nehc newsletter spring 2015

16
1 A MESSAGE FROM THE PRESIDENT Dear NEHC Members, I don’t need to remind you that we’ve just weathered a tough New England winter. By many accounts, this winter set snow fall and temperature records. Helicopter flying in the Northeast is typically curtailed during cold weather and, when you combine that with a record-setting winter, many NEHC members are just starting to get their helicopters out of hibernation and are getting ready for a fun and productive summer. The question is, are you and your helicopter ready to fly and if not, ‘Do You Have a Plan?’ Does your Plan include a pilot ‘checkup?’ Don’t forget to make sure your medical certificate is valid and that you’re current, which means that, at the very least, you’ve completed a flight review and have the recent flight experience necessary to act as pilot-in-command (both of which are described in FAR §61). If you’re planning to carry passengers at night, what’s your Plan to become ‘night current?’ Have you thought about the difference be- tween ‘current’ and ‘proficient?’ Being proficient requires much more than simply making 3 takeoffs and landings. Judgement and aeronautical decision making are key attributes of a proficient pilot. Of course, the best way to stay sharp is to fly regularly but, if you’ve been grounded during the winter, you may want to jump start your summer tune-up by joining the FAA Safety Team (FAASTeam) and attending one of their many outstanding safety seminars. If you’re not familiar with this program, FAASTeam is the educational outreach arm of the FAA and is committed to serving the General Aviation community. As you’ll read beginning on page 6, FAASTeam seminars are both fun and educational and statistically, pilots who are FAASTeam members have fewer accidents than GA as a whole. Why not add, ‘attend a FAASTeam safety seminar’ to your Plan? www.faasafety.gov. Take some time to look over your helicopter. Is the Annual Inspection complete? Does it need any sched- uled or preventative maintenance before you start flying? Is the aircraft registration current (remember that air- craft registration certificates now include an expiration date) and are your charts and navigation databases up-to- date? Does your Plan including checking to make sure your aircraft insurance policy is in effect and that the cover- age still provides adequate protection? We also hope your Plan includes attending the NEHC spring member- ship meeting on Wednesday, April 15. The evening will start with our Annual Meeting followed immediately by the featured presentation. The theme of the presentation is ‘Technology in Aviation–What’s Behind the Magic’ and we have two very interesting speakers who will describe how their company’s technology makes your cockpit a safer, and more productive, place to work. Dan Gouger, Senior Research Engineer for Bose Corporation, will describe how Bose devel- oped active noise cancelling headphone technology and how this technology neutralizes the distractions and stress of noise in the cockpit. Michael Kerrigan is the regional sales manager for Garmin International, a highly regarded pro- ducer of professional grade navigation equipment using global positioning sys- tem receivers. Garmin offers integrated products specifically engineered to en- hance helicopter cockpits and now offers the ADS-B Academy, a resource to help pilots meet the upcoming ADS-B mandate. We hope you’ll join us at the Tewks- bury Country Club on April 15. It promises to be a great evening and you won’t want to miss it! W. Gregory Harville President SERVING MANY INDUSTRIES—SAVING MORE THAN TIME www.nehc.org April 2015 High Tech Cockpit—Enstrom 480B-G

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New England Helicopter Coucil Newsletter Spring 2015

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1

A MESSAGE FROM THE PRESIDENT Dear NEHC Members,

I don’t need to remind you that we’ve just weathered a tough New England winter. By many accounts, this winter set snow fall and temperature records. Helicopter flying in the Northeast is typically curtailed during cold weather and, when you combine that with a record-setting winter, many NEHC members are just starting to get their helicopters out of hibernation and are getting ready for a fun and productive summer. The question is, are you and your helicopter ready to fly and if not, ‘Do You Have a Plan?’

