will be made15 part of the housing charge for the16 multi-units. Access will be17 optional for "A", "B" and "K" units18 at the same rate.19 And I remember something a little20 different, okay. It said to pursue a high-speed21 wireless Internet solution at a cost of no more22 than $17 per multi-unit per -- per multi-unit unit23 member per month.24 So there was no phone Internet in there25 and the other line is extraneous, but

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1 nonetheless... And definitely, okay, definitely2 there's Board Members or former Board Members here3 that can attest to the fact that they were at4 meetings where I did present, and I would ask them5 to come forward if they are here,--6 MR. CHARLIE OSBORNE: Sure.7 MR. PAUL TIRIMACCO: --where I did8 present numbers. All three proposals had numbers.9 They knew the monthly cost on a lease. Like,

10 you're denying that I brought forward numbers?11 MR. CHARLIE OSBORNE: No, I'm not12 denying. Maybe you want to let me...13 MR. PAUL TIRIMACCO: Yeah.14 ---(Multiple speakers interject.)15 MR. CHARLIE OSBORNE: Oh. Yeah.16 Sorry. So Paul is telling the truth. He did come17 to the Board meeting. He gave us a lot of ideas18 and, and proposals that we could consider moving19 forward with.20 MR. PAUL TIRIMACCO: And you never saw21 numbers?22 MR. CHARLIE OSBORNE: He wasn't, he23 wasn't actually asking for us to approve an24 individual proposal because the idea itself wasn't25 approved. It has to be kind of voted to be moved

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1 forward with at the AGM.2 So he did bring proposals and some of3 them looked better than others, for sure.4 One thing --5 SPEAKER: Point of --6 SPEAKER: Did he give you numbers?7 MR. CHARLIE OSBORNE: One thing about8 those proposals; the numbers that they included was9 actually --

10 SPEAKER: So they included numbers.11 MR. CHARLIE OSBORNE: Sorry. Guys.12 The numbers that they included cost-wise was13 including the "A", "B" and "K" units paying into14 them, as well. So it wasn't only with the15 multi-unit rent, and there were some other kind of16 funny things with the numbers, as well.17 SPEAKER: So they --18 ---(Multiple speakers interject.)19 MR. CHARLIE OSBORNE: Sorry?20 SPEAKER: You told us just ten minutes21 ago that you had not, not have received any22 proposals.23 MR. CHARLIE OSBORNE: No, no, no. We24 received reports.25 SPEAKER: Yeah. (Applause)

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1 MR. PAUL TIRIMACCO: Both, both can't2 be true. Which one is true?3 MR. CHARLIE OSBORNE: Sorry, guys.4 Yeah. Maybe it's, like, semantics here.5 Okay. So Paul didn't actually give us,6 like, proposals ready for the Board to sign or for7 the Board to pass a motion to say, 'We're going to8 move forward with Proposal Number 1.' He brought9 ideas from different companies; sure, of course.

10 And we did, and we did see numbers and, and those11 numbers were actually not really feasible. They12 were based on all "A", "B" and "K" units paying13 money.14 SPEAKER: If you're talking about15 numbers, show the numbers.16 SPEAKER: Point of order.17 SPEAKER: Yeah. And who voted to have18 this system? Did we vote to have this system and19 did we see what the numbers were going to be and20 what --21 MR. CHARLIE OSBORNE: See, we voted to22 have a high-speed Internet solution. That's what23 we voted for.24 SPEAKER: Excuse me.25 ---(Multiple speakers interject.)

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1 SPEAKER: We voted on the details2 presented.3 SPEAKER: We voted on the details4 presented.5 MR. PAUL TIRIMACCO: This contract is a6 bait-and-switch.7 SPEAKER: Can we hear from Allstream?8 SPEAKER: Point of order.9 SPEAKER: Thank you.

10 SPEAKER: Isn't the point of this11 meeting to resolve the issue? The issue here is12 simple. We get our money back and they fix the13 fucking Internet problem. That's all they have to14 do.15 SPEAKER: Right. We get our money back16 because we haven't had the Internet that we were17 promised.18 SPEAKER: Exactly.19 MR. ROBERT TURNPENNY: Thank you.20 SPEAKER: Then we just don't pay the21 Internet.22 MR. PETER ALLEN: Exactly.23 SPEAKER: Why are we nit-picking about24 shit that's already happened? It's happened. Now25 we've got to fix it. Let's get our fucking money

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1 back and then move on with it.2 MR. PETER ALLEN: Well said. Yeah.3 SPEAKER: All this is doing is dragging4 it out.5 SPEAKER: Language.6 MR. ROBERT TURNPENNY: Thank you very7 much. That's what my job is. That why I'm here.8 SPEAKER: Exams are coming.9 SPEAKER: Question.

10 SPEAKER: I have --11 MR. PAUL TIRIMACCO: Point of order.12 Point of order, guys. Point of order. I'm really13 sorry that this is dragging on and--14 MR. PETER ALLEN: Make the motion, make15 the motion.16 MR. PAUL TIRIMACCO: --we will table17 the motion for a second.18 I want to award every--, a motion on19 the floor to award everyone here who has attended20 thus far their hours for the month.21 ---(Multiple speakers interject with22 applause and cheering.)23 MR. PAUL TIRIMACCO: And can we vote?24 Every... Show of all in favour; show of hands.25 SPEAKER: Yeah.

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1 ---(Hands raised; applause and2 cheering.)3 MR. PAUL TIRIMACCO: Okay.4 SPEAKER: I make a motion that we get5 our frigging money back --6 MR. PAUL TIRIMACCO: Now, I realize a7 number of you have a bunch of questions.8 SPEAKER: All opposed?9 MR. PAUL TIRIMACCO: All opposed? All

10 opposed?11 SPEAKER: To what?12 MR. PAUL TIRIMACCO: To getting their13 hours.14 SPEAKER: Motion passed. (Laughter)15 SPEAKER: Hold on, hold on. What about16 the people that didn't know that it was the hour;17 that they could get their hours? They would have18 came. That's bullshit.19 SPEAKER: Aw.20 ---(Multiple speakers interject.)21 SPEAKER: It wasn't advertised.22 SPEAKER: Next point of order, please.23 CHAIR KEVIN BAILEY: Okay, guys. Hold24 on a second.25 SPEAKER: I make a motion that we get

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1 our money back and then the people who actually2 inputted the system work on it to resolve it. In3 the meantime, we can use our money that we got back4 to get better Internet ourselves.5 SPEAKER: Second.6 SPEAKER: There you go.7 ---(Multiple speakers interject.)8 SPEAKER: I would have gone with9 Rogers.

10 SPEAKER: Point of order. Can we hear11 from the Allstream representative?12 MR. PETER ALLEN: No. There's a motion13 on the floor.14 CHAIR KEVIN BAILEY: So, guys --15 SPEAKER: But that's more than one16 motion.17 CHAIR KEVIN BAILEY: Hold on a second,18 guys. We have a motion on the floor.19 Sorry. What is your name?20 SPEAKER: Sarah.21 CHAIR KEVIN BAILEY: Sarah...?22 SPEAKER: Do you need a last name?23 CHAIR KEVIN BAILEY: Please.24 SPEAKER: Fullick (ph).25 CHAIR KEVIN BAILEY: Thank you. Can

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1 you say your motion again?2 SPEAKER: I motion that we get our3 money back, the people who inputted the system work4 to fix and, in the meantime, we can get our own5 bloody Internet from someplace else.6 SPEAKER: No.7 MR. PETER ALLEN: And it was seconded.8 SPEAKER: Didn't we discuss this9 before? Can we hear --

10 CHAIR KEVIN BAILEY: Do I have a11 seconder?12 SPEAKER: Second.13 CHAIR KEVIN BAILEY: Can I get your14 name, for the seconder?15 SPEAKER: We should probably hear from16 the Allstream guy before we do this.17 CHAIR KEVIN BAILEY: Seconder?18 SPEAKER: Yeah.19 CHAIR KEVIN BAILEY: We will have20 discussion. We will have discussion. We won't21 just, we won't just vote on it. We'll have22 discussion.23 SPEAKER: Can I clarify something,24 please? So within -- if we enact Sarah's motion,25 are we going to lose the Internet that we currently

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1 have until you guys fix whatever problem you can2 decide on? How is this going to work? Are we3 going to get our money back for the past four4 months?5 CHAIR KEVIN BAILEY: Again, guys...6 SPEAKER: We are all going to vote on7 something that we don't understand.8 MS. SARAH FULLICK (ph): Point of9 clarification.

10 SPEAKER: Quiet, please.11 CHAIR KEVIN BAILEY: Hold on, guys. We12 have a point of clarification from Sarah.13 MS. SARAH FULLICK: Okay. In terms of14 the motion, there are really a number of separate15 instances. We get our money back for the months16 that you have paid for; you no longer have to pay17 for Internet until it's --18 SPEAKER: Can't hear you.19 MS. SARAH FULLICK: First motion: You20 get your money back for any Internet that you have21 already paid for.22 Second motion: You don't... You no23 longer have to pay for Internet until it is24 actually fixed and up to the satisfactory standards25 that we want.

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1 SPEAKER: Yeah.2 SPEAKER: Yeah.3 MS. SARAH FULLICK: Third: The people4 who instigated this system work to fix it.5 Fourth: If you want, go get your own6 bloody Internet until such a time as it's actually7 fixed.8 SPEAKER: Can I ask a question? Does9 this mean that we're locked into the card Internet

10 provider; we can't pursue other options with other11 providers?12 SPEAKER: No. I have my own Internet.13 I don't use the building's Internet.14 SPEAKER: Will you please speak up?15 SPEAKER: Then why are you motioning16 for everybody else?17 SPEAKER: Because this is taking too18 damn long.19 SPEAKER: Then leave.20 ---(Multiple speakers interject.)21 CHAIR KEVIN BAILEY: So we have a22 motion and now we are going to discuss this motion.23 SPEAKER: But it's premature to make a24 decision before hearing from the other company.25 SPEAKER: Yes.

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1 ---(Multiple speakers interject.)2 SPEAKER: Yes. We want to hear from3 them.4 ---(Multiple speakers interject.)5 MR. PAUL TIRIMACCO: Okay. Guys, guys.6 A point of information. I have a question for Mr.7 Turnpenny of Introtel.8 If... Okay. Have you been paid on9 this cash purchase, the deposit?

10 MR. PETER ALLEN: Yes, they have.11 SPEAKER: As I say, that's a question12 you might ask Peter.13 MR. PAUL TIRIMACCO: Okay. So they've14 been paid 155,000...15 MR. PETER ALLEN: And 93,000.16 MR. PAUL TIRIMACCO: ...and 93,00017 here, due upon staging, delivery of equipment.18 Okay. So just keep in mind that over19 two hundred, you know, thirty thou--, yeah, what is20 that?21 SPEAKER: Two-forty --22 MR. PAUL TIRIMACCO: Two hundred and23 forty, $240,000 has already been signed away. And24 again, I do agree that nothing was, no company was25 voted on at the AGM. I'm not going to falsify

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1 that; however, certain facts, certain items,2 certain details, like I said, the toll-free tech3 support. And you have to wonder why they can't4 offer us toll-free tech support. You guys deserve5 that.6 SPEAKER: We're paying more.7 MR. PAUL TIRIMACCO: And -- sorry?8 SPEAKER: We're paying more --9 MR. PAUL TIRIMACCO: And the 300

10 Megabits per second on fibre; I mean, don't forget11 the fact that this, to me - you make up your own12 minds - is a bait-and-switch. They could have come13 to us, yeah, and, and let us know about this.14 So I'm going to pass the mic to David15 Burtnik finally--16 SPEAKER: Thank you.17 MR. PAUL TIRIMACCO: --and, okay, from18 Allstream.19 SPEAKER: Yes. Let's hear --20 SPEAKER: What about the motion?21 SPEAKER: No.22 SPEAKER: Let's hear from him.23 ---(Multiple speakers interject.)24 SPEAKER: Point of order.25 SPEAKER: I want to hear him.

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1 SPEAKER: I want to listen to him2 first.3 SPEAKER: Point of order. We've asked4 for David to speak before the motion was brought.5 MR. DAVID BURTNIK: Hello. I must6 admit, I've never been in a situation like this7 before. (Laughter)8 And I've also never been on the9 reverse. I've never been in a situation like this

10 before, having to defend why something that I've11 sold and kind of installed didn't work to a bunch12 of people like this, so -- (Applause)13 So forgive me if I'm not -- I may not14 be the most comfortable in this kind of situation15 because it's, it's new to me.16 First of all, the... Several questions17 have been thrown out; one about, let's say, the18 bandwidth, the pipe to the building.19 It's possible that, you know, that the20 usage is whatever they say it is. Bottom line is,21 though, that if people aren't getting on, if half22 of the building isn't getting on, well, then23 obviously if 80 per cent of the bandwidth is used24 up, if 100 per cent of the building does get on25 when they want to get on, there won't be enough

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1 bandwidth; correct. That's just a thought.2 So if, if 160 is okay for whatever3 number of people, if there's 400 people getting on,4 if the rest of them try and get on, probably 2005 isn't going to be enough.6 That was one question I think somebody7 had earlier about, 'Is that enough bandwidth?'8 SPEAKER: Will fibre make a difference?9 That's the main question.

10 MR. DAVID BURTNIK: Fibre is the way11 that people would go, I think, if they had their12 choice.13 Allstream, as a company, that's our14 bread-and-butter right now is installing fibre to15 buildings and building out our fibre optic network.16 We are the largest company in Canada with fibre.17 We have fibre from coast to coast. But that18 doesn't really concern you. You're interested in19 accessing just the Internet here in Toronto, so20 fibre is the way to go, I would say. I mean,21 that's something where you can turn it on and you22 don't have to worry about, you know, access or23 anything.24 SPEAKER: Clarification. And that is25 exactly what we -- (Inaudible)

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1 THE COURT REPORTER: Can't hear.2 ---(Microphone provided to3 Mr. Burtnik.)4 MR. DAVE BURTNIK: Yeah. Now, I have5 with me tonight who I would consider an expert in6 the wireless industry. His name is Michael Brunet.7 And I work for Allstream, but seeing the scope of8 your building and what would be involved, I said,9 'No. I'm bringing in a partner who I've done,

10 dealt with on a number of occasions, someone who is11 awesome with wireless, knows what he's doing.' And12 I brought him in because he knows wireless more13 than I -- he knows wireless more than I do, and14 they will do, they would do a great job. So I'm15 partnering with him.16 So the solution that we were talking to17 Neill-Wycik about is actually a small fraction of18 what I would have, you know, an involvement of.19 I'm more of a coach of the, of the solution being20 brought to the table by Allstream because there's21 -- really, there's three or four elements, right.22 There's the wireless access points and23 the system that's, that's allowing you to access24 the Internet. Then there's the pipe to the25 building which would be provided by Allstream,

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1 which we would deliver by fibre. Then there's the2 24-by-7 support line that you need to have to call3 to get on with your Xbox or hook up with your phone4 or whatever the case may be, right.5 So, so I'm kind of like a coach6 bringing all the pieces of the puzzle together to7 deliver you an ultimately solution. And the8 biggest piece, as far as the access points goes, is9 actually delivered by our partner, and Michael

10 Brunet is here and he has got a few things to say11 about access points and wireless and why the12 solution that we brought to the table, we think13 will work better.14 MR. MICHAEL BRUNET: The problem you're15 having is, is 100 per cent normal for what we could16 predict before this was even undertook was going to17 take place. I mentioned this quite a few times in18 all the presentations that we do.19 You're experiencing what's called20 "contention loss". If you understand a little bit21 about wireless and Wi-Fi, you have multiple devices22 trying to access, at the same time, one, two, three23 or multiple access points, okay. And24 unfortunately, even companies as good as Cisco are25 - and as some of you know, Cisco is a huge company.

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1 We sold a lot of Cisco access points in the2 beginning. We've been doing wireless for over 203 years. And unfortunately, they didn't understand4 contention loss.5 And "contention loss" is, as soon as6 you get more than three or four devices at the same7 time talking to one access point, you have what's8 called the available amount of bandwidth from that9 access point. And as soon as you get over or close

10 to that number -- and I'm talking three or four.11 You have a lot more than three or four if you12 divide the amount of people in this building by how13 many access points that was proposed, so you're14 going to run into contention loss.15 You're not even getting near the pipe16 yet, okay. So you're just trying to get onto your17 network.18 One of the things that Allstream was19 providing as part of the quote was a new network20 with new data cabling, so that the access points21 had a strong network to the building network first,22 before you can even get to the Internet.23 Forget the Internet. We've got to get24 to the network first, okay. You're experiencing --25 that's why you can connect sometimes to YouTube and

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1 five minutes later, you can't get onto YouTube2 because all of a sudden, three or four devices got3 onto that access point. Boom, boom, boom and4 you're knocked off, okay.5 We have seen this. We know this. It6 exists and unfortunately, even large manufacturers,7 as good as I love Cisco for their network switches8 and I'll recommend them 'til the cows come home,9 but I can't use and I will not sell their access

10 points anymore because they have the same11 contention loss issues.12 We found an access point that solves13 it. It's a single-channel type of device and it14 has videos and, you know, there's videos available15 to show you that 500 devices in a 500 square-foot16 room all can use the Internet, all -- can use17 wireless.18 Forget the Internet. Internet is just19 a network place you're going to, okay. It could be20 a server here on the building. It could be21 somewhere on Front Street. It doesn't matter.22 You've got to first get onto your network for your23 device to connect, okay.24 So when you understand that, you're not25 even getting to the device. And it could be good

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1 for five minutes and then someone else comes on and2 then it just drops off, okay.3 Contention loss happens for two4 reasons. One, you have multiple devices to one AP.5 And the protocol, if you understand a little bit of6 wireless, the IEEE, the Institute of Electronics,7 Electrical Engineers, they devised the protocol of8 Wi-Fi and it's a, it wasn't designed for this size9 of a network, okay, so the manufacturers had to

10 come up with better solutions to make it work.11 What happens, too, is you have channels12 and frequencies in wireless, so we only have so13 many channels we can use. And this protocol with14 Wi-Fi with 2.4 Gigahertz, and there's also a 5.815 Gigahertz band; those are two band frequencies. We16 only have three channels.17 So if you only have three channels with18 this many APs, you're going to have channel19 conflict.20 We eliminate that with single channel.21 So the access point that we deliver, that we've22 found that works in this, we eliminate the23 contention loss for devices and we've eliminated24 the contention loss for the channels.25 So it's important to understand, it's

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1 not your pipe. Your pipe is getting to 170. You2 should be accessing a lot more, but it has to do3 with what device is going to solve your access,4 okay. And our company, we're -- if you can look us5 up on the Internet, you know, we provide good6 connections. If you want a good connection, you7 need juice in the air, so we connect with air and8 we, the company called AirJuice.9 And we have lots of schools and

10 colleges and hotels that have tons of people. And11 we did a conference room back, you know, a few12 years ago and this is where we learned, you know,13 with 2- or 300 people in the same room, accessing14 the same access at once without a problem.15 You have a question in the back?16 SPEAKER: Yeah. It's more for the17 general interest. I just want to know, what would18 be the price difference? Like, what's the...?19 Tell us what the price difference was between20 installing Allstar (sic) and installing, uh --21 SPEAKER: Allstream.22 SPEAKER: Allstream, sorry, Allstream23 and Introtech (sic). I want to know what the --24 (Inaudible)25 MR. DAVE BURTNIK: Okay. Well, maybe

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1 Allstar's, but that's not our name. (Laughter)2 Now, pricing is a sensitive issue.3 Now, it's an awkward situation. You purchased a4 system from another company for a price that I5 don't know. I'm not privy to their information.6 I feel a bit awkward talking to you7 about the information, about what we could deliver8 with the other company sitting here.9 It might be advantageous for him to

10 leave, for me to then talk about that because I11 don't see the point of, you know, giving him12 information about how we present. So --13 SPEAKER: Motion to ask the Introtel14 representative to leave the room.15 SPEAKER: Oh.16 ---(Multiple speakers interject.)17 MR. DAVE BURTNIK: Just, just 'til I18 finish, you know, numbers. Would that make sense?19 SPEAKER: Wasn't -- weren't you here20 when he was telling his price?21 MR. DAVE BURTNIK: Pardon me?22 SPEAKER: Weren't you here when they23 were just quoting his price?24 MR. DAVE BURTNIK: He just asked about25 the deposit, but --

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1 SPEAKER: Yeah. But the contract's2 right there. I don't --3 MR. DAVID BURTNIK: I'm not -- I didn't4 -- I'm not looking at his contract. If you want5 to, if you want to give me a copy of his contract,6 but I'm not... (Laughter) That's not my point.7 That's not why I drove an hour-and-a-half to be8 here, you know, on my night off, but --9 SPEAKER: But if you're here to sell us

10 your Internet,--11 SPEAKER: Thank you. (Applause)12 SPEAKER: --then why don't you just13 speak up?14 MR. DAVE BURTNIK: Yes?15 SPEAKER: Could you pass the mic to the16 other gentleman beside you?17 MR. DAVE BURTNIK: Sure.18 SPEAKER: I've got a question about19 access points. The system we have here appears to20 be powered over Internet. Would an actual powered21 system be more efficient or solve the problem?22 MR. MICHAEL BRUNET: Power over the23 Internet is just referring to the actual device24 access point needs electrical power to turn itself25 on. So we devised another protocol, POE, and that

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1 just means the power is getting this from the2 switch on the same data cable that's transmitting3 the data.4 So a data cable has eight conductors in5 it, four pairs. You only need two to operate data,6 so there's two spare. One is being used right now7 for POE, so for DC current. So that has nothing to8 do with your issues. It's just the device needs9 power.

