Mswipe Technologies Pvt Ltd.29, Kala Bhavan, 5th Floor, 3 Mathew Rd,Opera House, Mumbai 400 004.

NEED HELP?Call:Email:

022 4083 7833/44 helpdesk@mswipetech.com

Usually merchants need to have a separate POS device / EDC terminal at their establishment so that a customer can buy goods & then make a payment using his / her card.

Mswipe’s solution eliminates the need of conventional POS devices and telephone connectivity. Mswipe solution works with smartphone platforms (iOS, Android, RIM) and feature phones (Java enabled). GPRS connectivity is required for the solution to work. It thus provides portability and ease of use.

Swiper – called the “m|swipe”: This is a small device which has a 3.5mm audio pin integrated with it. The m|swipe can be connected to a mobile phone via the phone’s headphone/earphone socket (jack).

The solution consists of two components:

Mobile application – called “m|pos”: It provides an interface for carrying out all the transactions and communication with the m|swipe.

Steps to be followed by User:Connect the m|swipe to the mobile phone via earphone socket.Press the Left Soft key to start the application. Incase the Left Soft Key label does not show Mswipe, go to:Menu>Applications>Apps and Games>mSwipe

1.

2.

1.2.

Menu Login Clear

Login

Merchant Id:

Password:

Remember me

9820000000

*****

STARTUP AND LOGIN

On starting m|pos, the user would be presented with the login screen as shown in FIG A

MERCHANT IDThis is generally the merchant’s mobile number which is provided by the merchant at the time of registration with mswipe. Maximum length is 10 digits.

PASSWORDThe default password is “mswipe”. At the time of first login, the user has to change the default password. Minimum password length is 6 characters and max is 10 characters.

The user would be prompted for a Merchant ID & Password.

FIG A

Menu Select Exit

Main Menu

1. Card Sale

2. Void Transaction

3. Last Tx Status

4. History

5. Day Summary

6. Batch History

7. Change Password

After logging into m|pos, the MAIN MENU screen as shown in FIG B will appear, listing the options mentioned above.

CARD SALEUse this option to accept payments via cards.

VOID TRANSACTIONUse this option to cancel a card sale transaction.

LAST TX STATUSUse this option to check the last transaction details.

HISTORYUse this option to view details of the last 30 transactions.

DAY SUMMARYUse this option to view summary of particular days card sale etc.

BATCH HISTORYUse this to view a history of batch settled transactions.

CHANGE PASSWORDUse this option to change the password.

2

3

4

6

5

7

1

FIG B

Confirm the amount of the transaction and press “Ok”

Ok Cancel

Card Sale

Amt

Total

Currency: Indian Rupees

Last 4 Digits

Card Sale

The Total CardSale is Rs. 110.00

To accept payments via a card, go to the following option: Main Menu>Card Sale

CARD SALE

Enter the amount, tip (optional) & last 4 digits as seen on the card. Press “Next” to proceed.

Menu Next Clear

Card Sale

Amt

Total

Currency: Indian Rupees

Last 4 Digits 0420

100.00

110.00

Tip 10.00

FIG 1.1 FIG 1.2Please check which type of cards are supported for your account and device.

Back Start

Card Sale

Please press “Start”

Press “Start” and wait for the display to show “Please wait initializing the swiper” as in FIG 1.3 and swipe the card. Wait for 6 seconds and cardholder’s details will appear.

Back Next Menu

Card Sale

Cardholder Name:

Credit Card Num:

Exp Date:

Amt Rs.

**********0420

AMIT KUMAR

0120

110.00

Click on “Next” to proceed for authorisation.

Enter the card holders mobile number (mandatory) and email id (optional) to send tx receipts. Press “Submit” to proceed for authorisation with the m|swipe payment gateway.

Menu Submit Clear

Card Sale

Send receipt to cardholder

via SMS to mobile number

+91

Via Email

Receipt

9820000001

FIG 1.3 FIG 1.4 FIG 1.5Following messages are displayed based on the results of the authorisation successful (Approved).