Does your Plan include a pilot ‘checkup?’ Don’t forget to make sure your medical certificate is valid and that you’re current, which means that, at the very least, you’ve completed a flight review and have the recent flight experience necessary to act as pilot-in-command (both of which are described in FAR §61). If you’re planning to carry passengers at night, what’s your Plan to become ‘night current?’ Have you thought about the difference be-tween ‘current’ and ‘proficient?’ Being proficient requires much more than simply making 3 takeoffs and landings. Judgement and aeronautical decision making are key attributes of a proficient pilot. Of course, the best way to stay sharp is to fly regularly but, if you’ve been grounded during the winter, you may want to jump start your summer tune-up by joining the FAA Safety Team (FAASTeam) and attending one of their many outstanding safety seminars. If you’re not familiar with this program, FAASTeam is the educational outreach arm of the FAA and is committed to serving the General Aviation community. As you’ll read beginning on page 6, FAASTeam seminars are both fun and educational and statistically, pilots who are FAASTeam members have fewer accidents than GA as a whole. Why not add, ‘attend a FAASTeam safety seminar’ to your Plan? www.faasafety.gov.

Take some time to look over your helicopter. Is the Annual Inspection complete? Does it need any sched-uled or preventative maintenance before you start flying? Is the aircraft registration current (remember that air-craft registration certificates now include an expiration date) and are your charts and navigation databases up-to-date? Does your Plan including checking to make sure your aircraft insurance policy is in effect and that the cover-age still provides adequate protection?

We also hope your Plan includes attending the NEHC spring member-ship meeting on Wednesday, April 15. The evening will start with our Annual Meeting followed immediately by the featured presentation. The theme of the presentation is ‘Technology in Aviation–What’s Behind the Magic’ and we have two very interesting speakers who will describe how their company’s technology makes your cockpit a safer, and more productive, place to work. Dan Gouger, Senior Research Engineer for Bose Corporation, will describe how Bose devel-oped active noise cancelling headphone technology and how this technology neutralizes the distractions and stress of noise in the cockpit. Michael Kerrigan is the regional sales manager for Garmin International, a highly regarded pro-ducer of professional grade navigation equipment using global positioning sys-tem receivers. Garmin offers integrated products specifically engineered to en-hance helicopter cockpits and now offers the ADS-B Academy, a resource to help pilots meet the upcoming ADS-B mandate. We hope you’ll join us at the Tewks-bury Country Club on April 15. It promises to be a great evening and you won’t want to miss it!

W. Gregory Harville President

SERVING MANY INDUSTRIES—SAVING MORE THAN TIME

www.nehc.org April 2015

High Tech Cockpit—Enstrom 480B-G

2

It started as a dream for a dedicated group of Boston area phy-sicians and hospital directors. A decade after the nation’s first permanent civilian medical helicopter program was estab-lished in Colorado, plans began to emerge for a helicopter ser-vice linking New England’s critical care patients with Boston’s world-renowned trauma centers. Dr. Erwin Hirsch, Chief of Trauma and Surgery at Boston City Hospital, became a fire-brand for the initiative and remained a driving force behind the success of the program well into the 21st century. This team of visionaries saw helicopter critical care transport as a natural extension of the city’s trauma centers and teaching hospitals (Beth Israel Deaconess Medical Center, Boston City Hospital, University Hospital, Boston Children’s Hospital, Brigham and Women’s Hospital, New England Medical Center, and Massachusetts General Hos-pital). Known collectively as “The Consortium,” the hospitals established New England Life Flight as an independent, public charity, non-profit corporation in 1984. Bringing these hospitals together for such a noble purpose was well-received in the 1980s and, although several of the hospital names have changed over the years, it remains today as one of the most successful col-laborations between the diverse groups.

The corporation began doing business as Boston MedFlight in early 1985. After quickly leasing a BK117 helicopter, locating floor space in the old Eastern Airlines hangar at Logan Airport, and bringing together a highly skilled team of aviation and medical practitioners, the company trans-

ported its first patient on June 26th, 1985 (a 14-year-old boy injured in an explosion).

