nec: lessons from nearly 20 years in the uk and elsewhere ... · richard patterson, mott macdonald...
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Richard Patterson, Mott MacDonald
NEC: Lessons from nearly 20 years in the UK and elsewhere : implications for Hong KongHong Kong Institute of Surveyors, 24 April 2012
© Mott MacDonald, April 2012
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Housekeeping
• Safety
• Facilities
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Introductions
• Richard Patterson
• Chartered Engineer
• Mott MacDonald Procurement Practice
• 21 years with Mott MacDonald
• Many forms of contract
• 15 years with the NEC
• A year with NEC as an NEC Consultant
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There is a plan
• Some real basics on NEC
• Pre-award – contract preparation
– The right contract
– structure
– Z clauses
– Works Information
– Early Contractor Involvement (ECI)
• Post-award – contract management
– programme
– early warning (Risk Register and project risk register)
– compensation events
– target cost issues
• Preparing for NEC – so what?
• Bedtime reading
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NEC is well proven. And why we are here.
• 1985 UK Institution of Civil Engineers (ICE)
– review existing contracts, case law
– development work for a new contract
• 1991 - Consultative version - South Africa, Hong Kong, UK
• 1995 - Engineering and Construction Contract (2nd Ed.)
• 10 years of successful use and expansion of NEC family
• Specifically endorsed by South African government
• 2005 - NEC3 launched - users’ feedback; new contracts
• 2005 - specifically endorsed by UK government
• 2009 – trials by Hong Kong Government
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By the way, please, just ‘NEC’
•N – it’s clearly not new
•E – it’s for far more than engineering
•C – it’s more than ‘just’ a contract
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NEC principles – some really good ideas
Clarity and simplicity
Stimulus to good management
Flexibility
Flexibility – the NEC Family
ECCEngineering & Construction Contract
TSCTerm Services Contract
ECSCEngineering & Construction
Short ContractTSSC
Term Services Short Contract
PS
CP
rofe
ssio
nal S
erv
ices C
ontra
ct
Supply Contract
Supply Short Contract
design construction operationbusiness case
ECSEngineering & Construction
Subcontract
ECSSEngineering & Construction
Short Subcontract
Framework Contract
Adjudicator’s Contract
Supply
Low
High
Com
ple
xity
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Z
A B C D E F
X1
X2
X3
X4
X5
X6
X7
X1
2
X1
3
X1
4
X1
5
X1
6
X1
7
X1
8
X2
0
W1 W2
C
X5
X6
Z
X1
8
X2
0
payment option
additional conditions
secondary options
dispute resolution option
1 - 9core clauses
jurisdiction-specific options
Flexibility – the Engineering and Construction
Contract (ECC)
W2
Y(UK)2 Y(UK)3Y(UK)2 Y(UK)3
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NEC is a stimulus to good management
• clear documents, roles and processes
• sort it out NOW approach
• focus on programme
• collaborative risk management
• effect of change based on forecast effect on time and
cost – not eg a historical bill of quantities
• flow charts for all processes
• A contract focused on the project – radical!
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Pre-award lessons
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Start with right NEC contract !
• Engineering and Construction Contract (ECC) vs Engineering and Construction Short Contract (ECSC)
• Term Service Contract (TSC):
– Designed for a service, not really as a ‘term contract’. X19 Tasks need work
– vs NEC Framework Contract
– vs ‘flexed’ Engineering and Construction Contract (ECC)
• Whatever you do:
– Requirements and constraints
– Risk
– Time
– Price
Core
Options
conditions of contract
Schedule (s)
of Cost
Components
Option Z
Contract Data
part one
part two
activity
schedule
orbill of
quantities
SiteInformation
Works
Information
incorporates by ref.
AcceptedProgramme
form of
agreement requires info.to be stated in
Don’t mess with the structure - ECCHK seems to have developed
two sets of
‘standard’ Z clauses….
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Curb the Z clauses!
• Mott MacDonald at NEC Annual Seminar 2011:
• ‘To what extent have Z
clauses impacted on the
NEC’s success as a modern
contract?’