10 The access points that we provide are11 also POE. It makes it a lot less expensive to12 install the access point because you don't need a13 plug where every AP is going to be for, every14 access point.15 SPEAKER: Thank you for the16 clarification.17 MR. MICHAEL BRUNET: You're welcome.18 MR. DAVE BURTNIK: Yes?19 SPEAKER: My next question is about20 this list of rooms that are known to have Internet21 issues. When was this list made?22 MR. PETER ALLEN: Three weeks ago.23 SPEAKER: Three weeks ago where?24 MR. PETER ALLEN: In the building.25 They went to every room in the building.

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1 SPEAKER: Okay. I wasn't sure if some2 people signed up on this list or not.3 MR. PETER ALLEN: No, no, no. They4 went to every single room in the building.5 SPEAKER: Okay. Thank you.6 SPEAKER: Point of order. Let's7 continue.8 SPEAKER: Oh, yeah. So is, is -- are9 you leaving?

10 MR. ROBERT TURNPENNY: You know, I've11 --12 SPEAKER: Let's vote on it.13 MR. ROBERT TURNPENNY: I've seen their14 prices every day for years. There's no surprises.15 I'll cover my ears if you are concerned.16 SPEAKER: Well, there's, there's a17 motion --18 SPEAKER: Motion for --19 ---(Multiple speakers interject.)20 SPEAKER: There's a motion on the21 floor.22 CHAIR KEVIN BAILEY: Sorry. Who moved23 it?24 SPEAKER: Just a question.25 CHAIR KEVIN BAILEY: One second, one

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1 second. Hold on. I've got a question.2 Yeah?3 SPEAKER: I'm just saying, like usually4 you have a contract between two parties. The other5 party doesn't deliver, then wouldn't they be6 responsible for, like, we have to cancel the7 contract or something, or they have to pay you8 back?9 The most important question is, why

10 were they paid before they actually delivered what11 they promised? Like, why would you pay them12 250,000 before they actually delivered what they13 promised?14 SPEAKER: Yeah. (Applause)15 SPEAKER: And why are they given so16 much time to fix this thing? You know, when you17 talk to Rogers and you're like, 'Oh, my Internet is18 not working,' next day you have a person in your19 room or whatever, fixing your stuff.20 I understand it's a big problem, but, I21 mean, come on.22 MR. CHARLIE OSBORNE: I guess maybe you23 can help me out here a bit, too. But really, I24 guess what we would have gotten with that Allstream25 contract that was, everyone was kind of talking

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1 about in the beginning was where we were actually2 just paying for the physical equipment, for the3 access points that you see already up, and then on4 top of that, a monthly service fee.5 So that was my understanding, when that6 contract was brought to the Board, when that7 proposal was brought to the Board, that, you know,8 that was what we would be paying for. It was the9 actual just physical access points in the building.

10 So once they're here, they've delivered on their11 contract and that's it.12 My understanding from the Board was,13 the difference with the Introtel contract was we14 were actually paying for, like, a level of, of15 service. So if the level of service, like you guys16 are saying, is poor, then it's their responsibility17 to bring it up to is to what is acceptable.18 SPEAKER: So this --19 MR. CHARLIE OSBORNE: Now, and this is20 why this is a perfect, you know, thing, right,21 because, okay, so we have problems.22 SPEAKER: Actually -- why would you pay23 somebody to deliver something to you and like,24 'Okay. Here. Here you go. Here's your money and25 goodbye.'

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1 MR. CHARLIE OSBORNE: No, no. We2 haven't -- this is a deposit we're talking about,3 right. We are not talking about paying the whole4 contract up front.5 SPEAKER: But it's not working. Why --6 MR. CHARLIE OSBORNE: Yeah, exactly.7 SPEAKER: Why are you paying them?8 MR. CHARLIE OSBORNE: And this is the9 thing. Because that's the term of our contract.

10 SPEAKER: And why were they given so11 much time?12 MR. CHARLIE OSBORNE: And they're going13 to get it working for us. This is --14 SPEAKER: It's been four months.15 MR. CHARLIE OSBORNE: This is the16 perfect solution; otherwise, you would say, 'The17 contract's over. That's it. They're gone. We18 have the access points. We got the equipment.19 That's it. Deal with it.'20 SPEAKER: No. They can tell you that.21 I mean, they're useless anyways.22 MR. CHARLIE OSBORNE: No. Well, that's23 it. Like, you know...24 MR. ROBERT TURNPENNY: I understand25 what you're saying and why you're saying it. And

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1 if I was in your position,--2 SPEAKER: Yeah.3 MR. ROBERT TURNPENNY: --I would be4 saying the same thing. All right. I'm not happy5 with where we sit. He may have driven an6 hour-and-a-half. I have a two-and-a-half hour7 drive --8 SPEAKER: Boo.9 ---(Multiple speakers interject.)

10 SPEAKER: Am I supposed to be, to feel11 sympathy for you, to be --12 MR. ROBERT TURNPENNY: No. I'm not,13 I'm not asking for sympathy. The thing is, I can't14 change history and there's nobody in this room that15 can change history. We can continue to go around16 and around and around.17 The only thing I can do--18 SPEAKER: Uh-huh?19 MR. ROBERT TURNPENNY: --is I can give20 you what you thought you bought, and you're21 entitled to that.22 ---(Multiple speakers interject.)23 SPEAKER: Give me a date, give me a,24 'By a week, I'm going to give you this.'25 MR. ROBERT TURNPENNY: Okay. If you

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1 can give me until middle of next week, first of2 all, I have to have the product, all right. So we3 have ordered product, all right, and we're in the4 process -- sorry.5 SPEAKER: Sorry. No. Just when you're6 done, I just want to table a motion to listen to7 the representatives--8 SPEAKER: Can you speak up?9 SPEAKER: --of, umm, is it Allstream--

10 MR. PETER ALLEN: Allstream.11 SPEAKER: --without interrupting them12 and not tabling any more motions because I really13 want to hear what they have to say.14 SPEAKER: I'll second that.15 SPEAKER: I second it.16 ---(Multiple speakers interject.)17 CHAIR KEVIN BAILEY: How about if we18 just let these guys finish their presentation. No19 more questions, no asking questions 'til they ask20 for questions. Sound good? (Applause)21 SPEAKER: Need a wireless mic.22 (Laughter)23 MR. DAVE BURTNIK: Hello, again. Just24 a little bit about... As I mentioned, I'm... My25 name is Dave Burtnik. I'm from Allstream.

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1 Allstream is a --2 SPEAKER: Guys.3 SPEAKER: Shh.4 MR. DAVE BURTNIK: We are a national5 provider/carrier. Our parent company is Manitoba6 Telephone, so we're like the Bell Canada in7 Manitoba, so we are a large company. We have been8 around. This is our second century and, like I9 say, when we were brought into this to look at this

10 as a solution, they called us in to look at the11 Wi-Fi access or Internet access which we were12 proposing and I saw this was a great opportunity to13 bring in AirJuice because they do deliver a, a14 unique wireless solution that can actually work for15 facilities like this; high-density facilities like16 this.17 And it's strange that a solution with18 fewer access points can do the job of something19 with a lot of access points.20 It's like, if you had a... Well, let's21 just stick to the PC world. You know, if you had a22 Pentium, one Pentium, can you do more with it than23 a 286 processor? Can you do more than ten 28624 processors?25 SPEAKER: Yes.

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1 MR. DAVE BURTNIK: Probably, right.2 There you go. There's a good example or a good3 analogy of why the solution, well engineered, the4 right technology can deliver more with less.5 As Michael Brunet, he got maybe a6 little too technical for you. Apologize for that.7 He's not apologizing, but I will apologize.8 (Laughter)9 He mentioned a video. There's a video

10 that we brought in during one of our presentations11 that shows, is it 500 devices?12 MR. MICHAEL BRUNET: In 500 square13 feet.14 MR. DAVE BURTNIK: There's 500 devices15 in 500 square feet, so I don't know. Maybe that's16 about the size of this piece here.17 SPEAKER: How much concrete's in the18 room?19 MR. DAVE BURTNIK: Sorry.20 SPEAKER: How much what?21 SPEAKER: ...concrete's in the room?22 MR. DAVE BURTNIK: Yeah. The point is23 that it's a matter of accessing an access point, so24 if you can see the access point.25 In your situation, you can see the

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1 access point, but you've got too many people on the2 access point. Doesn't work too well.3 So here, we've got an access point with4 500 users on it and they're all doing something--5 SPEAKER: Can you keep it down?6 SPEAKER: Shh.7 MR. DAVE BURTNIK: --multiple. Anyway,8 so the point is that it is technology that works9 well in this kind of situation.

10 SPEAKER: And do you need fibre for it;11 yes or no?12 MR. DAVE BURTNIK: The fibre is -- no,13 you don't need fibre.14 SPEAKER: Stop interrupting.15 MR. DAVE BURTNIK: The fibre is the16 pipeline to the outside world that allows, you17 know, the amount of connectivity.18 SPEAKER: How compatible is --19 MR. CHARLIE OSBORNE: Sorry. I thought20 the motion said no questions. I thought we were21 going to let him finish --22 SPEAKER: Yes.23 SPEAKER: We haven't voted on that24 motion. (Laughter)25 MR. CHARLIE OSBORNE: To be honest, I

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1 have tons of questions, as well, so...2 SPEAKER: We haven't voted on it.3 SPEAKER: Yes, we did.4 CHAIR KEVIN BAILEY: I just asked5 everybody, please, let's just let him finish and he6 will answer questions afterwards, okay?7 SPEAKER: Thank you.8 MR. DAVE BURTNIK: So we had proposed a9 300 Meg fibre connection to the building from

10 Allstream. We had proposed 7-by-24 support with an11 organization that just does 7-by-24 support for12 Internet access for hotels and university, college13 residents like yourself.14 One of their big customers is a15 residence down in Texas. I think they have 12,00016 students in the residence and they service that17 company. They service that organization. So we18 feel comfortable that we're bringing experience to19 the table and knowledge of how to service an20 organization like yourselves.21 AirJuice, as we mentioned, has the22 technology, from a wireless point of view, to23 deliver a solution that will work here.24 SPEAKER: Can you guys keep it down,25 please?

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1 MR. DAVE BURTNIK: And when it comes to2 coverage, it wasn't a matter of a question of3 whether it will work because AirJuice guarantees in4 the contract 100 per cent coverage for the area5 specified, meaning the building.6 At one point during the conversation,7 there was a question about covering another area in8 the building, and so we added a couple more access9 points to cover that area. But the building, as

10 outlined to us, which is everything where everybody11 lives --12 MR. MICHAEL BRUNET: It's specific to13 --14 MR. DAVE BURTNIK: It's specific to15 where you are, 100 per cent coverage.16 MR. MICHAEL BRUNET: The furnace room's17 not covered, the elevators aren't covered, the18 outside stairwells aren't covered; those type of19 things, but it's all very specific.20 MR. DAVE BURTNIK: So with our21 solution, with our recommendation, the question was22 -- if the question came up, 'How come this doesn't23 work,'--24 MR. MICHAEL BRUNET: We'd make it work.25 MR. DAVE BURTNIK: --more access points

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1 would go in for free and it's guaranteed to work.2 So there wouldn't be a question of, you know, 'And3 have they done this before?' Yes, they've done4 this before.5 So anyway, the point is that 100 per6 cent coverage is guaranteed as part of our7 proposal.8 We have a server that we included in9 the solution. That gives you a lot of other

10 feature functionality in a situation like this;11 something that we use all the time in hotel12 deployments, which is similar to this, where people13 login and logout all the time. It's even worse,14 actually, than this because people are coming in15 and going every day, right. So it's built for this16 kind of environment.17 And we had other options, increased18 flexibility options, but... So bottom line was,19 total installation for the wireless and the server20 and the access points was around $168,000.21 And then, at one point, we were told22 that our price was too high and we had to get our23 pricing down because we needed to, to get to your24 budgets. So we were tweaking it a bit. We were25 still around 168-and-change, but we -- at one

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1 point, we were told that we had to drop our access2 perhaps. Maybe we didn't need 300 Megs. So we3 also offered the 100 Meg access and the 300 Meg4 access.5 Now, these rates for the access are a6 little cheaper than when we first proposed by about7 1,000 or something like that.8 MR. PAUL TIRIMACCO: Point of9 information. Who requested you to lower that

10 access because the access was agreed upon prior to11 the Annual General Meeting, right.12 Peter, the general manager, knew13 everything that was -- Peter, the general manager,14 knew everything that was on the table from15 Allstream proposal and saw the 300 Megabits per16 second, so I would like to know, you know, not to17 make a big deal, but who, who asked you to lower18 that speed?19 SPEAKER: I thought no questions.20 MR. CHARLIE OSBORNE: Yeah, exactly.21 SPEAKER: I just want --22 MR. DAVE BURTNIK: Well, you know, I23 don't think it really matters because the point is24 that, I'm just saying that there's another option.25 It's 100 Meg or 300 Meg.

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1 SPEAKER: Sorry. Which one of you2 answered Paul's question?3 MR. CHARLIE OSBORNE: I think, Paul,4 you're kind of making all these accusations.5 MR. JON NISTOR: Getting back to my6 original point, screw the access part. That's a7 five-minute job by somebody sitting at a desk, to8 change the number. Take that out of the equation.9 MR. MICHAEL BRUNET: It costs money to

10 change the amount of bandwidth.11 MR. JON NISTOR: You're absolutely12 right, but it's a five-minute job.13 MR. MICHAEL BRUNET: That's not what he14 was concerned about. We were told to lower the15 price and present a better option --16 MR. JON NISTOR: I -- no. I totally17 understand what you're saying, but nobody knows how18 much bandwidth an entire residence would use,19 right.20 MR. MICHAEL BRUNET: Well, we do. We21 have calculations. We know what --22 SPEAKER: -- speculations.23 MR. MICHAEL BRUNET: -- we knew, based24 on your size --25 SPEAKER: You're smart people. You can

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1 figure it out. We're all students here who -- it's2 a student-run co-op.3 MR. JON NISTOR: And you know what?4 SPEAKER: Sorry, sorry. (Laughter)5 MR. JON NISTOR: If the majority of6 people are using iPhones as opposed to--7 SPEAKER: Hello.8 MR. JON NISTOR: --laptops, your9 (inaudible) is not going to be as much,--

10 SPEAKER: Point of information.11 MR. JON NISTOR: --so...12 SPEAKER: Is there any benefits that we13 receive from Introtel that we would not have14 received from Allstream?15 MR. JON NISTOR: I can't answer that.16 It's not mine.17 SPEAKER: Then, then don't pick up the18 phone.19 SPEAKER: Don't pick up the mic.20 (Laughter)21 SPEAKER: There are not any benefits22 that we --23 SPEAKER: Yeah. Really selling your24 products.25 SPEAKER: No.

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1 SPEAKER: You can't answer --2 ---(Multiple speakers interject.)3 SPEAKER: Peter, if you have more4 information on the contracts...5 MR. PETER ALLEN: Yeah. There was a6 couple of things that came up. One is that with7 the people moving in and out of the building, we8 need to be able to enroll and take people off as9 they move in and out, and I don't recall that you

10 had something to address that because it's a big11 problem from our point of view.12 And also, I think when we talked --13 MR. DAVE BURTNIK: 7-by-24 support.14 MR. PETER ALLEN: No, no, no. It's15 nothing to do with the --16 MR. MICHAEL BRUNET: We're hoping to17 give you a slide on the, on the screen. "P". Just18 press "P"...19 For people that go -- right?20 MR. PETER ALLEN: Okay. Yeah. So I --21 THE COURT REPORTER: Sorry. I couldn't22 hear you.23 MR. PETER ALLEN: We talked about the24 whole thing, that we have a bunch of people coming25 here in September and literally, we need to turn

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1 them on or off on the 1st of September.2 MR. MICHAEL BRUNET: That's not a3 problem.4 MR. PETER ALLEN: Well, that's not what5 we were told originally; that you didn't have a --6 well, but how would you do it, then?7 This was, this would -- I think you8 said you'd have to go with a company, not with9 software.

10 MR. DAVE BURTNIK: I don't understand11 the question.12 MR. PETER ALLEN: Okay. We need --13 MR. DAVE BURTNIK: You're saying that14 we didn't -- you're saying we didn't have the15 ability to have people logon, all at once?16 MR. PETER ALLEN: No, no, no. That17 when we turn them over and give them new passwords18 and everything else, there was no part of the19 software that would accommodate that and also allow20 the "A's", "B's" and "K's" to come on or off. And21 also, with the hotel solution, it wouldn't work22 with our reservation system.23 MR. DAVE BURTNIK: No.24 CHAIR KEVIN BAILEY: Sorry, sorry.25 You included interfacing costs and everything in

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1 our system in these numbers? Is that right?2 MR. DAVE BURTNIK: If you want to pass3 me the mic, I will tell everybody.4 Actually, our solution had a PMS5 interface option, so we could actually interface it6 to the... You probably don't know this, but you've7 got a 5-star property management system that works8 for your hotel guests that come here during the9 summer while the schools are on break.

10 So we a big player in the hospitality11 market in Canada and we, we probably have about 2512 per cent of the national hotel market, so no one13 does more hotels than Allstream across Canada or14 Southern Ontario, especially, so we know the15 hospitality industry very well, and we explained16 all that to the people here when we talked about17 that. So we would be very well positioned to18 interface to the property management system as19 they're saying. And we did have an option that we20 could add, but they said to take that out; that21 they didn't need it.22 MR. CHARLIE OSBORNE: And, sorry, what23 was the cost because --24 MR. DAVE BURTNIK: $660, one-time25 charge. We were told that it wasn't necessary.

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1 MR. CHARLIE OSBORNE: Sorry. A2 one-time charge to permanently interface with our,3 our system?4 MR. DAVE BURTNIK: Correct.5 MR. PETER ALLEN: Yeah. But what about6 the residents?7 MR. CHARLIE OSBORNE: Yeah. Only for8 the hotel system.9 MR. DAVE BURTNIK: The residents?

10 MR. CHARLIE OSBORNE: Yeah.11 MR. PETER ALLEN: Yeah.12 MR. CHARLIE OSBORNE: We need it for --13 we have mostly residents.14 MR. DAVE BURTNIK: Yes. I know have15 you mostly residents, yes.16 MR. CHARLIE OSBORNE: Yeah.17 MR. DAVE BURTNIK: So... And also,18 there was another item that you could easily assign19 passwords, generate passwords on the fly. You can20 have passwords go for one day, one week, one month,21 nine months, whatever the case may be.22 We had a whole range of options that23 you could do just, just at a snap of a button, so24 we had, we had --25 MR. MICHAEL BRUNET: They weren't

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1 options money-wise; they were just features.2 SPEAKER: Printer fees.3 MR. DAVE BURTNIK: That was maybe 1,0004 bucks, 1,200 bucks or something. It was -- we were5 told it was too expensive and we were, we had to6 cut our costs back. We couldn't include that.7 That would be too expensive.8 MR. PETER ALLEN: No, no. I don't9 think that's true. We wanted to have an interface

10 with the hotel system. We wanted to have an11 interface with the residence database system.12 SPEAKER: Do you have now an interface?13 MR. PETER ALLEN: And, and it was not14 seamless. As you said, like, you wanted us to be15 printing tickets out every time --16 MR. DAVE BURTNIK: No. That was an17 option that you could have on it.18 MR. PETER ALLEN: Well, yes. But I19 mean, we still have to, we still have to register20 people. I mean, people, when they come on the 1st,21 they --22 SPEAKER: Shouldn't the Student Co-Op23 be a priority; not the hotel?24 SPEAKER: Exactly.25 MR. PETER ALLEN: Sorry. No, no. It's

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1 -- I'm not saying the hotel is a priority. The2 residence is a, is the priority, I a hundred per3 cent agree with you. But it wasn't, it wasn't a4 seamless situation to do it. Like, we would have5 had to have had this peripheral stuff.6 SPEAKER: The Internet was for the7 residents.8 MR. PETER ALLEN: Yeah. Absolutely.9 Yeah, yeah. No, but I mean --

10 CHAIR KEVIN BAILEY: Right. But would11 you want to go to the office and get, like, a12 ticket with a paper -- you know, number on it every13 time, to login?14 MR. DAVE BURTNIK: Oh. You wouldn't15 have to do that.16 CHAIR KEVIN BAILEY: Get a password for17 the day or something?18 MR. DAVE BURTNIK: You wouldn't have19 had to do that. No, no. You're taking that20 totally out of context. Excuse me. You're taking21 that totally out of context.22 I'm trying to explain that it would be23 totally flexible and you could have everything from24 a day, a week, a month, nine months, and you could25 do it online. And we went through several... I

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1 don't know. Is your, your current setup is set up2 so you can log online and pay with your credit card3 now, I guess?4 SPEAKER: No.5 SPEAKER: It's included in our --6 ---(Multiple speakers interject.)7 MR. DAVE BURTNIK: Oh. So we --but we8 went through, we went through great trials and9 discoveries with your credit card company to ensure

10 that our solution would do that. So we were told11 that it needed to do that and we checked and we can12 do that because of the server and the capabilities13 that we're providing with our solution.14 MR. PETER ALLEN: Actually, your --15 that's not true.16 MR. DAVE BURTNIK: Yes, it is,17 actually. Raven Anderson was the person at your18 credit card company that we talked to and we19 confirmed it all would work.20 SPEAKER: Okay.21 MR. PETER ALLEN: But I, I thought22 there was a problem with the credit card company;23 that they wouldn't --24 MR. DAVE BURTNIK: Not at all.25 MR. PETER ALLEN: Where we had to

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1 change our --2 MR. DAVE BURTNIK: Not at all.3 MR. PETER ALLEN: Okay.4 MR. DAVE BURTNIK: No. We confirmed5 that to you as, in an e-mail. I can send you6 another copy of the e-mail.7 MR. PETER ALLEN: Okay.8 SPEAKER: Point of information. Why9 were you guys not clear on these details?