Originally created to rapidly move patients with life-threatening illnesses or injuries to the proper treatment facili-ty, Boston MedFlight has evolved into a multi-faceted critical care transport system for ill and injured patients across the region. The need and the company grew rapidly throughout the 1990s, but Boston MedFlight always remained on the lead-ing edge of helicopter and medical transport safety and tech-nology. In 1991 MedFlight pilots and aircraft became certified to transport patients in both visual and instrument flight con-ditions, increasing the safety and availability of helicopter air ambulance services in New England. Soon thereafter, the company recognized an increasing need for services to transport sick and injured patients off Martha’s Vineyard, Nantucket and the outer Cape. In 1992 a second BK117 air-craft was leased and a base was established at Plymouth Air-port, closer to that growing need.

With the closure of the Boston City heliport in 1995, Boston MedFlight moved its operation and administrative hub to Hanscom Field, purchased an Aerospatiale AS365 Dauphin helicopter to improve specialty mission capability and re-

(Continued on page 3)

Boston MedFlight–30 Years of Excellence in Critical Care Transport

BK117 on Scene Call

AS365 Dauphin—Over Boston

BK117 and Crew The Early Days

3

placed its aging original BK117. Ever mindful of innovations to improve patient care and expedite transport, MedFlight re-alized that harsh New England weather often grounded its hel-icopter fleet and sought solutions. In partnership with Arm-strong Ambulance Company, MedFlight established the first adult critical care ground transport service in Massachusetts in 1998, eventually purchasing its own fleet of ground vehicles in 2003.

To better serve Cape Cod and the Islands, as well as to provide regional air ambulance service in inclement weather, MedFlight leased a Piper Cheyenne II in 1999, eventually upgrading to a Cessna Citation II jet aircraft in 2002. Interestingly, 2002 coincided with the transport of Med-Flight’s 20,000th patient. In 2006 Boston MedFlight adopted night vision goggle technology, fur-ther reducing risk and increasing safety for patients and crews. By late 2000, Boston MedFlight saw the need to for a larger, more capable aircraft and the Sikorsky S-76C++ was brought on in 2009 for larger cabin capacity, greater speed and range. In 2010, Boston MedFlight celebrated its 25th Anniversary, transported its 42,000th patient and received the Vision Zero Above and Be-yond Award, industry-wide recognition of their superlative safety program.

The latest equipment upgrade came in 2014 when Med-Flight retired an older BK117 and purchased two new Air-bus Helicopters EC145 aircraft. These twin-engine, glass cockpit, single-pilot IFR certified aircraft allow for better patient care and the capability to safely navigate the new helipad instrument approach procedures in downtown Bos-ton. The addition of helicopter IFR infrastructure within Boston, developed by MedFlight, is another example of how Boston MedFlight continues to be an industry leader while enhancing the company’s safety posture.

Through the years, the organization has always kept a central mission. Boston MedFlight com-mits to excellence by providing the highest-quality, regional, critical care transport system. With

(Continued from page 2)

(Continued on page 4)

New—Single Pilot IFR EC145

Sikorsky S-76C++

4

a vision to always provide the Right vehicle to the Right patient at the Right time, and transport to the Right facility, Boston MedFlight has established an enviable record for innovation, safety and quality patient care. Similar to other industry-leaders, like Google, and perhaps the highest public recognition of superior service, the term “MedFlighted” has become the commonly used term for critical care transport in New England.

Visit Boston MedFlight at: www.bostonmedflight.org on Facebook or Twitter.

(Continued from page 3)

Contact us today to schedule an introductory

flight or to con nue your helicopter flight

training. Boston Helicopters can accommodate

your training needs and schedule at our facility

located at:

Lawrence Municipal Airport (KLWM)

Call, Email or Visit Us or our Website

Telephone: 978‐689‐7600

[email protected]

www.bostonhelicopters.com

www.naflight.com

492 Su on Street North Andover, MA 01845

Boston Helicopters is commi ed to providing

superior helicopter flight training to our stu-

dents. Our North Andover, MA helicopter school

has a great environment to con nue challenging

your skills as a developing helicopter pilot.

Since we work individually with each student, we

are able to tailor the pace of the flight training

specifically to each persons needs.