• Very happy to share
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• ‘Additional conditions should be used only when
absolutely necessary to accommodate special
needs such as those peculiar to the country in
which the work is to be done.’
(Guidance notes, 2005)
• Contra proferentum
• Of course, HK government has its reasons
Guidance from NEC
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The clauses support & interlink the whole – beware
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‘Types’ of Z clause identified in the research
Onerous and
unfair, 8%
Legal
clarifications,
2%
Valid, 6%Works
Information,
24%
Shrinking
Obligations,
20%Lack of NEC
Knowledge,
16%
Turning back
the clock, 16%
Risk profiling,
8%
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• Overall 73% believed Zs create a more adversarial contract
Z clauses create a more adversarial contract
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Valid Z clauses?
• Mott MacDonald shared its ‘issues’ on ECC2 with NEC. Very few remain in ECC3.
• Properly incorporating the Schedules of Cost Components
• Application for payment
• Intellectual Property Rights (IPR)
• Option A, B – ‘value engineering clause’
• Options C and D - timing of payment of Contractors share
• Project specific risk allocation changes
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• If extensive amendments required, use another form of contract!
• Drafters must be fluent in, and subscribe to, the principles of the NEC contract
• Z clauses should:
– be kept to a minimum
– not alter the general principles of NEC contracting
– be drafted in the style of the NEC
– use language from other clauses where possible
– be presented as an appendix to the Contract Data part one
Z clause lessons
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• Drafters of Z clauses should:
– produce and use amended flow-charts
– provide rationale to support the inclusion of Z clauses at tender stage
• The team must produce effective and correct contract documents alongside the Z clauses
• Consider requesting prices for different options including and excluding certain Z clauses
Z clause lessons – more!
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But, forget the Z clauses, what do you
actually want?!
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Works Information – what does it say on the tin?
• 20.1 ‘The Contractor Provides the
Works in accordance with the Works
Information.’
• 54.1 (option A and C) ‘Information in
the Activity Schedule is not Works
Information or Site Information.’
• 60.1 ‘The following are compensation
events.
– (1) The Project Manager gives an instruction changing the Works Information …..
If it’s not ‘on the tin’ (in the WI) then the Contractor does not have to do it. Poor WI: busy Project Manager!
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Works Information
• This is where the effort is required!
• No standard structure imposed by ECC
• But many references from the conditions
– All listed in the Guidance Notes
– Eg work to be done by the Completion Date
– parts of the works designed by Contractor (21.1)
– particulars of design for submission (21.2)
• Consider template/preface to ensure Works Information covers all these issues
• Repeat users should develop a template
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Anyone preparing Works Information should read...
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Managing uncertainty and risk using‘Early contractor involvement’ or ‘Two stage tendering’
forecast outturn cost
base
risk
timefeasibility, outline design, detailed design, constructionaw
ard
of c
ontra
ct
client’s riskContractor’s risk
‘the Prices’
ECC contract for ‘phase 2’PSC contract for ‘phase 1’
OR single ECC contract with ‘break point’
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Post-award lessons
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Key issues for a successful implementation of
an NEC project
• Communications– ‘As discussed….’ – ie TALK to each other
– Clear system to formalise communications
• Programme (ECC) / plan (TSC)
– Meeting at least monthly
• Early warning and risk reduction
– Meeting at least weekly
• Compensation events
– Meeting ideally weekly
• Defined Cost (on target contracts)
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The programme has to be taken seriously
• Programme is key to project management – and so to ECC
• Detailed requirements for contents and updating of programme
– More than ‘just’ a bar chart
• Even substantial contractors have been shocked!
• Get the first Accepted Programme in place at contract award
• Soft copy
• Monthly routine: discuss, understand, agree prior to formal ‘submission’
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Early warning (Cl 16)
• vital part of ECC – reciprocal obligations to both notify and solve
• Contractor and PM give an early warning… aware of a matter which could
– increase the total of the Prices
– delay Completion,
– delay meeting a Key Date or
– impair the performance of the works in use
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Early warning (Cl 16)
• Early warning has teeth!