Card Sale

APPROVEDRRNO:000000000123AuthCode:00001

Ok

Card Sale

FIG 1.6

Submit

Receipt

AUTH NO: 00001RR NO: 000000000123DATE: 1 AUG 2012 AMT: 110LAST FOUR DIGITS: 0420

Clear

Sign

Card Sale

The Signature successfully processed

Ok

Press “Ok” to complete the transaction (card sale)

Obtain the card holders signature on the electronic charge slip as shown in FIG 1.7 and press “Submit”

FIG 1.7 FIG 1.8

Possible results (ref FIG 1.6):

123456

01451213

Successful/ApprovedRefer to Card IssuerPick-up CardDo not honourInvalid TransactionInvalid Amount

APPROVEDDECLINE, CARD ISSUERPICKUP CARDDO NOT HONOURINVALID TRANSACTIONINVALID AMOUNT

No. Response Code

Description Terminal display

Back Submit Clear

Void Sale

Date

Amount

Set Date

Card Last 4 Digits

*= Required Field

1 AUG 2012

0420

100.00

Ok Cancel

Void Sale

Date

Amount

Set Date

Card Last 4 Digits

*= Required Field

Void Sale

The Total Amount Enteredis Rs. 100.00

To void a card sale transaction, go to the following option: Main Menu>Void Transaction

VOID TRANSACTION2

Confirm the amount to be void and press “Ok”

Enter the amount & last 4 digits as seen on the card. Press “Submit” to proceed.

FIG 2.1 FIG 2.2

Back Submit Clear

Void Sale

Cardholder Name:

Credit Card Num:

Exp Date:

Amt Rs.

0120

110.00

AMIT KUMAR

**********0420

Back Start

Void Sale

Please press “Start”

to swipe the card

Back Submit Clear

Void Sale

Trx Date & Time

Credit Card Num:

Amt Rs.

AuthNo

RRNo

110.00

00001

000000000123

1 AUG 12 10:10 PM

**********0420

Void Trx

Fetching Transaction Details...

Press “Submit” to confirm transaction to be void.

FIG 2.3 FIG 2.4 FIG 2.5 FIG 2.6Press “Start” and wait for the display to show “Please wait initializing the swiper” as in FIG 2.5 and swipe the card. Wait for 6 seconds and cardholder’s details will appear.

Click on “Next” to proceed for authorisation.

Processing Void Trx...

Void Trx

Void Trx

APPROVED

OkYes No

Void Sale

Cardholder Name:

Credit Card Num:

Exp Date:

Amt Rs.

0120

100.00

AMIT KUMARVoid Sale

Would you liketo VOID the selected transaction of Rs. 110.00 for the card with last four digits 0420

Fetching Last Trx...

Last Tx

Menu Back

Last Tx

Trx Date & Time

Card Holder Name:

1 AUG 12 10:10 PM

Tx Status

APPROVED

AMIT KUMAR

Credit Card Num:

**********0420

Confirm the amount to be void as shown in FIG 2.7. Press “Submit”

Status of void is displayed as shown in FIG 2.8

To check the last transaction details go to the following option:Main Menu>Last Tx Status

LAST TRANSACTION STATUS3

Details and status of the last transaction is as shown in FIG 3.2

FIG 2.7 FIG 2.8

FIG 3.1 FIG 3.2

List of the last 30 transactions as shown in FIG 4.2 . Highlight any transaction and press “Select” to show details and status of that transaction.

Menu Select Back

History

Press Refresh for Latest Data

Refresh

Menu Select Back

History

1 AUG 12 10:10 PM

Refresh

0420 -110.00 Void

1 AUG 12 10:00 PM

0420 110.00 Card Sale

Press “Select” as shown in FIG 4.1 to fetch details from Mswipe server.