Boston Helicopters provides:

All levels of Helicopter Pilot Training; Private, Commercial, Instrument and Flight Instructor

Flexible Scheduling 7 Days a Week

Aircra Rental

Helicopter Tours

On-Site Maintenance

Authorized Robinson Service Center

Contributed by:

Rick Kenin General Manager of Aviation Operations

Boston MedFlight [email protected]

News Flash

A web based helicopter

noise track-ing program is now live in the L.A. Ba-

sin.

The tool allows resi-

dents to identify spe-cific helicop-ter operators

and file a noise com-

plaint about them.

For more information:

http://heli-noise-

la.com/webtrak/

5

Taking Center Stage at HAI HELI-EXPO 2015 Orlando, Fla.—Airbus Helicopters on Tues., March 3, at HAI HELI-EXPO 2015, pulled the curtain off its newest model, the H-160, a medium twin-engine aircraft made primarily of composite materials and aimed at the offshore oil and gas industry-support market currently dominated by Agu-staWestland's AW-139.

Enstrom: First Flight of TH180 HAI HELI-EXPO 2015— Enstrom Helicopter Corporation is pleased to announce that the newest member of its family, the TH180, successfully completed ground run and first flight on February 6, 2015 at its facilities in Menominee, Michigan.

Bell: Agreement for 200 407GXP with Air Methods Orlando, Fla.—Bell Helicopter announced an agreement for the sale of 200 Bell 407GXPs config-ured for Helicopter Emergency Medical Services to Air Methods Corporation, the largest provider of air medical transport services in the world.

AgustaWestland: Contract with AAR for Two AW189s Finmeccanica—AgustaWestland announced it has signed a con-tract with AAR Airlift Group to provide two next generation AW189 helicopters to perform search and rescue in the Falkland Islands.

MD Helicopters: MD 500 Series Selected as Best Civil Helicopter Mesa, Ariz.—MD Helicopters is proud and honored that its MD 500 Series helicopters have been selected as the best civil helicopters of all time in a Decem-ber 2014 survey conducted by Vertical Magazine.

Garmin Pilot Optimizes Charts and Maps for Helicopter Operators—Garmin is pleased to announce a new version of Garmin Pilot for iOS, which adds a suite of features tailored to helicopter operators. These features incorporate helicopter route charts throughout eight U.S. Metropolitan areas, includ-ing the Gulf of Mexico. Additionally, the latest version of Garmin Pilot allows pilots to easily identify and document the highest obstacle along their flight plan route, which fulfills Part 135 Heli-copter Emergency Medical Service (HEMS) re-quirements set forth by the FAA.

Safe Flight: Powerline Detection System on AS350 White Plains, N.Y.—Safe Flight Instru-ment Corporation of White Plains, NY announced that Skyhorse Aviation of Pretoria, South Africa is the launch customer of Safe Flight's Powerline Detection System (PDS) for the Airbus Helicop-ters AS350.

(Continued on page 7)

New and Interesting Things are Happening in Our Industry!!

6

On a cold and snowy Saturday morning approximately 55 helicopter enthusiasts descended on JBI Helicopter Services for the NEHC Helicopter Safety Seminar. Enticed by outstanding speakers, an external load operation demonstration, fresh coffee, homemade doughnuts, free lunch, and the all important hangar flying, aviators of all different experience levels gathered to attend the event.

JBI Helicopter Services graciously opened their doors to the NEHC and invited its members to come in and enjoy the day in their pris-tine hangar. The first speaker was Lon Wimberley, a longtime in-structor at the Bell Helicopter Academy who, upon his retirement, founded Helicopter Safety Training, LLC (HST), a company dedicat-ed to training helicopter pilots. Lon gave a thorough and in-depth presentation on loss of tail rotor effec-tiveness (LTE) and autorotation, sharing the experience he’s gained over decades as a rotorcraft profes-sional.

Following Lon’s presentation, Howard Horton took the stage. How-ard, one of Bell Helicopter’s most experienced instructors (he hap-pens to be one of the first pilots that will be certified to instruct on the brand new Bell 525, Relentless), discussed the current status of the certification and fielding plan for the Model-525. Touching on juicy topics including design, construction, projected flight testing, projected performance, and estimated delivery date, Howard had everyone’s undivided attention.