10 SPEAKER: Yeah. Why --11 MR. PETER ALLEN: I was clear.12 SPEAKER: Apparently you weren't.13 SPEAKER: You're not.14 MR. PETER ALLEN: No, because, like,15 you know, this is part of the problem I had with16 them. This is salesmanship. I don't think this17 was discussed.18 SPEAKER: It was sent in an e-mail.19 MR. PETER ALLEN: Okay. But they're20 saying an e-mail, because I know for sure that21 there was no enrolling seamless --22 SPEAKER: Pull up the e-mail.23 ---(Multiple speakers interject.)24 MR. DAVE BURTNIK: I probably won't25 find it right now. I probably can't find it right

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1 now, but I know it's there. I mean, it was a2 couple of conversations with, the woman's name way3 Raven Anderson who works at your credit card4 clearing company. So we went through that and did5 e-mail, confirming that we could do all that.6 But somebody raised a good question7 about what features does that system give over8 this, of what we do. And now we've already heard9 at least three, not to mention lack of contention

10 issues with the access points.11 SPEAKER: How fast? Would it be the12 same amount we would pay monthly?13 MR. PETER ALLEN: Yes.14 MR. DAVE BURTNIK: I'm not privy to --15 well, I know you had a target.16 SPEAKER: $17.17 MR. DAVE BURTNIK: $17. I know our18 target -- well... I heard a, I heard a number19 floated around here about your deposit on your20 solution that you had installed was like 150K or21 something,--22 SPEAKER: Yeah.23 MR. DAVE BURTNIK: --and our total24 solution was 160-.25 SPEAKER: Oh.

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1 SPEAKER: Your total solution?2 MR. DAVE BURTNIK: Yeah.3 ---(Multiple speakers interject.)4 SPEAKER: What's the total price for5 the system we have?6 MR. DAVE BURTNIK: Sounds like they7 were about twice our price. I can't remember.8 SPEAKER: $311,000, $311,000.9 MR. DAVE BURTNIK: And ours was around

10 170- or something like that.11 SPEAKER: Wow.12 MR. ROBERT TURNPENNY: We did a lot13 more than put in a wire. We upgraded your phone14 system, made it an IP --15 ---(Multiple speakers interject.)16 SPEAKER: That has nothing to do with17 anything.18 SPEAKER: We asked for Internet.19 MR. ROBERT TURNPENNY: Our company was20 asked to do that.21 SPEAKER: So then it's Management's22 problem for making decisions for the membership. A23 democracy is a democracy, but not behind closed24 doors. And all of these decisions that they have25 made has been behind closed doors. (Applause)

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1 MR. PETER ALLEN: Well, that's how --2 SPEAKER: At double the price.3 SPEAKER: Right.4 SPEAKER: At double, double the price.5 MR. PETER ALLEN: The Board was6 given --7 SPEAKER: Double the price.8 MR. PETER ALLEN: The Board was given a9 directive from the members of the AGM. We went

10 through it. The Board discussed it, we got outside11 advice, and then they made a decision. That's how12 it works. We could have come back to everybody,13 but we don't -- no, we didn't come back with a14 plumbing project or anything like that.15 SPEAKER: How can we trust you to16 implement further decisions for the building when17 you fucked up so hard?18 SPEAKER: Woo.19 SPEAKER: Yeah. (Applause)20 MR. PETER ALLEN: But I still believe21 we have a good system and I think the number of22 access points and everything else will give us the23 system once they get a chance to get it running.24 SPEAKER: We're telling you we don't25 want it.

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1 MR. PETER ALLEN: Sorry?2 SPEAKER: We don't want what you gave3 us.4 MR. PETER ALLEN: Okay. If you don't5 want it, then give me a solution.6 ---(Multiple speakers interject.)7 MR. PETER ALLEN: We don't have the8 money to do that.9 SPEAKER: Yes, there is.

10 ---(Multiple speakers interject.)11 MR. PETER ALLEN: We don't -- no12 because the money -- part of the money is paid and13 we have to pay another hundred and --14 SPEAKER: Get it back --15 ---(Multiple speakers interject.)16 SPEAKER: If the courts say they didn't17 do the work, give the money back. I don't know.18 MR. PETER ALLEN: Well, I mean, you19 know, that would involve legal side and I'm not a20 legal person, so who knows.21 SPEAKER: Maybe we need a new Board. I22 don't know. We should vote those --23 SPEAKER: Yes.24 SPEAKER: Right. Vote of no25 confidence.

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1 SPEAKER: I motion for that.2 SPEAKER: No confidence.3 SPEAKER: When was --4 SPEAKER: Let Paul do --5 SPEAKER: Everybody be quiet.6 SPEAKER: Second.7 SPEAKER: Second.8 SPEAKER: Second.9 SPEAKER: It seems like you're on their

10 side; not on ours.11 SPEAKER: We need new management.12 MR. PETER ALLEN: Can you read the13 paper--14 SPEAKER: I motion to that.15 MR. PETER ALLEN: --about a motion16 they're making here?17 SPEAKER: Can I ask a question?18 MR. PETER ALLEN: Why don't you speak?19 SPEAKER: Okay. When was this Internet20 solution, the current one that we have; when was it21 supposed to be up and running, completely, like,22 you know, 100 per cent.23 MR. PETER ALLEN: Oh. It was meant to24 be 100 per cent on the 1st of September, so...25 SPEAKER: So, like, our company hasn't

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1 fulfilled that. Umm.2 SPEAKER: Their contract.3 SPEAKER: They haven't fulfilled their4 contract.5 SPEAKER: Yeah.6 SPEAKER: If they were supposed to be7 up and running 100 per cent by September 1st, like,8 they haven't fulfilled it, so what then?9 MR. PETER ALLEN: But they are trying

10 to complete it.11 ---(Multiple speakers interject.)12 SPEAKER: It's not fair.13 MR. EUGENE LOVELOCK: Listen, this is a14 really hard thing to do, but I would like to put a15 motion of nonconfidence on the floor for the Board,16 to dissolve the Board based on their apparent lack17 of understanding of this deal that was put through,18 lack of understanding of the details that were19 presented by Allstream, and the fact that we spent20 double. We spent double.21 SPEAKER: That's all that this meeting22 is for.23 MR. PETER ALLEN: Eugene, could I just24 hold it there a second. Can I ask Melissa to come25 and read from the...?

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1 SPEAKER: Might as well do it now.2 We'll just make another petition.3 SPEAKER: The whole building has to be4 here. That's not what this meeting is for.5 SPEAKER: No. We represent the6 building. We have quorum.7 SPEAKER: Well, then where's the 6008 rest of you guys?9 ---(Multiple speakers interject.)

10 SPEAKER: If you don't show, you don't11 care, buddy. That's, that's how it works.12 SPEAKER: Us, everybody has to --13 SPEAKER: You need everybody --14 continue this meeting.15 ---(Multiple speakers interject.)16 MS. MELISSA WILKES: Okay. So the17 wording that I have in front of the minutes --18 SPEAKER: Shh.19 SPEAKER: Guys.20 SPEAKER: Quiet, please.21 MS. MELISSA WILKES: "The members may,22 by resolution passed by a majority of23 votes cast at a general meeting duly24 called for that purpose, remove any25 director?

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1 This meeting wasn't called to remove2 directors. You'll have to call another one.3 SPEAKER: Point of information.4 MR. TRAVIS TAYLOR: The motion is to5 dissolve the Board, not to remove any specific6 member.7 MR. PETER ALLEN: It's the whole Board.8 It talks about the whole Board there.9 SPEAKER: Motion has been duly

10 presented.11 SPEAKER: Weren't told to give MCP12 hours either.13 SPEAKER: Yeah, exactly, yeah.14 ---(Multiple speakers interject.)15 SPEAKER: This is new business.16 SPEAKER: There's a question over here.17 SPEAKER: Please.18 SPEAKER: Go ahead.19 SPEAKER: What are we allowed to do at20 this meeting?21 MS. MELISSA WILKES: The reason that22 the meeting was called was to have the contract23 released. That's what the requisition said.24 MR. PAUL TIRIMACCO: -- satisfied with25 the contract, and then we'll change it. You're

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1 trying to deny us to do our democratic process.2 MS. MELISSA WILKES: No, no, no. You3 can call another meeting.4 SPEAKER: Hey.5 SPEAKER: You haven't answered her6 question. Can you please answer her question?7 SPEAKER: New business.8 SPEAKER: Point of information.9 MS. MELISSA WILKES: You cannot bring

10 new business to this meeting.11 SPEAKER: Point of information.12 SPEAKER: Robert's Rules.13 SPEAKER: Point of information.14 MS. MELISSA WILKES: You can bring it15 up, you can discuss it, but you cannot vote on it.16 It's not valid. I'm sorry.17 SPEAKER: Can you show me in the --18 ---(Multiple speakers interject.)19 MR. DAVE BURTNIK: Excuse me.20 SPEAKER: On the mic.21 SPEAKER: Guys.22 ---(Multiple speakers interject.)23 MR. DAVE BURTNIK: I had... Someone24 had asked me a question earlier about the credit25 card question. While I had some time to sit over

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1 here,--2 SPEAKER: Oh. You found something?3 MR. DAVE BURTNIK: --I found an e-mail4 where it says:5 Hi. Thanks for this. I also6 understand that our credit card7 gateway works for you, as well.8 Will there be a charge to set this9 up? I guess the only reduction cost

10 is going to be a reduction in access11 from 300 to 100 Meg. If you can,12 send me their latest quote.13 So I think that's confirmation that he14 knew about the interface capability with your15 credit card. (Laughter)16 SPEAKER: Oh.17 ---(Multiple speakers interject with18 applause and cheering.)19 MR. DAVE BURTNIK: There was one other20 item. I, I feel compelled to speak on this is21 because the person that's still in the room who22 volunteered this information about why the price23 went up, and think that fortunately he was here to24 share that information with us about the phone25 system being upgraded because we had proposed

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1 upgrades to the phone system, as well, but we were2 told, no, not to do that. 'Do not take that into3 account. We want to stick strictly to the4 wireless,' and that there was no money for that, so5 to take out our upgrade to the Mitel system that6 you have currently.7 As a point interest or information, as8 well, your system is a Mitel system. Allstream is9 Mitel's largest dealer in Canada. Up until a

10 couple of years ago, we were the largest dealer in11 North America. There was some merging going on in12 the States and we're no longer Number 1 in North13 America, but we're still the Number 1 dealer in14 Canada from a size point view. So we are well15 positioned to take care of your phone system here,16 as well, and that's one of the things that we had17 been discussing during the process, as well. But18 we were told to not provide any.19 And we provided pricing, but we were20 told to not bother quoting that because that was21 something not -- that was not going to be done.22 SPEAKER: This is a question for23 Charlie and maybe the, the one at the front there.24 MR. CHARLIE OSBORNE: Sure.25 SPEAKER: So anybody here that was at

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1 the general annual meeting last year, I just want2 to know, what's the difference between how we can3 ask other questions here, we can make motions here4 that weren't, like, originally addressed just5 'cause, like, I'm -- I don't know what the6 difference is between this and the annual general7 meeting where it was called -- like, we had certain8 issues on the table, but at any time when you talk9 about, 'Hey. I think we should get, like, new

10 weights put in the weight room,' that wasn't11 addressed in the original --12 MR. CHARLIE OSBORNE: Yeah. That's,13 that's sort of true. You can, you know, put minor14 other business on -- you know, discuss it at the --15 SPEAKER: What's "minor"?16 SPEAKER: What's "minor"?17 ---(Multiple speakers interject.)18 SPEAKER: Where does it say "minor"?19 SPEAKER: Where does it say that?20 SPEAKER: Quiet, please. Let her talk.21 MS. MELISSA WILKES: You can bring up22 other issues at the AGM, but if it's something23 substantial to be budgeting or something that's in24 the Act, you can't vote on it unless it's been on25 the agenda.

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1 SPEAKER: What's the line of2 demarcation between the two, between minor and3 major?4 MS. MELISSA WILKES: Well, if it's not5 in the Act, if it's something about, you know,6 weights in the weight room or something like that,7 that's not something that's that significant.8 Now--9 SPEAKER: Sure, it is.

10 ---(Multiple speakers interject.)11 MS. MELISSA WILKES: --somebody asked12 me about what section of the Act. It is Section13 104 is the removal of directors, and that's just,14 you know, all directors or one director; it doesn't15 matter.16 ---(Multiple speakers interject.)17 MS. MELISSA WILKES: A meeting has to18 be called for that purpose.19 SPEAKER: Could you read it out loud,20 please?21 MS. MELISSA WILKES: It's right here.22 SPEAKER: Could you read it out loud?23 MS. MELISSA WILKES: I'll read it24 again.25 SPEAKER: Out loud.

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1 MS. MELISSA WILKES: The members may,2 by resolution passed by a majority of the votes3 cast at a general meeting duly called for that4 purpose, remove any director before the expiration5 of his or her term of office and may, by a majority6 of the votes cast at the meeting, elect any7 qualified person in his or her stead for the8 remainder of his term.9 SPEAKER: Where does it prohibit new

10 business at a general meeting?11 SPEAKER: It doesn't say --12 SPEAKER: Where does the Act prohibit13 new --14 MS. MELISSA WILKES: You can talk about15 it. You can't -- you just can't pass a motion --16 SPEAKER: It doesn't say that we can't.17 SPEAKER: Show us where it says that.18 MS. MELISSA WILKES: It says "duly19 called for that purpose".20 SPEAKER: It says we can if we call a21 meeting, duly called --22 MS. MELISSA WILKES: Absolutely. If23 you call a meeting for that purpose --24 MR. PAUL TIRIMACCO: Let's adjourn this25 meeting and call a new meeting right now.

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1 SPEAKER: Exactly.2 ---(Multiple speakers interject with3 applause and cheering.)4 MR. PAUL TIRIMACCO: I call a new5 meeting right now. They don't represent us. They6 don't represent your best interests. They don't7 represent your best interests.8 ---(Multiple speakers interject with9 applause and cheering.)

10 SPEAKER: I would like to adjourn the11 meeting.12 ---(Multiple speakers interject.)13 SPEAKER: A question over here.14 SPEAKER: Hey. I have a suggestion. I15 suggest we adjourn this meeting. Calm down. Don't16 say anything.17 I suggest that we are presented with18 written information, clearly and concisely, which19 we're obviously not able to get at this meeting20 because it's chaos, in a written form from your21 company and your company and the Board. We all22 read it and figure out something, and then we come23 back once we're educated.24 SPEAKER: And then we vote and it's our25 decision.

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1 SPEAKER: Yes. But we need to be2 educated about it.3 SPEAKER: This has been very dishonest.4 They can't waste our money on a system that's not5 effective when they knew that there was a better6 option.7 SPEAKER: Motion to make it the8 Members' job to decide the next Internet plan.9 SPEAKER: Second it.

10 SPEAKER: Second that.11 SPEAKER: For? (Indicating) All12 against?13 I shouldn't have to do that, but...14 ---Discussion off the record at 8:3615 p.m.16 ---On resuming at 8:38 p.m.17 CHAIR KEVIN BAILEY: Okay. Hello.18 This lady over here wants to put a suggestion out19 and then Scott MacDonald (ph) has a suggestion.20 SPEAKER: Okay. I'm not very good at21 this, but as opposed to the Members coming up with22 different plans for Internet and then, like,23 bringing it to --24 MR. PAUL TIRIMACCO: No. That's what25 was suggested. We want to hear what they--

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1 SPEAKER: Let her finish, please.2 MR. PAUL TIRIMACCO: --have to offer3 and they have to offer.4 SPEAKER: Shh.5 SPEAKER: Somebody motion for Members6 to make the decision.7 MR. PAUL TIRIMACCO: To make the8 decision; not to make the plan.9 SPEAKER: No. We'll decide. Like,

10 come back in two weeks, show us theirs, show us11 theirs. We decide at a meeting, just like this.12 SPEAKER: We decide after they make the13 options available?14 SPEAKER: They present to us, yeah, in15 two weeks.16 SPEAKER: All right. Cool. (Laughter;17 applause.)18 CHAIR KEVIN BAILEY: Guys, that sounds19 good, but we do have to still follow procedure. We20 have to post it to the rest of the building. There21 are timelines that we have to follow. Like,22 there's a certain amount of time that something has23 to be brought forward, and it has to be posted for,24 I think, the 20 days or something like that.25 SPEAKER: So we'll, so we'll post.

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1 Let's, let's come back in two weeks, look at the2 two things.3 CHAIR KEVIN BAILEY: No, no. The4 time...5 ---Discussion off the record at 8:396 p.m.7 ---On resuming at 8:40 p.m.8 SPEAKER: Everybody, hold on a second.9 Hold on. One sec, sorry.

10 ---(Multiple speakers interject.)11 SPEAKER: Just wanted to bring some12 calm to this meeting or whatever. It's not a13 witch-hunt here, right. The Board of Directors14 volunteer their time and have, you know, to the15 best of their abilities.16 SPEAKER: Huh.17 SPEAKER: So this is -- hey. This is18 not a subjective opinion. Total objective, okay,19 as far as they're doing their best job, and try to,20 you know, make decisions based on their level of21 experience and the whole process of learning about22 it anyways.23 But some of the folks have been here24 for quite a while, volunteering thousands,25 countless of hours, whatever. So the main point

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1 is, we are not here to get anyone fired or anyone2 to dissolve a Board because --3 SPEAKER: Why not?4 SPEAKER: Well, what are we going to --5 how are we going to solve our problems with nobody6 at the helm?7 SPEAKER: Have an election immediately8 after.9 SPEAKER: Okay. Well, like -- okay.

10 So first, you have to get volunteers for an interim11 board. Then they have to get voted on. Then they12 have --13 SPEAKER: That happens in half an hour.14 SPEAKER: I'm just -- no. It actually15 probably takes a little bit longer.16 And then, the other thing is that17 there's, you know, there's an experience gap or18 whatever -- so I think what we are here for is to19 solve our Internet problems, not, you know, get20 anybody fired or dissolve any board or anything21 like that.22 ---(Multiple speakers interject.)23 SPEAKER: We could go on, like, with24 that after. That's not a, that's not a prudent way25 to proceed with this meeting in all the chaos, the

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1 din, the cacophony of all this. I think we should2 just find out right now, clearly, a solid3 foundation of how we're going to move forward on4 our Internet right now with the Board of Directors5 and the present Management.6 ---(Multiple speakers interject.)7 SPEAKER: Pardon me?8 SPEAKER: We don't trust the Board of9 Directors to do that. I don't.

10 SPEAKER: Well, and here is11 another Member.12 MR. ADAM PELLS: My name is Adam Pells.13 I'm on the Board.14 I believe one of the things that we can15 do is make a committee. We can make an Internet16 Committee. We can appoint some people in charge of17 that committee right now. We, as the Board, will18 work with those people who will work with you guys.19 You guys, as an Internet Committee, can20 have as many meetings down here as you guys want21 and hash stuff out. And then, what we need to do22 is we need to minimize the amount of point people23 that we're dealing with. There's too much24 unclarity going on. I feel like that would be a25 good way to move forward.

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1 SPEAKER: No.2 MR. ADAM PELLS: Okay.3 ---(Multiple speakers interject.)4 MR. ADAM PELLS: I tried, I tried.5 ---(Multiple speakers interject.)6 MR. EUGENE LOVELOCK: There's some7 debate about the Motion on the floor for dissolving8 the Board. I think the prudent thing to do is for9 me to withdraw the Motion to dissolve the Board

10 today, take that off the floor, and to put a11 further Motion on that we reconvene in two weeks --12 pardon me.13 SPEAKER: A lot of people are going14 home --15 SPEAKER: January --16 MR. EUGENE LOVELOCK: Janu--, thank17 you. To reconvene January 24th, so I believe that18 fits within the Act; to have another General19 Members' Meeting to talk about, to deal with the20 Internet solution, to talk about it and approve a21 contract that we want and, at the same time, to22 decide on the Board.23 SPEAKER: I think that's --24 SPEAKER: Also, to refund the money.25 SPEAKER: Yeah. Can we have a motion

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1 to refund the money?2 SPEAKER: Second that.3 SPEAKER: Second that.4 SPEAKER: Second.5 SPEAKER: Second.6 MR. EUGENE LOVELOCK: All in favour?7 (Indicating) Motion carries.8 SPEAKER: Clarification, please. I9 would just like a recap on exactly what we have

10 decided at this meeting.11 MR. EUGENE LOVELOCK: In terms of...?12 SPEAKER: What we voted on and what the13 actual extent we're taking.14 MR. EUGENE LOVELOCK: Okay. So I guess15 the clarification you're looking for is what the16 motion means that I brought forward.17 SPEAKER: Well, actually, this is in18 general, how many motions have we done? How many19 motions have been carried?20 MR. EUGENE LOVELOCK: Motions have been21 thrown on the floor and I went through one and22 there's been a lot of people throwing motions out.23 We probably shouldn't be doing all that. We should24 probably be a little more orderly than that.25 But the final motion, I can tell you,

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1 the final motion that I put out is to withdraw the2 nonconfidence vote on the Board, to reconvene3 January 24th to choose the contract that we want4 based on the numbers that were presented. So we5 could maybe spend an extra 10 or 15 minutes for6 David, to let him finish, okay. And when we7 reconvene on January 24th, we will decide on the8 Internet solution that we want, and also we will9 determine the question on the Board.

10 SPEAKER: And refund the money.11 SPEAKER: What about the money?12 SPEAKER: Is there anything else that13 we...?14 MR. EUGENE LOVELOCK: Well, we did15 approve hours for Members that came in. That's one16 that I do remember. I lost track of a few other17 ones.18 SPEAKER: Did we approve refunding our19 money for the months passed?20 MR. EUGENE LOVELOCK: I am unclear on21 that myself.22 SPEAKER: I definitely want that --23 SPEAKER: I thought that was going to24 be free.25 ---(Multiple speakers interject.)

