WELCOME

GET REALREAL FAST, REAL TIME INSIGHTS TO OPTIMIZE PATIENT CARE AT JEFFERSON

HEALTH

NEIL GOMES

Chief Digital Officer & EVPThomas Jefferson University and Jefferson Health

CHALLENGES

BEFORE DOMO• Limited rapid data visualization tools• No quick and easy way to tell the data story• Limited data-focused change agents• Limited performance tracking solutions• Limited channels for making the case for process enhancement

WHAT’S IT BEEN LIKE?

WITH DOMO• Enabled rapid data visualization• Quick and easy way to tell the data story• Enabled data-focused change agents• Enabled performance tracking• Serves as a channel for making the case for process

enhancement

EXAMPLES

EXAMPLES

EXAMPLES

EXAMPLES

© 2019 Jefferson Health © 2019 Jefferson Health

EXAMPLES

EXAMPLES

© 20179Jefferson Health© 2019 Jefferson Health

REAL BENEFITS

REAL BENEFITS WITH DOMOData-driven change

• Process enhancement• Latency reduction• Rapid insights• Story-telling

Performance tracking and engagement• Continuous tracking• Keep key initiatives going

EXAMPLES

EXAMPLES

TAKEAWAYSDesign is how it works• A focus on design helps you select the right data to bring

about change

Immerse yourself• Discover the real problem to devise real, enduring solutions

Agile or nothing• Use data to inform pivots, pivots ensure solutions are

meaningful to all

TAKEAWAYSDevelop and measure closed-loop solutions• Creates big impact (like LWBS improvements)

If you didn’t measure it, it didn't happen • Clinicians were engaged by their own change and peer

performanceMeaningful, actionable data catalyzes change• Clinicians and operational staff moved by the story in the data

QUESTIONS?

THANK YOU

GET REALREAL FAST, REAL TIME INSIGHTS TO OPTIMIZE

PATIENT CARE AT JEFFERSON HEALTHNEIL GOMES

Chief Digital Officer & EVPThomas Jefferson University and Jefferson Health