Next up was Jeff Smith, VP of Operations and Government Affairs for the Eastern Re-gion Helicopter Coun-cil (ERHC). Jeff gave a sobering presentation about the state of affairs at the airport in East Hampton, New York. As many of our members may already know, there is a very strong movement to curtail, or even eliminate, helicopter operations at the East Hampton airport. Jeff’s presentation explained how this movement came about and what the ERHC is doing to keep the airport open and accessible for helicopter operations. Please read Jeff’s article on page 8.

After a great lunch, and some time to talk amongst each other, it was time go outside. JBI’s own Carl Svenson put on a masterful demonstration with a 480 lb weight sus-pended from a 75 foot long line. Carl carefully picked the weight up and departed the heliport. He returned to a densely wooded area and, ever so gently, placed the weight at the feet of his waiting ground crew. Carl then departed the area and returned with the empty hook to pick the weight up out of the woods and return it to its original start-ing point. Everyone was thoroughly impressed!

To close out the day Doug “Mac” MacIver, Chief Pilot for

(Continued on page 12)

Open Invitation to All Helicopter Flight Schools and Flight Instructors Join the New England Helicopter Council and help grow our helicopter community.

Join us at the membership meeting on April 15th. Identify yourself as a CFI-H and be our complimentary guest.

NEHC Helicopter Safety Seminar—A Blow By Blow Account

A Great Crowd of Helicopter Enthusiasts

Lon Wimberley Discussing LTE

7

Robinson Helicopter Company:

Robinson Safety Notice SN-43 Issued: January 2015

USE EXTRA CAUTION DURING POST-MAINTENANCE FLIGHTS

A number of fatal accidents have occurred during flights immediately following maintenance. In several cases, the cause was incomplete or incorrect reassembly of the heli-copter, and the error could have been found during a careful preflight inspection.

R 44 Safety Alert Issued: 23 February 2015

RHC has received a report on R 44 CO16-7 main rotor blade fatigue crack where the blade chord transitions to the extended chord. Careful visual inspection of this area during preflight will provide early detection and prevent a catastrophic failure.

For More Information:

www.robinsonhelicopter.com/service_library/safety_alerts/r44_c016-

7_main_rotor_blade_crack_safety_alert.pdf)

Safety Notice

The New England Air Museum is owned and operated by the Connecticut Aeronautical Historical Association, a private, non-profit educational institution organized in 1959. Located at Bradley International Airport in Windsor Locks, CT the Museum is the largest aviation museum in New England. This educational organization is dedicated to preserving and presenting historical-ly significant aircraft and related artifacts, engaging visitors through high-quality exhibits, helping them to understand aviation technology and history, and inspiring students through innovative and hands-on educational programs.

www.neam.org

Editor’s Note: For further information regarding these topics and many more please be sure to check out Rotor News a publication presented by HAI. It can be seen on the web at www.rotor.org/Publications/RotorNews.aspx.

(Continued from page 5)

Contributed by:

Chris Thresher, Editor NEHC Newsletter [email protected]

8

"If it can happen here, it can happen anywhere. New York, New York." Being from Texas it took me a long time to actually under-stand what old “Blue Eyes” was singing about. After working 20 years here, 10 of which with the Eastern Region Helicopter Council, I finally get it. See, New York is a bustling, expansive, densely populat-ed financial center. Tourism is the number one industry for a town of 8 million, with millions more in the surrounding boroughs. It has three major international airports that service 116 million passengers a year, along with four regional airports and two business aviation airports. Each of these have stringent noise abatement programs and the “big three” are actually under a Part 150 study. What does 116 million passengers look like? One hundred sixteen million passen-gers means that every person living in Manhattan would have to fly out of each of the “big three” 15 times per year. That’s every single person either going on a vacation or a business trip once a month plus some. That number of travelers shows an obvious need for the appropriate aviation infrastructure and yet, there are still several anti-noise groups with a very loud voice that are looking for limits, restrictions and cur-fews.