To check details and status of any of the last 30 transactions, go to the following option:Main Menu>History

HISTORY4

FIG 4.1 FIG 4.2

To view the days transaction summary, select the date by highlighting the “Set Date” button as shown in FIG 5.1 and press “Submit”

Menu Select

Summary

Summary for Date

1 Aug 2012 Set Date

Submit Back Menu

Summary

Summary for Date

1 Aug 2012

Total Amt: 200.00

Void Amt: -110.00

No of Swipes: 2

No of Voids: 1

To check day wise transaction list for the particular selected date go to the option: Main Menu>Day Summary

DAY SUMMARY5

Days summary is as shown in FIG 5.2

FIG 5.1 FIG 5.2

Menu Select Back

History

Press Refresh for Latest Data

Refresh

Menu Select Back

History

1 AUG 12 Rs 110.00

Refresh

Batch #0001 #of Tx -2

30 JUL 12 Rs 200.00

Use this option to check history of closed batch file: Main Menu>Batch History

BATCH HISTORY6

FIG 6.1 FIG 6.2List of the last 30 batch settled as shown in FIG 6.2 . Highlight any batch and press “Select” to show details and status of that batch.

Press “Select” as shown in FIG 6.1 to fetch details from Mswipe server.

Menu Clear

Password

New-Password

Re Type-Password

Password

Submit

To change the login password use the following option:Main Menu>Change Password

CHANGE PASSWORD7

Enter your current password in this boxPassword

New-Password Enter your new password in this box

Re Type-Password Re-enter your new password in this box

FIG 7.1

F.A.Q’s8

No. Error ResolutionTerminal Display

Out Of Memory1.

Bad Swipe2.

Mswipe server not responding or Network time out

3.

Phone is in "Silent" Profile. Long press # key to change profile to "General”

a. Ensure the swiper is firmly inserted into the Audio (Headphone/Earphone) jack of the phoneb. Swipe the card correctly. Refer to Fig 8.1c. Increase Phone and Media Player Volume to max. Refer to Fig 8.2 & 8.3

a. Ensure EDGE / GPRS is available on the handset. Refer to Fig 8.4b. Check EDGE settings

2b. How to swipe the card 2c. To increase the Phone Volume:

1 2 3

4 5 6

7 8 9

0* #

Use the up arrow button (located on the side of the device in FIG 8.2) to maximise the volume of the Phone

FIG 8.2

Volume

Please note: The volume has to be maximised for the handset as shown in Fig 8.2

FIG 8.1

1 2 3

4 5 6

7 8 9

0* #

SWIPE CARD

Magnetic strip must face thicker side of the swiper

The card must touch the bottom of the swiper

2c. To increase the Music Volume, go to the following option:Menu>Music>My music>Go to Media player

1 2 3

4 5 6

7 8 9

0* #

FIG 8.3

Media Player

Use the up arrow button (located on the side of the device in FIG 8.3) to maximise the volume of the Media Player

3a. Ensure EDGE connection is activated

1 2 3

4 5 6

7 8 9

0* #

The symbol indicates that the device is connected to the internet via EDGE/GPRS

To activate EDGE/GPRS connectivity on the device, go to:Menu>Settings>Configuration>Activate Config>Sim1

Ensure “Web” points to “Vodafone Live!”

FIG 8.4

Please note: The volume has to be maximised for the Media Player as shown in Fig 8.3

(For Nokia handsets only)

3b. To configure the settings:Connectivity and Package Data

Menu>Setting>Connectivity>Package DataPackage Data>Packet Data Conn>When needed

Packet Data Setting >Active Acc Point (save)Edit Active Acc Point>Acc Point Name>VMC (caps) (save)

Pack Data Acc pt>WWW (save)

For Configuration Personal Configuration:

Menu>Setting>Configuration>Personal ConfigurationPersonal Configuration>Add New

Add New>WebWeb Setting>Account Name>VMC (save)

User Name>(blank) (save)Password>(blank) (save)Used Pref. Acc. Pt>No (save)Acc point sett

Acc point sett>Proxy>(disable) (save)Bearer Setting>Pack data Ac pt>WWW (save) Authentic type>Normal (save)

Restart device and goto any website to check if the site opens confirming if data connectivity is available on the handset.