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1 MR. PETER ALLEN: But if you're going2 to decide in January, you should finish everything3 in January.4 MR. EUGENE LOVELOCK: Is Trevor correct5 that it would be free until it's fixed, but no6 actual refunds to the Members?7 SPEAKER: Better be.8 SPEAKER: Pass the microphone along.9 MR. PETER ALLEN: You're having a

10 meeting. If you're going to decide everything,11 decide it all at the meeting.12 SPEAKER: We can't hear.13 SPEAKER: We can't --14 ---(Multiple speakers interject.)15 MR. PETER ALLEN: Sorry. No. I'm16 thinking that if this is the direction you're going17 in, which is fine, that you, when the meeting is18 requisitioned, that somebody could - and probably19 you; if you can do that, work with Melissa, so that20 all of these details are in there, so there's no21 question about it. I mean, they can be voted down22 or voted up, whatever. And then everything is23 decided in January. I mean, like, if you --24 another extra month's money back doesn't make any25 difference, as long as -- because then it's

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1 concise. Everything is done at the same time.2 SPEAKER: We already said -- but the3 issue that I have is, not only do I not have faith4 in the building getting the Internet because for5 months and months I've heard, 'Okay. We're doing6 the best we can.' I have had no Internet. I can't7 do the things I need to do and I'm going to have to8 buy Internet. I have zero faith. I need to go out9 and buy Internet and then I'm going out to sign a

10 contract. I don't want your Internet after. I11 don't want to pay for your Internet.12 MR. PETER ALLEN: Okay. Well, this is13 --14 SPEAKER: I want to opt out of it.15 MR. PETER ALLEN: Okay. Well, this is16 something that would have to be discussed at that17 meeting in whole budget. I mean --18 SPEAKER: But I'm going to buy the19 Internet before that meeting. I need Internet now.20 I can't wait.21 MR. PETER ALLEN: I don't have a22 solution to that --23 SPEAKER: We passed a motion to get our24 money back, didn't we? So why is there --25 SPEAKER: Well, why are we having a

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1 meeting now, then, if there's no solution now?2 Like, I respect that things take a very long time3 and that, of course, like, I understand that 'til4 January is reasonable. People are going to go5 away. And then, of course, switching over our6 contract, even if we decide we want to go with7 Allstream--8 MR. PETER ALLEN: No, I know. There's9 a --

10 SPEAKER: --switching the contract, by11 the time all that happens, the people living here12 now are going to be moved out, right. It's the13 thing -- like, the thing is that we are here with14 the representative from Introtel who could be15 telling us right now what we need to do to fix the16 Internet because it's, like, we can't wait for a17 month, really, because it takes so long.18 MR. PETER ALLEN: Right. Well, I think19 -- I'm not speaking for him, but I think he said20 that the middle of next week, they will be putting21 in new access points anyway, regardless --22 ---(Multiple speakers interject.)23 SPEAKER: So then, what was the point24 of having a meeting today, then?25 SPEAKER: I have an access point in my

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1 roof.2 SPEAKER: Because if there's no3 information to share and to progress on the4 situation now --5 SPEAKER: They released the contracts6 today.7 MR. PETER ALLEN: Okay. But what I can8 do is I can work with him and I can notice it in9 the building when it's all going to happen. That's

10 not a problem.11 ---(Multiple speakers interject.)12 SPEAKER: Is this going to cost us13 money?14 MR. PETER ALLEN: No.15 ---(Multiple speakers interject.)16 SPEAKER: I have a question.17 MR. EUGENE LOVELOCK: May I make a18 point? At this point in the game, I put a motion19 on the floor that seems to have been approved and20 carried; that we adjourn the meeting and come back21 on January 24th.22 SPEAKER: Wait, wait, wait.23 SPEAKER: It sounds like there's some24 interest in pursuing this now.25 MR. EUGENE LOVELOCK: Okay.

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1 SPEAKER: Can we take a vote to see if2 we want to look at the two plans right now and make3 a decision --4 MR. EUGENE LOVELOCK: Well, and that's5 a really good point. Can we take a -- I think I6 know what you're going to say, but you can7 interrupt me if I'm wrong, okay. I'll give you8 that.9 SPEAKER: Okay.

10 MR. EUGENE LOVELOCK: All right. What11 I think we should do is take a few minutes and just12 let David finish. We can also talk to the Introtel13 person and we can get their, both their14 perspectives.15 SPEAKER: Honestly--16 MR. EUGENE LOVELOCK: Yes?17 SPEAKER: --it has nothing to do with18 what you just said.19 MR. EUGENE LOVELOCK: Okay. Go ahead.20 SPEAKER: Okay. Can the Management21 please comment on that e-mail that you showed us?22 MR. EUGENE LOVELOCK: Oh. Okay.23 MR. PETER ALLEN: I mean --24 ---(Multiple speakers interject.)25 SPEAKER: Okay. So I think it's clear

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1 that we all have issues with the Management and the2 different proposals that have been put on the floor3 and their ability to decide on them, right?4 SPEAKER: Yeah.5 SPEAKER: Okay. So --6 SPEAKER: Can my question please be7 answered?8 SPEAKER: She was before you. You just9 didn't know.

10 SPEAKER: I just want to say that,11 would it be better if we got a third party person12 who doesn't get paid, like, based on who gets paid13 if there's a contract, like a broker who deals with14 all of the different vendors who could get the best15 prices for us?16 ---(Multiple speakers interject.)17 MR. CHARLIE OSBORNE: Sorry. Guys, I18 have an answer. This is, this is exactly what the19 Board of Directors did do, so I mean we heard20 Paul's solution where he gave us this Allstream21 quote. We also heard from Introtel, and then we22 looked at a third party, like outside consultant23 who had no interest whatsoever in any of this, but24 who is definitely an expert in his field, to give25 us some additional information on these, on these

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1 contracts and to provide a little bit of advice, so2 this is something that's already been done.3 One thing, I mean, guys I know, like, I4 think everybody is upset here because you think5 that, that there was this, like, perfect, perfect6 contract on the table and then this, like, sneaky7 Board just came in and, and, you know, disregarded8 what would be the best for all of us and --9 SPEAKER: Yeah.

10 ---(Multiple speakers interject.)11 MR. CHARLIE OSBORNE: Hey. No. Guys.12 Guys. The Board of Directors, the Board of13 Directors lives here, too. I mean, you guys have14 all seen this YouTube video, apparently, I guess,15 that was put out by some people that has tons of16 factual errors in it. You -- like, honestly --17 MR. PAUL TIRIMACCO: Oh, really.18 ---(Multiple speakers interject.)19 SPEAKER: I didn't see the video.20 MR. CHARLIE OSBORNE: I would actually,21 I would actually love to go through the video and22 point out every single--23 SPEAKER: I didn't see it.24 MR. CHARLIE OSBORNE: --error for25 error.

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1 SPEAKER: I didn't see it and based on2 what happened today, I can tell that this is shit,3 this is good, and you guys made a mistake.4 MR. CHARLIE OSBORNE: We could do that5 tonight. You can't say what the other system would6 have been like. You don't know.7 SPEAKER: These guys didn't tell us --8 ---(Multiple speakers interject.)9 SPEAKER: You're corrupt.

10 MR. PAUL TIRIMACCO: Price. Half the11 price.12 MR. EUGENE LOVELOCK: Moathe would like13 to --14 ---(Multiple speakers interject.)15 THE COURT REPORTER: Can't hear. Can't16 hear you.17 SPEAKER: Okay. This is the only way18 questions work, apparently; grabbing the mic.19 Can you please comment on his e-mail20 regarding the credit card issue because what you21 said right before he showed us the e-mail was22 exactly the opposite of what he showed us.23 SPEAKER: Yeah.24 ---(Multiple speakers interject.)25 SPEAKER: And it's proven, so please

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1 comment on that, please.2 SPEAKER: Woo.3 MR. PETER ALLEN: I believe that you4 sent the e-mail, but I still think that the credit5 card company - I just asked Melissa if we had --6 but I'd check it out, as well. But that was one of7 -- it's not so much the credit card. It's more the8 enrollment than anything else that we had a problem9 with.

10 ---(Multiple speakers interject.)11 MR. PAUL TIRIMACCO: I would like to12 throw in something here.13 SPEAKER: You changed what you were14 arguing. You changed the point.15 SPEAKER: Boo.16 SPEAKER: Doesn't answer.17 SPEAKER: It's a sidestep.18 SPEAKER: Bait-and-switch.19 SPEAKER: Woo.20 MR. PAUL TIRIMACCO: So Charlie said21 something here that was very pertinent; that there22 are factual, a lot of factual incorrect, things23 that are incorrect about the video. And I know,24 here tonight, there's three, maybe four, we have25 four sworn Affidavits about what was promised to

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1 the membership at that meeting; four sworn2 Affidavits, and I can go get them.3 SPEAKER: Yeah. That's what we need.4 MR. PAUL TIRIMACCO: Yeah. So...5 SPEAKER: In the meantime, can we do6 the round of questions?7 MR. PAUL TIRIMACCO: Oh.8 MR. EUGENE LOVELOCK: Your questions;9 correct?

10 SPEAKER: Can we retry that because I,11 I didn't get my answer yet.12 MR. EUGENE LOVELOCK: Okay. So just13 speak it in the mic for us.14 SPEAKER: Can I please ask the same15 question again? Can we have a direct comment as to16 why you said the credit card wasn't working or17 whatever, and then he had proof--18 SPEAKER: ...that it was.19 SPEAKER: --directly against what you20 said,--21 SPEAKER: You said the exact opposite.22 SPEAKER: --without sidestepping this23 time.24 SPEAKER: Yeah. No changing the25 subject.

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1 MR. PETER ALLEN: No. I got, I got the2 e-mail. All I'm saying is that I believe, when we3 checked into it, it didn't work through our bank,4 but I can check --5 SPEAKER: Why did you contradict6 yourself, like, directly before he showed the7 e-mail?8 MR. PETER ALLEN: No. I, I --9 SPEAKER: You said the exact opposite.

10 MR. PETER ALLEN: This has all happened11 a long time ago--12 SPEAKER: Oh.13 MR. PETER ALLEN: --and I know that the14 end result was, I believe, that the credit cards15 didn't work. We had to go to a--16 SPEAKER: Should have came prepared.17 MR. PETER ALLEN: --U.S. clearer, not18 our local clearer with Meridian, right. So I, I19 will check it out.20 SPEAKER: To be honest, when you're21 dealing with that much money, it's kind of hard to22 forget the fact that it didn't work or it worked.23 That's just in my personal opinion, though.24 MR. PETER ALLEN: There's no money25 involved in that. It's just an interface.

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1 SPEAKER: But that still doesn't2 explain why you said -- if you have been working3 for so long in this business, then...4 SPEAKER: We trusted you and you fucked5 up.6 SPEAKER: Yeah. (Laughter) Basically.7 SPEAKER: We trusted you and you fucked8 up; bottom line.9 SPEAKER: Oh.

10 SPEAKER: Seems like you made a really11 bad judgment call.12 SPEAKER: So just leading from my13 point, clearly there's an issue with who is14 controlling this whole membership thing. The15 Board, the Management and, quite frankly, we need16 another solution than waiting that long.17 Like, that's, like, perfect, but18 someone here brought up the point that by the time19 everything gets changed, we're all going to be out20 of here anyways. And I'm sorry, I can't deal with21 the fact, like, for two more months, at least, that22 there's people controlling this whole building that23 have holes in them. Yeah.24 SPEAKER: Yeah.25 SPEAKER: Like, we need full, like...

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1 MR. PAUL TIRIMACCO: Confidence,2 disclosure, transparency.3 SPEAKER: Confidence, disclosure,4 transparency. Someone else want to pull out a5 dictionary? (Laughter)6 SPEAKER: Good words, good words.7 ---(Multiple speakers interject.)8 SPEAKER: I think that even though a9 lot of us aren't going to be here by the time the

10 Internet is perfect, it still needs to be perfected11 for people who are going to come live here.12 SPEAKER: Yeah.13 SPEAKER: Yeah.14 SPEAKER: Thank you.15 SPEAKER: Yeah. I think that's really16 important now. (Applause)17 SPEAKER: Woo.18 SPEAKER: But we're going to have to19 pay for a solution and we're going to have to sign20 a contract, so we're going to have to keep paying21 for our own Internet, even if you do finally figure22 out what the hell you're doing when we're here.23 MR. EUGENE LOVELOCK: Well, I think now24 I understand where you're coming from, and I hear25 where you're coming from, and they're both very

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1 valid points. So what I think we should do is2 follow the original motion and reconvene on January3 24th, and really think about the other people that4 have to live here and the long-term solution that5 actually needs to go in place.6 I would like to spend a little bit more7 time, but not too much because we've been here a8 long time, and Tim Horton's doesn't go that far,9 okay.

10 Let's let David finish his presentation11 and then we'll adjourn and then come back. But we12 will need a motion to adjourn - well, we passed it13 - so we'll need to give him another 10 or 1514 minutes and then go. But this is very important to15 understand that the motion to have the meeting is16 already done, so we do not have to petition the17 Board again. We passed it. Okay.18 MR. DAVE BURTNIK: I'm not really sure19 what else I'm going to present on, other than, as I20 said, we brought forward a solution which was, I'm21 still not fully clear on what their pricing was.22 That's not the point, but our point, our system23 does seem to be quite a bit less expensive and we24 did guarantee 100 per cent that it would work. And25 we do provide, as part of the solution that we

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1 brought in, features that were sought after, but2 not delivered; credit card interface, possible3 e-mail interface, and...4 SPEAKER: 24/7 support.5 MR. DAVE BURTNIK: And 24/7 support6 and... Sorry.7 SPEAKER: At half the price.8 MR. DAVE BURTNIK: At half price. And,9 if requested, certainly --well, I mean, your phone

10 system is already upgraded, apparently. The term11 used earlier this evening was, it was upgraded for12 Voice over IP.13 SPEAKER: Guys, could you keep it down,14 please?15 SPEAKER: Shh.16 MR. DAVE BURTNIK: So now, I'm not sure17 if you're actually... During the process, we were18 told that one of the reasons why we shouldn't19 pursue Voice over IP is because the building20 already had certain contracts in place for your21 phone lines with, I think it was Rogers.22 SPEAKER: Bell.23 MR. DAVE BURTNIK: No, no, no. For the24 actual phone lines to the building. So because25 there was a contract still, that was one of the

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1 reasons why that was totally off the table, because2 one of our solutions was, because Allstream's a3 carrier, as I mentioned earlier, with the fibre4 that we'd be able to provide, we would also be able5 to provide phone lines to the building at a much6 less, much lower price, providing SIP trunking.7 So, and that, SIP trunking would be a reason to go8 to Voice over IP. Your system was already Voice9 over IP. If I'm allowed, after this session, I

10 will go and look at your equipment to see what was11 upgraded, to give you an opinion on what is now12 versus what it was before because our proposal at13 one point, like I said, did include upgrading the14 system. I think that would be to your, to the15 Members' benefit to know, I guess.16 SPEAKER: Motion to do that; make that17 information available to the membership.18 SPEAKER: Oh, yeah. Definitely second.19 SPEAKER: Not just to see the offers,20 but have photocopies --21 SPEAKER: Umm. I second.22 SPEAKER: Yeah.23 SPEAKER: Second it.24 SPEAKER: Vote in favour.25 SPEAKER: All in favour.

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1 SPEAKER: Favour.2 ---(Multiple speakers interject.)3 MR. EUGENE LOVELOCK: Okay. So I see4 we passed a motion. I don't know what we passed,5 but apparently we passed a motion. (Laughter)6 ---(Multiple speakers interject.)7 SPEAKER: -- we have access to see what8 up, upgrades that the other company made --9 MR. EUGENE LOVELOCK: Oh. I understand

10 the motion. Okay. Let me repeat the motion.11 The motion that was put out from, that12 was just explained to me was that David Burtnik and13 his Allstream technical team have full and complete14 access to see all the equipment, to know what was15 upgraded, what is old, what they can work with, and16 come up with a solution.17 May I add to the motion that once they18 found it, they have a report; that the written19 report doesn't have to contain dollar figures on20 the contract, but the actual written report that21 they have is circulated into every Member's22 mailbox.23 SPEAKER: Yes. (Applause) Seconded.24 SPEAKER: Second.25 MR. EUGENE LOVELOCK: Passes, I guess.

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1 Trevor has a point to make so, let's2 give him the mic.3 MR. TREVOR LACHAPELLE: Okay. So there4 was some discussion before about the fate of the5 Board, and we were talked into rescheduling that.6 I was looking at the CMHC Guide to7 Co-op Housing website and there is one other8 option, if you guys are interested. It's called a9 "special resolution" and it's a resolution that's

10 submitted to a meeting of the co-op or a meeting of11 Directors - this would be a meeting of the co-op -12 and passed at that meeting by more than a simple13 majority, so like two-thirds or three-quarters,14 umm, and... Yeah. So that's, that's what it says;15 two-thirds or three-quarters, depending on the, the16 Province.17 So Melissa would be able to tell us18 what Ontario law requires here, whether it's19 two-thirds or three-quarters, and so if you guys20 are still interested in that, and there seems to be21 a lot of interest around here, we could pass a22 special resolution to open this meeting up to23 other, other motions, as you're interested.24 SPEAKER: Can we take a brief, brief25 dinner and come back? (Laughter)

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1 SPEAKER: No. Let's get it over with.2 Get it over with.3 MR. TREVOR LACHAPELLE: I don't think4 so.5 MR. EUGENE LOVELOCK: One more6 question. Feel free to scarf on all the Timmy's7 you want because they're just going to go to waste8 if you haven't eaten them.9 SPEAKER: There's Timbits? James,

10 bring some.11 ---(Multiple speakers interject.)12 SPEAKER: Okay. So many of these13 motions have been presented and then passed. I've14 been watching this whole area and nothing is being15 written down. Is it being recorded somewhere?16 MR. PETER ALLEN: No. There's a lady17 at the end here.18 SPEAKER: Yeah.19 SPEAKER: Nothing has been typed out.20 I've been watching.21 ---(Multiple speakers interject.)22 MR. EUGENE LOVELOCK: There's a23 reporter at the end.24 SPEAKER: There's a reporter.25 MR. PETER ALLEN: There's a reporter.

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1 MS. LISA GILLANDERS: She's taking2 minutes.3 ---(Multiple speakers interject.)4 SPEAKER: We have a stenographer here.5 MR. TREVOR LACHAPELLE: So...6 SPEAKER: There is an audio voice7 recording.8 SPEAKER: There's two audio recordings9 and the stenographer's notes.

10 MR. TREVOR LACHAPELLE: Based on what11 the CMHC has on their website, are you guys12 interested in looking at a special resolution?13 SPEAKER: Yes.14 MR. TREVOR LACHAPELLE: Show of hands.15 ---(Indicating)16 MR. TREVOR LACHAPELLE: Looks like a17 majority to me. Okay. So we're going to stay?18 SPEAKER: Yeah.19 SPEAKER: Yeah.20 MR. TREVOR LACHAPELLE: Okay.21 SPEAKER: I have a question. If we did22 go to, umm, all, All -- I'm going to call you23 "Allstars" (ph). (Laughter) I know it's24 Allstream, but I call you "Allstars". Okay.25 If we did go with you, how quickly

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1 could we implement your system, so that we would2 have a solution? How quickly would we have a3 solution?4 MR. DAVE BURTNIK: Well, first, we5 would need to look and see the situation. If, if6 the cabling is reasonable -- now, obviously you've7 have got a commitment, a contractual commitment on8 what you've, what you've -- and what you've paid so9 far. So if your... If that cable is going to

10 remain in place, then if it's reusable in, in the11 correct locations for the access points we'd want12 to install, that would definitely cut down on the13 ramp-up time to install.14 Michael is saying it might be about15 four weeks to get something going. Like I said,16 there's a number of components.17 Initially, you are using this TeraGo18 wireless. You know, you could leave that in place19 until the fibre was installed. I'm assuming you20 wanted to make the fibre, go for the fibre install,21 assuming you can get out of that TeraGo contract22 and assuming there's a contract for that. I mean,23 there's too many questions in my mind to give any,24 you know, a serious answer to that. Yeah. We have25 to go the research first, but it has to be

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1 worthwhile.2 SPEAKER: And then, we'd also want to3 know, how long would it take Intel (sic), Introtel4 to, to make their changes. And then -- but in the5 long term, it seems obvious that if we went with,6 umm, well, sorry, All...7 SPEAKER: Allstream.8 SPEAKER: Allstream.9 SPEAKER: ...Allstream in the future,

10 even if it took four weeks and these guys took11 three weeks, which I don't think they would. I12 think they would take longer. I don't know that13 for sure -(laughter)- but that Allstream would have14 better options in the long run anyways for the15 building and for the people here, so...16 SPEAKER: Yes.17 MR. ROBERT TURNPENNY: Based on, on18 what information?19 SPEAKER: Based on everything we've20 discussed tonight.21 SPEAKER: You said yourself, there was22 no benefits from your plan.23 MR. ROBERT TURNPENNY: No, no, no, no.24 No, no, no.25 MR. CHARLIE OSBORNE: Who's --

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1 MR. ROBERT TURNPENNY: No, no, no.2 MR. CHARLIE OSBORNE: Who's actually3 telling you this?4 MR. ROBERT TURNPENNY: No, no. That's5 not what I said.6 SPEAKER: You did say this.7 SPEAKER: He was asked that.8 ---(Multiple speakers interject.)9 MR. ROBERT TURNPENNY: You asked me

10 what we didn't have against their, their proposal;11 what we didn't have. There's a, there's great12 difference between that company and this company.13 SPEAKER: I asked what benefits we14 receive from the Introtel plan as opposed to --15 MR. ROBERT TURNPENNY: May I apologize?16 I misunderstood your question.17 SPEAKER: With all due respect to18 yourself, but it seems like you don't care enough19 for this contract to bring some specialty people to20 answer questions. You, yourself, every damn21 question we asked you is like, 'I'm not sure. I22 wasn't even involved in this. I don't know, I23 don't know, I don't know, I don't know.'24 SPEAKER: 'I'm not a bits-and-bytes25 guy.'

