needs assessment. process for identifying the knowledge and skills necessary for achieving...
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Needs Assessment
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Needs Assessment
Process for identifying the knowledge and skills necessary for achieving organizational goals
Tool for identifying the problem and selecting an appropriate intervention
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Purpose of Needs Assessment
Identify root cause of the problemDetermine whether the problem is
instructional, organizational, administrative, motivational or attitudinal
Focus time and effort on the right solution
Bring practice close to educational goals
Kern, 1998
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What are some needs assessment models?
Problem-solving modelAccommodation modelGap Analysis model
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Problem-solving model
Is there a problem now?Is there likely to be a problem in the near
future?Does learner performance relate to
identified problem?Do performance deficits cause/affect
problem?
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Accommodation Model
What are recent changes in policies or philosophies?
Are there changes mandated by accrediting agencies?
Are there new knowledge, skills, or attitudes to be taught?
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Gap Analysis Model
What are learning goals and standards?How well are learners achieving them?What is the gap between “what should be”
and “what is”?Can it be solved by an educational
intervention?
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Phases of Needs Assessment
PlanningCollecting dataAnalyzing findingsCompiling a report
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Planning
Determine the current environment Identify the needs, problems, or gaps
Where is the problem/gap? When did it start? Who does it involve? What are the issues? What are the priorities? What are the desired outcomes?
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Collecting data
Review of available informationAnalysis of existing dataPublished literaturePublic health statisticsReports by government agencies or
professional societiesAudits of current performance
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Collecting data
Collection of new information Focus group discussions InterviewsWritten questionnairesKey informantsDirect observationCritical incident reviewsTime-motion studies
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Analyzing data
Output of the analysis = prioritized needs
Needs can be prioritized on the basis of: Impact Economic value Timeliness Frequency of identification
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Compiling a Report
Summary of purposeSummary of processSynthesis of findings (table and narrative)
Recommendations
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Summary
Who needs to be trained?What needs to be taught?When should it be taught?Where should it be taught?How should it be taught?What resources do I need?