• Sanction if not given
– Cl 63.5 – compensation event assessed as if Contractor had given early warning
– Option C and D – Disallowed Cost includes those costs incurred because no early warning given
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Early warnings and the Risk Register
• PM enters early warning matters in Risk Register – new in NEC3
• risk reduction meeting; those attending co-operate in
– making and considering proposals to avoid or reduce risk, seeking solutions, deciding actions, updating Risk Register
• PM revises Risk Register to record decisions and issues
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So what is the Risk Register….
Risk Register includes a
• description of the risk and
• a description of the actions which are to be taken to avoid or reduce the risk
The Risk Register in NEC3 has caused some confusion…..
A project risk register,the contract,
and the ECC’s Risk Register
Description
of the risk
Likelihood
Impact
(time)
Impact
(cost)
OwnerCost
allowanceExpiry date
Actions to
avoid or reduce
the risk
Actions to avoid or reduce the risk
Actual expiry date
Predicted expiry date
Cost allowance‘Owner’Impact (cost)Impact (time)Likelihood (%)Description of risk
If relevant and ‘to be ‘talked about’ in
post award ‘risk reduction meetings’
then include in CD1include in CD1 as
‘the following matters will be
included
in the Risk Register’
Contractor required to do?If so, then in
Works Information.
If C’s design then in
‘WI for C’s design’
At clients risk?
Also cut and stick as
additional ‘compensation event’(option Z) or
possibly ‘Employer’s risk’from Contract Data part one
Client’s risk? – overall amount
included in Client’s contingencyoutside Prices
Contractor’s risk? – overallamount included in the ‘Prices’
the contract
Included, after award, as the ECC Risk Register
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project risk register and Risk RegisterDescription
of the riskActions to avoid or reduce the risk
Some project level risks may make it to Contract Data part 1 or 2 and
so to ECC Risk Register
All early warnings go to ECC Risk
Register – but are they ‘worth’
going on project risk register?
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project risk register and Risk Register
• The ECC PM updates the Risk Register (RR) and may also be the pm who manages the ‘project risk register’ (prr)!
• RR has a subset of the columns of the prr
• RR may have risks (rows) that do not merit going on the prrand
• prr will have higher level project risks (rows) that do not belong on the RR for the contract
• Can we manage this as one database / spreadsheet?
• Need to keep the ECC Risk Register simple and used
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Risk Register
timefeasibility, outline design, detailed design, construction
awar
d of
con
tract
ECC Risk Register
project risk register
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Early warnings and the Risk Register
• Encourages collaboration and proactive risk management
• Properly managed, it will also help
– management of risk
– management of change and
– processing of compensation events
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• For any ‘early warning’
– Information phase
– Agree aims
– Generate ideas
– Develop action plan – actions to be clear and precise
– Update the Risk Register
• What about:
– ‘Technical Queries’ (TQs)
– ‘Requests for Information’ (RFIs)
NEC ‘Risk Register’ – consideration and tips
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NEC ‘Risk Register’ – consideration and tips (2)
• PM has to beware of changes to the Works Information
• Works best if integrated through the supply chain with NEC3 contracts and subcontracts – run by Contractor?
• Beware clogging up process with too many risks with low
likelihood and low impact
• Use a projector to put on to the wall: update there and then!
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It’s all about change
• And who or what likes change?
poor Works Info. = stressed Project Manager
change management = compensation events
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You need to actively manage compensation
events from day 1
• Need to agree you want to manage them… and monitor progress
• Clear processes and timescales in contract
• The team needs:
– Accepted Programme and programming skills
– QSs that understand cost and risk and the Contractor’s cost system
– An agreed format for quotations
– A way of working with Contractor for acceptable quotations
– Negotiation skills – and empowerment
• Use Project Manager’s assumptions (61.6)
• Roll up the little ones?
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For each compensation event
• Agree the sub-clause
• Be clear on the desired outcome
– eg clear changes to Works Information
• Discuss alternatives (62.1) for ‘alternative ways’
– Technical alternatives
– Time vs cost?