For the decade I have been working with communities on noise mitigation, I have always heard many vari-ations to community anti-noise advocates, complainers, anti-airport people, crazies, and grandstanders. Though there may be a few that fit one of these descriptions, most in my opinion, are just affected by noise that they do not create. This is why noise mitigation is so important to the aviation community. Al-lowing noise issues to escalate will only make finding solutions more

difficult. There are six effective tools to estab-lish a noise abatement program that I will share with you.

Initiate.

Noise issues around an airport or heliport are always there. Face it, we make noise. Identifying the problem by working with airport neighbors is the first step to developing a suc-cessful noise abatement plan. Do not take these calls lightly, respond quickly.

Communicate.

Having a noise abatement hotline or procedure for taking noise complaints is key. When they call, record the person’s

information; name, address, type of complaint, date, time, and most importantly call back information. One of the most effective mitigation strategies is calling the person back to let them know you actually care and to hear what they have experienced.

(Continued on page 13)

If It Can Happen In New York, It Can Happen Anywhere Why We All Need To Fly Neighborly

Corporate S-76 Helicopters Lined Up and Ready For Work On Long Island

A Concerned Citizen Voicing His Concern Over Low Flying Helicopters

9

NEHC Spring Membership Meeting

Wednesday April 15, 2015

7:00 PM at the

Tewksbury Country Club 1880 Main Street

Tewksbury, MA 01876 (978) 640-0033

Heavy hors d’oeuvres will be served. Free admission for members and $10 fee for non-members, which

is waived if you join NEHC on the night of the

meeting.

Anyone interested in flying into this meeting should contact Marc Ginsburg 978.640.0033 to make arrangements. Happy Flying!

Join us to learn how to improve your cockpit using Bose and Garmin technology

DOOR PRIZE—1 Year Subscription to Garmin Pilot App—DOOR PRIZE

Technology in Aviation —What’s Behind the Magic—

Bose® Aviation Headsets

GARMIN helicopter avionics and ADS-B solutions

In addition, Bill Carroll will host, “Back-To-Our-Roots.” This is an interactive discussion to identify and propose solutions to local hazards, safety issues, ATC concerns, or other such problems that may affect NEHC members.

We look forward to your participation in this discussion.

About our Guest Speakers

Dan Gauger (SB/SM Electrical Engineering, MIT ’81) has worked at Bose since 1980 and contributed, in various engineering and management capacities, to Bose’s work in active noise reduction since near its inception. He’s presently a senior research engineer at Bose. Dan is a member of the Acoustical Society of America (ASA) and actively contributes to the work of standards committee S12/WG11 on the testing of hearing protectors.

Michael Kerrigan is the regional sales manager at Garmin International, a highly regarded producer of consumer and professional-grade navigation equipment using global posi-tioning system receivers. Michael is a graduate of Salem State University. He’s a life-long avia-tion enthusiast and has earned commercial and instrument pilot certificates in single and multi-engine airplanes. Michael has been a key part of Garmin’s growth in the Northeast and specializ-es in new business development and building successful strategic partnerships.

We’re Looking Forward to Meeting and Talking with Dan and Michael

10

Mystery Helicopter

Can you identify this aircraft?

The first person to correctly identify this aircraft will win a coveted NEHC ball cap, as well as important bragging rights. Please tell us who built the aircraft and something about its history.

Answers can be submitted online at [email protected] or drop us a note addressed to:

New England Helicopter Council 70 E. Falmouth Hwy, Suite 3 East Falmouth, MA 02536

Helicopter Puzzles

Fill the grid so that every row, every column, and every 3 x 3 box con-

tains the letters:

“A E R O D R O M E”

Fill the grid so that every row, every column, and every 2 x 3 box con-tains the letters:

“B L A D E S”

A few ‘one liners’:

You start flying with an empty bag of experience and a full bag of luck. The trick is to fill your bag of experience before you empty your bag of luck.

The most useless things to pilots in flight are Fuel in the truck, Airspeed you don’t have and Altitude above you.

