negotiating software contracts

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    Negotiating a Software Contracts

    Basanta Chapagain

    MCA- 3rd

    Semester

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    Topic to cover

    Introduction

    Point to consider when negotiating contract

    Steps of Software Contract Negotiation

    Special negotiation issues

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    Software contract negotiation

    Software contract negotiation involves the process of discussing andcompromising on contract terms in order to reach final approved draftof a contract!

    Main goal of contract negotiation is to ma"e an agreement that will #e

    #eneficial to all involved parties! Contract negotiation process often involves upper level management

    who have e$perience and authorit% to ma"e a decision a#outcontracts!& Some software companies have separate Contractnegotiation team' !

    (inal goal is arrangement that is #oth fair and e)uita#le to eachpart%!

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    Point to consider when negotiating contract

    Specification and delivera#les

    *eliver% schedule

    Pa%ment terms

    Testing and acceptance Support and maintenance & warranties'

    *ocumentation

    Software Modification

    Scope of license

    Termination of agreement

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    Point to consider when negotiating contracts

    Confidentialit%

    Patent and cop%right

    +is" of loss

    Insurance

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    Contract negotiation steps

    Preparation

    Conduct a ris" anal%sis

    *evelop the negotiation strateg%

    Assign negotiation team and roles Conduct Negotiation

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    Preparation

    ,e%s area of preparation include

    nderstand the #usiness need

    nderstand the mar"etplace

    Contact customer references

    These steps ma% have #een performed earlier in theprocurement phase #ut revisiting them at this stage

    will help in developing clear and complete negotiation

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    Conduct a ris" anal%sis

    Identif% potential pro.ect ris"s #ased on the selected proposals and+(P&re)uest for proposal' re)uirement!

    Prepare &ris" mitigation wor"sheet' which provides a valua#le tool forensuring a comprehensive loo" at possi#le pro.ect ris" area to

    negotiate around!

    http://scm_chapter26.xls/#risk%20mitigation%20worksheethttp://scm_chapter26.xls/#risk%20mitigation%20worksheet
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    *evelop the negotiation strateg%

    Bring the completed ris" anal%sis into the negotiation strateg%!

    *etermine final scope/functionalit%

    Confirm ma$imum #udget

    Identif% those element of the +(P and selected proposal onwhich %ou can afford some degree of negotiation fle$i#ilit% andthose on which %ou can not!

    *efine non-negotia#le negotia#le factor&proposed vs target'!

    Prepare &Negotiation strateg% wor"sheet'

    http://scm_chapter26.xls/#Negotiation%20strategy%20worksheethttp://scm_chapter26.xls/#Negotiation%20strategy%20worksheet
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    Assign negotiation team and roles

    T%pical roles includes following

    The SP0C&single point of contract ' will communicatewith supplier&S' and ma"e all agreements!

    The #usiness lead will represent the pro.ect1s #usinessneeds!

    The technical lead will represent the pro.ects technicalneeds!

    The legal e$pert will validate legalit% of the agreements

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    Conducting Negotiations

    0nce the preparation ris" anal%sis negotiation strateg% andassignment of roles are complete it is time to enter into negotiations!

    There are some common practices that should #e followed

    Prepare an agenda for the meeting !

    Negotiating with the right people!

    Avoid )uic" and hurried negotiations

    Confirms all re)uirements e$pectations!

    se the agenc%1s approved contract form

    se consistent terminolog%

    2oc" down the scope of the wor" to #e perfromed

    Strive for a win-win4 negotiation outcome!

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    Special negotiation issues

    Software licensing negotiations

    +ights to use/access and use/access restrictions

    *efinition of the parties entering into the licensing arrangement

    Accurate definition of software to #e licensed

    0perating s%stem and versions supported

    Source code availa#ilit%

    +ights to modif%

    5arrant% period

    +ight to cop% and distri#utes

    Acceptance criteria definations

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    Special negotiation issues

    Technolog% pricing negotiations

    6ardware

    Software

    Services Telicommunications

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    7uestions8888

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    Than" 9ou