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1 ---(Multiple speakers interject.)2 SPEAKER: You were sleeping a minute,3 ago, too. Several of us --4 SPEAKER: So, so if you really cared5 about this $300,000 contract, you would have a team6 there, defending your position of the company --7 (Applause)8 MR. ROBERT TURNPENNY: CEO.9 SPEAKER: -- to, to, to promise to

10 provide what your contract says -- (Applause)11 ---(Multiple speakers interject.)12 SPEAKER: Can everybody hear me?13 SPEAKER: Yes.14 ---(Multiple speakers interject.)15 SPEAKER: -- standing up --16 SPEAKER: Therefore, everything you say17 --18 SPEAKER: Shh.19 SPEAKER: -- you have no credibility20 because you don't have a team. You have nobody to21 answer our questions. You're sitting down. You22 don't know...23 SPEAKER: And you spent three months24 installing a plan that doesn't work.25 SPEAKER: You said you did research and

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1 you just --2 MR. ROBERT TURNPENNY: Like I said, I3 can't change history, all right.4 ---(Multiple speakers interject.)5 SPEAKER: Oh, no.6 SPEAKER: We don't expect you to. We7 just want you to be accountable.8 SPEAKER: Shh.9 SPEAKER: -- accountable for your

10 history.11 MR. ROBERT TURNPENNY: What I said to12 you is, by next Wednesday, I can have a plan in13 place to have this resolved.14 ---(Multiple speakers interject.)15 SPEAKER: How long will it take to16 implement that plan?17 MR. ROBERT TURNPENNY: As soon as --18 excuse me. As soon as I know what we're going to19 have to do to resolve this.20 SPEAKER: You've been here four months21 and you still don't know what you have to do.22 SPEAKER: What have you been doing for23 four months?24 MR. ROBERT TURNPENNY: Your --25 SPEAKER: What have you been doing?

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1 MR. ROBERT TURNPENNY: I became, I2 became--3 ---(Multiple speakers interject.)4 SPEAKER: Shh.5 MR. ROBERT TURNPENNY: --aware of this6 three weeks ago.7 SPEAKER: Why didn't --8 SPEAKER: What?9 ---(Multiple speakers interject.)

10 SPEAKER: Now he's saying --11 SPEAKER: Why has he only been declared12 that three weeks ago when it has been more than13 three months?14 SPEAKER: When I've been e-mailing you15 for over two months.16 SPEAKER: -- been complaining for the17 past three months.18 SPEAKER: Like, I'm not blaming you.19 I'm not blaming --20 MR. ROBERT TURNPENNY: I know. It's21 my -- it, it -- listen.22 SPEAKER: Can the GM--23 MR. ROBERT TURNPENNY: We, as a --24 SPEAKER: --answer that question?25 MR. ROBERT TURNPENNY: We, as a

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1 company, okay, that information should have come to2 me two months ago, okay.3 SPEAKER: Yes.4 MR. ROBERT TURNPENNY: Within my own5 organization,--6 SPEAKER: Point of information.7 MR. ROBERT TURNPENNY: --it should, it8 should --9 SPEAKER: Point of information. Can

10 the GM clarify why this information was only11 brought to you three weeks ago?12 MR. ROBERT TURNPENNY: It's not his13 fault.14 SPEAKER: Okay.15 ---(Multiple speakers interject.)16 SPEAKER: You answer the question.17 MR. ROBERT TURNPENNY: It's my fault.18 SPEAKER: Oh.19 SPEAKER: Okay. Then now, that puts20 your company at fault.21 ---(Multiple speakers interject.)22 SPEAKER: Then stop trying to protect23 yourself by saying you only found out about it --24 ---(Multiple speakers interject.)25 MR. ROBERT TURNPENNY: I only found out

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1 about this three weeks ago.2 SPEAKER: Then that's your fault.3 MR. ROBERT TURNPENNY: It is.4 SPEAKER: So why are you--5 MR. ROBERT TURNPENNY: Somebody within6 our organization should have --7 SPEAKER: --using it to excuse8 yourself?9 SPEAKER: Why, you are using it as an

10 excuse?11 MR. ROBERT TURNPENNY: There is no12 excuse.13 SPEAKER: They cut you off and then get14 away from the contract and have someone else do it.15 MR. ROBERT TURNPENNY: That would be a16 mistake for you.17 SPEAKER: Would it?18 MR. ROBERT TURNPENNY: Yeah.19 SPEAKER: I don't think so.20 ---(Multiple speakers interject.)21 SPEAKER: I would like to know how it22 is your fault that the information has only come to23 you a couple of weeks ago.24 MR. ROBERT TURNPENNY: Because whenever25 I --

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1 SPEAKER: A point information --2 MR. ROBERT TURNPENNY: As far as I'm3 concerned, when -- any time this company makes a4 mistake, it's my fault.5 SPEAKER: All right. But if the6 information did not get to you, then that is not7 your fault.8 MR. ROBERT TURNPENNY: But if it didn't9 get to me, it is my fault. I should have got it

10 earlier.11 SPEAKER: So I'm just going to say, say12 we do want to break the contract. How do we go13 about looking into breaking it?14 THE COURT REPORTER: Can't hear you.15 MR. EUGENE LOVELOCK: So this is a good16 question about how much it's going to cost us to17 break our contract and what that would mean in18 terms of rent.19 SPEAKER: How long is the contract for?20 MR. EUGENE LOVELOCK: I'm sorry? How21 long, what?22 SPEAKER: How long is the contract for?23 SPEAKER: How long is the contract for?24 What's the contract term?25 MR. EUGENE LOVELOCK: Yeah. We have a

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1 copy, but I don't know if...2 ---(Multiple speakers interject.)3 SPEAKER: How long is it for?4 MR. PETER ALLEN: The contract with5 these guys has no term, but we do have a contract6 for the bandwidth.7 ---(Multiple speakers interject.)8 SPEAKER: How long?9 MR. PETER ALLEN: Three years.

10 SPEAKER: Wow.11 MR. PETER ALLEN: So that's why12 -(inaudible)- agree to sign up for a certain amount13 of time.14 SPEAKER: But if they didn't provide15 the services they claimed they would provide by16 September 1st, then they are in breach of contract.17 MR. EUGENE LOVELOCK: Cory, hang on. I18 would like to make a motion, so what I would like19 to is do enter for a motion of special resolution20 of the Members that we vote upon, to open the21 meeting to new business and new motions to be put22 on the floor.23 SPEAKER: Seconded. (Indicating)24 SPEAKER: In favour.25 SPEAKER: In favour.

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1 ---(Multiple speakers interject.)2 SPEAKER: Woo.3 MR. EUGENE LOVELOCK: I believe we have4 a pass.5 SPEAKER: I also have a question after6 that.7 MR. EUGENE LOVELOCK: Oh. We have a8 question. Hang on.9 SPEAKER: This is whoever wants to

10 answer it. How much -- okay, I know it's 17 a11 month or something like that, but how much is it12 monthly for the whole building, with what we have13 right now?14 MR. PETER ALLEN: For the bandwidth?15 SPEAKER: Yeah. For the Internet,16 like, for the whole service.17 MR. PETER ALLEN: $6,000.18 SPEAKER: 6,000 a month?19 MR. PETER ALLEN: Yeah.20 SPEAKER: Okay. And how much did they21 say it was?22 MR. DAVE BURTNIK: So at the time,23 like, our pricing has come down by since then, but24 at the time when we proposed, the Internet was a25 little over 5,000 a month for 300 Meg on fibre.

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1 MR. ROBERT TURNPENNY: But fibre could2 not be delivered.3 SPEAKER: Sounds like a better deal.4 MR. ROBERT TURNPENNY: Fibre could not5 be delivered.6 SPEAKER: Why?7 SPEAKER: What?8 MR. ROBERT TURNPENNY: We would have9 brought fibre in here for $4,000. Because you have

10 to get a building permit from the City. The, the11 cable company --12 ---(Multiple speakers interject.)13 SPEAKER: Guys, quiet.14 SPEAKER: Shh.15 MR. DAVE BURTNIK: As a carrier,16 Allstream, as a carrier, we have our, our own17 people, I guess, doing installs.18 I'm not on that side of the business.19 As I mentioned, I'm more of a coach in this.20 On the network side, the woman that was21 involved in that part, her name is Nancy Wyborn,22 and we provided those, pricing as part of the23 package, like I say, back in the spring.24 Normal delivery time frame on that is,25 I think it's 75 days to 90 days. So that was done

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1 in April or May when we thought it was going to be2 going. It probably would have been realistic to3 get you up and running for September, but I, I4 can't, you know, clarify because that's not my5 department.6 But we had also provisioned things7 when, when orders escalate through the system, when8 a salesperson like Nancy put it in, that looked9 fairly positive. We had already started the

10 process. Allstream had already invested some plant11 work money to have this survey done. I can't12 remember the date. But that was kind of a mistake13 on her part for us to do some work without any kind14 of contract, but we had already started the15 process, so I -- from my understanding from Nancy16 was that we would have hit your commitment of17 having the fibre installed for September, but18 again, that would be her to answer that for sure,19 but...20 MR. EUGENE LOVELOCK: A question.21 SPEAKER: So now that we've heard that22 that was $6,000 a month; now it's $5,000 a month,23 what does the general manager have to say as to why24 it will be $6,000 a month?25 MR. PETER ALLEN: I didn't hear what he

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1 said.2 SPEAKER: He wants to know, if the3 Allstream plan was cheaper, why did you go with4 Introtel?5 MR. PETER ALLEN: Well, we talked about6 that. We said the Board and our advisor felt that7 we should have a system that --8 SPEAKER: Why?9 SPEAKER: What is the reasoning? Not

10 because somebody told you. What is your opinion?11 MR. PETER ALLEN: My opinion is that we12 needed more access points and theirs was a better13 system, and that's still our opinion.14 SPEAKER: The Introtel system was a--15 MR. PETER ALLEN: Yes.16 SPEAKER: --better system --17 SPEAKER: How can you, how can you --18 SPEAKER: He just explained earlier--19 SPEAKER: Wait. Wait, wait, wait.20 SPEAKER: Shhh.21 SPEAKER: --how you can use less access22 points --23 ---(Multiple speakers interject.)24 MR. CHARLIE OSBORNE: You guys, if you25 want a technical opinion, let's get, let's get the

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1 guy who runs the Internet for Toronto to give a2 technical opinion.3 MR. EUGENE LOVELOCK: Hang on.4 ---(Multiple speakers interject.)5 MR. CHARLIE OSBORNE: Like, we have --6 guys --7 SPEAKER: Point of order.8 MR. EUGENE LOVELOCK: Hang on. I think9 I have a way out this, if you're interested.

10 We have put a special, a motion for a11 special resolution on the floor, to open the floor12 to new motions and business. That was seconded and13 passed, so it's passed.14 SPEAKER: Yeah.15 MR. EUGENE LOVELOCK: Now I would like16 to put a motion of confidence (sic) of the Board on17 the floor and I'm looking for a seconder.18 SPEAKER: Second.19 SPEAKER: Second.20 ---(Multiple speakers interject.)21 MR. EUGENE LOVELOCK: Can we have a22 vote?23 ---(Multiple speakers interject.)24 SPEAKER: Motion of nonconfidence.25 MR. EUGENE LOVELOCK: Nonconfidence.

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1 SPEAKER: Let's see your hands.2 MR. EUGENE LOVELOCK: A motion of3 nonconfidence.4 SPEAKER: All opposed?5 MR. EUGENE LOVELOCK: Motion carries.6 ---(Multiple speakers interject with7 applause and cheering.)8 MR. EUGENE LOVELOCK: I, I have to9 apologize. I missed a very key thing. The key

10 thing is, now we have to have elections. So what11 I'm going to suggest is, we go fetch the ballot box12 and the ballots.13 SPEAKER: Can we have Security?14 MR. EUGENE LOVELOCK: And, yes. We'll15 get Rod or whoever Rod determines to get the ballot16 box, and now we will conduct the election for an17 interim board.18 ---(Multiple speakers interject with19 applause and cheering.)20 SPEAKER: I wanted to ask the general21 manager --22 ---(Multiple speakers interject.)23 SPEAKER: Everybody.24 SPEAKER: Shh.25 SPEAKER: So for those students or

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1 residents who have not had Internet, at all,2 besides just refunding us our money, we can't wait3 'til whenever you guys figure it out -(Security4 radio interrupts)- so I think that what you should5 do is, for those people, take it out of the rent.6 We should not have to pay it because we're going to7 have no choice but to go get our own contract8 somewhere else.9 SPEAKER: Take it out of the rent,

10 yeah.11 SPEAKER: --so take it out of the rent12 for next semester as well as refunding it. Yes?13 MR. PETER ALLEN: Well, I mean, I can14 check it out, yeah.15 SPEAKER: No.16 MR. PETER ALLEN: No. I can't say17 'yes' like that.18 SPEAKER: You can't say 'yes' to --19 MR. PETER ALLEN: You need a Board to20 do that.21 SPEAKER: They're not the Board. Let's22 hold the elections.23 SPEAKER: Okay. So let's hold the24 election and then we'll move --25 ---(Multiple speakers interject.)

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1 SPEAKER: Is there even quorum in this2 room still?3 SPEAKER: Yes.4 SPEAKER: Now? I left and I came back.5 Is there still quorum in here to dissolve the6 bloody Board--7 SPEAKER: Yes.8 SPEAKER: --without a head count?9 Is that a vote we just did, just now?

10 ---(Multiple speakers interject.)11 SPEAKER: Okay. So what's quorum?12 SPEAKER: Seventy-six.13 SPEAKER: And there's more than 7614 votes in here still?15 SPEAKER: Yes.16 SPEAKER: Looks like it.17 ---(Multiple speakers interject.)18 MR. EUGENE LOVELOCK: All right. So19 hang on, hang on. Peter's going to explain to you20 what we'll actually do.21 MR. PETER ALLEN: (Inaudible).22 ---(Multiple speakers interject.)23 SPEAKER: Guys, guys.24 SPEAKER: Quiet.25 MR. PETER ALLEN: What I believe you

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1 should do is that if you're going to elect a board,2 that's fine. Then, the next scheduled Board3 meeting will be the 12th of December, so that would4 be the first meeting of that --5 SPEAKER: Internal board.6 MR. PETER ALLEN: -- board, I guess,7 yeah.8 SPEAKER: When a new board is elected,9 after a general meeting, the board is allowed to

10 have --11 MR. PETER ALLEN: Oh, yeah, yeah. I'm12 not -- I'm just saying --13 SPEAKER: No. But I'm saying, for the14 purpose of advertising because the Board does have15 to advertise their meeting, so that Members can16 attend.17 SPEAKER: Yeah. So we'd put an18 agenda --19 MR. PETER ALLEN: Oh, yeah. No. Okay.20 Well, Cory actually the other day, pointed out that21 the agendas haven't been going up because we don't22 have a corporate secretary. But if somebody23 liaises with me, I will make sure that the agenda24 is up on the wall for the 12th. Does that work?25 SPEAKER: Yes.

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1 SPEAKER: Point of information. This2 is a General Members' meeting -- (Inaudible)3 --(Coughing.)4 SPEAKER: -- requested formally in5 writing through you to the Board to have a General6 Members' meeting as soon as possible. It was7 exactly since then that there have been no Board8 agendas posted.9 MR. PETER ALLEN: I mean -- okay.

10 Like, a lot of things are -- a lot of things are my11 responsibility, but the corporate secretary's meant12 to do that.13 SPEAKER: No. And he explained that14 he -- (Inaudible)15 MR. PETER ALLEN: Yeah, okay. Yeah.16 And you brought it up before and I think --17 SPEAKER: Point to be made,18 nonetheless.19 MR. PETER ALLEN: Yeah. Well, it's20 something for the new corporate secretary to bear21 in mind, that that's part of his respons--, or her22 responsibility, which, I mean, it should have. I23 mean, somebody's doing the agenda -- it should be24 up.25 ---(Multiple speakers interject.)

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1 MR. EUGENE LOVELOCK: Oh. Just a2 point. Just --3 SPEAKER: Guys.4 SPEAKER: Shh.5 MR. EUGENE LOVELOCK: Listen, folks.6 Folks, let's proceed with the election. Let's7 nominate some people. Let's get the ballot box8 going. Let's do the whole thing.9 We need all the people here for the

10 election, okay, because we want to have quorum the11 entire time that we're doing it, okay. Then we12 will have a, we'll take a recess. We'll break for13 the next scheduled meeting. Yes?14 ---(Multiple speakers interject.)15 MR. EUGENE LOVELOCK: We will post an16 agenda, as Cory has pointed out. We'll put on that17 agenda what we intend to do, and we will...18 Everybody comes and we will hold the first, that19 meeting right here in the cafe, for everybody to20 come in and witness that, okay.21 SPEAKER: And participate.22 MR. EUGENE LOVELOCK: And participate.23 That's important. Participate.24 SPEAKER: What date?25 ---(Multiple speakers interject.)

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1 MR. PETER ALLEN: Now, he said -- just2 so I get it clear because I'm going to play a role3 in this as well. So you want to have the Board4 meeting in the cafe?5 SPEAKER: Yes.6 MR. PETER ALLEN: Okay. Fine. And7 then you're going to give me an agenda which we'll8 post throughout the building.9 SPEAKER: Yes.

10 MR. PETER ALLEN: Yeah. Okay. That's11 fine.12 SPEAKER: Let's have the election.13 MR. PETER ALLEN: Sorry?14 SPEAKER: Why don't we just hold15 elections?16 MR. EUGENE LOVELOCK: Yeah. That's the17 next -- we're just waiting for the ballot box.18 May I make a suggestion, though? Have19 a coffee, get some energy, pump some more doughnuts20 into you. Let's, let's proceed.21 Oh. We have someone who wants to make22 a comment. I'm sorry.23 SPEAKER: Hi, everyone. My name is24 Patricia. I live in an "A" unit, so actually, this25 doesn't directly affect me in the sense that we

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1 have just decided to dissolve our Board. So I2 recognize that everyone is extremely frustrated. I3 just wanted to make a few points that I'm not even4 sure if our dissolving of our Board is legal, given5 that the question was only for people who were in6 favour. There was no question of who was opposed7 to it or --8 SPEAKER: Yes, there was.9 ---(Multiple speakers interject.)

10 SPEAKER: Yes there was.11 SPEAKER: Oh, was there? Okay.12 ---(Multiple speakers interject.)13 SPEAKER: Okay. I just wanted kind of14 to make that, make the point that in choosing to15 dissolve the Board as opposed to creating a certain16 number of committees to actually work together with17 them, that actually will create a huge challenge18 for us. From personal experience, I am heavily19 involved in a number of committees, and in terms of20 transferring information over on very insignificant21 things, it's very, very difficult. And--22 ---(Multiple speakers interject.)23 SPEAKER: --I mean, in terms of having24 a Board of Directors, if you have a lot of people25 that are on the Board of Directors, newly elected,

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1 that do not have any experience or knowledge of how2 the building runs, I'm just pointing out that there3 is going to be a significant amount of challenges4 involved.5 SPEAKER: That's a very, very prudent6 point, people. Very prudent.7 SPEAKER: I am just telling you guys.8 SPEAKER: Dissolving the Board was9 counterintuitive.

10 MR. EUGENE LOVELOCK: You raise a good11 point. We'll deal with it.12 SPEAKER: I also wanted to make another13 point, that everyone is complaining about how much14 they think -- (Inaudible)15 ---(Multiple speakers interject.)16 SPEAKER: Quiet down.17 SPEAKER: Shh.18 THE COURT REPORTER: Couldn't hear you.19 SPEAKER: Part of the advantage of20 living here is that rent is so affordable. Yes, it21 is very, very frustrating that we are paying for a22 service that we are not getting; however, also23 recognize that, that by proposing something as24 "easy" as refunding Internet -(inaudible)- that25 will actually take away from any other--

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1 SPEAKER: Shh.2 SPEAKER: --possible maintenance fees.3 So, like, if you're complaining of, like, bugs in4 your building, if you're complaining -- or in your5 unit or mice in your unit, whatever money it is6 you're dipping into rent to reimburse people in the7 multi-units for not getting our Internet, that is8 going to affect you negatively.9 SPEAKER: The money should come from

10 the company, not from the rent. The company will11 reimburse us for what happened here.12 ---(Multiple speakers interject.)13 MR. EUGENE LOVELOCK: Yes. I think14 choosing a Board to now deal with this --15 SPEAKER: Guys, will you keep it down,16 please?17 MR. EUGENE LOVELOCK: I think choosing18 a Board to now act as an interim Board and be open19 with everybody here is probably a very good way of20 achieving that.21 MR. SAM ICETON: Hey, everybody. My22 name is Sam. I am running for the Board. I will23 not ever let any kind of shit like this happen24 again.25 SPEAKER: Woo.

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1 ---(Multiple speakers interject with2 applause and cheering.)3 MR. TRAVIS TAYLOR: Hi, everybody.4 Thank you for sticking around. My name is Travis5 Taylor--6 ---(Multiple speakers interject.)7 SPEAKER: Shh.8 MR. TRAVIS TAYLOR: --and I would love9 your vote. I've put a lot of hard work into

10 getting us to where we are today and I would really11 appreciate it if you'd help the whole membership12 out --13 ---(Multiple speakers interject.)14 SPEAKER: Shh.15 THE COURT REPORTER: Your name? What's16 your name?17 SPEAKER: What's your name?18 MR. TRAVIS TAYLOR: It's Travis.19 Travis, T-r-a-v-i-s.20 SPEAKER: Hang on, hang on.21 ---(Multiple speakers interject.)22 SPEAKER: Point of order. If you're23 going to go on the Board,--24 MR. EUGENE LOVELOCK: We are going to25 elect 12 people.