When the last Blackhawk goes to the boneyard it will be on a sling under a Huey!

B—L—A—D—E—S Sudoku L A

B

A

B

E

B

A-E-R-O-D-R-O-M-E Sudoku

O E R

R A

M A

D R

R A

D O

O E

O M

D E

Mystery Object

No luck with the helicopter? How

about the item pictured below?

Please send your ‘best guess’ to the NEHC at one of the addresses

above.

11

Notice to Airmen

A change to MHT airspace goes into effect 4/30/2015. Pilots familiar with the area may not notice the changes on the sec-tional right away.

The area under the 10NM class C shelf to the NW (approx. the area boxed in green below) is being converted from Class E to Class C, so that the floor of Class C airspace there will now be SFC.

Rule wording: That airspace extending upward from the surface within 3.3-miles each side of the 337 [deg] bearing of Manchester Airport extending from the 5-mile radius to 8.5-miles northwest of the airport.

Full rule: http://www.gpo.gov/fdsys/pkg/FR-2015-03-09/html/2015-05112.htm

12

JBI Helicopter Services and an FAA Designated Pilot Examiner, gave an outstanding presentation on the importance of flying high. To send the point home, Mac presented a video showing some of the hazards that helicopter pilots encounter when they fly low, down in what’s commonly known as the “wire environment.” He also re-viewed a number of NTSB reports involving low flying helicopters and wire strikes. During the presentation, Mac stressed the point that in a majority of the accidents where aircraft hit wires, the pilots admitted that they knew the wires were there prior to the accident.

The NEHC would like to thank Fred Bedard for taking the lead to coordinate the event. We’d also like to again acknowledge, and thank, our guest speakers and express our sincere appreciation to Ray Newcomb, and JBI Helicopter Services, for opening its doors to host this event and for generously putting on the external load demonstration.

We look forward to the next NEHC Helicopter Safety Seminar and hope to see you there!!!

(Continued from page 6)

Photos By Fred Bedard

Contributed by:

Chris Thresher , Editor NEHC Newsletter [email protected]

13

Educate.

During the communication process you will quickly realize that the first thing you must do is educate the call-er. We are a very technical industry open to wide- spread misperception and scrutiny. Most of what your initial call will be is trying to clarify infor-mation about our industry with the caller. Educating them in a manner that they can understand will take away some of the anxiety and annoy-ance.

Demonstrate.

After your initial conversation with the person, do not promise anything. You must do your homework on the issue and find out who else is involved. Managing expectations is very important. Rounding up the facts and having the appropriate meetings and conversations demonstrates your commitment to seeing this issue through.

Mitigate.

After doing the required research and meeting with the appropriate peo-ple you need to sit down and figure out how you can mitigate the issue to the best of your ability. Each issue will be different and will require differ-ent approaches. Handling the complaint of a person living on the ap-proach end of the airport in Bedford, MA will be different then dealing with an issue of coastal homes in Portsmouth, NH. Also, make sure that your mitigation does not have a greater impact on another community somewhere else. This will cause two communities to be angry and, be-lieve me from my experience they just join forces against you. This causes nothing but escalation. It helps to include even the most frustrated callers in this process as they may have a different perspective of your plan, and it shows transparency and willingness to help and hear neighbors out. Remember, you can only do what you can do without aggravating the problem and at no time can you infringe on safety to mitigate noise.

Cohabi-tate.

After you e x e c u t e your plan, monitor it. Frequent-ly reach back out to your o r i g i n a l callers and ask how it

(Continued from page 8)

(Continued on page 14)

Port City Air/NH Helicopters Steve Fox, DOM

Anti-Aircraft Noise Protestors On Long Island N.Y. Demanding Action

14

is working. Talk to your operators and see how it is affecting them and if there would be a better way. If it is not working for the operator it will not last and you will find yourself starting all over again. Also, while you promote your business, promote your industry. Educate the non-flying public the benefits of aviation and vertical flight. It’s always better to have friends than enemies.