• Discuss risks and so any possible Project Manager assumptions (61.6)
• Changes to Contractor’s working?
• Change to Completion Date?
• Change to Defined Cost?
• Review before formal submission
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Prices, £
time
at tender
completion date
changed Prices and Completion
Date due to compensation
eventsPWDD
‘Incremental certainty?’
No gap here if A or B
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Cost - on a well run NEC target contract…
• Monitoring the Defined Cost against target
– understand the Contractor’s cost accounting system – in detail
– get items in the Fee separately coded at source
– monitor cost weekly
– formal audit plan
• Disallowed Costs – accounts and records
– ensure and record any agreement ‘around the edges’ of the definition
– ‘disallow’ as far as possible at source in Contractor’s management accounting system
– monitor weekly
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NEC ‘health checks’ – how well are you doing?
• Date of and days since last Accepted programme
• Monthly and cumulative number of early warnings raised and outstanding
• Date of and days since last update to Risk Register
• Cumulative number and value of CEs notified
• Cumulative number and value of CEs implemented
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NEC - So what for my organisation?
Process Technology
People
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Process - review internal processes
• Pre-award
– determining procurement strategy
– Tender docs – review ‘standard’ specifications and drawings
– develop templates and/or guidance for eg Contract Dataand Works Information
• Contract management
– appointment of staff to ECC roles and delegation of actions
– change management – decision making
– ‘standard’ forms for communications
– audit
A real challenge here in Hong
Kong
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Technology – use it
• Pre-award
– better ways of storing/sharing/maintaining documents
• Contract management
– planning software
– Consider how ECC processes to be communicated and recorded
• word and excel?
• database?
• proprietary software?
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It’s all about people, stupid
• People– are they right for collaboration?
– willing to learn and change?
– empowered and competent to make decisions?
• Training– training needs assessment
– ECC awareness for most; specific training for specific needs
– planning, costing, negotiation?
– ‘roll-out’ of organisation’s templates etc
– joint training with supply chain
– project start-up workshops
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Bedtime reading
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Some articles of mine, I hope, may be of interest
ICE’s ‘Civil Engineering’, May 2001Using NEC for multiple site,
undefined contracts
2001
NEC Newsletter No 40, Oct 2007NEC and Risk Management2007
Site Recorder, Magazine of the Institute of Clerks of WorksNEC – A real opportunity for the Clerk of Works
NEC Newsletter, No,47, July 2009Use of NEC in legal jurisdictions
other than English law
2009
ICE’s Management, Procurement andLaw, 2009, No 4.
Using NEC contracts to managerisk and avoid disputes
2009
May 2010 edition of 'The Partner', which is ‘the annual publication of
PSL, which is a CBI and BIS initiative to promote collaborative business relationships www.pslcbi.com '
NEC contracts as an enabler to Partnering2010
NEC Newsletter No 51, July 20106 key links in the ECC2010
Tunnels and Tunnelling Magazine, Dec 2010Ground Conditions and Risk Allocation:
Combining the NEC Engineering and Construction Contract (ECC) and the
Geotechnical Baseline Report (GBR)
2010
NEC Newsletter No 56, October 2011NEC3: contracts for partnering2011
Where publishedTitleYear
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NEC manuals
• NEC Managing Reality
– Five volumes covering all aspects of NEC (ECC)
• Barry Trebes (Mott MacDonald)
and Bronwyn Mitchell
• Thomas Telford publishing
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NEC3 A User’s Guide
• NEC3 A User’s Guide
• Jon Broome
• ice publishing
• Published March 2012
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• NEC demandsgood documentation
• NEC demands active management
Remember:
NEC is not a panacea or an easy answer
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Further information
• www.neccontract.com
• www.mottmac.com
• +44 (0) 1223 463 606
• and / or
• Hayman Choi here in Hong Kong
• +852 2828 5826
© Mott MacDonald, April 2012
5858
www.mottmac.com
Mott MacDonald