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1 SPEAKER: --you have to ask yourself,2 somebody has to nominate you and somebody has to3 second it first.4 MR. EUGENE LOVELOCK: Absolutely. So5 all we are really doing by people putting our names6 out is so people can nominate us, okay.7 SPEAKER: I second that.8 MR. EUGENE LOVELOCK: Okay. So we can9 stand, but we need to be seconded and voted in,

10 okay?11 SPEAKER: Okay. I second Travis's12 motion.13 MR. EUGENE LOVELOCK: My name's -- hang14 on. My name's Eugene Lovelock and I would like15 very much to run for the Board. I am going to run16 for the Board and I would like your vote.17 MR. SAM ICETON: I second --18 SPEAKER: Second --19 SPEAKER: Second nomination.20 MR. EUGENE LOVELOCK: Perfect.21 MR. MOATHE EL-RABBANY: Hi, everyone.22 I'm Moathe.23 SPEAKER: Woo.24 MR. MOATHE EL-RABBANY: I want to run25 for the Board, as well.

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1 ---(Multiple speakers interject with2 applause and cheering.)3 MR. EUGENE LOVELOCK: Folks, folks.4 When you're voting and you're choosing a candidate,5 on your ballot, please put your Member Number --6 ---(Multiple speakers interject.)7 SPEAKER: Can everybody quiet down,8 please? This will go ten times faster if we just9 listen and then do it all.

10 MR. EUGENE LOVELOCK: When you're11 voting and your choosing your candidates, please12 write on your ballot, your Member Number. Okay.13 SPEAKER: At the top?14 MR. EUGENE LOVELOCK: At the top of the15 ballot. Thank you.16 ---(Multiple speakers interject.)17 MR. EUGENE LOVELOCK: L-o-v-e-l-o-c-k.18 It's Eugene, E-u-g-e-n-e.19 ---(Multiple speakers interject.)20 MR. JEREMY KROEKER: Hello, everyone.21 My name is Jeremy Kroeker.22 SPEAKER: Guys, can we keep it down?23 MR. JEREMY KROEKER: I formerly was a24 Board of Director and due to a lot of frustration25 on my part -- or not on my part; that I

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1 experienced, I stepped down as a Board of Director2 -(inaudible)- and I would just like to, I would3 like to put out there that I would fully fight for4 transparency and none of this happens again, right.5 I felt like I was talking to a brick6 wall often when I was fighting my points on the7 Board. Without going into too much detail, I just8 would like to be able to work with people that I9 can talk to and hear me out and I could fully be on

10 the same page as them.11 SPEAKER: Second.12 SPEAKER: Your name?13 MR. JEREMY KROEKER: Jeremy Kroeker,14 J-e-r-e-m-y.15 SPEAKER: Louder.16 MR. JEREMY KROEKER: It's on the board.17 SPEAKER: We can't see, though. You18 guys are blocking it.19 MR. EUGENE LOVELOCK: Okay, guys.20 There are some pens floating around. There's going21 to be some pens on the table up here and the ballot22 box is on the table. Make sure you put your Member23 Number on the top bar of your ballot. That way,24 we'll keep the ballots until the next AGM and it25 allows us to scrutinize that, make sure nobody has

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1 voted twice.2 MR. TREVOR LACHAPELLE: My name is3 Trevor Lachapelle and I've been a Member here for a4 while. I currently manage the --5 SPEAKER: Guys, can we keep it down, so6 we can hear him? Sorry.7 MR. TREVOR LACHAPELLE: And I've been8 on the Board before and, like a lot of you, I've9 been really frustrated by this, so I want to make

10 sure--11 SPEAKER: Can't see.12 MR. TREVOR LACHAPELLE: --you guys vote13 in an accountable Board, a Board that answers to14 and listens to the membership because, as you can15 see up there, it's the membership that runs the16 building, okay. The Board takes direction from the17 membership. That's why there was some discussion18 about having the first Board meeting down here. I19 think that's a great idea because that way--20 SPEAKER: We can't see.21 MR. TREVOR LACHAPELLE: --people can22 come and state their piece.23 SPEAKER: Seconded.24 MR. CHRISTOPHER REID: Seconded.25 My name is Christopher Reid. I didn't

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1 expect to be doing this tonight; however, I've2 lived in this building for quite a number of years3 and experienced a number of injustices and4 witnessed a number of injustices; certainly5 personally experienced some myself and am aware of6 a lot of inefficiencies and a lot of rules that can7 be tweaked and adjusted for a responsible group8 that's prepared to be progressive and efficient.9 I'm actually a consultant and, and my

10 title is Solutions Architect, so I'm very much11 focused on solutions. And having the experience in12 living here for so long, I'm very excited to be a13 part of the progressive change. Christopher Reid.14 MR. SAM ICETON: Seconded.15 MR. MOATHE EL-RABBANY: Hey, guys.16 Here's a random idea. Could I please nominate Paul17 for Management?18 ---(Multiple speakers interject with19 applause and cheering.)20 MR. MOATHE EL-RABBANY: Paul, wherever21 you are.22 SPEAKER: Paul has another job.23 SPEAKER: Paul.24 MR. PAUL TIRIMACCO: You know what? I25 really, I really appreciate you guys coming out

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1 tonight. And people have been leaving. We want to2 make sure that we keep quorum here at the meeting.3 SPEAKER: A few more minutes.4 MR. PAUL TIRIMACCO: A few more5 minutes, all we need.6 I'm staff of the building, so I would7 have to resign my post as staff before I can work8 or sit on the Board.9 Management and the Board are two

10 different things, so perhaps you...11 SPEAKER: Oh. It has to be Board of12 Director -- okay.13 MR. PAUL TIRIMACCO: Yeah. So we could14 always look at Management another time. (Laughter)15 ---(Multiple speakers interject.)16 MR. PAUL TIRIMACCO: So in the future17 perhaps, but we'll talk about some other things18 soon. Soon.19 MR. PAUL WILLIAMS: I'm also Paul.20 I've been in the building since 2001. I study21 Politics and Public Admin at Ryerson.22 SPEAKER: What's your last name?23 MR. PAUL WILLIAMS: Williams. And I've24 sat on the Board at Ryerson. You're probably25 familiar with, with CESAR, right?

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1 SPEAKER: Yeah.2 SPEAKER: Woo.3 MR. PAUL WILLIAMS: Yeah. So I've been4 in the building for a while and I've seen a lot of5 different things. What I propose is, I kind of6 want to go towards more of -- I, I agree with7 accountability. I also think a certain amount of8 reform might be needed, as well. But I, my idea -9 I proposed it to Paul - is having some kind of,

10 kind of a portal, like, that you can actually,11 people, people can actually communicate via the12 web. So, you know, things that up on the board, an13 online --14 SPEAKER: Okay. An online suggestion15 --16 MR. PAUL WILLIAMS: An online, yeah,17 social network, and I've been working on one. I18 have some contacts in the community for that, as19 well, so I, that's what I propose. And I think20 that would have helped with, because technology --21 it's suggested that technology is the way forward.22 I think we could be very innovative in23 that way, and that's my kind of platform and24 solution, that I can see that can actually happen,25 so, yeah. I'm going for the Board.

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1 MR. CORY SWICK: My name is Cory Swift.2 I have lived in the building for an embarrassing3 too long of a time; at least 14 years. I've served4 on the Board, Social Activity Committee, I've5 worked for Maintenance as well as Housekeeping.6 I've always been a very, very strong supporter of7 what is supposed to have been a co-operative --8 (Inaudible)9 THE COURT REPORTER: Can't hear you.

10 MR. CORY SWICK: There was one time --11 SPEAKER: Speak louder, please.12 MR. CORY SWICK: Thank you. There was13 one time, actually, where -- I've heard so many14 people in this building who have encountered15 endless frustration, tried to make things better,16 and have hit a brick wall, basically.17 There was one time in particular18 where... First of all, you have to be a full-time19 student to move into this building. There was a20 gentleman who was evicted for deactivating the21 entire building's fire alarm system, let back into22 the building, wasn't even a student, and he was23 paired up in a two-bedroom apartment with myself,24 one of the Board Members who evicted him.25 (Laughter)

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1 ---(Multiple speakers interject.)2 MR. CORY SWICK: When I informed the3 then-and-current Housing Coordinator, she literally4 giggled and said, 'Well, that's too bad. He's5 already signed a lease.'6 I then informed the building's7 administrator, the then-and-now one, who said,8 'Well, I have no written documentation to support9 what you're claiming.'

10 It was a terrible, it was a terrible11 thing. But at any rate, I didn't run away from the12 building at that point. That was just further13 reason for me to stay here and sacrifice more of my14 years where I should be moved out of the building15 with kids and stuff, and that's the type of person16 I am. I like to commit myself to you, so thank17 you.18 SPEAKER: Good. Okay. Next.19 MR. BRANDON ARKINSON: Hi, everyone.20 Sorry. My name is Brandon Arkinson. Sorry.21 Arkinson. I'm currently on the Board. I moved in,22 in the summer. I wasn't here when the Internet was23 decided on. I've done my best to work for the24 Board, for the building.25 SPEAKER: Is it Arkinson?

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1 MR. BRANDON ARKINSON: With a "k".2 Okay. Thanks. I've tried to educate myself as3 much as I can into Board activities. I ran for the4 Board at Ryerson unsuccessfully, proposed a number5 of things that were communally based. I tried to6 advocate for lower transit fares, for accountable7 (ph) exams that were posted beforehand, so that8 people could schedule their, their trips home or9 their trips around the Christmas holidays properly.

10 I've tried to get as much Internet11 information as possible--12 ---(Multiple speakers interject.)13 SPEAKER: Shh.14 MR. BRANDON ARKINSON: --and I would15 like to remain on the Board and do the best job I16 can for you guys, so I hope you consider me.17 MR. EUGENE LOVELOCK: Well, let's do a18 tally. We've got one, two, three, four, five, six,19 seven, eight, nine people, so we have room for four20 more people.21 SPEAKER: Four more?22 SPEAKER: Three.23 MR. EUGENE LOVELOCK: Pardon me?24 ---(Multiple speakers interject.)25 MR. EUGENE LOVELOCK: Yeah. More

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1 people are allowed, so...2 SPEAKER: Need at least 12.3 ---(Multiple speakers interject.)4 MR. KUMAR WILSON: All right. Well,5 hello, I suppose. My name is Kumar Wilson. I'm6 new. Came here in September. I don't really know7 much about all this other stuff.8 Basically, as a new resident, I come9 here and I see these smarmy-assed people running

10 our building. Makes me really pissed. The fact11 is, we still need people to step forward and help12 run this thing. This building has ridiculous13 amounts of potential; the location, the price.14 Like, oh, my... It's why we're here, obviously.15 Like, do you want to go live at Primrose where they16 charge you 1,500 bucks a month for a freakin' meal17 plan, to harass you when you're trying to light a18 dube and just freakin' chill? (Laughter)19 SPEAKER: Woo.20 MR. KUMAR WILSON: Like, you know what21 I mean? Like, do you want to go live at Campus22 Common? Have you seen their rooms? You want to23 pay more for less space?24 SPEAKER: We're -(inaudible)- so let's25 move.

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1 MR. KUMAR WILSON: I'm done, I'm done.2 Just--3 MR. TREVOR LACHAPELLE: Thank you.4 MR. KUMAR WILSON: --I'll help you. If5 you want my name, there it is.6 MR. TREVOR LACHAPELLE: Please, nobody7 leave for the next five, ten minutes.8 MR. EUGENE LOVELOCK: Yes. Please9 don't leave the next five, ten minutes.

10 MR. TREVOR LACHAPELLE: We're getting11 close to quorum.12 MR. EUGENE LOVELOCK: We're very close13 to quorum and we'd like to finish.14 SPEAKER: Even if you've already voted,15 please stay.16 MR. EUGENE LOVELOCK: Even if you've17 already voted.18 MR. TREVOR LACHAPELLE: If we go below19 quorum, this is all over.20 MR. EUGENE LOVELOCK: Right. So let's,21 let's continue on and let's stick around, please.22 Is there anyone else who wants to come23 forward and run for the Board?24 MR. ADAM PELLS: I do. I'd like to25 stay on the Board if I can.

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1 I'm Adam. I was on the Board before.2 I would like to stay on. I think I'm one of the3 good guys.4 MR. EUGENE LOVELOCK: Yeah. Okay.5 SPEAKER: Okay.6 MR. EUGENE LOVELOCK: Adam, spell your7 name, please.8 MR. ADAM PELLS: A-d-a-m P-e-l-l-s.9 MR. EUGENE LOVELOCK: Okay. All the

10 candidates are up. Is anyone else willing to put11 themselves forward?12 MR. MAHDI KHADER: One more, one more.13 MR. EUGENE LOVELOCK: Okay.14 MR. MAHDI KHADER: My name is Mahdi.15 I'm going to be the best.16 ---(Multiple speakers interject with17 applause and cheering.)18 MR. EUGENE LOVELOCK: Wait, wait, wait,19 wait, wait. Calm down, please.20 Say your name clearly, so we can get it21 on the --22 MR. MAHDI KHADER: Mahdi Khader,23 M-a-h-d-i, Khader, K-h-a-d-e-r.24 ---(Multiple speakers interject.)25 SPEAKER: Can you guys just move a bit

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1 from the screen, so we could see it, the names?2 SPEAKER: Can you move?3 MR. EUGENE LOVELOCK: All right.4 SPEAKER: Can you guys --5 MR. EUGENE LOVELOCK: Everyone, can we6 just calm down for a second?7 MR. SAM ICETON: Everybody behind the8 table, can you guys all, like, get out of the way9 of the screen, so everybody can know the names of

10 the people that you're voting...11 All right. Now, one by one, all of us12 are going go through and say our first names. Our13 last names are up there. Write it down. And14 hopefully, this will take five more minutes and15 we're done.16 My name is Sam Iceton.17 MR. EUGENE LOVELOCK: My name is Eugene18 Lovelock.19 MR. KUMAR WILSON: My name is Kumar20 Wilson.21 MR. PAUL WILLIAMS: My name is Paul22 Williams.23 MR. JEREMY KROEKER: My name is Jeremy24 Kroeker.25 MR. BRANDON ARKINSON: My name is

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1 Brandon Arkinson.2 MR. MOATHE EL-RABBANY: My name is3 Moathe El-Rabbany.4 MR. ADAM PELLS: Adam Pells.5 MR. CORY SWICK: My name is Cory Swick.6 MR. CHRISTOPHER REID: My name is7 Christopher Reid.8 MR. TREVOR LACHAPELLE: Trevor9 Lachapelle.

10 MR. MAHDI KHADER: My name is Mahdi11 Khader.12 SPEAKER: Don't forget your Member13 Number on the top of your ballot.14 SPEAKER: Everybody make sure you have15 your Member Number on your ballot.16 MR. EUGENE LOVELOCK: Yes. That's a17 wonderful point.18 Everyone, please make sure you write19 your Member Number on the top of your ballot, okay.20 And I believe we now can start our vote and deposit21 our ballots.22 SPEAKER: Enter your ballots up here23 and then you can go.24 ---(9:37 p.m.)25 MR. EUGENE LOVELOCK: Security...

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1 Someone just raised a very good point. You might2 want to stick around to see the results because3 once you deposit your ballots, Security is going to4 scrutinize them and we're going to put the results5 up for you, okay.6 SPEAKER: Don't have time for this.7 SPEAKER: You don't have to.8 MR. EUGENE LOVELOCK: You don't have9 to. You don't have to. It will be posted, but if

10 you're interested, stick around. Just vote,11 please. That's the most important thing.12 ---(Multiple speakers interject.)13 MR. EUGENE LOVELOCK: The results will14 be posted on all the bulletin boards.15 MR. SAM ICETON: Thanks so much for16 coming and saying your piece. It was awesome.17 Thanks, everybody, for coming out and18 just saying your piece and giving your opinion.19 I would just like to say thank you to20 everyone who came out here and stuck around for the21 whole thing. Really appreciate it. (Applause)22 We're actually making a difference.23 ---(Multiple speakers interject with24 applause and cheering.)25 MR. EUGENE LOVELOCK: Okay. I hear

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1 that the entire ballot has to be filled out, so --2 ---(Multiple speakers interject.)3 MR. EUGENE LOVELOCK. ...we're good.4 So we're going to go, folks, vote and let's get the5 results out on the board as soon as possible.6 SECURITY SUPERVISOR RODNEY: Ladies and7 gentlemen, once everyone is done casting their8 votes, I'm going to be bringing out the ballot box.9 Me and other Security will be calculating all those

10 ballots.11 THE COURT REPORTER: Can't hear you.12 SECURITY SUPERVISOR RODNEY: It will13 take approximately 20 minutes, so grab a coffee, go14 grab something to eat and come back in 20 minutes.15 Then we'll give you the results.16 MR. EUGENE LOVELOCK: Thank you very17 much, Rodney.18 SPEAKER: Can you repeat that to the19 court reporter?20 SECURITY OFFICER RODNEY: So, point of21 order. My name is Rod, Head of Security.22 ---(Multiple speakers interject.)23 SECURITY OFFICER RODNEY: Basically,24 what I'm stating is that the votes will be tallied25 in roughly 20 minutes or so.

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1 ---(Ballots cast 9:40 p.m. - 9:52 p.m.)2 ---(Security Supervisor Rodney removes3 ballot box at 9:52 p.m.)4 MR. TREVOR LACHAPELLE: Be back in 105 minutes.6 ---Recess at 9:53 p.m.7 ---On resuming at 10:34 p.m.8 MR. TREVOR LACHAPELLE: Okay. Got the9 results. Can everybody hear me? (Laughter) okay.

10 Eugene Lovelock, Travis Taylor, Sam11 Iceton, Jeremy Kroeker. Hope I said that right.12 Moathe...13 MR. SAM ICETON: Yep. There's only one14 Moathe. (Laughter)15 MR. MOATHE EL-RABBANY: Trust me, I've16 been looking. (Laughter)17 MR. TREVOR LACHAPELLE: Trevor18 Lachapelle, Christopher Reid, Cory Swick, Brandon19 Arkinson, Kumar Wilson.20 MR. PAUL TIRIMACCO: We don't have any21 girl staff on.22 MR. TREVOR LACHAPELLE: Stand by.23 SPEAKER: Somebody had mentioned that,24 actually.25 MR. TREVOR LACHAPELLE: Okay.

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1 SPEAKER: It was me.2 MR. TREVOR LACHAPELLE: Adam Pells,3 Paul Williams. That should be 12. That's your new4 Board of Directors.5 Mahdi Khader.6 MR. PAUL TIRIMACCO: He's not even7 here.8 SPEAKER: Mahdi Khader.9 MR. TREVOR LACHAPELLE: Okay. That was

10 the 13th person.11 SPEAKER: He was the guy who was like,12 'I'm going to run,' and then didn't --13 MR. TREVOR LACHAPELLE: Lowest numbers14 of votes, so he's off.15 SPEAKER: But we met --16 MR. TREVOR LACHAPELLE: So--17 SPEAKER: How many did we --18 MR. TREVOR LACHAPELLE: --we had19 quorum. I don't know what the number was.20 Security has the number.21 SECURITY SUPERVISOR RODNEY: You guys,22 it was lower, but it was quorum.23 MR. TREVOR LACHAPELLE: Okay. So we24 have the new Board, once again, just first names:25 Paul, Adam, Eugene, Travis, Sam, Jeremy, Moathe,

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1 Trevor, Christopher, Cory, Brandon, and Kumar.2 Congratulations, you all.3 SPEAKER: Congratulations.4 ---(Applause.)5 MR. TREVOR LACHAPELLE: Thanks again6 for everybody coming out. And can the Board please7 meet over here?8 THE COURT REPORTER: Trevor, do you9 need this recorded?