Lastly, you will not be able to make everybody hap-py but understand there is actually a middle ground that is ok. Some of the folks calling will let you know that it is very personal to them and it is. Listen to them and try to see things from their point of view. Learn from your mistakes and reach out to others in the business for help and to share experiences. HAI has an extensive library and great Noise Abatement course that I suggest everybody take at www.rotor.com. I wish you all success and you were a great host at your safety meeting.

(Continued from page 13)

Attention

Military Aviators A number of NEHC members are current, or former, military helicopter pilots. We want

YOU to be a member, too. Please join us at

the membership meeting on April 15th. Iden-tify yourself as a military aviator and be our complimentary guest.

Contributed by:

Jeff Smith Vice President Operations

Eastern Region Helicopter Council [email protected]

15

Helicopters are becoming increasingly capable of flying under Instrument Flight Rules (IFR). Most com-mercial operators require their pilots to be instrument rated and many recreational helicopter pilots are ‘polishing their skills’ and adding an instrument rating to their aviation resume.

This quiz is based on Federal Aviation Administration aeronautical charts and publications using the RNAV (GPS) RWY 35 Instrument Approach Procedure (IAP) for the Concord Municipal airport (CON). A copy of the relevant chart is attached to the end of the quiz.

You should be able to answer the 1st two questions without referring to the chart. Please consider that there may be more than one correct answer to some of the questions, in which case, please identify all cor-rect answers. Have fun!

1. An Instrument Approach Procedure (IAP) chart consists of ____ sections.

A. 3 B. 4 C. 5 D. 6

2. Which of the following is NOT a section of an Instrument Approach Procedure (IAP) chart?

A. Marginal Information B. Airport Diagram C. Plan View D. Procedural Track

Answers and 8 more ‘IAP Chart’ questions are posted on the NEHC

Website

www.nehc.org

Instrument Approach Procedures—A Quiz

NEHC is LinkedIn We’re pleased to announce that NEHC now has a

LinkedIn Group.

You can find our group by clicking:

NEHC LinkedIn Group When it comes to connecting with professionals who mean business, no matter what the industry or profession is, few can compare to the power of

LinkedIn.

www.linkedin.com/groups/New-England-Helicopter-Council

Help

Wanted NEHC is seeking a self-

motivated, well-organized and creative person to head up the organization’s efforts to be better connected through social media. Energy, enthusiasm

and a passion for heli-copters are a must.

Please consider making a 2-year commitment to help our organiza-

tion.

Email your interest to:

[email protected]

16

70 E Falmouth Hwy Ste. 3 East Falmouth, MA 02536

THE NEHC ORGANIZATION

What do YOU want to see in the Newsletter? Please send any comments and/or submis-sions to [email protected]. We look forward to hearing from you and continuing to improve and expand our newsletter!

Board of Directors Paul M. Montrone Chairman Fred Bedard Chris Donovan Greg Harville Bob Jesurum Rob Smith Christian Valle Wes Verkaart Kurt West

Officers Greg Harville President

Bill Carroll Vice President

Fred Bedard Vice President

Christian Valle Treasurer

Deirdre O’Connor Secretary

Industry Members Director Designees AgustaWestland Philip Coghlan

Airbus Helicopters Scott Dodge

Bell Helicopter Textron Ron Orndoff

Bose Corporation

Affiliate & Operator Member Director Designees Aero Club of New England Deirdre O’Connor

Boston MedFlight Suzanne Wedel

Friends of Flying Santa Brian Tague

Operator Members

Affiliate Members

EAA-106 Helicopter Association International

Jimmy Jacobs New England Air Museum Tewksbury Country Club

Aerial Productions, LLC Avlite Systems

Boston Executive Helicopters, LLC Boston Helicopters

Cannon Aviation Group, Inc. Conklin & de Decker

Heliops LLC JBI Helicopter Services

Mass Mutual Financial Group Massachusetts State Police Air Wing

NationAir Aviation Insurance Port City Air, Inc./NH Helicopters

Seacoast Helicopters Sharkey’s Helicopters, Inc. Survival Systems USA, Inc.

United Technologies Corporation