10 MR. TREVOR LACHAPELLE: No. I think11 we're good.12 THE COURT REPORTER: Okay.13 MR. SAM ICETON: Thanks so much for all14 of your time.15 ---[ Whereupon the General Members'

Meeting concluded at 10:36 p.m. ]16 ------------------------------------

SUMMARY OF THE NOVEMBER 29, 2012 ELECTION RESULTS17 APPOINTING A NEW BOARD OF DIRECTORS AS FOLLOWS:18 NOMINEE NUMBER OF VOTES POSITION

Trevor Lachapelle 19 votes President19 Eugene Lovelock 20 votes Vice-President

Jeremy Kroeker 20 votes Secretary20 Adam Pells 19 votes Treasurer

Christopher Reid 19 votes Liaison Officer21 Brandon Arkinson 20 votes

Moathe El-Rubbany 20 votes22 Sam Iceton 19 votes

Mahdi Khader 12 votes23 Cory Swick 18 votes

Travis Taylor 20 votes24 Paul Williams 17 votes

Kumar Wilson 20 votes25 ----------------------------------

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1 REPORTER'S CERTIFICATE23 I, BONNIE LYNN VAN DER MEER, C.S.R.,4 Certified Shorthand Reporter, hereby certify;5 That the foregoing proceedings were6 taken before me at the time and place therein set7 forth;8 That the proceedings were recorded9 stenographically by me and were thereafter

10 transcribed by me;11 That the foregoing is a true and12 correct transcript of my shorthand notes so taken.131415 Dated this 7th day of December, 2012.1617181920 -------------------------------------21 NEESON & ASSOCIATES COURT REPORTING22 AND CAPTIONING, INC.23 per: BONNIE LYNN VAN DER MEER, C.S.R.2425

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Aabilities 117:15ability 93:15 128:3able 5:6 51:9 92:8

114:19 138:4,4140:17 171:8

absolutely 47:1 90:1197:8 113:22 169:4

accept 32:14,15 50:25acceptable 79:17accepted 48:5access 28:13,24 29:19

29:25 30:1,2,4,5,2236:25 39:18 53:1667:22 68:22,23 69:869:11,22,23 70:1,770:9,13,20 71:3,971:12 72:21 73:3,1475:19,24 76:10,1276:14 79:3,9 80:1883:11,11,18,1984:23,24 85:1,2,386:12 87:8,25 88:2089:1,3,4,5,10,1090:6 100:10 102:22109:10 125:21,25139:7,14 143:11156:12,21

accessing 37:10 67:1973:2,13 84:23

accommodate 93:19accord 23:13account 110:3accountability 175:7accountable 147:7,9

172:13 178:6accurate 29:16 53:2accusations 90:4achieving 167:20act 111:24 112:5,12

113:12 120:18167:18

activities 178:3Activity 176:4actual 37:25 75:20,23

79:9 121:13 123:6137:24 139:20

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add 30:4 35:14 94:20139:17

added 87:8adding 15:14additional 128:25address 14:8 44:2

92:10addressed 111:4,11adjourn 113:24

114:10,15 126:20136:11,12

adjourned 3:14 19:16adjusted 173:7Admin 174:21Administration 1:14administrator 177:7admit 66:6advantage 166:19advantageous 74:9advertise 161:15advertised 59:21advertising 161:14advice 102:11 129:1advisor 156:6advocate 178:6affect 164:25 167:8Affidavits 131:25

132:2affiliation 35:10affordable 166:20agenda 13:14,24 14:3

18:11 111:25161:18,23 162:23163:16,17 164:7

agendas 161:21 162:8AGM 15:16 18:12,16

23:5 44:14 47:1049:17 52:19 53:655:1 64:25 102:9111:22 171:24

ago 33:14 38:25 55:2173:12 76:22,23110:10 133:11146:3 148:6,12149:2,11 150:1,23

agree 23:17 25:2264:24 97:3 152:12175:6

agreed 24:9 89:10agreement 19:2 24:10ahead 3:19 13:16,17

15:22 16:25 19:2420:7 21:21 30:2346:15,20,21 107:18127:19

air 73:7,7AirJuice 73:8 83:13

86:21 87:3alarm 2:8 176:21Allen 1:13 19:8 20:17

20:20,23 21:3,2022:3,15,19,21 23:423:16,20,24 24:6,1224:15,17,22 25:1,526:3,21 33:12,20,2334:3 41:4,10,23,2542:7,12,16 57:2258:2,14 60:12 61:764:10,15 76:22,2477:3 82:10 92:5,1492:20,23 93:4,12,1695:5,11 96:8,13,1896:25 97:8 98:14,21

98:25 99:3,7,11,1499:19 100:13 102:1102:5,8,20 103:1,4103:7,11,18 104:12104:15,18,23 105:9105:23 107:7 123:1123:9,15 124:12,15124:21 125:8,18126:7,14 127:23131:3 133:1,8,10,13133:17,24 141:16141:25 152:4,9,11153:14,17,19155:25 156:5,11,15159:13,16,19160:21,25 161:6,11161:19 162:9,15,19164:1,6,10,13

alleviate 43:19alley 2:11allow 4:21 6:18,24

93:19allowed 107:19 138:9

161:9 179:1allowing 7:4,5 68:23allows 85:16 171:25Allstar 73:20Allstars 142:23,24Allstar's 74:1Allstream 1:19 7:16

10:9,10 25:13,2241:15 42:15 43:1243:20 46:23 47:449:10 53:3 57:760:11 61:16 65:1867:13 68:7,20,2570:18 73:21,22,2278:24 82:9,10,2583:1 86:10 89:1591:14 94:13 105:19110:8 125:7 128:20139:13 142:24144:7,8,9,13 154:16155:10 156:3

Allstream's 52:22,25138:2

alternative 25:1742:10,22

alternatives 25:16America 110:11,13amount 16:16 37:25

38:22 40:23 41:5,941:10 53:14 70:8,1285:17 90:10 100:12116:22 119:22152:12 166:3 175:7

amounts 44:14179:13

analogy 10:21 84:3Anderson 98:17

100:3announcement 2:4

annual 9:10,13 13:2424:12,17 89:11111:1,6

answer 17:15 22:1541:7 86:6 91:1592:1 108:6 128:18131:16 132:11143:24 145:20146:21 148:24149:16 153:10155:18

answered 90:2 108:5128:7

answers 172:13anticipated 25:20anybody 4:7,9,21,24

5:4 6:13 16:1,234:22 35:25 40:20110:25 118:20

anymore 71:10anyone's 43:9anyway 85:7 88:5

125:21anyways 80:21

117:22 134:20144:14

AP 38:13 39:10 72:476:13

apartment 23:1,3,9176:23

apologize 84:6,7145:15 158:9

apologizing 84:7apparent 105:16apparently 37:7

99:12 129:14130:18 137:10139:5

appears 75:19applause 8:24 23:15

27:11 33:9,11 45:1745:19 55:25 58:2259:1 66:12 75:1178:14 82:20 101:25102:19 109:18114:3,9 116:17135:16 139:23146:7,10 158:7,19168:2 170:2 173:19181:17 184:21,24188:4

appoint 119:16APPOINTING

188:17appointment 4:11appreciate 168:11

173:25 184:21approached 9:19approaching 24:4appropriate 17:5

51:10approve 21:21 24:7

54:23 120:20122:15,18

approved 54:25126:19

approximately185:13

April 155:1APs 25:12 36:5,6

72:18Architect 173:10area 87:4,7,9 141:14arguing 131:14Arkinson 1:15 177:19

177:20,21,25 178:1178:14 182:25183:1 186:19188:21

asked 9:20 12:19 13:713:11 35:11 42:2247:10 66:3 74:2486:4 89:17 101:18101:20 108:24112:11 131:5 145:7145:9,13,21

asking 13:10 19:10,2333:21 54:23 81:1382:19

assign 95:18ASSOCIATES

189:21assuming 143:19,21

143:22astronomical 51:16attached 21:22attend 161:16attended 58:19attest 54:3audio 142:6,8available 5:24 18:15

38:1 70:8 71:14116:13 138:17

Aw 59:19award 58:18,19aware 50:16 148:5

173:5awesome 68:11

184:16awkward 74:3,6A's 93:20A-d-a-m 181:8

BB 53:17 55:13 56:12back 5:3 7:9 20:11

22:2 31:25 33:238:12 39:2 57:12,1558:1 59:5 60:1,361:3 62:3,15,2073:11,15 78:8 90:596:6 102:12,13103:14,17 114:23116:10 117:1

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123:24 124:24126:20 136:11140:25 154:23160:4 176:21185:14 186:4

backbone 10:16,25bad 134:11 177:4Bailey 1:13 2:15,23

3:2,16,24 4:2,5,195:2,8,11 6:13,23 7:37:8,13,22,25 8:2312:6,11,18,22,2513:2,17,22 14:4,714:11,14,16,2415:18,22 16:1,15,1816:23 17:15 18:2,618:24 19:4,9 20:620:10,15 21:1,522:1,10,14 25:353:6 59:23 60:14,1760:21,23,25 61:1061:13,17,19 62:5,1163:21 77:22,2582:17 86:4 93:2497:10,16 115:17116:18 117:3

bait-and-switch 44:1544:16 57:6 65:12131:18

ballot 158:11,15163:7 164:17 170:5170:12,15 171:21171:23 183:13,15183:19 185:1,8186:3

ballots 158:12 171:24183:21,22 184:3185:10 186:1

band 29:8 72:15,15bandwidth 11:7 28:16

29:9 42:3 51:1052:4 66:18,23 67:167:7 70:8 90:10,18152:6 153:14

bank 133:3bar 171:23Barely 34:25bars 37:10,13,18 38:7

38:8based 11:5 56:12

90:23 105:16117:20 122:4128:12 130:1142:10 144:17,19178:5

basically 4:20 13:617:21 39:14 134:6176:16 179:8185:23

basis 4:18bear 162:20beginning 16:20

19:13 70:2 79:1BEHALF 1:20believe 42:16 43:11

102:20 119:14120:17 131:3 133:2133:14 153:3160:25 183:20

Bell 83:6 137:22benefit 138:15benefits 91:12,21

144:22 145:13best 47:7,17 114:6,7

117:15,19 124:6128:14 129:8177:23 178:15181:15

better 36:11 53:1355:3 60:4 69:1372:10 90:15 115:5123:7 128:11144:14 154:3156:12,16 176:15

bidding 18:10big 24:1 34:1 78:20

86:14 89:17 92:1094:10

biggest 29:19 69:8big-picture 30:11bit 69:20 72:5 74:6

78:23 82:24 88:24118:15 129:1 136:6136:23 181:25

bits-and-bytes 30:8145:24

blackouts 39:4blaming 148:18,19bleeding 38:22 39:7blind 50:15blocking 171:18bloody 61:5 63:6

160:6blurting 44:21board 1:12 8:19 9:19

9:24 10:1 20:9,1321:11,12,19 23:1123:19 25:10 47:8,1547:25 48:3,14 54:254:2,17 56:6,7 79:679:7,12 102:5,8,10103:21 105:15,16107:5,7,8 114:21117:13 118:2,11,20119:4,8,13,17 120:8120:9,22 122:2,9128:19 129:7,12,12134:15 136:17140:5 156:6 157:16158:17 159:19,21160:6 161:1,2,5,6,8161:9,14 162:5,7164:3 165:1,4,15,24165:25 166:8

167:14,18,18,22168:23 169:15,16169:25 170:24171:1,7,16 172:8,13172:13,16,18 174:8174:9,11,24 175:12175:25 176:4,24177:21,24 178:3,4178:15 180:23,25181:1 185:5 187:4187:24 188:6,17

boards 184:14Bonnie 1:25 189:3,23Boo 81:8 131:15books 9:15,17boom 71:3,3,3bother 110:20bottom 66:20 88:18

134:8bought 81:20bouncing 5:3box 158:11,16 163:7

164:17 171:22185:8 186:3

Brandon 1:15 177:19177:20 178:1,14182:25 183:1186:18 188:1,21

breach 152:16bread-and-butter

67:14break 94:9 151:12,17

163:12breaking 151:13brick 171:5 176:16brief 140:24,24bring 8:15 10:12

49:16 55:2 79:1783:13 108:9,14111:21 117:11141:10 145:19

bringing 68:9 69:686:18 115:23 185:8

broke 32:11broker 128:13brought 9:22 39:2

44:9 47:6 54:1056:8 66:4 68:12,2069:12 79:6,7 83:984:10 116:23121:16 134:18136:20 137:1149:11 154:9162:16

Brunet 1:19 68:669:10,14 75:2276:17 84:5,12 87:1287:16,24 90:9,13,2090:23 92:16 93:295:25

bucks 96:4,4 179:16buddy 106:11

budget 15:17 25:841:16 124:17

budgeting 111:23budgets 88:24bugs 167:3building 6:9 9:8,21

10:13 13:12,13 15:617:10 18:1,8,2219:12 20:6 23:1,323:10 25:8,14,20,2426:2 27:21 35:1136:10 39:9,11 43:1843:22 50:21 51:2,1966:18,22,24 67:1568:8,25 70:12,2171:20 76:24,25 77:479:9 86:9 87:5,8,992:7 102:16 106:3,6116:20 124:4 126:9134:22 137:19,24138:5 144:15153:12 154:10164:8 166:2 167:4172:16 173:2 174:6174:20 175:4 176:2176:14,19,22177:12,14,24179:10,12

buildings 67:15building's 63:13

176:21 177:6built 88:15bulletin 184:14bullshit 59:18bunch 9:16 31:24

59:7 66:11 92:24burstable 50:6Burtnik 1:19,19 47:4

52:11,16 65:15 66:567:10 68:3,4 73:2574:17,21,24 75:3,1475:17 76:18 82:2382:25 83:4 84:1,1484:19,22 85:7,12,1586:8 87:1,14,20,2589:22 92:13 93:1093:13,23 94:2,2495:4,9,14,17 96:396:16 97:14,18 98:798:16,24 99:2,4,24100:14,17,23 101:2101:6,9 108:19,23109:3,19 136:18137:5,8,16,23139:12 143:4153:22 154:15

business 4:15 15:1415:17 28:3,11 45:1346:4,4 107:15 108:7108:10 111:14113:10 134:3152:21 154:18

157:12business-class 10:11button 95:23buy 124:8,9,18B's 93:20

CC 1:11cabinets 36:15cable 76:2,4 143:9

154:11cabling 70:20 143:6cacophony 119:1cafe 163:19 164:4Cafeteria 1:5calculating 185:9calculations 90:21call 3:4,8 8:11 12:7

14:25 15:10 16:1,219:5 20:3 38:9 69:2107:2 108:3 113:20113:23,25 114:4134:11 142:22,24

called 7:20,24 8:3,910:9 12:9 13:4,6,2314:5,7,9 15:2 17:2117:22 25:11 31:2069:19 70:8 73:883:10 106:24 107:1107:22 111:7112:18 113:3,19,21140:8

calling 14:23 17:3calm 114:15 117:12

181:19 182:6Campus 179:21Canada 10:11 39:1,5

67:16 83:6 94:11,13110:9,14

cancel 78:6candidate 170:4candidates 170:11

181:10cap 11:7capabilities 98:12capability 34:14,24

109:14CAPTIONING

189:22card 5:14 63:9 98:2,9

98:18,22 100:3108:25 109:6,15130:20 131:5,7132:16 137:2

cards 133:14care 106:11 110:15

145:18cared 146:4Caroline 48:11,14,16

48:21carried 121:19 126:20carrier 10:11 138:3

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154:15,16carries 121:7 158:5carry 51:20case 17:8 36:10 69:4

95:21cases 31:6cash 41:2 64:9cast 106:23 113:3,6

186:1casting 185:7cause 36:15 51:20

111:5caused 4:25 44:25causing 38:22 39:4ceiling 39:23cell 34:10,13,14 38:6

38:8cent 18:3 53:2 66:23

66:24 69:15 87:4,1588:6 94:12 97:3104:22,24 105:7136:24

centres 10:17century 83:8CEO 146:8certain 16:16 24:21

65:1,1,2 111:7116:22 137:20152:12 165:15175:7

certainly 11:23 48:2549:2 137:9 173:4

CERTIFICATE189:1

certified 3:13 189:4certify 189:4CESAR 174:25chair 1:13 2:5,15,23

2:25 3:2,16,24 4:2,54:19 5:2,8,11 6:136:23 7:3,8,13,22,258:23 12:6,11,18,2212:25 13:2,17,2214:4,7,11,14,16,2415:18,22 16:1,15,1816:23 17:15 18:2,618:24 19:4,9 20:620:10,15 21:1,522:1,10,14 25:353:6 59:23 60:14,1760:21,23,25 61:1061:13,17,19 62:5,1163:21 77:22,2582:17 86:4 93:2497:10,16 115:17116:18 117:3

chairing 2:17challenge 165:17challenges 166:3chance 3:20 102:23change 13:10,13

15:11 23:6,8 29:24

29:25 42:1,2 44:2352:7 81:14,15 90:890:10 99:1 107:25147:3 173:13

changed 131:13,14134:19

changes 144:4changing 15:13 23:11

132:24channel 72:18,20channels 72:11,13,16

72:17,24chaos 114:20 118:25charge 53:15 94:25

95:2 109:8 119:16179:16

Charlie 1:16 5:18,256:6,11 8:6 15:1518:11,14 20:12,1820:21 21:8,14 24:2447:14,19,23 48:1,648:9,11,13,17,18,2249:2,7,15 54:6,1154:15,22 55:7,11,1955:23 56:3,21 78:2279:19 80:1,6,8,1280:15,22 85:19,2589:20 90:3 94:2295:1,7,10,12,16110:23,24 111:12128:17 129:11,20129:24 130:4131:20 144:25145:2 156:24 157:5

charts 51:10cheaper 42:11,17

43:1 44:11 89:6156:3

check 45:14 131:6133:4,19 159:14

checked 45:5 47:998:11 133:3

cheering 58:22 59:2109:18 114:3,9158:7,19 168:2170:2 173:19181:17 184:24

chill 179:18choice 67:12 159:7choose 14:21 122:3choosing 48:19

165:14 167:14,17170:4,11

chose 47:16Christmas 178:9Christopher 172:24

172:25 173:13183:6,7 186:18188:1,20

cinderblock 36:12circulated 139:21Cisco 69:24,25 70:1

71:7City 154:10claimed 42:9 152:15claiming 177:9clarification 62:9,12

67:24 76:16 121:8121:15

clarify 18:25 52:1561:23 149:10 155:4

classroom 36:7Clay 11:18,19 12:7,11

12:18,20clear 99:9,11 127:25

136:21 164:2clearer 133:17,18clearing 100:4clearly 114:18 119:2

134:13 181:20close 70:9 180:11,12closed 101:23,25clue 41:1CMHC 140:6 142:11coach 68:19 69:5

154:19coast 67:17,17coffee 164:19 185:13college 1:1,6 86:12colleges 35:16 73:10come 3:9,11 5:4,7

6:14 8:4,6,13 9:117:23 27:22 28:635:11 39:12 54:5,1665:12 71:8 72:1078:21 87:22 93:2094:8 96:20 102:12102:13 105:24114:22 116:10117:1 126:20135:11 136:11139:16 140:25149:1 150:22153:23 163:20167:9 172:22 179:8180:22 185:14

comes 27:21 36:572:1 87:1 163:18

comfortable 66:1486:18

coming 2:14 9:1810:20 43:17 49:350:18,21 51:1 58:888:14 92:24 115:21135:24,25 173:25184:16,17 188:6

commencing 1:8 2:1comment 51:18

127:21 130:19131:1 132:15164:22

commit 177:16commitment 143:7,7

155:16

committee 119:15,16119:17,19 176:4

committees 165:16,19Common 179:22communally 178:5communicate 175:11Communications

1:18community 175:18companies 19:21 56:9

69:24company 10:9,18

23:12 24:18 63:2464:24 67:13,1669:25 73:4,8 74:4,883:5,7 86:17 93:898:9,18,22 100:4101:19 104:25114:21,21 131:5139:8 145:12,12146:6 149:1,20151:3 154:11167:10,10

compatible 85:18compelled 109:20competitive 42:22complaining 148:16

166:13 167:3,4complete 105:10

139:13completely 47:17

104:21components 143:16concern 25:11 51:13

67:18concerned 51:9 77:15

90:14 151:3concerns 27:20concise 124:1concisely 114:18concluded 188:15concluding 1:9concrete 36:10,11,13

43:10concrete's 84:17,21condescending 31:13condo 38:24conduct 158:16conducted 1:5conducting 17:18conductors 76:4conference 73:11confidence 103:25

104:2 135:1,3157:16

confidential 6:8confidentiality 5:21confirmation 109:13confirmed 98:19 99:4confirming 100:5conflict 72:19Congratulations

188:2,3connect 10:17 28:20

28:25 29:10,1170:25 71:23 73:7

connected 51:24,25connection 10:19

28:12 73:6 86:9connections 73:6connectivity 85:17consider 44:24 54:18

68:5 178:16considering 16:10

23:9consoles 35:3constitutes 18:17consultant 1:19 25:12

128:22 173:9contacts 175:18contain 139:19contention 69:20 70:4

70:5,14 71:11 72:372:23,24 100:9

context 44:20 97:2097:21

continue 77:7 81:15106:14 180:21

contract 3:12 4:10,134:22 6:8,19,25 7:5,618:10 19:15 20:9,1120:14,15 21:1241:12,15,16 45:2457:5 75:4,5 78:4,778:25 79:6,11,1380:4,9 87:4 105:2,4107:22,25 120:21122:3 124:10 125:6125:10 128:13129:6 135:20137:25 139:20143:21,22 145:19146:5,10 150:14151:12,17,19,22,23151:24 152:4,5,16155:14 159:7

contracts 4:14 20:192:4 126:5 129:1137:20

contractual 143:7contract's 75:1 80:17contradict 133:5controlling 134:14,22controversy 23:8conversation 87:6conversations 100:2Cool 116:16Coordinator 177:3copies 19:14copy 3:21 5:17 6:24

75:5 99:6 152:1cordless 38:21corporate 161:22

162:11,20

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Page 193

correct 67:1 95:4123:4 132:9 143:11189:12

corrupt 130:9Cory 3:20,25 4:3,4,16

4:21 5:5,6,9,12,185:23 15:19,20,2316:4,10,17,22152:17 161:20163:16 176:1,1,10176:12 177:2 183:5183:5 186:18 188:1188:23

cost 9:17 32:5 41:1242:1,3 53:13,2154:9 94:23 109:9126:12 151:16

costs 32:7,9 40:2590:9 93:25 96:6

cost-wise 55:12Coughing 162:3count 160:8counterintuitive

166:9countless 117:25couple 38:19,25 87:8

92:6 100:2 110:10150:23

course 6:11 56:9125:3,5

court 16:9 26:18,2035:21 68:1 92:21130:15 151:14166:18 168:15176:9 185:11,19188:8,12 189:21

courts 103:16cover 77:15 87:9coverage 87:2,4,15

88:6covered 87:17,17,18covering 87:7cows 71:8co-op 22:25 23:9 91:2

96:22 140:7,10,11co-operative 1:1,6

176:7crank 52:3create 165:17creating 165:15credibility 146:19credit 98:2,9,18,22

100:3 108:24 109:6109:15 130:20131:4,7 132:16133:14 137:2

CSR 1:25current 76:7 98:1

104:20currently 61:25 110:6

172:4 177:21customers 86:14

cut 96:6 143:12150:13

C.S.R 189:3,23

DD 1:13damn 63:18 145:20dart 52:2data 10:17 29:15

70:20 76:2,3,4,5database 96:11date 15:24 16:5 17:8

21:4,5,24 81:23155:12 163:24

Dated 189:15Dave 1:19 47:4 52:11

52:16 68:4 73:2574:17,21,24 75:1475:17 76:18 82:2382:25 83:4 84:1,1484:19,22 85:7,12,1586:8 87:1,14,20,2589:22 92:13 93:1093:13,23 94:2,2495:4,9,14,17 96:396:16 97:14,18 98:798:16,24 99:2,4,24100:14,17,23 101:2101:6,9 108:19,23109:3,19 136:18137:5,8,16,23 143:4153:22 154:15

David 65:14 66:4,567:10 75:3 122:6127:12 136:10139:12

day 1:8 6:4 16:12 39:946:8 50:17 77:1478:18 88:15 95:2097:17,24 161:20189:15

days 16:13 116:24154:25,25

DC 76:7deactivating 176:20dead 37:15,17deal 23:11 34:1 41:2

44:23 46:9 80:1989:17 105:17120:19 134:20154:3 166:11167:14

dealer 110:9,10,13dealing 20:1 45:18

46:8 119:23 133:21deals 128:13dealt 68:10debate 120:7December 161:3

189:15decide 62:2 115:8

116:9,11,12 120:22

122:7 123:2,10,11125:6 128:3

decided 8:11,13,14121:10 123:23165:1 177:23

decision 49:13,1663:24 102:11114:25 116:6,8127:3

decisions 11:17101:22,24 102:16117:20

declared 148:11dedicated 50:6deemed 47:7defend 66:10defending 146:6definitely 44:1 54:1,1

122:22 128:24138:18 143:12

deliver 69:1,7 72:2174:7 78:5 79:2383:13 84:4 86:23

delivered 69:9 78:1078:12 79:10 137:2154:2,5

delivery 38:4 64:17154:24

demarcation 112:2democracy 101:23,23democratic 108:1demonstrate 9:7deny 108:1denying 54:10,12department 155:5depending 140:15deployments 88:12deposit 64:9 74:25

80:2 100:19 183:20184:3

der 1:25 189:3,23deserve 65:4design 31:23designed 72:8desk 3:10 18:15 90:7detail 171:7details 10:3 57:1,3

65:2 99:9 105:18123:20

determine 30:2 122:9determines 158:15device 38:10 71:13,23

71:25 73:3 75:2376:8

devices 51:13 69:2170:6 71:2,15 72:472:23 84:11,14

devised 72:7 75:25dictionary 135:5differ 30:6difference 27:23

41:11 43:22 67:8

73:18,19 79:13111:2,6 123:25145:12 184:22

different 9:16 11:2029:25 50:5 53:2056:9 115:22 128:2128:14 174:10175:5

difficult 12:7 165:21din 119:1dinner 140:25dipping 167:6direct 2:11 43:21

132:15direction 123:16

172:16directions 2:12directive 102:9directly 50:15 132:19

133:6 164:25director 106:25

112:14 113:4170:24 171:1174:12

directors 1:12 47:8107:2 112:13,14117:13 119:4,9128:19 129:12,13140:11 165:24,25187:4 188:17

disaster 36:16disclosed 45:24disclosure 135:2,3discoveries 98:9discretion 6:20discuss 8:15 61:8

63:22 108:15111:14

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meetings 17:19 47:2548:4 54:4 119:20

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number 3:23 11:1225:12 31:21 33:1736:7 39:10 45:2551:14 52:3,7 56:859:7 62:14 67:368:10 70:10 90:897:12 100:18102:21 110:12,13143:16 165:16,19170:5,12 171:23173:2,3,4 178:4183:13,15,19187:19,20 188:18

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172:22 184:16,18pieces 69:6pipe 10:21,22,24

29:16 50:18,21 51:166:18 68:24 70:1573:1,1

pipeline 85:16piping 38:15pissed 179:10place 69:17 71:19

136:5 137:20143:10,18 147:13189:6

plan 40:24 115:8116:8 144:22145:14 146:24147:12,16 156:3179:17

plans 115:22 127:2plant 155:10platform 175:23play 164:2player 94:10please 46:12 47:11

49:10 59:22 60:2361:24 62:10 63:1486:5,25 106:20107:17 108:6111:20 112:20116:1 121:8 127:21128:6 130:19,25131:1 132:14137:14 167:16170:5,8,11 173:16176:11 180:6,8,15180:21 181:7,19183:18 184:11188:6

plug 76:13plumbing 102:14PMS 94:4POE 75:25 76:7,11point 10:6 20:5,8

25:25 28:1,4,4,2430:1,22 39:5 41:2141:21,22 42:5,644:3,6,6 45:21,2246:6,11,16 47:1549:12,21 52:8 55:556:16 57:8,10 58:1158:12,12 59:2260:10 62:8,12 64:665:24 66:3 70:7,971:3,12 72:21 74:1175:6,24 76:12,1477:6 84:22,23,2485:1,2,3,8 86:2287:6 88:5,21 89:1,889:23 90:6 91:1092:11 99:8 107:3108:8,11,13 110:7110:14 117:25119:22 125:23,25126:18,18 127:5129:22 131:14134:13,18 136:22136:22 138:13140:1 149:6,9 151:1157:7 162:1,17163:2 165:14 166:6166:11,13 168:22177:12 183:17184:1 185:20

pointed 161:20163:16

pointing 166:2points 28:14 29:19,25

30:2,4,5 39:1868:22 69:8,11,2370:1,13,20 71:1075:19 76:10 79:3,980:18 83:18,19 87:987:25 88:20 100:10102:22 125:21136:1 143:11156:12,22 165:3171:6

Point-to-point 39:19Politics 174:21poor 79:16population 17:10portal 175:10position 81:1 146:6

188:18positioned 94:17

110:15positive 155:9possible 11:19 45:13

66:19 137:2 162:6167:2 178:11 185:5

post 4:4 116:20,25163:15 164:8 174:7

posted 116:23 162:8178:7 184:9,14

posters 18:21potential 45:15

179:13poured 36:11,13power 38:13 75:22,24

76:1,9powered 75:20,20predict 69:16premature 63:23prepared 133:16

173:8present 1:17 9:14,15

52:11 54:4,8 74:1290:15 116:14 119:5136:19

presentation 82:18136:10

presentations 69:1884:10

presented 10:2 24:857:2,4 105:19107:10 114:17122:4 141:13

President 188:18press 92:18price 41:19 73:18,19

74:4,20,23 88:2290:15 101:4,7 102:2102:4,7 109:22130:10,11 137:7,8138:6 179:13

prices 77:14 128:15pricing 74:2 88:23

110:19 136:21153:23 154:22

primary 46:3,4Primrose 179:15Printer 96:2printing 96:15prior 89:10priority 96:23 97:1,2privacy 5:21privy 74:5 100:14probably 33:25 40:5

61:15 67:4 84:194:6,11 99:24,25118:15 121:23,24123:18 155:2167:19 174:24

problem 4:23 6:317:14 27:9 28:13,2328:23 31:20 36:1536:19,19 37:10,1137:12 38:3 39:8,1040:1 45:7 50:2457:13 62:1 69:1473:14 75:21 78:2092:11 93:3 98:2299:15 101:22126:10 131:8

problems 11:13 26:1231:3 38:6 43:10,1979:21 118:5,19

procedure 116:19procedures 17:18proceed 3:6 24:19

118:25 163:6164:20

proceedings 189:5,8process 29:20 50:11

82:4 108:1 110:17117:21 137:17155:10,15

processor 83:23processors 83:24product 82:2,3products 91:24professional 43:25progress 126:3progressive 173:8,13prohibit 113:9,12project 9:20 102:14promise 11:2 24:20

146:9promised 9:10 57:17

78:11,13 131:25promote 23:14proof 132:17proper 15:12 17:18properly 14:5,8,10

17:22 178:9property 94:7,18proposal 10:2,3,5,7,9

22:8 47:7 48:752:21,22,22 53:1,1

54:24 56:8 79:788:7 89:15 138:12145:10

proposals 9:23,23,2544:8 47:7,16,2548:4,19 49:1,4,454:8,18 55:2,8,2256:6 128:2

propose 175:5,19proposed 41:11 70:13

86:8,10 89:6 109:25153:24 175:9 178:4

proposing 83:12166:23

protect 149:22protocol 72:5,7,13

75:25proven 130:25provide 73:5 76:10

110:18 129:1136:25 138:4,5146:10 152:14,15

provided 9:8 46:168:2,25 110:19154:22

provider 63:10providers 63:11provider/carrier 83:5providing 70:19

98:13 138:6Province 140:16provision 25:14provisioned 155:6prudent 118:24 120:8

166:5,6Public 174:21pull 99:22 135:4pump 164:19purchase 64:9purchased 39:1 74:3purpose 14:18,22

106:24 112:18113:4,19,23 161:14

pursue 9:20 53:10,2063:10 137:19

pursuing 126:24put 3:10,23 4:6 13:25

14:2 15:16,23 18:2119:11,11 23:7 41:1744:20 51:22 101:13105:14,17 111:10111:13 115:18120:10 122:1126:18 128:2129:15 139:11152:21 155:8157:10,16 161:17163:16 168:9 170:5171:3,22 181:10184:4

puts 149:19putting 47:5 125:20

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169:5puzzle 69:6P-e-l-l-s 181:8p.m 1:8,9 2:1 115:15

115:16 117:6,7183:24 186:1,1,3,6186:7 188:15

Qqualified 113:7question 5:19 8:1,1

12:10,12 16:4 22:1622:23 25:7 33:7,1033:21 34:9 37:2340:9 43:8,11,1644:2 45:10 49:2358:9 63:8 64:6,1167:6,9 73:15 75:1876:19 77:24 78:1,987:2,7,21,22 88:290:2 93:11 100:6104:17 107:16108:6,6,24,25110:22 114:13122:9 123:21126:16 128:6132:15 141:6142:21 145:16,21148:24 149:16151:16 153:5,8155:20 165:5,6

questions 7:12,1419:22 25:3 59:766:16 82:19,19,2085:20 86:1,6 89:19111:3 130:18 132:6132:8 143:23145:20 146:21

quick 34:8 49:2351:18

quickly 142:25 143:2quiet 62:10 104:5

106:20 111:20154:13 160:24166:16 170:7

quite 16:9 69:17117:24 134:15136:23 173:2

quorum 2:18 3:413:18,21 19:13,1444:13 106:6 160:1,5160:11 163:10174:2 180:11,13,19187:19,22

quote 50:4,7 70:19109:12 128:21

quoted 50:4,6quoting 50:11 74:23

110:20

RR 1:11

radio 5:1 45:1 159:4raise 34:9 166:10raised 34:17,23 35:2,4

59:1 100:6 184:1ramp-up 143:13ran 178:3random 52:3 173:16range 20:2 95:22rate 53:18 177:11rates 89:5Raven 98:17 100:3read 6:2,10,12,13,14

53:3,4 104:12105:25 112:19,22112:23 114:22

ready 56:6real 25:10 43:16realistic 155:2realize 59:6really 3:5 4:23 9:1

26:24 46:5 47:18,2151:21 56:11 58:1262:14 67:18 68:2178:23 82:12 89:2391:23 105:14125:17 127:5129:17 134:10135:15 136:3,18146:4 168:10 169:5172:9 173:25,25179:6,10 184:21

reason 2:12 22:22107:21 138:7177:13

reasonable 125:4143:6

reasoning 24:2 156:9reasons 72:4 137:18

138:1rebate 33:25recall 92:9recap 121:9receive 10:4 11:9,10

13:7 91:13 145:14received 55:21,24

91:14recess 163:12 186:6recognize 165:2

166:23recognized 29:20 45:7recommend 71:8recommendation

87:21recommended 25:13reconvene 120:11,17

122:2,7 136:2record 21:7 115:14

117:5recorded 141:15

188:9 189:8recording 1:14 142:7recordings 142:8

reduction 109:9,10reference 24:18referring 75:23reform 175:8refund 120:24 121:1

122:10refunding 122:18

159:2,12 166:24refunds 123:6regarding 130:20regardless 125:21register 96:19Reid 172:24,25

173:13 183:6,7186:18 188:20

reimburse 167:6,11rejected 47:24 48:4

49:1released 48:25 107:23

126:5remain 143:10 178:15remainder 113:8remember 21:15 45:4

47:20,22 48:18 49:353:19 101:7 122:16155:12

removal 112:13remove 106:24 107:1

107:5 113:4removes 186:2rent 55:15 151:18

159:5,9,11 166:20167:6,10

repeat 12:10,12,1443:2 139:10 185:18

rephrase 36:24report 139:18,19,20REPORTED 1:25reporter 16:9 26:18

26:20 35:21 68:192:21 130:15141:23,24,25151:14 166:18168:15 176:9185:11,19 188:8,12189:4

REPORTER'S 189:1REPORTING 189:21reports 55:24represent 106:5 114:5

114:6,7representative 7:16

7:17 46:23 49:10,2460:11 74:14 125:14

representatives 19:2082:7

represents 43:14requested 3:7,13 89:9

137:9 162:4required 19:12,15

32:16requirement 14:23

15:10requirements 9:9

44:12requires 140:18requisition 14:19,20

107:23requisitioned 123:18rescheduling 140:5research 143:25

146:25reservation 93:22residence 86:15,16

90:18 96:11 97:2resident 179:8residents 86:13 95:6,9

95:13,15 97:7 159:1resign 174:7resolution 106:22

113:2 140:9,9,22142:12 152:19157:11

resolve 57:11 60:2147:19

resolved 147:13respect 44:14 125:2

145:17respons 162:21response 7:2responsibility 50:16

79:16 162:11,22responsible 21:13

78:6 173:7rest 13:11,12 17:23

18:7 20:4 67:4106:8 116:20

restriction 5:13result 133:14results 184:2,4,13

185:5,15 186:9188:16

resuming 115:16117:7 186:7

retry 132:10reusable 143:10reverse 66:9RF 38:22 39:8rid 20:4ridiculous 38:22

179:12right 2:14 3:8 5:22

6:4,9,14 8:25 10:2215:17 16:17,2318:12 19:5 24:6,1624:25 26:15 28:1729:18 31:23 32:1536:10 37:8 38:739:14,22,24 44:2044:24 46:3 48:1551:14,23 52:2 57:1567:14 68:21 69:475:2 76:6 79:2080:3 81:4 82:2,3

84:1,4 88:15 89:1190:12,19 92:19 94:197:10 99:25,25102:3 103:24112:21 113:25114:5 116:16117:13 119:2,4,17125:12,15,18 127:2127:10 128:3130:21 133:18147:3 151:5 153:13160:18 163:19171:4 174:25 179:4180:20 182:3,11186:11

righty 3:17Rob 26:19,21Robert 1:18 26:5,7,14

26:19,23 27:4,7,1227:19,25 28:2,8,1028:22 29:2,7,13,2330:7,10,15,22 31:131:4,10,14,21 32:432:14 37:2 40:8,1240:16 46:5,14,17,2047:1 49:25 50:9,1450:20,23 51:3 57:1958:6 77:10,13 80:2481:3,12,19,25101:12,19 144:17144:23 145:1,4,9,15146:8 147:2,11,17147:24 148:1,5,20148:23,25 149:4,7149:12,17,25 150:3150:5,11,15,18,24151:2,8 154:1,4,8

Robert's 108:12Rod 158:15,15 185:21Rodney 1:23 185:6,12

185:17,20,23 186:2187:21

Rogers 60:9 78:17137:21

role 164:2roof 39:14,17 51:6

126:1room 14:12 33:18

37:11 40:9 71:1673:11,13 74:1476:25 77:4 78:1981:14 84:18,21109:21 111:10112:6 160:2 178:19

rooms 33:14,23 46:276:20 179:22

room's 87:16roughly 185:25round 132:6router 39:13ROY 48:11,16,21rules 108:12 173:6

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run 36:9 70:14 144:14169:15,15,24177:11 179:12180:23 187:12

running 102:23104:21 105:7 155:3167:22 179:9

runs 157:1 166:2172:15

Ryerson 174:21,24178:4

SS 1:11sacrifice 177:13salesmanship 99:16salesperson 155:8Sam 167:21,22 169:17

173:14 182:7,16184:15 186:10,13187:25 188:13,22

Sarah 60:20,21 62:862:12,13,19 63:3

Sarah's 61:24sat 174:24satisfactory 62:24satisfied 107:24save 4:16saw 54:20 83:12

89:15saying 15:9 24:5

29:14 43:16 51:1,978:3 79:16 80:25,2581:4 89:24 90:1793:13,14 94:19 97:199:20 133:2 143:14148:10 149:23161:12,13 184:16184:18

says 24:19 53:9 109:4113:17,18,20140:14 146:10

scarf 141:6schedule 178:8scheduled 161:2

163:13schools 36:2 73:9 94:9schoolwork 32:23scope 68:7Scott 44:2 115:19screen 92:17 182:1,9screw 90:6scrutinize 171:25

184:4seamless 96:14 97:4

99:21sec 117:9second 6:21,22 11:3

15:16 25:4 48:11,1649:23 50:4,5,858:17 59:24 60:5,1761:12 62:22 65:10

77:25 78:1 82:14,1583:8 89:16 104:6,7104:8 105:24 115:9115:10 117:8 121:2121:3,4,5 138:18,21138:23 139:24157:18,19 169:3,7169:11,17,18,19171:11 182:6

seconded 61:7 139:23152:23 157:12169:9 172:23,24173:14

seconder 6:25 61:1161:14,17 157:17

secretary 1:14 161:22162:20 188:19

secretary's 162:11secretly 23:11section 112:12,12security 1:23 2:11

4:25 44:25 158:13159:3 183:25 184:3185:6,9,12,20,21,23186:2 187:20,21

see 2:25 4:8,10,10,126:15 20:9,13 21:1122:11 25:16 28:1440:12 49:15 52:656:10,19,21 74:1179:3 84:24,25 127:1129:19,23 130:1138:10,19 139:3,7139:14 143:5 158:1171:17 172:11,15172:20 175:24179:9 182:1 184:2

seeing 68:7seen 10:22,23 71:5

77:13 129:14 175:4179:22

selected 9:23 10:1self-respect 23:18self-run 22:25 23:9

24:3sell 71:9 75:9selling 91:23semantics 56:4semester 159:12send 28:15 99:5

109:12sense 49:17 74:18

164:25sensitive 74:2sent 99:18 131:4separate 12:20,22,25

17:4 36:23 62:14September 53:12

92:25 93:1 104:24105:7 152:16 155:3155:17 179:6

serious 10:18 143:24

served 28:11 176:3server 71:20 88:8,19

98:12service 33:3 46:1

52:18 79:4,15,1586:16,17,19 153:16166:22

services 39:4 152:15session 138:9set 98:1 109:8 189:6setup 98:1seven 178:19Seventy-six 160:12share 12:4,5 109:24

126:3Shh 30:21 83:3 85:6

106:18 116:4137:15 146:18147:8 148:4 154:14158:24 163:4166:17 167:1 168:7168:14 178:13

Shhh 156:20shit 37:13 57:24 130:2

167:23shorthand 189:4,12show 39:1 48:1,9,12

56:15 58:24,2471:15 106:10108:17 113:17116:10,10 142:14

showed 127:21130:21,22 133:6

showing 51:10shows 29:15 84:11sic 73:20,23 144:3

157:16side 8:18 40:19 43:18

103:19 104:10154:18,20

sidestep 131:17sidestepping 132:22sign 5:15 56:6 124:9

135:19 152:12signal 25:23 33:24

36:18signed 8:10 9:4,5 19:1

20:25 21:2,12 64:2377:2 177:5

significant 23:6 112:7166:3

similar 17:2 88:12simple 40:19 57:12

140:12single 72:20 77:4

129:22single-channel 71:13SIP 138:6,7sir 16:22sit 2:21,22,24 81:5

108:25 174:8sitting 26:4 50:18

74:8 90:7 146:21situation 8:16 38:17

45:14 66:6,9,1474:3 84:25 85:988:10 97:4 126:4143:5

six 178:18size 72:8 84:16 90:24

110:14Skype-ing 52:1sleeping 146:2slide 92:17slow 29:1,1small 68:17smarmy-assed 179:9smart 90:25snap 95:23sneaky 129:6social 175:17 176:4software 93:9,19sold 66:11 70:1solid 119:2solution 9:8 11:20

12:21,23 13:1117:13 24:19 42:1042:15,22 53:11,2156:22 68:16,19 69:769:12 80:16 83:1083:14,17 84:3 86:2387:21 88:9 93:2194:4 98:10,13100:20,24 101:1103:5 104:20120:20 122:8124:22 125:1128:20 134:16135:19 136:4,20,25139:16 143:2,3175:24

solutions 72:10 138:2173:10,11

solve 31:20 32:1546:9 73:3 75:21118:5,19

solved 27:13solves 30:3 71:12solving 29:20 31:25

32:6somebody 3:17 8:19

31:15 38:20 39:167:6 79:23 90:7100:6 112:11 116:5123:18 150:5156:10 161:22169:2,2 186:23

somebody's 52:4162:23

someplace 61:5soon 30:1 70:5,9

147:17,18 162:6174:18,18 185:5

soonest 16:5,12

sorry 5:18 8:2 18:1021:9 22:21,22,2332:20 35:21 39:1541:6,23,25 47:1448:13 49:8 54:1655:11,19 56:3 58:1360:19 65:7 73:2277:22 82:4,5 84:1985:19 90:1 91:4,492:21 93:24,2494:22 95:1 96:25103:1 108:16 117:9123:15 128:17134:20 137:6 144:6151:20 164:13,22172:6 177:20,20

sort 17:13 23:8 33:2535:11 111:13

sought 137:1sound 38:20 82:20sounds 101:6 116:18

126:23 154:3Southern 94:14space 179:23spare 76:6speak 6:17 8:7 22:18

63:14 66:4 75:1382:8 104:18 109:20132:13 176:11

SPEAKER 2:2,22 3:13:15 6:5,10,21,227:10,18,19,20,238:2,17 10:6 12:1,3,512:10,14,16,24 13:113:16,18,20 14:2,614:9 15:13 16:717:1,25 18:4,13,1718:19,21,23 19:320:5,8,13,25 21:1121:18,24 22:4,7,922:12,18,20,24 23:523:18,22,25 24:2,324:7,14,16 25:2,2526:6,10,11,17 27:327:6,10,17,18,2428:1,4,6,9,20,21,2529:4,5,10,11,2230:5,9,12,13,17,1830:21,24 31:3,6,731:12,17,19 32:3,732:8,9,10,11,12,1932:20,21 33:2,3,5,633:7,10,11,16,18,2234:6,7,11,12,15,2034:21,24 35:7,8,1335:17,18 36:18,2036:21,24 37:4,6,937:14,19,22,2539:12,16,21,23,2540:6,10,11,14,15,1740:22 41:3,6,12,1841:19,21,24 42:5,24

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